Is Your Nonprofit a Service Enterprise?

Size: px
Start display at page:

Download "Is Your Nonprofit a Service Enterprise?"

Transcription

1 Is Your Nonprofit a Service Enterprise?

2 TODAY S SESSION What is a Nonprofit Service Enterprise? Research Findings Nonprofit Service Enterprise Quiz Nonprofit Service Enterprise Characteristics

3 GETTING STARTED Using the TCC Group s Core Capacity Assessment Tool (CCAT), we studied thousands of nonprofits across the country: large, small, local, and national organizations, addressing dozens of issue areas.

4 Using the data from the CCAT tool, we focused on nonprofit organizations that serve as positive deviants. These are organizations that have achieved stellar results, and serve as a model for other organizations to learn from. We call these organizations service enterprises.

5 SERVICE ENTERPRISE An organization that fundamentally leverages volunteers as a core strategic function to achieve the social mission of the organization.

6 HOW MANY NONPROFIT SERVICE ENTERPRISES ARE THERE? % of Nonprofits by CCAT Volunteer Management Score Category Weak (<190) Strong (CCAT Score > = 240) Only 11% considered service enterprises 64% Satisfactory ( ) Does not total to 100% due to rounding.

7 NONPROFIT LEADERS RATINGS OF VOLUNTEER MANAGEMENT PRACTICE Retaining % of Nonprofits Conducting Effective Volunteer Management Practices 26% 21% 27% 8% 25% 13% 6% 30% Recruiting Supervising Clarifying Roles Developing Resourcing Balancing Skilled & Unskilled Valuing Volunteers/Appreciation Source: TCC Group s CCAT Study for Reimagining Service, April 2009

8 KEY FINDING #1 All organizational capacities are significantly and markedly stronger for nonprofits with 50+ volunteers and a strong volunteer management model.

9 KEY FINDING #2 When organizations engage and manage any number of volunteers well, they are significantly better led and managed. A nonprofit or for-profit organization that fundamentally leverages volunteers and their skills to successfully deliver on the social mission of the organization.

10 KEY FINDING #3 Service enterprises not only lead and manage better, they are significantly more adaptable, sustainable and capable of going to scale. A nonprofit or for-profit organization that fundamentally leverages volunteers and their skills to successfully deliver on the social mission of the organization.

11 KEY FINDING #4 To be a service enterprise requires strong and welldeveloped human resources management practices.

12 KEY FINDING #5 Organizations that engage at least 10 volunteers are equally as effective as their peers without volunteers, but at almost half the median budget. A nonprofit or for-profit organization that fundamentally leverages volunteers and their skills to successfully deliver on the social mission of the organization.

13

14 NONPROFIT SERVICE ENTERPRISE QUIZ Tool to help nonprofits assess their volunteer engagement practices through 10 basic questions. Tool is a marketing and education tool, not a comprehensive diagnostic tool. Following quiz, nonprofits connected with tools and resources to help them strengthen their practices and move down the path of becoming a service enterprise. The quiz is available at:

15 NATIONAL QUIZ RESULTS TO DATE Areas of Strength #3 volunteers are viewed as a key strategy #2 volunteers engaged in ways that increase organizational capacity #4 volunteers sought based on organizational priorities Opportunities for Growth #7 training for paid staff #10 utilization of organized feedback #5 investment in volunteer infrastructure

16 EXECUTIVE LEADERSHIP Executive leadership embraces volunteerism as a critical function of organization. The strategic plan clearly documents service initiatives, resource and funding needs, volunteer integration, and future direction. Volunteer contributions are measured and shared regularly with board of directors and throughout the organization.

17 STRATEGIC RESOURCE ALLOCATION Prioritizing organizational initiatives allows funding and resources to be allocated strategically. Resources allocated to effectively support volunteer activities. Prioritizing initiatives helps create an immediate action plan for the organization.

18 EFFECTIVE TRAINING All staff working with volunteers have been trained in effective practices. Standardized organizational training allows all volunteers to be equipped to handle the assigned tasks regardless of education level or career background. Organizations with standardized training have higher volunteer retention rates.

19 TRACKING SYSTEMS Supports effective management of the valuable volunteer resource. Provides quantitative information on volunteer retention, hours dedicated per year, and hours dedicated over a lifetime. Helps assign a value (i.e., points to recognize time spent, training completed, etc.) to any given volunteer as well as to the volunteer group as a whole.

20 LEVERAGE TECHNOLOGY Supports continuous contact with volunteers through distribution lists, social media, and website updates regarding volunteer opportunities and upcoming events. Allows volunteers to share their experiences with others to expand your volunteer and donor base.

21 CLEAR EXPECTATIONS Set clear expectations regarding volunteers for paid staff AND volunteers. Outline paid staff roles in position descriptions and evaluate as part of annual review process. Develop a clear and consistent onboarding process for volunteers general overview of organization as well as specific training for the role they will support in the organization. Volunteer tasks are important, but not urgent. Paid staff must maintain urgent/critical roles.

