Rational Quality Manager. Quick Start Tutorial

Size: px
Start display at page:

Download "Rational Quality Manager. Quick Start Tutorial"

Transcription

1 Rational Quality Manager Quick Start Tutorial 1

2 Contents 1. Introduction Terminology Project Area Preparation Adding Users and specifying Roles Managing Tool Associations Test Planning Creating the Test Plan Defining Entry Criteria, Exit Criteria and Quality Objectives Creating Tests for Requirements Creating the test environments Adding Requirements Adding Test Cases Running Test Cases Introduction Rational Quality Manager empowers teams to manage the quality lifecycle of a project by defining test cases, sharing information and reporting project metrics. This tutorial is based on version of RQM. This tutorial explains the basic features and helps getting started with Rational Quality Manager. More information can be found in the online library of Jazz.net: If you have comments or questions regarding this document, Jazz or Rational Quality Manager, please contact catedra.ibm.fiupm@gmail.com 2

3 2. Terminology Test Plan: A document detailing a systematic approach to testing a system. Test Case: a set of conditions or variables under which a tester will determine whether an application or software system is working correctly or not. Test Script: a set of instructions that will be performed on the system under test to test that the system functions as expected. Test Environment: a setup of software and hardware on which the testing team is going to perform the testing of the software product. Defect: is a condition in a software product which does not meet a software requirement or enduser expectations. 3

4 3. Project Area Preparation Before starting the project it is advisable to configure the team and project area. All of the following tasks require the user to go to the Application Administration page, which can be done as follows: 1. Click on the Administration icon and then click Manage This Project Area 3.1 Adding Users and specifying Roles When you create a project area you are the administrator and you can add members and specify the roles of each of these members. 1. On the Application Administration page of the web client, click the Overview tab. 2. Add the members that will be related to your project. To add members do the following: a. In the Members pane, click Add. b. In the Contributor Selection window, enter the name of a user to search for, or click Show All. Remember to use the name or last name of the user instead of the user id. c. In the Matching users pane, select a user. d. Click Add. 4

5 3. Specify the roles of each member. To specify a role do the following: a. Find the user in the Members pane; click the Process Roles icon on the Actions column. b. In the Edit Process Roles window, select the desired role(s) in the Available Roles list, click Add -->. c. Click OK. 4. Click Save. 3.2 Managing Tool Associations Rational Products can be interconnected and other tools, such as Rational Requirement Composer and Rational Team Concert can provide services to Rational Quality Manager. This tutorial will show some of these connections. 1. On the Application Administration page of the web client click the Overview tab. 2. Go to the Associations section. Check that the following associations are added: Defects -> Change and Configuration Management (Rational Team Concert) Quality Management Tasks -> Change and Configuration Management (Rational Team Concert) Requirements -> Requirements Management (Rational Requirements Composer) 5

6 3. If they are not added click Add. 4. On the Add Association view choose the Application, choose the right Association (from the ones listed on step 2) and choose your project from the list of artifact containers. Click OK. Repeat for all the missing associations. 5. Click Save. 4. Test Planning 6

7 You can create test plans in order to guide the quality managing work. A test plan in RQM has numerous options; in this tutorial we take an overview of the most commonly used aspects of the test plan. 4.1 Creating the Test Plan 1. In the Project Dashboard view, expand the Planning Menu, click Create Test Plan. 2. In the Test Plan view, you will see the following: An overview section where you can change the attributes of name, action, owner, priority and description of the test plan. Choose your desired values for these attributes. Also you can change the template, leave it as Default Test Plan. A table of contents on the left column where you can see all the sections of the test plan. By clicking Manage Sections you can add, remove, create and edit sections in order to tailor the test plan to your own needs. A section detail section where you will see the working area of each section that you click open from the table of contents. 7

8 3. In each section you can create and link tasks in order to keep track of what you have to do. a. Click on Quality Task: Create b. On the Create Quality Task view fill the attributes (some are already filled with default values), set a due date and click OK. Now you can see the link to the newly created quality task next to the Quality Task label of the section. This quality task is a work item on another Rational tool called Rational Team Concert. 4. Click Save in order to save your project plan and your task associations. 8

9 4.2 Defining Entry Criteria, Exit Criteria and Quality Objectives. On the Test Plan you can define Entry Criteria that lists the objectives that have to be meet in the project before starting with the current test plan. The Exit Criteria that lists the objectives that have to be meet in order to finish the Test Plan successfully. Finally the Quality Objectives list the metrics that the product should reach in order to be considered a quality product. 1. In the Test Plan view click Entry Criteria. 2. Click the Manage Quality Objectives button. 3. On the Manage Quality Objectives view you will see a list of predefined objectives; you can also Add or Remove new objectives by clicking the corresponding buttons to add and to remove. Add the objectives you want for the entry criteria of your current plan. Click Save and close the Manage Quality Objectives view. 4. Click the Add Objectives button. 5. On the Select Quality Objectives window click the objective you want to add and click OK. The objective will be added to the Entry Criteria objectives list. Repeat for all the objectives you want to add to your Entry Criteria. 6. Click Save. 7. Then the objectives can be evaluated by changing its Actual Value and Status. 9

10 8. Repeat Steps 1 to 7 on the Exit Criteria Section and the Quality Objectives Section with the proper objectives for each section. 5. Testing for Requirements Rational Quality Manager can be linked to various tools such as Rational Requirements Composer in order to import or create Requirements that need to be tested. These requirements can be linked to test cases and each test case can have a number of test scripts. 5.1 Creating the test environments On the Test Environments Section you can add the different environments under which the application will be tested. This includes various platforms such as browsers, databases, operating systems and other items. 1. In the Test Plan view click Test Environments. 10

