AML Internet Manor Court, Manor Farm House, London Road, Derby, Derbyshire, DE72 2GR. Tel: Fax:

Save this PDF as:
 WORD  PNG  TXT  JPG

Size: px
Start display at page:

Download "AML Internet Manor Court, Manor Farm House, London Road, Derby, Derbyshire, DE72 2GR. Tel: 01332 650 009 Fax: 01332 650 850 Email:"

Transcription

1 AML Internet Manr Curt, Manr Farm Huse, Lndn Rad, Derby, Derbyshire, DE72 2GR. Tel: Fax:

2 Cntents Page Situatin Analysis 3 AML Internet - The Slutin 4 Case Example 5 Prduct Infrmatin 5 Desktp and Laptp Optin 6 Server Optin 7 Service Security 8 Summary / Prices 8-2 -

3 AML Internet Online Backup This is anther high quality service in a grwth marketplace that cmplements bradband and ther IT related services we ffer. Yur cmpany s data is an asset that needs t be prtected. Situatin Analysis The far reaching cnsequences f lsing data is a place where n business big r small wants t find themselves, yet it is estimated that: 51% f businesses wh lse their data fail within 2 Years. 99% f businesses d nt have a prper daily backup rutine in place. 80% f businesses wh actually carry ut data backups still emply a tape media back up strategy. 60% f backups are incmplete. 50% f restres fail. End-user cmpliance with backups is nly 8%. The use f tape media significantly increases the risk f failure f a backup and r recvery. This als intrduces the ptential f human errr fr lst r misplaced tapes. Gd practice fr tape management requires strage in a fire prf data safe and ff site lcatins. This impacts bth in terms f the amunt f manual interventin required t perate the system, and in time lst in the physical retrieval f the required media. The mre traditinal methds f backing up data are ften abused r mismanaged, pening up a high degree f risk and security breech. Technlgy has played a key rle in the advance and develpment f the business recvery market. Traditinal methds emplyed by many cmpanies have all t ften prved t be unreliable and flawed leaving business crippled by the lss f their critical data. The reductin in bth actual back up time and business recvery time due t the adptin f the new technlgies has ffered a key advantage ver mre traditinal tape media, whilst at the same time dramatically reducing the risk f media failure. What created this market? Market Statistics Data is valuable Directrs & Officers bligated t prtect data & infrmatin PC s frequently nt backed up Traditinal methds flawed & nerus e.g. tape Need fr simple, secure slutin E-risk insurance (Disaster Recvery strategy) Cmbined Cde, Turnbull Reprt (ICAEW) & Higgs reprt 60% f Business Critical data is held n laptps. 43% f Businesses wh lse their data dn t repen

4 The Slutin AML Internet Online Backup is a backup slutin that allws yu t easily, securely and autmatically backup yur critical data t tw separate and secure ff-site lcatins. The service als allws backed up data t be securely retrieved and restred t the riginal Desktp, Laptp r Server, r t a replacement machine, anywhere in the wrld. Businesses themselves require mre flexibility tday, with many being gegraphically dispersed, the ability t back up and restre securely frm any lcatin ffers a key peratinal safety net fr missin critical data. In many instances, data n these devices is unprtected and liable t lss thrugh hardware and sftware failure, misadventure, theft and human errr. Prtectin is achieved by enabling data t be backed up securely ver the Internet t a disk-based strage facility within AML Internet data centres. AML Internet Online Backup uses Ahsay, RSA security apprved. AML Internet Online Backup can ensure that business critical data stred n servers, desktps and laptps can be efficiently prtected meeting gvernance bligatins (The Cmbined Cde, Turnbull Reprt and Higgs Reprt). The key features and benefits f AML Internet Online Backup are: N set-up fees yu nly pay fr the strage yu need. N up-frnt capital utlay Security ultra high security data centres, authenticatin prcedures and encryptin f yur data. Off Site data is stred simultaneusly in tw separate data centres within highly secure IBM Business Cntinuity buildings and is mirrred between these sites every 15 minutes. Autmatin nce yu set yur backup chices and schedules, the system autmatically backs up yur data. Speed as AML Internet Online Backup uses prgressive incremental backup technlgy, it is significantly faster than traditinal tape backup systems. Remte Access - data retrieval is quick and easy and can be dne anytime, anywhere in the wrld. Access t mre data days f histrical data available t recver. Archive ptin yur data can be archived t ther media. Snapsht facility the ability t deal with larger amunts f data. Centralised Cntrl If required, the unique Mnitr Cnsle allws yu t see exactly what has been backed up at any site, regardless f gegraphical lcatin

5 Case Example Befre A telecms cmpany previusly used tape back up. This invlved a different tape fr each day f the week and the respnsibility f the last persn t leave the ffice t set the backup running. Prblems were: backups failed due t sftware errrs tapes smetimes ran ut f capacity right tape nt always available, having been taken ffsite fr security & nt returned data was verwritten within 7 days recvery f data ften failed After - Fllwing the simple install, the relevant files were selected and scheduled fr nline backup at 7pm every day. Once the initial backup was cmpleted, the daily nging backups were incremental and fast. It was als very straightfrward t recver files ver the internet in minutes. The nline backup service prvided: Secure ffsite data strage Encryptin f all stred data Data stred in 2 lcatins Backup times faster than tape Full autmatin with ease f use Centralised cntrl Prduct Infrmatin The Service ffers a chice f sftware ptins: Desktp & Laptp (D&L) versin and/r Server Editin (SE) versin The Service has fur main priced cmpnents: A mnthly recurring charge fr each Desktp r Laptp user (D&L) Licence. A mnthly recurring charge fr each Server Editin (SE) Licence. A mnthly recurring charge fr the Data Strage space. A mnthly recurring charge fr plug-ins which supprt functins including Micrsft Exchange, SQL, Ltus Dmin, Oracle & Grupwise see Price List fr full range f available Plugins. The benefit f this is there are n up frnt capital utlays and yu nly pay fr the strage space yu need

