DEPARTMENT OF FIRE AND POLICE PENSIONS 360 East Second Street, Suite 400 Los Angeles, CA (213)

Size: px
Start display at page:

Download "DEPARTMENT OF FIRE AND POLICE PENSIONS 360 East Second Street, Suite 400 Los Angeles, CA 90012 (213) 978-4545"

Transcription

1 DEPARTMENT OF FIRE AND POLICE PENSIONS 360 East Second Street, Suite 400 Los Angeles, CA (213) REPORT TO THE BOARD OF FIRE AND POLICE PENSION COMMISSIONERS APRIL 4, 2013 ITEM: A.8 FROM: SUBJECT: William S. Raggio, Interim General Manager APPROVAL TO IMPLEMENT THE INFORMATION TECHNOLOGY DISASTER RECOVERY SOLUTIONS AND POSSIBLE BOARD ACTION RECOMMENDATION That the Board: 1. Adopt the Information Technology (IT) Disaster Recovery (DR) solutions for business continuity; 2. Authorize staff to proceed with the DR solutions implementation; and 3. Authorize the Interim General Manager to issue a Request for Proposal (RFP) for IT DR solutions implementation services. BACKGROUND In order for Los Angeles Fire and Police Pensions (LAFPP) to become more resilient to business disruptions, a Business Continuity Lifecycle (Lifecycle) was initiated in November The Lifecycle consists of five steps: (1) Business Impact Analysis (BIA); (2) Business Continuity Plan (BCP) Development; (3) DR Implementation; (4) Exercise and Response; and, (5) Review and Maintain. The first step in the Lifecycle, BIA, began in November 2010 and was completed in September The BIA provided LAFPP with a high-level plan, direction, and vision for the future to reduce the overall risk profile and provide continuity to critical business processes. The second step in the Lifecycle, BCP Development, began in October 2011 and was completed in June The final BCP provided LAFPP with a detailed plan to maintain business continuity and recover from events that disrupt operations, thus mitigating the impact to our members. Staff performed various tests of our plan to validate the accuracy and the integrity of our BCP. The tests were successful as they validated the continuity of the services that we provide to our members.

2 LAFPP is now in Step 3 of the Lifecycle, DR Implementation, which began in July By February 2013, staff determined the final IT DR solutions, hardware and software requirements, key milestones and timelines, and all necessary funding resources. A detailed report with relevant information is outlined and discussed in the Disaster Recovery Blueprint Specifications and Roadmap Assessment documents. DISCUSSION The DR Specifications and Roadmap Assessment outlined three stages necessary to complete Step 3 DR Implementation of the Lifecycle. Stage 1 Production Upgrades: Several upgrades to our current production environment are required before the DR solutions can be implemented. The production upgrades include the following: (1) Network Upgrades; (2) Storage Upgrades; (3) Data Encryption; and (4) Remote Access and Telecommuting Capabilities. These production upgrades will cost approximately $414,000 to complete. Stage 2 Data Discovery and Classification: One of the prerequisites to complete the upgrades is to analyze and classify the data in our systems. The Data Discovery and Classification component costs approximately $70,000 and is required for Item 3 above, Data Encryption. Stage 3 DR Solution: The cost to implement the DR solution at a third-party facility will be approximately $50,000. It will also cost an additional $1,000 to implement voice and electronic communication between LAFPP s staff to be used during an emergency. Therefore, a total one-time cost of $535,000 is needed to implement Stages 1 3 of the proposed DR solutions. With the integration of the DR Solutions, there are recurring charges annually to maintain the DR solutions by a third-party vendor. Staff has estimated the first year cost to be $69,000 to maintain and support the DR solutions. These costs do not include disaster activation, or if additional testing is scheduled when needed. A total cost of $604,000 will be incurred by September 2014, which includes Stages 1, 2 and 3 Capital Expenses, and Year 1 Operational Expenses. As shown below, Table 1 includes Stages 1, 2 and 3 with timelines and one-time implementation expenses. Table 2 provides the yearly operational expense for maintaining and supporting the DR solutions for the next five years. Board Report Page 2 April 4, 2013

3 Table 1: Pricing Capital Expense (one-time expense) CAPEX Implementation Expenses Description Stage 1 (Jul 13-Nov 13) Stage 2 (Sep 13-Feb 14) Stage 3 (Mar 14-Sep 14) Total CAPEX Network Upgrades $136,000 $136,000 Storage Upgrades $140,000 $276,000 Data Encryption $90,000 $366,000 Remote Access and Telecommuting $48,000 $414,000 Data Discovery and Classification $70,000 $484,000 Virtual Disaster Recovery $50,000 $534,000 Voice Disaster Recovery $1,000 $535,000 Totals $414,000 $70,000 $51,000 $535,000 Table 2: Pricing Operational Expense (ongoing expense) OPEX Maintenance Expenses Description Year 1 Year 2 Year 3 Year 4 Year 5 Total OPEX Network Upgrades Storage Upgrades Data Encryption Remote Access and Telecommuting Data Discovery and Classification Virtual Disaster Recovery $66,000 $69,300 $72,765 $76,403 $80,223 $364,691 Voice Disaster Recovery $3,000 $3,150 $3,308 $3,473 $3,647 $16,578 Totals $69,000 $72,450 $76,073 $79,876 $83,870 $381,269 The location of LAFPP s DR solutions and the third-party vendor has not been determined at this time. With the Board s approval, Staff plans to release a RFP to find and select a vendor by May 2013, that will best meet the qualifications and specifications to complete the Production upgrades, implement, and host LAFPP s DR solutions. Staff will recommend to the Board a final vendor selection by July At the completion of Step 3 (DR Implementation) in September 2014, Staff will be very well prepared to provide business services to our members even during disruptions. With due diligence, Staff will proceed with the final two steps of the Lifecycle: Step 4 Exercise and Response includes various practice drills of the BCP allowing LAFPP personnel to become familiar with the BCP. Furthermore, the offsite DR solutions and recovery capabilities will again be validated to ensure continuity of services to our members during business disruptions. Step 5 Review and Maintain the products and services that are implemented to continuously meet the BCP objectives and maintain a desired risk profile. One of the key objectives in the fifth step is to monitor changes in business processes, risk profile, and impacts to LAFPP. It is in the best interest of LAFPP to have staff review the Lifecycle annually and continually make adjustments to the BCP and DR solutions. At the completion of the final step, LAFPP will be well equipped to mitigate risks and continue to provide services to our members during uncontrolled events that may disrupt our daily business processes. Board Report Page 3 April 4, 2013