11 2. First add all the platforms that will be covered on the test plan. Combinations of these platforms will then be used to generate test environments. a. On the Platform Coverage Tab click the Edit button. b. You will see a list of all the environment options you can add. By changing the value on the Environment Type dropdown menu you can see change between browsers, operating systems, databases, etc. Choose the platforms you want to support and add them by clicking the Add button. 11

12 c. Click OK. On the Platform Coverage tab you will see a summary of the platforms you choose. d. Click Save. 3. Now create the test environments by combining the selected platforms. a. On the Test Environment Tab click the Generate new tests environments button. b. In Step 1 of the Generate Test Environments view choose the platforms you want to use for your test environments and the coverage, which is how the combination of these platforms will take place. Then click Next. 12

13 c. In Step 2 of the Generate Test Environment view, you can remove some undesired test environment configurations. In order to do this, select the test environments you want to remove and click the Remove button. d. Click Finish. On the Test Environment tab you will see the list of your test environments; here you can further edit them by adding descriptions to each test environments. You can also add more test environments or remove any test environment you don t want to use. e. Click Save. 13

14 5.2 Adding Requirements 1. Expand the Requirements Menu, click Create Requirement. 2. On the Create Requirement View fill the attributes and click Finish. This will create a new Requirement on another Rational Tool called Rational Requirements Composer. You can test all the Requirements you have in your Rational Requirements Composer project. 3. Repeat steps 1 and 2 in order to add all the requirements you want to test. 4. If you expand the Requirements Menu and click View Requirements you will be redirected to your project in the Rational Requirements Composer, where you can further edit, add and remove Requirements. 5.3 Adding Test Cases 1. Go back to your Test Plan. 2. Click Test Cases. 3. Click the Create Test Case button. 14

15 4. On the create Test Case view add a Name and a Description for the Test case. Add a Weight. This weight defines a scale under which the test completion will be assessed, a value of 100 a scale of 0 to 100. Choose the template (for now Default Test Case Template) and click OK. 5. Click Save. 6. Click the ID or the Name of your test case to open the Test Case View. In the Test Case View you will see the following: An overview section where you can change the attributes of name, action, owner, priority, owner and description of the test case. A table of contents on the left column where you can see all the sections of the test case. By clicking Manage Sections you can add, remove, create and edit sections in order to tailor the test plan to your own needs. A section detail section where you will see the working area of each section that you click open from the table of contents. 15

16 7. First, you should link your Test Case to one or more Requirements: a. Click Requirement Links. b. Click the Add new Links Button. c. On the Requirements Links View find the Requirement(s) you want to test using these Test Case and click OK. 8. Now you can add test scripts for the different scenarios of your test case. On Rational Quality Manager you can create both manual test scripts and automated scripts. Since 16

17 project is not linked to an automatic testing tool we will focus on manual test scripts. In order to ask a test script perform the following steps: a. Click Test Scripts. b. Click the Create New Test Script button. c. Add a Name and Descrption for your test script and click OK. d. Click Save. e. Click the ID or the Name of your test script to open the Test Script View. On the Test Script View you will see an Overview Section where you can change the Action, Owner, Test Data and Description of the Test Script. A Summary Section where you can change the Function and Test Phase attributes. A Formal Review Section where you can add reviewers and comments. And finally you can see the Manual Steps Section. f. Click Click to Add Step. For each step on the script the main attributes you can add are a Description and the Expected Results. Each of the sections is a Rich Text editor view, so you can add more information such as attachments, images, comments, etc. Add all the steps of your current test script. g. Click Save. h. Repeat steps b to g in order to add all the desired test scripts. 5.4 Running Test Cases 1. Go back to your Test Plan. 2. Click Test Cases. 17

18 3. Click the checkbox of the test case you want to run. 4. Click the Run Test Case button. 5. On the Run Test Case View you can change some attributes of the test case execution. Choose a test script (from the ones created in step 5.3) and a test environment (from the ones created on step 5.1). Click OK. 6. You will be prompted to the Test Execution View. There you will see a Summary of the Test Script, the Preconditions, and the Script Steps along with the controls to run them. Follow each step by logging the actual results, and clicking the control button that shows the status of each step: if the step is passed, if the step is failed or if the step is inconclusive. Run all the steps and for this example mark at least one as failed. 18

19 9. Click Show Result. You will be redirected to the Test Execution Result view. The first section you will see is the Overview and the Results Detail section, where you will see the summary of the execution, the actual result of the execution, the run time, among other attributes. 10. Click Weight Distribution. In this section you will see the distribution of the percentage of the results, this is used to show that the test case is not completely passed or completely failed (in this case). It is calculated automatically by the tool using the percentage of steps passed, failed and inconclusive, but it can be changed, for example if one step is more important than others its weight on the final result can be incremented. 11. Click Defects. In this section you can link the test case execution to one or more defects. Since this test case was failed, add a defect by clicking the Create New Defect button. 12. On the Create New Defect view fill the attributes (some are already filled with default values), choose your project on the Filed Against attribute, choose a severity and a priority, extend the defect description and click OK. Now you can see the link to the newly created defect on the list of the Defects section. This defect is a work item on another Rational tool called Rational Team Concert which then can be assigned to a developer who will fix the defect. 19

20 13. Click Save. 5.5 Viewing Test Case Execution Records 1. Go back to your Test Plan. 2. Click Test Case Execution Records. You will see the list of executions of test cases. 20

21 3. Click the ID or the Name of the test execution record you want to open. You will see a summary of the execution of the test case. 21

