Key Market Trends, Drivers and Future Directions in the RPO Solutions Business

Save this PDF as:
 WORD  PNG  TXT  JPG

Size: px
Start display at page:

Download "Key Market Trends, Drivers and Future Directions in the RPO Solutions Business"

Transcription

1 Wednesday, March 14 2:00 pm Veranda C Concurrent Session: Strategy & New Opportunities Key Market Trends, Drivers and Future Directions in the RPO Solutions Business Moderator: Stephen Clancy, Director, Contingent Workforce Strategies and Research, Staffing Industry Analysts Panelists: Michael Beygelman, Global Practice Leader, President North America, Adecco RPO Randolph S. Gulian, EVP, Allegis Group Services Darren Simons, SVP, RPO, SourceRight Solutions, a Randstad Company Terry Terhark, CEO, The RightThing, an ADP Company Edward Zetusky, Global VP, Staffing Services, CDI Corporation

2 SIA s 2012 RPO Research Partner Program SIA RPO Research Agenda Support RPO Virtual Client Solution Capability Case Studies RPO Virtual Provider Capability Profile SIA RPO Research Partner Program SIA RPO Competitive Landscape Research Initiative RPO Research Inquiry Network SIA Advisory Group 2012 by Crain Communications Inc. All rights reserved.

3 Michael Beygelman, Adecco, Global Practice Leader, RPO, President RPO Solutions, North America Joined Adecco in 2006 to build world s best RPO business (vision) Founding Executing Director of the HR Outsourcing Association (HROA) Monthly columnist on HR and Employment for various HR publications for more than 7 years, and frequent speaker at leading industry conferences on the topics of Talent, Technology, Employment and Labor. Adecco RPO anked within the top 4 RPO providers by leading industry analysts for 6 consecutive years More than 75 active RPO client engagements Globally organized RPO business with local RPO delivery teams in APAC, EMEA and North America

4 Randolph S. Gulian, Executive Vice President, Allegis Group Services Randy began his corporate career in marketing and then moved into the retainer based executive search industry. After founding in 1991 and serving as President and CEO of RPO and Executive Search Firm, InSearch Worldwide, he sold his company to the Allegis Group in Randy became and currently serves as head of Allegis s Global RPO and Executive Search Businesses RPO tidbit he launched and ran for six years beginning in 1993, the first known end to end, middle management RPO for MasterCard whose business impact, among other achievements, resulted in the creation of MasterCard s award winning Priceless advertising campaign. Allegis Group Services is the Recruitment Managed Services arm of Allegis Group with over 10,000 full time Recruiters Worldwide. Through their global alliance with Talent2 they have a base of over 65 Pure Play RPO Customers in the US, EMEA and APAC and have just started to move into Latin America. In addition, they have another 53 MSP and Integrated Talent Customers (MSP and RPO) with over 3 Billion in managed spend.

5 Darren Simons, Senior Vice President, RPO, SourceRight Solutions, a Randstad Company Darren has 20+ Years global leadership experience in the recruitment industry. Has operated in more than 30 countries Has led SourceRight s growth from 250 recruiters to over 900 while maintaining # 1 quality provider status per annual independent industry buyer surveys Innovator in the industry who is on the forefront of Strategic Talent Optimization, Leading Edge Sourcing, Global Talent Delivery SourceRight offers Global scope with 65,000+ annual hires and 85+ clients around the world Solid satisfied client-base, including 98%+ client retention and hiring manager satisfaction rates, a consistent industry leader Long-time innovator, driving advances in reporting and analytics, sourcing innovation, and blended workforce solutions

6 Terry Terhark, President, The RightThing, An ADP Company Beginning his career in 1984 as an executive recruiter, Terry founded Selective Staffing, Inc. in By 1998, Selective Staffing grew to 250 employees and was acquired by Aon Consulting where Terry served as senior vice president through In 2003, Terry founded The RightThing, since inception, the company has grown over 1000% and has secured over 90 clients over a variety of industries. In 2010, Terry was honored by Ernst and Young as Entrepreneur of the Year. Named an HRO Superstar by HRO Today magazine for four consecutive years. In early 2008, The RightThing acquired AIRS Human Capital Solutions, a world leader in recruitment training and advanced candidate sourcing. This acquisition gave The RightThing the most widely recognized recruiter certification programs and cutting-edge passive candidate sourcing technology. In October 2011, The RightThing was acquired by ADP where Terry currently serves as Divisional President. Over the past nine years, The RightThing has been consistently recognized as a top Enterprise RPO Provider by the Everest Research Institute, NelsonHall and HRO Today.

7 Edward Zetusky, Global Vice President Staffing Services, CDI Corporation Ed managed the CDI-Talent Management Division where he was responsible for integrated solutions including recruitment process outsourcing (RPO) and managed services (MSP). Ed was responsible for establishing CDI s RPO program and expanded the MSP and staffing programs in the US, leveraging CDI s extension expertise in highly skilled labor such as engineering, informational technology and consulting. Ed has recently returned from to the US after a 2-year leadership role as Managing Director of CDI s UK division, AndersElite. He has also served as a member of CareerBuilder and Monster staffing advisory boards for several years. He is an active member, speaker and author for Staffing Industry Analyst publications and events. CDI has negotiated and implemented some of the larger RPO deals in the marketplace. CDI expanded its global footprint for RPO into over 20 countries. Partnered in multiple RPO deals, not afraid of promoting Multi-Sourcing RPO/ MSP integrated service offerings