6 Desktp & Laptp Optin (D&L) The D&L service enables data stred n Desktp and Laptp PCs t be securely backed up ver the Internet r WAN t the resilient strage facility within an AML Internet data centre. A Backup Client is installed n each PC t be prtected. This can be pre filtered t nly allw the backup f certain types f files e.g MS Office dcuments, helping t prevent abuse by staff backing up persnal files such as phtgraphs etc. The Backup Client is dwnladed frm a designated web site. Installatin is easily carried ut by running the dwnladed executable file, which guides the user thrugh the installatin prcess, using an install Wizard. Once installed, the user can select which flders and files they want t prtect and activate their accunt n the strage platfrm. Backups can be manually instigated r autmatic. IT staff have the ability t lck-dwn certain functins ensuring crrect user backup prcedures. Specific features f the D&L Service include: Remte backup ver the Internet User and / r IT department File & Flder selectin File type inclusin filters File type exclusin filters (defined by IT Staff) Autmated back up at defined time Enfrced backup after defined perid (defined by IT Staff) User driven data restre n need t cntact IT Staff ID, passwrd and private key phrase authenticatin 30 t 60 days access t earlier backups Data cmpressin n transmissin reduces time taken Data encryptin n transmissin and strage highly secure A Mnitr Cnsle can be supplied t an end user if required (e.g multi site peratin) t allw IT management t see current usage and disable / enable specific users

7 Server Editin Optin (SE) The SE Service enables data stred n servers within yur business t be securely backed up ver the Internet t the resilient strage facility within AML Internet data centre. A Client (Agent) is installed n each server t be prtected and set-up via an install Wizard. The service can be mnitred and cntrlled by IT persnnel via an administrative cnsle. There is the ability t backup files that are in use at the time f backup withut having t clse the files. Additinally fr specific databases including SQL, Exchange, Ltus Dmin, Netware and Oracle, there are applicatin specific plug-ins t ensure uninterrupted peratin. Once installed, the custmers IT staff are able t select which files and flders are t be prtected thrugh the Client interface. Restratin f data is the respnsibility f the custmer. Specific features f the server Service include: Remte backup ver the Internet User File & Flder selectin Ability t backup pen files Plugins fr Exchange, SQL, Ltus Dmin and Oracle Autmated back up at defined times Netwrk usage thrttling t avid impact n real-time applicatins Phased backup ver multiple sessins f initial backup Data cmpressin n transmissin reduces time taken Encryptin f data prir t transmissin highly secure Custmer effected restre - 7 -

Backups and Backup Strategies

Backups and Backup Strategies IT Security Office Versin 2.3 02/19/10 Backups and Backup Strategies IT managers need t plan fr backups in terms f time and space required. Hwever, mst mdern backup sftware can cmpress the backup files

More information

GUIDANCE FOR BUSINESS ASSOCIATES

GUIDANCE FOR BUSINESS ASSOCIATES GUIDANCE FOR BUSINESS ASSOCIATES This Guidance fr Business Assciates dcument is intended t verview UPMCs expectatins, as well as t prvide additinal resurces and infrmatin, t UPMC s HIPAA business assciates.

More information

Understand Business Continuity

Understand Business Continuity Understand Business Cntinuity Lessn Overview In this lessn, yu will learn abut: Business cntinuity Data redundancy Data availability Disaster recvery Anticipatry Set What methds can be emplyed by a system

More information

Implementing SQL Manage Quick Guide

Implementing SQL Manage Quick Guide Implementing SQL Manage Quick Guide The purpse f this dcument is t guide yu thrugh the quick prcess f implementing SQL Manage n SQL Server databases. SQL Manage is a ttal management slutin fr Micrsft SQL

More information

COPIES-F.Y.I., INC. Policies and Procedures Data Security Policy

COPIES-F.Y.I., INC. Policies and Procedures Data Security Policy COPIES-F.Y.I., INC. Plicies and Prcedures Data Security Plicy Page 2 f 7 Preamble Mst f Cpies FYI, Incrprated financial, administrative, research, and clinical systems are accessible thrugh the campus

More information

Information Services Hosting Arrangements

Information Services Hosting Arrangements Infrmatin Services Hsting Arrangements Purpse The purpse f this service is t prvide secure, supprted, and reasnably accessible cmputing envirnments fr departments at DePaul that are in need f server-based

More information

Installation Guide Marshal Reporting Console

Installation Guide Marshal Reporting Console Installatin Guide Installatin Guide Marshal Reprting Cnsle Cntents Intrductin 2 Supprted Installatin Types 2 Hardware Prerequisites 2 Sftware Prerequisites 3 Installatin Prcedures 3 Appendix: Enabling

More information

UC4 AUTOMATED VIRTUALIZATION Intelligent Service Automation for Physical and Virtual Environments

UC4 AUTOMATED VIRTUALIZATION Intelligent Service Automation for Physical and Virtual Environments Fr mre infrmatin abut UC4 prducts please visit www.uc4.cm. UC4 AUTOMATED VIRTUALIZATION Intelligent Service Autmatin fr Physical and Virtual Envirnments Intrductin This whitepaper describes hw the UC4

More information

In addition to assisting with the disaster planning process, it is hoped this document will also::