4 BUDGET Sufficient funding is available in fiscal year The remaining funds have been included in fiscal year budget. POLICY No change in policy. This report was prepared by: Jennifer Huang-Leifeste, Programmer Analyst V Systems Section WSR:BMY:JHL Attachment: IT Disaster Recovery (DR) Solutions and Roadmap Report Board Report Page 4 April 4, 2013

5 IT Disaster Recovery (DR) Solutions and Roadmap Report April 4,

6 Imagine. 2

7 Earthquake At 1:00 am tomorrow, Los Angeles City and surrounding region experiences a severe earthquake the big one. Many buildings are damaged; bridges, rails and roads are also severely damaged; travel to LAFPP or other City Offices is impossible; communication is sporadic; electricity is unavailable; emergency officials and the Media are urging people to stay away from the region; and clean up will take several weeks to months. How do we overcome the inevitable? 3

8 Four Key DR Requirements 1. Remote Access/Telecommuting data access 2. Back-Up Data Center (DC) outside the region for maintaining data processing capability 3. Voice Recovery for continuity of communication 4. Paperless Operations to enhance facility and personnel collaboration 4

9 IT DR Solutions Blueprint 5

10 IT DR Solutions Blueprint Three (3) stages: 1. Stage 1- Production Upgrades (Prepare) Network Upgrades Storage Upgrades Data Encryption Remote Access and Telecommuting 2. Stage 2 Data Discovery and Classification (Secure) Identifies data for secure encryption 3. Stage 3 DR Implementation (Enable) Virtual Disaster Recovery Service Voice Disaster Recovery Service 6

11 Benefits: Stage 1 Production Upgrades Network Upgrades Storage Upgrades Data Encryption Remote Access / Telecommuting Prepares LAFPP to process between two sites; Production and DR data centers Establishes Alternate Work Site (AWS) to work from anywhere Prepares LAFPP data back-up Stage 2 Data Discovery and Classification Data Identifies data for encryption Identifies critical data Optimizes data back-up Stage 3 DR Implementation Virtual Disaster Recovery DC Enables cost effective DR Data processing Establishes remote DC Easiest to expand and manage Voice Disaster Recovery Provides communication continuity to members and staff 7

12 Investment Pricing Description CAPEX Implementation Expenses Stage 1 (Jul 13-Nov 13) Stage 2 (Sep 13-Feb 14) Stage 3 (Mar 14-Sep 14) Total CAPEX Network Upgrades $136,000 $136,000 Storage Upgrades $140,000 $276,000 Data Encryption $90,000 $366,000 Remote Access and Telecommuting $48,000 $414,000 Data Discovery and Classification $70,000 $484,000 Virtual Disaster Recovery $50,000 $534,000 Voice Disaster Recovery $1,000 $535,000 Totals $414,000 $70,000 $51,000 $535,000 OPEX Maintenance Expenses Description Year 1 Year 2 Year 3 Year 4 Year 5 Total OPEX Network Upgrades Storage Upgrades Data Encryption Remote Access and Telecommuting Data Discovery and Classification Virtual Disaster Recovery $66,000 $69,300 $72,765 $76,403 $80,223 $364,691 Voice Disaster Recovery $3,000 $3,150 $3,308 $3,473 $3,647 $16,578 Totals $69,000 $72,450 $76,073 $79,876 $83,870 $381,269* Year 1 Total (CapEx and OpEx) $535,000 $69,000 $604,000* *Pricing does not include DR activation costs 8

13 IT DR Solutions Roadmap 9

14 Roadmap, Timeline & Milestones Schedule: Months July 2013 to September 2014 Three (3) Completion Milestones: November 2013: Stage 1 - Production Upgrades February 2014: Stage 2 Data Discovery September 2014: Stage 3 DR Implementation 10

15 Roadmap Activities by Stage Stage 1 Prod Upgrades (Jul 13- Nov 13) Stage 2 Data Discovery (Sep 13-Feb 14) Stage 3 DR Implementation (Mar 14-Sep 14) RFP Process Award contract Prod Data Center Upgrades: Network Upgrades Storage Upgrades Data Back-Up & Encryption Remote Access & Telecommute Identifies data for encryption Data Classification Data Design Data Migration Virtual DR Setup Initial Data Replication Ongoing Replication Virtual DR Test Voice DR Setup Voice DR Test 11

16 Next Steps 12

17 Next Steps 1. RFP Phase Develop RFP Select Vendor Award contract 2. Stage 1 Implement Production Upgrades 3. Stage 2 Conduct Data Discovery and Classification Assessment 4. Stage 3 Implement DR data center Implement voice recovery solution 13

18 Questions 14

B U S I N E S S C O N T I N U I T Y P L A N

B U S I N E S S C O N T I N U I T Y P L A N B U S I N E S S C O N T I N U I T Y P L A N 1 Last Review / Update: December 9, 2015 Table of Contents Purpose...3 Background...3 Books and Records Back-up and Recovery...4 Mission Critical Systems...

