2014 LOMA Customer Service Conference Attendee List
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1 2014 Customer Service Conference Attendee List ALFA Insurance American Equity American Equity American Fidelity Assurance American Fidelity Assurance American General Life American General Life Ameritas Life Insurance Corp. Ameritas Life Insurance Corp. ARUP Laboratories Ask.com Assumption Life Assurant Solutions Assurant Solutions Assurity Life Attadale Partners, LLC Attadale Partners, LLC Baker Tilly Virchow Krause, LLP Bankers CAA South Central Ontario Celent CNO / Bankers Life and Casualty, POS Senior Life Services Life Operations Life Services Team Performance Analytics Sr. Specialist Project Management Administrator Project Coordinator VP Customer Service, Customer Service, Customer Service Team Lead, Customer Service Team Lead, Customer Service VP, Operations 2nd Contact Center Global Customer Care, Client Services and Claims 2nd - Customer Experience Leader Senior Team Leader ebusiness Operations Sr. Administrator Partner Consultant Consulting Customer Service Client Analyst Tradeshow Marketing Sales, LTC Customer Service VP Policy Holder Services Mgr Risk Communication Ops Dir Agent Care Call Center Mgr Agent Care Call Center
2 2014 Customer Service Conference Attendee List Asst. Branch Administrator, Customer Service, Premium Accounting Premium Accountant Colonial Penn Life Ins. Training & QA Consorcio Nacional de Seguros Vida S.A. Gerente Marketing y Servicio al Cliente CUNA Mutual Group Sr. Operations DALBAR, Inc. Senior Service Strategist DALBAR, Inc. SQM Program & Head of Client Services Dearborn National Life Insurance, Group Administration Delaware Life, Learning & Development Chief Compliance Officer Vice-President Customer Service Individual INsurance Client Experience Equitable Life of Canada, Group Health Claims esignsystems Practice EY Executive EY Executive Farm Family PolicyOwner Service FBL Financial Group Life Customer Service VP FIS Insurance Solutions Executive FIS Sales Executive Five9 Enterprise Sales Five9 Enterprise Sales Engineer Foresters AVP, Member and Policyholder Services Genworth, Operations Program Workforce Operations, Sales & Service Gleaner Life Insurance Society Member and Agent Services GPM Life Sr VP - Operations Guardian Life Insurance of America VP, Individual Life Guardian Life Insurance of America AVP, Individual Life Guardian Life Insurance of America, Individual Life Customer Call Center Guardian Life Insurance of America Claims & Policy Services IDI Call Center Guardian Life Insurance of America Customer Experience Guardian Life Insurance of America, Broker/Planholder CRU Guardian Life Insurance of America, Large Market Services Guardian Life Insurance of America National, Large Market Services Insurance Smarter Commerce Sales Executive Global Insurance Segment Worldwide Insurance Industry Solutions & Smarter Com Global Insurance Marketing V.P., Insurance, Insurance
3 2014 Customer Service Conference Attendee List Illinois Mutual Implementation Partners LLC InsPro Technologies Insurance Administrative Solutions Insurance Administrative Solutions IntelliResponse ipipeline Jackson JetBlue Airways John Hancock (USA) Kansas City Life Insurance La Capitale Legal & General America Legal & General America LexisNexis Libert Mutual Life Insurance of Alabama Life Insurance of Alabama LifeSecure Insurance LIMRA LIMRA LIMRA & Canada LIMRA and Major Oak Consulting, LLC Associate, Insurance Associate, Insurance Assistant VIce President Managing Partner Sales Executive, Enterprise Contact Center, Customer Service CEO Solutions Marketing Technical Sales Consultant Senior Consultant, Illustrations and Policy Holder Solutions Consultant, Customer Services and Life Claims Senior, Individual life and health insurance VP Administrative Services AVP Admin Services Product Solution Specialist Customer Service Sales Support AVP, of Custom Research Associate Research Consultant Canadian Business Development, International Member Services AVP, Contact Center, Advanced Service Team Call Center Call Center AVP Enrollment Relations, Regional Service Team Meeting Planner Member Solutions Sales Associate Member Solutions Client Relations Sr. Associate, Management Solutions Senior Associate Senior AVP Member Solutions Technology Editor, Consulting Services