In addition to assisting with the disaster planning process, it is hoped this document will also:: First Step f a Disaster Recver Analysis: Knwing What Yu Have and Hw t Get t it Ntes abut using this dcument: This free tl is ffered as a guide and starting pint. It is des nt cver all pssible business

More information

University of Texas at Dallas Policy for Accepting Credit Card and Electronic Payments

University of Texas at Dallas Policy for Accepting Credit Card and Electronic Payments University f Texas at Dallas Plicy fr Accepting Credit Card and Electrnic Payments Cntents: Purpse Applicability Plicy Statement Respnsibilities f a Merchant Department Prcess t Becme a Merchant Department

More information

State of Wisconsin. File Server Service Service Offering Definition

State of Wisconsin. File Server Service Service Offering Definition State f Wiscnsin File Server Service Service Offering Definitin Dcument Revisin Histry Date Versin Creatr Ntes 2/16/2008 1.0 JD Urfer First pass 2/16/2008 2.0 Tm Runge Editing changes 2/19/2009 2.1 Tm

More information

Release Notes. V8 Peregrine

Release Notes. V8 Peregrine Release Ntes V8 Peregrine Nvember 2014 Table f Cntents IMPORTANT NOTES FOR THIS RELEASE... 3 WHAT S NEW... 3 ENTERPRISE SERVER EDITION (ESE)... 3 New indexing engine that has the fllwing advantages:...

More information

Monthly All IFS files, all Libraries, security and configuration data

Monthly All IFS files, all Libraries, security and configuration data Server Backup Plicy Intrductin Data is ne f Banks DIH Limited s mst imprtant assets. In rder t prtect this asset frm lss r destructin, it is imperative that it be safely and securely captured, cpied, and

More information

In-House Counsel Day Priorities for 2012. Cloud Computing the benefits, potential risks and security for the future

In-House Counsel Day Priorities for 2012. Cloud Computing the benefits, potential risks and security for the future In-Huse Cunsel Day Pririties fr 2012 Clud Cmputing the benefits, ptential risks and security fr the future Presented by David Richardsn Thursday 1 March 2012 WIN: What in-huse lawyers need Knwledge, supprt

More information

IT Help Desk Service Level Expectations Revised: 01/09/2012

IT Help Desk Service Level Expectations Revised: 01/09/2012 IT Help Desk Service Level Expectatins Revised: 01/09/2012 Overview The IT Help Desk team cnsists f six (6) full time emplyees and fifteen (15) part time student emplyees. This team prvides supprt fr 25,000+

More information

DataSoft Systems Bangladesh Limited

DataSoft Systems Bangladesh Limited Asset : Asset Tracking Management System P a g e 2 DataSft Systems Bangladesh Limited Asset : Asset Tracking Management System & it s Features Sftware Develper & Cnsultant 73-D, New Airprt Rad, Manipuri

More information

ACTIVITY MONITOR Real Time Monitor Employee Activity Monitor

ACTIVITY MONITOR Real Time Monitor Employee Activity Monitor ACTIVITY MONITOR Real Time Mnitr Emplyee Activity Mnitr This pwerful tl allws yu t track any LAN, giving yu the mst detailed infrmatin n what, hw and when yur netwrk users perfrmed. Whether it is a library

More information

SPECIFICATION. Hospital Report Manager Connectivity Requirements. Electronic Medical Records DRAFT. OntarioMD Inc. Date: September 30, 2010

SPECIFICATION. Hospital Report Manager Connectivity Requirements. Electronic Medical Records DRAFT. OntarioMD Inc. Date: September 30, 2010 OntariMD Inc. Electrnic Medical Recrds SPECIFICATION Hspital Reprt Manager Cnnectivity Requirements DRAFT Date: September 30, 2010 Versin: 1.0 2007-2010 OntariMD Inc. All rights reserved HRM EMR Cnnectivity

More information

HIPAA Compliance 101. Important Terms. Pittsburgh Computer Solutions 724-942-1337

HIPAA Compliance 101. Important Terms. Pittsburgh Computer Solutions 724-942-1337 HIPAA Cmpliance 101 Imprtant Terms Cvered Entities (CAs) The HIPAA Privacy Rule refers t three specific grups as cvered entities, including health plans, healthcare clearinghuses, and health care prviders

More information

System Business Continuity Classification

System Business Continuity Classification Business Cntinuity Prcedures Business Impact Analysis (BIA) System Recvery Prcedures (SRP) System Business Cntinuity Classificatin Cre Infrastructure Criticality Levels Critical High Medium Lw Required

More information

Cloud Services Frequently Asked Questions FAQ

Cloud Services Frequently Asked Questions FAQ Clud Services Frequently Asked Questins FAQ Revisin 1.0 6/05/2015 List f Questins Intrductin What is the Caradigm Intelligence Platfrm (CIP) clud? What experience des Caradigm have hsting prducts like

More information

Restricted Document. Pulsant Technical Specification

Restricted Document. Pulsant Technical Specification Pulsant Technical Specificatin Title Pulsant Dedicated Server Department Prduct Develpment Cntributrs RR Classificatin Restricted Versin 1.0 Overview Pulsant ffer a Dedicated Server service t underpin

More information

Data Protection Act Data security breach management

Data Protection Act Data security breach management Data Prtectin Act Data security breach management The seventh data prtectin principle requires that rganisatins prcessing persnal data take apprpriate measures against unauthrised r unlawful prcessing

More information

The ADVANTAGE of Cloud Based Computing:

The ADVANTAGE of Cloud Based Computing: The ADVANTAGE f Clud Based Cmputing: A Web Based Slutin fr: Business wners and managers that perate equipment rental, sales and/r service based rganizatins. R M I Crpratin Business Reprt RMI Crpratin has

More information

ACTIVITY MONITOR. Live view of remote desktops. You may easily have a look at any user s desktop.