More information

Long Term Data Center Facilities Program

Long Term Data Center Facilities Program Long Term Data Center Facilities Program ISAC Briefing December 2012 Overview: The Long Term Data Center Facilities Program is an initiative of the approved data center strategic plan to consolidate Citizens

More information

Take Your Vision to the Cloud

Take Your Vision to the Cloud Take Your Vision to the Cloud Executive Summary Many Professional Service firms are moving their Deltek Vision solution to cloud with the aim of focusing limited IT resources on core business requirements

More information

STEP-BY-STEP BUSINESS CONTINUITY AND EMERGENCY PLANNING MAY 27 2015

STEP-BY-STEP BUSINESS CONTINUITY AND EMERGENCY PLANNING MAY 27 2015 STEP-BY-STEP BUSINESS CONTINUITY AND EMERGENCY PLANNING MAY 27 2015 AGENDA: Emergency Management Business Continuity Planning Q & A MONTH DAY, YEAR TITLE OF THE PRESENTATION 2 CANADIAN RED CROSS Disaster

More information

Replication, Business Continuity and Restoration with Cloud Economics

Replication, Business Continuity and Restoration with Cloud Economics Replication, Business Continuity and Restoration with Cloud Economics How HotLink DR Express Provides VMware Disaster Recovery that Won t Break the Bank Solution 2012 Neovise, LLC. All Assessment Rights

More information

DISASTER RECOVERY PLANNING FOR CITY COMPUTER FACILITIES

DISASTER RECOVERY PLANNING FOR CITY COMPUTER FACILITIES APPENDIX 1 DISASTER RECOVERY PLANNING FOR CITY COMPUTER FACILITIES March 2008 Auditor General s Office Jeffrey Griffiths, C.A., C.F.E. Auditor General City of Toronto TABLE OF CONTENTS EXECUTIVE SUMMARY...1

More information

The proposed Project Phase work II is expected to be completed in July of 2008

The proposed Project Phase work II is expected to be completed in July of 2008 REPORT TO THE CITY COUNCIL AGENDA ITEM NO. August 22, 2007 COUNCIL MEETING APPROVED BY FROM: BRUCE A. RUDD, Assistant City Manager DEPARTMENT DIRECTOR CITY MANAGER SUBJECT: ISD Network Migration Project

More information

AT&T Global Network Client for Windows Product Support Matrix January 29, 2015

AT&T Global Network Client for Windows Product Support Matrix January 29, 2015 AT&T Global Network Client for Windows Product Support Matrix January 29, 2015 Product Support Matrix Following is the Product Support Matrix for the AT&T Global Network Client. See the AT&T Global Network

More information

EMERGENCY MANAGEMENT BUSINESS CONTINUITY PLANNING TEMPLATE

EMERGENCY MANAGEMENT BUSINESS CONTINUITY PLANNING TEMPLATE EMERGENCY MANAGEMENT BUSINESS CONTINUITY PLANNING TEMPLATE A. BUSINESS CONTINUITY PLAN (BCP) To be better prepared, UHCL personnel and its programs may use this form to complete a Business Continuity Plan

More information

Business Continuity Management

Business Continuity Management Business Continuity Management cliftonlarsonallen.com Introductions Brian Pye CliftonLarsonAllen Senior Manager Business Risk Services group 15 years of experience with Business Continuity Megan Moore

More information

Tufts Health Plan Corporate Continuity Strategy

Tufts Health Plan Corporate Continuity Strategy Tufts Health Plan Corporate Continuity Strategy July 2015 OVERVIEW The intent of this document is to provide external customers and auditors with a highlevel overview of the Tufts Health Plan Corporate

More information

ITSM Tools Operation Continuity Plan Example

ITSM Tools Operation Continuity Plan Example ITSM Tools Operation Continuity Plan Example 1 Table of Contents 2 Introduction... 2 3 Invocation... 2 4 Scope... 2 5 Data Dependencies and Considerations... 3 6 Security and Access Considerations... 3

More information

INSIDE. Preventing Data Loss. > Disaster Recovery Types and Categories. > Disaster Recovery Site Types. > Disaster Recovery Procedure Lists

INSIDE. Preventing Data Loss. > Disaster Recovery Types and Categories. > Disaster Recovery Site Types. > Disaster Recovery Procedure Lists Preventing Data Loss INSIDE > Disaster Recovery Types and Categories > Disaster Recovery Site Types > Disaster Recovery Procedure Lists > Business Continuity Plan 1 Preventing Data Loss White Paper Overview

More information

Enterprise Projects Fiscal Year 2009/2010 First Quarter Report

Enterprise Projects Fiscal Year 2009/2010 First Quarter Report Enterprise Projects Fiscal Year 2009/2010 First Quarter Report Enterprise Projects Fiscal Year 2009/2010 - First Quarter Report The Enterprise Program Investment Council (EPIC) is responsible for governance

More information

a Disaster Recovery Plan

a Disaster Recovery Plan Construction of a Disaster Recovery Plan David Godwin, Sr. Sales Engineer March 18, 2014 Objectives Understand What Disaster Recovery is? Why is Disaster Recovery Needed? Effectively assist customers or

More information

Long Term Data Center Facilities Program

Long Term Data Center Facilities Program Long Term Data Center Facilities Program ISAC Briefing August 22, 2012 Overview: The Long Term Data Center Facilities Program is an initiative of the approved data center strategic plan to consolidate

More information

Disaster Recovery Plan

Disaster Recovery Plan Disaster Recovery Plan This guide sets forth items to consider in the review of the firm s disaster recovery plan. You should form a committee to assess the plan and should assign activities under the

More information

TUFTS HEALTH PLAN CORPORATE CONTINUITY STRATEGY FREQUENTLY ASKED QUESTIONS OVERVIEW CORPORATE CONTINUITY PROGRAM.

