BUSINESS MONITORING SYSTEM for BANKS

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1 BUSINESS MONITORING SYSTEM for BANKS

2 BUSINESS MONITORING SYSTEM BUSINESS MONITORING SYSTEM SOVA is unique software for monitoring and managing key business activities in large organization. Single point for collection, monitoring and processing incoming data to analyse key performance indicators and make decision. As a result, implementation of the system provides customer with an effective tool for intellectual business management. SYSTEM CAPABILITIES: REMOTE SITES ON-LINE MONITORING, DATA COLLECTIONS AND MANAGEMENT MULTILEVEL DATA MONITORING (COUNTRY, REGIONS, CITYS) SEARCH BY REGISTERED EVENTS, MANAGEMENT REPORTS GENERATION COMPARTIBLE TO ANY EXISTED CCTV AND SECURITY SYSTEMS WORLDWIDE ACCESS FROM ANY DEVICE

3 ENTRANCE/EXIT SOVA Count People: Customers flow counting (in /out). DEPOSITORY BANK SOLUTION MONITORING AREAS CASH DESK SERVICE AREA SOVA Queue: Queue size control (number of clients, waiting and service time). SOVA Like: Customers feedback. SERVICE AREA ENTRANCE/EXIT CASH DESK SOVA POS Control: Financial transactions / improper acts control. SOVA Queue: Queue size control (number of clients, waiting and service time). DEPOSITORY SOVA Security System: Module for integration with existed security systems. PARKING SOVA Auto: Lisence plates recognition - traffic flow control and management.

4 SYSTEM INTERFACE INTERACTIVE MAP OF OBJECTS CARD OF OBJECT SEARCH REPORTS CHARTS

5 INTERACTIVE MAP OF OBJECTS All bank brunches are displayed on the map by pictograms. Pop-up windows provide general information about the branches.

6 INFO CARD /FUNCTIONALITY/ General data: bank office location, contact details, management information, photos. Recent events list. Cameras and monitoring areas map /parking, entrance/exit, service area, cash desks, depository/.

7 INFO CARD /PARKING/ In/out coming autos licence plate recognition, car number calculation. Possibility of person/license plate association. VIP automatic gate control establishment. Possibility to follow events by video and photo.

8 INFO CARD /ENTRANCE-EXIT/ In/out coming people calculation. Possibility to follow events by video and photo.

9 INFO CARD /SERVICE AREA/ Queue monitoring: number of waiting clients and their waiting time. All events are accompanied by video and photos.

10 INFO CARD /SERVICE AREA/ Bank manager monitoring: number of clients served, service time, proper behavior.

11 INFO CARD /CASH REGISTER AREA/ Number of people in queue monitoring. All events are documented by video and photos.

12 INFO CARD /CASH REGISTER AREA/ Cash desk operator monitoring. Improper acts control.

13 INFO CARD /SERVICE AREA/ There is a possibility to get customer satisfaction feedback in service area. Client could choose one of the proposed options (LIKE, DISLIKE, NEUTRAL) or leave a voice message.

14 INFO CARD /DEPOSITORY/ Alarm event is recognized in depository with the help of protective sensor. Event is documented by video and photo.

15 SEARCH System provides possibility of search by registered event to display corresponding data and video.

16 REPORTS System generates management reports for selected time period. Reports could be exported and saved in.xls file.

17 CHARTS Example of reports visualization (table data) in the form of charts.

18 SOFTWARE ALL SOFTWARE COULD BE PLACED AT THE SINGLE SERVER

19 MOBILE CLIENTS ONLINE MONITORING INTERACTIVE MAP OF OBJECTS GLOBAL ACCESS FROM ANY DEVICE ALARM EVENTS INSTANT WARNING FAST SEARCH BY EVENTS FRIENDLY USER INTERFACE EASY REPORTS GENERATION

20

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