Offers & Discounts from NAR Partners

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1 Fall Update REALTOR Benefits Program Offers & Discounts from NAR Partners /13

2 Grow Your Business / Gain a Competitive Edge / Save Time and Money NEW! SERVICES YOU USE, OFFERS YOU NEED Designed with you in mind, the REALTOR Benefits Program is the exclusive member benefits program of the NATIONAL ASSOCIATION OF REALTORS ; bringing you preferred pricing and special offers on the products, tools and services you use every day. Program Partners are carefully selected, so you can be assured they understand the unique needs of the real estate industry and are mitted to your success. Whether for your professional or personal needs, make the first place you stop when you shop. Talk to Us: Call NAR-5233 for live REALTOR Benefits Program support* *Available Monday Friday, 8:30 a.m. 5:00 p.m., Central Office Supplies and Services What: Save more when you ship with FedEx, NAR s exclusive shipping services provider. Create a new account or update your existing account for savings of up to 26% on overnight shipping; 12% on select ground shipping; and up to 20% on select International shipping. Enrollment is free and there are no minimum requirements. Limitations and exclusions apply. See website for full program details. How: fedex./nar PASSCODE LCRS8P01 What: NAR members can save up to 20% off core print and copy services, and up to 10% off signs, banners and more. Whether you need to print brochures for Sunday s open house or wow potential clients with your listing presentation, FedEx Office offers the quality printing you need. Limitations and exclusions apply. See website for full program details. PASSCODE LCRS8P01 How: fedex./nar WORKPLACE What: Receive discounts up to 88% off the manufacturer s list price on over 15,000 items, including free delivery and no order minimums. You can shop online, through the mercial catalog, or by visiting any of the 900+ OfficeMax locations nationwide. Discounts also apply on print and copy services through Impress, the print division located within OfficeMax stores. Sign up today to start saving and to request your Digital Retail Connect Card (for shopping in OfficeMax stores). How: REALTOR.org/OfficeMax Personal Insurance What: Protect your most valuable assets and your peace of mind by taking advantage of special savings from NAR s exclusive home, auto and renters insurance provider. Liberty Mutual offers personalized coverage, multipolicy discounts, 24-hour claims assistance and much more. Discounts and savings are available where state laws and regulations allow, and may vary by state*. How: libertymutual./nar *To the extent permitted by law, applicants are individually underwritten; not all applications may qualify. I What: A one-stop shopping site for health insurance plans and wellness products (listed below). NAR members can obtain quotes, pare plans and purchase directly online. One of the biggest benefits to this new offering is the availability of SASid representatives to help NAR members navigate the confusing waters of health insurance. Through a consultative approach, their team has already helped thousands of REALTORS understand and enroll in plans designed to help them and their families. They understand the unique needs of real estate professionals and will be in a position to help members now and in the months ahead, as the Affordable Care Act es into play. Terms, conditions and limitations apply, based on state insurance laws*, individual eligibility and age requirements. How: Realtorsinsurancemarketplace REALTOR Benefits Program Powered by SASid REALTORS Health Insurance Marketplace *Some states have mandatory requirements, based on individual state laws, which call for variations in the form of the policy affecting the ability of providers to offer coverage in those states. Current REALTORS Health Insurance Marketplace Offerings: What: A members-only health insurance exchange providing a robust selection of individual health insurance plans from nationally recognized and top-rated insurance carriers. Terms, conditions and limitations apply based on state insurance laws*, individual eligibility and age requirements. See website for full details. Plans available on the exchange include: HMO health plans High Deductible (Catastrophic) health plans PPO health plans Health Savings Account qualified health plans How: Realtorsinsurancemarketplace *Some states have mandatory requirements, based on individual state laws, which call for variations in the form of the policy affecting the ability of providers to offer coverage in those states. What: Designed to be an affordable short-term medical policy, which can last from 30 days to six months, SMART temporary health insurance provides quality coverage if you experience a gap between longer-term policies. See website for full details. Have your NRDS ID handy. How: Realtorsinsurancemarketplace What: An affordable, guaranteed-acceptance, limited medical indemnity insurance plan. Offering NAR members aged access to exclusive plans and rates that cover health care needs, including physician office visits, hospital stays, X-rays/lab work and more. There are no medical questions or exams, and next-day coverage is available (30-day waiting period for sickness). How: RealtorsCoreHealthInsurance CORE-PLAN ( ) REALTORS RCHI is not available in all states. 12/12 Pre-existing condition limitations may apply to hospital room and board and general nursing services, ICU/CCU, surgery and anesthesia related to surgery. Coverage provided for members aged only. See website for full program details. What: National dental plans designed exclusively for NAR members and their families. There are four plans to choose from with options that include coverage for preventative, basic and major dental expenses with the dentist of your choice. Most plans include bonus benefits such as Orthodontia, professional whitening and more. How: RealtorsDentalInsurance Limitations and exclusions apply. See website for full program details. What: Save up to 60% on select generic prescriptions and up to 15% on select name brand prescriptions at over 60,000 pharmacies nationwide, including most major chains, with this FREE prescription drug card. Taking advantage of this offer is easy: no age limit, no ine requirement, no waiting period, no pre-existing condition restrictions, and the card is available for immediate use upon signing up. How: drugcardamerica./nar II