ACTIVITY MONITOR. Live view of remote desktops. You may easily have a look at any user s desktop. Web Develpment Offshre Develpment Outsurcing SEO ACTIVITY MONITOR This pwerful tl allws yu t track any LAN, giving yu the mst detailed infrmatin n what, hw and when yur netwrk users perfrmed. Whether it

More information

System Business Continuity Classification

System Business Continuity Classification System Business Cntinuity Classificatin Business Cntinuity Prcedures Infrmatin System Cntingency Plan (ISCP) Business Impact Analysis (BIA) System Recvery Prcedures (SRP) Cre Infrastructure Criticality

More information

HIPAA HITECH ACT Compliance, Review and Training Services

HIPAA HITECH ACT Compliance, Review and Training Services Cmpliance, Review and Training Services Risk Assessment and Risk Mitigatin: The first and mst imprtant step is t undertake a hlistic risk assessment that examines the risks and cntrls related t fur critical

More information

Improved Data Center Power Consumption and Streamlining Management in Windows Server 2008 R2 with SP1

Improved Data Center Power Consumption and Streamlining Management in Windows Server 2008 R2 with SP1 Imprved Data Center Pwer Cnsumptin and Streamlining Management in Windws Server 2008 R2 with SP1 Disclaimer The infrmatin cntained in this dcument represents the current view f Micrsft Crpratin n the issues

More information

CSC IT practix Recommendations

CSC IT practix Recommendations CSC IT practix Recmmendatins CSC Healthcare 28th January 2014 Versin 3 www.csc.cm/glbalhealthcare Cntents 1 Imprtant infrmatin 3 2 IT Specificatins 4 2.1 Wrkstatins... 4 2.2 Minimum Server with 1-5 wrkstatins

More information

Deployment Overview (Installation):

Deployment Overview (Installation): Cntents Deplyment Overview (Installatin):... 2 Installing Minr Updates:... 2 Dwnlading the installatin and latest update files:... 2 Installing the sftware:... 3 Uninstalling the sftware:... 3 Lgging int

More information

Licensing the Core Client Access License (CAL) Suite and Enterprise CAL Suite

Licensing the Core Client Access License (CAL) Suite and Enterprise CAL Suite Vlume Licensing brief Licensing the Cre Client Access License (CAL) Suite and Enterprise CAL Suite Table f Cntents This brief applies t all Micrsft Vlume Licensing prgrams. Summary... 1 What s New in This

More information

Installation Guide Marshal Reporting Console

Installation Guide Marshal Reporting Console INSTALLATION GUIDE Marshal Reprting Cnsle Installatin Guide Marshal Reprting Cnsle March, 2009 Cntents Intrductin 2 Supprted Installatin Types 2 Hardware Prerequisites 3 Sftware Prerequisites 3 Installatin

More information

Table of Contents. This document is for informational purposes only. MICROSOFT MAKES NO WARRANTIES, EXPRESS OR IMPLIED, IN THIS SUMMARY.

Table of Contents. This document is for informational purposes only. MICROSOFT MAKES NO WARRANTIES, EXPRESS OR IMPLIED, IN THIS SUMMARY. Table f Cntents Tp Pricing and Licensing Questins... 2 Why shuld custmers be excited abut Micrsft SQL Server 2012?... 2 What are the mst significant changes t the pricing and licensing fr SQL Server?...

More information

Ensuring end-to-end protection of video integrity

Ensuring end-to-end protection of video integrity White paper Ensuring end-t-end prtectin f vide integrity Prepared by: Jhn Rasmussen, Senir Technical Prduct Manager, Crprate Business Unit, Milestne Systems Date: May 22, 2015 Milestne Systems Ensuring

More information

MaaS360 Cloud Extender

MaaS360 Cloud Extender MaaS360 Clud Extender Installatin Guide Cpyright 2012 Fiberlink Cmmunicatins Crpratin. All rights reserved. Infrmatin in this dcument is subject t change withut ntice. The sftware described in this dcument

More information

Process of Setting up a New Merchant Account

Process of Setting up a New Merchant Account Prcess f Setting up a New Merchant Accunt Table f Cntents PCI DSS... 3 Wh t cntact?... 3 Bakcgrund n PCI... 3 Why cmply?... 3 Hw t cmply?... 3 PCI DSS Scpe... 4 Des PCI DSS Apply t Me?... 4 What if I am

More information

Introduction to Mindjet MindManager Server

Introduction to Mindjet MindManager Server Intrductin t Mindjet MindManager Server Mindjet Crpratin Tll Free: 877-Mindjet 1160 Battery Street East San Francisc CA 94111 USA Phne: 415-229-4200 Fax: 415-229-4201 mindjet.cm 2013 Mindjet. All Rights

More information

Agency Operations Plan 2015-17

Agency Operations Plan 2015-17 Agency Operatins Plan 2015-17 Agency: Nrth Dakta Public Emplyees Retirement System (NDPERS) Line f Business: (ptinal) The Public Emplyees Retirement System is the administratr f several emplyee benefit

More information

Durango Merchant Services QuickBooks SyncPay

Durango Merchant Services QuickBooks SyncPay Durang Merchant Services QuickBks SyncPay Gateway Plug-In Dcumentatin April 2011 Durang-Direct.cm 866-415-2636-1 - QuickBks Gateway Plug-In Dcumentatin... - 3 - Installatin... - 3 - Initial Setup... -