22 ONGOING FUNDRAISING Ongoing investment and fundraising to support volunteer engagement is critical. Account for all expenses to support volunteer program paid staff time, training, supplies, recognition activities, etc. Measure the ROI of your volunteer investment and use in your fundraising activities.

23 SUCCESSFUL PARTNERSHIPS Consider partnerships with other nonprofits to pool and leverage resources. Develop strategic partnerships with local businesses, community groups and faithbased organizations to tap specific skill sets and/or assist with recruitment.

24 NEXT STEPS Assessment Leadership Planning Training Investment

25 Converting good intentions into greater impact

How Successful Nonprofits Develop Their Future Leaders

How Successful Nonprofits Develop Their Future Leaders How Successful Nonprofits Develop Their Future Leaders July 20, 2015 2015 Summer Leadership Institute The majority of you see room to improve your organization s leadership development capabilities All

More information

Competency Requirements for Executive Director Candidates

Competency Requirements for Executive Director Candidates Competency Requirements for Executive Director Candidates There are nine (9) domains of competency for association executives, based on research conducted by the American Society for Association Executives

More information

Strategic Plan FY 2015 - FY 2019. July 10, 2014

Strategic Plan FY 2015 - FY 2019. July 10, 2014 Strategic Plan FY 2015 - FY 2019 July 10, 2014 Michigan Department of Technology, Management and Budget A great strategy meeting is a meeting of minds. Max McKeown Page 2 Strategic Plan FY 2015-2019 A

More information

The role shall also be responsible for bringing innovative techniques to ensure deepening and more relevant relationships with donors.

The role shall also be responsible for bringing innovative techniques to ensure deepening and more relevant relationships with donors. GREENPEACE NORDIC Job Description Form Department: Fundraising Location: Helsinki, Finland Job title: Donor Relationships and Marketing Fundraiser Reports to: Fundraising Manager Level: C.X Fulltime General

More information

PSI Leadership Services

PSI Leadership Services PSI Leadership Services Strategic Solutions for Your Leadership Needs Select, Promote, & Develop the Leadership Talent Needed to Drive the Growth of Your Business SOLUTION BENEFIT/OBJECTIVE TYPICAL PROJECTS

More information

Monitor. Track. Built. Repeat.

Monitor. Track. Built. Repeat. Monitor. Track. Built. Repeat. Exploring the Disciplines of Successful Major Gift Fundraising with Moves Management Tuesday, June 11 and Thursday, June 13, 2013 Join the conversation: #movesmanagement

More information

The Canadian Code for Volunteer Involvement: An Audit Tool

The Canadian Code for Volunteer Involvement: An Audit Tool The Canadian Code for Volunteer Involvement: An Audit Tool Acknowledgments Volunteer Canada gratefully acknowledges the author, Liz Weaver, for her work on the original document Volunteer Management Audit:

More information

Strategic Plan. Mission: SNA is the national. organization of school. nutrition professionals. committed to advancing. the quality of school meal

Strategic Plan. Mission: SNA is the national. organization of school. nutrition professionals. committed to advancing. the quality of school meal Strategic Plan Mission: SNA is the national organization of school nutrition professionals committed to advancing the quality of school meal programs through education and advocacy. STRATEGIC PLAN Core

More information

Case Study: Boston Area Rape Crisis Center

Case Study: Boston Area Rape Crisis Center Case Study: Boston Area Rape Crisis Center While many organizations today incorporate the work of volunteers into their operations, far fewer have intentionally fostered the systems and philosophies that

More information

CASE STUDY: INVESTING IN VOLUNTEER ENGAGEMENT

CASE STUDY: INVESTING IN VOLUNTEER ENGAGEMENT CASE STUDY: INVESTING IN VOLUNTEER ENGAGEMENT Are you a funder interested in investing in nonprofit capacity? Read how a Colorado foundation has invested in the volunteer capacity of its grantees to help

More information

TOOLS FOR STATE VOADS TO PREPARE FOR DISASTER CASE MANAGEMENT

TOOLS FOR STATE VOADS TO PREPARE FOR DISASTER CASE MANAGEMENT TOOLS FOR STATE VOADS TO PREPARE FOR DISASTER CASE MANAGEMENT Audience for document State and Territory Voluntary Organizations Active in Disaster (VOAD) disaster case management (DCM) organizations and

More information

Volunteer Management:

Volunteer Management: Volunteer Management: Challenges and Opportunities Facing Nonprofits Rick Lynch, Lynch Associates Nikki Russell, United Way of King County Table of contents Methodology...2 Trends and issues in the field...3

More information

COMMUNITY RESOURCE COORDINATOR

COMMUNITY RESOURCE COORDINATOR CRM 101 1 of 6 INTRODUCTION Community resource coordinators (CRCs) are responsible for the program and fiscal management of the Community Resource Program (CRP) for their local county. Annually, or as

More information

EXECUTIVE DIRECTOR Job Description. About CASA. Position Summary

EXECUTIVE DIRECTOR Job Description. About CASA. Position Summary About CASA CASA is a Community Benefit Organization, tax-exempt 501(c) 3 corporation established to advocate for abused and neglected children in the Juvenile Court process. CASA provides abused and neglected

