South Africa - Telecoms, Mobile, Broadband and Forecasts

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1 Brochure More information from South Africa - Telecoms, Mobile, Broadband and Forecasts Description: This annual report provides a comprehensive overview of trends and developments in South Africa's telecommunications market. Subjects covered include: - Key statistics; - Market and industry overviews; - Government policies affecting the telecoms industry; - Market liberalisation and regulatory environment; - Telecoms operators privatisation, acquisitions, new licences; - Major players (fixed, mobile and broadband); - Infrastructure development; - National and metropolitan fibre rollouts; - International submarine fibre optic cables; - Mobile voice and data markets, including 3G and 4G; - Internet development; - Broadband, including 3G mobile; - Average Revenue per User (ARPU) and churn; - Internet and broadband development and growth; - Broadband and mobile data services and pricing trends; - Convergence (voice/data, fixed/wireless/mobile); - Electronic banking and m-banking services; - Digital Media and Digital Economy. Researcher: Peter LangeCurrent publication date:- June 2014 (12th Edition) Contents: 1. Key Statistics 2. Telecommunications Market 2.1 Overview Fixed-line market Mobile market Broadband and Internet market Digital economy, media and banking 3. Regulatory Environment 3.1 Historical background Network rollout obligations 3.2 Regulatory authority Independent Communications Authority of South Africa (ICASA) 3.3 Telecommunications Amendment Bill 3.4 Regulation of Interception of Communications Act Electronic Communications Act and ICASA Amendment Bill 3.6 Converged licensing regime 3.7 New Companies Act 3.8 Universal Service and Access Fund (USAF) 3.9 Interconnection 3.10 Registration of subscriber details 3.11 Telecom sector liberalisation in South Africa Overview Privatisation of Telkom SA Third mobile licence Analysis of the SNO licensing process Third fixed-line and fourth mobile licence PTN licences The Big Bang'

2 Under-Serviced Area Licences (USALs) InfraCo licences Number Portability (NP) Carrier pre-selection (CPS) Local Loop Unbundling (LLU) International gateways International submarine cables Least Cost Routing (LCR) Broadcasting licences Mobile TV licences 3.12 Spectrum licensing WiFi LTE, WiMAX (800MHz, 2.6 and 3.5GHz) 4. Fixed Network Market 4.1 Market overview Fixed-line statistics 4.2 Fixed network operators in South Africa Telkom SA Ltd Neotel 5. Telecommunications Infrastructure 5.1 National fibre infrastructure Telkom and Neotel Broadband InfraCo Dark Fibre Africa Mobile operators FibreCo Fibre to the Home (FttH) 5.2 National private networks Overview Transtel Eskom Other electricity utilities State IT Agency (SITA) 5.3 Sentech 5.4 Municipal networks Knysna Africa's first municipal network City of Tshwane City of Johannesburg Ekurhuleni (East Rand) City of Cape Town ethekwini (Durban) Gauteng Link 5.5 International infrastructure Submarine fibre South African Power Pool Satellite 6. Internet Market 6.1 Overview Internet statistics 6.2 Internet demographics 6.3 Community access projects Microsoft Digital Villages and telecentres The Smart Cape Access Project Intel's World Ahead' initiative 6.4 South Africa's ISP market Internet Service Providers Association (ISPA) Selected major ISPs 7. Broadband Market 7.1 Overview

3 7.1.1 Broadband statistics International internet bandwidth 7.2 ADSL Major retailers Tariffs Wholesale ADSL VDSL 7.3 Wireless broadband WiFi WiMAX EV-DO Wireless Access Providers Association (WAPA) MyWireless (Sentech) decommissioned iburst (WBS, Blue Label) White Space spectrum 7.4 3G and 4G mobile broadband 7.5 Broadband via satellite 7.6 Broadband over powerlines (BPL) 7.7 VoIP telephony Market overview VoIP interconnection and peering Major VoIP providers Mobile VoIP Call centres 7.8 Next Generation Networks (NGN) Telkom SA Neotel Transtel Eskom SITA 7.9 IPTV, triple play 8. Digital Media/ Digital Economy 8.1 Broadcasting licences 8.2 Broadcast signal distributors Background Sentech Orbicom 8.3 Digital media Digital TV Video-on-Demand (VoD) Personal video recorders (PVR) Interactive TV (itv) Online radio Online retail Online advertising Online media Social media E-books, Mobizines User Generated Content (UGC) Blogs Search engines 8.4 Digital economy E-learning E-government E-health Electronic banking Mobile banking (m-banking) Online gambling Cloud services 9. Mobile Communications