TUFTS HEALTH PLAN CORPORATE CONTINUITY STRATEGY FREQUENTLY ASKED QUESTIONS OVERVIEW CORPORATE CONTINUITY PROGRAM. TUFTS HEALTH PLAN CORPORATE CONTINUITY STRATEGY FREQUENTLY ASKED QUESTIONS July 2015 OVERVIEW The intent of this document is to provide external customers and auditors with a high-level overview of the

More information

Effectiveness of BCM through Exercising

Effectiveness of BCM through Exercising Effectiveness of BCM through Exercising By Wan Asriah Wan Adnan Head Business Continuity & Disaster Recovery Bursa Malaysia Berhad wan_asriah@bursamalaysia.com 31 October 2007 Bursa Malaysia and its Group

More information

BUSINESS CONTINUITY PLAN OVERVIEW

BUSINESS CONTINUITY PLAN OVERVIEW BUSINESS CONTINUITY PLAN OVERVIEW INTRODUCTION The purpose of this document is to provide Loomis customers with an overview of the company s Business Continuity Plan (BCP). Because of the specific and

More information

Every business owns precious data and every business should recognise the risk of losing their data. Natural Disaster

Every business owns precious data and every business should recognise the risk of losing their data. Natural Disaster Every business owns precious data and every business should recognise the risk of losing their data Natural Disaster How do you secure your Data? A: Onsite backup & replication / inside your network B:

More information

Some companies never recover from a disaster related loss. A business that cannot operate will lose money, customers, credibility, and good will.

Some companies never recover from a disaster related loss. A business that cannot operate will lose money, customers, credibility, and good will. How Disaster Recovery Planning Can Be Leveraged For Electronic Discovery and Litigation Response Digital Discovery and e-evidence John Connell April 1. 2008 Hurricanes, floods, earthquakes, power outages,

More information

What you need to know about cloud backup: your guide to cost, security, and flexibility. 8 common questions answered

What you need to know about cloud backup: your guide to cost, security, and flexibility. 8 common questions answered What you need to know about cloud backup: your guide to cost, security, and flexibility. 8 common questions answered Over the last decade, cloud backup, recovery and restore (BURR) options have emerged

More information

What you need to know about cloud backup: your guide to cost, security, and flexibility. 8 common questions answered

What you need to know about cloud backup: your guide to cost, security, and flexibility. 8 common questions answered What you need to know about cloud backup: your guide to cost, security, and flexibility. 8 common questions answered Over the last decade, cloud backup, recovery and restore (BURR) options have emerged

More information

Leveraging the Cloud for Data Protection and Disaster Recovery

Leveraging the Cloud for Data Protection and Disaster Recovery WHITE PAPER: Leveraging the Cloud for Data Protection and Disaster Recovery Leveraging the Cloud for Data Protection and Disaster Recovery Bennett Klein DATA MANAGEMENT CUSTOMER SOLUTIONS MARCH 2012 Table

More information

Disaster recovery strategic planning: How achievable will it be?

Disaster recovery strategic planning: How achievable will it be? Disaster recovery strategic planning: How achievable will it be? Amr Ahmed Ernst & Young Advisory Services, Executive Director amr.ahmed@ey.com Christopher Rivera Ernst & Young Advisory Services, Manager

More information

Business Continuity Roadmap -One Port s Approach. - Rich Baratta, ARM, ABCP Director, Risk Management Port of Long Beach

Business Continuity Roadmap -One Port s Approach. - Rich Baratta, ARM, ABCP Director, Risk Management Port of Long Beach Business Continuity Roadmap -One Port s Approach - Rich Baratta, ARM, ABCP Director, Risk Management Port of Long Beach The San Pedro Bay Port Complex DHS DIRECTIVE ON RECOVERY MARITIME INFRASTRUCTURE

More information

Keys to a Successful Data Center Relocation

Keys to a Successful Data Center Relocation whitepaper Keys to a Successful Data Center Relocation Table of contents What you will learn 2 Selecting a DCR planning partner 3 The five keys to achieving DCR success 4 A DCR success story 7 Conclusion

More information

Creating a Business Continuity Plan for your Health Center

Creating a Business Continuity Plan for your Health Center Creating a Business Continuity Plan for your Health Center 1 Page Left Intentionally Blank 2 About This Manual This tool is the result of collaboration between the Primary Care Development Corporation

More information

Enterprise Projects Fiscal Year 2011/2012 Third Quarter Report

Enterprise Projects Fiscal Year 2011/2012 Third Quarter Report Enterprise Projects Fiscal Year 2011/2012 Third Quarter Report Enterprise Projects Fiscal Year 2011/2012 Third Quarter Report The Enterprise Program Investment Council (EPIC) is responsible for governance

More information

Preparing for the Worst: Disaster Recovery and Business Continuity Planning for Investment Firms An Eze Castle Integration ebook

Preparing for the Worst: Disaster Recovery and Business Continuity Planning for Investment Firms An Eze Castle Integration ebook Preparing for the Worst: Disaster Recovery and Business Continuity Planning for Investment Firms An Eze Castle Integration ebook Table of Contents 1. Introduction to Business Continuity Planning and Disaster

More information

Office of Information Technology

Office of Information Technology Office of Information Technology Core Services Resilience Plan Version 6.5.6 March 2010 Page 1 of 13 Table of Contents Overview... 3 Background... 4 OIT Organizational Resilience Program... 4 Data Centers...

More information

Disaster Recovery Plan Checklist

Disaster Recovery Plan Checklist Disaster Recovery Plan Checklist Your guide for setting up or updating a Disaster Recovery Plan for your business. ArcSource Disaster Recovery Plan Checklist 1. Compile Your Internal Contacts Information

More information

2015 CEO & Board University Taking Your Business Continuity Plan To The Next Level. Tracy L. Hall, MBCP

2015 CEO & Board University Taking Your Business Continuity Plan To The Next Level. Tracy L. Hall, MBCP 2015 CEO & Board University Taking Your Business Continuity Plan To The Next Level Tracy L. Hall, MBCP MEMBER OF PKF NORTH AMERICA, AN ASSOCIATION OF LEGALLY INDEPENDENT FIRMS 2015 Wolf & Company, P.C.

