M. Robin DiMatteo, Ph. D. Distinguished Professor, Department of Psychology University of California. Riverside, CA 92521

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1 M. Robin DiMatteo, Ph. D. Distinguished Professor, Department of Psychology University of California. Riverside, CA Dr. M. Robin DiMatteo speaks and consults on the topic of health care delivery. Her goal is to assist medical systems to improve communication and treatment adherence, toward the goals of improving healthcare outcomes and reducing healthcare costs. For the past 30 years, Dr. DiMatteo has been a recognized expert on communication in medical settings. She studies how information is gathered and conveyed between providers and patient, and within medical teams, and how trust and commitment to treatment adherence can be built and maintained over the course of management of long term chronic disease regimens. She has developed a method of improving patient adherence that focuses on patients beliefs, behavioral constraints, depression, social support, illness severity, and provider-patient communication. She also examines the role of patients socio-economic vulnerabilities and health literacy in their adherence, and has developed and validated training programs for providers and patients to reduce communication gaps and to improve adherence. Dr. DiMatteo has published 8 books, 99 technical empirical journal articles, and 53 literature review book chapters, primarily on the topics of treatment adherence and medical communication, including studies of health literacy and the care of vulnerable populations. She has served the U.S. Preventive Services Task Force as a reviewer of the national guidelines for medical patient education, as a reviewer of medication counseling behavior guidelines for the United States Pharmacopeial Convention, and as a member of the National Advisory Committee for the American Academy of Physician Assistants. She is a reviewer of research journal articles for such outlets as the Journal of General Internal Medicine, Pediatrics, Preventive Medicine, Medical Care, The Archives of Family Medicine, Health Psychology, Psychological Bulletin, JAMA, and the Lancet. In the past five years, Dr. DiMatteo has delivered invited lectures and trained health care teams on improving treatment adherence and enhancing provider-patient communication at over 60 major medical centers. These include Harvard University, the Mayo Clinic, and the Cleveland Clinic, and she has worked with many group practices, Accountable Care Organizations, Employers Health Coalitions and nationally based Health Plans to improve medical care outcomes. Dr. DiMatteo received her B.S. in Mathematics and Psychology from Tufts University, and her M.A. and Ph.D. degrees from Harvard University. Currently, she is Distinguished Professor in the Department of Psychology at the University of California, Riverside, and is a Licensed Psychologist in the State of California. She has served as Chair of the Department of Psychology at UCR, and as a resident consultant in Health Policy at the RAND Corporation in Santa Monica, CA. Dr. DiMatteo has been elected Fellow of the American Association for the Advancement of Science, of the American Psychological Association, and the Association for Psychological Science. She has received grant funding from the Robert Wood Johnson Foundation as an Investigator Awardee in Health Policy Research, and from the National Institutes of Health, the Agency for Healthcare Research and Quality, the Pew Foundation, the MacArthur Foundation, and the W.K. Kellogg Foundation. Dr. DiMatteo has received the Distinguished Teaching Award from the University of California, Riverside, and is a member of the UCR Academy of Distinguished Teachers.

2 M. Robin DiMatteo, Ph. D. Distinguished Professor Department of Psychology University of California Riverside, CA Education Tufts University 1972 B.S. summa cum laude, Psychology and Mathematics Harvard University 1974 M.A. Social Psychology Harvard University 1976 Ph.D. Psychology/Social Relations Licensure Present Licensed Psychologist, State of California, # PSY6810 Professional Positions Current: 2004-present Distinguished Professor of Psychology, University of California, Riverside Past: Assistant Professor of Psychology, University of California, Riverside Clinical Research Psychologist, UCLA/San Bernardino County Medical Center, Department of Family Medicine Associate Professor of Psychology, University of California, Riverside Professor of Psychology, University of California, Riverside Consultant, The RAND Corporation, Santa Monica, CA Chair, Department of Psychology, University of California, Riverside 1998 Acting Chair, Department of Women s Studies, UC Riverside Recent Selected University Service Member, UC Riverside Committee on Academic Personnel (CAP) , 2002, 2009-present Chair, UC Riverside Committee on Academic Personnel (CAP) : Member, Universitywide Committee on Academic Personnel (UCAP), UC Systemwide Academic Council Committee on APM Policy on Conflict of Commitment 1999 Health Care Subcommittee of Systemwide Faculty Welfare Committee, UC Riverside Center for Ideas and Society, Advisory Board, Professional Honors/Associations Fellow, American Association for the Advancement of Science, elected 1998 Fellow, Association for Psychological Science, elected 1988 Fellow, American Psychological Association, elected 1984 W.K. Kellogg Foundation Fellow, James McKeen Cattell Fellow, Member, Society of Experimental Social Psychology, elected 1981 Listed in Who s Who in the West, Who s Who in Medicine and Health Care, Who s Who -American Women, Who s Who in Science and Engineering. 2

3 Recent Teaching Awards : Academy of Distinguished Teachers, UC Riverside : Distinguished Teaching Award: U.C. Riverside Academic Senate : Professor of the Year: University Honors Program, U.C.Riverside : Graduate Professor of the Year, Dept of Psychology, U.C.Riverside National Review Boards 1995: U.S. Preventive Services Task Force: Reviewer of National Guidelines for Medical Patient Education 1995-present: Ad Hoc Panel: Medication Counseling Behavior Guidelines: The United States Pharmacopeial Convention. Rockville, Md. (U.S. Drug Standards Regulatory Agency) : Member, National Allergy Advisory Council 1997: Robert Wood Johnson Foundation/UCSF Program in Medical Ethics 1998: Ad hoc reviewer: Clinical AIDS and Immunology Review Committee: Behavioral and Applied Review Branch: National Institutes of Health 2003: National Advisory Committee. American Academy of Physician Assistants/Academy Health Journal Reviewer Health Psychology, Journal of General Internal Medicine, Pediatrics, Preventive Medicine, Medical Care, Health Services Research Journal, Archives of Family Medicine, Psychological Bulletin, Journal of Personality and Social Psychology, Social Science and Medicine, Psychology and Health, Journal of Nonverbal Behavior,Psychosomatic Medicine, Journal of Research in Personality, Women s Health: Research on Gender, Behavior, and Policy, Annals of Behavioral Medicine. Recent Grant Activity PI: Investigator Award in Health Policy, Robert Wood Johnson Foundation. 4/1/2006-3/31/2008. Ethnicity, Social Class, and the Primary Care Medical Visit. The Process of Provider-Patient Communication $267,000. PI: NIA small grant # R03AG Health Literacy and Patient Adherence: A Meta-analysis. 9/1/06-8/31/08. $135,000. Co-PI. w/j. Heritage, UCLA. Agency for Healthcare Research and Quality: Communication and Satisfaction with Primary Care Teams; 9/01/01-8/31/04: $ 696,107; PI of UCR Subcontract $135,421. Grant # 1RO1-8HS10922 Co-PI. w/s. Fox, RAND 09/30/98-3/31/2003 National Cancer Institute, NIH (1 RO1 CA74322) $3,326,572 Community Trial to Increase Cancer Screening Adherence Co-PI. w/s. Fox, RAND 12/1/99-11/30/2003 National Cancer Institute, NIH (1 RO1 CA A1) $3,413,381. Increasing Cancer Screening Adherence Through a Physician Trial Principal Investigator - National Institute of Dental Research (NIH). 9/30/94-9/29/96 Geriatric Oral Health, Functioning, and Quality of Life ; $70,858. Co-Investigator -(S.Fox, RAND) Agency for Health Care Policy and Research. 12/1/93-11/1/96 Variation in Physician and Patient Use of Mammography. $1,265,757 Co-Investigator (Keeler, Kahn, & Gambone, RAND). Agency for Health Care Policy and Research, 9/1/90-10/1/94. Appropriateness of Cesarean Section and Patient Outcomes $5,797,569 Principal Investigator - Pew Foundation: 1/1/92-12/30/92. Pew Health Professions Commission "Health Professional Competencies." $8,000 Principal Investigator - Pew Foundation: 6/1/92-6/3093 "Nationwide Random-Digit Telephone Survey Concerning Physician and Dentist Role Performance $20,000. 3

