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2 Software used by portions of this application require the following license statement: [The BSD License] Copyright (c) Jaroslaw Kowalski All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer. Redistributions in binary form must reproduce the above copyright notice,this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. Neither the name of Jaroslaw Kowalski nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission. THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS "AS IS" AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT OWNER OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OFSUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

3 INTRODUCTION 1-1 LICENSING AND INSTALLATION 2-1 SETTING UP YOUR SYSTEM 3-1 MONITORING YOUR SYSTEM 4-1 GENERATING REPORTS AND SCHEDULING UPDATES 5-1 TROUBLESHOOTING 6-1 APPENDIX A

4 1 Introduction Contents Supported scanners Customizing your system System requirements Kodak Asset Management Software is designed to help you manage your Kodak Scanners. With the Asset Management Software you can monitor scanner usage, maintenance, errors and update scanner drivers. Kodak Asset Management Software consists of the Kodak Asset Management Software Server Module, which includes an Administrative GUI launched via a web browser, and the Kodak Asset Management Software Client Module. The Kodak Asset Management Software provides the following capabilities: Scanner Alerts messages can be sent indicating a scanner condition that requires attention. For example, if too many document jams are occurring because of poor document preparation. Reminders indicate that it is time to clean the scanner or to replace consumables. Because replacement rates vary based on your scanning requirements, thresholds may be set to replace consumables at the optimal rate to ensure efficiency. Reminder e- mails will be sent until maintenance is completed and reset. Configuration Management provides a way to upgrade client software using update packages. Deployment of these updates can occur on one scanner or a set of scanners based on a user-defined schedule and group. Easy to Access Log Files log files are currently available on most Kodak Scanners. You can easily retrieve the log files from each scanner and prepare them for transmission to Kodak Service or other authorized support staff. Group Assets group your assets based on user-selected criteria such as, model, location, area, etc. Reports run reports based on an individual asset or groups of assets. NOTE: For the purpose of this manual, assets refers to Kodak Scanners. A June

5 The Kodak Asset Management Software Client Module is resident on a host PC that the scanner is connected to. It communicates with the server to provide status and look for updates from the server. The client software monitors the asset through the scanner driver on the host PC. It also provides warnings when critical events occur and alerts the operator when pre-defined maintenance or error thresholds are reached. The client software retrieves updates or requests that have been scheduled using the server software. Upon receipt of the request, the client software uses pre-defined functionality to perform the requested updates. The client software may also send an acknowledgment to the server that the maintenance was completed. The Kodak Asset Management Software Administrative GUI provides a view into the scanner operations which will enable you to maximize uptime and maintain an efficient use of all of your scanners. It also provides a way for scheduling updates and running reports. Supported scanners Kodak Asset Management Software supports the following scanners: Kodak i2400/i2600/i2800 Scanners Kodak i920 and i940 ScanMate Scanners Kodak i1200/i1300 Series Scanners NOTE: Additional scanners may be added in the future; contact your Kodak representative. Customizing your system The Kodak Asset Management Software is designed for flexibility. No matter how small or large your organization is, you can customize your system to meet your business needs. You can create as many groups of scanners as desired (or create no groups) and assign scanners to one or multiple groups. Users can be assigned viewing privileges or administrator privileges depending on their role. You can also create reports. Depending on what information you want to gather, you can include a variety of tasks, such as: total pages scanned, pending maintenance, errors and scheduled update status. 1-2 A June 2012

6 System requirements Before installing Kodak Asset Management Software be sure your system meets the following requirements: Kodak Asset Management Software Server Module Browser Support Microsoft Internet Explorer, Version 8 or higher Mozilla Firefox, Version 9 or higher Server: Operating Systems Windows Server 2008 R2 (64-bit) Standard Edition Windows Server 2008 R2 (64-bit) Web Edition Server: Hardware Configuration Processor Recommended: 2.6 GHz or faster Memory Recommended: 3 GB or higher Free Disk Space Minimum: 32 GB or greater (for software and database) NOTE: More disk space is required depending on the number of assets, the frequency settings and the retention settings. Kodak Asset Management Software Client Module Client: Operating Systems Windows XP SP3 (32- and 64-bit) Windows Vista SP2 (64-bit) Windows 7 SP1 (32- and 64-bit) Client Hardware Configuration - the client hardware must be the same or higher than the recommended configuration of the attached scanner. Refer to the User s Guide for your scanner for product specifications or go to the Kodak website: A June