More information

ICT systems Back-up, business continuity and disaster recovery proposals

ICT systems Back-up, business continuity and disaster recovery proposals Council Meeting - 14 May 2013 ICT systems Back-up, business continuity and disaster recovery proposals 1. Purpose of report To seek approval for improvements to the councils ICT back-up arrangements and

More information

Disaster and Pandemic Planning for Nonprofits. Continuity and Recovery Plan Template

Disaster and Pandemic Planning for Nonprofits. Continuity and Recovery Plan Template Disaster and Pandemic Planning for Nonprofits Continuity and Recovery Plan Template This publication was supported by Grant Cooperative Agreement number 5U90TP917012-08 from the U.S. Centers for Disease

More information

Bringing Your Documents into the Digital Age. Paperless Office... Fact or Fantasy. An overview of Electronic Document and Records Management

Bringing Your Documents into the Digital Age. Paperless Office... Fact or Fantasy. An overview of Electronic Document and Records Management Bringing Your Documents into the Digital Age Paperless Office... Fact or Fantasy An overview of Electronic Document and Records Management Paperless Office... Fact or Fantasy Technical Article Written

More information

Data Center Refresh: Build or Buy?

Data Center Refresh: Build or Buy? Data Center Refresh: Build or Buy? In-house data centers vs. colocation, managed services and cloud computing: 5 questions to consider Presented by Cosentry, the trusted Midwest provider of Managed and

More information

Statement of Guidance

Statement of Guidance Statement of Guidance Business Continuity Management All Licensees 1. Statement of Objectives 1.1. To enhance the resilience of the financial sector and to minimise the potential impact of a major operational

More information

Ohio Supercomputer Center

Ohio Supercomputer Center Ohio Supercomputer Center IT Business Continuity Planning No: Effective: OSC-13 06/02/2009 Issued By: Kevin Wohlever Director of Supercomputer Operations Published By: Ohio Supercomputer Center Original

More information

University of Wisconsin System Strategic Initiatives

University of Wisconsin System Strategic Initiatives University of Wisconsin System Strategic Initiatives April 27,2015 Sasi K. Pillay UWSA CIO 1 Principles Mission Enablement Reduction of Risk Cost-effective Operations 2 The Four Tenets A. Elevate the Professionalism

More information

What You Need to Know About Cloud Backup: Your Guide to Cost, Security, and Flexibility

What You Need to Know About Cloud Backup: Your Guide to Cost, Security, and Flexibility Your Guide to Cost, Security, and Flexibility What You Need to Know About Cloud Backup: Your Guide to Cost, Security, and Flexibility 10 common questions answered Over the last decade, cloud backup, recovery

More information

Council, 6 February 2014. IT Report. Executive summary and recommendations. Introduction

Council, 6 February 2014. IT Report. Executive summary and recommendations. Introduction Council, 6 February 2014 IT Report Executive summary and recommendations Introduction The report sets out the main activities of the IT Department since the last meeting of Council. It includes statistical

More information

Effective Storage Management for Cloud Computing

Effective Storage Management for Cloud Computing IBM Software April 2010 Effective Management for Cloud Computing April 2010 smarter storage management Page 1 Page 2 EFFECTIVE STORAGE MANAGEMENT FOR CLOUD COMPUTING Contents: Introduction 3 Cloud Configurations

More information

Bruce Allison. Steve Moran

Bruce Allison. Steve Moran Bruce Allison Steve Moran ASK A QUESTION POST A COMMENT SUBMIT TECHNICAL QUERIES SHARE YOUR TIPS PROVIDE FEEDBACK DIAL IN AND LISTEN VIA YOUR TELEPHONE! 1800 896 323 81178679# Virtual Desktops A simple,

More information

SAP ERP Upgrade Checklist Project Preparation

SAP ERP Upgrade Checklist Project Preparation A SAP ERP Upgrade Checklist Project Preparation Upgrade Project Phase Project Preparation Definition From the project perspective the project preparation phase includes: Learning about the new functionality

More information

Business Continuity and the Cloud. Aaron Shaver US Signal, Solution Architect

Business Continuity and the Cloud. Aaron Shaver US Signal, Solution Architect Business Continuity and the Cloud Aaron Shaver US Signal, Solution Architect Overview What is BC/DR? Why should businesses have a strategy? Why do many business choose not to? How does the cloud change

More information

Course Description. Course Outline. Duration: 5 days Course Price: $2,975. Software Assurance Eligible. About this Course

Course Description. Course Outline. Duration: 5 days Course Price: $2,975. Software Assurance Eligible. About this Course 10165 - Updating Your Skills from Microsoft Exchange Server 2003 or Exchange Server 2007 to Exchange Server 2010 SP1 Duration: 5 days Course Price: $2,975 Software Assurance Eligible Course Description

More information

NICE and Framework Overview

NICE and Framework Overview NICE and Framework Overview Bill Newhouse NIST NICE Leadership Team Computer Security Division Information Technology Lab National Institute of Standards and Technology TABLE OF CONTENTS Introduction to

More information

The challenges of a server solution. A guide to replacing your traditional server with Zynstra s Cloud Managed Server Appliance Solution Brief

The challenges of a server solution. A guide to replacing your traditional server with Zynstra s Cloud Managed Server Appliance Solution Brief A guide to replacing your traditional server with Zynstra s Cloud Managed Server Appliance Solution Brief Zynstra delivers the ideal, cost effective and future ready solution to those looking to purchase

More information

PAPER-6 PART-3 OF 5 CA A.RAFEQ, FCA

PAPER-6 PART-3 OF 5 CA A.RAFEQ, FCA Chapter-4: Business Continuity Planning and Disaster Recovery Planning PAPER-6 PART-3 OF 5 CA A.RAFEQ, FCA Learning Objectives 2 To understand the concept of Business Continuity Management To understand

More information

MARQUIS DISASTER RECOVERY PLAN (DRP)

MARQUIS DISASTER RECOVERY PLAN (DRP) MARQUIS DISASTER RECOVERY PLAN (DRP) Disaster Recovery is an ongoing process to plan, develop, test and implement changes, processes and procedures supporting the recovery of the critical functions in