8 2011 Contingent Buyer Survey: Trends in VMS and MSP Usage Nov. 30, Which supplier management strategies are in place or under consideration? Supplier management strategies VMS* Approved list Consolidate existing suppliers Increase use of WMBE suppliers CW in corporate strategic planning Use of SOW workers in CW program MSP* Supplier tiering list Vendor for IC screening, compliance Significant use of domestic outsourcing Trying out new suppliers Global CW management Significant use of offshoring Recruitment process outsourcing (RPO) Master supplier Human resources outsourcing (HRO) 75% 88% 24% 6% 66% 27% 65% 24% 43% 47% 56% 31% 69% 18% 59% 23% 49% 33% 68% 12% 35% 43% 25% 50% 61% 13% 30% 23% 44% 9% 28% 14% In place today Confidential Report NOT for Distribution 2011 by Crain Communications Inc. All rights reserved. Likely to be seriously explored within two years *= VMS and MSP statistics are for core buyers only, meaning those with an employee whose primary purpose is managing CW.

9 2011 Contingent Buyer Survey: Trends in VMS and MSP Usage Nov. 30, % 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% Trends in selected management strategies Approved Suppliers Master Supplier HRO Tiered Suppliers RPO Confidential Report NOT for Distribution 2011 by Crain Communications Inc. All rights reserved. Usage of various management strategies over time Approved Suppliers 48% 46% 70% 82% 79% 77% 88% Tiered Suppliers 28% 29% 48% 51% 47% 46% 59% Master Supplier 39% 35% 32% 37% 26% 30% 44% RPO 8% 4% 14% 21% 17% 22% 30% HRO 13% 16% 14% 18% 28%

10 Review of the major trends and innovations that are driving growth and change in the RPO marketplace

11 A view of the top drivers that have accelerated buyer adoption of recruitment process outsourcing

12 A look at the future direction and market potential for this talent acquisition solution

13

Workshop RPO: Why You Should Care and What You Should Do

Workshop RPO: Why You Should Care and What You Should Do Tuesday 4:45 pm Veranda C Workshop RPO: Why You Should Care and What You Should Do Stephen M. Clancy, Director, Contingent Workforce Strategies and Research, Staffing Industry Analysts Over the past decade,

More information

PART 1: THE WHAT, WHO, AND WHY OF MSP BY JENNIFER SPICHER

PART 1: THE WHAT, WHO, AND WHY OF MSP BY JENNIFER SPICHER THE FUNDAMENTAL S OF MANAGED SERVICE PROVIDER (MSP) PROGR AMS PART 1 OF 3 PART 1: THE WHAT, WHO, AND WHY OF MSP BY JENNIFER SPICHER CONTENTS p3 Introduction p4 Why an MSP is Important p6 What Is an MSP?

More information

Part 2: sourcing models

Part 2: sourcing models The Fundamentals of Managed Service Provider (MSP) Programs Part 2 of 3 Part 2: sourcing models By Jennifer Spicher contents This is the second of a three-part series designed to outline key components

More information

RPO Market Dynamics and Key Trends. September 25, 2012

RPO Market Dynamics and Key Trends. September 25, 2012 RPO Market Dynamics and Key Trends September 25, 2012 Agenda Introduction RPO market Overview and key trends Relative assessment of ManpowerGroup s RPO capabilities Q&A Appendix Everest Group PEAK Matrix

More information

Speakers: Barry Asin, President, Staffing Industry Analysts Ron Mester, President & CEO, ERE Media THURSDAY 11:45 AM PACIFICA 11, 12

Speakers: Barry Asin, President, Staffing Industry Analysts Ron Mester, President & CEO, ERE Media THURSDAY 11:45 AM PACIFICA 11, 12 THURSDAY 11:45 AM PACIFICA 11, 12 Concurrent Session: Threats and Opportunities in a Brave New World: Future State Towards the Staffing Singularity The Evolution of Total Talent Management Speakers: Barry

More information

The Fundamentals of Managed Service Provider (MSP) Programs

The Fundamentals of Managed Service Provider (MSP) Programs Part 2 of 3 The Fundamentals of Managed Service Provider (MSP) Programs Part 2: Sourcing Models kellyservices.com Table of Contents Introduction / 3 01 Is it a Sourcing Model, or an MSP? / 4 Master Vendor

More information

CHOOSING YOUR CONTINGENT WORKFORCE MODEL & BUILDING THE BUSINESS CASE

CHOOSING YOUR CONTINGENT WORKFORCE MODEL & BUILDING THE BUSINESS CASE CHOOSING YOUR CONTINGENT WORKFORCE MODEL & BUILDING THE BUSINESS CASE According to Careerbuilder s national survey, employers recently indicated that contingent hiring is expected to increase 10 percent

More information

Is Recruitment Process Outsourcing Right for Your Organization?

Is Recruitment Process Outsourcing Right for Your Organization? Is Recruitment Process Outsourcing Right for Your Organization? Here s What to Consider In a move to control costs as well as plan for the future, companies are increasingly turning to recruitment process

More information

MSP NEAT EVALUATION FOR KELLYOCG: NEAT Evaluation: MSP (Talent Management Focus) Market Segment: Talent Management Focus

MSP NEAT EVALUATION FOR KELLYOCG: NEAT Evaluation: MSP (Talent Management Focus) Market Segment: Talent Management Focus NEAT EVALUATION FOR KELLYOCG: MSP Market Segment: Talent Management Focus This document presents KellyOCG with the NelsonHall NEAT vendor evaluation for MSP (Wider Talent Management focus market segment).