More information

McKINSEY & COMPANY NONPROFIT BOARD SELF ASSESSMENT TOOL OVERVIEW

McKINSEY & COMPANY NONPROFIT BOARD SELF ASSESSMENT TOOL OVERVIEW OVERVIEW The Nonprofit Board Self Assessment Tool is designed to help nonprofit organizations assess their board's and identify priorities for board activities going forward. We believe this combination

More information

Generation Next Leadership Council SPECIAL SESSION

Generation Next Leadership Council SPECIAL SESSION Generation Next Leadership Council SPECIAL SESSION AGENDA June 11, 2014 9:00 9:45am Minneapolis Public Schools 1250 W. Broadway, Minneapolis Assembly Room S1-404, 1st Floor 9:00 AM Introduction R.T. Rybak

More information

Leadership Self Assessment

Leadership Self Assessment Leadership Self Assessment This self assessment is designed to help leaders determine which leadership skills they may need to develop. It focuses on eight components dealing with (1) providing direction,

More information

USBC Onboarding Program. Module 2: Orientation to the USBC Board of Directors

USBC Onboarding Program. Module 2: Orientation to the USBC Board of Directors USBC Onboarding Program Module 2: Orientation to the USBC Board of Directors 2014. Not to be distributed or reproduced without the express permission of BoardSource. 1 Welcome to the USBC Board of Directors!

More information

1 Engaging Employee Volunteers

1 Engaging Employee Volunteers 1 Engaging Employee Volunteers Engaging Employee Volunteers: Is Your Organization Ready? Increasingly, businesses are encouraging their employees and retirees to get involved in local community service.

More information

Strategic Training and Employee Development Plan FY2013-2015

Strategic Training and Employee Development Plan FY2013-2015 EXECUTIVE OVERVIEW Training on policies, processes, and systems is an essential part of the success of the OCFO organization for both departmental and lab-wide employees. Development of leadership skills

More information

ASAE s Job Task Analysis Strategic Level Competencies

ASAE s Job Task Analysis Strategic Level Competencies ASAE s Job Task Analysis Strategic Level Competencies During 2013, ASAE funded an extensive, psychometrically valid study to document the competencies essential to the practice of association management

More information

FRONTIER COLLEGE : Strategic Plan 2011-2014

FRONTIER COLLEGE : Strategic Plan 2011-2014 FRONTIER COLLEGE : Strategic Plan 2011-2014 1 As a pioneer in Canadian literacy, we will reach more learners by 2014 through bold leadership. We will achieve this by expanding our network of supporters

More information

Melos Institute Leadership Readiness Assessment (LRA)

Melos Institute Leadership Readiness Assessment (LRA) Leadership Readiness Assessment (LRA) Description To ensure their effectiveness, the volunteer ands staff leaders in today s dynamic membership-based organizations must assess their readiness for leadership.

More information

STRATEGIC PLAN 2015 FUTURE. ENVISIONED.

STRATEGIC PLAN 2015 FUTURE. ENVISIONED. STRATEGIC PLAN 2015 FUTURE. ENVISIONED. TABLE OF CONTENTS Setting the Foundation...4-5 Toastmasters Core Ideology Toastmasters International, District & Club Mission, Core Values, Brand Position & Promise...6-7

More information

UCR Core Competency Model Behavioral Indicators

UCR Core Competency Model Behavioral Indicators UCR Core Competency Model Behavioral Indicators Rev. 03/20/2013 COMMUNICATION Shares and receives information using clear oral, written, and interpersonal communication skills. Behavioral Indicator-Operational

More information

9Lenses: Human Resources Suite

9Lenses: Human Resources Suite 9Lenses: Human Resources Suite 9Lenses Software for HR Leaders 9Lenses Software for HR Leaders Software Overview: People are an organization s most valuable asset. With 9Lenses Software for HR Leaders,

More information

Indiana Campus Compact 2015-2020 Strategic Plan INCREASING INDIANA HIGHER EDUCATION S COLLECTIVE IMPACT ON COMMUNITIES

Indiana Campus Compact 2015-2020 Strategic Plan INCREASING INDIANA HIGHER EDUCATION S COLLECTIVE IMPACT ON COMMUNITIES Indiana Campus Compact 2015-2020 Strategic Plan INCREASING INDIANA HIGHER EDUCATION S COLLECTIVE IMPACT ON COMMUNITIES Communities Campuses Preparing college students to advance the public good in their

More information

An Assessment of Capacity Building in Washington State

An Assessment of Capacity Building in Washington State An Assessment of Capacity Building in Washington State The Nonprofit Ecosystem Framework Executive Summary prepared by The Giving Practice A consulting service of Philanthropy Northwest February 2012 About

More information

SOUTH SEATTLE COMMUNITY COLLEGE (Technical Education) COURSE OUTLINE Allen Stowers - Date: January 09. Executive Development and Leadership