4 Principal Investigator--MacArthur Foundation: 7/1/90-3/30/91. "Research on determinants and consequences of health promoting and health damaging behavior." $90,188. Fellow: Spring UCR Center for Ideas and Society Focused Research Group: Perspectives on Humanistic Care in the 21 st Century Books Bibliography 1. Rosenthal, R., Hall, J. A., DiMatteo, M. R., Rogers, P. L., & Archer, D. (1979). Sensitivity to nonverbal communication: The PONS Test. Baltimore, MD: Johns Hopkins University Press, 407 pages. 2. DiMatteo, M. R., & Friedman, H. S. (1982). Social psychology and medicine. Cambridge, MA: Oelgeschlager, Gunn and Hain, 380 pages. 3. DiMatteo, M. R., & DiNicola, D. D. (1982). Achieving patient compliance: The psychology of the medical practitioner's role. New York: Pergamon Press, 333 pages. 4. Friedman, H. S., & DiMatteo, M. R. (1990). Health Psychology. Englewood Cliffs, NJ: Prentice-Hall, 453 pages. 5. DiMatteo, M. R. (1991). The psychology of health, illness, and medical care: An individual perspective. Pacific Grove, CA: Brooks/Cole, 483 pages. 6. DiMatteo, M.R. & Martin, L.R. (2002). Health Psychology. Boston: Allyn and Bacon, 594 pages. (also: translated into Greek) 7. Martin, L.R., Haskard Zolnierek, K.B., & DiMatteo, M.R. (2010). Health Behavior Change and Treatment Adherence: Evidence-Based Guidelines for Improving Healthcare. NY: Oxford University Press. 8. Martin, LR and DiMatteo, MR (Eds.). (in press) The Oxford Handbook of Health Communication, Behavior Change and Treatment Adherence. NY: Oxford University Press Technical Refereed Journal Articles 1. DiMatteo, M. R. (1972). The effects of perceived deviancy on interpersonal evaluation. Psychonomic Science, 29, Rubin, J. Z., & DiMatteo, M. R. (1972). Factors affecting the magnitude of subjective utility parameters in a tacit bargaining game. Journal of Experimental Social Psychology, 8, DiMatteo, M. R., & Taranta, A. (1976). Patients' satisfaction and physicians' personality: A quantitative study. Clinical Research, 24(3), A Hall, J. A., Rosenthal, R., Archer, D., DiMatteo, M. R., & Rogers, P. L. (1978). Nonverbal skills in the classroom. Theory Into Practice, 16(3), Hall, J. A., Rosenthal, R., Archer, D., DiMatteo, M. R., & Rogers, P. L. (1978). The profile of nonverbal sensitivity: Toward understanding the role of nonverbal communication accuracy in interpersonal interaction. Human Nature, May, DiMatteo, M. R. (1979). A social-psychological analysis of physician-patient rapport: Toward a science of the art of medicine. Journal of Social Issues, 35(1), Reprinted:6.a Reflexions, 1980, 15(2), b. Psychology in Social (Edward Krupat,Ed.) Scott Foresman, 1982, January. 6.c. Readings from the first century of social psychology (Halberstadt & Ellyson). McGraw Hill, 1990.] 7. DiMatteo, M. R., DiNicola, D. D., & Flynn, D. P. (1979). The art of medicine: How to use motivating power for better patient management. Behavioral Medicine, October, DiMatteo, M. R., & Friedman, H. S. (Eds.). (1979). Interpersonal relations in health care. Special issue of the Journal of Social Issues, 35(1), 208 pp. 4

5 9. DiMatteo, M. R., Friedman, H. S., & Taranta, A. (1979). Sensitivity to bodily nonverbal communication as a factor in practitioner-patient rapport. Journal of Nonverbal Behavior, 4, DiMatteo, M. R., & Hall, J. A. (1979). Nonverbal decoding skill and attention to nonverbal cues: A research note. Environmental Psychology and Nonverbal Behavior, 3(3), DiMatteo, M. R., Prince, L. M., & Taranta, A. (1979). Patients' perceptions of physicians' behavior: Determinants of patient commitment to the therapeutic relationship. Journal of Community Health, 4(4), DiMatteo, M. R., & Taranta, A. (1979). Nonverbal communication and physician-patient rapport: an empirical study. Professional Psychology, 10(4), Friedman, H. S., & DiMatteo, M. R. (1979). Health care as an interpersonal process. Journal of Social Issues, 35(1), DiMatteo, M. R., & Hays, R. (1980). The significance of patients' perceptions of physician conduct: A study of patient satisfaction in a family practice center. Journal of Community Health, 6(1), DiMatteo, M. R., Taranta, A., Friedman, H. S., & Prince, L. M. (1980). Predicting patient satisfaction from physicians' nonverbal communication skills. Medical Care, 18, Friedman, H. S., DiMatteo, M. R., & Mertz, T. I. (1980). Nonverbal communication on television news: The facial expressions of broadcasters during coverage of a presidential election campaign. Personality and Social Psychology Bulletin, 6, Friedman, H. S., DiMatteo, M. R., & Taranta, A. (1980). A study of the relationship between individual differences in nonverbal expressiveness and factors of personality and social interaction. Journal of Research in Personality, 14, Friedman, H. S., Mertz, T. I., & DiMatteo, M. R. (1980). Perceived bias in the facial expressions of television news broadcasters. Journal of Communication, 30, Friedman, H. S., Prince, L. M., Riggio, R., & DiMatteo, M. R. (1980). Understanding and assessing nonverbal expressiveness: The affective communication test. Journal of Personality and Social Psychology, 39, DiMatteo, M. R., & DiNicola, D. D. (1981). Sources of assessment of physician performance: A study of comparative reliability and patterns of intercorrelation. Medical Care, 19, Riggio, R. E., Friedman, H. S., & DiMatteo, M. R. (1981). Nonverbal greetings: Effects of the situation and personality. Personality and Social Psychology Bulletin, 7(4), DiMatteo, M. R., & Friedman, H. S. (1982). A model course in social psychology and health. Health Psychology, 1(2), Linn, L. S., & DiMatteo, M. R. (1983). Humor and other communication preferences in physician-patient encounters. Medical Care, 21(12), Hays, R. D., Stacy, A. W., & DiMatteo, M. R. (1984). Covariation among health-related behaviors. Addictive Behaviors, 9, Linn, L. S., DiMatteo, M. R., Chang, B. L., & Cope, D. W. (1984). Consumer values and subsequent satisfaction ratings of physician behavior. Medical Care, 22(9), DiMatteo, M. R., Linn, L. S., Chang, B. L., & Cope, D. W. (1985). Affect and neutrality in physician behavior: A study of patients' values and satisfaction. Journal of Behavioral Medicine, 8(4), Haight, W., Black, J., & DiMatteo, M. R. (1985). Young children's understanding of the social roles of physician and patient. Journal of Pediatric Psychology, 10(1), Stacy, A. W., Widaman, K. F., Hays, R., & DiMatteo, M. R. (1985). Validity of self-reports of alcohol and other drug use: A multitrait-multimethod assessment. Journal of Personality and Social Psychology, 49(1), DiMatteo, M. R. (1986). Enhancing patient compliance: Treatment for GI disorders. Practical Gastroenterology, 11(5), DiMatteo, M. R., Hays, R. D., & Prince, L. M. (1986). Relationship of physicians' 5