Rational Team Concert. Scrum Project Management Tutorial

Rational Team Concert. Scrum Project Management Tutorial Rational Team Concert Scrum Project Management Tutorial 1 Contents Contents... 2 1. Introduction... 3 2. Terminology... 4 3. Project Area Preparation... 4 3.1 Adding Users and specifying Roles... 5 3.2

More information

Rational Team Concert. Quick Start Tutorial

Rational Team Concert. Quick Start Tutorial Rational Team Concert Quick Start Tutorial 1 Contents 1. Introduction... 3 2. Terminology... 4 3. Project Area Preparation... 5 3.1 Defining Timelines and Iterations... 5 3.2 Creating Team Areas... 8 3.3

More information

Rational DOORS Next Generation. Quick Start Tutorial

Rational DOORS Next Generation. Quick Start Tutorial Rational DOORS Next Generation Quick Start Tutorial 1 Contents 1. Introduction... 2 2. Terminology... 3 3. Project Area Preparation... 3 3.1 Creating the project area... 3 4 Browsing Artifacts and Modules...

More information

SharePoint Wiki Redirect Installation Instruction

SharePoint Wiki Redirect Installation Instruction SharePoint Wiki Redirect Installation Instruction System Requirements: Microsoft Windows SharePoint Services v3 or Microsoft Office SharePoint Server 2007. License management: To upgrade from a trial license,

More information

Online Statements. About this guide. Important information

Online Statements. About this guide. Important information Online Statements About this guide This guide shows you how to: View online statements, including CommBiz Activity Statements (Billing summaries) and online statements for Transaction Accounts, Credit

More information

Appendix A How to create a data-sharing lab

Appendix A How to create a data-sharing lab Appendix A How to create a data-sharing lab Creating a lab involves completing five major steps: creating lists, then graphs, then the page for lab instructions, then adding forms to the lab instructions,

More information

How to configure your Acrobat Signature Appearance

How to configure your Acrobat Signature Appearance How to configure your Acrobat Signature Appearance An Acrobat Signature Appearance for use within SpeediSign is created within Adobe Acrobat Professional. This signature appearance is then called within

More information

Transitioning from TurningPoint 5 to TurningPoint Cloud - LMS 1

Transitioning from TurningPoint 5 to TurningPoint Cloud - LMS 1 Transitioning from TurningPoint 5 to TurningPoint Cloud - LMS 1 A Turning Account is a unique identifier that is used to tie together all software accounts and response devices. A Turning Account is required

More information

UF Health SharePoint 2010 Document Libraries

UF Health SharePoint 2010 Document Libraries UF Health SharePoint 2010 Document Libraries Email: training@health.ufl.edu Web Page: http://training.health.ufl.edu Last Updated 2/7/2014 SharePoint 2010 Document Libraries 1.5 Hours 1.0 Shared Network

More information

Electronic Signature Capture

Electronic Signature Capture Electronic Signature Capture Contents Configuration Store... 1 Configuration Work Station... 2 Configuration Customized Workflow... 8 Customizing the Fill Regular Rx Workflow... 9 Capturing Electronic

More information

account multiple solutions

account multiple solutions Quick Start Guide 1 Our easy to use guide will get you up and running in no time! The guide will assist you with: Generating your Sage Pay login Navigation Creating contacts Creating system users Setting

More information

This tutorial provides detailed instructions to help you download and configure Internet Explorer 6.0 for use with Web Commerce application.

This tutorial provides detailed instructions to help you download and configure Internet Explorer 6.0 for use with Web Commerce application. IE 6.0 Download and Set-up To use the Web Commerce e-commerce service, you need to: Gain access to the Internet Install Microsoft Internet Explorer 6.0 Configure Temporary Internet files in Internet Explorer.

More information

Fairfield University Using Xythos for File Sharing

Fairfield University Using Xythos for File Sharing Fairfield University Using Xythos for File Sharing Version 7.0 Table of Contents I: Manage your Department Folder...2 Your Department Folder... 2 II: Sharing Folders and Files Inside of Fairfield U...3

More information

16.4.3 Lab: Data Backup and Recovery in Windows XP

16.4.3 Lab: Data Backup and Recovery in Windows XP 16.4.3 Lab: Data Backup and Recovery in Windows XP Introduction Print and complete this lab. In this lab, you will back up data. You will also perform a recovery of the data. Recommended Equipment The

More information

Shasta College SharePoint Tutorial. Create an HTML Form

Shasta College SharePoint Tutorial. Create an HTML Form Create an HTML Form SharePoint HTML forms are based on Lists. Lists are like mini-databases inside of SharePoint that define the form s fields and stores the data submitted from the form. Before you can

More information

HDAccess Administrators User Manual. Help Desk Authority 9.0

HDAccess Administrators User Manual. Help Desk Authority 9.0 HDAccess Administrators User Manual Help Desk Authority 9.0 2011ScriptLogic Corporation ALL RIGHTS RESERVED. ScriptLogic, the ScriptLogic logo and Point,Click,Done! are trademarks and registered trademarks

More information

Outlook Profile Setup Guide Exchange 2010 Quick Start and Detailed Instructions

Outlook Profile Setup Guide Exchange 2010 Quick Start and Detailed Instructions HOSTING Administrator Control Panel / Quick Reference Guide Page 1 of 9 Outlook Profile Setup Guide Exchange 2010 Quick Start and Detailed Instructions Exchange 2010 Outlook Profile Setup Page 2 of 9 Exchange

More information

Chapter 15: Forms. User Guide. 1 P a g e

Chapter 15: Forms. User Guide. 1 P a g e User Guide Chapter 15 Forms Engine 1 P a g e Table of Contents Introduction... 3 Form Building Basics... 4 1) About Form Templates... 4 2) About Form Instances... 4 Key Information... 4 Accessing the Form

More information

EFORMS MANUAL FOR SHAREPOINT ONLINE

EFORMS MANUAL FOR SHAREPOINT ONLINE EFORMS MANUAL FOR SHAREPOINT ONLINE www.norbrik.com TABLE OF CONTENTS Preface... 2 eforms for SharePoint... 2 Installation and configuration... 2 Pre-Requisites... 2 Installation... 2 Assign License...