SOUTH SEATTLE COMMUNITY COLLEGE (Technical Education) COURSE OUTLINE Allen Stowers - Date: January 09. Executive Development and Leadership 1 SOUTH SEATTLE COMMUNITY COLLEGE (Technical Education) COURSE OUTLINE Allen Stowers - Date: January 09 DEPARTMENT: CURRICULUM: COURSE TITLE: Supervision & Management (SMG) Supervision and Management Executive

More information

Strategic Plan Impacting the Mobile Area Chamber of Commerce Annual Plans of Action 2013-2015

Strategic Plan Impacting the Mobile Area Chamber of Commerce Annual Plans of Action 2013-2015 Strategic Plan Impacting the Mobile Area Chamber of Commerce Annual Plans of Action 2013-2015 The Chamber s Vision The Mobile Area Chamber of Commerce will be the leading catalyst for economic expansion

More information

Academic Division Enterprise Risk Management (ERM)

Academic Division Enterprise Risk Management (ERM) Academic Division Enterprise Risk Management (ERM) Audit and Compliance Committee March 24, 2015 Achieve competitive compensation Risk Category Risk Description Risk Owner Key Stakeholders Management of

More information

Tapping into the Recruiting Power. Employees. Tapping into the Recruiting. of Existing. Employees. a Recruiting Trends white paper, sponsored by

Tapping into the Recruiting Power. Employees. Tapping into the Recruiting. of Existing. Employees. a Recruiting Trends white paper, sponsored by Tapping into the Recruiting Power of Existing Power Employees Tapping into the Recruiting of Existing Employees a Recruiting Trends white paper, sponsored by Tapping into the Recruiting Power of Existing

More information

Commission on Care Leadership Workgroup

Commission on Care Leadership Workgroup Commission on Care Leadership Workgroup Findings and Draft Recommendations March 22, 2016 1 Building a Leadership System: Leadership Workgroup Topics Five Topics 1. Organizational Health and Cultural Transformation

More information

Component 4: Organizational Leadership & Governance

Component 4: Organizational Leadership & Governance Component 4: Organizational Leadership & Governance Scope: Lead your local United Way to successfully fulfill its mission, and in doing so, garner trust, legitimacy and support from the local community

More information

Non-Profit Management. Course Descriptions

Non-Profit Management. Course Descriptions Course Descriptions 2009-2010 Programs at a Glance Course Category Level Length Price Budgeting in a Organization Intro 3-5 hrs $79 Fundraising in a Organization Intro 4-6 hrs $150 How to Read a Financial

More information

Volunteer Management. Capacity in America s. Charities and Congregations

Volunteer Management. Capacity in America s. Charities and Congregations Volunteer Management Capacity in America s Charities and Congregations A BRIEFING REPORT February 2004 The Urban Institute Citation: Urban Institute. 2004. Volunteer Management Capacity in America s Charities

More information

The Development Plan Matrix

The Development Plan Matrix The Development Plan Matrix Mission, Vision, Results Marketing: Branding, Messaging Organizational Infrastructure Development Plan Successful fundraising campaigns are built on four important elements

More information

Making Connections at ACCES Employment: Employer Engagement that Results in Success for Our Job Seekers

Making Connections at ACCES Employment: Employer Engagement that Results in Success for Our Job Seekers Making Connections at ACCES Employment: Employer Engagement that Results in Success for Our Job Seekers Introduction As a non-profit, government funded community agency, ACCES Employment speaks from the

More information

Succession Planning Process

Succession Planning Process Planning Process INTRODUCTION planning is a systematic approach to: Building a leadership pipeline/talent pool to ensure leadership continuity Developing potential successors in ways that best fit their

More information

Save the Children Deutschland. Head of Individual Giving

Save the Children Deutschland. Head of Individual Giving Save the Children - Deutschland: Location: Berlin, Germany Closing Date: Remains open until filled Starting Date: As soon as possible Reference: SC-HIG-D www.missiontalent.com/en/ www.savethechildren.de/

More information

STRATEGIC PLAN. American Veterinary Medical Association 2015-2017

STRATEGIC PLAN. American Veterinary Medical Association 2015-2017 STRATEGIC PLAN American Veterinary Medical Association 2015-2017 Adopted: January 9, 2015 Introduction Excellence is a continuous process and doesn t come by accident. For more than 150 years, the American

More information

TABLE OF CONTENTS. Vision and Mission 2

TABLE OF CONTENTS. Vision and Mission 2 STRATEGIC PLAN 2015 1 TABLE OF CONTENTS Vision and Mission 2 Strategic Goals and Objectives 3 Strategic Goal 1 3 Strategic Goal 2 3 Strategic Goal 3 4 Strategic Goal 4 4 2015 Priorities 6 Committees 7

More information

Manager, Fund Development, Central & Southwestern Ontario Region

Manager, Fund Development, Central & Southwestern Ontario Region Manager, Fund Development, Central & Southwestern Ontario Region 1-year, Full-time Maternity Leave Contract Position Toronto, Ontario Posting Date: August 21, 2015 Closing Date: September 8, 2015 THE ORGANIZATION