3 REALTOR Benefits Program Grow Your Business / Gain a Competitive Edge / Save Time and Money Technology Services Transaction Management What: Enhance your branding and professional appearance with hosted services from Rackspace. Rackspace offers a 10% NAR member discount off already affordable monthly service rates (as low as $1.80 per month for ) and a standard 14-day free trial on key hosted services: Microsoft Exchange, Rackspace , Rackspace Archiving and Rackspace Sharepoint. How: rackspace./ -hosting/nar PROMO CODE NAR2013 NOTE: Rackspace accounts with fewer than five mailboxes must be set up by phone to avoid the standard monthly minimum. Call Rackspace and reference NAR2013 What: Stay connected 24/7 throughout the entire transaction process. Relay provides a secure, convenient place to collaborate with clients, other agents and service providers, making it a breeze to keep all parties to a transaction informed. Created by ziplogix, relay includes specialized features to assign access, personalize with your brand, save to CD for clients archives, plus oneclick integration with zipform 6 Professional (online version). New users save $20 ( PROMO CODE N1157) and brokers save 10% ( PROMO CODE DB102). How: ziplogix./relay What: The official lockbox solution of NAR delivers the industry s most advanced technology at a petitive price. Member-requested features such as property access logs, reliable wireless software and secure hardware help save you time and money, leading to faster sales. More than just a lockbox system, the easy-to-use SentriLock solution features the SentriCard lockbox key and awardwinning customer service. How: sentrilock Contact your broker, State or Local Association for additional assistance. Compare lockbox features and view tutorials at sentrilock.. Electronics and Mobile Technology What: Receive up to 35% off on select consumer and business class electronics and accessories. Browse thousands of notebooks, desktops, servers and more while Dell s dedicated sales team helps you choose the right technology to meet your needs. Maximize your savings by bining program discounts with monthly coupon code offers found online. Offer includes free U.S. ground shipping. MEMBER ID CS How: dell./nar What: Receive special pricing on a variety of innovative business products and accessories including Elitebook laptops, ElitePad and convertible tablets, desktop PCs, multifunction printers and more. All HP Elite products e with HP Elite Premium Support, which is based in the U.S., and available 24 hours a day. Perform with confidence when you choose HP. All purchases include free U.S. ground shipping. PROMO CODE NAR1 How: hp./go/nar What: Save up to 20% on the entire product line from a global leader in the PC market. Shop Lenovo s wide array of products, including the award-winning ThinkPad notebook, acclaimed IdeaPad multimedia notebook, innovative IdeaCentre and ThinkCentre desktops as well as a host of puting accessories. Free ground shipping is available on all Web orders. Visit Lenovo s website to search for available ecoupons that can increase your savings. How: REALTOR.org/lenovo , ext What: Receive 18% off select wireless plans and 20% off select accessories. This offer is available to both new and existing Sprint customers when signing a new two-year agreement. Terms and conditions apply. Go green and save with the Sprint Buyback Program, which recycles or reuses your old phones and gives you a credit of up to $300 on your Sprint account. Some restrictions apply. How: REALTOR.org/Sprint PROMO CODE ASNAR_ZMB_ZZZ and your NRDS number What: Receive preferred-level pricing on Xerox products and solutions that can help you generate more sales. Get work done from anywhere on any device with Xerox ConnectKey multifunction printers, offering fully integrated mobile, scanning and cloud-based solutions. Print directly from your tablet, smartphone or other mobile device. With Xerox, your office is always at your fingertips. How: Xerox./NAR ask-XEROX, ext. NAR PROMO CODE ( , ext. 627) III Indicates panies in which NAR has invested directly or through Second Century Ventures. This relationship allows the Association to nurture the technological advancement and continued success of the real estate industry. REALTOR Benefits Program What: Close deals faster, more securely and enhance your clients experience while you save. DocuSign, NAR s official and exclusive e-signature provider, offers DocuSign for REALTORS at discounted rates with flexible payment options including annual and month-to-month plans. Features such as in-person signing, agent roles and unlimited signatures allow for smooth sending, tracking and storing within your personal online account. Sign up for a free trial today. How: DocuSign./NAR What: Increase productivity by decreasing time spent on paperwork and reducing risk with zipform 6, the industry s leading real estate forms software and the exclusive forms software provider of NAR. Includes newly enhanced features and options that fit your individual or office needs. New users save $20 off the full price ( PROMO CODE N1158) and brokers save 10% ( PROMO CODE DB103). How: ziplogix./zipform Financial Services and Risk Management What: Help prolong the life of your air conditioning/heating systems with an American Home Shield Preventative Maintenance Plan. NAR members receive a $30 discount* on plans for their own home and for any other property they own. Additional savings available on new filters, parts and labor. PROMO How: ahsprevent./nar CODE 0741NAR30 *Pricing is different in Texas and Iowa What: Serving your unique financial, credit and cash flow needs with exclusive rates and banking solutions designed just for REALTORS. The Credit Union offers both personal and business services such as checking and savings accounts, petitive home and auto loan rates, certificate investments, low rate professional development lines of credit for your certification courses and more. Additional benefits include access to over 5,000 Shared Branch Service Centers nationwide plus thousands of free ATMs. The Credit Union is Federally Insured by the NCUA. How: REALTORSfcu.org What: Protect yourself from potential liability with Errors and Omissions Insurance. Products are available to firms and individual agents across a broad range of real estate specialties. Take advantage of premium discounts, as allowed by state law, including credit for being an NAR member, holding select NAR designations, continuing education, and risk management program participation, among others. The program is provided through A-rated insurer CNA (Continental Casualty) and is available in all 50 states, the District of Columbia, Puerto Rico and the U.S. Virgin Islands. How: schinnerer./nar IV