More information

GOŚĆ SPECJALNY. Ann Swain CEO APSCo (Association of Professional Staffing Companies) KAPITALIZACJA ŚWIATOWYCH TRENDÓW W REKRUTACJI

GOŚĆ SPECJALNY. Ann Swain CEO APSCo (Association of Professional Staffing Companies) KAPITALIZACJA ŚWIATOWYCH TRENDÓW W REKRUTACJI GOŚĆ SPECJALNY Ann Swain CEO APSCo (Association of Professional Staffing Companies) KAPITALIZACJA ŚWIATOWYCH TRENDÓW W REKRUTACJI Capitalising On The Global Trends For Recruitment Ann Swain, CEO, APSCo

More information

EMERGING TRENDS IN HR AND RECRUITMENT SERVICES Martin Nicholls

EMERGING TRENDS IN HR AND RECRUITMENT SERVICES Martin Nicholls EMERGING TRENDS IN HR AND RECRUITMENT SERVICES Martin Nicholls WHO IS KELLY? Since 1946, Kelly has grown to be a global leader in delivering workforce solutions. Revenue exceeds US$5.6 b EMEA AMERICAS

More information

innovative solutions

innovative solutions Finding the best talent is humanly possible Recruitment Process Outsourcing Looking for talent? the best Having the best talent is a competitive advantage in today s demanding and complex world. Because

More information

The Future of Workforce Management and Buyer Perspectives

The Future of Workforce Management and Buyer Perspectives The Future of Workforce Management and Buyer Perspectives Bryan T. Peña, CCWP Vice President, Contingent Workforce Strategies and Research bpena@staffingindustry.com What is the future of work? 2015 by

More information

Recruitment Process Outsourcing Market Segment: Overall

Recruitment Process Outsourcing Market Segment: Overall NEAT EVALUATION FOR CIELO: Recruitment Process Outsourcing Market Segment: Overall This document presents Cielo with the NelsonHall NEAT vendor evaluation for Recruitment Process Outsourcing (Overall market

More information

better people in a better way sales@pontoonsolutions.com

better people in a better way sales@pontoonsolutions.com Value of a Managed Service Provider (MSP) July 2015 better people in a better way +1 855.881.1533 sales@ better people in a better way Value of a Managed Service Provider Borrowing a quote from Benjamin

More information

Build or Buy? Direct Sourcing and Internal MSPs: Is Going it Alone Worth it?

Build or Buy? Direct Sourcing and Internal MSPs: Is Going it Alone Worth it? MONDAY 3:15 4:15 PM DALLAS B Concurrent Session: Innova&on Build or Buy? Direct Sourcing and Internal MSPs: Is Going it Alone Worth it? Moderator: Bryan Peña, VP, Con0ngent Workforce Strategies and Research,

More information

TARGETING RECRUITMENT PROCESS OUTSOURCING

TARGETING RECRUITMENT PROCESS OUTSOURCING TARGETING RECRUITMENT PROCESS OUTSOURCING NelsonHall HR Outsourcing Subscription Service 1 Definition of Recruitment Process Outsourcing (RPO) Recruitment Process Outsourcing is the transfer of operational

More information

The 2012 Baker s Dozen Customer Satisfaction Ratings: Managed Service Programs

The 2012 Baker s Dozen Customer Satisfaction Ratings: Managed Service Programs The Baker s Dozen Customer Satisfaction Ratings: Managed Service Programs s Baker s Dozen rankings are based solely on feedback from buyers of the rated services; the ratings are not based on the opinion

More information

MSP & RPO Masterclass Ciett World Employment Conference Rome, 28 th May 2015

MSP & RPO Masterclass Ciett World Employment Conference Rome, 28 th May 2015 MSP & RPO Masterclass Ciett World Employment Conference Rome, 28 th May 2015 John Nurthen Executive Director Global Research jnurthen@staffingindustry.com Francesca Vassallo-Todaro Operations Development

More information

Managed Service Provider (MSP) Service Provider Landscape with PEAK Matrix Assessment 2015

Managed Service Provider (MSP) Service Provider Landscape with PEAK Matrix Assessment 2015 Managed Service Provider (MSP) Service Provider Landscape with PEAK Matrix Assessment 2015 Managed Service Provider (MSP) Market Report: December 2015 Preview Deck Our research offerings for global services

More information

Supplier Success Strategies Provider Management that Makes Sense

Supplier Success Strategies Provider Management that Makes Sense SEPT 12 2:45 PM GOLD CONCURRENT SESSION: TRANSFORMATION Supplier Success Strategies Provider Management that Makes Sense Moderator: Diana Gabriel, VP, Strategy & Solutions, Staffing Industry Analysts Panelists:

More information

2015 Baker s Dozen Customer Satisfaction Ratings: Recruitment Process Outsourcing

2015 Baker s Dozen Customer Satisfaction Ratings: Recruitment Process Outsourcing 2015 Baker s Dozen Customer Satisfaction Ratings: Recruitment Process Outsourcing By The Editors HRO Today s Baker s Dozen rankings are based solely on feedback from buyers of the rated services; the ratings

More information

Integrating Contingent Labour into Strategic Workforce Planning

Integrating Contingent Labour into Strategic Workforce Planning Wednesday, 16 May 09:45 Nine Kings D Concurrent Session: Advanced Practitioner Track Integrating Contingent Labour into Strategic Workforce Planning Moderator: Barry Asin, President, Staffing Industry

More information

Recruitment Process: Why Outsource?