6 nonverbal communication skill to patient satisfaction, appointment noncompliance, and physician workload. Health Psychology, 5(6), Hays, R. D., Stacy, A. W., Widaman, K. F., DiMatteo, M. R., & Downey, R. (1986). Multistage path models of adolescent alcohol and drug use: A reanalysis. Journal of Drug Issues, 16(3), Linn, L. S., Oye, R. K., Cope, D. W., & DiMatteo, M. R. (1986). Use of non-physician staff to evaluate humanistic behavior of internal medicine residents and faculty members. Journal of Medical Education, 61, Hays, R. D., & DiMatteo, M. R. (1987). Key issues and suggestions, sources of information, focus of measures, and nature of response options. Journal of Compliance in Health Care 2(1), Reprints: 33.a. Diabetes Spectrum, 2(1), Hays, R. D., & DiMatteo, M. R. (1987). A short-form measure of loneliness. Journal of Personality Assessment, 51(1), Hays, R. D., Stacy, A. W., & DiMatteo, M. R. (1987). Problem behavior theory and adolescent alcohol use. Addictive Behaviors, 12, Hays, R. D., Widaman, K. F., DiMatteo, M. R., & Stacy, A. W. (1987). Structuralequation models of current drug use: Are appropriate models so simple(x)? Journal of Personality and Social Psychology, 52(1), Linn, L. S., DiMatteo, M. R., Cope, D. W., & Robbins, A. (1987). Measuring physicians' humanistic attitudes, values, and behaviors. Medical Care, 25(6), Gritz, E. R., DiMatteo, M. R., & Hays, R. D. (1989). Methodological issues in adherence to cancer control regimens. Preventive Medicine, 18, Wellisch, D. K., DiMatteo, M. R., Silverstein, M., Landsverk, J., Hoffman, R., Waisman, J., Handel, N., Waisman-Smith, E., & Schain, W. (1989). Psychosocial outcomes of breast cancer therapies: Lumpectomy versus mastectomy. Psychosomatics, 30(4), Shugars, D. A., DiMatteo, M. R., Hays, R. D., Cretin, S., & Johnson, J. (1990). Professional satisfaction among California general dentists. Journal of Dental Education, 54(11), Shugars, D. A., Hays, R. D., DiMatteo, M. R., & Cretin, S. (1991). Development of an instrument to measure job satisfaction among dentists. Medical Care, 29(8), DiMatteo, M. R., Hays, R. D., & Sherbourne, C. D. (1992). Adherence to cancer regimens: Implications for treating the older patient. Oncology, 6, Sherbourne, C. D., Hays, R. D., Ordway, L., DiMatteo, M. R., & Kravitz, R. L. (1992). Antecedents of adherence to medical recommendations: Results from the Medical Outcomes Study. Journal of Behavioral Medicine, 15(5), DiMatteo, M. R., Hays, R. D., Gritz, E. R., Bastani, R., Crane, L., Elashoff, R., Ganz, P., Heber, D., McCarthy, W., & Marcus, A. (1993). Patient adherence to cancer control regimens: Scale development and initial validation. Psychological Assessment, 5(1), Reprinted:44a(2000).Measures for clinical practice.j.fischer and K. Corcoran Free Press. 45. DiMatteo, M. R., Sherbourne, C. D., Hays, R. D., Ordway, L., Kravitz, R. L., McGlynn, E., Kaplan, S., & Rogers, W. H. (1993). Physicians' characteristics influence patients' adherence to medical treatment: Results from the Medical Outcomes Study. Health Psychology, 12, DiMatteo, M. R., Shugars, D. A., & Hays, R. D. (1993). Occupational stress, life stress, and mental health among dentists. Journal of Occupational and Organizational Psychology, 66, Zellman, G. L., Jacobson, P. D., DuPlessis, H., & DiMatteo, M. R. (1993). Detecting prenatal substance exposure: An exploratory analysis and policy discussion. Journal of Drug Issues, 23(3), Kravitz, R., Hays, R. D., Sherbourne, C. D., DiMatteo, M. R., Rogers, W. H., Ordway, L., & Greenfield, S. (1993). Recall of recommendations and adherence to advice among 6