More information

DEPLOYING A VISUAL BASIC.NET APPLICATION

DEPLOYING A VISUAL BASIC.NET APPLICATION C6109_AppendixD_CTP.qxd 18/7/06 02:34 PM Page 1 A P P E N D I X D D DEPLOYING A VISUAL BASIC.NET APPLICATION After completing this appendix, you will be able to: Understand how Visual Studio performs deployment

More information

CHARTER BUSINESS custom hosting faqs 2010 INTERNET. Q. How do I access my email? Q. How do I change or reset a password for an email account?

CHARTER BUSINESS custom hosting faqs 2010 INTERNET. Q. How do I access my email? Q. How do I change or reset a password for an email account? Contents Page Q. How do I access my email? Q. How do I change or reset a password for an email account? Q. How do I forward or redirect my messages to a different email address? Q. How do I set up an auto-reply

More information

How to install and use the File Sharing Outlook Plugin

How to install and use the File Sharing Outlook Plugin How to install and use the File Sharing Outlook Plugin Thank you for purchasing Green House Data File Sharing. This guide will show you how to install and configure the Outlook Plugin on your desktop.

More information

Implementing Mission Control in Microsoft Outlook 2010

Implementing Mission Control in Microsoft Outlook 2010 Implementing Mission Control in Microsoft Outlook 2010 How to Setup the Calendar of Occasions, Not Doing Now List, Never Doing Now List, Agendas and the Vivid Display In Outlook 2010 Handout Version 3

More information

10.3.1.6 Lab - Data Backup and Recovery in Windows XP

10.3.1.6 Lab - Data Backup and Recovery in Windows XP 5.0 10.3.1.6 Lab - Data Backup and Recovery in Windows XP Introduction Print and complete this lab. In this lab, you will back up data. You will also perform a recovery of the data. Recommended Equipment

More information

5.6.2 Optional Lab: Restore Points in Windows Vista

5.6.2 Optional Lab: Restore Points in Windows Vista 5.6.2 Optional Lab: Restore Points in Windows Vista Introduction Print and complete this lab. In this lab, you will create a restore point and return your computer back to that point in time. Recommended

More information

WebSphere Business Monitor V6.2 KPI history and prediction lab

WebSphere Business Monitor V6.2 KPI history and prediction lab Copyright IBM Corporation 2009 All rights reserved IBM WEBSPHERE BUSINESS MONITOR 6.2 LAB EXERCISE WebSphere Business Monitor V6.2 KPI history and prediction lab What this exercise is about... 1 Lab requirements...

More information

Email Basics. a. Click the arrow to the right of the Options button, and then click Bcc.

Email Basics. a. Click the arrow to the right of the Options button, and then click Bcc. Email Basics Add CC or BCC You can display the Bcc box in all new messages that you compose. In a new message, do one of the following: 1. If Microsoft Word is your e-mail editor a. Click the arrow to

More information

Database Forms and Reports Tutorial

Database Forms and Reports Tutorial Database Forms and Reports Tutorial Contents Introduction... 1 What you will learn in this tutorial... 2 Lesson 1: Create First Form Using Wizard... 3 Lesson 2: Design the Second Form... 9 Add Components

More information

Terminal Four. Content Management System. Moderator Access

Terminal Four. Content Management System. Moderator Access Terminal Four Content Management System Moderator Access Terminal Four is a content management system that will easily allow users to manage their college web pages at anytime, anywhere. The system is

More information

Cox Business Premium Online Backup USER'S GUIDE. Cox Business VERSION 1.0

Cox Business Premium Online Backup USER'S GUIDE. Cox Business VERSION 1.0 Cox Business Premium Online Backup USER'S GUIDE Cox Business VERSION 1.0 Table of Contents ABOUT THIS GUIDE... 4 DOWNLOADING COX BUSINESS PREMIUM ONLINE BACKUP... 5 INSTALLING COX BUSINESS PREMIUM ONLINE

More information

Instructions for Configuring a SAS Metadata Server for Use with JMP Clinical

Instructions for Configuring a SAS Metadata Server for Use with JMP Clinical Instructions for Configuring a SAS Metadata Server for Use with JMP Clinical These instructions describe the process for configuring a SAS Metadata server to work with JMP Clinical. Before You Configure

More information

Microsoft Access Rollup Procedure for Microsoft Office 2007. 2. Click on Blank Database and name it something appropriate.

Microsoft Access Rollup Procedure for Microsoft Office 2007. 2. Click on Blank Database and name it something appropriate. Microsoft Access Rollup Procedure for Microsoft Office 2007 Note: You will need tax form information in an existing Excel spreadsheet prior to beginning this tutorial. 1. Start Microsoft access 2007. 2.

More information

Installation & Configuration Guide Professional Edition

Installation & Configuration Guide Professional Edition Installation & Configuration Guide Professional Edition Version 2.3 Updated January 2014 Table of Contents Getting Started... 3 Introduction... 3 Requirements... 3 Support... 4 Recommended Browsers...

More information

Technical Support Set-up Procedure

Technical Support Set-up Procedure Technical Support Set-up Procedure How to Setup the Amazon S3 Application on the DSN-320 Amazon S3 (Simple Storage Service) is an online storage web service offered by AWS (Amazon Web Services), and it

More information

EMAIL CAMPAIGNS...5 LIST BUILDER FORMS...

