How To Find Out What Is Available In A Homecare Homecare Service In Singapore

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2 Ageing In Place. A Service Guide for Healthy Ageing Front Cover: Mr and Mrs Pang Ngap Kye, aged 73 and 72 respectively. As happy grandparents, they lead an active and healthy lifestyle. Mr Pang is the two-time winner of the Health Promotion Board s Healthy Lifestyle Ambassador Award (2004 and 2005), as well as the winner for the Central Community Development Council s Life Inspiration Award (2004). i

3 Ageing In Place. (A Service Guide for Healthy Ageing) Ageing is a privilege and a societal achievement. It is also a challenge, which will impact on all aspects of 21st century society. It is a challenge that cannot be addressed by the public or private sectors in isolation; it requires joint approaches and strategies. - World Health Organisation* * World Health Organisation (n.d.) The world is fast ageing have we noticed? Retrieved 16 Apr 2007 from ii

4 Ageing In Place. (A Service Guide for Healthy Ageing) A Note from SingHealth An ageing population will pose increased health, economic and social challenges to Singapore. There has been a rapid expansion of health and community services for the older persons, both by the government and voluntary welfare organisations, to meet their health and social needs. Many older persons are very healthy and lead independent lives. However, there are also others who require health and support services. Various home-based community services are available to assist the older persons and their caregivers to help ensure appropriate care at home. In SingHealth, we believe that everyone should be empowered to manage his or her own care. True empowerment stems from ready access to information. With this ready access, one is supported to make critical and informed decisions about their health and lifestyle. This is paramount for the older persons and their caregivers. This guide aims to create awareness among healthcare providers in the community on the types of services available for the older persons, so that they can better advise those under their care. A joint effort with the National Council of Social Service and Integrated Care Services, this is a SingHealth initiative to bring together key stakeholders in aged care, harnessing the strengths of each partner in creating an effective community healthcare model for the people in Singapore. Professor Tan Ser Kiat Group Chief Executive Officer SingHealth iii

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7 The Healthy & Active Seniors Staying Healthy and Active Everyone has a role to play in the care of the older persons who is an integral part of our society. A wide range of eldercare support services and programmes is available for them to stay physically and mentally active as well as socially engaged. These services and programmes are developed to promote ageing in place, where the family concept is preserved as the best social insurance for its members, thereby allowing the older persons to age gracefully in familiar surroundings whilst maintaining their self-worth and dignity. Available Services: Neighbourhood Links Senior Citizen s Club Senior s Activity Centres Sheltered Homes A.01

8 The Healthy & Active Seniors Neighbourhood Links Neighbourhood links are physical nodes in the community where the older persons can obtain information on social services, volunteer their services, interact and form mutual help groups. They also provide a broad array of programmes to promote inter-generational interaction. The Neighbourhood Links will also assist the residents to obtain appropriate services to meet their needs and mobilise community resources to build a local support network for them. List of Neighbourhood Links: Boon Lay Neighbourhood Link 209, Boon Lay Place #01-239/241/243, Singapore Telephone: Care Link 62B, Toa Payoh Lorong 4 #02-121, Singapore Telephone: Concern and Care Bukit Batok Central Neighbourhood Link 228, Bukit Batok Central #01-45, Singapore Telephone: Evergreen Circle 827A, Tampines Street 81 #02-350, Singapore Telephone: Fei Yue Neighbourhood Link (Bukit Batok) 183, Bukit Batok West Avenue 8 #01-01, Singapore Telephone: Fei Yue Neighbourhood Link (Holland Close) 1, Holland Close #02-115, Singapore Telephone: St Hilda s Link 10, Jalan Batu, Singapore Telephone: Geylang East Neighbourhood Link 98, Aljunied Crescent #01-411, Singapore Telephone: Joy Centre 701B, Yishun Avenue 5 #02-612, Singapore Telephone: A.02