More information

UNITED NATIONS OFFICE FOR PROJECT SERVICES. ORGANIZATIONAL DIRECTIVE No. 39. Talent Management Framework

UNITED NATIONS OFFICE FOR PROJECT SERVICES. ORGANIZATIONAL DIRECTIVE No. 39. Talent Management Framework (ll) UNOPS UNITED NATIONS OFFICE FOR PROJECT SERVICES Headquarters, Copenhagen 30 December 2011 ORGANIZATIONAL DIRECTIVE No. 39 Talent Management Framework I. In line with UNOPS HR Strategy "Putting people

More information

You may be applying for the first time since these changes were made due to the shift to multi-year grants you may not have needed to apply last year.

You may be applying for the first time since these changes were made due to the shift to multi-year grants you may not have needed to apply last year. Fiscal Year 2016 Overview & Guidelines Introduction In 2016 the Philadelphia Cultural Fund (PCF) celebrates 23 years of grantmaking. Established as a nonprofit corporation by Philadelphia s Mayor and City

More information

ASSOCIATION OF LEADERS IN VOLUNTEER ENGAGEMENT STANDARDS FOR ORGANIZATIONAL VOLUNTEER ENGAGEMENT

ASSOCIATION OF LEADERS IN VOLUNTEER ENGAGEMENT STANDARDS FOR ORGANIZATIONAL VOLUNTEER ENGAGEMENT BACKGROUND: AL!VE is the national membership organization for professional volunteer resource managers. AL!VE strives to enhance and sustain the spirit of volunteerism by fostering collaboration and networking,

More information

Core Leadership Competencies

Core Leadership Competencies Core Leadership Competencies The following guidance further clarifies the distinctions between levels of performance for the 8 core competencies outlined in Element 1 of all DHS SES performance plans.

More information

Field Sales Manager Job Description

Field Sales Manager Job Description SALES FORCE JOB DESCRIPTIONS Field Sales Manager Job Description The Sales Management Association +1 312 278-3356 www.salesmanagement.org About The Sales Management Association The Sales Management Association

More information

Certified Nonprofit Consultant (CNC)

Certified Nonprofit Consultant (CNC) Certified Nonprofit Consultant (CNC) WHY DO EXECUTIVES SECURE THE CNC CREDENTIAL?...to validate their professional achievements and personal commitment to advance the common good. Certified Fundraising

More information

Establishing a Successful Onboarding Process Barbara Centeno AVP Human Resources University of Texas San Antonio

Establishing a Successful Onboarding Process Barbara Centeno AVP Human Resources University of Texas San Antonio Establishing a Successful Onboarding Process Barbara Centeno AVP Human Resources University of Texas San Antonio One of the challenges for a growing university is recruitment and retention of excellent

More information

Position. Senior Specialist, Global Volunteers & General Recruitment Human Resources SVP of Human Resources Job Grade: 3 Funding Source: Unrestricted

Position. Senior Specialist, Global Volunteers & General Recruitment Human Resources SVP of Human Resources Job Grade: 3 Funding Source: Unrestricted Position Title: Department: Reports To: Senior Specialist, Global Volunteers & General Recruitment Human Resources SVP of Human Resources Job Grade: 3 Funding Source: Unrestricted Full or Parttime: Full

More information

Description of responsibilities

Description of responsibilities GREENPEACE NORDIC Job Description Form Department: Fundraising & IT Location: Copenhagen, Denmark Job title: Fundraising Manager Reports to: Fundraising and IT Director Level: Bb Fulltime General description/purpose

More information

The Principle Responsibilities of an NGO Executive Director

The Principle Responsibilities of an NGO Executive Director The Principle Responsibilities of an NGO Executive Director By Joanna Moshman In an NGO, the executive director is crucial in terms of leadership and management and holds many responsibilities that are

More information

2015 ASHP STRATEGIC PLAN

2015 ASHP STRATEGIC PLAN 2015 ASHP STRATEGIC PLAN ASHP Vision ASHP s vision is that medication use will be optimal, safe, and effective for all people all of the time. ASHP Mission The mission of pharmacists is to help people

More information

First Steps: Making the Case to Move beyond the Program Mindset

First Steps: Making the Case to Move beyond the Program Mindset Source URL: https://www.e-volunteerism.com/volume-xvi-issue-2-january-april-2016/featurearticles/developing_strategic_plan Moving Beyond Program: Developing a Volunteer Engagement Strategic Plan Volume

More information

Executive Leadership Program. A powerful model for peer-to-peer executive professional development

Executive Leadership Program. A powerful model for peer-to-peer executive professional development Executive Leadership Program A powerful model for peer-to-peer executive professional development By Eileen Lavigne Flug February 2015 Fairfield County s Community Foundation Center for Nonprofit Excellence

More information

Leadership Program Outcomes

Leadership Program Outcomes Leadership Program Outcomes Over the past year the Leadership Learning Community has been actively trying to learn more about the leadership outcomes that programs are seeking for individuals, organizations,

