1 Audio and Web Conferencing Stakeholder Meeting July 29, 2009
2 Agenda Introductions Who is here Project Management Support What has brought us here Stakeholder Survey Volumes of Usage and Missing Information The insource versus outsource questions ATT Contract and ilinc Contracts DAS Contracts and SPO Business Requirements Q and A Next Steps..
3 Project Management Support Transitioning from Linda Anderson to Suzanne Hein - Communications - Questions and Answers - Status Updates - Issues Tracking - Additional Expecations
4 Welcome and Introductions Executive Sponsorship Bret West, DAS CIO Dugan Petty, State CIO Audio and Web Conferencing Project and Support Team: Debbie Fery Shawn Wagoner Glenn Robertson Lawrence Eng Doug Inman Kevin Hudson Linda Anderson Suzanne Hein Who is here Justice Corrections Forestry DAS-Operation DAS-Contracts Oregon Commission on Children and Families Board of Parole and Probation So. Oregon ESD Umatilla Marrow ESD Lane ESD Willamette ESD Marion County Economic Development Chemekta CC Governor s Office Oregon Health Licensing Legislative Media
5 What has brought us here..and what we are doing about it IRMD Re-Organization and staffing of the SDC Immediacy of need No time to look back, Customers are calling, customers of DAS were demanding services TSC redirected staff from LAN/Desktop Services to support this service Help Desk and Infrastructure Support 3 staff, administration and billing staff Revenues support the existing costs and emergency limitation was given to pay for these increased cost, as TSC did not have limitation budgeted going into 07_09. It was not anticipated that TSC would remain in this business without limitation to support it correctly.but here we are. Web Conferencing is a natural extension of audio conferencing and using the internet uses and infrastructure that we already pay for and have access to.
6 What is Happening: Audio Conferencing and Web Based Meetings (with IP Desktop Video) Decision based on usage and rates leans towards outsourcing. DAS is providing four mechanisms with four differing rate models for audio conferencing one is a contract with ATT and the others are self-hosted within DAS for customers. Agencies are individually purchasing Web Based Meeting services via contracts (GoTo Meeting, WebEx, LiveMeeting) - this has redundant process and lack of economies of scale for pricing. Nobody is getting any price breaks The use of basic audio and web Conferencing as an alternative to in-person meetings is underutilized in the State of Oregon. There is potential for huge growth, web based meeting is a natural off-shoot given its basic use of audio conferencing.
7 What is Happening: Audio Conferencing and Web Based Meetings (with IP Desktop Video) Pricing for the outsourced model would require the purchase of buckets of minutes and a Bucket of Accounts. DAS could be the administrator of the bucket for all customers to achieve economies of scale. The vendor would chargeback customers for their usage DAS would administer a contract with an outsourced vendor for the State of Oregon All researched outsourcers are willing to lower their rates based on collective volume and create tiers based on collective volume. Tiers for Audio and for Accounts The State of Oregon has a competitive advantage based on its volume. The State does not have a competitive advantage in hiring FTE and the ability to add capacity on the fly.