7 2 Licensing and Installation Contents Before installing the software Enable IIS Download and install SQL Express with Advanced tools Configuring SQL Express after installation Installing the server software Installing the client software Manual installation Silent installation Before installing the software Enable IIS Before installing the Kodak Asset Management Software Server Module configure the Windows server and install Microsoft SQL Server Express or another version of SQL Server version (if not already installed). From the Server Manager screen: 1. Select Roles, then click Add Roles. A June

8 The Select Server Roles screen will be displayed. 2. Check Web Server (IIS), then click Next. The Web Server (IIS) screen will be displayed. 3. Click Next. 2-2 A June 2012

9 The Select Role Services screen will be displayed. Check the following on the Role Services screen: ASP.NET Windows Authentication Default Document.NET Extensibility Static Content Request Filtering ISAPI Filters ISAPI Extensions then click Next. The following screen will be displayed. 4. Click Add Required Role Services. 5. Click Install. When the installation is complete, exit the Server Manager. A June

10 Download and install SQL Express with Advanced tools Configuring SQL Express after installation NOTE: If the Microsoft SQL Server is not already installed, follow these procedures to download and install SQL Express. 1. Obtain the installer from this URL: download/en/details.aspx?id= Run SQLEXPRADV_x64_ENU.exe. 3. Accept all of the default settings during installation. When you run SQL Management Studio for the first time, the Microsoft SQL Server 2008 R2 screen will be displayed. 1. Enter YourServerName\sqlexpress in the Server name field. 2. Enter Windows Authentication in the Authentication field and click Connect. The SQL Server Server Management Studio main screen will be displayed. 2-4 A June 2012

11 3. Enable Windows Authentication mode in SQL Express. Right-click the highest level node in the left pane of SQL Server Management Studio, select Properties and then click Security. Select Windows Authentication mode and click OK. 4. Enable Filestream capabilities. Right-click the highest level node in the left pane of SQL Server Management Studio, select Properties and then click Advanced. Select Full access enabled for FileStream Access Level. Click OK and exit the SQL Server Management Studio. A June

12 5. Run SQL Server Configuration Manager and right-click SQL Server Services, then click Open. 6. Right-click SQL Server (SQLEXPRESS) and select Properties to display the SQL Server (SQLEXPRESS) Properties screen. 7. Select the FILESTREAM tab and check Enable FILESTREAM for Transact-SQL access and Enable FILESTREAM for file I/O streaming access. 8. Click OK on the SQL Server (SQLEXPRESS) Properties screen. 2-6 A June 2012

13 9. Right-click SQL Server (SQLEXPRESS) in the right pane and select Restart. 10.When the restart is complete, exit the SQL Server Configuration Manager. A June

14 Installing the server software 1. Go to the Kodak website: to download and run the Kodak Asset Management Software Server. 2. Click Next when the Kodak Asset Management Software Server screen is displayed. NOTE: Pre-requisites are required for this software to install and run properly. If the Requirement screen is displayed, install the required components before continuing with the installation. The License Agreement screen will be displayed. 3. Click Yes after you have read and agreed with the terms of the Software License Agreement. 2-8 A June 2012

15 4. When the Install Type screen is displayed, select Complete to install the software and database. or, select Custom if you do not want to install the database and the Select Features screen will be displayed. Click Next. A June

16 The Choose Destination Location screen will be displayed. 5. Browse to the folder where you want to install the server software website files or keep the default setting, then click Next. NOTE: It is recommended that you accept the default setting. The Choose Destination Location screen will be displayed. 6. Browse to the folder where you want to install the server software application files or keep the default setting, then click Next. NOTE: It is recommended that you accept the default setting A June 2012

17 The following screen will be displayed. 7. Enter or browse to the location of the database server and select how you want to connect to the SQL Server user interface, either: Windows authentication or SQL Server Authentication, which requires using a login ID and password when connecting to the SQL Server user interface. Click Next. The Choose Destination Location screen will be displayed. 8. Browse to the folder where you want to install the database files or keep the default setting, then click Next. NOTE: It is recommended that you accept the default setting. A June

