The Leading Award Winning Provider of Certified Neutral World-Class Data Center Services in South Eastern Europe

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1 The Leading Award Winning Provider of Certified Neutral World-Class Data Center Services in South Eastern Europe D A T A C E N T E R S

2 Flexibility Availability Pay as you Grow Credibility Workplace Recovery Collocation Audit Integration Telecoms Business Continuity D A T A C E N T E R S Consulting Turn Key Projects Security Certified Quality Right Sizing Service Level Agreement Economies of Scale Respond effectively to the availability needs of your mission critical applications, keeping them always-on

3 Profile LAMDA Hellix is a vertical company focusing on all aspects of data centers. LAMDA Hellix offers holistic collocation and outsourcing solutions to customers with mission critical applications providing them the opportunity to increase both security and availability of their systems and services; reduce operating and managerial costs; and maintain independence comparable to fully-owned infrastructure. Based on our experience as operators, we provide integration and consulting services as well as operation and maintenance of third-party data centers. LAMDA Hellix during its 11 years of continuous operations with 100% proven data center services availability has developed significant business ecosystems within its facility. Main ecosystems are Financial Services Industry, Telecoms, Government, Mobile Marketing, e-commerce, media streaming, cloud services and web hosting. Our passion in providing world class innovative services has lead to various significant distinctions Ruban d'honneur recipient of the RSM Entrepreneur of the Year Award in Europe 2013 Energy Mastering Award in Greece 2012 Improved Data Center Energy Efficiency Award in Europe 2012 National Champion at the European Business Awards 2012 Best Workplace in Greece 2012 Best European Data Centres Entrepreneur Award 2011 Founding Member of European Data Centre Association 2011 Best European Data Center Facilities Management Award 2010 Best European Green Initiative Award 2010 Certified as one of the Strongest Companies in Greece 2009 Best Regional Data Centre Operator in Europe 2009 EU Code of Conduct: Participants & Endorsers Our Services are ISO 9001 & certified. LAMDA Hellix is one of the fastest growing Data Center companies in Greece and South Eastern Europe. We are currently expanding capacity via a second Data Center and actively exploring opportunities for extension of its business operations in the region CENTRES EUROPE BEST EUROPEAN GREEN INITIATIVE BEST EUROPEAN FACILITIES MANAGEMENT 3

4 Data Center Collocation Services World-Class Facilities & 100% Availability LAMDA Hellix has achieved 100% Availability, proven track record, during all years of operations. The experienced Operations team along with the company's World-Class facilities allow us to guarantee no Single Points of Failure and an industry leading Service Level Agreement. We use advanced tools and processes to support our state of the art power, environmental, BMS, fire detection & suppression systems. Cost benefits & Scalability Customers attain significant cost savings due to the economies of scale (development and operation) we achieve. Savings become even greater in conjunction with the flexibility of using space and services, according to the client's actual needs (pay as you grow) and the fact LAMDA Hellix being a single source provider (single invoice). Physical Security LAMDA Hellix facilities are certified under ISO/IEC 27001:2005 by the Lloyd's Register. In addition there is Extended Building & Campus Security with multilevel access control and leading edge surveillance systems. Location & Building: Purpose built facility Designed and Constructed under the local and EU regulation for Data Center Industrial Grade buildings while the outmost consideration has been given to green operations. Strategically located away from any known and historical areas of physical hazards such as: Earthquake epicenters Any sources of electromagnetical interference Chemical contaminations (chemical polluting factories) Industrial and Transportation Vibes Neutrality, Access to Multiple Carriers and Options 100% neutrality enables our Customers to maintain their autonomy and independence. They have the opportunity to choose from a wide selection of partners for their IT & Telecommunications needs. In addition our Customers have the choice between housing their equipment in compartmentalized Racks (1/4, 1/3, 1/2), full racks, specially built security cages and suites. 24x7 Technical Presence & Remote Support Our Operations & Customer Service Team of highly skilled and specially trained engineers is on site 24x7. They continuously monitor the facility and customer's services. Remote, on demand or scheduled support, is provided to customers on issues as systems move/power on/off, back up/tape handling, equipment receipt & installation, cable & telecom management etc. Additional services and facilitations Tape, Staging and Storage Rooms Structured cabling system design, implementation and certification Cloud / Managed Services Both Standard and Hybrid Cloud services (IaaS, PaaS) are being offered. LAMDA Hellix combines the services of industry leading cloud and managed services providers and is able to provide competitive and custom made offerings to its local and global customers. 4

