Unified Monitoring Portal Online Help Dashboards

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1 Unified Monitoring Portal Online Help Dashboards This PDF file contains content from the Unified Monitoring Portal (UMP) Online Help system. It is intended only to provide a printable version of the topics. Therefore, the links in these topics will not work from the PDF file. To access the links you must view the online help system installed with your UMP product.

2 Table Of Contents Custom Dashboards... 1 Viewing Custom Dashboards... 1 Overview... 1 Dashboard Pane... 1 Managing Alarms in Dashboards... 3 Index... 7 ii

3 Custom Dashboards Viewing Custom Dashboards This topic contains the following information: Overview Dashboard Pane Managing Alarms in Dashboards Overview This application lists the custom dashboards created using the Dashboard Designer. Which dashboards you see depends on the permissions set in the ACL for your user account. If you do not have the Custom Dashboards permission set in the ACL, you will see a "Permission Denied" message when you try to run the Custom Dashboards application. Dashboard Pane The color of the icons in the tree structure represents the highest alarm severity for alarm objects on the dashboards. Double-click an icon and the corresponding dashboard is launched in the dashboard pane. The dashboards can contain meters, alarm objects, gauges, charts, tables, panels, and so on. Alarm and panel objects reflect the severity level of the alarm with the highest severity. Doubleclicking an alarm object brings up the alarm list, enabling you to manage the alarms. See Managing Alarms in Dashboards for more information. 1

4 UMP Dashboards Online Help Mini Map Tool The Mini Map tool zooms in on an area of a dashboard. A minimized version of the dashboard is shown in the Mini Map window. A slider lets you zoom in or out of the dashboard on the canvas. Dragging the yellow field in the Mini Map lets you pan the dashboard. 2

5 Custom Dashboards Managing Alarms in Dashboards If the dashboard contains alarm objects, you can display the Related Alarms list by doubleclicking an alarm icon that is not green (there are no alarms associated with green objects). The Related Alarms list is displayed: You can select multiple alarms in the alarm list by using Ctrl + click or Shift + click. Clicking a column header sorts the list alphabetically. Clicking the column header again sorts the list alphabetically in descending order (from Z to A). Enter text in the filter fields below the columns to display only alarms that contain that text. To list all alarms again, click the Remove all filters button. 3

6 UMP Dashboards Online Help The Related Alarms List ID Field Description An automatically generated unique identification number. Host Name The name of the computer hosting the probe sending the alarm. Note: Occasionally the IP address of the host is displayed in this column instead of the name. You may be able to convert the IP addresses to names by changing the StripHostName setting in the Windows registry. However, this may result in timeouts. To change the StripHostName setting, navigate to the setting as follows and change the value to 1: HKEY_CURRENT_USER > Software > Nimbus Software > NimBUS Manager > Options > StripHostName Source Message Time Received Time Origin The IP address of the computer sending the alarm. Description of the error condition. The last time the alarm was received by the Nimsoft Alarm Server (nas). The time when the alarm was sent from the probe. Time Arrival The time when the alarm was received by the nas. Severity Level of seriousness of the alarm. The severity levels are: Clear = Green Informational = Cyan Warning = Blue 4

7 Custom Dashboards Minor = Yellow Major = Orange Critical = Red Subsystem Subsystem ID Count Domain Robot Probe The part of the monitored computer the alarm was sent from (CPU, disk, memory, and so on). Identifier made up of one or more numbers separated by dots. This identifies which part of the monitored computer the alarm was sent from (CPU, disk, memory, and so on). Number of times the alarm was received from the probe. The name of the domain associated with the probe sending the alarm. Name of the Nimsoft robot hosting the probe sending the alarm. Name of the probe that issued the alarm. Assigned To User alarm is assigned to. Assigned By User who assigned the alarm. Time Assigned Hub nas Origin User Tag 1, User Tag 2 Visible Time the alarm was assigned. The hub controlling the robot hosting the probe that sent the alarm. Name of the NimBUS Alarm Server (nas) storing and managing the alarm. QoS data from probes is tagged with a name to identify the origin of the data. The origin name is set in the controller probe GUI. If the origin name is not set, the hub name is used. User-defined tag to be used to group or locate the source of alarms. The tag is set in the controller probe GUI, accessed via Infrastructure Manager. Whether the alarm is set to Visible or Invisible. = Visible = Invisible To set the alarm to Visible or Invisible, select the alarm and right-click on the Alarm Console table. Choose Set Visible or Set Invisible from the popup menu. Unless the Invisible Alarms permission is set in the ACL, the user does not see alarms that are marked invisible. 5

8 UMP Dashboards Online Help Related Alarms List Popup Menu Right-clicking in the Related Alarms list opens the Related Alarms List popup menu, which allows you acknowledge, assign/unassign and accept the selected alarm(s). Field Accept Assign Description Assigns the selected alarms to yourself. Opens the Assign To dialog, where you can assign the selected alarm to another user. When assigned, columns in the alarm list show who assigned the alarm, whom was the alarm assigned to, and the time the alarm was assigned. A white dot appearing in the lower right corner of the severity icon indicates that the alarm is assigned. Unassign Unassigns selected alarms that were previously assigned. Acknowledge Closes alarms and removes them from the alarm list. The alarm is also deleted from the NimBUS Alarm Server (NAS) database, but a copy is retained in the history database. Show Details Opens a field containing detailed information about the selected alarm in the right part of the window. The information is the same as the information in the columns of the alarm list. Open Notes Settings Opens the Notes dialog, where you can view notes attached to the selected alarm. Opens the Adobe Flash Player Settings dialog, where you can choose settings for Adobe Flash Player. About Adobe Flash Player 10 Opens an Adobe web page with information about Flash Player 10. 6

9 Index A alarms managing in dashboards... 1 C custom dashboards... 1 D dashboards custom... 1 managing alarms in

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