18 The Virtual IIS Directory screen will be displayed. 9. Click Next. The virtual directory will be used to specify the directory in the URL string that is entered in your browser to navigate to the Kodak Asset Management Server Software. For example, if your server name is My Server, and you kept the default of KodakAssetManagement, you would enter the following in your browser s location bar: MyServer/KodakAssetManagement 10.From the Ready screen, click Install. The installation will start and progress screens will be displayed. When the installation is complete, click Finish to exit the installer A June 2012

19 When the Kodak Asset Management Server Software installation is complete, the License Manager Tool will be displayed allowing you to obtain your license. 11. Select Apply a new license and click Next. The following screen will be displayed. 12.Enter the URL of your Kodak Asset Management Server Software. This is the same address and virtual directory you use to browse to the Kodak Asset Management Server Software; i.e., MyServer/ KodakAssetManagement. A June

20 13.Click Next. The following screen will be displayed. 14.Select one of the following: I need to download it or I have a file, then click Next. If you selected I have a file, the following screen will be displayed. - Browse to the location where the license file resides, then enter the serial number from the license notification that was sent to you in the Serial Number field and click Finish. NOTE: When the software is ordered, you will receive an order confirmation via , as well as an invoice via . Both of these will contain the product serial number (generated when the product is ordered) A June 2012

21 If you selected I need to download it, the following screen will be displayed. - Enter the serial number from the license notification that was sent to you in the Serial Number field and click Finish. 15.After clicking Finish, the server will be updated with the new license. 16.Verify that the installation was successful by opening your browser and navigating to the Kodak Asset Management Software Administrative GUI. A June

22 Installing the client software Manual installation The client software can be manually or silently installed on the host PC. To install the client software manually on the host PC: 1. Download and run the Kodak Asset Management Software Client Module from the Kodak website: AssetManagement. The Welcome screen will be displayed. 2. Click Next. The Software License Agreement screen will be displayed. 3. Click Yes after you have read and agreed with the terms of the Software License Agreement A June 2012

23 The Choose Destination Location screen will be displayed. 4. Browse to the folder where you want to install the Kodak Asset Management Software Client Module or keep the default setting, then click Next. NOTE: It is recommended that you accept the default setting. 5. Enter the Kodak Asset Management Software server s network address (URL). This is the same address and virtual directory you used to browse to the Kodak Asset Management Server Software, i.e., MyServer/KodakAssetManagement. A June

24 6. Click Next. 7. Click Install. The installation will start and a progress screen will be displayed. 8. Click Finish when the installation is complete. Silent installation The client installer can be run silently by using the /s option. Before you can run the silent install, an installation response file must be created. To generate the response file, do the following: 1. Open a command prompt window and navigate to the folder where the client software was saved. 2. At the prompt enter, KAMClientSetup.exe /r / f1pathtomyresponsefile, where pathtomyresponsefile is the full path to where you would like the response file to be created. NOTE: There is no space after the f1 parameter. For example: KamClientSetup.exe /r /f1c:\myfolder\myresponsefilename 3. Perform the manual setup procedure with the KAMClientSetup user interface. At the completion of the install, all of your responses will be saved in the specified response file. The silent installation can now be run on a target client PC with the following command: KAMClientSetup.exe /s /f1pathtomyresponsefile. Where pathtomyresponsefile points to the response file created in Step 1. NOTE: The installation response file can be stored on a network share as long as the client PC has access to it A June 2012

25 For example: KAMClientSetup.exe resides in a folder on your C: drive called SetupFiles and you want to create a response file in the same location. You want to put KAMClientSetup.exe and the response file on a shared network drive in a folder called Q:\SharedSetupFiles so it can be accessed by any client PC on your network that needs to install the Kodak Asset Management Client Software. 1. Open a command prompt window, change your directory to C:\SetupFiles and enter: KamClientSetup.exe /r /f1setupresponse 2. Respond to the setup program s questions as you normally would for the manual setup. When the setup is complete, a file called SetupResponse will be located in C:\SetupFiles. 3. Copy KAMClientSetup.exe and the SetupResponse file created from the previous steps to the folder on your shared drive that is called Q:\Shared Setup Files. If you want to install the Kodak Asset Management Client Software on any client on your network, enter the following from a command prompt window or batch file on the client: NOTE: The double quotes are required around file paths that contain spaces. Q:\Shared Setup Files\KAMClientSetup.exe /s /f1 Q:\Shared Setup Files\SetupResponse A June