Recruitment Process: Why Outsource? Recruitment Process: Why Outsource? Open House November 2010 Think differently about work. John Loukas Manpower Business Solutions Director 2 RPO - Agenda RPO Overview - Definition RPO as a Talent Acquisition

More information

Wednesday 3:45 pm Veranda C. Concurrent Session:

Wednesday 3:45 pm Veranda C. Concurrent Session: Wednesday 3:45 pm Veranda C Concurrent Session: Workers Compensation Costs and Safety Risks in Your Contingent Workforce Making the Business Case for Strong Risk Management in the Contingent Workforce

More information

Acquisition of Seaton. June 2, 2014

Acquisition of Seaton. June 2, 2014 Acquisition of Seaton June 2, 2014 This document contains forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. Words such as may, will, should, expects,

More information

Recruitment Process Outsourcing:

Recruitment Process Outsourcing: Recruitment Process Outsourcing: What You Should Look for in an RPO Provider James F. McCoy Vice President & RPO Practice Lead It used to be that companies looked exclusively at cost and process to identify

More information

The 2014 Baker s Dozen Customer Satisfaction Ratings: Managed Service Programs

The 2014 Baker s Dozen Customer Satisfaction Ratings: Managed Service Programs The 2014 Baker s Dozen Customer Satisfaction Ratings: Managed Service Programs By The Editors HRO Today s Baker s Dozen rankings are based solely on feedback from buyers of the rated services. The ratings

More information

Concurrent Session: Thought Leadership Vendor Neutral vs Non- Vendor Neutral MSP What will Work Best for You?

Concurrent Session: Thought Leadership Vendor Neutral vs Non- Vendor Neutral MSP What will Work Best for You? WED 14 MAY 13:45-14:45 WESTBOURNE 1 Concurrent Session: Thought Leadership Vendor Neutral vs Non- Vendor Neutral MSP What will Work Best for You? Moderator: Dawn McCartney, Director, Con7ngent Workforce

More information

Topic: Managed Service Provider (MSP) Mastering the Winds of Change

Topic: Managed Service Provider (MSP) Mastering the Winds of Change Topic: Managed Service Provider () Mastering the Winds of Change Market Report: October 2013 Preview Deck Our research offerings for global services Subscription information The full report is included

More information

Topic: Raising the Bar to Sustain Momentum

Topic: Raising the Bar to Sustain Momentum Topic: Raising the Bar to Sustain Momentum Recruitment Process Outsourcing (RPO) Annual Report: February 2012 Preview Deck Our research offerings for global services Subscription information The full report

More information

Helping our clients win in the changing world of work:

Helping our clients win in the changing world of work: Helping our clients win in the changing world of work: Recruitment Process: Why Outsource? A Manpower Insights Paper The future of RPO looks strong despite or perhaps aided by the current global recession.

More information

2015 Baker s Dozen Customer Satisfaction Ratings: Managed Service Programs

2015 Baker s Dozen Customer Satisfaction Ratings: Managed Service Programs 2015 Baker s Dozen: MSP 2015 Baker s Dozen Customer Satisfaction Ratings: Managed Service Programs We rank the top providers based on customer satisfaction surveys. By The Editors HRO Today s Baker s Dozen

More information

Concurrent Session Strategy Design it Right: Popular Contingent Workforce Program Models, their Pros, Cons

Concurrent Session Strategy Design it Right: Popular Contingent Workforce Program Models, their Pros, Cons WED, OCT 8 4:30 PM MIRAGE EVENTS CENTER C1 Concurrent Session Strategy Design it Right: Popular Contingent Workforce Program Models, their Pros, Cons Moderator: Subadhra Sriram, Editor & Publisher, Media

More information

Recruitment Process Outsourcing

Recruitment Process Outsourcing 0 Recruitment Process Outsourcing Market Overview Brett Gerard, TPI Julie Kinnear, TPI May 10, 2007 Copyright 2007, Technology Partners Copyright International, 2007, Technology Inc. All Rights Partners

More information

Randstad Enterprise Healthcare Solutions. talent, strategic services, workforce management and technology solutions

Randstad Enterprise Healthcare Solutions. talent, strategic services, workforce management and technology solutions Randstad Enterprise Healthcare Solutions talent, strategic services, workforce management and technology solutions Randstad Enterprise Healthcare Solutions talent, strategic services, workforce management

More information

Part 3: Business Case and Readiness

Part 3: Business Case and Readiness The Fundamentals of Managed Service Provider (MSP) Programs Part 3 of 3 Part 3: Business Case and Readiness By Jennifer Spicher contents This is the final of a three-part series designed to outline key

More information

ManpowerGroup is the world leader in innovative workforce solutions, connecting human potential to the ambition of business. ManpowerGroup serves

ManpowerGroup is the world leader in innovative workforce solutions, connecting human potential to the ambition of business. ManpowerGroup serves ManpowerGroup is the world leader in innovative workforce solutions, connecting human potential to the ambition of business. ManpowerGroup serves both large and small organizations across all industry

More information

The GRL Company. Recruitment Process Outsourcing (RPO) Solutions with a Results Driven Approach. Overview

The GRL Company. Recruitment Process Outsourcing (RPO) Solutions with a Results Driven Approach. Overview Recruitment Process Outsourcing (RPO) Solutions with a Results Driven Approach Overview The GRL Company specializes in Recruitment Process Outsourcing (RPO) solutions that decrease the time and expense

More information

Contingent Workforce Technologies from VMS to ATS, HRIS to Online Staffing and Everything in Between

Contingent Workforce Technologies from VMS to ATS, HRIS to Online Staffing and Everything in Between SEPT 11 1:30 PM GOLD CONCURRENT SESSION: ADAPTATION Contingent Workforce Technologies from VMS to ATS, HRIS to Online Staffing and Everything in Between Moderator: Jason Ezratty, President, Brightfield