8 Stakeholder Survey Question and Answer
9 Volumes See Handout Volume Projections in Minutes Per Year 1/1/2010 1/1/2011 1/3/2012 1/4/2013 1/5/2014 Current Year1 Year2 Year3 Year4 Year5 Volume Audio Annual Annual Annual Annual Annual Annual Basic Audio Conferencing (TSC, ATT Contract, Revenue Bld PBX, SDC Meeting Place) TSC Customers (base 150) Ports OAH 132 ports * hours per month * 75% DAS-SDC - 27 ports * hours per month * 50% 1,684,476 1,684,476 1,684,476 1,684,476 1,684,476 1,684,476 DAS-EISPD- 12 ports * hours per month * 40% 598, , , , , ,925 Corrections - 32 ports * hours per month * 50% 1,996,416 1,996,416 1,996,416 1,996,416 1,996,416 1,996,416 PUC - 20 ports * hours per month * 40% 998, , , , , ,208 Total TSC 5,278,025 5,278,025 5,278,025 5,278,025 5,278,025 5,278,025 ATT Contract 12-14K Per Month 11 cents per min 1,418,182 1,418,182 1,418,182 1,418,182 1,418,182 1,418,182 Revenue Building PBX ports, 75%, hours per month 9,358,200 9,358,200 9,358,200 9,358,200 9,358,200 9,358,200 SDC Meeting Place - 30 ports, 75%, hours per month - Removed Capacity **Year 1: Projected Volume Associated with Web Based Meeting (based on Self-Hosted Model Capacity) 28,074,600 28,074,600 28,074,600 28,074,600 28,074, %, hours per month - no growth projections Basic Audio Conferencing with Recording (OAH) hours per month (Minutes) - No growth Total Audio Minutes 16,054,407 16,054,407 16,054,407 16,054,407 16,054,407 16,054,407 80,272,033 Other Volumes to Consider Web Based Meeting, non-ip and non-att Contract WebX GotoMeeting Organizations Using Alternative Recording Devices for Hearings
10 Insource versus Outsource Shall DAS purchase and support insourcing of the audio and web conferencing service OR shall the state outsource this service? Which option is more cost effective and in the best interest of the State of Oregon?
11 Insource versus Outsource If outsourcing is chosen: DAS will assist customers in transitioning to an outsourced vendor by working with the outsourcer. There is are some very specific business requirements that are needed and ones that need to be defined. If insourcing is chosen: a procurement will be done to purchased or lease the needed infrastructure and hire staffing to support the volume and business needs of customers. A rate will be developed that is fair and agreed upon and is cost recovery. Transition planning will occur to move customers from current bridging infrastructure to the new bridging infrastructure
12 Insourcers Meeting Place Audio Conferencing with Web Meeting Support Builds on exisitng investment Audio Conferencing - Web Based Meetings - Self Hosting Total 300 Audio Ports Total 300 Web Meeting Ports. Exisiting Capacity 40 web and 30 Audio Added Capacity 260 Web and 370 Audio Architecture Chassis with 2 Blades - Audio and Web Based Meeting Gateway 2 File Servers - Meeting Application and Recording Application *Inflation Factor to be Applied 5% 5% 5% 5% Year1 Year2 Year3 Year4 Year5 HW - New Investment 29, HW - Initial Investment w/ Maint $ 58, *HW Maint - Pay maint on both investments $ 10, $ 10, $ 11, $ 11, $ 12, SW - New Investment $ 362, SW - Initial Investment w/ Maint $ 43, *SW Maint - Pay maint on both investments $ 39, $ 41, $ 43, $ 45, $ 47, Training and Implementation $ 50, *Hosting Charges - SDC Rates, 2 Distributed System Servers $ 13, $ 14, $ 15, $ 16, $ 16, *Disk Space - use SDC Rates $ 4, $ 4, $ 4, $ 4, $ 4, *Hosting Cisco Network Gear and Gateway Appliances XXXXXX FTE Help Desk 3 (2-ISS3 and ISS5) $ 288, $ 288, $ 296, $ 296, $ 320, FTE Technicians 2 - ISS6 $ 220, $ 220, $ 226, $ 226, $ 221, FTE Admin Overhead (Management and Billing).45 $ 28, $ 28, $ 29, $ 29, $ 30, Total $ 101, $ 1,046, $ 608, $ 626, $ 630, $ 654, $ 3,668, ,272,033 $
13 Information on Outsourcers ATT Contract - Contract # 4124-PA ilinc see handout Intercall WebEx
14 ilinc Insource OR Outsource
15 Intercall - Outsource INTERCALL OUTSOURCE Price Per Minute <$0.017> Web Based Meeting Prepaid 500 Account with 125 Participants per Account Additional Price Breaks at Accounts Account holder has a dedicated 800 Number and Same Passcode $17.00 per Account $ 8, Audio Rate: Per Minute Basic Audio or Streamed Audio Conferencing Per Participant in the Meeting IP Voice = No Charge