4 REALTOR Benefits Program Grow Your Business / Gain a Competitive Edge / Save Time and Money Marketing Resources What: Save up to 25% on every rental with Avis when you provide your NAR/Avis Worldwide Discount (AWD) #A at time of reservation. Take advantage of Avis PreferredTM and go straight to your car with no waiting. This plimentary service allows you to keep your personal car rental preferences on file, and skip the rental counter and the paperwork every time you rent from Avis. Enrollment is free and easy. AWD CODE #A How: avis./nar What: Offering both REALTOR -branded and customized promotional items, including lapel pins, bags, hats, shirts, decals, folders, jackets and built to order REALTOR logo garments. Look to REALTOR Team Store for all of your customized product needs. Save 10% off of your first order of $25 or more when you use the coupon code provided. How: RealtorTeamStore COUPON CODE 2013Benefits (use at checkout) What: NAR s exclusive provider of mercial real estate information services, providing fully researched mercial real estate information at preferred pricing for NAR members. This data helps real estate professionals, appraisers, investors and developers in making strategic decisions to lease, sell and develop mercial properties in select U.S. markets. Xceligent also offers CommercialSearch a national listing platform for mercial real estate properties. How: REALTOR.org/Xceligent What: Save up to 20% on Budget rentals when you mention your NAR/Budget Corporate Discount (BCD) #Y at the time of reservation. Save more by bining your member discount with coupon offers on Budget s website. How: budget./nar BCD CODE #Y What: The official automobile manufacturer of the NATIONAL ASSOCIATION OF REALTORS offers NAR members a $500 cash allowance on the purchase or lease of select new Chrysler Group vehicles. Pair this offer with other Chrysler incentives and special programs for greater savings. Additionally, when you provide currentyear proof of membership at the time of purchase or lease, you will have access to two years of free oil changes for that vehicle. When bined, these savings equal the value of your NAR membership dues for more than six years! How: REALTOR.org/Chrysler Educational Tools REALTOR University School of Professional Development and Continuing Education, in partnership with the REALTOR Benefits Program, offers discounts on select online courses that apply toward the following designations and certifications: Accredited Buyer s Representative Designation rebac.net/realtor_benefits.cfm Go to REALTOR.org/Chrysler PRIOR to visiting your local dealer for plete rules and instructions including eligible vehicles and incentive inpatibilities. What: Save up to 25% on Hertz domestic and international rentals when you use your NAR discount CDP # at the time of reservation. Take advantage of value-added promotional offers for maximum savings. Plus, as an NAR member, you will receive a 500point activation bonus when you bee a new Hertz Gold Plus Rewards member and plete your first rental. CDP CODE # How: hertz./nar Broker Price Opinion (BPO) Resource Certification BPOR.org/discount NAR s e-pro Certification epronar./realtor-benefits NAR s Green Designation GreenREsourceCouncil.org/realtor_benefits.cfm Marketing Resources Strategic What: Ifbyphone Inquire uses unique phone numbers to track NAR the source of every inbound phone call. With real-time online reporting, Inquire helps you to understand precisely which ads are making your phone ring, enabling you to better allocate funds for advertising. Monthly contracts are available at exclusive member-only rates, including unlimited users and ad tracking for four lead sources. Risk-free trials are available. How: Ifbyphone./NAR What: Build long-lasting client relationships with a FREE marketing tool created exclusively for NAR members. This unique program puts you in front of your clients by enabling you to send valuable, 10% off ecoupons to your buyer and seller clients. You will also receive special offers from Lowe s to use yourself or share with a client. Need a closing gift? You can purchase Lowe s gift cards at a 5% discount via lowesrealtorbenefits. How: LowesRealtorBenefits. V REALTOR Benefits Program Travel/Automotive Short Sales and Foreclosure Resource Certification realtorsfr.org/realtor_benefits Seniors Real Estate Specialist Designation seniorsrealestate./realtor_benefits.cfm For more information on these designations and certifications, please see pages 10 and 11. Indicates panies in which NAR has invested directly or through Second Century Ventures. This relationship allows the Association to nurture the technological advancement and continued success of the real estate industry. VI

5 Fall Update Legal Issues Social Media Association Resources Commercial and Staging Sales & Marketing Brokerage Resources Research Diversity and Fair Housing Mortgages Technology Home Buying/Selling Property Disclosure Antitrust /13