More information

Systems Support - Extended

Systems Support - Extended 1 General Overview This is a Service Level Agreement ( SLA ) between and the Enterprise Windws Services t dcument: The technlgy services the Enterprise Windws Services prvides t the custmer. The targets

More information

Welcome to Remote Access Services (RAS)

Welcome to Remote Access Services (RAS) Welcme t Remte Access Services (RAS) Our gal is t prvide yu with seamless access t the TD netwrk, including the TD intranet site, yur applicatins and files, and ther imprtant wrk resurces -- whether yu

More information

SYSTEM MONITORING PLUG-IN FOR MICROSOFT SQL SERVER

SYSTEM MONITORING PLUG-IN FOR MICROSOFT SQL SERVER SYSTEM MONITORING PLUG-IN FOR MICROSOFT SQL SERVER Oracle Enterprise Manager is Oracle s integrated enterprise IT management prduct line, prviding the industry s first cmplete clud lifecycle management

More information

Disk Redundancy (RAID)

Disk Redundancy (RAID) A Primer fr Business Dvana s Primers fr Business series are a set f shrt papers r guides intended fr business decisin makers, wh feel they are being bmbarded with terms and want t understand a cmplex tpic.

More information

Hardware Requirements

Hardware Requirements Pre-Installatin Checklist Management Cnsle Prir t Installatin: Verify hardware meets requirements Install prerequisite sftware and verify functinality Hardware Requirements CPU: 2.0 GHz r higher; Dual

More information

Avatier Identity Management Suite

Avatier Identity Management Suite Avatier Identity Management Suite AIMS Versin 9 System Requirements Versin 9 2603 Camin Ramn Suite 110 San Ramn, CA 94583 Phne: 800-609-8610 925-217-5170 FAX: 925-217-0853 Email: supprt@avatier.cm Page

More information

BackupAssist SQL Add-on

BackupAssist SQL Add-on WHITEPAPER BackupAssist Versin 6 www.backupassist.cm 2 Cntents 1. Requirements... 3 1.1 Remte SQL backup requirements:... 3 2. Intrductin... 4 3. SQL backups within BackupAssist... 5 3.1 Backing up system

More information

Intel Hybrid Cloud Management Portal Update FAQ. Audience: Public

Intel Hybrid Cloud Management Portal Update FAQ. Audience: Public Intel Hybrid Clud Management Prtal Update FAQ Audience: Public Purpse: Prepare fr the launch f the Intel Hybrid Clud Platfrm multi-user/multi-tier update Versin: Final FAQs What s new in the Intel Hybrid

More information

White Paper for Mobile Workforce Management and Monitoring Copyright 2014 by Patrol-IT Inc. www.patrol-it.com

White Paper for Mobile Workforce Management and Monitoring Copyright 2014 by Patrol-IT Inc. www.patrol-it.com White Paper fr Mbile Wrkfrce Management and Mnitring Cpyright 2014 by Patrl-IT Inc. www.patrl-it.cm White Paper fr Mbile Wrkfrce Management and Mnitring Cpyright 2014 by Patrl-IT Inc. www.patrl-it.cm 2

More information

A96 CALA Policy on the use of Computers in Accredited Laboratories Revision 1.5 August 4, 2015

A96 CALA Policy on the use of Computers in Accredited Laboratories Revision 1.5 August 4, 2015 A96 CALA Plicy n the use f Cmputers in Accredited Labratries Revisin 1.5 August 4, 2015 A96 CALA Plicy n the use f Cmputers in Accredited Labratries TABLE OF CONTENTS TABLE OF CONTENTS... 1 CALA POLICY

More information

FOCUS Service Management Software Version 8.5 for CounterPoint Installation Instructions

FOCUS Service Management Software Version 8.5 for CounterPoint Installation Instructions FOCUS Service Management Sftware Versin 8.5 fr CunterPint Installatin Instructins Thank yu fr purchasing Fcus Service Management Sftware frm RTM Cmputer Slutins. This bklet f installatin instructins will

More information

SBClient and Microsoft Windows Terminal Server (Including Citrix Server)

SBClient and Microsoft Windows Terminal Server (Including Citrix Server) SBClient and Micrsft Windws Terminal Server (Including Citrix Server) Cntents 1. Intrductin 2. SBClient Cmpatibility Infrmatin 3. SBClient Terminal Server Installatin Instructins 4. Reslving Perfrmance

More information

Office Use Only Account # Approved By:

Office Use Only Account # Approved By: Office Use Only Accunt # Apprved By: Dealer Applicatin Please cmplete and submit this applicatin alng with a cpy f yur (EIN) Federal Tax Id Number certificate befre placing yur 1 st rder. We will review

More information

Serv-U Distributed Architecture Guide

Serv-U Distributed Architecture Guide Serv-U Distributed Architecture Guide Hrizntal Scaling and Applicatin Tiering fr High Availability, Security, and Perfrmance Serv-U Distributed Architecture Guide v14.0.1.0 Page 1 f 16 Intrductin Serv-U

More information

Merchant Processes and Procedures

Merchant Processes and Procedures Merchant Prcesses and Prcedures Table f Cntents EXHIBIT C 1. MERCHANT INTRODUCTION TO T-CHEK 3 1.1 Wh is T-Chek Systems? 3 1.2 Hw t Cntact T-Chek Systems 3 1.3 Hw t Recgnize T-Chek Frms f Payment 3 1.3.1

More information

2008 BA Insurance Systems Pty Ltd

2008 BA Insurance Systems Pty Ltd 2008 BA Insurance Systems Pty Ltd BAIS have been delivering insurance systems since 1993. Over the last 15 years, technlgy has mved at breakneck speed. BAIS has flurished in this here tday, gne tmrrw sftware

