Introduction KMF CAFÉ: Applying Knowledge to Meta & Master Data Management by Larry Chait, Chait and Associates

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1 Introduction KMF CAFÉ: Applying Knowledge to Meta & Master Data Management by Larry Chait, Chait and Associates Co-Sponsored by New England Chapter of the Data Management Association and the Boston Knowledge Management Forum Wednesday, April 27, 2011 Bentley Univ., Waltham, MA

2 We re here to think and talk about a critical aspect of managing the information overload data governance. Poor governance leads to higher business risk, chaotic project planning and execution, lack of cross-organizational coordination, poor crossunit communication, and message disparities that cause confusion.

3 So I thought I d start us out with some facts. They are drawn from a Youtube video called Do You Know. I ve divided them into two groups. The first consists of facts that don t relate to our topic today, but facts I think are really shocking or cool, depending on your view. The second set of facts add a level of importance and urgency to what we re here to discuss today. Here s the first set:

4 If you re one in a million in China there are 1,300 people just like you China will soon become the NUMBER ONE English speaking country in the world. The 25% of India s population with the highest IQ s is GREATER than the total population of the United States TRANSLATION: India has more honors kids than America has kids

5 We are living in exponential times Years it took to reach a market audience of 50 million Radio 38 years TV 13 years Internet 4 years ipod 3 years Facebook 2 years

6 The number of internet devices 1984 was 1, was 1,000,000 (one million) 2008 was 1,000,000,000 (one trillion) In 2006, there were 2.7 Billion searches on Google every month. Now there are over 30 Billion a month. Question: To whom were these questions addressed before Google?

7 There are about 540,000 words in the English language about five times as many as during Shakespeare s time. It is estimated that a week s worth of the New York Times contains more information than a person was likely to come across in a lifetime in the 18th century.

8 It is estimated that 4 exabytes (4 times 10 to the 19th power) of unique information was generated in That is more than the previous 5,000 years. The amount of technical information is doubling every 2 years. For students starting a 4-year technical degree this means that half of what they learn in their first year of study will be outdated by their third year of study.

9 We are currently preparing students for jobs that don t yet exist using technologies that haven t been invented in order to solve problems we don t even know are problems yet. And we re doing all of that in an exploding information environment. We need to manage the info overload in a way that will make that information accessible and usable for today and possibly more important, for tomorrow. Hence, data governance!

10 Paula Cohen consulting work has been focused on business research, content management, managing information dilemmas, retaining organizational memory, and capturing best practices. Recent work includes selecting applications to apply knowledge to business applications, and effective uses of web 2.0 tools. Paula chairs the SLA-Boston chapter Strategic Planning initiative. She is responsible for taxonomy and content management for the Community Consulting Team s new website and online communications. She is an author and trainer, and has developed and taught an online course, Practical Knowledge Management, at Simmons. In addition to the KM Forum, Paula is active in several Boston communities of information and knowledge professionals. She earned a joint MLS/MA and MBA degrees from Case Western Reserve University.

11 David Eddy is engaged in missionary marketing and sales efforts for niche information resource management products. He spent over two decades developing software for banking, insurance, and consulting, followed by nine years in marketing and sales for repository-based products. Beginning in 1994, David focused on Y2K issues. His missionary marketing efforts for Y2K awareness were described in the Wall Street Journal, and he was asked to testify before the Senate Committee on Small Business. (He holds the distinction of accidentally coining the term Y2K on June 12, 1995 when engaged on a Y2K discussion list.) David personally manages a database of 7,000-contacts in reverse engineering and information resource management. He has a BA in Russian history from Union and an MBA from Babson.

12 Edee Edwards has spent about half of her career in libraries and half in information technology departments. In the bio-pharmaceutical industry and science-oriented libraries, she has worked as a business analyst, electronic resources librarian, and a portal- and document-management project manager. She is now a taxonomy manager at Parexel where she is advancing MDM and data governance efforts. She has presented at forums including Internet Librarian and Computers in Libraries. She holds a BA is in English Literature, an MS in Library Service from Columbia, and a graduate certificate in Strategic Internet Management from Northeastern.

13 Dean Groves has over 25 years of experience in all phases of data management and application development. Since the early 1990s, he has maintained a specialty in metadata management at various firms in the software, financial-services, and life-science industries. He has often had to roll up his sleeves and build solutions bridging the gaps left by software vendors and industrystandard techniques. He believes that best practices are the ones that work. A member of DAMA since 1993, Dean was the featured speaker at the September 04 meeting of the Boston (now New England) chapter.

14 Barbara Nichols is an accomplished Information Technology professional with 30 years of experience helping clients and software vendors develop IT solutions and products to leverage data and information for strategic advantage. Barbara has particular experience in metadata modeling and management, with a focus on integration in repository-based environments. In 2002, she founded the consulting company Metaview360. Consulting in the areas of data integration, data warehousing, meta data management, and information systems architecture, she has helped dozens of companies and institutions around the world implement best practice data management.

15 Rafael Reisz works with firms to drive business performance through process improvements, performance management, and technology service strategies that promote growth, profitability, and competitiveness. His academic background includes degrees in philosophy from Pennsylvania State University and the University of Iowa. His professional involvement in business intelligence and decisions support began in 1978, and includes work with biopharmaceutical, legal, financial, health-care, higher-education, technology-innovation, and consulting firms. He has led the design, development, and remediation of several large data warehouses and business intelligence systems. Prior to establishing RAFINCO LLC, Rafael worked with Arthur D. Little and Boston University.

16 Mark Suprin has thirty-three years of experience in Information Technology, twenty-three of those as an Information Architecture Specialist, developing and collaborating on Business-Area and Enterprise-wide Data Management Solutions. Mark has wide-ranging Data Modeling experience, and has provided leadership on Data Warehouse and Data Mart Architecture and Design. He has developed Business Intelligence applications in support of analytical and decision-making business communities. He has deployed Metadata Solutions to provide visibility across the technical landscape and to promote the sharing of business knowledge. Mr. Suprin holds a BA in Economics from Central Connecticut State University and a MS in Management from St. Joseph College.

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