More information

White Paper. Lifecycle Disaster Recovery Costs

White Paper. Lifecycle Disaster Recovery Costs White Paper Lifecycle Disaster Recovery Costs Lifecycle Disaster Recovery Costs Do you really understand the costs to a financial institution for IT Disaster Recovery? Most professionals working in a

More information

SCADA Business Continuity and Disaster Recovery. Presented By: William Biehl, P.E. 913-601-0104 (mobile) Bill.Biehl@we-inc.com

SCADA Business Continuity and Disaster Recovery. Presented By: William Biehl, P.E. 913-601-0104 (mobile) Bill.Biehl@we-inc.com SCADA Business Continuity and Disaster Recovery Presented By: William Biehl, P.E. 913-601-0104 (mobile) Bill.Biehl@we-inc.com Business Continuity Planning, a Sound Process A Business Continuity Plan: "A

More information

Method 1 of 4: Understanding What Makes a Good Business Continuity Plan

Method 1 of 4: Understanding What Makes a Good Business Continuity Plan Business Continuity Plans (BCP) provide procedures for how employers and employees will stay in touch and keep doing their jobs in the event of a disaster or emergency, such as a fire at the office. Unfortunately,

More information

Central Hosting. Case Study

Central Hosting. Case Study Central Hosting Case Study October, 2014 Central Hosting Case Study Background An Chéim was originally set up to procure, distribute and implement key MIS systems (hardware and software) for the Institutes

More information

Storage Considerations for Database Archiving. Julie Lockner, Vice President Solix Technologies, Inc.

Storage Considerations for Database Archiving. Julie Lockner, Vice President Solix Technologies, Inc. Storage Considerations for Database Archiving Julie Lockner, Vice President Solix Technologies, Inc. SNIA Legal Notice The material contained in this tutorial is copyrighted by the SNIA. Member companies

More information

Domain 3 Business Continuity and Disaster Recovery Planning

Domain 3 Business Continuity and Disaster Recovery Planning Domain 3 Business Continuity and Disaster Recovery Planning Steps (ISC) 2 steps [Har10] Project initiation Business Impact Analysis (BIA) Recovery strategy Plan design and development Implementation Testing

More information

DRaaS Education Summit - Honduras

DRaaS Education Summit - Honduras Understanding the business impact the Cloud has on your Disaster Recovery program and how your organization can succeed by understanding and leveraging DRaaS today DRaaS Education Summit - Honduras 1 DRaaS

More information

Disaster Recovery Strategies

Disaster Recovery Strategies White Paper Disaster Recovery Strategies Overview... 2 Why Cloud?... 2 Recovery Gaps... 3 Where To Find The Value... 5 Who Should Be Your Cloud Vendor... 6 Conclusion... 7 January 2013 Overview When people

More information

Cost effective methods of test environment management. Prabhu Meruga Director - Solution Engineering 16 th July SCQAA Irvine, CA

Cost effective methods of test environment management. Prabhu Meruga Director - Solution Engineering 16 th July SCQAA Irvine, CA Cost effective methods of test environment management Prabhu Meruga Director - Solution Engineering 16 th July SCQAA Irvine, CA 2013 Agenda Basic complexity Dynamic needs for test environments Traditional

More information

Business Continuity Planning for Risk Reduction

Business Continuity Planning for Risk Reduction Business Continuity Planning for Risk Reduction Ion PLUMB ionplumb@yahoo.com Andreea ZAMFIR zamfir_andreea_ileana@yahoo.com Delia TUDOR tudordelia@yahoo.com Faculty of Management Academy of Economic Studies

More information

Disaster Recovery & Business Continuity Dell IT Executive Learning Series

Disaster Recovery & Business Continuity Dell IT Executive Learning Series Disaster Recovery & Business Continuity Dell IT Executive Learning Series Presented by Rich Armour, Debi Higdon & Mitchell McGovern THIS PRESENTATION SUMMARY IS FOR INFORMATIONAL PURPOSES ONLY AND MAY

More information

InForm On Demand Single Trial Services Description

InForm On Demand Single Trial Services Description InForm On Demand Single Trial Services Description Version 7.0 Effective Date: 0 25-Sep-2014 This is the Services Description for Oracle InForm On Demand Single Trial ( Schedule ) to Your Study Order for

More information

Data Center Assistance Group, Inc. DCAG Contact: Tom Bronack Phone: (718) 591-5553 Email: bronackt@dcag.com Fax: (718) 380-7322

Data Center Assistance Group, Inc. DCAG Contact: Tom Bronack Phone: (718) 591-5553 Email: bronackt@dcag.com Fax: (718) 380-7322 Business Continuity and Disaster Recovery Job Descriptions Table of Contents Business Continuity Services Organization Chart... 2 Director Business Continuity Services Group... 3 Manager of Business Recovery

More information

Business Continuity at CME Group

Business Continuity at CME Group 1 Business Continuity at CME Group CME Group is proud of its solid Business Continuity Management program, which is central to helping mitigate potential impacts to our markets and customers. It defines

More information

PERS Disaster Recovery and Business Continuity Planning

PERS Disaster Recovery and Business Continuity Planning PERS Disaster Recovery and Business Continuity Planning A presentation to Joint Committee on Information Management and Technology Steven Patrick Rodeman Executive Director February 12, 2016 oregon.gov/pers

More information

Business Continuity Planning from the municipal perspective

Business Continuity Planning from the municipal perspective Business Continuity Planning from the municipal perspective Brock Holowachuk, Senior Planning Officer, Manitoba EMO November 16, 2006 What is BCP? All-hazard emergency planning intended to minimize the

More information

REQUEST FOR PROPOSALS. Business Continuity Planning Consultant Services APPENDIX C RFP STATEMENT OF WORK EXHIBITS 1-3

REQUEST FOR PROPOSALS. Business Continuity Planning Consultant Services APPENDIX C RFP STATEMENT OF WORK EXHIBITS 1-3 REQUEST FOR PROPOSALS Business Continuity Planning Consultant Services APPENDIX C RFP STATEMENT OF WORK EXHIBITS 1-3 EXHIBITS EXHIBIT 1 EXHIBIT 2 EXHIBIT 3 Glossary of Terms and Acronyms Contract Discrepancy

More information

Business Risk Management - Top 10 Questions to Ask

Business Risk Management - Top 10 Questions to Ask How to Ace IT Governance Without Tech Expertise 50 POWERFUL QUESTIONS READY TO ASK AT YOUR NEXT BOARD MEETING Corporate Director and Creator of THE BOARDROOM BLUEPRINT TM OVERVIEW 50 POWERFUL I.T. QUESTIONS

More information

Case Study: Business Continuity Planning for Site- Level Disaster. Kimberley A. Pyles Northrop Grumman Corporation kim_pyles@mail.northgrum.

