data center - why choose a data center facility

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1 data center - why choose a data center facility Do you have the highest levels of security, redundancy, reliability, infrastructure and technical expertise necessary to operate your Internet operations? In order to deliver 100% uptime, you need to ensure that your servers deliver the availability, security and performance that your customers demand. There are numerous potential problems and risks that can impact the operation of your site. In addition to failures in systems, platforms, applications, operating systems and operating infrastructures, slow site performance or unavailable services can negatively affect both customer perception and loyalty and can have a disastrous effect on company profitability. Do you have the highest levels of security, redundancy, reliability, infrastructure and technical expertise necessary to manage your Internet operations? Housing your servers in a regular office setting runs the serious and common risk of security threats, power outages and fire, to name a few. Building an infrastructure, that can parallel a Data Center, in-house is extremely costly and does not make economic or business sense. The most feasible solution is to choose a Data Center with the infrastructure, capabilities and technical expertise to build, deploy and manage your Internet operations. By outsourcing to a Data Center provider with the security, redundancy, reliability, infrastructure and technical expertise to keep your business up and running 24/7/365, you can remain focused on your core business and deliver continuous and reliable service to your customers.

2 data center - choosing the right facility In addition to ensuring that a Data Center site has the highest levels of security, redundancy, reliability and infrastructure necessary to house your servers, it is important to make sure that the site has experienced personnel to facilitate the installation, monitoring and maintenance of your equipment. Choosing a Data Center with state-of-the-art security, redundant air conditioning and power units and a 100% uptime guarantee is as equally important as the site s technical expertise and capabilities. For example, does the site offer hands-on support by experienced network engineers? Or, are you on your own when it comes to any reboot or support requests? Does your Data Center site offer 24/7/365 hands-on support from experienced network engineers? You will also need to decide if you are going to purchase your own equipment and colocate it at the Data Center or if you want to lease equipment owned by the Data Center. In this option, known as managed servers, the Data Center owns, maintains and manages the equipment. Not all Data Centers offer both colocation and managed server options. Choosing a Data Center site with 24/7/365 on-site network engineers with proven experience in installation, repair, monitoring, replacement and configuration removes the need for you to make regular trips between your office and your equipment. However, few Data Centers provide hands-on support to their customers. In fact, most won t even touch your equipment. OnRamp is different. Experienced network engineers with application-level expertise are standing by, ready to help with customer installs, configuration, maintenance and repair. Even customers who want simple colocation are able to trust that OnRamp has the correct tools, equipment and resources that only an application-level service provider would use. In fact, customers often use OnRamp as an extension of their IT department, ensuring that every need is filled and every contingency is addressed. your internet operations built deployed managed disaster recovery colocation managed servers web development

3 data center - checklist When choosing a Data Center, make sure your provider offers the following: State-Of-The-Art Facility, Built Of Solid Construction Proven Financial Stability Multiple Carrier Internet Backbones Border Gateway Protocol (BGP4) Routing Physically Independent Fiber Entry Points Premium Tier-1 Backbone Providers 24/7/365 Staffed Network Operations Center 24/7/365 On-Site Network Monitoring 24/7/365 Customer Access to Equipment 24/7/365 Notification of Service Problems 24/7/365 Live Support Via Phone/ /Skype 24/7/365 Remote Hands On Services 100% Uptime Guarantee Comprehensive Video Surveillance Monitoring Restricted Access to Facility Pre-Action Fire Suppression System Redundant Power and Cooling Systems Redundant Network Connections Customizable Rack Space Starting at 1 U Secure, Fully Lockable Cabinets Computer Work Centers Computer Crash Carts Complimentary Maintenance Tools Spare Servers Available Custom Colocation Solutions Custom Managed Server Solutions Backups w/ Tape Rotation Managed Firewalls Managed Content Switches Web Access to Bandwidth Usage Statistics Drop Shipping/Installation Services Work-Site Recovery Space Internet Access Geographically Stable Network Operations Staff Experienced At Application Development, Software/Hardware Configuration and System Management your internet operations built deployed managed disaster recovery colocation managed servers web development

4 data center - how onramp can help Founded in Austin, TX, OnRamp Access has been providing all of the services necessary to build, deploy and manage Internet Operations since its inception in As one of Austin's original Internet Operations companies, OnRamp began connecting businesses to the Internet by providing Internet dial-up, ISDN and T-1 service. Within a year, OnRamp s state-of-the-art Data Center housed servers for Disaster Recovery, Colocation and Managed Server customers. As the Internet landscape grew, so did the depth and breadth of OnRamp s services and capabilities. In 1995, OnRamp created a full-service Web Department that has designed and developed more than 700 websites and applications to date. Today, OnRamp is still the only Data Center in Austin and Central Texas to provide a single source for all of the services and complementary resources necessary to fully integrate your Internet Operations. Because OnRamp s enterprise team is experienced at application development, software/hardware configuration and system management we eliminate the seams that exist between companies that only provide parts of the solution. Our customers depend upon Onramp s unique technical expertise, broad set of services and 24/7/365 hands-on support to supplement their abilities in order to reliably deploy every layer of their Internet Operations. onramp's internet operations stack Whether you need simple Colocation or support all the way through the application layer, OnRamp provides all of the services and expertise necessary to build, deploy and manage each and every layer of your Internet Operations. 5 APPLICATION LAYER 4 OPERATING SYSTEM LAYER 3 DEVICE LAYER 2 NETWORK LAYER 1 DATA CENTER LAYER ONRAMP: YOUR INTERNET OPERATIONS COMPANY