More information

Innovation Track Programme Models for Contingent Workforce Management

Innovation Track Programme Models for Contingent Workforce Management WEDNESDAY 4:35 5:35 PM GARDENIA Innovation Track Programme Models for Contingent Workforce Management Moderator: Kersten Buck, Director, Strategic Solutions, Staffing Industry Analysts Panellists: Sebastian

More information

Recruitment Process Outsourcing Methodology Statement

Recruitment Process Outsourcing Methodology Statement Recruitment Process Outsourcing Methodology Statement Contents An Overview... 3 Steps To Success The Components of an Outsourced Recruitment Process... 4 Why Use RPO?... 6 Why Consult Group?... 8 About

More information

Global Human Resource Outsourcing Market 2014-2018

Global Human Resource Outsourcing Market 2014-2018 Global Human Resource Outsourcing Market 2014-2018 Global Human Resource Outsourcing Market 2014-2018 Sector Publishing Intelligence Limited (SPi) has been marketing business and market research reports

More information

Total Talent Management: A New Workforce Phenomenon

Total Talent Management: A New Workforce Phenomenon Total Talent Management: A New Workforce Phenomenon Speaker: John Nurthen, Executive Director Global Research This webinar is broadcast through your computer speakers via the audio broadcasting icon on

More information

Your Workforce is Changing and So is the way. You Manage it

Your Workforce is Changing and So is the way. You Manage it Optimizing a contingent workforce is humanly possible Managed Service Provider Your Workforce is Changing and So is the way You Manage it In a fast-paced, unpredictable marketplace, organizations must

More information

Talent2 International Limited Analyst Presentation 2011 Full Year Results

Talent2 International Limited Analyst Presentation 2011 Full Year Results Talent2 International Limited Analyst Presentation 2011 Full Year Results Full Year Results FY 2011 FY 20 Growth Revenue $306.1m $242.6m 26% Gross Profit $194.0m $156.5m 24% Reported EBITDA $30.0m $19.8m

More information

Rapid Global Business Solutions, Inc. www.rgbsi.com HR MANAGED SERVICES GET BACK TO BUSINESS GERMANY INDIA SINGAPORE MEXICO CHINA

Rapid Global Business Solutions, Inc. www.rgbsi.com HR MANAGED SERVICES GET BACK TO BUSINESS GERMANY INDIA SINGAPORE MEXICO CHINA Rapid Global Business Solutions, Inc. www.rgbsi.com HR MANAGED SERVICES GET BACK TO BUSINESS USA CANADA GERMANY INDIA SINGAPORE MEXICO CHINA ABOUT US WHO WE ARE WHO WE ARE Rapid Global Business Solutions,

More information

Overall global demand for HR Outsourcing services is strong and growing. From a

Overall global demand for HR Outsourcing services is strong and growing. From a New Research from Part of the Consulting Service Line Research Series Overall global demand for HR Outsourcing services is strong and growing. From a 2006 base of $27 billion, the global market is forecasted

More information

Winning The Modern Day Talent Wars: How Top Enterprises Are Building An On- Demand Workforce

Winning The Modern Day Talent Wars: How Top Enterprises Are Building An On- Demand Workforce Sponsored by: Winning The Modern Day Talent Wars: How Top Enterprises Are Building An On- Demand Workforce Presented by: Dawn McCartney Director, Contingent Workforce Strategies & Research Staffing Industry

More information

Global Human Resource Outsourcing Market 2014-2018

Global Human Resource Outsourcing Market 2014-2018 Brochure More information from http://www.researchandmarkets.com/reports/2866825/ Global Human Resource Outsourcing Market 2014-2018 Description: About Human Resources Outsourcing HRO refers to the outsourcing

More information

Take Your Program to the Next Level: Build a Plan for Continuous Improvement. Webinar Q&A Updated: May 17, 2012

Take Your Program to the Next Level: Build a Plan for Continuous Improvement. Webinar Q&A Updated: May 17, 2012 Take Your Program to the Next Level: Build a Plan for Continuous Improvement Webinar Q&A Updated: May 17, 2012 Q: Our company has a highly successful MSP/VMS program in terms of performance, visibility

More information

Rethinking Talent Management: Where Do We Go from Here?

Rethinking Talent Management: Where Do We Go from Here? LEADING THE WAY IN SPECIAL ADVERTISING SECTION Rethinking Talent Management: Where Do We Go from Here? O BY Is the Great Recession finally over? While economists argue both sides, one thing is certainly

More information

Managed Service Programs (MSP)

Managed Service Programs (MSP) NEAT EVALUATION FOR KELLYOCG: Managed Service Programs (MSP) Market Segment: Wider Talent Management Focus This document presents KellyOCG with the NelsonHall NEAT vendor evaluation for Managed Service

More information

You may dial into the call by dialing 1-650-479-3208 and using access code 666 294 013

You may dial into the call by dialing 1-650-479-3208 and using access code 666 294 013 VMS/MSP Landscape 2015: The State of the Industry Presented by: Tony Gregoire, Director of Research Staffing Industry Analysts Kristen McArdle, VP Professional Services, Brightfield Strategies LLC Bryan

More information

State of the Human Resources Outsourcing Industry 2010

State of the Human Resources Outsourcing Industry 2010 THE State of the Human Resources Outsourcing Industry 2010 Overview of the Global Human Resources Outsourcing Industry Publication Date: December 2010 This is an abridged version of the report prepared

