Objective (1/1) Objective

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1 November 2015

2 Objective (1/1) Objective The objective of the Vendor Engagement Session is to brief PETRONAS registered vendors of the key changes made to PETRONAS Registration of Supplier (ROS) Portal.

3 Table of Content A Overview B New ROS Portal - BROWSER Pre-requisite C System Key Changes - Summary D E System Key Changes - Details Renewal of License or Registration Application F Helpdesk Contact

4 Table of Content A Overview B New ROS Portal - BROWSER Pre-requisite C System Key Changes - Summary D E System Key Changes - Details Renewal of License or Registration Application F Helpdesk Contact

5 A.Overview (1/1) Overview PETRONAS Registration of Supplier (ROS) Portal underwent changes in two key areas System User Interface (UI) The portal has a new and improved user interface. Screens have refreshed look and feel, with enriched navigation guides and explanatory content to improve user experience. System Enhancements The ROS system has been enhanced with new functionalities to improve the efficiency of submitting applications. The changes will take effect on 30 November 2015.

6 Table of Content A Overview B New ROS Portal BROWSER Prerequisite C System Key Changes - Summary D E System Key Changes - Details Renewal of License or Registration Application F Helpdesk Contact

7 B. Pre-Requisite - Browser (1/3) New ROS Portal - Browser PreRequisite There is browser pre-requisite for the new ROS portal. To use the new ROS portal, computer or notebook need to be on browser Internet Explorer 11 (IE11) or Mozilla Firefox 42.0 Required browser versions can be downloaded from following sites: For IE11: Mozilla Firefox: How to check your current browser setting? Please refer to next two slides.

8 B. Pre-Requisite - Browser (2/3) New ROS Portal - Browser PreRequisite How to check for existing Internet Explorer version: 1.Click on Settings 3.If not Internet Explorer 11, please download link provided. 2.Click on About Internet Explorer

9 B. Pre-Requisite - Browser (3/3) New ROS Portal - Browser PreRequisite How to check for existing Mozilla Firefox version: 1.Click on Settings 4.If not Mozilla Firefox 42.0, please download from link provided. 3.Click on About Firefox 2.Click on Help

10 Table of Content A Overview B New ROS Portal BROWSER Prerequisite C System Key Changes - Summary D E System Key Changes - Details Renewal of License or Registration application F Helpdesk Contact

11 C. System Key Changes Summary (1/1) System Key Changes - Summary Summary of user interface changes and system enhancements A. USER INTERFACE Applications Breadcrumbs B. ENHANCEMENTS Further Finding to Vendor Attachments Specific & Master Update Company Profile Checklist Screen Help information & Hover New Notifications Improved Search Function SWEC Notifications Application Summary & Main Menu Petroliam Nasional Berhad (PETRONAS)

12 Table of Content A Overview B New ROS Portal BROWSER Prerequisite C System Key Changes - Summary D E System Key Changes - Details Renewal of License or Registration application F Helpdesk Contact Petroliam Nasional Berhad (PETRONAS)

13 Old User Interface Petroliam Nasional Berhad (PETRONAS)

14 D. Key Changes Details User Interface (1/5) USER INTERFACE Application Breadcrumbs

15 D. Key Changes Details User Interface (2/5) USER INTERFACE Specific file attachments & Master attachments (1/2) File attachments are specific to fields. Each field can only attach 1 file.

16 D. Key Changes Details User Interface (2/5) USER INTERFACE Specific file attachments & Master attachments (2/2) Master attachment stores all previous attachments. Able to use previous attachments for other fields. Unable to load files directly into Master attachment. Able to search for files in Master attachment

17 D. Key Changes Details User Interface (3/5) USER INTERFACE Screen Help Information

18 D. Key Changes Details A1. User Interface (4/5) USER INTERFACE Improved Search Function

19 USER INTERFACE Application Summary & Main Menu D. Key Changes Details A1. User Interface (5/5)

20 D. Key Changes Details Enhancements (1/4) ENHANCEMENTS Further Finding to Vendor (1/3) This is a new process change. Further Finding to Vendor is triggered when PETRONAS LRS team requires additional information or documents from the vendor. Vendor will receive notification stating that application requires further clarification. The application will be reverted back to Draft status & appear in the vendor s Application Summary. Vendors are then required to furnish the relevant information or documents & resubmit the application. After 14 days, if no feedback was given from vendor regarding this Further Finding, the application will be automatically rejected and reflected as Application Rejected in Application Summary.