4 9.1 Overview of South Africa's mobile market Mobile statistics Market liberalisation and licence obligations Community service telephones (CST) Fixed-mobile convergence (FMC) Infrastructure sharing 9.2 Regulatory issues Prices Interconnection Handset subsidies International gateways Fees and obligations for 1800MHz spectrum SIM card registration Mobile Number Portability (MNP) Quality of service (QoS) 9.3 Mobile handsets 9.4 Major mobile operators Vodacom South Africa MTN South Africa Cell C Telkom Mobile (8ta) Mobile Virtual Network Operators (MVNO) 9.5 Mobile data services Overview Mobile data revenue SMS MMS WAP GPRS EDGE BlackBerry 9.6 Mobile broadband Overview G and 3.5G (HSPA) LTE (4G) Smartphones 9.7 Mobile content and applications Push-to-Talk (PTT) Mobile TV Mobile music CellBook M-commerce Mobile advertising Location-based services (LBS) Manobi Mobile social media 10. Forecasts 10.1 Forecast Internet users 2015, Forecast Broadband subscribers 2015, Forecast mobile subscribers 2015, Forecast mobile broadband users 2015, 2018 Table 1 Country statistics 2014 Table 2 Fixed-line network statistics 2014 Table 3 Internet provider statistics 2014 Table 4 Internet and broadband statistics 2014 Table 5 Mobile statistics 2014 Table 6 National telecommunications authorities Table 7 Telkom SA shareholders of more than 2% March 2013 Table 8 Fixed lines in service by operator and teledensity in South Africa Table 9 Telkom SA shareholders of more than 2% March 2013

5 Table 10 Telkom SA telephone tariffs March 2013 Table 11 Telkom SA prepaid fixed lines Table 12 Telkom SA's fixed line data revenue and annual change Table 13 Telkom SA ISDN channels Table 14 Internet users and penetration rate in South Africa Table 15 Broadband subscribers in South Africa Table 16 Telkom South Africa ADSL subscribers Table 17 Telkom South Africa residential ADSL tariffs 2013 Table 18 Telkom South Africa WiMAX subscribers Table 19 Neotel South Africa WiMAX tariffs 2013 Table 20 WAPA South Africa industry survey Table 21 Sentech MyWireless subscribers in South Africa Table 22 iburst subscribers in South Africa Table 23 Online advertising revenue and annual change in South Africa 2003; Table 24 South African unique monthly users of Top 10 websites 2013 vs 2012 Table 25 Mobile subscribers and penetration rate in South Africa Table 26 Mobile subscribers in South Africa by operator June 2013 Table 27 Vodacom South Africa subscribers and market share Table 28 Vodacom South Africa key statistics six months ended September 2013 Table 29 MTN South Africa subscribers and market share Table 30 MTN South Africa key statistics year ended December 2013 Table 31 Vodacom South Africa broadband subscribers Table 32 Telkom SA mobile subscribers Table 33 Forecast Internet users in South Africa 2015; 2018 Table 34 Forecast broadband subscribers in South Africa 2015; 2018 Table 35 Forecast mobile subscribers in South Africa 2015; 2018 Table 36 Forecast mobile broadband users in South Africa 2015; 2018 Chart 1 Fixed lines in service and teledensity in South Africa Chart 2 Internet users and penetration rate in South Africa Chart 3 Availability and cost of international internet bandwidth in South Africa Chart 4 Mobile subscribers and penetration rate in South Africa Chart 5 Vodacom South Africa smartphone vs. dongle users Chart 6 Vodacom South Africa mobile data usage by device type Exhibit 1 VANS to self-provide or not to self-provide Exhibit 2 Large ISPA members March 2013 Exhibit 3 Spotlight on Vodacom GSM community payphones Ordering: Order Online - Order by Fax - using the form below Order by Post - print the order form below and send to Research and Markets, Guinness Centre, Taylors Lane, Dublin 8, Ireland.

6 Page 1 of 2 Fax Order Form To place an order via fax simply print this form, fill in the information below and fax the completed form to (from USA) or (from Rest of World). If you have any questions please visit Order Information Please verify that the product information is correct and select the format(s) you require. Product Name: Web Address: Office Code: South Africa - Telecoms, Mobile, Broadband and Forecasts SC Product Formats Please select the product formats and quantity you require: Quantity Hard Copy: Electronic (PDF) - Single User: Electronic (PDF) Users: Electronic (PDF) Users: Electronic (PDF) - Enterprisewide: USD USD 57 Shipping/Handling USD 1100 USD 2200 USD 3300 USD 4400 * Shipping/Handling is only charged once per order. Contact Information Please enter all the information below in BLOCK CAPITALS Title: Mr Mrs Dr Miss Ms Prof First Name: Last Name: Address: * Job Title: Organisation: Address: City: Postal / Zip Code: Country: Phone Number: Fax Number: * Please refrain from using free accounts when ordering (e.g. Yahoo, Hotmail, AOL)

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8 Page 2 of 2 Payment Information Please indicate the payment method you would like to use by selecting the appropriate box. Pay by credit card: You will receive an with a link to a secure webpage to enter your credit card details. Pay by check: Please post the check, accompanied by this form, to: Research and Markets, Guinness Center, Taylors Lane, Dublin 8, Ireland. Pay by wire transfer: Please transfer funds to: Account number Sort code Swift code IBAN number Bank Address ULSBIE2D IE78ULSB Ulster Bank, Main Street, Blackrock, Co. Dublin, Ireland. If you have a Marketing Code please enter it below: Marketing Code: Please note that by ordering from Research and Markets you are agreeing to our Terms and Conditions at Please fax this form to: (646) or (646) From USA or From Rest of World

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