EMAIL CAMPAIGNS...5 LIST BUILDER FORMS... Basic User Guide Table of Contents INTRODUCTION...1 CAMPAIGNER FEATURES...1 WHO SHOULD READ THIS GUIDE?...1 GETTING STARTED...2 LOGGING IN TO CAMPAIGNER...2 DASHBOARD...3 Modify Your Dashboard...4 EMAIL

More information

Building A Very Simple Web Site

Building A Very Simple Web Site Sitecore CMS 6.2 Building A Very Simple Web Site Rev 100601 Sitecore CMS 6. 2 Building A Very Simple Web Site A Self-Study Guide for Developers Table of Contents Chapter 1 Introduction... 3 Chapter 2 Building

More information

Velocity Web Services Client 1.0 Installation Guide and Release Notes

Velocity Web Services Client 1.0 Installation Guide and Release Notes Velocity Web Services Client 1.0 Installation Guide and Release Notes Copyright 2014-2015, Identiv. Last updated June 24, 2015. Overview This document provides the only information about version 1.0 of

More information

Baylor Secure Messaging. For Non-Baylor Users

Baylor Secure Messaging. For Non-Baylor Users Baylor Secure Messaging For Non-Baylor Users TABLE OF CONTENTS SECTION ONE: GETTING STARTED...4 Receiving a Secure Message for the First Time...4 Password Configuration...5 Logging into Baylor Secure Messaging...7

More information

Configure the idrac Remote Access Console

Configure the idrac Remote Access Console Configure the idrac Remote Access Console If your ExtraHop system is deployed in a data center or other remote environment, you might need to remotely access the console and its power-management features.

More information

What is new or different in AppScan Enterprise v9.0.2 if you re upgrading from v9.0.1.1

What is new or different in AppScan Enterprise v9.0.2 if you re upgrading from v9.0.1.1 What is new or different in AppScan Enterprise v9.0.2 if you re upgrading from v9.0.1.1 Larissa Berger Miriam Fitzgerald April 24, 2015 Abstract: This white paper guides customers through the new features

More information

This document details the following four steps in setting up a Web Server (aka Internet Information Services -IIS) on Windows XP:

This document details the following four steps in setting up a Web Server (aka Internet Information Services -IIS) on Windows XP: Wazza s QuickStart: Setting up a Web Server (IIS) Windows XP This document details the following four steps in setting up a Web Server (aka Internet Information Services -IIS) on Windows XP: Configuring

More information

1.5 MONITOR. Schools Accountancy Team INTRODUCTION

1.5 MONITOR. Schools Accountancy Team INTRODUCTION 1.5 MONITOR Schools Accountancy Team INTRODUCTION The Monitor software allows an extract showing the current financial position taken from FMS at any time that the user requires. This extract can be saved

More information

End User Guide. Version 2.8.0

End User Guide. Version 2.8.0 End User Guide Version 8.0 Table of Contents About this Guide... 5 Using this Manual... 5 Audience... 5 RedCarpet Overview... 6 What is RedCarpet?... 6 Who Uses RedCarpet?... 6 How Do I Get Started?...

More information

Installation Guide and Machine Setup

Installation Guide and Machine Setup Installation Guide and Machine Setup Page 1 Browser Configurations Installation Guide and Machine Setup The first requirement for using CURA is to ensure that your browser is set up accurately. 1. Once

More information

Sage Accountants Business Cloud Triggered Email Guide

Sage Accountants Business Cloud Triggered Email Guide Sage Accountants Business Cloud Triggered Email Guide VERSION 1.0 September 2013 Contents Triggered campaigns 3 Setting a campaign as triggered 3 Creating the contact data fields 5 Creating triggers 6

More information

LP 2844 Thermal Printer

LP 2844 Thermal Printer Quick Installation Guide FedEx Ship Manager Software FedEx Ship Manager at fedex.com LP 2844 Thermal Printer Step 1: Confirm Printer Kit Contents Your printer kit contains: 1. Thermal Printer 4. Serial

More information

ENABLE LOGON/LOGOFF AUDITING

ENABLE LOGON/LOGOFF AUDITING Lepide Software LepideAuditor Suite ENABLE LOGON/LOGOFF AUDITING This document explains the steps required to enable the auditing of logon and logoff events for a domain. Table of Contents 1. Introduction...

More information

Roth IRA Conversion Evaluator

Roth IRA Conversion Evaluator Roth IRA Conversion Evaluator Quick Start Guide 2009, WoltersKluwer. All Rights Reserved. Page 1 of 36 Table of Contents Roth IRA Conversion Evaluator Quick Start Guide Getting Started... 3 About the Roth

More information

Versions Addressed: Microsoft Office Outlook 2010/2013. Document Updated: 2014. Copyright 2014 Smarsh, Inc. All right reserved

Versions Addressed: Microsoft Office Outlook 2010/2013. Document Updated: 2014. Copyright 2014 Smarsh, Inc. All right reserved Versions Addressed: Microsoft Office Outlook 2010/2013 Document Updated: 2014 Copyright 2014 Smarsh, Inc. All right reserved Table of Contents Getting Started 3 Add Your New Account 3 Account Setup 5 Basic

More information

Adding Outlook to a Blackberry, Downloading, Installing and Configuring Blackberry Desktop Manager

Adding Outlook to a Blackberry, Downloading, Installing and Configuring Blackberry Desktop Manager Adding Outlook to a Blackberry, Downloading, Installing and Configuring Blackberry Desktop Manager The following instructions work for the District provided Blackberrys from Sprint, but I think it should

More information

Document Creation Automation Using SharePoint Designer Workflows

Document Creation Automation Using SharePoint Designer Workflows In this document we are going to investigate the capabilities of SharePoint Designer workflows to automate document creation; that is, the automated creation of documents based on templates that will have

More information

Configuring Thunderbird for Flinders Mail at home.