5 data center - the onramp difference OnRamp s 15,000 square foot, state-of-the-art Data Center features the highest levels of security, redundancy, reliability, infrastructure and technical expertise necessary to build, deploy and manage Internet Operations. Thousands of customers have trusted OnRamp s Disaster Recovery, Colocation, Managed Services and Advanced Internet Solutions to deploy their Internet Operations. Built with best-of-class equipment, advanced security and backed by 24/7/365 on-site maintenance and monitoring, the OnRamp Data Center guarantees 100% uptime. 24/7/365 monitoring from our Network Operations Center provides immediate hands-on support during a customer OnRamp s depth and capabilities at every layer of Internet Operations enable us to deliver a complete stack of services. emergency from engineers with expertise all the way through the application layer. Running Internet Operations on a 24/7/365 basis is demanding and requires many capabilities that a standard IT department may not have. OnRamp s enterprise team has a unique set of capabilities that spans all aspects of Internet Operations, up to and including the application layer. With our experience in application development, software/hardware configuration and system management, customers often use OnRamp as an extension of their IT department, ensuring that every need is filled and every contingency adderssed. OnRamp s advanced Data Center solutions include system administration consulting, automated backups, customer tape rotation, managed firewalls, content switches, web design/application development and a variety of other services all intended to ensure that your Internet Operations run safely and reliably. And, customers can always count on the fact that OnRamp s Network Operations Center is staffed 24/7/365 with experienced network engineers who provide hands-on customized support. your internet operations built deployed managed disaster recovery colocation managed servers web development

6 data center - onramp data center features Top Level Security As a PCI Level 1 and SAS 70 Level 2 compliant facility, OnRamp maintains the highest levels of security with 24/7/365 monitoring and surveillance from on-site personnel. Depth and Breadth of Capabilities OnRamp s enterprise team is experienced at application development, software/ hardware configuration and system management. Our depth and capabilities at each layer of Internet Operations enable us to deliver a complete suite or stack of services, eliminating the seams that exist between companies that only provide parts of the solution. These services include Colocation, Managed Servers, Web Design/ Development and Advanced Internet Solutions. State-of-the-Art Data Center A reliable physical environment, OnRamp s 15,000 square foot Data Center provides redundant power and air systems built by industry leaders including Liebert, Kohler and Detroit Diesel. This redundancy extends to the OnRamp network which utilizes Cisco equipment and BGP4 routing technologies to automatically route traffic around any problems. Multiple connections with different Tier-1 Internet backbones, delivered on independent fiber entrance facilities, ensure the unlikely event of a backbone failure or fiber/conduit cut will not affect service. Complimentary Maintenance Tools and Spare Parts The OnRamp Data Center features everything you need to work on your equipment including cage nuts, screws, bolt and tools. In addition to our comprehensive selection of tools, we offer Microsoft and Red Hat application media on-site as well as spare HP servers - all available 24/7/ /7/365 Customer Hands-On Support and Service Running Internet Operations on a 24/7/365 basis is demanding and requires many capabilities that a standard IT department may not have. OnRamp s enterprise team has a unique set of capabilities that spans all aspects of Internet Operations up to and including the appilcation layer. Customers can always count on the fact that OnRamp s Network Operations Center is staffed 24/7/365 with eperienced network engineers who provide hands-on customized support.

7 data center - onramp data center overview FACILITY / NETWORK Built as NEBS-Compliant Central Office in 01 Converted into 15,000 SF Data Center in 03 Powered by 100% Green Energy 24/7/365 Staffed Network Operations Center SAS-70 and PCI Level 1 Audits Multiple Carrier Internet Backbones Border Gateway Protocol (BGP4) Routing Physically Independent Fiber Entry Points Only Premium Tier-1 Backbone Providers Microsoft Windows and Linux Supported OS Services Disaster Recovery Solutions Custom Colocation Solutions From 1 U Custom Managed Server Solutions Managed Firewalls Managed Backups/Tape Rotation Managed Content Switches SECURITY / REDUNDANCY Designed with Telecom-Class Reliability 100% Uptime Guarantee Kohler / Detroit Diesel Generator UL Listed, Bonded Lightning Protection System Active Water and Leak Detection Pumps Liebert Double Conversion UPS Redundant Liebert Air Handling Units Multiple Liebert Surge Suppression Units Pre-Action Fire Suppression System Comprehensive Video Surveillance Monitoring Business Class T1 Microsoft Hosted Exchange 2007 Microsoft Exchange 2007 Servers Web Access to Bandwidth Usage Redundant Network Connections Burstable Bandwidth Additional Power Circutis CUSTOMER SUPPORT 24/7/365 Staffed Network Operations Center 24/7/365 On-Site Monitoring 24/7/365 Notification of Service Problems 24/7/365 Customer Access to Equipment 24/7/365 Live Support Via Phone/ /Skype 24/7/365 Colocation Access Computer Work Center/Computer Crash Carts Complete/Complimentary Maintenance Tools Spare HP Servers Available 24/7/365 Microsoft/RedHat Application Media On-Site Remote Hands-On Reboot Requests Cable Grooming and Labeling Systems Administration Tasks Web Design/Application Development CUSTOM SOLUTIONS Build Your Own Colocation Solutions Burstable Bandwidth Redundant Network Connections Additional Power Circuits Customized Support Build Your Own Managed Server Solutions Backups with Tape Rotation HackerView Network Security Scans of Network Managed Firewalls/Content Switches Web Access to Bandwidth Usage Statistics Call Today For a Free Quote

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