More information

"10 Best" RPO Provider Ranking

10 Best RPO Provider Ranking "10 Best" RPO Provider Ranking In today s environment, companies face unique challenges in managing their workforce. In response to these challenges, Recruitment Process Outsourcing (RPO) is fast becoming

More information

Everest Group PEAK Matrix for RPO Service Providers

Everest Group PEAK Matrix for RPO Service Providers Everest Group PEAK Matrix for RPO Service Providers Focus on IBM-Kenexa September 2014 Copyright 2014 Everest Global, Inc. This document has been licensed for exclusive use and distribution by IBM-Kenexa

More information

Making the Transition to MSP 2.0

Making the Transition to MSP 2.0 PERSPECTIVE ARTICLE Making the Transition to MSP 2.0 From Implementation Impressario to Innovation Incubator Is Your MSP a Strategic Partner or a Tactical Solutions Provider? A discussion on the changing

More information

Contingent Staffing Models

Contingent Staffing Models General Presentation Contingent Staffing Models Ton Mulders, Director Strategic Solutions Europe, Staffing Industry Analysts RPO MSP? HRO Which acronym serves me best? MV PSL VOP ROI SOW VMS CWS ERP BPO

More information

HRO - Early Findings and Best-in-Class Talent Management Metrics -

HRO - Early Findings and Best-in-Class Talent Management Metrics - HRO - Early Findings and Best-in-Class Talent Management Metrics - Kevin Martin Vice President and Principal Analyst, Human Capital Management Aberdeen Group October 23, 2008 AberdeenGroup 2007 Human Capital

More information

Global Off Shoring and Outsourcing Market Dynamics

Global Off Shoring and Outsourcing Market Dynamics Global Off Shoring and Outsourcing Market Dynamics Tomas Volek, Accenture INSTRUCTIONS FOR USE OF THIS DOCUMENT IMPORTANT This presentation was created for the purpose of the Softcon conference in Bratislava

More information

A Collaborative Approach to Creating an Agile Workforce

A Collaborative Approach to Creating an Agile Workforce A Collaborative Approach to Creating an Agile Workforce In periods of economic uncertainty, every company strives to increase its agility. During past economic downturns, companies employed tighten your

More information

Recruitment Process Outsourcing (RPO)

Recruitment Process Outsourcing (RPO) Recruitment Process Outsourcing (RPO) Successful organisations need to proactively attract and retain high quality talent. When time is limited, outcomes are imperative and costs are a factor, outsourcing

More information

UNLOCKING THE VALUE OF THE TOP SUPPLIERS

UNLOCKING THE VALUE OF THE TOP SUPPLIERS UNLOCKING THE VALUE OF THE TOP SUPPLIERS THE POWER OF OPTIMIZING YOUR TALENT SUPPLY CHAIN TOM TISDALE TABLE OF CONTENTS 3 Introduction 4 Analytics considers the continuous flow of talent through a business

More information

Integration Track SOW and Project Governance

Integration Track SOW and Project Governance WEDNESDAY 2:00 3:00 PM TOWER A Integration Track SOW and Project Governance Moderator: Kersten Buck, Director, Strategic Solutions, CCWP, Staffing Industry Analysts Panellists: Jim Brozny, Director, Account

More information

Pre Conference Session Contingent Workforce Basics Making Sense of it All

Pre Conference Session Contingent Workforce Basics Making Sense of it All TUESDAY 08:00 08:45 GRAND BALLROOM IV Pre Conference Session Contingent Workforce Basics Making Sense of it All Speakers: Dawn McCartney, Director, Contingent Workforce Strategies & Research, CCWP, Staffing

More information

MOVING BEYOND BIG BUSINESS:

MOVING BEYOND BIG BUSINESS: MOVING BEYOND BIG BUSINESS: Changing Market Dynamics Drive Emergence of MSP Solutions for Lower-Volume Programmes Sean Garbett General Manager, Europe TAPFIN Introduction Managed Service Provider (MSP)

More information

bridging the gap between diversity & talent management

bridging the gap between diversity & talent management bridging the gap between diversity & talent management Audra Jenkins, SPHR, CDP Director, Compliance and Diversity Center of Expertise Randstad Sourceright In today s rapidly changing economy, understanding

More information

Recruitment Processing Outsourcing (RPO) 2013: Transforming Your Talent Acquisition Strategy

Recruitment Processing Outsourcing (RPO) 2013: Transforming Your Talent Acquisition Strategy Recruitment Processing Outsourcing (RPO) 2013: Transforming Your Talent Acquisition Strategy Recruitment Process Outsourcing (RPO) has undergone a seismic shift over the past few years. Long viewed as

More information

AMN Healthcare Investor Presentation

AMN Healthcare Investor Presentation AMN Healthcare Investor Presentation Q2 2015 The Innovator in Healthcare Workforce Solutions and Staffing Services Forward-Looking Statements This investor presentation contains forward-looking statements

More information

Global Talent Mobility: New Models for Success

Global Talent Mobility: New Models for Success Global Talent Mobility: New Models for Success February 2013 Brian Kelly Partner, Mercer Lacey All Director, Starbucks Corporation Today s Speakers Brian J Kelly Partner, Global Practice Leader, Workforce

More information

Fieldglass industry-leading Vendor Management System (VMS) powers the flexible workforce.