6 SET YOURSELF ApART The real estate industry is always changing, so REALTORS have to keep learning. The NATIONAL ASSOCIATION OF REALTORS offers a wide array of resources and opportunities designed to give you the education you need, keep you current with best practices, and help you gain new expertise and specialized knowledge to pete in today s real estate market. This catalog features the most popular publications and products from NAR and well-known real estate authors in the REALTOR Store. These resources offer you the latest information, top tips and emerging trends in real estate. This catalog also features NAR and affiliate designations and certifications and online education, and now a Master of Real Estate degree all from REALTOR University. Products online at the REALTOR Store Access all of the physical and eproducts, including those featured in this Product Showcase, at for the resources you need to succeed! Products with the icon are available in the REALTOR Store as an eproduct. Take Action, Earn Rewards with the MVP Program NAR s Member Value Plus (MVP) program introduces an easy way for you to get more from your membership, PLUS earn great rewards. By simply pleting a specified NAR action within a specific timeframe, you ll get rewarded with free products, discounts and more. And with a new offer available on the first and sixteenth day of each month, you ll always feel like an MVP. There s no time like the present to get more value from your NAR membership. Visit REALTOR.org/MVP for the current offer and act now! Customize Your Client Experience with Print on Demand Customize NAR s most popular brochures with your contact information. Learn more at Products with the icon are available as a Print on Demand product. Designations and Certifications Gain specialized knowledge and almost double your ine* by earning official designations and certifications offered by NAR and our affiliates. In the current market, there is no better time to add to your expertise to better assist prospects and clients. Many designations and certifications are also available online for continuing education credit through the REALTOR University School of Professional Development and Continuing Education. REALTOR Education & Publications: Product Showcase Antitrust Association Resources Brokerage Resources Antitrust and Real Estate (DVD) Protect your business from the hazards of improper business practices in everyday business situations. Understand the elements of illegal agreements to fix prices, boycott petitors and more. Approx. 20 minutes. Antitrust Pocket Guide for REALTORS and REALTOR-ASSOCIATES This brochure offers information and examples on how antitrust impacts current real estate practices. Also available in Association and Board Leadership version. Sold in packages of 5. What Everyone Should Know About Equal Opportunity in Housing Fair housing law and party responsibilities are outlined in this brochure. Sold in packages of 100. Your Director Hat: A Guide to Serving as a Director on a Board An excellent resource for anyone thinking of being a member of a governing Board or starting service on a Board, or a sitting Board member who just wants a little more insight. A Pathway to Professional Conduct: Respect Starts Here A panion piece to the Pathway to Professional Conduct video, this brochure includes tips for showing respect for property, the public and your peers. Sold in packages of 100. UPDATED! It Pays to Work with a REALTOR This brochure outlines key differences between a REALTOR and a licensee, benefits that REALTORS provide and how REALTOR designations benefit consumers. Sold in packages of 100. Item #: D (DVD) Members: $21.95 Item #: Item #: Item #: e Item #: e CIPS: A Global Perspective for Association Staff, Offering Commercial Services to Your Members RealtorU./courses Item #: Item #: e Members: $4.95 Also available in Spanish. Item #: Members: $11.95 Non-Members: $19.95 Item #: Members: $39.95 Non-Members: $49.95 ABR, Red Hot Rookie and Entrepreneurial Studies Series RealtorU./courses Item #: Non-Members: $47.25 Item #: e Also available in Spanish and Portuguese. REALTOR Education & Publications: Product Showcase WITH KNOWLEDGE COMES POWER Increase your knowledge and advance your career at RealtorU.. Look for the throughout this catalog identifying these courses and refer to page 9 in this catalog for more information on REALTOR University. * Based on 2012 survey data, the median ine of REALTORS without a designation was $28,900, and the median ine of those with at least one designation was $50,000. The difference between the two is $21,100. This information is accurate as of July Published by NAR Quantity pricing available Online course available through REALTOR University Available as an eproduct Power Teams: The Complete Guide to Building and Managing a Winning Real Estate Agent Team A step-by-step guide to forming an agent team, and the best practices of teams who have already reached a notable level of success. UPDATED! Why Rent When You Can Buy? This brochure outlines the financial benefits of owning a home, including mortgage interest, property tax deductions and mortgage principal accumulation. Sold in packages of 100. Available as a Print on Demand product Item #: Item #: Non-Members: $50.00 Item #: e Also available in Spanish. 1 Shop All Products and eproducts at Shop All Products and eproducts at 2

7 REALTOR Education & Publications: Product Showcase Brokerage Resources (continued) Commercial and Item #: Members: $13.95 Non-Members: $18.95 Sustainable Real Estate for Commercial Professionals RealtorU./courses Commercial Real Estate Investing Item #: This book is designed to show readers the ins and outs of investing in mercial real estate. If you are investing in residential property, or have started to invest in mercial property and want to take your investing to the next level, this course is for you. The Insider s Guide to Commercial Real Estate Item #: This book will teach you everything you need Members: $19.95 to know about mercial real estate, from Non- how to speak the language to the ins and outs of mercial contracts and financing. The Fundamentals of Listing and Selling Commercial Real Estate This book provides a plete foundation for a career in mercial real estate in two sections Fundamentals of Commercial Real Estate and Practice of Commercial Real Estate. Diversity and Fair Housing Published by NAR Item #: D (DVD) Non-Members: $31.95 Fair Housing Handbook Fourth Edition Ultimate resource for fair housing information. Provides suggested fair housing office procedures, background on regulations, equal service report forms, NAR/HUD partnership information and a self-assessment questionnaire. Item #: Non-Members: $36.75 Item #: e Members: $9.95 Fair Housing Rental: Pocket Guide A must for anyone involved with management or leasing of real estate. The information covered includes fair housing laws, the responsibilities of real estate professionals, and checklists to ensure proper procedures. Sold in packages of 5. Item #: Item #: e Quantity pricing available O nline course available through REALTOR University Available as a Print on Demand product Shop All Products and eproducts at The NATIONAL ASSOCIATION OF REALTORS Guide to Home Buying