7 patients with chronic medical conditions: Results from the Medical Outcomes Study. Archives of Internal Medicine, 153, Hays, R. D., Bell, R. M., Damush, T., Hill, L., DiMatteo, M. R., & Marshall, G. (1994). Do response options influence self reports of alcohol use? International Journal of the Addictions, 29, DiMatteo, M. R., Kahn, K. L., & Berry, S. H. (1993). Narratives of birth and the postpartum: An analysis of the focus group responses of new mothers. Birth, 20(4), DiMatteo, M. R. (1994). The physician-patient relationship: Effects on the quality of health care. Clinical Obstetrics and Gynecology, 37(1), DiMatteo, M. R. (1994). Enhancing patient adherence to medical recommendations. Journal of the American Medical Association, 271, DiMatteo, M. R., Reiter, R. C., & Gambone, J. C. (1994). Enhancing medication adherence through communication and informed collaborative choice. Health Communication, 6, McBride, C., Shugars, D., DiMatteo, M. R., Lepper, H. S., O Neil, E. H., & Damush, T. M. 1994). The physician s role: Views of the public and the profession on seven aspects of care. Archives of Family Medicine, 3, Lepper, H., DiMatteo, M. R., & Tinsley, B. (1994). Postpartum depression: How much do obstetrical nurses and obstetricians know? Birth, 21, Hays, R. D., Kravitz, R. L., Mazel, R. M., Sherbourne, C. D., DiMatteo, M. R., Rogers, W. H., & Greenfield, S. (1994). The impact of patient adherence on health outcomes for patients with chronic disease in the Medical Outcomes study. Journal of Behavioral Medicine, 17(4), DiMatteo, M. R. (1995). Overcoming the hurdles to compliance. Office Nurse, 8(1), DiMatteo, M. R., Shugars, D., McBride, C., & O Neill, E. (1995). Americans views of health professionals and the health care system. Health Values, 19(5), DiMatteo, M. R., McBride, C., Shugars, D., & O Neil, E. (1995). Public attitudes toward dentists: A U.S. household survey. Journal of the American Dental Association, 126, Lepper, H. S., Martin, L. R., & DiMatteo, M. R. (1995). A theoretical model of nonverbal exchange in physician/patient expectations for and negotiation of patient involvement. Journal of Nonverbal Behavior, 19(4), DiMatteo, M. R. (1995). Patient adherence to pharmacotherapy: The importance of effective communication Formulary, 30(10), DiMatteo, M. R., Morton, S., Lepper, H. S., Damush, T., Carney, M., Pearson, M., & Kahn, K. L. (1995). Cesarean childbirth and psychosocial outcomes: A meta-analysis. Health Psychology, 15(3), Golin, C. E., DiMatteo, M. R., & Gelberg, L. (1996). The role of patient participation in the doctor visit: Implications for adherence to diabetes care. Diabetes Care, 19(10), Damush, T., Hays, R., & DiMatteo, M. R. (1997). Stressful life events and health related quality of life in college students. Journal of College Student Development,38(2), DiMatteo, M.R. (1998). The role of the physician in the emerging health care environment. Western Journal of Medicine, 168, Maly, R.C., Frank, J.C., Marshall, G.N., DiMatteo, M.R., and Reuben, D.B. (1998). Perceived efficacy in patient-physician interactions (PEPPI): Validation of an instrument in older persons. Journal of the American Geriatric Society, 46, DiMatteo, M.R., Lepper, H.S., and Croghan, T.W. (2000). Depression is a risk factor for noncompliance with medical treatment: A meta-analysis of the effects of anxiety and depression on patient adherence. Archives of Internal Medicine, 160, Rosenthal, R., and DiMatteo, M.R. (2001). Meta-analysis: Recent developments in 7

8 quantitative methods for literature reviews. Annual Review of Psychology, 52, Golin, C.E., DiMatteo, M.R., Leake, B., Duan, N., Gelberg, L.(2001). A disease-specific measure of diabetic patients desire to participate in medical decision-making. Diabetes Educator, 27 (6), Maly, R.C., Leake, B., Frank, J.C., DiMatteo, M.R., and Reuben, D.B. (2002). Implementation of consultative geriatric assessment recommendations: The role of patientprimary care physician concordance. Journal of the American Geriatrics Society.50: Martin, L.R., DiMatteo, M. R. & Lepper, H.S. (2001). Facilitation of Patient Involvementin Care: Development and Validation of a Scale. Behavioral Medicine, 2001, 27 (3), DiMatteo, M.R, Robinson, J.D., Heritage J., Tabbarah, M, Fox, S.A.(2003) Correspondence among patients self reports, chart records, and audio/videotapes of medical visits. Health Communication 15(4), DiMatteo, M.R. Giordani, P.J, Lepper, H.S, Croghan, T.W. (2002). Patient adherence and medical treatment outcomes: A meta-analysis. Medical Care. 40, Golin, C., DiMatteo, M.R., Duan, N., Leake, B and Gelberg, L. (2002). Impoverished diabetic patients whose doctors facilitate their participation in medical decision-making are more satisfied with their care. Journal of General Internal Medicine, 17, DiMatteo, MR. (2003) Future directions in research on consumer-provider communication and adherence to cancer prevention and treatment Patient Education and Counseling 50(1): DiMatteo, MR. (2004). Social support and patient adherence to medical treatment: A meta-analysis. Health Psychology, 23(2), DiMatteo, MR. (2004). Improving adherence and quality of life through effective communication with children and their families. Patient Education and Counseling, 55(3): DiMatteo, MR (2004). Variations in patients adherence to medical recommendations: A quantitative review of 50 years of research. Medical Care.42(3): DiMatteo, M.R. (2004). Evidence-based strategies to foster adherence and improve patient outcomes. Journal of the American Academy of Physician Assistants, 17(11): Martin, LR., Haskard, KB, Williams, SL & DiMatteo, MR. (2005). The challenge of patient adherence. Therapeutics and Clinical Risk Management, 1(3): DiMatteo, MR, Haskard, KB. (2006). Further challenges in adherence research: measurements, methodologies, and mental health care. Medical Care, 44(4): Jahng, K.H., Martin, L.R., Golin, C.E., DiMatteo, M.R. (2005). Preferences for medical collaboration: patient-physician congruence and patient outcomes. Patient Education and Counseling, 57: Lyubomirsky, S., Tkach, C., DiMatteo, M.R. (2006). What are the differences between happiness and self-esteem. Social Indicators Research, 78: DiMatteo, M.R., Haskard, K.B., Williams, S.L. (2007). Health beliefs, disease severity, and patient adherence: A meta-analysis. Medical Care, 45(6): Williams, S.L., Haskard, K.B., DiMatteo, M.R. (2007). The therapeutic effects of the physician-older patient relationship: Effective communication with socially and economically vulnerable older patients. Clinical Interventions in Aging, 2(3): Haskard, K.B., DiMatteo, M.R., Heritage, J. (2009) Affective and instrumental communication in primary care interactions: Predicting the satisfaction of nurses and patients. Health Communication, 24(1): Haskard, K.B., Williams, S.L., DiMatteo, M.R., Heritage, J., Rosenthal, R. (2008). The provider's voice: Patient Satisfaction and the Content-Fltered Speech of Nurses and Physicians in primary medical care. Journal of Nonverbal Behavior, 32: Haskard, K.B., Williams, S.L., DiMatteo, M.R., Rosenthal, R., White, M.K., Goldstein, M.G. (2008). Physician and patient communication training in primary care: Effects on participation and satisfaction. Health Psychology. 27(5):