9 The Healthy & Active Seniors List of Neighbourhood Links: (cont d) Joy Link Neighbourhood Link 19, Hougang Avenue 3 #01-187, Singapore Telephone: Lions Befrienders (Ang Mo Kio) 318, Ang Mo Kio Avenue 1 # , Singapore Telephone: / Lions Befrienders (Bendemeer) 32, Bendemeer Road #01-799, Singapore Telephone: Lions Befrienders (Mei Ling) 150, Mei Ling Street #01-53, Singapore Telephone: / Moral Neighbourhood Link (Bukit Merah View) 118, Bukit Merah View #02-101, Singapore Telephone: Moral Neighbourhood Link (Kaki Bukit) 509B, Bedok North Street 3 #02-157, Singapore Telephone: Moral Neighbourhood Link (Telok Blangah Crescent) 4, Telok Blangah Crescent #01-460, Singapore Telephone: Peace - Connect 8, North Bridge Road # , Singapore Telephone: Sunlove Neighbourhood Kampong Chai Chee 30 / 31, Chai Chee Avenue #01-150, Singapore Telephone: Tembusu Neighbourhood Link 31A, Eunos Crescent #06-01, Singapore Telephone: Yuhua Neighbourhood Link 318A, Jurong East Avenue 1 #02-308, Singapore Telephone: A.03

10 The Healthy & Active Seniors Senior Citizens Club Senior Citizens Clubs organize cultural, social, recreational, sports activities, as well as talks and other ad hoc events to encourage the older persons to lead active, healthy and meaningful lives. They also help enhance family relationships and promote intergenerational interaction between the elderly and members from other age groups. To locate the Senior Citizens Clubs, please refer to: A.04

11 The Healthy & Active Seniors Seniors Activity Centres The objective of the Seniors Activity Centres is to provide a support network for the senior residents, especially the vulnerable ones. The services provided include maintaining a register of older persons, managing the alert alarm system, forming mutual help groups, providing information and referral services and promoting social interaction. List of Seniors Activity Centres: AWWA Seniors Activity Centre 123, Ang Mo Kio Ave 6 # , Singapore Telephone: Bedok Citizen s Consultative Committee (CCC) Bedok Radiance Senior Activity Centre 12, Bedok South Ave 2 #01-610, Singapore Telephone: Care Corner Seniors Activity Centre Blk 5, Lorong 7 Toa Payoh #01-131, Singapore Telephone: Chong Hua Tong Senior Activity Centre 47, Owen Rd #01-215, Singapore Telephone: Henderson Senior Activity Centre 117, Bukit Merah View #01-205, Singapore Telephone: / Indus-Moral Care 79, Indus Road #01-451, Singapore Telephone: Kaki Bukit Seniors Activity Centre 22, Chai Chee Road #01-538, Singapore King George s Ave Seniors Activity Centre 7, King George s Ave #02-124, Singapore Telephone: Kreta Ayer Senior Activity Centre (Banda Street) 5, Banda Street #03-68, Singapore Telephone: A.05

12 The Healthy & Active Seniors List of Seniors Activity Centres: (cont d) Kreta Ayer Senior Activity Centre (Chin Swee) 51/52, Chin Swee Road #04-83, Singapore Telephone: Moral Seniors Activity Centre (Kaki Bukit) 544, Bedok North 3 # , Singapore Telephone: Moral Seniors Activity Centre (Macpherson) 90, Pipit Road #01-103, Singapore Telephone: Moral Seniors Activity Centre (Toa Payoh) 31, Toa Payoh #01-663, Singapore Telephone: Redhill Moral Seniors Activity Centre 89/90, Redhill Close , Singapore Telephone: Sarah Seniors Activity Centre 105, Jalan Bukit Merah # , Singapore Telephone: Silver Centre Seniors Activity Centre 15, Toa Payoh Lor 7 #01-579, Singapore Telephone: Thong Kheng Seniors Activity Centre (Queenstown) 3, Jalan Bukit Merah # , Singapore Telephone: Thong Kheng Seniors Activity Centre (Radin Mas) 123, Bukit Merah View #01-282, Singapore Telephone: TOUCH Seniors Activity Centre 61, Geylang Bahru # , Singapore Telephone: A.06