Outlines the process of purchasing a home with special focus on issues that concern firsttime buyers and a variety of options for buyers to consider during each step of the buying transaction to ensure the best decisions for their needs. Item #: $19.95 The NATIONAL ASSOCIATION OF REALTORS Guide to Home Selling Specifically for home sellers, this guide presents a variety of issues for homeowners to consider when deciding to sell their home and an outline to help sellers make the best decisions for their needs. Item #: $19.95 Getting It Sold Your Resource for Staging, Curb Appeal and Selling Success Help consumers prepare their home for sale with proven methods on curb appeal, staging, showing and updating a home for selling success. Sold in packages of 100. Item #: Non-Members: $39.95 Item #: e Members: $4.95 NEW! It s a Great Time to OWN A resource that REALTORS can provide to buyers on the fence or first-time buyers. Sold in packages of 100. Item #: Non-Members: $39.95 Item #: e Pricing Your Home To Sell (DVD) Item #: (DVD) This DVD is loaded with charts, visuals and Members: $39.00 friendly dialogs to address all of your sellers Non-Members: $44.00 pricing objections, helping countless real estate agents, like you, turn for sale into sold. A t Home With Diversity Certification RealtorU./courses Fair Housing (DVD) This 20-minute DVD focuses on timely fair housing topics and the plex issues presented by fair housing regulation. Available as an eproduct 3 Item #: $22.95 S uccessful Buyer Representation in New Home Sales, Generation Buy, Seniors Real Estate Specialist (SRES ) Designation Course and many other sales courses available RealtorU./courses REALTOR Education & Publications: Product Showcase 21 Things I Wish My Broker Had Told Me: Practical Advice for Real Estate Professionals Written with humor and insight, this publication provides hands-on advice to help agents start or maintain their career. Home Buying/Selling Legal Issues REAL ESTATE SETTLE MENT RES PA D os a RES nd D PA D on t Os s PROC EDUR ES AC T (RE SPA) Real est Estate ate bro RESPA Settlem kers and may ent Pro agents ages, ced mu rec ples fines, and eive har ures Ac st of wh ply t, sh at RE even im penalti or RESPA with the pri es, SPA RESP allows. sonment. includ. Violato Real RESPA A... rs Here ing trip le damof ral prohib ws a are a tray title of few in con agent exam- - Violato settlem its giving indicat to pro nec ent ing tha tion vide triple rs of RE servic or receiv t the with the, during ws refr few damage SPA ma es, sub ing anythi an a hom eshmen title whe ope ject of the s, y n to cer ng for pan n hou ts are examp fines, and receive iden representa e inspecti the refe sponso y s mar se, a mo tifying tain on tives les of eve harsh keting des red RESP its from by the what n impri penalti exception rservices info t food A... that pany to ws rma title RESPA sonme es, inc s. and of the you to tion sponso pany sponso join its a pany. cost prohib nt. He luding tion tly adv s in rship also atte r associat title s for re are pro its. of the nd real ion portion ertise wit ws a estate pany a events event. and to mac ha lend from RES PA D ON T s with post agents. mortga hine er to its regu as a your a sign and pay larly free accepta promin ge bro pho nce lock providi ne line you fair ws a box. of disc ence ker if you such haz ng din in you mar in the pay oun as not ard insu ner lunch its acce ted r offi ket valu adverti a share insu and or free ran ce to ptance rance epads, e rece sem mat from a prequa to ren pen ce busines pent. of erials mo pan pany s s, and lify app t a des s equ at the rtgage reimbur ws desk y to give nam ipm licants. k, copy broker sement provide a title event. blotter e. ent, you of who d tha agent to such does its acce mar s, whi does the cost t suc not pay Speak ch pro keting attend ptance of for an h din for you not mote materia disp ners applica with a the din a din ls lay any open hou the are not r dinner ner hazard ner the cost its acce permis ble law RESPA paid se whe mar to a ptan regu mar s. Som attorne keting sible the valu of a real ce lar occ n busines ket his/ for by a e und y s estate of contrib urre e of er RE state and to mak her serv home nce. is discusse any utio insp SPA e sure mar agent s loca ices ns ecto d,. keti l law to you its r who gree ng don promotion from a s pro you. ns fees acceptin title hibit e by al ply g gift. the title event activiti with pany s from exce es tha all to pt its mortga to the offset tickets pany a t are ge bro during extent to a mortgage sportin of kers, that bro Disclai such even g eve ker or mer: t. as pay which its par nt. title also Th tici do ing your is ded is underw pation pany permis not take e DOs and in from sible into DO is recr icated to ritten by a trop paying und N T ical eation. a mar er RE considerati s exa for you keting title getawa mples SPA Don t. Spe on any y wee r by the pany, add listed her ak wit loan EVER title during whi kend, e are h a RE itional applica accept the paymen cost SPA regulatio not all-i pany ch onl tion. y two atto of and t from rney ns that nclusive hou the and to mak may rs a mo rem aind rtgage e sure have bee small vari er lend you ations n imp er just ply wit osed in in the for taki facts you h all ng a applica r state, can lead to ble law which may differen s. prohib t out it acti es. They vities that are Published by NAR The 3 P s of Negotiating, Power Negotiating, Client Negotiations: Unlocking Hearts vs. Locking Horns! RealtorU./courses Real Estate Brokerage Essentials : Managing Legal and Business Issues Third Edition This is the ultimate information source for brokers to help minimize the risk of legal liability. Item #: Members: $38.95 Non-Members: $73.45 Workplace Harassment: Awareness and Prevention Pocket Guide A guide to the types of workplace harassment, the liability issues surrounding workplace harassment, and suggestions on reporting and investigating claims. Sold in packages of 5. Item #: Item #: e RESPA Dos and Don ts Card Download Understand and ply with the Real Estate Settlement Procedures Act (RESPA). Provides RESPA Dos on one side and RESPA Don ts on the other side. Item #: e Members: $4.95 Quantity pricing available Available as an eproduct O nline course available through REALTOR University Available as a Print on Demand product Shop All Products and eproducts at 4