More information

Self-Assessment for Administrators of Child Care Programs

Self-Assessment for Administrators of Child Care Programs Self-Assessment for Administrators of Child Care Programs Child Care Director s and Administrator s Self-assessment North Carolina Institute for Early Childhood Professional Development Self-assessment

More information

STRATEGIC PLAN 2013-2017 SUPPORTING STUDENT SUCCESS

STRATEGIC PLAN 2013-2017 SUPPORTING STUDENT SUCCESS STRATEGIC PLAN 2013-2017 SUPPORTING STUDENT SUCCESS FROM THE VICE PRESIDENT It is my pleasure to share the University of Houston Division of Student Affairs and Enrollment Services 2013-2017 Strategic

More information

Duke Energy Foundation Update June/July 2014

Duke Energy Foundation Update June/July 2014 Duke Energy Foundation Update June/July 2014 Agenda Introduction Background Investment Priorities o Education o Economic & Workforce Development o Environment o Community Impact Foundation Processes Grant

More information

YMCA of Northeast Avalon Strategic Plan 2012-2016. A View For Our Y

YMCA of Northeast Avalon Strategic Plan 2012-2016. A View For Our Y YMCA of Northeast Avalon Strategic Plan 2012-2016 A View For Our Y Introduction Our View for the future of the Y is clear. We can influence healthy living and inspire a generation of young leaders who

More information

Employee Engagement Drives Client Satisfaction and Employee Success in Professional Services

Employee Engagement Drives Client Satisfaction and Employee Success in Professional Services Employee Engagement Drives Client Satisfaction and Employee Success in In professional services, business success is achieved through employee success. Organizations that prioritize top talent gain competitive

More information

Nonprofit Intelligence Business intelligence for nonprofits

Nonprofit Intelligence Business intelligence for nonprofits White Paper Business for Nonprofits Executive Summary Information is more than just power it is the key to the success, growth and continued viability of every nonprofit organization. Yet, as many nonprofits

More information

Career Development and Succession Planning. Changing Landscape of HR 2012 Conference

Career Development and Succession Planning. Changing Landscape of HR 2012 Conference Career Development and Succession Planning Changing Landscape of HR 2012 Conference Overview Career Development Program Succession Planning Process Benefits Reduced organizational risk. Increased productivity.

More information

CONVIO LUMINATE Q&A. Summary: Luminate is comprised of two suites: What is new:

CONVIO LUMINATE Q&A. Summary: Luminate is comprised of two suites: What is new: CONVIO LUMINATE Q&A MEDIA FAQs Summary: Convio Luminate is Convio s new, cloud-based constituent engagement solution designed to support the next decade of growth for enterprise-level nonprofits. Convio

More information

Canadian Employer Brand Trends Report 2015 CONDENSED PREVIEW EDITION

Canadian Employer Brand Trends Report 2015 CONDENSED PREVIEW EDITION Canadian Employer Brand Trends Report 2015 CONDENSED PREVIEW EDITION Canadian Employer Brand Trends Report 2015 Transparency in business has crossed a bold threshold. The demand for open and honest communications

More information

Nonprofits Focus on a More Robust Investment Oversight Process

Nonprofits Focus on a More Robust Investment Oversight Process Survey: Nonprofit Investment Challenges 2014 Nonprofits Focus on a More Robust Investment Oversight Process SEI s Nonprofit Management Research Panel recently completed a survey of executives and Investment

More information

Would I Follow Me? An Introduction to Management Leadership in the Workplace

Would I Follow Me? An Introduction to Management Leadership in the Workplace Would I Follow Me? An Introduction to Management Leadership in the Workplace This dynamic program clearly shows the right and wrong ways to deal with the very important human dimension of team performance.

More information

Performance Appraisal Process for the CEO 1

Performance Appraisal Process for the CEO 1 www.simonejoyaux.com Simone P. Joyaux, ACFRE Performance Appraisal Process for the CEO 1 Note: This process and appraisal tool along with Joyaux CEO job description applies, in general to any organization.

More information

Strategic Plan of the Society of Environmental Journalists SEJ 3.0 2014 2015 TABLE OF CONTENTS

Strategic Plan of the Society of Environmental Journalists SEJ 3.0 2014 2015 TABLE OF CONTENTS Strategic Plan of the Society of Environmental Journalists SEJ 3.0 2014 2015 TABLE OF CONTENTS Mission and Vision 2 Overview on Strategy and Action Plans 2 Organizational Background 2 Problems Addressed

More information

Wisconsin Basic Economic Development Course

Wisconsin Basic Economic Development Course Economic Managing An Economic Organization EDO Management Foundation to Best Practices SLIDE 2 National Best Practices Economic Scan Oklahoma State Chamber Foundation, Oct 2012 Focus on collaboration &

More information

2015 Summer Internship Program

2015 Summer Internship Program 2015 Summer Internship Program Habitat for Humanity was founded in 1976 with a mission of eliminating poverty housing and homelessness worldwide. To date, Habitat International has built over 500,000 homes

More information

Process Guide TALENT MANAGEMENT. This document is protected by copyright. The consent of the copyright owner must be obtained for reproduction.