13 The Healthy & Active Seniors Sheltered Homes The Sheltered Home is a residential facility catering to the needs of the ambulant senior citizens who are without next-of-kin or for certain reasons, unable to stay with family members. These Homes, located within HDB neighbourhoods, provide support services to assist and enable seniors to maintain their independence within the home and community. Social, recreational and keep-fit activities such as exercise, handicraft and karaoke are organised for the residents. Admission criteria: 1. Singapore Citizens or Permanent Residents years and above 3. Is medically certified free from infectious diseases and mentally sound 4. Able to perform activities of daily living List of Sheltered Homes: Abdullah Shooker Jewish Welfare Home (Jewish) 81, Wilkie Road, Sing apore Telephone: Adventist Home for the Elders 195, Kim Keat Avenue #01-294, Singapore Telephone: AWWA Community Home for Senior Citizens 123, Ang Mo Kio Avenue 6 # , Singapore Telephone: Bo Tien Home for the Aged 6, Fourth Chin Bee Road, Singapore Telephone: Evergreen Place - Hong San 30, Hong San Terrace, Singapore Telephone: Geylang East Home for the Aged 97, Aljunied Crescent #01-439, Singapore Telephone: Happy Villa 1, Tanjong Pagar Plaza #03-50, Singapore Telephone: / A.07

14 The Healthy & Active Seniors List of Sheltered Homes: (cont d) Henderson Senior Citizens Home 117, Bukit Merah View #01-205, Singapore Telephone: , Kheng Chiu Loke Tin Kee Home for the Aged 70, Tampines Ave 4, Singapore Telephone: Man Fatt Lam Home for the Aged 20, Jalan Langgar Bedok, Singapore Telephone: PERTAPIS Senior Citizens Fellowship Home 222, Lorong 8 Toa Payoh #01-707/711, Singapore Telephone: Rochor Kongsi Home for the Aged 3, Rochor Rd # Rochor Centre, Singapore Telephone: Singapore Baptist Convention Golden Age Home 64, Kallang Bahru #01-389/393, Singapore Telephone: St Andrew s Cathedral Home for the Aged 341, Clementi Ave 5 #01-148, Singapore Telephone: St John s Home for Elderly Persons 69, Wan Tho Avenue, Singapore Telephone: St Vincent s Home 261 Waterloo Street #05-01, Singapore Telephone: Zion Home for the Aged 419, Bedok North Street 1 #01-200, Singapore Telephone: A.08

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16 Home Introduction Many older people prefer to live in a familiar environment with their family members and friends. However, in the event that the older person and / or the family cannot manage to completely care or support the needs of the older person, home-based or community-based services may be required to help the older person to continue staying at home, while providing some form of respite and support for their caregivers. Available Services: Befriending Services Day Care Centres (Social Day Care Centres) Day Rehabilitation Centres Dementia Day Care Centres Home Help Services Home Medical Service Home Nursing Care Home Therapy Services Hospice Home and Day Care B.01

17 Home Befriending Services Befriending Services aim to promote the general emotional and psycho-sociological wellbeing of the lonely and vulnerable elderly living in the community. The programme recruits and trains volunteers (including healthy seniors) to befriend and provide support to the isolated and vulnerable seniors who are homebound, have no family support and at risk due to physical, health, social and / or psycho-emotional reasons. The volunteers visit these seniors on a regular basis and help them in simple household chores, running of errands and ad hoc escorts for medical appointments. Where possible, the volunteers also accompany these seniors for group outings or to participate in social and recreational activities. List of Befriending Services: Lions Befriender Service Association (Singapore) 130, Bukit Merah View #01-358, Singapore Telephone: B.02