9 89. Banta JE, Haskard KB, Haviland MG, Williams SL, Werner LS, Anderson DL, DiMatteo MR.(2009). Mental health, binge drinking, and antihypertension medication adherence. Am J Health Behav. 33(2): Jerant A, DiMatteo R, Arnsten J, Moore-Hill M,, Franks P. (2008) Self-report adherence measures in chronic illness: retest reliability and predictive validity. Medical Care. 46(11): Haskard KB, Banta JE, Williams SL, Haviland MG, DiMatteo MR, Przekop P, Werner LS, Anderson DL. (2008). Binge drinking, poor mental health, and adherence to treatment among California adults with asthma. J Asthma Jun;45(5): Haskard-Zolnierek, K.B. DiMatteo, M.R. (2009) Physician communication and patient adherence to treatment: A meta-analysis. Medical Care. 47(8): O'Donnell S, Goldstein B, DiMatteo MR, Fox SA, John CR, Obrzut JE.(2010) Adherence to Mammography and Colorectal Cancer Screening in Women Years of Age: The Role of Psychological Distress. Women's Health Issues, 20(5): Haskard-Zolnierek KB, DiMatteo MR, Mondala MM, Zhang Z, Martin LR, Messiha AH. (2009). Development and validation of the Physician-Patient Humor Rating Scale. J Health Psychology 14(8): DiMatteo, M. R., Murray, C B., Williams, S L.(2009). Gender disparities in physicianpatient communication among African American patients in primary care. Journal of Black Psychology. Vol 35(2): Williams SL, Haskard-Zolnierek KB, Banta JE, Haviland MG, DiMatteo MR, Anderson DL, Werner LS.(2010) Serious psychological distress and diabetes care among California adults..int J Psychiatry Med. 2010;40(3): DiMatteo, MR., Haskard-Zolnierek, K B. and Martin, LR (2011). Improving patient adherence: a three-factor model to guide practice. Health Psychology Review, Health Psychology Review, Volume 6, Issue 1, 2012 pages Morisky DE, DiMatteo MR. (2011). Improving the measurement of self-reported medication nonadherence: response to authors; and final response. Journal of Clinical Epidemiology, 64(3): Fry-Bowers, EK, Maliski, S, Lewis,MA, Macabasco-O Connell, A, DiMatteo, MR (2013) Health literacy and interpersonal interactions as predictors of maternal perception of ambulatory care for low-income, Latino children. Patient Education and Counseling, 91 (2): Miller TA, DiMatteo MR.(2013) Importance of family/social support and impact on adherence to diabetic therapy. Diabetes, Metabolic Syndrome and Obesity: Targets and Therapy. November 2013 Volume 6, pp Sin, N. L., & DiMatteo, MR. (2014). Depression treatment enhances adherence to antiretroviral therapy: A meta-analysis. Annals of Behavioral Medicine., 47(3): Miller TA, Bannon BL and DiMatteo MR (in press). Interventions to improve treatment adherence among adolescents: A meta-analysis. The World Journal of Meta-analysis. Chapters in Books 1. Hall, J. A., Rosenthal, R., Archer, D., DiMatteo, M. R., & Rogers, P. L. (1978). The Profile of Nonverbal Sensitivity. In P. McReynolds (Ed.), Advances in psychological assessment, Vol. 4 (pp ). San Francisco, CA: Josey-Bass. 2. DiMatteo, M. R. (1979). Nonverbal skill and the physician-patient relationship. In R. Rosenthal (Ed.), Skill in nonverbal communication (pp ). Cambridge, MA: Oelgeschlager, Gunn, and Hain, Inc. 3. Rosenthal, R., Archer, D., Koivumaki, J. H., DiMatteo, M. R., & Rogers, P. L. (1979). A sound-motion picture test for measuring sensitivity to nonverbal communication: The PONS test. In S. Chatman, U. Eco, & J. Klinkenberg, J. (Eds.), A semiotic landscape: 9

10 Proceedings of the First Congress of the International Association for Semiotic Studies (pp ). Berlin: Molton. 4. Rosenthal, R., Hall, J. A., Archer, D., DiMatteo, M. R., & Rogers, P. L. (1979). Measuring sensitivity to nonverbal communication: The PONS Test. In Aaron Wolfgang (Ed.), Nonverbal behavior: Applications and cross-cultural implications (pp ). New York: Academic Press. 5. Rosenthal, R., Hall, J. A., Archer, D., DiMatteo, M. R., & Rogers, P. L. (1979). The PONS Test: Measuring sensitivity to nonverbal cues. In S. Weitz (Ed.), Nonverbal communication (rev. edition) (pp ). Oxford University Press. 6. DiMatteo, M. R., & Hays, R. (1981). Social support in the face of serious illness. In B. H. Gottlieb (Ed.), Social networks and social support (pp ). Beverly Hills, CA: Sage. 7. DiMatteo, M. R. (1982). New perspectives on a science of the art of medicine. In A. Johnson, O. Grusky, & B. H. Raven (Eds.), Contemporary health services: A social science perspective (pp ). Boston, MA: Auburn House. 8. DiMatteo, M. R., & DiNicola, D. D. (1982). Social science and the art of medicine: From Hippocrates to holism. In H. S. Friedman & M. R. DiMatteo (Eds.), Interpersonal issues in health care (pp. 9-31). New York: Academic Press. 9. DiNicola, D. D., & DiMatteo, M. R. (1982). Communication, interpersonal influence, and resistance to medical treatment. In T. A. Wills (Ed.), Basic processes in helping relationships (pp ). New York: Academic Press. 10. DiNicola, D. D., & DiMatteo, M. R. (1984). Practitioners, patients and compliance with medical regimens: A social psychological perspective. In A. Baum, S. Taylor, & J. Singer (Eds.), Handbook of psychology and health (Vol. 4) (pp ). Hillsdale, NJ: Lawrence Erlbaum. 11. Hays, R. D., & DiMatteo, M. R. (1984). Toward a more therapeutic physician-patient relationship. In S. Duck (Ed.), Personal relationships V: Repairing personal relationships (pp. 1-20). London: Academic Press. 12. DiMatteo, M. R. (1985). Physician-patient communication: Promoting a positive health care setting. In J. C. Rosen & L. J. Solomon (Eds.), Prevention in health psychology (pp ). Hanover: University Press of New England. 13. DiMatteo, M. R., Prince, L. M., & Hays, R. (1986). Nonverbal communication in the medical context: The physician-patient relationship. In P. Blanck, R. Buck, & R. Rosenthal (Eds.), Nonverbal communication in the clinical context (pp ). Philadelphia, PA: Pennsylvania State University Press. 14. Friedman, H. S., & DiMatteo, M. R. (1990). Patient-physician interactions. In S. A. Shumaker, E. B. Schron, & J. K. Ockene (Eds.), The handbook of health behavior change (pp ). NY: Springer. 15. DiMatteo, M. R. (1993). Expectations in the physician-patient relationship: Implications for patient adherence to medical treatment recommendations. In P. D. Blanck (Ed.), Interpersonal expectations: Theory, research, and application (pp ). New York: Cambridge University Press. 16. DiMatteo, M. R. (1994). Health psychology research: The interpersonal challenges. In G. G. Brannigan & M. R. Merrens (Eds.). The Social Psychologists (pp ). New York: McGraw-Hill. 17. Dye, N. E., & DiMatteo, M. R. (1995). Cooperation with the medical regimen. In M. Lipkin, S. Putnam, & A. Lazare (Eds.), The medical interview: Clinical care, education, research (pp ). New York: Springer-Verlag. 18. DiMatteo, M. R. (1997) Health behaviors and care decisions: An overview of professional-patient communication. In D. Gochman (Ed.), Handbook of Health Behavior Research (pp ) New York: Plenum. 19. DiMatteo, M. R. (1997). Adherence. In M. Feldman & A. Christensen (Eds.), Behavioral medicine for primary care: A practical guide (pp ). New York: Appleton & 10