4 2014 Customer Service Conference Attendee List Manulife Financial, Advisory Services Manulife Financial, New Business Operations Maritz Research, Research Consulting Maritz Research Account AVP, Strategy, Planning & Change Management Customer Experience, Annuity New Business Strategic Consultant Midland National AVP, Client Services Modern Woodmen of America, Members' Service Modern Woodmen of America Mutual of Omaha Mutual Trust Financial C/S AVP Annuity Underwriting SVP CAO Process Improvement Specialist Annuity Operations NF Operations Sales and Service Nationwide Insurance Chief Customer Advocate New York Life New York Life Corporate V.P., Annuity Operations, Annuity Operations, Annuity Operations Underwriting Services Disability Benefits Service Support -Enterprise Solutions Policy Owner Services Assistant, Insurance Operations Customer Cont, Policyowner Services, Case Management AVP, New Business, Life & Disability Customer Service Asst., Customer Svc Ontario Medical Association, Insurance Service & Operations Pacific Life Insurance, Customer Service Pegasystems Industry Principal - Insurance Phoenix Life - Post Issue Services Principal Financial Group Asst. Protective Life Assistant, Process Management, Process Management
5 2014 Customer Service Conference Attendee List Royal Neighbors of America Sagicor Life Inc. Sagicor Life Insurance Sagicor Life Insurance SAS Securian Security Mutual Life Ins. Co. of NY Security National Life Security National Life Settlers Life Insurance Southern Farm Bureau Southern Farm Bureau State Farm State Farm Strategy Meets Action Strativity Group, Inc. Sun Life Financial Texas Life Insurance Texas Life Insurance The Baltimore Life The Cincinnati Life Insurance The Cincinnati Life Insurance The First Rehabilitation Life Ins. Co. of America The First Rehabilitation Life Ins. Co. of America The Hartford The Nolan Transamerica Life Canada Triple-S Vida United Commercial Travelers of America Unum Unum Visa Inc Western & Southern Financial Group Western & Southern Financial Group Wolters Kluwer Financial Services, Sales Support, Customer Service Chief Administrative Officer Client Services Global Insurance Marketing, Life Policy Administration Assistant Policy Service VP Policy Service - Claims Policyholder Services - Centralized Operations Life/Health Superintendent Partner and Chief Research Officer Principal Consultant Associate, Service Analysis and Improvement Assistant, Customer Service Operations AVP, Agent Services Senior Senior Customer Service Representative Operations Process Transformation and Metrics Client Services VP, Group Benefits Operations Mr, Member Connection Center, Life Product Services Global, Industry Marketing for Insurance Sr. Field Marketing Business Development AVP, Client Services Customer Service AVP, Acquisition Services AVP, Shared Services AVP, Process Innovation Sr. Project Implementation
2015 LOMA Customer Service Conference Attendees
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Attendees Titles and Companies Title, Life & Health Insurance Account Executive Senior Account Executive Chief Executive Officer VP, Marketing Strategy Market Research Manager Research Manager - Product,
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Attendees Titles and Companies Title Assistant Vice Senior Financial Analyst Director of Insurance Relationships Program Manager VP Risk Mgmt Team Lead, Group Underwriting Senior Disabililty Underwriter
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Preferred Company Name Title Description 5 Star Life Insurance Company Sr. Vice President Business Insurance Markets 5 Star Life Insurance Company Operations Manager A.M. Best Co. FSenior Financial Analyst
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Preferred Company Name Adrea Rubin Marketing Inc. Adrea Rubin Marketing Inc. Affinnova Affinnova Allianz Life Allstate Allstate Financial Allstate Insurance Allstate Insurance Company American National
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