BCP is a distinguishing feature of modern banking

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1 BCP is a distinguishing feature of modern banking Dr. Carsten Esbach Secrétaire Général/Chief Operating Officer, BNP Paribas Germany

2 Contents 1. BNP Paribas Group 2. BNP Paribas Germany 3. Business Continuity Plans 4. Possible Incident Scenarios 5. IT Dependence / Business Indications 6. Disaster Recovery Site 7. Technical coverage 8. Network 9. Storage Area Network 10. Lotus Notes 11. Conclusion 1

3 BNP Paribas Group A leading international group in global banking and financial services One of the ten most important banks in the world due to its market capitalization and total assets One of the four strongest banks in the world according to S&P: AA+ rating Present in overall Europe, significant and growing presence in the United States and a strong position in Asia One of the largest global networks with a presence in more than 85 countries employees, including in Europe The group is active in three core businesses: Corporate und Investment Banking (CIB) Asset Management & Services (AMS) Retail Banking in its two domestic markets France and Italy as well as International Retail Banking and Financial Services (IRFS) 2

4 BNP Paribas Germany BNP Paribas is present in Germany since 1947 and is today one of the most important foreign banks in the country The group has employees in Germany BNP Paribas Deutschland offers a wide range of products and services along the three core businesses: Corporate and Investment Banking Asset Management and Services International Retail Banking und Financial Services 3

5 BNP Paribas Germany 4

6 BNP Paribas Germany BNP Paribas is one of the fastest growing financial-groups in Germany. The number of employees climbed since 2004 approx. 10% per year (still increasing) All Corporate & Investment Banking business lines increased their global revenue more than 30 % in 2007 All 30 companies of the German DAX Index are covered by BNP Paribas in Germany Well known for Cortal Consors: The «advising direct bank» No. 3 for personal investments in Germany ( customers) and «Online broker of the year 2007» 5

7 Business Continuity Plans Motivation In times of complex IT solutions and threats like avian flu it is a significant business advantage to ensure a stable and ongoing workflow Business Continuity Plans (BCPs) are designed to provide the resumption of operations as quickly as possible, when a company is affected by a crisis or a business interruption A well organised and tested BCP is a duty for every company who wants to fulfill the needs of its clients and business partners under all circumstances It must be the aim, that no client or partner has a disadvantage because of the incident. In the best case no one gets aware of it! In a highly competitive market BCPs are a distinguishing feature Most of the RFPs and SLAs ask for Business Continuity Management on: Business Continuity Plans, Disaster Recovery-Facilities, Periodic extended Disaster Recovery-Tests 6

8 Possible Incident Scenarios Issue with applications / hardware at main office: Switch to application / hardware at DR-Site Access to main office denied or limited: Transfer staff to DR-Site, continue usage of applications / hardware located at main office Main office completely destroyed: Transfer staff to DR-Site, usage of applications / hardware located at DR-Site Affected by pandemic: Split team between main office and DR-Site 7

9 IT Dependence / Business Indications Businesses with high IT dependence Corporate and Investment Banking Payments and accounting, needing reliable and efficient systems for execution Business lines like Equity Derivatives, needing real-time market data (stock market, Bloomberg, Reuters) Advisory, needing a safe and reliable access to relevant data Asset Management and Services BNP Paribas Securities Services is among the Top 3 players in the German market and one of the leading settlement-providers. It processed 30 million transactions in 2007 and had 271,1 billion assets under custody Needing a reliable settlement system and constant access to the German stock exchanges 8

10 IT Dependence / Business Indications Business Indications Corporate and Investment Banking Average Daily Payments Volumes: % % % 2008 (*) % Asset Management and Services Average Daily Settlements Volumes: % % % 2008 (*) % (*) expected 60 % of 2007 s total volume has been settled in the first 6 weeks of

11 Business Continuity Plan Organization A dedicated BCP-Officer is responsible for BC-Management and the DR-Site Management. Backup Continuity is composed mainly out of the following: Crisis Management Team Department Coordinators BCP Handbook Operational Flowcharts Emergency Cards / BCP Handouts Awareness Trainings BCP Tests / DR Tests Preparation against pandemic / Storage of medical utilities 10

12 Disaster Recovery Site Frankfurt Besides the global Disaster Recovery Sites in Paris and London, BNP Paribas has in Frankfurt its own local DR-Site: 100 m2 Server Area Backup Systems 2 x Office Area 200 fully equipped desks, conference rooms, storage Integrated in the Corporate Network, redundant connection to external service providers 100 % dedicated to BNP Paribas, employees can start to work without any delay Located at the suburb of Frankfurt, 9 km distant to the main office DR-Site in a high security area, direct access to metro and expressways. Access to the DR-Site will be available when downtown is negative effected 11

13 Technical coverage Standby Systems Applications D-1 Backup Cluster solutions Databases Data Storage Hot Backup ( archive logs ) Synchronizing ( data guard ) Cluster solutions Network Load balancing 12

14 Network Vienna Provider A 2Mb/s Provider A 1Gb/s Si Si Bremen Frankfurt Production Site Provider A 2Mb/s Provider B 2Mb/s Frankfurt BCP Site Provider A 2Mb/s Munich Provider B 2Mb/s Si Provider B 1Gb/s Si Provider C 45Mb/s Provider B 45mb/s London Paris 13

15 Network Data Transfers Bremen Munich London Paris GBW-->FRI 1 GBW-->FRI 2 GBW-->FRI 3 possible bandwidth (Bit/s) Bit per second Bit per second Bit per minute Mbit per hour Gbit per day Tbit per month Tbit per year

16 SAN - Storage Area Network Architecture 15

17 SAN - Storage Area Network SAN DB Redundancy 16

18 Lotus Notes Domino Cluster I Primary Location Backup Location Mail Server 1 Mail Server 2 LAN Connection Load Balancing Domino Replication Archive Server 1 Archive Server 2 User Desks 17

19 Conclusion BCP What for? Disasters of different kinds and sizes are just around the corner. Younger history has shown that the world and the markets can turn upside down from one moment to another. A well organised and tested BCP can: raise the awareness for crisis and risks before the worst case happens minimize the risk to lose data and delay business avoid IT failures and strengthen the network serve the needs and expectations of the clients - financial business is based on confidence, reliability, reactivity and security reduce possible financial impact make the difference between competitors BCP - A distinguishing feature of modern banking 18

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