More information

SaaS Listing CA Cloud Service Management

SaaS Listing CA Cloud Service Management SaaS Listing CA Clud Service Management 1. Intrductin This dcument prvides standards and features that apply t the CA Clud Service Management (CSM) SaaS ffering prvided t the Custmer and defines the parameters

More information

Integrating With incontact dbprovider & Screen Pops

Integrating With incontact dbprovider & Screen Pops Integrating With incntact dbprvider & Screen Pps incntact has tw primary pints f integratin. The first pint is between the incntact IVR (script) platfrm and the custmer s crprate database. The secnd pint

More information

FOCUS Service Management Software Version 8.5 for Passport Business Solutions Installation Instructions

FOCUS Service Management Software Version 8.5 for Passport Business Solutions Installation Instructions FOCUS Service Management Sftware fr Passprt Business Slutins Installatin Instructins Thank yu fr purchasing Fcus Service Management Sftware frm RTM Cmputer Slutins. This bklet f installatin instructins

More information

The Importance Advanced Data Collection System Maintenance. Berry Drijsen Global Service Business Manager. knowledge to shape your future

The Importance Advanced Data Collection System Maintenance. Berry Drijsen Global Service Business Manager. knowledge to shape your future The Imprtance Advanced Data Cllectin System Maintenance Berry Drijsen Glbal Service Business Manager WHITE PAPER knwledge t shape yur future The Imprtance Advanced Data Cllectin System Maintenance Cntents

More information

StoneFly M-Series DR Backup Appliance

StoneFly M-Series DR Backup Appliance StneFly M-Series DR Backup Appliance StneFly M-Series f DR Backup Appliances is a purpse-built backup system in ne easy t manage appliance. The StneFly M-Series prvides yu with an affrdable and ttal backup

More information

Service Level Agreement (SLA) Hosted Products. Netop Business Solutions A/S

Service Level Agreement (SLA) Hosted Products. Netop Business Solutions A/S Service Level Agreement (SLA) Hsted Prducts Netp Business Slutins A/S Cntents 1 Service Level Agreement... 3 2 Supprt Services... 3 3 Incident Management... 3 3.1 Requesting service r submitting incidents...

More information

IMHU-HRM-A February 15, 2012 PAI SOP. Ft. Huachuca Personnel Asset Inventory - SOP

IMHU-HRM-A February 15, 2012 PAI SOP. Ft. Huachuca Personnel Asset Inventory - SOP Ft. Huachuca Persnnel Asset Inventry - SOP I. Respnsible agencies are: Unit Battalin r separate cmpany S1 (S1) Brigade S1 Military Persnnel Divisin (MPD) Persnnel Autmatin Sectin (PAS) G1, AG, Military

More information

1.0 HOW TO ACCESS THE WEB BASED LEARNING PLATFORM

1.0 HOW TO ACCESS THE WEB BASED LEARNING PLATFORM Web based Learning Platfrm Instructins 1.0 HOW TO ACCESS THE WEB BASED LEARNING PLATFORM In rder t access the sftware prgrams (e.g., ERDAS, ArcMap) needed t cmplete the lab assignments, yu will need t

More information

Online Network Administration Degree Programs

Online Network Administration Degree Programs Online Schls, Degrees & Prgrams Blg Abut Archives Cntact Online Netwrk Administratin Degree Prgrams A Netwrk Administratr is smene respnsible fr the maintenance and perfrmance f cmputer hardware and sftware

More information

Process Automation With VMware

Process Automation With VMware Prcess Autmatin With VMware Intelligent Service Autmatin fr Real and Virtual Envirnments Intrductin This Whitepaper describes hw the UC4 platfrm integrates with the VMware vsphere Server and the VMware

More information

PROCESSING THROUGH MPS and AVIMARK

PROCESSING THROUGH MPS and AVIMARK Befre using McAllister Payment Slutins (MPS) as yur pint-f-sale and/r integrated credit card prcess slutin, the McAllister Payment Slutins PA- DSS Implementatin Guide must be reviewed in its entirety.

More information

Licensing Windows Server 2012 R2 for use with virtualization technologies

Licensing Windows Server 2012 R2 for use with virtualization technologies Vlume Licensing brief Licensing Windws Server 2012 R2 fr use with virtualizatin technlgies (VMware ESX/ESXi, Micrsft System Center 2012 R2 Virtual Machine Manager, and Parallels Virtuzz) Table f Cntents

More information

Ten Steps for an Easy Install of the eg Enterprise Suite

Ten Steps for an Easy Install of the eg Enterprise Suite Ten Steps fr an Easy Install f the eg Enterprise Suite (Acquire, Evaluate, and be mre Efficient!) Step 1: Dwnlad the eg Sftware; verify hardware and perating system pre-requisites Step 2: Obtain a valid

More information

FOCUS Service Management Software Version 8.4 for Passport Business Solutions Installation Instructions

FOCUS Service Management Software Version 8.4 for Passport Business Solutions Installation Instructions FOCUS Service Management Sftware Versin 8.4 fr Passprt Business Slutins Installatin Instructins Thank yu fr purchasing Fcus Service Management Sftware frm RTM Cmputer Slutins. This bklet f installatin

More information

Introduction LIVE MAPS UNITY PORTAL / INSTALLATION GUIDE. 2015 Savision B.V. savision.com All rights reserved.