Process Guide TALENT MANAGEMENT. This document is protected by copyright. The consent of the copyright owner must be obtained for reproduction. TALENT MANAGEMENT Process Guide This document is protected by copyright. The consent of the copyright owner must be obtained for reproduction. Innovation & Growth Nova Scotia Public Service Commission

More information

2011-2016 Strategic Plan. Creating a healthier world through bold innovation

2011-2016 Strategic Plan. Creating a healthier world through bold innovation 2011-2016 Strategic Plan Creating a healthier world through bold innovation 2011-2016 STRATEGIC PLAN Table of contents I. Global direction 1 Mission and vision statements 2 Guiding principles 3 Organizational

More information

THE OPPORTUNITY AND THE ROLE

THE OPPORTUNITY AND THE ROLE THE OPPORTUNITY AND THE ROLE Cystic Fibrosis Canada is seeking an experienced, talented and dynamic bilingual Human Resources professional to join the team in a leadership role as the Executive Director,

More information

Building and Sustaining a Strong Organization Amid Challenge And Change KPMG LLP

Building and Sustaining a Strong Organization Amid Challenge And Change KPMG LLP Building and Sustaining a Strong Organization Amid Challenge And Change KPMG LLP The Issue Today s market realities offer businesses little choice but to embrace change. Companies in almost every industry

More information

Thomas Nelson Community College

Thomas Nelson Community College Thomas Nelson Community College 2014-2015 College-wide Outcomes in Response to: ACHIEVE 2015 SIX YEAR STRATEGIC PLAN OF VIRGINIA'S COMMUNITY COLLEGES TNCC 2015 SHAPING OUR FUTURE FIVE YEAR STRATEGIC PLAN

More information

STRATEGIC PLAN 2015-2020

STRATEGIC PLAN 2015-2020 STRATEGIC PLAN 2015-2020 EXECUTIVE SUMMARY Georgia Regents University Division of Enrollment & Student Affairs participates in annual strategic planning so that the division can clarify goals and focus

More information

Nonprofits. Hawai i. Introduction. Purpose

Nonprofits. Hawai i. Introduction. Purpose Hawai i Nonprofits 2 0 0 1 A Study of the State s Silent Economic Partner Established in 1916, the Hawai'i Community Foundation is a statewide, charitable services and grantmaking institution endowed with

More information

Evaluate. Execute. Excel. Facilities Management Evaluation Program

Evaluate. Execute. Excel. Facilities Management Evaluation Program E Evaluate. Execute. Excel. Facilities Management Evaluation Program Why consider the FMEP? The Facilities Management Evaluation Program (FMEP) is a highly customized, personally tailored evaluation process

More information

Director, CRM & Database Marketing Marketing Marketing & Brand Chevy Chase, MD /Other Exempt

Director, CRM & Database Marketing Marketing Marketing & Brand Chevy Chase, MD /Other Exempt Position Title Business Unit Home Department Location FLSA Status Full-Time or Part-Time Telecommuter Status Director, CRM & Database Marketing Marketing Marketing & Brand Chevy Chase, MD /Other Exempt

More information

Swe Tha Har. Vacancy Announcement

Swe Tha Har. Vacancy Announcement Vacancy Announcement Swe Tha Har Social Services is a national peace organization and committed to promote peace justice and development among diverse ethnic and religious communities through peace education,

More information

Rhode Island School of Design Strategic Plan Summary for 2012 2017. critical making. making critical

Rhode Island School of Design Strategic Plan Summary for 2012 2017. critical making. making critical Rhode Island School of Design Strategic Plan Summary for 2012 2017 critical making making critical executive summary This strategic plan serves as a guide for Rhode Island School of Design (RISD) over

More information

Careers in Neuroscience / Career Paths: Academic Administration

Careers in Neuroscience / Career Paths: Academic Administration Careers in Neuroscience / Career Paths: Academic Administration In a nutshell: A career in administration taps a range of skills. People interested in this field tend to thrive on interacting with others

More information

www.simplyapilgrim.com Program Design for the Internship- Based Family Ministry Program

www.simplyapilgrim.com Program Design for the Internship- Based Family Ministry Program Program Design for the Internship- Based Family Ministry Program Youth ministry is both an ancient and modern phenomenon, where strong Biblical patterns regularly collide with changing cultural and ministry

More information

Long Range Plan 2015-2017

Long Range Plan 2015-2017 Long Range Plan 2015-2017 Qualitative Research Study Insights & Implications 3.12.15 Objectives Develop baseline for tracking qualitative insights over course of Long Range Plan (2015-2017) Understand

More information

Professional Independent Insurance Agents of Colorado Inc. Executive Vice President Position Profile May 2013

Professional Independent Insurance Agents of Colorado Inc. Executive Vice President Position Profile May 2013 Professional Independent Insurance Agents of Colorado Inc. Executive Vice President Position Profile May 2013 This profile provides information about the Professional Independent Insurance Agents of Colorado