21 D. Key Changes Details Enhancements (1/4) ENHANCEMENTS Further Finding to Vendor (2/3) Vendor will need to login to SUS or ROS (for New application) portal and check application summary for application reverted to draft.

22 D. Key Changes Details Enhancements (1/4) ENHANCEMENTS Further Finding to Vendor (3/3) Once in application below application breadcrumbs will contain remarks/messages from PETRONAS on reason for further finding. Proceed to update the information and submit the application again.

23 D. Key Changes Details Enhancements (2/4) ENHANCEMENTS Update Company Profile Checklist (1/2) For Update Company Profile application, a new checklist screen is introduced to allow the vendor to indicate changes to which screen & enter remarks on what was changed. Application breadcrumb will appear depending on what data has been selected.

24 D. Key Changes Details Enhancements (2/4) ENHANCEMENTS Update Company Profile Checklist (2/2) Application breadcrumb will appear depending on what data has been selected.

25 D. Key Changes Details Enhancements (3/4) ENHANCEMENTS New Notifications (1/6) New notifications to vendor are introduced for following scenario/events: Upon 1 st Submission Upon starting of evaluation by Licensing & Registration Section (LRS) When LRS requires further clarification/information from vendor When vendor resubmits application with further clarification/information back to LRS Upon expiry (14 calendar days) of further clarifications/information, if no response from vendor.

26 D. Key Changes Details Enhancements (3/4) ENHANCEMENTS New Notifications (2/6) New notification - Upon 1 st Submission

27 D. Key Changes Details Enhancements (3/4) ENHANCEMENTS New Notifications (3/6) notification upon starting of evaluation by LRS

28 D. Key Changes Details Enhancements (3/4) ENHANCEMENTS New Notifications (4/6) notification when LRS requires further clarification/information from vendor

29 D. Key Changes Details Enhancements (3/4) ENHANCEMENTS New Notifications (5/6) notification when vendor resubmits application with further clarification/information back to LRS

30 D. Key Changes Details Enhancements (3/4) ENHANCEMENTS New Notifications (6/6) notification upon expiry (14 calendar days) of further clarification or information, if no response from vendor

31 D. Key Changes Details Enhancements (4/4)

32 Table of Content A Overview B New ROS Portal BROWSER Prerequisite C System Key Changes - Summary D E System Key Changes - Details Renewal of License or Registration Application F Helpdesk Contact

33 E. Renewal of License or Registration Application

34 E. Renewal of License or Registration Application

35 E. Renewal of License or Registration Application

36 E. Renewal of License or Registration Application

37 E. Renewal of License or Registration Application

38 E. Renewal of License or Registration Application

39 E. Renewal of License or Registration Application

40 E. Renewal of License or Registration Application

41 E. Renewal of License or Registration Application

42 E. Renewal of License or Registration Application

43 E. Renewal of License or Registration Application

44 E. Renewal of License or Registration Application (3/5)

45 E. Renewal of License or Registration Application

46 E. Renewal of License or Registration Application (5/5)

47 E. Renewal of License or Registration Application

48 E. Renewal of License or Registration Application

49 E. Renewal of License or Registration Application

50 E. Renewal of License or Registration Application (4/12)

51 E. Renewal of License or Registration Application

52 E. Renewal of License or Registration Application

53 E. Renewal of License or Registration Application

54 E. Renewal of License or Registration Application

55 E. Renewal of License or Registration Application

56 E. Renewal of License or Registration Application

57 E. Renewal of License or Registration Application

58 E. Renewal of License or Registration Application

59 E. Renewal of License or Registration Application

60 E. Renewal of License or Registration Application

61 E. Renewal of License or Registration Application

62 E. Renewal of License or Registration Application

63 E. Renewal of License or Registration Application

64 E. Renewal of License or Registration Application

65 Table of Content A Overview B New ROS Portal BROWSER Prerequisite C System Key Changes - Summary D E System Key Changes - Details Renewal of License or Registration Application F Helpdesk Contact

66 F. Helpdesk Contact Helpdesk Contact ROS Portal Service Desk SUS system (technical) related queries Tel : LRS Service Desk Licensing & Registration related queries Tel :

67 Q&A

68 Petroliam Nasional Berhad (PETRONAS)

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