16 WebEx - Outsource WebEx Rate Model Named Accounts: Account holder has the rights to schedule webinars with Account holder has a dedicated 800 Number and Same Passcode Flat Rate: Monthly regardless if service used - pre-paid per account Meeting Only Enterprise Portal Accounts $ $ Accounts $ $ Accounts $ $ Accounts $ $ Audio Rate $ 0.04 $ 0.04 >250,000 Minutes Per Participant on the Meeting Ad Hoc Acccounts: Minutes: Customer would pay by the minute. The cost per minute would be reduce by buying a bucket of minutes For customer who are just starting and do not have the volumes to use the Named\ Accounts Model. Minutes Meeting Only Enterprise Portal 40,000 $ 0.15 $ ,000 $ 0.13 $ ,000 $ 0.11 $ ,000,000 $ 0.10 $ 0.11 Audio Rate >250,000 Minutes IP Voice = No Charge
17 ATT - Outsource ATT Caller Paid 800 Number Audio Rate $ $ Flat- No Tiers ATT Connect Intergrated Edition -125 Interactive Per Minute No Account Required.072 per minute Account based oer year plus Audio rate per minute ATT Connect Enerprise Interactive and 5000 Listeners Per Minute No Account Required.084 per minute Account based oer year plus Audio rate per minute
18 July 1, 2009 Forward Audio and Web Conferencing TSC will continue to support customers in a selfhosting manner with its current infrastructure for 90 days at this point.and longer TSC will continue the present rate model and billing method - ATT Contract good until 2011 When a decision is made on Phase 1, we can send info via or have another forum..vote..on Phase 2 Planning
19 Business Requirements - Baseline Account Based Model Custom Branded Portal for all One-Stop Marketing and PR Support 6am to 10pm Help Desk Account Management Usage Data by Account with drill down Training and Business Operations Integration
20 Business Requirements - Baseline Slide show presentations - where PowerPoint or Keynote slides are presented to the audience and markup tools and a remote mouse pointer are used to engage the audience while the presenter discusses slide content. Live or Streaming video - where full motion webcam, digital video camera or multi-media files are pushed to the audience. IP bases Voice Over Internet Protocal (VoIP) and Traditional Audio Bridging Real time audio communication through the computer via use of headphones and speakers Web tours - where URLs, data from forms, cookies, scripts and session data can be pushed to other participants enabling them to be pushed though web based logons, clicks, etc. This type of feature works well when demonstrating websites where users themselves can also participate. Meeting Recording..the Entire Meeting and or just the audio, and or without launching the web conferencing application FTP file electronically and or store for latter playback. Where presentation activity is recorded on the client side or server side for later viewing and/or distribution. Whiteboard with annotation (allowing the presenter and/or attendees to highlight or mark items on the slide presentation. Or, simply make notes on a blank whiteboard.) Text chat - For live question and answer sessions, limited to the people connected to the meeting. Text chat may be public (echo'ed to all participants) or private (between 2 participants). Polls and surveys (allows the presenter to conduct questions with multiple choice answers directed to the audience) Screen sharing/desktop sharing/application sharing (where participants can view anything the presenter currently has shown on their screen. Some screen sharing applications allow for remote desktop control, allowing participants to manipulate the presenters screen, although this is not widely used.)
21 Business Requirements - Baseline 125 Participants per conference Umlimited number of accounts for the State of Oregon Performance SLA 800 Number Host Paid and Caller Paid(participant paid) phone numbers Standardized Headsets and Cameras buy bulk.