Case Study: Business Continuity Planning for Site- Level Disaster. Kimberley A. Pyles Northrop Grumman Corporation kim_pyles@mail.northgrum. Case Study: Business Continuity Planning for Site- Level Disaster Kimberley A. Pyles Northrop Grumman Corporation kim_pyles@mail.northgrum.com Northrop Grumman Today Positioned for Growth Strategic transformation

More information

The President issued an Executive Order Improving Critical Infrastructure Cybersecurity, on February 2013.

The President issued an Executive Order Improving Critical Infrastructure Cybersecurity, on February 2013. The President issued an Executive Order Improving Critical Infrastructure Cybersecurity, on February 2013. The Executive Order calls for the development of a voluntary risk based Cybersecurity Framework

More information

Business Continuity and Disaster Recovery Planning

Business Continuity and Disaster Recovery Planning Business Continuity and Disaster Recovery Planning Jeffrey P. Back 2009 Oncore Associates, LLC Business Continuity Planning Business continuity planning is the way an organization can prepare for and aid

More information

BUSINESS CONTINUITY PLAN (BCP) Version 2.1 - Revised 10/2013

BUSINESS CONTINUITY PLAN (BCP) Version 2.1 - Revised 10/2013 EMERGENCY CONTACT PERSONS BUSINESS CONTINUITY PLAN (BCP) Version 2.1 - Revised 10/2013 Panoptic Fund Administration, LLC ( Panoptic or the Firm ) has designated two emergency contact persons. Such persons

More information

www.pwc.com Business Resiliency Business Continuity Management - January 14, 2014

www.pwc.com Business Resiliency Business Continuity Management - January 14, 2014 www.pwc.com Business Resiliency Business Continuity Management - January 14, 2014 Agenda Key Definitions Risks Business Continuity Management Program BCM Capability Assessment Process BCM Value Proposition

More information

Requirements Checklist for Choosing a Cloud Backup and Recovery Service Provider

Requirements Checklist for Choosing a Cloud Backup and Recovery Service Provider Whitepaper: Requirements Checklist for Choosing a Cloud Backup and Recovery Service Provider WHITEPAPER Requirements Checklist for Choosing a Cloud Backup and Recovery Service Provider Requirements Checklist

More information

Business Continuity Management Governance. Frank Higgins Abu Dhabi March 2015

Business Continuity Management Governance. Frank Higgins Abu Dhabi March 2015 Business Continuity Management Governance Frank Higgins Abu Dhabi March 2015 Different Names Same Concept BCM (Business Continuity Management) BSI 25999 IPOCM (Incident Preparedness & Operational Continuity

More information

Requirements Checklist for Choosing a Cloud Backup and Recovery Service Provider

Requirements Checklist for Choosing a Cloud Backup and Recovery Service Provider Requirements Checklist for Choosing a Cloud Backup and Recovery Service Provider Requirements Checklist for As the importance and value of corporate data grows, complex enterprise IT environments need

More information

STATEMENT OF WORK LOS ANGELES COUNTY DEPARTMENT OF REGISTRAR-RECORDER/COUNTY CLERK. System Center Configuration Manager.

STATEMENT OF WORK LOS ANGELES COUNTY DEPARTMENT OF REGISTRAR-RECORDER/COUNTY CLERK. System Center Configuration Manager. STATEMENT OF WORK LOS ANGELES COUNTY DEPARTMENT OF REGISTRAR-RECORDER/COUNTY CLERK System Center Configuration Manager Statement of Work June 19, 2015 1.0 INTRODUCTION The purpose of this document is to

More information

Things You Need to Know About Cloud Backup

Things You Need to Know About Cloud Backup Things You Need to Know About Cloud Backup Over the last decade, cloud backup, recovery and restore (BURR) options have emerged as a secure, cost-effective and reliable method of safeguarding the increasing

More information

University of Michigan Disaster Recovery / Business Continuity Administrative Information Systems 4/6/2004 1

University of Michigan Disaster Recovery / Business Continuity Administrative Information Systems 4/6/2004 1 University of Michigan Disaster Recovery / Business Continuity Administrative Information Systems. 1 Michigan Administrative Information Services (MAIS) MAIS is responsible for the production support of

More information

TOCOM s Approach to the Business Continuity Plan (BCP)

TOCOM s Approach to the Business Continuity Plan (BCP) TOCOM s Approach to the Business Continuity Plan (BCP) Tokyo Commodity Exchange, Inc. Tokyo Commodity Exchange (TOCOM) administers the markets of the commodity futures trading. In the recent years, various

More information

Disaster Recovery as a Service 2013

Disaster Recovery as a Service 2013 Disaster Recovery as a Service 2013 Whitepaper In India, the DRaaS offering gains huge significance because of various reasons: frequent occurrence of earthquakes and heavy rains, unrest in various parts

More information

Customer Support Handbook. Designed to Guide Customers in How Best to Engage Edify Product Support

Customer Support Handbook. Designed to Guide Customers in How Best to Engage Edify Product Support Designed to Guide Customers in How Best to Engage Edify Product Support September, 2006 Contents About Edify Customer Support...1 Customer Support Service Offering...1 Standard Maintenance Program...1