18 Home Day Care Centres (Social Day Care Centres) Social Day Care Centres provide daytime supervision and care to frail seniors while their family members are at work or require respite from their caregiving roles. The programmes conducted by the Centres include maintenance exercise as well as social and recreational activities such as handicraft, singing and karaoke. These programmes help to maximise the physical functions of the seniors while offering opportunities for them to socialize and engage in meaningful activities. Meals are provided and transport can be arranged for the seniors to commute to and from the centre. Eligibility Criteria: 1. Singapore Citizens or Permanent Residents 2. Aged 55 years and above 3. Physically frail and in need of supervision and supportive help 4. Fit for communal activities 5. Wheelchair bound seniors and seniors with mild dementia and / or psychiatric conditions could also be considered if they are certified fit for communal activities. List of Social Day Care Centres: Ayer Rajah Day Care Centre 150A, Pandan Gardens, Singapore Telephone: Bo Tien Day Activity Centre for the Elderly Blk 125, Pending Road #01-16, Singapore Telephone: Bright Vision Hospital 5, Lorong Napiri, Singapore Telephone: , Care Corner Social Day Care for the Elderly Blk 235, Toa Payoh Lorong 8 #01-100, Singapore Telephone: Econ Medicare Centre (Braddell Road) (Private) 58, Braddell Road, Singapore Telephone: Econ Medicare Centre (Chai Chee) (Private) 351, Chai Chee Street, Singapore Telephone: B.03

19 Home List of Social Day Care Centres: (cont d) Econ Medicare Centre (Choa Chu Kang) (Private) 53, Choa Chu Kang Road, Singapore Telephone: Econ Medicare Centre (Upper East Coast Road) (Private) 452, Upper East Coast Road, Singapore Telephone: Econ Nursing Home (Buangkok) (Private) Block 5, Level 2 & Basement, 10 Buangkok View, Singapore Telephone: Econ Nursing Home (Bukit Timah) (Private) 16, Bukit Timah Avenue, Singapore Telephone: Geylang East Day Activity Centre for Elderly Blk 96, Aljunied Crescent #01-467, Singapore Telephone: Golden Years Social Day Care Centre for the Elderly Blk 831, Hougang Central #01-502, Singapore Telephone: Hong Kah North Day Care Centre for the Elderly Blk 337, Bukit Batok Street 34 #01-06, Singapore Telephone: Light & Love Social Day Care Centre Blk 327, Jurong East Street 31 #01-174, Singapore Telephone: Man Fut Tong Nursing Home 20, Woodlands Street 82, Singapore Telephone: Marine Parade - Foo Hai Elderly Lodge Blk 4, Marine Terrace #01-318, Singapore Telephone: May Wong Social Day Care Centre for the Elderly Blk 117, Bukit Merah View #01-205, Singapore Telephone: , B.04

20 Home List of Social Day Care Centres: (cont d) North East - Kampung Senang Activity Centre Blk 840, Tampines Street 82 #01-111, Singapore Telephone: Northeast CDC - Tung Ling Eldercare Centre Blk 101, Tampines Street 11 #01-13, Singapore Telephone: Northeast CDC-St Luke s Eldercare Centre Blk 126, Hougang Avenue 1 # , Singapore Telephone: NTUC Eldercare Centre (Marsiling) Blk 172, Woodlands Street 13 #01-303, Singapore Telephone: NTUC Eldercare Centre (Taman Jurong) Blk 349, Corporation Drive #01-502, Singapore Telephone: Orange Valley Nursing Home (Bukit Merah) (Private) 148A, Silat Avenue, Singapore Telephone: Orange Valley Nursing Home (Clementi) (Private) 221, Clementi Avenue 4, Singapore Telephone: Orange Valley Nursing Home (Simei) (Private) 6, Simei Street 3, Singapore Telephone: Orange Valley Nursing Home (Thomson) (Private) 790 Thomson Road #01-01, Singapore Telephone: Our Lady of Lourdes Nursing Home for the Aged (Private) 19, Toh Drive, Singapore Telephone: PCF Tampines East 3-in-1 Family Centre (Aged Care) Blk 209, Tampines St 21 # , Singapore Telephone: B.05

