Gaming/Simulation for Policy Development and Organizational Change

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1 -4 ' Gaming/Simulation for Policy Development and Organizational Change edited by Jac Geurts Cisca Joldersma Ellie Roelofs Tilburg University Press 1998

2 Contents Preface 7 1 Introduction: Beyond Looking Glass and Learning Language 9 Cisco Joldersma 2 Global Gaming Toward N-Dimension Complexity 15 Hiroharu Seki Part One Theoretical Reflections on Policy Development and Organizational Change 3 The Gaming Discipline as Perceived by the Policy and Organization Sciences 21 Richard Duke 4 Enhancing Organizational Change and Policy Development Through Gaming 29 J.H.G. Klabbers andm. Gust 5 Gaming/Simulation as an Essential Enabler of Organizational Change 41 Shigehisa Tsuchiya 6 Gaming as an Intervention Tool in Organizational Change Processes 49 Bart van Kasteren and Vincent Peters 7 Reflection in Learning Processes Through Gaming/Simulation 57 Torben Rosenorn and Lise Busk Kofoed 8 System's Reservoir of Dynamics 65 Ivar Mdnnama 9 Cooperative and Interactive Policy-Making 71 Dorien DeTombe and Bas Rosendaal

3 Part Two Empirical Studies on Policy Development and Organizational Change 10 Studying Organizational Dynamics 79 Geert Vissers 11 Change Has to be Learned: An Evaluative Study of a Large-Scale Culture Intervention 89 Leon de Caluwe 12 Measuring MARCO POLIS Management Game's Influence on Market Orientations 95 Etienne Rouwette, Eppie Fokkema, Hans van Kuppevelt and Vincent Peters 13 Policy Games: Instrument for Policy Testing 107 Marcel Valens and Hans van Kuppevelt 14 The Impact of Animated Simulation on Communication Processes 113 Ruurd Meinsma, Catrien Termeer, and Gert-Jan de Vreede 15 Structuring System Information for Improved Policy Development 123 David Ford Part Three Applications to Policy and Organizational Problems 16 New Neuronet Models of Global Socio-Economic Processes A. Makarenko Restructuring: A Priority of Socio-Economic Reform 13 9 Eduard Radaceanu 18 Global Gaming as an Innovative Approach 147 Koichi Omori 19 Simulating International Relations: Dilemma of Critical Conditions 153 Kobayashi Makoto 20 Gaming/Simulation in the Dutch Armed Forces 159 PC. Boer and J. Soeters

4 21 Is There a Future for the Organizational Consultant? 167 W. Jansen 22 Social Simulation as an Intervention 171 Frans-Bauke van der Meer 23 Crisislab: Evaluation and Improvement of Crisis Management Through Gaming/Simulation 177 Marcel Quanjel, Rob Willems, and Angela Talen 24 Gaming and Activity-Based Costing/Activity-Based Management 181 Hans Janssen and Vincent Peters 25 ASSESS: A Human Resource Management Simulation 189 Filip Lievens 26 Gaming and Assessment 195 Rob Willems and Marcel Quanjel 27 Policy Exercises for Public Sector Planners 199 Zoe Neaderland Part Four Information & Communication Technology 28 A Model of Chronic Fatigue 207 E. van Kuijk, J. Mens-Verhulst, C. vandijkum, andn. Lam 29 Mental Models and Cognitive Mapping in an Experimental Set-Up 215 Martin Smits and Cees Takkenberg 30 Modeling Systems and Learning Ways to Model 225 Jan Gieszen, Christiaan van der Sluijs, and Hans Pollen 31 Using Software to Support Communication in Games/Simulations 231 Bertruke Wein, Sandor Dooper, and Hans van Kuppevelt 32 Electronic Meeting Software: Cooperative Decision-Making and the Creative Logic Approach 237 Jan Gieszen, Christiaan van der Sluijs, and Hans Pollen 33 SCRIPT: A Dramatic Interface for Case Briefings 243 Jim Bryant

5 34 Developing a Network Gaming System for Planning Education 251 Hiroyuki Matsui, Akira Shimizu, and Yoshinoba Kumata Part Five Education & Training 35 The Development of a Corporate Curriculum: The KNOWLEDGE Game 261 Joseph Kessels 36 Links Between Experiential Learning and Gaming/Simulation 269 Markus Ulrich 37 Coevolutive Games 277 Paola Rizzi 38 Representation and Reality for a New Education 283 Giorgio Panizzi 39 Training of Systems Competence with Gaming/Simulation 287 Willy Kriz 40 The Difficulties of Communication and the Necessities of Gaming/ Simulation, 295 Tomoaki Tsuchiya 41 Games/Simulations About Environmental Issues 301 Markus Ulrich 42 Computer Business Games as a Link Between Management Disciplines 313 E. Bagdonas, I. Patasiene, and V Skvernys 43 Simulation Model versus Case Study Method in a Learning Process 319 Asun Ibdnes and Olga Rivera 44 A Logistic Transport Chain Simulator 327 Peter Kuiper and Rob Zimmermann 45 Portfolio Assessment in Simulation for Language Learning 333 Amparo Garcia-Carbonell, Frances Watts, and Beverly Rising

6 46 The Enabling Role of Dialogue Journals: An Attempt to Debrief Experiential Learning 339 Noriko Tsuchiya 47 The Effect of Gaming/Simulation in Drawing Students to the Class 345 Mieko Nakamura Part Six Profession & Methods 48 Validity of Games/Simulations: A Constructive View 353 Geert Vissers, Vincent Peters, Gerton Heyne andjac Geurts 49 The Use of a Game for Quasi-Experimentation 361 Ellie Roelofs 50 Insight Into Complexity: Evaluation of a Game/Simulation 369 Sjoerd van Loon 51 The Prototyping Methodology in Designing Business Models 375 Hans Gernert and Jens Jankowsky 52 Problems of Designing Global Games 383 Masaya Tomikura 53 A Reflection on the Operator System in Global Gaming 387 Yuski Asaba 54 'Vigilant Observer': A Role for Facilitators of Games/Simulations 389 Elyssebeth Leigh and Laraine Spindler 55 Debriefing Depends on Purpose 399 Vincent Peters, Geert Vissers, and Frans-Bauke van der Meer Part Seven Games/Simulations 56 A Simulation in Solutions Planning Involving Problem-Solving Tools 407 Theodore Rosen and John Lobuts 57 The Time Machine: Gaming and Forecasting 415 Paola Rizzi

7 58 SYSTEMS AND SYNERGY: Decision-Making in the Third Millennium 423 Hamilton Beazly and John Lobuts 59 A Small Culture Clash Game to Illustrate Synthetic National Cultures as a Tool in Gaming 431 Gert Jan Hofstede 60 Gaming as a Tool for Conflict Solution 439 Alexandra Koroleva 61 Election in the Land of Independent Buttons 445 Dmitry Kavtaradze 62 Is the Family Business the Right Choice for me? 451 Elini Stavrou and John Lobuts 63 GARA: A Game/Simulation on Risk and Emergency Management 455 Paola Rizzi

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