Fieldglass industry-leading Vendor Management System (VMS) powers the flexible workforce. Fieldglass industry-leading Vendor Management System (VMS) powers the flexible workforce. Take a smarter approach to managing your contingent workforce and services procurement programs. FIELDGLASS Manage

More information

People in the Cloud: Trends in Human Capital Management. May 8, 2013

People in the Cloud: Trends in Human Capital Management. May 8, 2013 People in the Cloud: Trends in Human Capital May 8, 2013 About ADP One of the world s largest providers of business outsourcing solutions and services for Employers ($9B*) Human Resources Payroll Benefits

More information

In-house vs. Outsourcing. Pank Koria, CEO, Project People

In-house vs. Outsourcing. Pank Koria, CEO, Project People In-house vs. Outsourcing Pank Koria, CEO, Project People Agenda The acquisition of talent In-house vs. outsourced resourcing models Key Performance Areas Project People A few brief facts about Project

More information

Improve Call Center Performance through Better Hiring: Five Key Strategies A Business Optimization White Paper

Improve Call Center Performance through Better Hiring: Five Key Strategies A Business Optimization White Paper Improve Call Center Performance through Better Hiring: Five Key Strategies A Business Optimization White Paper by: Kevin G. Hegebarth Vice President, Marketing HireIQ Solutions, Inc. 1101 Cambridge Square,

More information

IDC MarketScape Excerpt: Worldwide HR BPO 2014 Vendor Assessment

IDC MarketScape Excerpt: Worldwide HR BPO 2014 Vendor Assessment IDC MarketScape IDC MarketScape Excerpt: Worldwide HR BPO 2014 Vendor Assessment Lisa Rowan THIS IDC MARKETSCAPE EXCERPT FEATURES: ADP IDC MARKETSCAPE FIGURE FIGURE 1 IDC MarketScape HR Business Process

More information

Everest Group PEAK Matrix for RPO Service Providers

Everest Group PEAK Matrix for RPO Service Providers Everest Group PEAK Matrix for RPO Service Providers Focus on Futurestep July 2012 Introduction and scope Everest Group recently released its 2012 Recruitment Process Outsourcing (RPO) Service Provider

More information

Top Tier Staffing, LLC. General Information

Top Tier Staffing, LLC. General Information 36 General Information What s In It For You Introduction Staffing Services Managed Services Consulting Services RPO FAQs Contact Info Top Tier Staffing, LLC ASA Member American Staffing Association MWBE

More information

Office 204 Building 1, Dubai Internet City P.O. Box 26359, Dubai, United Arab Emirates T: +971 4 3910460 E: info@manpower-me.

Office 204 Building 1, Dubai Internet City P.O. Box 26359, Dubai, United Arab Emirates T: +971 4 3910460 E: info@manpower-me. Office 204 Building 1, Dubai Internet City P.O. Box 26359, Dubai, United Arab Emirates T: +971 4 3910460 E: info@manpower-me.com W: ManpowerGroup Global Vision We lead in the creation and delivery of innovative

More information

Recruitment Process Outsourcing (RPO) Annual Report 2015 Broader Adoption, Deeper Execution, Greater Innovation

Recruitment Process Outsourcing (RPO) Annual Report 2015 Broader Adoption, Deeper Execution, Greater Innovation Recruitment Process Outsourcing (RPO) Annual Report 2015 Broader Adoption, Deeper Execution, Greater Innovation Recruitment Process Outsourcing (RPO) Annual Report: August 2015 Preview Deck Our research

More information

Human. Rısk. By Matt Shadrick and Seymour Adler, Ph.D., Aon Consulting Worldwide

Human. Rısk. By Matt Shadrick and Seymour Adler, Ph.D., Aon Consulting Worldwide 10 08 The Magazine of WorldatWork WHY YOU SHOULD BE A Capıtal Human Rısk Manager QUICK LOOK When asked about your HR department s strength today, only 5 percent said strategic HR differentiation. Evaluating

More information

Military Recruiting Consulting & Training Services Proposal

Military Recruiting Consulting & Training Services Proposal In Partnership with Military Recruiting Consulting & Training Services Proposal Prepared For: March 9, 2015 Our Understanding of Your Needs XYZ is a rapidly growing organization with... An evolving military

More information

Human Resources Outsourcing (HRO) Market Update: November 2009 Preview Deck

Human Resources Outsourcing (HRO) Market Update: November 2009 Preview Deck Human Resources Outsourcing (HRO) Market Update: November 2009 Preview Deck Topic: Recruitment Process Outsourcing (RPO) Moving Beyond the Pioneer Stage Table of contents (page 1 of 3) Topic Page no. Background

More information

CONTINGENT WORKER ENGAGEMENT BEST PRACTICES

CONTINGENT WORKER ENGAGEMENT BEST PRACTICES CONTINGENT WORKER ENGAGEMENT BEST PRACTICES This summary of contingent worker engagement best practices is for contingent workforce professionals from all arenas; program managers, buyers, solutions providers,

More information

Understanding the MSP/VMS Marketplace Best Practices: Selecting a Managed Service Program (MSP) Provider

Understanding the MSP/VMS Marketplace Best Practices: Selecting a Managed Service Program (MSP) Provider Understanding the MSP/VMS Marketplace Best Practices: Selecting a Managed Service Program (MSP) Provider Taking the First Step Buyers of contingent workforce solutions have a number of options available

More information

MERCER WEBCAST Big Data in Action Using Big Data to Understand the Workforce of the Future June 3 rd, 2015

MERCER WEBCAST Big Data in Action Using Big Data to Understand the Workforce of the Future June 3 rd, 2015 Big Data in Action Using Big Data to Understand the Workforce of the Future June 3 rd, 2015 Sangita Richardson, Spirit Aerosystems, Inc. Matthew Stevenson, Mercer Today s Speakers Matthew Stevenson Workforce