8 REALTOR Education & Publications: Product Showcase Mortgages Property Disclosure Short Sales and Foreclosures: What Real Estate Professionals Need to Know and BPOs: The Agent s Role in the Valuation Process RealtorU./courses VA Toolkit: Home Loan Guaranty Services Help your veteran clients gain a better understanding of the many advantages the Veterans Administration loan program has over conventional mortgages. Item #: Members: $19.99 Non-Members: $29.99 NAR s Green Designation Program; Property Hazards Disclosure: Hazards Affecting Properties You Market RealtorU./courses Energy Savers Booklet Tips for Saving Energy and Money at Home Download Your clients want money-saving ideas. This guide includes tips for using renewable energy to power your home. A Brief Guide to Mold, Moisture and Your Home Learn why mold develops in the home, general re mendations for removing it and ways to prevent it from returning. Sold in packages of 5. Property Disclosures Pocket Guide Includes the remended use of disclosure forms, steps to limit broker liability, foundations of misrepresentation liability, stigmatized property and remedies for failure to disclose. Sold in packages of 5. Item #: e Members: $4.95 Item #: Members: $21.00 Non-Members: $31.50 Item #: e Members: $4.95 Item #: Item #: e Sales & Marketing Before Hitting Send: Power Writing for Real Estate Agents Help make your s and munications something clients or prospects can t resist. Real Estate Advertising Made Easy, Seventh Edition This international best seller is a plete marketing tool providing thousands of mix-andmatch ad binations to save you time and increase your real estate business. Item #: Members: $26.95 Non- Item #: Non-Members: $34.95 How To Bee a Power Agent Item #: in Real Estate Gives real estate agents both the powerful sales techniques and the practical management tips they need to double their ine by closing more transactions. The Big Book of Ads Packed with more than 1,000 ready-to-use ads, this must-have book helps agents spend their time selling, not writing. The Champion Real Estate Agent Dramatically boost sales and achieve all your professional goals. Real Estate Marketing Reboot; many sales courses available RealtorU./courses Item #: $42.95 Item #: $24.99 REALTOR Education & Publications: Product Showcase Research COMING SOON! 2013 Profile of Home Buyers and Sellers Download November As the #1 research report used by REALTORS, this profile highlights characteristics of home buyers and homes purchased, preferred methods employed during the search, financing and more NAR Member Profile Download Who are REALTORS? Economic, demographic, education, tenure, agency relationship and pensation of REALTORS are broken down. This unique tool provides the answers in a user-friendly format, designed to allow easy parisons with previous studies. Relocation Reports Download Provides information on which counties relocation clients are ing from and going to, along with the clients relative ine information. Item #: e Members: $19.95 Non-Members: $ Item #: e Members: $14.95 Non-Members: $ Item #: e Members: FREE Non-Members: $49.95 Your 1st Year in Real Estate Item #: Full of practical answers and step-by-step $19.95 solutions to the field s most mon obstacles and challenges for new real estate practitioners. You Can View Every Product and Purchase Online You can view the full line of products offered in the REALTOR Store by visiting Check the store often we re adding new products all the time. Also remember to check out our sale section for FREE and discounted products and special offers. Published by NAR Quantity pricing available Online course available through REALTOR University Published by NAR Quantity pricing available Online course available through REALTOR University Available as an eproduct Available as a Print on Demand product Available as an eproduct Available as a Print on Demand product 5 Shop All Products and eproducts at Shop All Products and eproducts at 6

9 REALTOR Education & Publications: Product Showcase Social Media Effectively use social media to engage clients with NAR s e-pro certification program: Day 1/Day 2 Bundle and Day 2 standalone UPDATED! Social Media for REALTORS VIP 4 Pack Includes all four booklets. Social Media for REALTORS : 101 Dos and Don ts Social Media for REALTORS : Your Website Social Media for REALTORS : Digital Marketing Social Media for REALTORS : Facebook UPDATED! Social Media for REALTORS : 101 Dos and Don ts Easy-to-understand tool to help real estate professionals take their business to the next level with social media tools. Saves time, money and effort by getting you started with key dos and don ts. Sold in packages of 5. UPDATED! Social Media for REALTORS : Your Website Save time, money and effort with assistance on how to start and how to effectively promote your website. Sold in packages of 5. UPDATED! Social Media for REALTORS : Digital Marketing Take inventory of current marketing activities and understand the hub and spoke concept, how to use social networking for marketing, how to measure online efforts and more. Sold in packages of 5. UPDATED! Social Media for REALTORS : Facebook Easy-to-understand tool to help real estate professionals take their business to the next level by showing them how to use Facebook to benefit their business and market like a pro. Sold in packages of 5. The Digital Handshake Seven Proven Strategies to Grow Your Business Using Social Media Learn why advertising and marketing are losing their effectiveness and how to use social media to corral elusive consumers. This book explains the best practical business applications to ramp up your business. Socialnomics: How Social Media Transforms the Way We Live and Do Business Find out the business implications of social media, and tap its considerable power to increase sales, cut marketing costs and municate directly with consumers. Leveraging Your Links Drawn from Allan Dalton s years of brokerage, marketing and technological experience to offer unique insights and strategies on social media and social networking. Item #: Members: $32.95 Non-Members: $42.95 Item #: e Members: $26.95 Non-Members: $36.45 Item #: Non-Members: $39.95 Item #: e Members: $9.95 Non-Members: $16.95 Item #: Non-Members: $39.95 Item #: e Members: $9.95 Non-Members: $16.95 Item #: Members: $31.95 Non-Members: $41.95 Item #: e Members: $11.95 Non-Members: $16.95 Item #: Members: $31.95 Non-Members: $41.95 Item #: e Members: $11.95 Non-Members: $21.95 Item #: Item #: $16.95 Item #: Staging Technology 123 Sold! (DVD) This engaging and easy-to-follow DVD walks sellers through three simple steps to prepare their home for sale. Let them see how easy it is to transform their home from livable to sellable. Get Ready, Get Set, Get Sold (DVD) This instructional video covers not only the preparation of the home (Get Ready), but also the presentation (Get Set), including tips that make a buyer want to move in, not move on! Preparing Your Home To Sell (DVD) This David Knox DVD will help increase the value and sales price of your listings. Use this video to show your clients the simple steps needed to sell their home. 16 minutes. English and Spanish subtitles. Staging to Sell: The Secret to Selling Homes in a Down Market Everyone involved in the selling process must be better prepared. In order to sell homes at top dollar, houses must be prepared for sales. That s where staging es in. The Consumer s Guide to Real Estate Staging Armed with the facts and statistics in this guide, homeowners will never sell another home without utilizing home staging the #1 proven method to market their most valuable asset. Power Real Estate s and Letters Correspondence is an essential part of an agent or broker s day-to-day business. This title offers professionals a variety of s and letters that can be adopted for any circumstance, saving time and resources. Put Your Business Online A plete nontechnical guide that describes everything you need to know, from start to finish, to achieve a successful online real estate website even if you already have one. Sell Yourself with Customized Brochures with the Print on Demand Program Home Staging Professional Real Estate Agent Course RealtorU./courses Item #: (DVD) Members: $11.95 Non-Members: $16.95 Item #: (DVD) $14.95 Item #: (DVD) Members: $39.00 Non-Members: $44.00 Item #: $19.95 Item #: RPR : Real-Time Data, Market Knowledge, Informed Consumers RealtorU./courses Item #: $29.95 NAR offers you the opportunity to customize our most popular brochures with your personalized information. Now it s even easier to utilize NAR s valuable consumer and agent-based brochures. Learn more at Item #: Members: $19.95 Non-Members: REALTOR Education & Publications: Product Showcase Published by NAR Quantity pricing available Online course available through REALTOR University Published by NAR Quantity pricing available Online course available through REALTOR University Available as an eproduct Available as a Print on Demand product Available as an eproduct Available as a Print on Demand product 7 Shop All Products and eproducts at Shop All Products and eproducts at 8

10 REALTOR Education & Publications: Education REALTOR University WITH KNOWLEDGE COMES POWER At REALTOR University, we ve created a lifetime of learning opportunities to keep you at the forefront of what s next, and build your business. Whether you want to earn a NATIONAL ASSOCIATION OF REALTORS designation or certification, or a Master of Real Estate degree, we can help take your career to the next level. Our online courses and programs cover a broad range of topics, so you can focus on what makes sense for your market, and your interests. The two schools in REALTOR University will help you reach your personal and professional goals. School of Professional Development and Continuing Education Where you take focused online courses that lead to you earning one of NAR s official designations and certifications that cover specialized topics within the constantly changing real estate world. The School of Professional Development and Continuing Education is the premiere online real estate school for expanding your knowledge and advancing your career. Many REALTOR University courses can now be taken for continuing education credit. Webinar and Video Centers are also available. Graduate School of Real Estate You have a highly advanced educational opportunity to earn a Master s Degree in what you know best. With our unique blend of practical and applied learning, you will be able to use this education to advance your career and business. The graduate degree program offers business and real estate core courses. The University s unique features include courses when and where you want them, a research center that identifies the leading trends and issues in the real estate industry, petitive overall cost pared to other prominent graduate real estate programs, and the largest real estate library in the world. Learn on your time. Our online courses are accessible anytime and anywhere. This allows you to plete courses and advance your career in a way that works for your business and your life. Build on your budget. With a broad range of programs and course offerings, we have learning opportunities that work with any budget. The Master s program also offers scholarships and financing options. Leverage our resources. We provide access to the largest real estate library in the world to connect you to everything you could ever want to know about real estate. Additionally, the REALTOR University Center for Real Estate Studies identifies the leading trends and issues in the real estate industry. Improve through guidance. Our faculty are practitioners in the field of real estate, including Ph.D. level faculty, who have hands-on experience and knowledge in the topics they teach. Connect with them for guidance, or access our professional coaching center where we offer one-on-one mentoring, and much more. Increase your knowledge and advance your career at RealtorU.. NOTICE OF NONDISCRIMINATORY POLICY AS TO STUDENTS REALTOR University admits students of any race, color, or national or ethnic origin to all the rights, privileges, programs, and activities generally accorded or made available to students at REALTOR University, and REALTOR University does not discriminate on the basis of race, color, or national or ethnic origin in administration of its educational policies, admission policies, scholarship and loan programs. Official REALTOR Designations and Certifications The following courses are offered online through the REALTOR University School of Professional Development and Continuing Education 50+ Market SRES Council SRES : Seniors Real Estate Specialist The wealthiest buyers and sellers in the