Configuring Thunderbird for Flinders Mail at home. Configuring Thunderbird for Flinders Mail at home. Downloading Thunderbird can be downloaded from the Mozilla web site located at http://www.mozilla.org/download.html This web site also contains links

More information

Cascade Server CMS Quick Start Guide

Cascade Server CMS Quick Start Guide Cascade Server CMS Quick Start Guide 1. How to log in 2. How to open page 3. How to edit a page 4. How to create a new page 5. How to publish a page 6. How to change settings to view publish status page

More information

How to Configure Auto Attendants

How to Configure Auto Attendants How to Configure Auto Attendants An Auto Attendant is an automated attendant or receptionist that answers the main company phone number; and provides a personalized greeting and menu options to callers.

More information

Working with Templates. Schoolwires Centricity2

Working with Templates. Schoolwires Centricity2 Working with Templates Schoolwires Centricity2 Trademark Notice Schoolwires, the Schoolwires logos, and the unique trade dress of Schoolwires are the trademarks, service marks, trade dress and logos of

More information

Scanning Documents into OneSite The Preiss Company

Scanning Documents into OneSite The Preiss Company Scanning Documents into OneSite The Preiss Company Scanning Single Documents (i.e. lease only) For a tutorial on scanning multiple documents at once (i.e. lease & application) skip to the section titled

More information

12.4.1 Optional Lab: Schedule Task Using GUI and at Command in Windows 7

12.4.1 Optional Lab: Schedule Task Using GUI and at Command in Windows 7 12.4.1 Optional Lab: Schedule Task Using GUI and at Command in Windows 7 Introduction Print and complete this lab. In this lab, you will schedule a task using the Windows 7 GUI and schedule a task in a

More information

Egnyte Single Sign-On (SSO) Configuration for Active Directory Federation Services (ADFS)

Egnyte Single Sign-On (SSO) Configuration for Active Directory Federation Services (ADFS) w w w. e g n y t e. c o m Egnyte Single Sign-On (SSO) Configuration for Active Directory Federation Services (ADFS) To set up ADFS so that your employees can access Egnyte using their ADFS credentials,

More information

Migrating and Maintaining FrontPage 2003 Web Sites

Migrating and Maintaining FrontPage 2003 Web Sites Migrating and Maintaining FrontPage 2003 Web Sites Background Microsoft FrontPage has been the primary web site management technology used at the Yosemite Community College District since 1998, and will

More information

Jumble for Microsoft Outlook

Jumble for Microsoft Outlook Jumble for Microsoft Outlook Jumble is a zero knowledge, end- to- end email encryption solution that integrates with existing email platforms. Jumble integrates at the email client level and removes the

More information

REMOTE DESKTOP SETUP INSTRUCTIONS

REMOTE DESKTOP SETUP INSTRUCTIONS REMOTE DESKTOP SETUP INSTRUCTIONS 1. Setting up your work desktop to allow Remote Desktop connectivity Windows does not have this feature enabled by default, so we will go through the steps on how to enable

More information

Dynamic DNS How-To Guide

Dynamic DNS How-To Guide Configuration Guide Dynamic DNS How-To Guide Overview This guide will show you how to set up a Dynamic DNS host name under the D-Link DDNS service with your D-Link ShareCenter TM. Dynamic DNS is a protocol

More information

Trend Micro PC-cillin Internet Security 2006

Trend Micro PC-cillin Internet Security 2006 Trend Micro PC-cillin Internet Security 2006 I. How to modify Trend Micro PC-cillin Internet Security 2006 to prompt you for applications attempting to access your network and the internet. 1) Right-click

More information

How To Configure CU*BASE Encryption

How To Configure CU*BASE Encryption How To Configure CU*BASE Encryption Configuring encryption on an existing CU*BASE installation INTRODUCTION This booklet was created to assist CU*Answers clients with the configuration of encrypted CU*BASE

More information

NextGen Setup Guide First-time Workstation Setup & Logging In

NextGen Setup Guide First-time Workstation Setup & Logging In This guide will help you get setup on NextGen for the first time you log onto a City or SBC computer. It will also help if you are a first-time user and need to create your password. I. Setting up Desktop

More information

Working with Office Applications and ProjectWise

Working with Office Applications and ProjectWise Working with Office Applications and ProjectWise The main Microsoft Office Applications (Word, Excel, PowerPoint and Outlook) are all integrated with ProjectWise. These applications are aware that ProjectWise

More information

PaperStream Connect. Setup Guide. Version 1.0.0.0. Copyright Fujitsu

PaperStream Connect. Setup Guide. Version 1.0.0.0. Copyright Fujitsu PaperStream Connect Setup Guide Version 1.0.0.0 Copyright Fujitsu 2014 Contents Introduction to PaperStream Connect... 2 Setting up PaperStream Capture to Release to Cloud Services... 3 Selecting a Cloud

More information

IBM Business Monitor V8.0 Global monitoring context lab

IBM Business Monitor V8.0 Global monitoring context lab Copyright IBM Corporation 2012 All rights reserved IBM BUSINESS MONITOR 8.0 LAB EXERCISE IBM Business Monitor V8.0 lab What this exercise is about... 2 Lab requirements... 2 What you should be able to

More information

Exchange 2010. Outlook Profile/POP/IMAP/SMTP Setup Guide

Exchange 2010. Outlook Profile/POP/IMAP/SMTP Setup Guide Exchange 2010 Outlook Profile/POP/IMAP/SMTP Setup Guide September, 2013 Exchange 2010 Outlook Profile/POP/IMAP/SMTP Setup Guide i Contents Exchange 2010 Outlook Profile Configuration... 1 Outlook Profile

More information

To successfully initialize Microsoft Outlook (Outlook) the first time, email settings need to be verified.