21 Home List of Social Day Care Centres: (cont d) Queenstown Multi-Service Centre Blk 150A, Mei Chin Road #01-01, Singapore Telephone: Red Swastika Eldercare Centre Blk 444, Ang Mo Kio Avenue 10 # , Singapore Telephone: Silver Circle (Jurong Central) Blk 402, Jurong West Street 42 #01-525, Singapore Telephone: to be advised (opening in Mar 07) Silver Circle (Pasir Ris) Blk 112, Pasir Ris Street 11 #01-657, Singapore Telephone: Society for the Physically Disabled 2, Peng Nguan Street SPD Ability Centre, Singapore Telephone: Sree Narayana Mission Home 12, Yishun Avenue 5, Singapore Telephone: St Luke s Eldercare Centre (Clementi West) Blk 602, Clementi West Street 1 #01-25, Singapore Telephone: St Luke s Eldercare Centre (Whampoa) Blk 97, Whampoa Drive #01-222, Singapore Telephone: St Luke s Eldercare Centre (Yishun) Blk 740, Yishun Avenue 5 #01-490, Singapore Telephone: Salvation Army Bedok Multi-Service Centre for the Elderly Blk 121, Bedok North Road #01-161, Singapore Telephone: United Medicare Centre (Private) 170, Toa Payoh Lorong 6, Singapore Telephone: Young Women s Christian Association Adult Day Care Centre 254, Outram Road, Singapore Telephone: B.06

22 Home Day Rehabilitation Centres The Day Rehabilitation Centres provide rehabilitation services such as physiotherapy and occupational therapy to the elderly who suffer from stroke, heart condition, fractures and other conditions that impair functional abilities. This service aims to restore, improve and / or prevent any deterioration of functional abilities of the older person through customized programmes of exercise and training. In addition, the therapists will also counsel and train caregivers to care for the patient. Typically, the clients at these centres suffer from musculoskeletal conditions, stroke, fractures, and disabilities. Hence, it is important that the older persons be assessed by a doctor to certify that he is suitable for a rehabilitation programme. If an older person requires day rehabilitation services, he can approach his doctor from the hospital, community hospital, or polyclinic that knows of his condition to make the referral. Some day rehabilitation centres can be paid through Medisave. To receive subsidies for this service, means testing is required. List of Day Rehabilitation Centres: Adventist Rehab Centre (!) 10, Woodlands Street 31 #03-00 Woodlands Polyclinic, Singapore Telephone: All Saints Home - Hougang 5, Poh Huat Road, Singapore Telephone: , All Saints Home - Tampines (!) 11, Tampines Street 44, Singapore Telephone: Ang Mo Kio - Thye Hua Kwan Hospital Day Rehabilitation Centre (!) 17, Ang Mo Kio Avenue 9, Singapore Telephone: Apex Day Care for the Elderly (!) 119, Bukit Merah View #01-85, Singapore Telephone: AWWA READYCARE Centre (!) 123, Ang Mo Kio Avenue 6 # , Singapore Telephone: ! = Transport Provided B.07