country are over age 50. Understand their maturing motivations and build your business and resources as a Seniors Real Estate Specialist. Broker Price Opinions BPO Resource (BPOR) With the changing real estate landscape and the increased use of broker price opinions (BPOs) by market participants, the BPOR certification provides REALTORS with knowledge and skills to perform accurate and professional broker price opinions (BPOs) and parative market analyses (CMAs), while reducing risk and increasing opportunities! Certified and eligible members will be able to receive BPO orders. Buyer Representation REBAC: Real Estate Buyer s Agent Council ABR : Accredited Buyer s Representative Gain a petitive edge with unique understanding of home buyer s needs and how to best serve them, specialized information on home buying issues and trends and exclusive resources. Diversity At Home With Diversity The multicultural buyer market is rapidly growing and changing. Give yourself a petitive edge by learning how to work effectively with and within this buyer market. The online course is approved for CE in most states. Green Green REsource Council NAR s Green Designation Earn the new, pletely residential-focused NAR Green Designation. The innovative program offers specific themes including sustainability, green building science and building applications. Green your practice, and your bottom line. Global Business CIPS: Certified International Property Specialist Foreign investment in U.S. real estate is taking place in all 50 U.S. states. The CIPS designation prepares you to assist in all aspects of international business, from attracting foreign investors to your local munity to serving a multicultural buyer or helping local buyers invest abroad. Residential Sales Council of Residential Specialists CRS: Certified Residential Specialist The premier designation for residential sales agents. Resorts, Second Homes RSPS: Resort & Second-Home Property Specialist Every market is a second-home market (think rental and investment properties), not just obvious resort areas. and vacation home sales have surged, and RSPS is the best resource for this buyer group. REALTOR Education & Publications: EDUCATION See All the Education Resources Available at Grow Your Business Gain a Competitive Edge Save Time and Money

11 REALTOR Education & Publications: Education Official REALTOR Designations and Certifications (continued) Technology Short Sales and Foreclosure NAR s e-pro Certification Expand your real estate technology and social media skills by enrolling in NAR s e-pro Certification Program. Learn how to connect with consumers, manage your online reputation and generate leads. Additional Ways to Maximize Your Membership Update Your Profile Page Get the information you want from NAR in a once-weekly by indicating your preferred interests, topics and areas of specialty. Log into My Account on REALTOR.org and view/update your address and subscriptions. NAR s Member Center: New Look, New Name NAR s Member Guide website and mobile apps have been reorganized and redesigned to better serve members. Log in today to view benefits and events from your Local, State and National Associations, access your 2013 membership card and see industry news via RSS feed from REALTOR.org. Plus, download the new Member Center app for your iphone, ipad or Android device, featuring industry news and add events directly to your calendar. Visit MemberCenter.REALTOR.org Verify Your NRDS Information Help us by ensuring that we have all your correct and up-to-date information. Check your NRDS record on REALTOR.org by logging into NRDS in the top navigation. Contact your local association for any changes you are not able to make in your record. SFR : Short Sales and Foreclosure Resource Certification Designed for real estate professionals at all experience levels, this certification gives you a framework for understanding how to: Qualify sellers for short sales Develop a short-sale package Negotiate with lenders Tap into buyer demand Safeguard your mission The More You Know The following NAR designations and certifications, though not currently available on REALTOR University, offer you specialized knowledge: ACoM: Accredited Commercial Manager (Institute of Real Estate Management) Develop your specialized skills and learn new industry solutions and technologies as a mercial manager. ALC: Accredited Land Consultant (REALTORS Land Institute) The designation of the most acplished, trusted and skilled professionals in the business of land. AMO : Accredited Management Organization (Institute of Real Estate Management) Recognizes excellence among real estate management firms. ARM : Accredited Residential Manager (Institute of Real Estate Management) The most recognized credential for residential real estate managers. CCIM: Certified Commercial Member (CCIM Institute) Commercial investment real estate experts demonstrating unparalleled financial analysis skills. CPM : Certified Property Manager (Institute of Real Estate Management) The premier real estate management credential for property and asset managers. CRB: Certified Real Estate Brokerage Manager THE SOURCE for real estate business management and leadership solutions. CRE: Counselor of Real Estate (The Counselors of Real Estate) The designation for only the most experienced and trusted advisors in real estate. GAA SM : General Accredited Appraiser (National Association of REALTORS ) Signifies advanced education and experience in mercial, industrial and residential property valuation. GRI: Graduate, REALTOR Institute (National Association of REALTORS ) The cornerstone of REALTOR education. PMN: Performance Management Network (Women s Council of REALTORS ) The REALTOR designation that bines today s real-world skills with WCR s powerful nationwide referral network. RAA SM : Residential Accredited Appraiser (National Association of REALTORS ) Signifies advanced education and experience in analysis and valuation of residential property. SIOR : Society of Industrial and Office REALTORS (National Association of REALTORS ) The most knowledgeable, experienced and successful industrial and office specialists. REALTOR Education & Publications: EDUCATION See All the Education Resources Available at Grow Your Business Gain a Competitive Edge Save Time and Money

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