22 Video Conferencing Stakeholder Forum Suzanne Hein TSC 955 Center St NE - U510 Salem, OR Debbie Fery TSC Manager 955 Center St NE - U510 Salem, OR
Web Conferencing Glossary Ad-Hoc Meeting a meeting that can be held immediately, on-the-fly Adobe Connect Adobe Connect is a Web Conferencing solution that provides rich, interactive, multimedia experiences
InterCall offers a range of web conferencing solutions designed for use with different types of meetings: from less formal on-the-fly get-togethers to carefully structured company-wide conferences or training
Instant Net Conference with Cisco WebEx Meeting Center Setting up an Instant Net Conference Subscription (first time only) Go to https://www.mymeetings.com/ Select the Manage My Meetings login link. Enter
ilinc Communications Proposal for The State of Oregon ilinc Communications, Inc. is the only top-tier provider focused solely on Web conferencing software and audio conferencing solutions. ilinc technology
Web Conferencing Review Discover how a simple technology could save you time, money and stress Megameeting UK Ltd Shoreham Airport Shoreham-by-Sea West Sussex BN43 5FF t: 0844 967 0358 e: email@example.com
January, 2005 Side-by-side product comparison for web conferencing applications webex Meeting Center vs. hotcomm webex Meeting Center is a web-based virtual meeting product available as a hosted service.
HOSTING AN NJIT WEBEX MEETING PRELIMINARY MEETING PREPARATION For the best quality and experience during your WebEx Meeting, you should have the following: Technical Needs: A headset/mic combo unit (preferably
Choosing a Microsoft Web Conferencing Solution Published: August 2007 For the latest information, please see http://www.microsoft.com/uc/ Introduction In today s global economy, companies need to communicate
Unified Communications CISCO WebEx Guide for participants of WebEx meetings Version: January 2014 TABLE OF CONTENTS Introducing WebEx... 2 How to join a WebEx meeting... 2 How to join a WebEx meeting as
Advanced and Customized Net Conference with Cisco WebEx Meeting Center This Advanced and Customized Net Conference with Cisco WebEx Meeting Center User Guide details how to access the Cisco WebEx Meeting
Genesys Meeting Center User Guide v4.0. For more information: 866.46.797 www.genesys.com Genesys Meeting Center is your perfect everyday business conferencing tool. Our awardwinning technology integrates
offers a range of web conferencing solutions designed for use with different types of meetings: from less formal on-the-fly get-togethers to carefully structured company-wide conferences or training sessions.
Web Conferencing SOLUTIONS Buyers Guide Table of Content: SOLUTIONS for businesses 2 Web meeting basic needs 2 Other types of online web conferencing 2 Web based conferencing features 3 Web conferencing
Net Conference with Cisco WebEx Meeting Center This Cisco WebEx Meeting Center User Guide details how to access the Cisco WebEx Meeting Center service from the WebEx site directly, integration with the
Web Conferencing Product Comparison There are a variety of web conferencing solutions designed for use with different types of meetings: from less formal on-the-fly get-togethers to carefully structured
Table of Contents Begin Here: Getting Started with WebEx... 1 Scheduling a Meeting from the WebEx Website... 4 Scheduling a Meeting from Outlook 2010... 5 Selecting Audio Conference Settings... 6 Joining
Rich Media for Online Events How Cisco Uses Rich Media for Online Customer Events and Seminars A Cisco on Cisco Case Study: Inside Cisco IT 1 Overview Challenge Cost-effectively generate high-quality sales
VNETVIRGINIA EDUCATION NETWORK FOR VIRTUAL CONFERENCING GUIDELINES FOR EFFECTIVE WEB CONFERENCES JULY 2008 VNETVIRGINIA EDUCATION NETWORK FOR VIRTUAL CONFERENCING A principal goal of the Office of Educational
What Makes MegaMeeting.com Unique? What is Web Conferencing? Web Conferencing is when two or more people meet over the Internet to share information and ideas. Web Conferencing systems typically provide