More information

F. PERFORMANCE APPRAISAL AND DEVELOPMENT SYSTEM

F. PERFORMANCE APPRAISAL AND DEVELOPMENT SYSTEM F. PERFORMANCE APPRAISAL AND DEVELOPMENT SYSTEM GENERAL POLICY It is the policy of Scott County to regularly evaluate the work performance of its employees and provide them with relevant feedback to enable

More information

The First Tee Board & Executive Education Program (B.E.E.P.) Recognized Executive Requirements

The First Tee Board & Executive Education Program (B.E.E.P.) Recognized Executive Requirements The First Tee Board & Executive Education Program (B.E.E.P.) Recognized Executive Requirements Overview The First Tee Recognized Executive program is a designation for executive directors and board members

More information

Lifestreams Christian Church (LCC) Child Care Centre. Educator/Staff Performance Management Policy

Lifestreams Christian Church (LCC) Child Care Centre. Educator/Staff Performance Management Policy Lifestreams Christian Church (LCC) Child Care Centre Educator/Staff Performance Management Policy Policy Number: /2013 Rationale and Policy Considerations The education and care service understands that

More information

Strategic and Operational Plan (FY 2008-2012)

Strategic and Operational Plan (FY 2008-2012) Strategic and Operational Plan (FY 2008-2012) OUR MISSION -- As provided in our By-Laws, IEEE-USA's mission is "recommend policies and implement programs specifically intended to serve and benefit the

More information

UNIVERSITY OF HAWAI I AT MĀNOA POSITION DESCRIPTION DEAN, COLLEGE OF NATURAL SCIENCES ~~~~~~~~~~~~~~~~~~~~~

UNIVERSITY OF HAWAI I AT MĀNOA POSITION DESCRIPTION DEAN, COLLEGE OF NATURAL SCIENCES ~~~~~~~~~~~~~~~~~~~~~ UNIVERSITY OF HAWAI I AT MĀNOA POSITION DESCRIPTION DEAN, COLLEGE OF NATURAL SCIENCES ~~~~~~~~~~~~~~~~~~~~~ Position No: 0089197 Title of Position: Dean Reports to: Vice Chancellor for Academic Affairs,

More information

Strategic Communications Audits

Strategic Communications Audits Strategic Communications Audits Prepared for the Communications Consortium Media Center Julia Coffman October 2004 Nonprofit organizations are now continuously being challenged to be more strategic in

More information

PACIFIC. Excelling in a. Changing Higher Education environment

PACIFIC. Excelling in a. Changing Higher Education environment PACIFIC 2020 Excelling in a Changing Higher Education environment 1 PACIFIC 2020 Excelling in a Changing Higher Education environment STOC KTON SAN FRANC I S C O S A CRA MENTO University of the Pacific

More information

Assessment of the Nonprofit Support Program s Financial Management Program. Conducted for the Hartford Foundation for Public Giving

Assessment of the Nonprofit Support Program s Financial Management Program. Conducted for the Hartford Foundation for Public Giving Assessment of the Nonprofit Support Program s Financial Management Program Conducted for the Hartford Foundation for Public Giving Prepared by Anne Murphy, AFM Associates 2/1/2012 EXECUTIVE SUMMARY INTRODUCTION

More information

THE FRIENDS OF THE LAKE BLUFF PARK DISTRICT FOUNDATION

THE FRIENDS OF THE LAKE BLUFF PARK DISTRICT FOUNDATION STRATEGIC PLAN 2012-2014 THE FRIENDS OF THE LAKE BLUFF PARK DISTRICT FOUNDATION is committed to assisting the Lake Bluff Park District and community with future recreational needs and legacies. OUR MISSION:

More information

HR Trends & Priorities for 2012. McLean & Company 1

HR Trends & Priorities for 2012. McLean & Company 1 HR Trends & Priorities for 2012 McLean & Company 1 Executive Summary McLean & Company fielded its 2012 HR Priorities Survey with both HR and business respondents. Of the seven main areas in HR, Leadership

More information

eperformance Overview Campus Services

eperformance Overview Campus Services eperformance Overview Campus Services Talent Management: A Strategic Priority at Harvard A survey of our peer institutions shows that talent management is becoming a high priority among Universities Developing

More information

Vice President, Development and Communications Washington, DC

Vice President, Development and Communications Washington, DC Vice President, Development and Communications Washington, DC About Rails-to-Trails Conservancy Rails to Trails Conservancy (RTC) is a nonprofit organization that builds healthier places for healthier

More information

HRM. Human Resource Management Rapid Assessment Tool. A Guide for Strengthening HRM Systems. for Health Organizations. 3rd edition

HRM. Human Resource Management Rapid Assessment Tool. A Guide for Strengthening HRM Systems. for Health Organizations. 3rd edition HRM Human Resource Management Rapid Assessment Tool for Health Organizations A Guide for Strengthening HRM Systems 3rd edition . Human Resource Management Rapid Assessment Tool Copyright 2005, renewed

More information