26 3 Setting up Your System Contents Configuration planning Before you begin System overview Accessing the Asset Management Software server console Icons Quick conversion Administrative roles Establishing system defaults Configuring SMTP settings Configuring retention settings Creating a User list Adding a user Changing user settings Deleting a user Log area About area Groups Adding a group Adding assets to groups Assets Editing asset details Viewing asset events Viewing asset history Deleting assets Examples Configuration planning Before using the Kodak Asset Management Software you should review this chapter and plan how you want to configure your system. Consider the following: Decide if you need or want to change the Kodak default settings for the maintenance and error thresholds. Decide what system users to create and the privileges you want to grant to them. Decide if you want to setup groups of assets. If you are setting up groups: - Determine which assets will belong to which groups (e.g., by model, location, or use). - Determine which users will be assigned to which groups and the privileges you want to grant to them. Decide what reports you want to generate. A June

27 Before you begin Before you get started, consider the following: Decide which assets you want to monitor. See the section entitled, Supported scanners in Chapter 1 to be sure they are supported. If security is important, consider enabling HTTPS vs. HTTP. See Appendix A, Configuring HTTPS. User accounts must exist on the server for the individuals that need to access the Kodak Asset Management Software. Keep in mind that there is a one to one relationship between server user accounts and users created in the Kodak Asset Management Software Administrative GUI. If you already use SQL Server, decide if you want the Kodak Asset Management Software database to reside in your current copy of SQL Server, or if you want to install another instance of SQL Server and dedicate it to the Asset Management Software database. Think about the URL you want to assign to the Kodak Asset Management Software Administrative GUI. By default, users will access the software through their browser by entering YourServerName/KodakAssetManagement in their browser s address bar. You may want to substitute KodakAssetManagement for something more closely associated with your business. The Kodak Asset Management Software Administrative GUI allows you to assign your assets into groups. Think about how you can use this option to make it easier to keep track of your assets. See the section entitled, Adding assets to groups later in this chapter. If you plan to use s to notify personnel of maintenance and error alerts, you will need to understand how your SMTP server is configured. Before you start adding assets to the system, become familiar with the System Default screen in the Kodak Asset Management Software Administrative GUI. This is where you will define automatic asset attribute assignments, the addresses for error and maintenance alerts, and HTTPS vs. HTTP settings. See the section entitled, Establishing system defaults later in this chapter. You should also become familiar with the System Retention screen. The amount of system and asset information that is retained is determined by the parameters on this screen. These settings will have a direct effect on your server s resources and available disk space. See the section entitled, Configuring retention settings later in this chapter. 3-2 A June 2012

28 System overview From the main window, you can manage groups, assets, reports, software updates and system settings (including users). Depending on how you want to set up your system, it is recommended that you create a list of users. You can assign a user to be a System Administrator which allows them to change anything in the system, you can allow them to see assets not currently in a group or you can just give them read-only (view) rights to the system. Groups provide a way of organizing your assets (scanners). Depending upon your preferences, assets do not need to be assigned to groups. However, if you want to place your assets into groups, you can set up your groups any way that works well for your organization. For example, groups may be organized by location, scanner model, department, etc. After you have set up groups, you can assign users and assets to these groups. See the section entitled, Groups later in this chapter for information and procedures on creating groups. Assets are the scanners that will be monitored by the Kodak Asset Management Software. When an asset is first connected to a client PC, it will automatically be listed in the server as an unassigned asset because it does not belong to any group. Users can view, add, modify and delete assets depending on their privileges. See the section entitled, Assets later in this chapter for information and procedures on managing assets. Reports can be created to provide information on the collected asset data. The data can be formatted into a table for a specific time period. Report types include: total pages, pending maintenance, errors and scheduled update status. Users can view, add, modify and delete reports depending on their privileges. See Chapter 5 for information and procedures for setting up and running reports. Updates allow you to create update packages for drivers, client software, TWAIN Setting Shortcuts, Smart Touch, etc. as well as schedule updates for assets. See Chapter 5 for information and procedures for setting up and maintaining updates. System allows you to set up or change system default settings, SMTP settings, retention settings, and user settings. You can also access the Log and About windows from the System window. For more information about the options on the System Defaults window, see the section entitled, Establishing system defaults later in this chapter. A June