To successfully initialize Microsoft Outlook (Outlook) the first time, email settings need to be verified. TO: UAN CLIENTS FROM: UAN STAFF DATE: OCTOBER 8, 2008 SUBJECT: Steps for Initial Setup of Microsoft Outlook To successfully initialize Microsoft Outlook (Outlook) the first time, email settings need to

More information

RE:Open for SQL Anywhere. Installation Guide. RE:Open for SQL Anywhere Installation Guide 1

RE:Open for SQL Anywhere. Installation Guide. RE:Open for SQL Anywhere Installation Guide 1 RE:Open for SQL Anywhere Installation Guide RE:Open for SQL Anywhere Installation Guide 1 Pre-Installation Considerations Close all other Windows applications before running the installation. Your Raiser

More information

Overview... 2 How to Add New Documents... 3 Adding a Note / SMS or Phone Message... 3 Adding a New Letter... 4. How to Create Letter Templates...

Overview... 2 How to Add New Documents... 3 Adding a Note / SMS or Phone Message... 3 Adding a New Letter... 4. How to Create Letter Templates... THE DOCUMENT MANAGER Chapter 14 THE DOCUMENT MANAGER CONTENTS Overview... 2 How to Add New Documents... 3 Adding a Note / SMS or Phone Message... 3 Adding a New Letter... 4 How to Create Letter Templates...

More information

Customer Relationship Management Software

Customer Relationship Management Software Customer Relationship Management Software Second CRM Mobile Web App Guide Version 1.2 Table of Contents SECOND CRM MOBILE OVERVIEW... 3 USER LOGIN... 3 LOGIN & NAVIGATION... 5 DASHBOARD... 5 VIEW... 6

More information

Outlook 2010 Setup Guide (POP3)

Outlook 2010 Setup Guide (POP3) Versions Addressed: Microsoft Office Outlook 2010 Document Updated: 8/31/2012 Copyright 2012 Smarsh, Inc. All rights Purpose: This document will assist the end user in configuring Outlook 2010 to access

More information

Drip Marketing Campaign Manual

Drip Marketing Campaign Manual Drip Marketing Campaign Manual Released May 2006 Manual for Drip Marketing Campaign: Getting Started 1. Log into www.graphicaldata.com. 2. Hold cursor over the Tools tab. 3. Click on Drip Marketing Campaign.

More information

Set Up E-mail Setup with Microsoft Outlook 2007 using POP3

Set Up E-mail Setup with Microsoft Outlook 2007 using POP3 Page 1 of 14 Help Center Set Up E-mail Setup with Microsoft Outlook 2007 using POP3 Learn how to configure Outlook 2007 for use with your 1&1 e-mail account using POP3. Before you begin, you will need

More information

Quick Start Configuration Guide Salesforce.com Integration

Quick Start Configuration Guide Salesforce.com Integration Quick Start Configuration Guide Salesforce.com Integration Introduction The basic integration of WorldSmart and Salesforce.com offers the following features: WorldSmart tabs in Salesforce dashboard. Click

More information

Shipment Label Header Guide

Shipment Label Header Guide Shipment Label Header Guide This guide will walk you through the 3 main phases of setting up a shipment label header within World Ship 2013. This guide was made using standard Windows Microsoft Office

More information

IT Service Desk Manual Ver. 2.0. Document Prepared By: IT Department. Page 1 of 12

IT Service Desk Manual Ver. 2.0. Document Prepared By: IT Department. Page 1 of 12 Document Prepared By: Page 1 of 12 INDEX 1. Introduction. 3 2. Home Page..... 4 2.1 My Request Summary..... 4 2.2 Announcement....... 5 2.3 Submit your Request...... 5 2.4 Report a Problem...... 6 2.5

More information

Setting Up a New Project

Setting Up a New Project Setting Up a New Project Contents About this tutorial... 3 Step 1. Create a new project... 3 Step 2. Select project settings... 4 Step 3. Save your project... 11 Step 4. Create a project template... 12

More information

Introduction to the Document Vault

Introduction to the Document Vault Introduction to the Document Vault Table of Contents Introduction to the Document Vault... 3 Key Documents to Maintain in your Document Vault... 3 Document Vault Navigation... 4 Uploading a New Document...

More information

SharePoint List Filter Favorites Installation Instruction

SharePoint List Filter Favorites Installation Instruction SharePoint List Filter Favorites Installation Instruction System Requirements Microsoft Windows SharePoint Services v3 or Microsoft Office SharePoint Server 2007. License Management Click link in Organize

More information

T Analyst User Guide 1

T Analyst User Guide 1 T Analyst User Guide 1 Contents Contents...2 Getting Started...3 Navigation...4 Logging Out of T Analyst...4 View bills...4 Bill columns and definitions...4 Viewing a PDF bill...5 Comparing bills...5 Requesting

More information

OMNI Security Using OMNI Security Role Lookup

OMNI Security Using OMNI Security Role Lookup OMNI Security Using OMNI Security Role Lookup Overview: Understanding the OMNI Security Role Lookup Process This OBIEE report allows you to search for OMNI security roles by department, employee ID, employee

More information

Crystal Print Control Installation Instructions for PCs running Microsoft Windows XP and using the Internet Explorer browser

Crystal Print Control Installation Instructions for PCs running Microsoft Windows XP and using the Internet Explorer browser Crystal Print Control Installation Instructions for PCs running Microsoft Windows XP and using the Internet Explorer browser Important Notice: You must have administrative rights to your PC to perform