Introduction LIVE MAPS UNITY PORTAL / INSTALLATION GUIDE. 2015 Savision B.V. savision.com All rights reserved. Rev 7.5.0 Intrductin 2 LIVE MAPS UNITY PORTAL / INSTALLATION GUIDE 2015 Savisin B.V. savisin.cm All rights reserved. This manual, as well as the sftware described in it, is furnished under license and

More information

StoneFly Z-Series DR Backup Appliance

StoneFly Z-Series DR Backup Appliance StneFly Z-Series DR Backup Appliance StneFly Z-Series f DR Backup Appliances is a purpse-built backup system in ne easy t manage appliance. The StneFly Z-Series prvides yu with a ttal backup slutin fr

More information

FundingEdge. Guide to Business Cash Advance & Bank Statement Loan Programs

FundingEdge. Guide to Business Cash Advance & Bank Statement Loan Programs Guide t Business Cash Advance & Bank Statement Lan Prgrams Cash Advances: $2,500 - $1,000,000 Business Bank Statement Lans: $5,000 - $500,000 Canada Cash Advances: $5,000 - $500,000 (must have 9 mnths

More information

This guide is intended for administrators, who want to install, configure, and manage SAP Lumira, server for BI Platform

This guide is intended for administrators, who want to install, configure, and manage SAP Lumira, server for BI Platform Hw T install SAP Lumira, server n SAP BusinessObjects BI platfrm Distributed Install Applies t: SAP Lumira, server versin fr the SAP BusinessObjects BI platfrm Summary This guide is intended fr administratrs,

More information

Solving the Patch Management Dilemma Using SCCM 2007

Solving the Patch Management Dilemma Using SCCM 2007 White Paper Slving the Patch Management Dilemma Using SCCM 2007 Abstract If yu find it difficult t patch r update yur enterprise cmputers, a Micrsft System Center Family prduct System Center Cnfiguratin

More information

First Global Data Corp.

First Global Data Corp. First Glbal Data Crp. Privacy Plicy As f February 23, 2015 Ding business with First Glbal Data Crp. ("First Glbal", First Glbal Mney, "we" r "us", which includes First Glbal Data Crp. s subsidiary, First

More information

Citrix XenServer from HP Getting Started Guide

Citrix XenServer from HP Getting Started Guide Citrix XenServer frm HP Getting Started Guide Overview This guide utlines the basic setup, installatin, and cnfiguratin steps required t begin using yur Citrix XenServer frm HP. A first time wizard-based

More information

Telelink 6. Installation Manual

Telelink 6. Installation Manual Telelink 6 Installatin Manual Table f cntents 1. SYSTEM REQUIREMENTS... 3 1.1. Hardware Requirements... 3 1.2. Sftware Requirements... 3 1.2.1. Platfrm... 3 1.2.1.1. Supprted Operating Systems... 3 1.2.1.2.

More information

Junos Pulse Instructions for Windows and Mac OS X

Junos Pulse Instructions for Windows and Mac OS X Juns Pulse Instructins fr Windws and Mac OS X When yu pen the Juns client fr the first time yu get the fllwing screen. This screen shws yu have n cnnectins. Create a new cnnectin by clicking n the + icn.

More information

Service Desk Self Service Overview

Service Desk Self Service Overview Tday s Date: 08/28/2008 Effective Date: 09/01/2008 Systems Invlved: Audience: Tpics in this Jb Aid: Backgrund: Service Desk Service Desk Self Service Overview All Service Desk Self Service Overview Service

More information

Customers FAQs for Webroot SecureAnywhere Identity Shield

Customers FAQs for Webroot SecureAnywhere Identity Shield Custmers FAQs fr Webrt SecureAnywhere Identity Shield Table f Cntents General Questins...2 Why is the bank ffering Webrt SecureAnywhere sftware?... 2 What des it prtect?... 2 Wh is Webrt?... 2 Is Webrt

More information

ABELMed Platform Setup Conventions

ABELMed Platform Setup Conventions ABELMed Platfrm Setup Cnventins 1 Intrductin 1.1 Purpse f this dcument The purpse f this dcument is t prvide prspective ABELMed licensees and their hardware vendrs with the infrmatin that they will require

More information

State of Wisconsin Division of Enterprise Technology (DET) Distributed Database Hosting Service Offering Definition (SOD)

State of Wisconsin Division of Enterprise Technology (DET) Distributed Database Hosting Service Offering Definition (SOD) State f Wiscnsin Divisin f Enterprise Technlgy (DET) Distributed Database Hsting Service Offering Definitin (SOD) Distributed Database Hsting SOD Page 1 12/9/2010 Dcument Revisin Histry (Majr Pst Publishing

More information

Plus500CY Ltd. Statement on Privacy and Cookie Policy

Plus500CY Ltd. Statement on Privacy and Cookie Policy Plus500CY Ltd. Statement n Privacy and Ckie Plicy Statement n Privacy and Ckie Plicy This website is perated by Plus500CY Ltd. ("we, us r ur"). It is ur plicy t respect the cnfidentiality f infrmatin and

More information

990 e-postcard FAQ. Is there a charge to file form 990-N (e-postcard)? No, the e-postcard system is completely free.

990 e-postcard FAQ. Is there a charge to file form 990-N (e-postcard)? No, the e-postcard system is completely free. 990 e-pstcard FAQ Fr frequently asked questins abut filing the e-pstcard that are nt listed belw, brwse the FAQ at http://epstcard.frm990.rg/frmtsfaq.asp# (cpy and paste this link t yur brwser). General

More information

Support Services. v1.19 / 2015-07-02

Support Services. v1.19 / 2015-07-02 Supprt Services v1.19 / 2015-07-02 Intrductin - Table f Cntents 1 Intrductin... 3 2 Definitins... 4 3 Supprt Prgram Feature Overview... 5 4 SLA fr the Supprt Services... 6 4.1 Standard Supprt... 6 4.2

More information

Knowledge Base Article

Knowledge Base Article Knwledge Base Article Crystal Matrix Interface Cmparisn TCP/IP vs. SDK Cpyright 2008-2012, ISONAS Security Systems All rights reserved Table f Cntents 1: INTRODUCTION... 3 1.1: TCP/IP INTERFACE OVERVIEW:...