23 Home List of Day Rehabilitation Centres: (cont d) Bethany Methodist Nursing Home (!) 9, Choa Chu Kang Avenue 4, Singapore Telephone: Bright Vision Hospital (!) 5, Lorong Napiri, Singapore Telephone: , Geylang Senior Citizens Health Care Centre (!) 21, Geylang East Central Level 4 Geylang Polyclinic, Singapore Telephone: Jamiyah Nursing Home 130, West Coast Drive, Singapore Telephone: Kwong Wai Shiu Hospital & Nursing Home (!) 705, Serangoon Road, Singapore Telephone: , , Ling Kwang Home for Senior Citizens (!) 156, Serangoon Garden Way, Singapore Telephone: Man Fut Tong Nursing Home (!) 20, Woodlands Street 82, Singapore Telephone: Marine Parade - Aspiration Elderly Lodge (!) 201, Bedok North Street 1 #01-545/557, Singapore Telephone: Metta Day Rehabilitation Centre for the Elderly (!) 296, Tampines Street 22 #01-526, Singapore Telephone: Muhammadiyah Health & Day Care Centre (!) 10, Eunos Crescent # , Singapore Telephone: ! = Transport Provided B.08

24 Home List of Day Rehabilitation Centres: (cont d) New Horizon Centre ( Tampines ) (!) 1, Tampines Street 41 Level 3 Tampines Polyclinic, Singapore Telephone: Northeast CDC-St Luke s Eldercare Centre (!) 126, Hougang Avenue 1 # , Singapore Telephone: Northeast CDC - Tung Ling Eldercare Centre (!) 101, Tampines Street 11 #01-13, Singapore Telephone: Orange Valley Nursing Home (Bukit Merah) (Private) 148A, Silat Avenue, Singapore Telephone: Orange Valley Nursing Home (Clementi) (Private) 221, Clementi Avenue 4, Singapore Telephone: Orange Valley Nursing Home (Simei) (Private) 6, Simei Street 3, Singapore Telephone: Queenstown Multi Service Centre (!) 150A, Mei Chin Road #01-01, Singapore Telephone: Ren Ci Day Care Centre (!) 550, Hougang Street 51 #01-168, Singapore Telephone: Salem Day Rehab Centre (!) 323, Yishun Central #01-271, Singapore Telephone: Society for the Physically Disabled (!) 2, Peng Nguan Street SPD Ability Centre, Singapore Telephone: ! = Transport Provided B.09

25 Home List of Day Rehabilitation Centres: (cont d) Sree Narayana Mission Home (!) 12, Yishun Avenue 5, Singapore Telephone: St Andrew s Community Hospital (Day Rehab Centre) (!) 8, Simei Street 3, Singapore Telephone: St Joseph s Home 921, Jurong Road, Singapore Telephone: St Luke s Eldercare Centre (Clementi West) 602, Clementi West Street 1 #01-25, Singapore Telephone: St Luke s Eldercare Centre (Whampoa) 97, Whampoa Drive #01-222, Singapore Telephone: St Luke s Eldercare Centre (Yishun) 740, Yishun Avenue 5 #01-490, Singapore Telephone: St Luke s Hospital for the Elderly (!) 2, Bukit Batok Street 11, Singapore Telephone: Sunlove - Hougang Senior Citizens Rehab Day Care Centre (!) 89 Hougang Avenue 4, Hougang Polyclinic, Level 3, Singapore Telephone: Sunshine Welfare Action Mission Home (!) 5, Sembawang Walk, Singapore Telephone: Tembusu Rehab Centre - Sathya Sai Social Service 50, Bukit Batok West Ave 3 Bukit Batok Polyclinic, Level 3, Singapore Telephone: ! = Transport Provided B.10

26 Home List of Day Rehabilitation Centres: (cont d) The Salvation Army Bedok Multi-Service Centre for the Elderly (!) 121, Bedok North Road #01-163, Singapore Telephone: Thong Teck Home for Senior Citizens (!) 91, Geylang East Avenue 2, Singapore Telephone: Toa Payoh Senior Citizens Health Care Centre (!) 2003, Toa Payoh Lorong 8 Level 3 Toa Payoh Polyclinic, Singapore Telephone: United Medicare Centre (!) 170, Toa Payoh Lorong 6, Singapore Telephone: Wan Qing Lodge (!) 236, Jurong East Street 21 #01-346, Singapore Telephone: ! = Transport Provided B.11