Bridgit conferencing Bridgit software allows the user to: Simple conferencing Connect quickly to anyone with an Internet connection share voice, video and data. You can start or join a conference at any
Hassle-Free Meetings Hold meetings anytime anywhere. www.spreed.com Hold meetings anytime anywhere. Save time and money. Move plans forward with online conferencing! Why Use Spreed? Time Is Money Spreed
F E A T U R E C O M P A R I S O N M A T R I Web Conferencing Product Comparison offers a range of web conferencing solutions designed for use with different types of meetings: from less formal on-the-fly
Getting Started Guide for WebEx Hosts and Presenters Scheduling a Meeting in Outlook First, install the WebEx Productivity Tools. Then you can schedule your online Meeting using Outlook just like you schedule
WebEx Meeting Center User's Guide Table of Contents Accessing WebEx... 3 Choosing the scheduler that works for you... 6 About the Quick Scheduler Page... 6 About the Advanced Scheduler... 8 Editing a scheduled
QIPP Digital Technology Guides Online Meeting Service: Procurement Guidance Author: Richard Trusson Date: March 2012 Version: 1.2 Crown Copyright 2012 Page 1 of 17 Amendment History: Version Date Amendment
Emerging Trends in Unified Communications Applications and Services Market in India H1 2014 Rising Customer Expectations Lead to Higher Adoption of Unified Communications Solutions 9ABD-64 January 2015
San Jac ITS Audio/Web Conferencing Options Our goal at (ITS) is to provide the highest level of technical support and customer service to all San Jacinto College students and employees. We are constantly
USER GUIDE Verizon Net Conferencing h l M ti C t Instant Net Conference Powered by Cisco WebEx Technology Meeting Center Setting up an Instant Net Conference Subscription (first time only) Go to https://www.mymeetings.com/
Audio and Web Conferencing meet any time, anywhere agenda section 1 section 2 section 3 section 4 customer expectations service overview pricing structure and case study why Orange? 2 Audio and Web Conferencing
Iron Bow Questions New Phone System Questions from Potential Respondents: 1. Question: Please provide more detail on: solution that provides alternative routes for data in the event of a main access point
TurboMeeting User Manual Version Description Author Published Date 1.00 Initial release Scott Bullock 24.05.2012 1.01 Updated for production Scott Bullock 08.06.2012 release 1.02 Updated Audiobridge info
COLLABORATION TOOLS FOR EFFECTIVE MULTI-NATIONAL COLLABORATION ACTIVITIES Valentin Todorov 1 1 United Nations Industrial Development Organization (UNIDO) firstname.lastname@example.org Meeting on the Management of
This guide provides the basic information necessary to create, start, and host a GreenLight Web conference. Call (800) 839-9976 if we can be of any assistance. Thank you for using GreenLight Collaboration!
Unified Communications CISCO WebEx Guide for Host/Meeting Organiser Version: November 2014 TABLE OF CONTENTS Introducing WebEx... 2 How to create a WebEx account... 3 The first time you log into WebEx...
Implementing Live Meeting with Microsoft Office Communications Server 2007 Product Group - Enterprise Dell White Paper By Ananda Sankaran Farrukh Noman April 2008 Contents Introduction... 3 Microsoft Office
Getting Started With AT&T Web Meeting Powered by Cisco WebEx 2009 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property.. Course Goal After
CANADIAN LAWYER SPONSORED WEBINARS Explore this exciting and interactive platform to share your business expertise with your prospects and clients and gain exposure for your brand, product, expertise or
Unified Communications Using Microsoft Office Live Meeting 2007 Text version of online course. Contents Unified Communications... 1 About Microsoft Office Live Meeting 2007... 3 Copyright Information...
onconference Presents v15 This guide will describe how to hold an onconference Presents web conference. Getting Started - Chairperson onconference Presents chairpersons require: 7-digit access code, passcode.