More information

Readme File. Purpose. What is Translation Manager 9.3.1? Hyperion Translation Manager Release 9.3.1 Readme

Readme File. Purpose. What is Translation Manager 9.3.1? Hyperion Translation Manager Release 9.3.1 Readme Hyperin Translatin Manager Release 9.3.1 Readme Readme File This file cntains the fllwing sectins: Purpse... 1 What is Translatin Manager 9.3.1?... 1 Cmpatible Sftware... 2 Supprted Internatinal Operating

More information

Case Study. Portal Upgrade and Management services to a US based Fast Food Chain. Ananthakrishnan J Architect, Sonata Software

Case Study. Portal Upgrade and Management services to a US based Fast Food Chain. Ananthakrishnan J Architect, Sonata Software Case Study Ananthakrishnan J Architect, Snata Sftware Prtal Upgrade and services t a US based Fast Fd Chain Snata Sftware Limited www.snata-sftware.cm www.snata-sftware.cm Snata s SharePint Migratin and

More information

WatchDox for Windows User Guide

WatchDox for Windows User Guide WatchDx fr Windws User Guide Versin 3.9.7 Cnfidentiality This dcument cntains cnfidential material that is prprietary WatchDx. The infrmatin and ideas herein may nt be disclsed t any unauthrized individuals

More information

HP Connected Backup Online Help. Version 8.7.1 04 October 2012

HP Connected Backup Online Help. Version 8.7.1 04 October 2012 HP Cnnected Backup Online Help Versin 8.7.1 04 Octber 2012 Legal Ntices Warranty The nly warranties fr Hewlett-Packard prducts and services are set frth in the express statements accmpanying such prducts

More information

Licensing Windows Server 2012 for use with virtualization technologies

Licensing Windows Server 2012 for use with virtualization technologies Vlume Licensing brief Licensing Windws Server 2012 fr use with virtualizatin technlgies (VMware ESX/ESXi, Micrsft System Center 2012 Virtual Machine Manager, and Parallels Virtuzz) Table f Cntents This

More information

Using PayPal Website Payments Pro UK with ProductCart

Using PayPal Website Payments Pro UK with ProductCart Using PayPal Website Payments Pr UK with PrductCart Overview... 2 Abut PayPal Website Payments Pr & Express Checkut... 2 What is Website Payments Pr?... 2 Website Payments Pr and Website Payments Standard...

More information

BT Applications Assured Infrastructure (AAI) Application Optimisation Service (AOS) Optimising business performance

BT Applications Assured Infrastructure (AAI) Application Optimisation Service (AOS) Optimising business performance BT Applicatins Assured Infrastructure (AAI) Applicatin Optimisatin Service (AOS) Optimising business perfrmance The cmpetitive nature f tday s glbal ecnmy has led many cmpanies t rely fr their survival

More information

DocAve 6: Platform Backup and Restore

DocAve 6: Platform Backup and Restore DcAve 6 Platfrm Backup and Restre User Guide Service Pack 3 Cumulative Update 3 Revisin K Issued December 2013 1 Table f Cntents Abut DcAve Platfrm Backup and Restre... 5 Cmplementary Prducts... 5 Submitting

More information

State of Wisconsin DET Dedicated Virtual Host Services Offering Definition

State of Wisconsin DET Dedicated Virtual Host Services Offering Definition State f Wiscnsin DET Dedicated Virtual Hst Services Offering Definitin Dcument Revisin Histry Date Versin Creatr Ntes 10/29/2010 1.0 Phil Staley Initial draft 11/3/2010 1.1 Phil Staley Ryan McKee Secnd

More information

Flash Padlock. Self-Secured and Host-Independent USB Flash Drive White Paper. April 2007 Prepared by ClevX, LLC for Corsair Memory

Flash Padlock. Self-Secured and Host-Independent USB Flash Drive White Paper. April 2007 Prepared by ClevX, LLC for Corsair Memory Flash Padlck - White Paper Flash Padlck Self-Secured and Hst-Independent USB Flash Drive White Paper April 2007 Prepared by ClevX, LLC fr Crsair Memry 1 INTRODUCTION Millins f USB Flash Drives (UFDs) are

More information

DocuSign Quick Start Guide

DocuSign Quick Start Guide DcuSign Quick Start Guide DcuSign Lbby Management Applicatin v1.0 The DcuSign Lbby Management Applicatin is designed fr cmpanies wh need a lightweight way t replace utdated paper sign in sheets in the

More information

Key Steps for Organizations in Responding to Privacy Breaches

Key Steps for Organizations in Responding to Privacy Breaches Key Steps fr Organizatins in Respnding t Privacy Breaches Purpse The purpse f this dcument is t prvide guidance t private sectr rganizatins, bth small and large, when a privacy breach ccurs. Organizatins

More information

Zimbra Professional Services Portfolio, Purchasing Guide & Price List

Zimbra Professional Services Portfolio, Purchasing Guide & Price List In- Tuitin Netwrks Ltd Zimbra Prfessinal Services Prtfli, Purchasing Guide & Price List This dcument prvides an verview f In- Tuitin Netwrks Limited s range f Zimbra Prfessinal Services available n the

More information