NDoc Software Solutions Overview

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1 NDoc Software Solutions Overview Today, home healthcare and hospice agencies are encountering increasingly more complex business challenges. To meet these challenges, you need to automate your business with a homecare and hospice software solution that can quickly and easily: perform scheduling, billing, and clinical point of care tasks that is customized to your current business processes to rapidly scale up to meet growing demand and be compliant with new regulations. More importantly, the solution needs to be easy to use. NDoc Software is an industry leading home care and hospice management solution designed to improve clinical quality of care, financial performance, and operational control for homecare and hospice agencies. Business operations, clinical, and scheduling functionality for home healthcare and hospice are combined seamlessly in one integrated software system. Benefits of NDoc Solutions: Be compliant with reimbursement and patient care regulations Handle complex home care scheduling requirements Provide clinicians with access to the most current clinical information and data at the point of care Reduce operating costs while maximizing reimbursements Fiscally manage your homecare and hospice business under ever-changing reimbursement structures Connected Care platform for connected patient care The NDoc Difference: 1. Robust Billing, A/R Management and Financial Analytics 2. Connected Care Platform 3. #1 in KLAS for Customer Support and Rapid Deployment Implementation 4. Commitment to Product Development and Innovation

2 NDoc provides your business all these powerful advantages: One single integrated home health and hospice solution NDoc delivers an integrated solution of for your home health and hospice that provides end-to-end coverage for all your business needs. From clinical point of care to scheduling, billing and regulatory compliance; the NDoc solution provides accurate and real-time visibility into what it takes to run your business more profitability. Extraordinary ease of use. NDoc is drop dead simple and easy to use. Designed with homecare and hospice workflows in mind, NDoc easy- to-follow navigation helps users complete everyday tasks of scheduling, billing, and other important clinical functions. Organizes patient chart data NDoc time-saving features help your staff spend more time on patient care. Clinicians can easily review assessment data from previous visits, while documenting current visit data. Patient data is readily accessible to chart routine physical assessments, enabling your staff to focus on clinical areas to deliver better patient care. Get Paid Faster NDoc handles both electronic and paper claims for Medicare, Medicaid, managed care and commercial payers. NDoc enables you to customize and automate billing cycles with a mouse-click to quickly and automatically generate claims. Enhances patient care management The powerful clinical tools enable you to create custom care plans to increase efficiency while maximizing quality of care. OASIS reporting enables you to document quality and patient outcomes for regulatory compliance and reimbursement. An efficient scheduling and resource management NDoc simplifies the activity of scheduling of tasks, resources, clinicians, and other personnel based on availability, qualifications, and skill level. NDoc gives the control over to you to manage utilization with alerts for quick resolution. Gives field personnel access to clinical data at the point of care Clinicians in the field can instantly access care plans, patient demographics, medications, and other clinical information to improve quality of care. OASIS information is collected as a by-product of comprehensive clinical assessments, and claims can be generated within 24 hours. Meets current and developing standards NDoc Software is continually updated to support industry requirements including PPS, Medicaid, HIPAA transaction standards, ICD-9/10 code sets, CPT codes, HCPCS codes, and 5010 readiness. Document Management Scan, file and store documents securely Single-click access to documents Access and share documents across multiple locations

3 Clinical Quick and Easy Access to Patient Records NDoc makes it easy to quickly identify everything you need to know about the patient. The patient stage for admission, transfer and discharge as well as the referral information. See at a glance all the resources and caregivers assigned to the patient including staff, community resources, unskilled staff and durable medical equipment suppliers. This helps the continuity of care for the patient and better tracking for you. Guides you through the assessment process. NDoc provides a color-coded key to guide the clinician through completion of the patient assessment. The guide and assessment tools help clinicians more easily and accurately complete the patient assessment. OASIS OASIS data can be entered back at the office or at the point of care to speed up the billing process as well as generating a HHRG score. Once an OASIS assessment is made, a RAP (Request for Anticipated Payment) is easily generated when applicable. Plan of Care NDoc Care Pilot creates a structured, outcomes-based problem-specific patient care plan that is automatically updated every visit. As your clinicians perform initial and ongoing assessments, NDoc continuously applies patent-pending, rules-based logic to identify new patient problems and determine which existing problems have been resolved. Interventions and outcomes relating to active problems are highlighted dynamically, drawing clinicians attention to current patient issues, yet providing a complete clinical charting environment for comprehensive documentation. Orders Orders can be viewed and printed in the industry standard 485 format directly from NDoc that can be sent electronically and cost-effectively to physicians for digital signature. All patient orders are available and tracked automatically for efficient coordination between the office and the field. Comprehensive clinical records Whether in the office or in the field, clinicians have instant access to patient information, medication teaching information, and clinical documentation from a multidisciplinary standpoint.