Audio/Video/Web Conferencing Services Oregon Digital Government Summit Shared Services: Best Practices and Opportunities June 13, 2011 Derek Abrams, Manager - OSU Managed Communications Services Sean McSpaden,
OpenScape Web Collaboration The quickest and easiest way to collaborate, share and support online Performance-boosting collaboration and secure support from anywhere Issues raised, ideas shared and decisions
Web Conferencing with WebEx Setting Up an Unrestricted Meeting 1. Browse to https://purdue.webex.com. 2. In the upper right, click Log In. 3. Log in with your Purdue Career Account. 4. Click the Meeting
Work Smart: Using Lync 2010 Attendee With Microsoft Lync 2010 Attendee communications software, you can join Microsoft Lync 2010 meetings with attendee and presenter privileges, and can also join as an
How to Join or Accept a GoToMeeting Videoconferencing Request 1. Join a Session Join a session from your invitation email 1. Open the calendar invitation you received from the organizer. 2. Click the Join
About KRM: Web Conferencing & Webinar Management Experts In 1994, Rick Olson, KRM President and CEO, put together the right people and technologies to make webinars and digital events affordable, practical
REDBACK CONFERENCING COMPREHENSIVE USER GUIDE AUDIO & WEB CONFERENCING Version 2.26 1 Table of Contents Moderator Teleconference Touch Tone Commands... 3 Web Conferencing Moderator User Guide.. 4 Moderator
Getting Started www.clickmeeting.com 1 Introduction ClickMeeting is a web-based videoconferencing platform where you can conduct on-demand meetings, webinars and presentations without spending a dime on
Virtual Team Collaboration Glossary Steve Prahst, Rhonda Arterberrie, and Dennis Kay Knowledge Management and Collaborative Technologies Branch NASA Glenn Research Center Introduction Most NASA projects
White Paper Deployment options for Avaya Communicator for Microsoft Lync with Lync Peer to Peer calling enabled Abstract This white paper describes the procedure to enable Microsoft peer to peer calling
Tata Communications Web Reservations Overview Tata Communications Conferencing & Collaboration Services Live Meeting 2007 User Guide Contents This guide explains how to use the Live Meeting 2007 service
WebEx Meeting Center User s Guide Version 8 Copyright WebEx Communications, Inc. reserves the right to make changes in the information contained in this publication without prior notice. The reader should
U S E R G U I D E V 4. 1 1. 7 Unified Meeting Easy to use, simple, reliable Unified Meeting lets you quickly and easily bring people together from anywhere in the world. You get audio, web and video conferencing
Getting Started with Microsoft Office Live Meeting Published October 2007 Last Update: August 2009 Information in this document, including URL and other Internet Web site references, is subject to change
CSU Stanislaus Office of Information Technology Blackboard Collaborate Introduction & Handbook What is Collaborate? Blackboard Collaborate is the university s online meeting and conferencing service. Users
Getting Started with Microsoft Office Live Meeting Published October 2007 Information in this document, including URL and other Internet Web site references, is subject to change without notice. Unless
ilinc Participant Guide This User Guide is designed for all ilinc Users. It provides information on setting up your user information, joining and attending sessions, and will provide information on the
CHAPTER 2 Scope The Cisco Virtual Expert Management solution is a powerful, flexible communication solution that addresses a variety of technical, business, and associated service preferences. Deployment
Setting up VOIP conferencing on a PC You must have your computer and an internet connection. Your computer must have a supported sound card (most computers do). It is recommended that you use a computer
WebEx Event Center User's Guide Copyright 1997-2013 Cisco and/or its affiliates. All rights reserved. WEBEX, CISCO, Cisco WebEx, the CISCO logo, and the Cisco WebEx logo are trademarks or registered trademarks
ENTERPRISE VIDEO PLATFORM WELCOME At Panopto, transforming the way people learn and communicate is our passion. We re a software company empowering companies to expand their reach and influence through
Audio and Web Conferencing 1 Moderator Touch Tone Commands 3 System Requirements 4 Browsers Operating Systems Plug-ins Internet Connection Hardware Joining your Web Conference 5 Ending your Web Conference