11 Lange/Simon & Schuster. 20. DiMatteo, M. R., & Kahn, K. L. (1997). Psychosocial aspects of the management and outcomes of childbirth. In S. Gallant, G. Keita, & R. Royak-Schaler. Health care for women: Psychological, social, and behavioral influences (pp ). Washington, DC: American Psychological Association. 21. DiMatteo, M. R. (1998). Health beliefs and patient adherence to treatment. In H. Friedman (Ed.), Encyclopedia of Mental Health (pp ). New York, NY: Academic DiMatteo, M. R., & Lepper, H. S. (1998). Promoting adherence to courses of treatment: Mutual collaboration in the physician-patient relationship. In B. Duffy & L. Jackson (Eds.), Health Communication Research: A Guide to Developments and Directions (pp ). Westport, CT: Greenwood. 23. DiMatteo, M. R. (1999). The role of communication and physician-patient collaboration: Enhancing adherence with psychiatric medication. In J. Guimon, W. Fischer, & N. Sartorius (Eds.), The image of madness. (pp ). Karger: Basel, Switzerland. ) 24. DiMatteo, M. R. ( 2000). Practitioner-family-patient communication in pediatric adherence: Implications for Research and Clinical Practice. In Drotar, D. (Ed.). Promoting adherence to medical treatment in childhood chronic illness: Concepts, methods, and Interventions. (pp ). Mahwah, NJ: Lawrence Erlbaum 25. DiMatteo, M.R. (2001). Patient adherence to health care regimens. In N. J. Smelser & P. B Baltes (Eds.), The international encyclopedia of the social and behavioral sciences (Vol. 16, pp. 11,111-11,115). Oxford, England: Elsevier. 26. Rosenthal, R. and DiMatteo, M.R. (2002) Meta-Analysis. In Wixted, John (Ed), Steven shandbook of Experimental Psychology, Third edition, Volume 4 Methodology. New York: Wiley, pp DiMatteo, M.R. (2003) Patient Adherence. In Feldman, M., & Christensen, A. (Eds.), Behavioral Medicine in Primary Care: A practical guide. 2 nd edition. New York: McGraw-Hill. 28. DiMatteo, M.R. Doctor-Patient Communication in N. Anderson, J. Dunbar-Jacob (Eds.) The Encyclopedia of Health and Behavior. Newberry Park, CA: Sage. (in press). 29. Bibbins-Domingo, K., DiMatteo, M.R. (2006). Assessing and promoting medical adherence. In T. E. King, M. Wheeler, A. Fernandez, D. Schllinger, A. Bindman, K. Grumbach, T. Villela. (Eds.) Medical Management of Vulnerable and Underserved Patients: Principles, Practice, Population. McGraw-Hill Medical. New York. p DiMatteo, M.R. (2007). Communication, adherence, and outcomes of cancer prevention and treatment: Recommendations for future research. In D. O'Hair, G. L.Kreps, L. Sparks (Eds). Handbook of Communication and Cancer Care. Hampton Press. Cresskill, NJ. p Golin, C.E., Thorpe, C., DiMatteo, M.R. (2007). Accessing the patient's world: Patientphysician communication about psychosocial issues. In JA Earp, E French, M Gilkey (Eds).Patient advocacy: Patient-centered strategies for improving health care quality. Jones and Bartlett. Sudbury, MA. p Williams, S.L., Haskard, K.B., DiMatteo, M.R. (2007). Patient adherence. In Behavioral Medicine: A Guide for Clinical Practice, 3rd ed. Editors: M. Feldman, J. Christensen McGraw-Hill Medical. New York. 33. Haskard, K.B., Williams, S.L., DiMatteo, M.R. (2009). Physician-patient communication: Psychosocial care, emotional well-being, and health outcomes. In Communication in the Management of Health and Illness. D. E.Brashers, D. J. Goldsmith (Eds.). Taylor and Francis/Erlbaum. Mahwah, NJ. 34. Haskard, K.B., DiMatteo, M.R., Williams, S.L. (2008). Adherence and health outcomes: How much does adherence matter. In S. A.Shumaker, JK. Ockene, K. Riekert (Eds.). The Handbook of Health Behavior Change, 3rd ed. Springer. 35. Williams, S.L., DiMatteo, M.R., Haskard, K.B.(2008). Psychosocial barriers to adherence and lifestyle change. In S.A. Shumaker, J.K. Ockene, & K. Riekert (Eds.), The Handbook 11