4 Clinicians can graphically document wounds with photograph, pain levels, incisions, and other conditions to reflect the total patient picture. Scheduling Every agency has different staffing resource requirements. Skill level, credentials, availability and other criteria can be easily managed in NDoc. Exact matches based upon the criteria leads to appropriate resource management. Daily, weekly, and monthly schedules can be created, viewed and printed for each staff member or resource. Maximize your utilization of staff for better resource allocation. NDoc scheduling can even be deployed in a decentralized model, where professional staff maintains their own calendars that are then visible in the office. For added convenience, schedules can be created by 60 day certification periods with both centralized and decentralized simultaneously based upon the type of user. PPS Billing and More PPS billing is automatically generated once the patient, OASIS assessment and treatment are entered into NDoc. NDoc Billing manages a multiple payer mix of Medicare, Medicaid, managed care, commercial payers and self-pay. Financial reporting is made easy with a summary and detailed accounting reports of billing activity, adjudication, automatic posting, with analytics of adjustments. NDoc Billing performs essential PPS billing tasks of RAP, adjustments of case mix for significant changes in condition (SCIC), accurate episode rate, and automatic fee for service for Low Utilization Payment Adjustments (LUPA). Customized billing cycles are one of the many additional features of NDoc Billing. Others include: export data with third-party accounting systems all the while meeting HIPAA standards. Reporting NDoc reporting beats out all others for flexibility, accuracy and power. NDoc contains over 100 standard reports to provide a complete information management solution. Reports can be customized via flexible select and sort criteria to adjust to your specific reporting requirements. Comprehensive, real-time access to integrated clinical and financial information helps you more effectively manage your business. Everything you need to know about patient and your business is readily available to you. From financial management to patient clinical management NDoc is the complete solution.

5 Technology NDoc NCompass is the platform technology used to manage data from all sources to provide real-time and accurate connected care. IT professionals prefer NDoc because the solution features easily deployable and scalable operations with high reliability and performance. Scalable architecture NDoc Software incorporates a multi-tier architecture that distributes processing between clients, servers, and a central database. This architecture platform can scale to any size enterprise with unlimited users. SQL Server Microsoft SQL and Object Script are used as our database management system for its performance, scalability, low cost of ownership, and easy access to data. Field staff use their remote desktop s Internet Explorer to launch NDoc Software. The sufficient Ensemble database license supports the direct connections from the field devices. The Client Access Licenses supports the direct connections. Field synchronization and real-time charting The system supports virtually all Windows-based laptops, netbooks and tablets. Field devices can be equipped for independent, standalone access to patient charts via local databases that remotely synchronize with the home office system over a network connection. Alternatively, field devices can be configured to access and update patient charts in real time over a wireless broadband connection. In fact, NDoc is one of the few homecare or hospice solutions available that lets you mix and match real-time and standalone charting. Synchronization uploads all field data to the home office database and automatically updates the data in field devices, based on any changes made to the central files since the last synchronization. Synchronization can be invoked any time a connection to the server is present. Security All data from field to office, from clients to servers is fully encrypted to maximize patient data security and privacy. Access to data, functions, screens, and records is password-protected and set by your system administrator. You decide which users have full access, read-only, or no access to each individual function in NDoc, including entry windows, reports, and processing.

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