29 Accessing the Asset Management Software server console IMPORTANT:Before users can log into the Kodak Asset Management Software Administrative GUI your corporate IT System Administrator must give each user access to the server. The Kodak Asset Management Software Administrative GUI is launched via an ASP.NET web page. 1. Open your internet browser. 2. Go to the server software virtual directory on the server s website (e.g., 3. Enter your credentials to gain access to the server. 4. While the Kodak Asset Management Software Administrative GUI is loading, the system will verify that the required version of the Microsoft Silverlight plug-in is installed on your PC. If it is not, you will be prompted to download and install it. 5. After the Silverlight plug-in is verified or the required version is downloaded, the main window will be displayed. NOTE: Until users are added, anyone who can log into the server is treated as a System Administrator. It is recommended that you create users, and decide user rights/privileges as soon as possible. 3-4 A June 2012

30 Icons The following icons are used throughout this manual Details allows you to view and edit details for an asset, group, location, support contact, etc. New allows you to create a new group, asset, location, support contact, etc. Delete allows you to remove a group, asset, location, support contact, etc. Add allows you to add assets to a group. Remove allows you to remove assets from a group. Quick conversion Following is a list of conversions from minutes to hours to days. This may be helpful when making your frequency settings. Minutes Hours Days A June

31 Administrative roles System Administrator a System Administrator has complete control of the Kodak Asset Management Software and is allowed to make any changes to the system. A System Administrator is the only one who can view SMTP settings and also manages the list of users that can access and use this software. Group Administrator a Group Administrator has control of their group(s). They are allowed to add, remove and manage the assets that belong to their group(s). Any user can create a group but only assets that they have access to can be added to that group. The System Administrator typically assigns Group Administrators and Unassigned asset privileges. The user that creates a group is automatically the Group Administrator for that group. As the Group Administrator, you can add other users to your group; you can give these users administrator privileges or just viewing privileges to your group. Asset Administrator an Asset Administrator has control of specific asset(s). Any user of the system can be assigned by the System Administrator as an Asset Administrator. They can manage this asset(s) and delete it from the system. Keep in mind that Asset Administrators can delete assets from the system which will also delete all saved information for it. However, the asset will re-register with the system at the next scheduled update by the client PC. Report Administrator any user of the system can create a report. The person who creates the report automatically is the Report Administrator. Update Package Administrator any user of the system can create an update package. The person who creates the update package is automatically the Update Package Administrator. Schedule Update Administrator any user of the system can schedule an update. The person who schedules the update is automatically the Schedule Update Administrator. NOTE: The last person to modify an update package and/or a scheduled update, is automatically the Update Package Administrator or Schedule Update Administrator. For example, a user creates an update package and schedules it to run at 1:00 AM Pacific time; however, the System Administrator wants this update to run at 3:00 AM Pacific time. When the System Administrator modifies this scheduled update, they automatically become the Schedule Update Administrator for that update package. 3-6 A June 2012

32 Establishing system defaults After the Kodak Asset Management Software Server Module is installed, each person that logs into the Kodak Asset Management Software Administrative GUI is considered a System Administrator until users are created. Before setting up users and groups, it is beneficial to set your system defaults. If groups are created, the values you set on the System Defaults window will pre-populate the corresponding group settings. For example, the location information defined on the System Default window will be used when creating a new group. The Assign on Add option provides a convenient way to automatically assign values to any asset when it is added to the system. This option is available for Location, Support Contact, Update frequency and Maintenance and Error thresholds. Use these options on the System window if you do not plan to use groups or want the same settings for all assets. If you need to change these values after an asset has been added to the system, use the Asset Details window, or assign an update after an asset has been added to a group by clicking the Assign Now button. The Maintenance and Error Thresholds are typically different based on scanner model. The Kodak scanner defaults are sent to the server when the scanner first connects to the system. Therefore, you only need to specify values if you want to override the Kodak defaults. 1. From the main window, click System. 2. Click Defaults. The Defaults area will be displayed. 3. In the Maintenance field enter the address of the person who will be notified when the maintenance threshold of an asset is reached or exceeded. NOTES: If an asset belongs to a group and the group has a value for Maintenance , the group s address will be used. If more than one person should receive this , you will need to set up a group address. A June

33 4. In the Error field enter the address of the person who will be notified when the error threshold of an asset is reached or exceeded. NOTES If an asset belongs to a group and the group has a value for Error e- mail, the groups s address will be used. If more than one person should receive this , you will need to setup a group address. 5. Click the location Details icon to display the Location window where you can enter or change any information in the location fields. 6. Click the support contact Details icon to add the support contact information for the assets in the system. 3-8 A June 2012

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