12 of Health Behavior Change (3 rd ed.) (pp ). New York: Springer. 36. Martin, L.R., O Donnell, S.M., DiMatteo, M.R., Goldstein, M., & White, M.K. (2008). Physicians communications with their older vs. younger female and male patients. In H.T. Benninghouse & A.G. Rosset (Eds.) Women and Aging: New Research. Hauppauge, NY: Nova Science Publishers, Inc. 37. Haskard, K.B., & DiMatteo, M.R. Promoting treatment adherence. (2010). In D. Kissane, B. Bultz, P. Butow, & I. Finlay (Eds.) Handbook of Communication in Oncology and Palliative Care. NY: Oxford University Press. 38. Haskard, K.B., & DiMatteo, M.R. (2010). Cancer prevention and risk communication. In S.H. Priest (Ed.). Encyclopedia of Science and Technology Communication. Thousand Oaks, CA: Sage Publications. Pp DiMatteo, M.R. & Haskard-Zolnierek, K.B. (2011) Impact of depression on treatment adherence and survival from cancer. Chapter 4 In D. Kissane, M. Maj, N. Sartorius (Eds.) Depression and Cancer. World Psychiatric Association and Wiley/Blackwell).pp DiMatteo, M.R., Sin, N. L. (in press) Family Adherence to Health Care Regimen. In The Encyclopedia of Family Health. Martha Jane Craft-Rosenberg(Ed.).Thousand Oaks, CA: Sage. 41. DiMatteo, MR., Brodbeck, TA. (in press) Heart disease and the family. In The Encyclopedia of Family Health Martha Jane Craft-Rosenberg (Ed.). Thousand Oaks, CA: Sage. 42. DiMatteo, M.R., Haskard-Zolnierek, K.B., Williams, S.L., & Despues, D. (2011). Physician-patient communication in the care of vulnerable populations: The patient s voice in interpersonal policy. In B. Hoffman, N. Tomes, R. Grob, & M. Schlessinger (Eds.) Patients as Policy Actors. Rutgers University Press. Chapter DiMatteo, M. R. & Brodbeck, T.A. (2011). Heart Disease and the Family. To appear in M. Craft-Rosenberg (Ed.), Encyclopedia of Family Health. New York: SAGE. 44. Parke, RD., Gailey, C., Coltrane, S. and DiMatteo, MR. (2012). The Pursuit of Perfection. In Philomena Essed and Gabriele Schwab (eds). Clones, Fakes, and Posthumans: Cultures of Replication. Amsterdam, Netherlands: Rodopi. 45. DiMatteo MR and Miller, TA. (2013). Treatment Adherence in Adolescence. In Handbook of Adolescent Health Psychology Editors: William O Donohue, Ph.D., Lorraine Benuto, Ph.D., & Lauren Woodward Tolle, M.A. NY: Springer. 46. DiMatteo, M. R. (2013) Enhancing Patient Adherence to Treatment. In G.P. Koocher, J.C. Norcross, B.A. Greene. (Eds.) Psychologists Desk Reference (third edition). NY: Oxford University Press. Chapter 35: pp Martin, LR and DiMatteo, MR (2013) Clinical Interactions. In J. Hall and M. Knapp (Eds) Nonverbal Communication. DeGruyter. Chapter 27: pp Miller, T. A & DiMatteo, M. R. (in press). Adherence to medical treatment. Encyclopedia of Health Communication. New York: Sage 49. Miller, T. A & DiMatteo, M.R. (in press). Communication as related to satisfaction. Encyclopedia of Health Communication. New York: Sage. 50. Miller, T. A & DiMatteo, M.R. (in press). Treatment adherence/compliance. The Encyclopedia of Clinical Psychology. Springer 51. Martin, L.R. and DiMatteo, M.R.(2013). From communication to healthy behavior and adherence. In L.R. Martin and M.R. DiMatteo (Eds). The Oxford Handbook of Health Communication, Behavior Change and Treatment Adherence. New York: Oxford University. Chapter 1: pp DiMatteo, M.R., Miller, T.A. and Martin, L.R. (2013). The importance of effective measurement for fostering change. In L.R. Martin and M.R. DiMatteo (Eds). The Oxford Handbook of Health Communication, Behavior Change and Treatment Adherence. New York: Oxford University. Chapter 20: pp Martin, L.R. and DiMatteo, M.R.(2013). Health communication: Implications for reform and public policy. In L.R. Martin and M.R. DiMatteo (Eds). The Oxford Handbook of 12

13 Health Communication, Behavior Change and Treatment Adherence. New York: Oxford University. Chapter 26: pp Miller, T. A & DiMatteo, M. R.(in press) Patient Adherence to Health Care Regimens. International Encyclopedia of Social and Behavioral Sciences. United Kingdom: Elsevier. 55. Sanchez, V.J., & DiMatteo, M.R. (in press exp 2014). Patient adherence. M. Feldman and J. Christensen (Eds). Behavioral Medicine: A Guide for Clinical Practice (4 th ed).ny: McGraw-Hill Medical. 56. Williams,SL. Haskard-Zolnierek, KB, and DiMatteo, MR (in press) Psychosocial Predictors of Behavior Change: Barriers and Facilitators of Lifestyle Change and Disease Management. In Kristin Riekert, Judith Ockene, and Lori Pbert (Eds). Handbook of Health Behavior Change, 4th edition. NY: Springer 57. Williams,SL., Haskard-Zolnierek, KB, and DiMatteo MR. (in press). Improving Compliance with Health Regimens. Handbook of Clinical Psychology: Volume IV Psychopathology and Health. Washington DC: American Psychological Association. Other Published Work 1. DiMatteo, M. R. (1981). Review of "Toward understanding relationships" by Robert A. Hinde, London, Social Science and Medicine, 15C, DiMatteo, M. R. (1983). Review of "Social skills and health" by Michael Argyle (Ed.), London: Metheun, Contemporary Psychology, 28, DiMatteo, M. R. (1983). Review of "Social psychology and behavioral medicine" by J. Richard Eiser (Ed.), NY: Wiley, Social Science and Medicine, 17, DiMatteo, M. R. (1993). Solving the mysteries of medical communication. Review of Roter, D. L., & Hall, J. A., "Doctors talking with patients/patients talking with doctors." Contemporary Psychology, 38, DiMatteo, M.R. (2001) Insights into Patient Adherence. Review of L.B. Myers and K. Midence, Adherence to Treatment in Medical Conditions. Contemporary Psychology. 6. DiMatteo, M. R., & Taranta, A. (1976). A correlational study of the personality and nonverbal sensitivity of house officers and evaluative ratings by their patients. Proceedings of the 15th Annual Conference on Research in Medical Education of the Association of American Medical Colleges, DiMatteo, M. R. (1994). The impact of providing risk-benefit information on patient adherence and outcomes. Proceedings of the conference: Communicating risk to patients. U.S. Pharmacopeial Convention, p DiMatteo, M.R. (2000) The Doctor-Older Patient Relationship: Effects on the Outcome of Adherence. Conference Doctor-Older Patient Relationship: Disparities in Health Care Use and Outcomes Bethesda: National Institute of Aging. 9.. DiMatteo, M.R., Heritage, J., Fox, S.A., Tabbarah, M., & Robinson, J.D. (2001). Patients self-reports of events and experiences in physician-patient encounters: Correlations with medical records and audio- and videotapes. International Communication Association,. 10. Rosenthal, R., Archer, D., DiMatteo, M. R., Koivumaki, J., & Rogers, P. (1974). The language without words. Psychology Today, September, Reprints: 1.a. Wer kann nonverbale Botschaften am besten entschhlussein? 1.b. Psychology Heute, September, 1975 J. Stewart (Ed.), Bridges not walls, 2nd ed., Reading, MA: Addison-Wesley, 1977, Rosenthal, R., Archer, D., Koivumaki, J., DiMatteo, M. R., & Rogers, P. (1974). Assessing sensitivity to nonverbal communication: The PONS Test. Division 8 Newsletter, American Psychological Association, January. pp DiMatteo, M. R. (1977). The sensitive physician: Personality and nonverbal 13