Unified Meeting 5 User guide for Windows Unified Meeting 5, a meeting and collaboration application enhances the way you communicate by making meetings convenient and easy to manage. It improves your meeting
How to Host WebEx Meetings Instructions for ConnSCU Faculty and Staff using ConnSCU WebEx BEFORE YOU BEGIN PLEASE READ! On 7/30/15, the ConnSCU WebEx site was upgraded to a new version. Although the new
1 Connect and Collaborate With Unified Communications David Schenkel, ADTRAN, email@example.com Industry Briefings 2 Sunday, 16 January 2011, 13:30 15:00 Location: Nautilus 1 2 Who is ADTRAN? Leading
At the end of this tutorial, you will be able to answer the following questions: What is Coursar WebMeeting?... 1 What are the minimum requirements to run a meeting?... 2 What are the Roles in an online
Mobile Web Conferencing: Session Management Tips for Moderators Blackboard Collaborate Mobile Web Conferencing is designed for active learners who are on the go. Session attendees can participate in web
OpenScape Web Collaboration The quickest and easiest way to collaborate, share and support online Performance-boosting collaboration and secure support from anywhere Issues raised, ideas shared and decisions
OpenScape Web Collaboration Your easiest path to unified communications Siemens Enterprise Communications www.siemens-enterprise.com OpenScape Web Collaboration Scalable, reliable, and highly secure web
Enterprise Unified Communications and Collaboration Services: Audio, Video and Net Conferencing Service Description Version 1.00 Effective Date: 07/01/2012 Purpose This Enterprise Service Description is
Unicom and Microsoft Lync 2010 Enterprise Voice Getting Started Objectives This course covers the following voice and video features of the Lync 2010 client. Make a Call Answer a Call Manage a Call Forward
Blackboard Collaborate Classroom in Desire2Learn Presenters Copyright 2014 Information Technology Services Kennesaw State University This document may be downloaded, printed, or copied, for educational
Reserved Net Conference with Cisco WebEx Event Center Frequently Asked Questions This document addresses how to use Reserved Net Conference with Cisco WebEx Event Center service from scheduling a Reservation,
Introduction The Microsoft Office Communicator 2007 R2 client (MOC) is part of an overall Villanova University enterprise system integrated with Outlook/Exchange, the Microsoft Office Suite, SharePoint
A Business Case for Lync 2010 Unified Communications Marcus Bluestein Chief Technology Officer Kraft & Kennedy Session Description Lync is certainly cool, but what can it do for a lawyer? Learn how Lync
Contents About this guide... 1 Setting up a meeting... 1 Starting and conducting a meeting... 5 Presenting information... 6 Recording meetings... 12 Hosting a large meeting... 13 Solving common problems...
Microsoft Office Live Meeting Presenter Guide ** REFER TO GETTING STARTED GUIDE FOR SET UP AND SCHEDULE MEETINGS. JOIN A MEETING FROM AN E-MAIL INVITATION Australia 1800 468 225 +61 2 8295 9000 China 10800
Blackboar d Collaborat e V er s ion 12 Blackboard Collaborate Level 1: Overview North Dakota University System Advanced Learning Technologies Copyright Blackboard Collaborate 09012011All Rights Reserved.
Product Comparison MXmeeting Versus and Dec 08 Compare the leading hosted web conferencing provider for small to medium sized business, and WebEX (the leading provider to medium and large organizations)
Foot Locker Web Conferencing Service Guide For Assistance Call: 1-800-688-9137 Reservation Line: (800) 688-9137 1 WebEx Users Guide This guide provides tips and techniques that you can use to conduct effective
Creating Elluminate Live! Recordings Best Practices Record and Playback Feature Elluminate Live! sessions can be recorded and played back Allows the creation of scripted sessions to be delivered asynchronously
Frequently Asked Questions WHAT IS WEBEX MEETING CENTER? WebEx is an online web conferencing platform that allows busy industry leaders to achieve better results through more productive, engaging web meetings.
Advanced and Customized Net Conference With Cisco WebEx Meeting Center Meeting Tips Meeting Tips for WebEx Meeting Center provides tips and techniques that you can use to conduct more efficient meetings
Get started with Lync 2013 To get started with Lync 2013, you will need: Lync 2013 software (installed with Microsoft Office Professional Plus 2013). An audio device and webcam (optional). Check your audio