More information

Using ELMS with TurningPoint Cloud

Using ELMS with TurningPoint Cloud Using ELMS with TurningPoint Cloud The ELMS (Canvas) integration enables TurningPoint Cloud users to leverage response devices in class to easily collect student achievement data. Very simply one can load

More information

2. Installation Instructions - Windows (Download)

2. Installation Instructions - Windows (Download) Planning Your Installation Gridgen Zip File Extraction 2. Installation Instructions - Windows (Download) First time installation of Gridgen is fairly simple. It mainly involves downloading a complete version

More information

LinkPoint Connect for Salesforce Email Tutorial Lotus Notes Edition

LinkPoint Connect for Salesforce Email Tutorial Lotus Notes Edition LinkPoint Connect for Salesforce Email Tutorial Lotus Notes Edition Lotus Notes Overview 1. How to record an outbound Email from Lotus Notes into Salesforce. 2. How to record an inbound Email from Lotus

More information

Email Instructions. Outlook (Windows) Mail (Mac) Webmail Windows Live Mail iphone 4, 4S, 5, 5c, 5s Samsung Galaxy S4 BlackBerry

Email Instructions. Outlook (Windows) Mail (Mac) Webmail Windows Live Mail iphone 4, 4S, 5, 5c, 5s Samsung Galaxy S4 BlackBerry Email Instructions Outlook (Windows) Mail (Mac) Webmail Windows Live Mail iphone 4, 4S, 5, 5c, 5s Samsung Galaxy S4 BlackBerry ii Table of Contents Table of Contents 1 Mail Account Settings 1 Account Set

More information

Delegated Administration Quick Start

Delegated Administration Quick Start Delegated Administration Quick Start Topic 50200 Delegated Administration Quick Start Updated 22-Oct-2013 Applies to: Web Filter, Web Security, Web Security Gateway, and Web Security Gateway Anywhere,

More information

Advanced Outlook Tutorials

Advanced Outlook Tutorials Advanced Outlook Tutorials Filtering: Create a filter to send email directly to a specific folder from a certain sender: 1. Right click on the sender s email. 2. Choose Rules. 3. Click on Create Rule.

More information

Egnyte Single Sign-On (SSO) Installation for Okta

Egnyte Single Sign-On (SSO) Installation for Okta w w w. e g n y t e. c o m Egnyte Single Sign-On (SSO) Installation for Okta To set up Egnyte so employees can log in using SSO, follow the steps below to configure Okta and Egnyte to work with each other.

More information

CRM Migration Manager 3.1.1 for Microsoft Dynamics CRM. User Guide

CRM Migration Manager 3.1.1 for Microsoft Dynamics CRM. User Guide CRM Migration Manager 3.1.1 for Microsoft Dynamics CRM User Guide Revision D Issued July 2014 Table of Contents About CRM Migration Manager... 4 System Requirements... 5 Operating Systems... 5 Dynamics

More information

Set Up Account. To set up Express Email Marketing:

Set Up Account. To set up Express Email Marketing: Express Email Marketing TM Express Email Marketing TM is an online service that helps you connect with your customers, members and contacts through permission-based email marketing. Express Email Marketing

More information

The Process Guidelines should be used in conjunction with the standard OUM process guidelines when using Testing and Quality Management Tools.

The Process Guidelines should be used in conjunction with the standard OUM process guidelines when using Testing and Quality Management Tools. OUM 6.3 Testing and Quality Management Tools Supplemental Guide Method Navigation Current Page Navigation TESTING AND QUALITY MANAGEMENT TOOLS SUPPLEMENTAL GUIDE This document contains OUM supplemental

More information

SENDING EMAILS & MESSAGES TO GROUPS

SENDING EMAILS & MESSAGES TO GROUPS SENDING EMAILS & MESSAGES TO GROUPS Table of Contents What is the Difference between Emails and Selltis Messaging?... 3 Configuring your Email Settings... 4 Sending Emails to Groups Option A: Tasks...

More information

Creating a Digital Signature in Adobe Acrobat Created on 1/11/2013 2:48:00 PM

Creating a Digital Signature in Adobe Acrobat Created on 1/11/2013 2:48:00 PM Creating a Digital Signature in Adobe Acrobat Created on 1/11/2013 2:48:00 PM Table of Contents Creating a Digital Signature in Adobe Acrobat... 1 Page ii Creating a Digital Signature in Adobe Acrobat

More information

Bonita Open Solution. Introduction Tutorial. Version 5.7. Application Development User Guidance Profile: Application Developer

Bonita Open Solution. Introduction Tutorial. Version 5.7. Application Development User Guidance Profile: Application Developer Bonita Open Solution Version 5.7 Introduction Tutorial Application Development User Guidance Profile: Application Developer Contents Introduction...5 Part 1. Tutorial Process Overview...6 Part 2. Begin

More information

Using SQL Reporting Services with Amicus

Using SQL Reporting Services with Amicus Using SQL Reporting Services with Amicus Applies to: Amicus Attorney Premium Edition 2011 SP1 Amicus Premium Billing 2011 Contents About SQL Server Reporting Services...2 What you need 2 Setting up SQL

More information

STX Beacon User Guide. Credit Card Processing First Na8onwide Payments Mobile Devices Mac & Windows OS

STX Beacon User Guide. Credit Card Processing First Na8onwide Payments Mobile Devices Mac & Windows OS STX Beacon User Guide Credit Card Processing First Na8onwide Payments Mobile Devices Mac & Windows OS Table of Contents 3 Credit Card Processing: Select Merchant Gateway 5 Processing a Credit Card via

More information