14 communication in the physician-patient relationship. Battle Creek, MI: The Kellogg Foundation. 13. Gambone, J. C., Reiter, R. C., & DiMatteo, M. R. (1994). The prepared provider: A guide for improved patient communication. St. Louis: C. V. Mosby (audiotape and booklet; A Continuing Medical Education Course, UCLA School of Medicine). p DiMatteo, M. R. (1997). The role of the physician in the emerging health care environment. Position paper prepared for the Office of the President of the University of California, Commission on the Future of Medical Education. 15 DiMatteo, M. R. (1997). Behavioral simulations: managing your allergy patients. A continuing medical education program sponsored by Albert Einstein College of Medicine, Montefiore Medical Center, and Hoechst Marion Roussel. 16. DiMatteo, M.R. Improving Patient Adherence with the Information-Motivation-Strategy Model. CAPG Health Spring, VOl 4 (3), LA/Sacramento: California Association of Physician Groups. Pp M. Robin DiMatteo, Ph.D present. Selected Invited Professional Lectures on: Patient Adherence, Provider-Patient Communication, Motivational Interviewing, Health Literacy 02/2009 Loma Linda University School of Medicine, Loma Linda, CA 05/2009 The Cleveland Clinic Dept of Medicine, Cleveland OH 05/2009 Ohio Association of Health Plans Conference, Columbus, OH 05/2009 The Cleveland Clinic Residency Program: South Pointe Hospital, Warrensville Heights, OH 05/2009 Mansfield Ohio Physicians Association, Mansfield, OH 06/2009 The Cleveland Clinic, Hospitalist Residency Program, Cleveland, OH 06/2009 Northwestern University; Advocate Health Care; Chicago, IL 06/2009 Sanford Hospital and Health Plan, Sanford Medical School, U. South Dakota, Sioux Falls, SD 07/2009 Choice Medical Group-Physicians and Medical Plan Directors, Apple Valley, CA 08/2009 Grand Rounds, Department of Internal Medicine, The Cleveland Clinic, Cleveland, OH 09/2009 Desert Oasis Medical Group, Rancho Mirage, CA 09/2009 University of Minnesota Medical Center. Fairview, Minneapolis, MN 09/2009 University of Washington Medicine, Pharmacy Services, Seattle, WA 10/2009 California Collaborative Adherence Project, Pfizer/RAND Corporation, Santa Monica, CA 01/2010 University of Utah School of Medicine, Salt Lake City, UT 01/2010 Intermountain Health Care, Salt Lake City UT 02/2010 Texas Business Group on Health, Corporate Benefits Forum, Dallas, TX 04/2010 Morongo Indian Health Clinics, Banning, CA 04/2010 Health Care Partners, Torrance, CA 05/2010 Diabetes and Obesity Global Therapeutic Expert Forum, Merck, Philadelphia, PA 05/2010 Health Choice Health Plan, Phoenix, AZ 05/2010 Evercare Health Plans, Phoenix, AZ 05/2010 California Association of Physician Groups, Annual Conference, Palm Desert, CA 06/2010 Department of Surgery Grand Rounds, County Regional MC, Riverside, CA 07/2010 Highmark Blue Cross Blue Shield, Medical Directors, Pittsburgh, PA 07/2010 Medical Grand Rounds, Saint Vincent Hospital and Health System, Erie, PA 08/2010 American Psychological Association, Annual Conference, San Diego, CA 14

15 08/2010 Facey Medical Group, Mission Hills, CA 09/2010 European Association for Communication in Healthcare, Verona., Italy 09/2010 Employers Health Coalition, Little Rock, AK 10/2010 Rex Hospital-University of North Carolina Health Care, Raleigh, NC 10/2010 University of Minnesota Fairview Medical Center, Minneapolis, MN 10/2010 Allina Health Systems, New Ulm, MN 05/2011 Nevada Employers Health Coalition, Reno, NV 06/2011 Texas Business Group on Health, Houston, TX 06/2011 Eisenhower Medical Center, Rancho Mirage, CA 11/2011 Prospect Medical Group, Orange, CA 12/2011 Dallas Business Group on Health, Dallas, TX 12/2011 Austin Business Group on Health, Austin, TX 12/2011 Central Utah Clinic, St. George, UT 02/2012 Parkview Hospital, Riverside CA 04/2012 Henry Ford Hospital and Health System, Detroit, MI 04/2012 Greater Detroit Area Health Council, Ann Arbor, MI 07/2012 Sutter Health, Sacramento CA 07/2012 Greater Alabama Business Council, Montgomery, AL 07/2012 Blue Cross Blue Shield, Birmingham, AL 07/2012 Baptist Health Systems, Birmingham, AL 11/2012 Central Ohio Primary Care, Columbus, OH 11/2012 Resurrection Health, Chicago, IL 11/2012 Advocate South Suburban Hospital, Chicago, IL 11/2012 St Jude Health Center, Brea, CA 02/2013 St Luke s Medical Center, New Hartford, NY 04/2013 Merck and Co. US Medication Adherence Advisory Board, San Francisco, CA 04/2013 Wisconsin Academy of Physician Assistants, Annual Meeting, Madison, WI 05/2013 Mayo Clinic, Department of Medicine Grand Rounds, Rochester, MN 05/2013 Mount Auburn Physicians IPA, Cambridge, MA 05/2013 Harvard Vanguard Associates, Atrius Health, Boston, MA 05/2013 Rhode Island Primary Care Physicians Corporation, Providence, RI 05/2013 Albany Medical College, Dept of Urology, Albany, NY 05/2013 Capital District Physicians Health Plan, Albany, NY 07/2013 Digestive Health Specialists, Tacoma, WA 07/2013 Montefiore Medical Center, Bronx, NY 07/2013 PriMed, Trumbull, CT 07/2013 ConnectiCare, Farmington, CT 09/2013 Merck, U.S. Human Health Headquarters, Grand Rounds: North Wales, PA 10/2013 Greater Detroit Area Health Council (GDAHC), Detroit, MI 10/2013 Employers Health Coalition Conference, Fort Smith, AR 10/2013 Blue Cross of Alabama, Birmingham, AL 10/2013 Baptist Health System, Birmingham, AL 11/2013 Central Ohio Primary Care, Columbus, OH 11/2013 Orchard Pharmaceutical Specialty Pharmacy Services, North Canton, OH 11/2013 Kirtland AFB, Albuquerque, NM 11/2013 Presbyterian Healthcare Services, Albuquerque, NM 02/2014 Columbus Clinic, Columbus, GA 02/2014 Martin Army Community Hospital, Fort Benning, GA 03/2014 Harbin Clinic, Rome GA 15

16 04/2014 Chinese Hospital Physician Medical Staff, San Francisco, CA 05/2014 School of Medicine, University of California, Riverside, CA 06/2014 Primary Care Patient Centered Medical Homes, Honolulu and Pearl City, HI 06/2014 Asian American Accountable Care Organization, New York, NY 06/2014 Montefiore Medical Center, Albert Einstein College of Medicine, Grand Rounds, Dept. of Rheumatology, Bronx, NY. 06/2014 UCSF Department of Gastroenterology Grand Rounds, San Francisco, CA 07/2014 Metro Urology, Minneapolis, MN 07/2014 Urology Associates, Minneapolis, MN 07/2014 Nebraska Regional Cystic Fibrosis Center, University of Nebraska Medical Center, Omaha, NE 07/2014 Transplant Center, University of Nebraska Medical Center, Omaha, NE 16