More information

DISASTER RECOVERY AND CONTINGENCY PLANNING CHECKLIST FOR ICT SYSTEMS

DISASTER RECOVERY AND CONTINGENCY PLANNING CHECKLIST FOR ICT SYSTEMS Appendix L DISASTER RECOVERY AND CONTINGENCY PLANNING CHECKLIST FOR ICT SYSTEMS I. GETTING READY A. Obtain written commitment from top management of support for contingency planning objectives. B. Assemble

More information

MHA Consulting. Business Continuity Management 101

MHA Consulting. Business Continuity Management 101 0 MHA Consulting Business Continuity Management 101 Presented by: Michael Herrera Brandon Magestro MHA Consulting Agenda MHA Consulting Introduction Business Continuity Management (BCM) Defined 2013 Trends

More information

Team Financial Resources, Inc. Business Continuity Plan (BCP)

Team Financial Resources, Inc. Business Continuity Plan (BCP) Team Financial Resources, Inc. Business Continuity Plan (BCP) January 1, 2012 I. Emergency Contact Persons Our firm s two emergency contact persons are: Laura H. Strickland, President Office: 919-658-4997

More information

Online Storage Replacement Strategy/Solution

Online Storage Replacement Strategy/Solution I. Current Storage Environment Online Storage Replacement Strategy/Solution ISS currently maintains a substantial online storage infrastructure that provides centralized network-accessible storage for

More information

The Weill Cornell Medical College and Graduate School of Medical Sciences. Responsible Department: Information Technologies and Services (ITS)

The Weill Cornell Medical College and Graduate School of Medical Sciences. Responsible Department: Information Technologies and Services (ITS) Information Technology Disaster Recovery Policy Policy Statement This policy defines acceptable methods for disaster recovery planning, preparedness, management and mitigation of IT systems and services

More information

ASX CLEAR (FUTURES) OPERATING RULES Guidance Note 10

ASX CLEAR (FUTURES) OPERATING RULES Guidance Note 10 BUSINESS CONTINUITY AND DISASTER RECOVERY The purpose of this Guidance Note The main points it covers To assist participants to understand the disaster recovery and business continuity arrangements they

More information

Cisco Unified Communications Predeployment, Deployment, and Postdeployment Service Bundle

Cisco Unified Communications Predeployment, Deployment, and Postdeployment Service Bundle Cisco Unified Communications Predeployment, Deployment, and Postdeployment Service Bundle Successfully deploy a secure, resilient Cisco Unified Communications solution, accelerating business advantage.

More information

County of Orange ~ Information Technology Quarterly IT Project Status Detail Report Fiscal Year 2014-15, 1st Quarter

County of Orange ~ Information Technology Quarterly IT Project Status Detail Report Fiscal Year 2014-15, 1st Quarter County of Orange ~ Information Technology Quarterly IT Project Detail Report Fiscal Year 2014-15, 1st Quarter Executive Summary The Quarterly IT Project Detail report provides an inventory of all County

More information

Can Your Centre Recover from a IAAO. June 4, 2013 Lead by The Ontario Universities Application Centre

Can Your Centre Recover from a IAAO. June 4, 2013 Lead by The Ontario Universities Application Centre Can Your Centre Recover from a Disaster? IAAO June 4, 2013 Lead by The Ontario Universities Application Centre B Agenda 1.OUAC s Disaster Recovery Activity 2.Definitions i i 3.Has anyone had a disaster?

More information

A MIMECAST SPONSORED WHITE PAPER

A MIMECAST SPONSORED WHITE PAPER A MIMECAST SPONSORED WHITE PAPER Email As Part of a Business Continuity StrategY Why always-on-business requires always-on-email Few businesses could function without email, and email provides a critical

More information

The facility in a converged infrastructure Michalis Kefalakis HP Data Centre Facilities Strategy Lead EMEA

The facility in a converged infrastructure Michalis Kefalakis HP Data Centre Facilities Strategy Lead EMEA The facility in a converged infrastructure Michalis Kefalakis HP Data Centre Facilities Strategy Lead EMEA Agenda Introduction A typical data centre facility program A converged approach The data centre

More information

Blackboard Collaborate Web Conferencing Hosted Environment Technical Infrastructure and Security

Blackboard Collaborate Web Conferencing Hosted Environment Technical Infrastructure and Security Overview Blackboard Collaborate Web Conferencing Hosted Environment Technical Infrastructure and Security Blackboard Collaborate web conferencing is available in a hosted environment and this document

More information

Business Continuity Planning and Disaster Recovery Planning. Ed Crowley IAM/IEM

Business Continuity Planning and Disaster Recovery Planning. Ed Crowley IAM/IEM Business Continuity Planning and Disaster Recovery Planning Ed Crowley IAM/IEM 1 Goals Compare and contrast aspects of business continuity Execute disaster recovery plans and procedures 2 Topics Business

More information

AUDITING A BCP PLAN. Thomas Bronack Auditing a BCP Plan presentation Page: 1

AUDITING A BCP PLAN. Thomas Bronack Auditing a BCP Plan presentation Page: 1 AUDITING A BCP PLAN Thomas Bronack Auditing a BCP Plan presentation Page: 1 What are the Objectives of a Good BCP Plan Protect employees Restore critical business processes or functions to minimize the

More information

Building a strong business continuity plan

Building a strong business continuity plan Building a strong business continuity plan Protect your clients and firm with a well-planned business continuity plan A solid business continuity plan (BCP) is about more than simply staying in compliance.

More information

Brought to you by MCSP and endorsed by The Book-keepers Network (BKN)

Brought to you by MCSP and endorsed by The Book-keepers Network (BKN) Brought to you by MCSP and endorsed by The Book-keepers Network (BKN) MCSP presents BKN Live 2 great online solutions to help you achieve your business goals, efficiently. MCSP have responded to a specific

More information