5 Business Continuity & Workplace Recovery Services The necessity of large organizations to operate in optimum level and have continuous access to their data have made more crucial than ever the need for a Business Continuity Planning that minimizes the cost of operational disruptions caused by external and internal threats (floods, earthquakes, civil unrests, terrorist acts, IT & communication system failures, etc). Such events could lead to severe operational disruptions and sometimes even threaten the financial stability of an organization as well as the credibility and the brand of the company. LAMDA Hellix Customers can choose from a World-Class selection of services in order to build their own customized Business Continuity Plan: Disaster Recovery Center Hosting Services For any Disaster Recovery Center of any recovery level (Cold, Warm, Hot), certified under ISO 9001:2008 & ISO/IEC 27001:2005 and guaranteed via our rigorous Service Level Agreement, starting from 1/4 of a Rack Space up to a secure exclusive Cage or Suite. Electronic access control and CCTV installed in all indoor and outdoor spaces of the critical facilities. Interconnection & Telecommunication Services All significant local and international Telecommunication providers (OTE, OTEGlobe, HOL, Vodafone, Forthnet, Wind, Cyta, Cogent Co, Telefonica, Zayo etc) are present in the facilities and so interconnection with them can be easily catered through our extended MeetMeRoom services. In addition, we are also capable of providing a single package including space, seats and Telecoms as well as our own Internet Multihoming Service. Office Continuity Seats LAMDA Hellix is the largest Business Continuity Center in South Eastern Europe available on a 24x7x365 basis with more than 500 seats for both exclusive & non-exclusive usage. The specifications of the Office Continuity seats offered, include complete fully-fitted space with office furniture, computer and internet access, 2 independent power sources completely independent from Data Center Space infrastructure, dual cabling for Data, Voice/PBX support, etc. Additional amenities include: kitchen, showers, transportation, catering services etc. Global Coverage - Point of Presence LAMDA Hellix has strategic collaboration agreements with a number of International operators providing World-Class Data Center Outsourcing services to our Customers on a global basis. LAMDA Hellix owns the largest dedicated and fully equipped Business Continuity Space and workplace Recovery Center in South Eastern Europe. 5

6 Data Center Consulting Services In today's digital world it's crucial for organizations to take actions to prevent the threat of a downtime or other operational malfunctions and trace the causes of it. LAMDA Hellix has developed a specific set of consulting services that will help any organization improve the availability and energy efficiency of a Data Center infrastructure while increasing operational efficiency. LAMDA Hellix Data Center Consulting Services AUDITS CERTIFICATIONS DATA CENTER TESTING & COMMISSIONING DATA CENTER DESIGN DATA CENTER INFRASTRUCTURE MANAGEMENT Energy Efficiency Profile Power and Cooling Assessment CFD Analysis Summary Topology Review TIER Certification of Design Documents Operational Sustainability Preliminary Design & Specifications Final Design Infrastructure Physical Security Assessment LEED Certification Detailed Design & RFP Documents Risk Assessment LAMDA Hellix offers an integrated perception of the customer's infrastructure and operation. The usually recommended approach includes assessment needs, site survey and data collection, simulation and engineering analysis, customized reporting and proposals (time, budget, cost of ownership, ROI). 6

7 Data Center Integration & Operation Services LAMDA Hellix can support any organization planning a new Data Center or need to upgrade the security, availability or size of its current Data Center via turn-key Data Center Integration & Operation Services. Based on LAMDA Hellix's know-how and experience in the design, development, operation and management of World-Class Data Centers our approach includes: Plan Whether our expertise is needed on Basic Design specifications or throughout the total Planning process, the Data Center infrastructure Design will be flexible, scalable, manageable, highly available, fully compatible with the latest technological enhancements (Blade Servers, Storage Systems, etc) and compliant with the main international regulatory frameworks such as Basell II, Sarbanes-Oxley, ISO/IEC 27001:2005, Leed and the EU Code of Conduct for Data Centers. Built In order to be able to assist our Customers during the construction phase we have created a project Engineering team that does both Project & Construction Management. Our team undertakes the implementation of any Project or part of it: Power Supply and Distribution (UPS, Generator, Medium & Low Voltage, etc), Cooling and Environmental Control (Closed Control Air-Conditioning, Chillers, etc), Fire Detection & Suppression, Access Control & CCTV, Racks and accessories (PDUs, IP KVM, etc) as well as structured cabling, among others. To further enhance our services, we have partnered with some of the leading vendors in Data Center spectrum: APC by Schneider Electric, Panduit, Raritan, Tyco, PatchSee, Upsite Technologies, Lampertz, etc. Data Center Life Cycle PLAN BUILD OPERATE Operate In order to achieve high degrees of availability and security of our customers' mission critical applications, the Data Center Operations & Management function is equally important to the Design & Development phase. Our goal is to further assist our customers after their Data Center has gone live. For that, we have created a specialized Data Center Operations engineering team, capable of maintaining, monitoring and optimizing on a 24x7 basis your entire Data Center infrastructure. As a result the Total Cost of Ownership and Operation is significantly lower for the given level of mutually agreed availability, guaranteed by our rigorous Service Level Agreement. 7

8 w w w. l a m d a h e l l i x. c o m follow as on D A T A C E N T E R S 37A Kifissias Avenue - Golden Hall, Maroussi Athens, Greece Tel.: (+30) Fax.: (+30) info@lamdahellix.com