More information

2016 Baker s Dozen Customer Satisfaction Ratings: Managed Service Programs

2016 Baker s Dozen Customer Satisfaction Ratings: Managed Service Programs 2016 Baker s Dozen Customer Satisfaction Ratings: Managed Service Programs We rank the top providers based on customer satisfaction surveys. By The Editors HRO Today s Baker s Dozen rankings are based

More information

Enabling HR service delivery

Enabling HR service delivery Enabling HR service delivery Cloud HR 9 10 HR shared services and Outsourcing Global privacy and Security 11 12 Social media 10 HR Shared Services and Outsourcing Has your organization implemented service

More information

The Next Generation of VMS Technology. Underwritten by:

The Next Generation of VMS Technology. Underwritten by: The Next Generation of VMS Technology Underwritten by: Christopher J. Dwyer Research Director Ardent Partners February 2014 REPORT SPONSORSHIP 1 The views and opinions in this report represent those of

More information

Achieving HR Transformation 2.0 the Role of Workforce Communications Technologies

Achieving HR Transformation 2.0 the Role of Workforce Communications Technologies Session Number # 148 Achieving HR Transformation 2.0 the Role of Workforce Communications Technologies DJ Chhabra, Enwisen Mike Lapetina, Unisys DJ Chhabra President, Enwisen 20+ years technology strategy

More information

PROPOSAL FOR RECRUITMENT PROCESS OUTSOURCING

PROPOSAL FOR RECRUITMENT PROCESS OUTSOURCING PROPOSAL FOR RECRUITMENT PROCESS OUTSOURCING SUBMITTED BY: TYRO HUMAN RESOURCE (P) LIMITED N-4/243, IRC village, Bhubaneswar Tel: +91-674-6511376/6444665 E-mail: info@tyrohr.com www.tyrohr.com Why companies

More information

VMS OVERVIEW AND INDUSTRY TRENDS. May 29th, 2014

VMS OVERVIEW AND INDUSTRY TRENDS. May 29th, 2014 VMS OVERVIEW AND INDUSTRY TRENDS May 29th, 2014 INTRODUCTION Brian Hoffmeyer VP Product Marketing» 9 + years at IQNavigator» Product Marketing and Management, Professional Services, Industry Solutions

More information

RPO ASIA RECRUITMENT PROCESS OUTSOURCING. Baker s Dozen. Customer Satisfaction Ratings RPO PROVIDERS 2010 Winner

RPO ASIA RECRUITMENT PROCESS OUTSOURCING. Baker s Dozen. Customer Satisfaction Ratings RPO PROVIDERS 2010 Winner RPO ASIA RECRUITMENT PROCESS OUTSOURCING Baker s Dozen Customer Satisfaction Ratings RPO PROVIDERS 2010 Winner Hudson RPO Asia is proud to be the winner of a number of industry rated awards including:

More information

Multi-Country Payroll Outsourcing (MCPO) Service Provider Profile Compendium

Multi-Country Payroll Outsourcing (MCPO) Service Provider Profile Compendium Multi-Country Payroll Outsourcing (MCPO) Service Provider Profile Compendium Human Resources Outsourcing (HRO) Market Report: September 2015 Preview Deck Our research offerings for global services Market

More information

Becoming a Trusted HR Advisor

Becoming a Trusted HR Advisor Becoming a Trusted HR Advisor Prepared by Consulting/Talent & Rewards HR Effectiveness Presentation to University of California Topics for Today The Changing Role of HR in Organizations Today What s Getting

More information

2010 Baker s Dozen Customer Satisfaction Ratings: Top Managed Service Programs

2010 Baker s Dozen Customer Satisfaction Ratings: Top Managed Service Programs 2010 Baker s Dozen Customer Satisfaction Ratings: Top Managed Service Programs The rankings contained within the Baker s Dozen for Managed Service Programs and other service areas in HRO Today are based

More information

CONSULTING RESEARCH TRAINING VOLUME 2 - ISSUE 11. Three Hot Trends in Recruiting and Retaining Sales Talent

CONSULTING RESEARCH TRAINING VOLUME 2 - ISSUE 11. Three Hot Trends in Recruiting and Retaining Sales Talent CONSULTING RESEARCH TRAINING VOLUME 2 - ISSUE 11 Three Hot Trends in Recruiting and Retaining Sales Talent The Miller Heiman Sales Performance Journal, Volume 2, Issue 11 Copyright 2007 by Miller Heiman,

More information

Back in the Recruiting Game Renewed Hiring Brings New Opportunities, New Challenges

Back in the Recruiting Game Renewed Hiring Brings New Opportunities, New Challenges LEADING THE WAY IN SPECIAL ADVERTISING SECTION Back in the Recruiting Game Renewed Hiring Brings New Opportunities, New Challenges Hiring is in an upswing, yet recruiting departments are leaner than ever.

More information

Best Way to Implement a Pricing Strategy Bill Rate vs Mark Up

Best Way to Implement a Pricing Strategy Bill Rate vs Mark Up Best Way to Implement a Pricing Strategy Bill Rate vs Mark Up Kirk Reade Global Subcontract Services Strategist Agenda About IBM Discussion: What s a fair price? What goes into a bill rate. Where is the

More information

Best Practices of the Most Effective Workforce Management Solutions

Best Practices of the Most Effective Workforce Management Solutions White Paper Recruitment Process Outsourcing Best Practices of the Most Effective Workforce Management Solutions MSP or Contractor RPO? Today, organisations recognise that managing their contingent workforce

More information