27 Home Dementia Day Care Centres Dementia Day Care Centres provide a structured day care programme to accommodate older person who suffers from dementia. This service will relieve the care person or family member from their care giving commitments by providing custodial care to the elderly person in the day. These centres also provide training for the older persons and their caregivers. Firstly, it trains the older persons to care for themselves as much as possible and secondly, it provides skills to caregivers on how to cope with the demands of caring for a dementia patient. Those who attend Dementia Day Care Centres should be able to either walk independently or with the use of walking aid. They must be diagnosed to have dementia by a doctor and they should not display unmanageable behaviors that are violent and / or disruptive. If an older person with dementia requires this service, a doctor from the hospital, community hospital, polyclinic or clinic that is aware of his condition will be able to make the referral to the appropriate service provider. To receive subsidies for this service, means testing is required. List of Dementia Day Care Centres: Apex Harmony Lodge 10, Pasir Ris Walk, Singapore Telephone: Econ Medicare Centre (Braddell Road) (Private) 58, Braddell Road, Singapore Telephone: Econ Medicare Centre (Chai Chee) (Private) 351, Chai Chee Street, Singapore Telephone: Econ Medicare Centre (Choa Chu Kang) (Private) 53, Choa Chu Kang Road, Singapore Telephone: Econ Medicare Centre (Upper East Coast Road) (Private) 452, Upper East Coast Road, Singapore Telephone: Econ Nursing Home (Buangkok) (Private) Block 5, Level 2 & Basement, 10 Buangkok View, Singapore Telephone: Econ Nursing Home (Bukit Timah) (Private) 16, Bukit Timah Avenue, Singapore Telephone: B.12

28 Home List of Dementia Day Care Centres: (cont d) Geylang Senior Citizens Health Care Centre 21, Geylang East Central Level 4 Geylang Polyclinic, Singapore Telephone: Ling Kwang Home for Senior Citizens 156, Serangoon Garden Way, Singapore Telephone: New Horizon Centre ( Bukit Batok ) 511, Bukit Batok Street 52 #01-211, Singapore Telephone: New Horizon Centre ( Tampines ) 1, Tampines Street 41 Level 3 Tampines Polyclinic, Singapore Telephone: New Horizon Centre (Toa Payoh) 157, Lor 1 Toa Payoh # , Singapore Telephone: Orange Valley Nursing Home (Bukit Merah) (Private) 148A, Silat Avenue, Singapore Telephone: Orange Valley Nursing Home (Clementi) (Private) 221, Clementi Avenue 4, Singapore Telephone: Orange Valley Nursing Home (Simei) (Private) 6, Simei Street 3, Singapore Telephone: Sunlove (Dementia Daycare Centre) 70 Buangkok View, Singapore Telephone: Sunlove - Hougang Senior Citizens Rehab Day Care Centre 89 Hougang Avenue 4, Hougang Polyclinic, Level 3, Singapore Telephone: Sunshine Welfare Action Mission Home 5, Sembawang Walk, Singapore Telephone: Thong Teck Home for Senior Citizens 91, Geylang East Avenue 2, Singapore Telephone: B.13

29 Home List of Dementia Day Care Centres: (cont d) Toa Payoh Senior Citizens Health Care Centre 2003, Toa Payoh Lorong 8 Level 3 Toa Payoh Polyclinic, Singapore Telephone: United Medicare Centre (Private) 170, Toa Payoh Lorong 6, Singapore Telephone: Yong-En Care Centre 335A, Smith Street #03-57, Singapore Telephone: B.14

30 Home Home Help Services Home Help provides a host of services such as provision of meals, laundry service, housekeeping, assistance in personal hygiene and grooming as well as escort service. They cater to older persons who may fulfill one or more of the following criteria: 1. Aged 55 and above 2. Singapore Citizens or Permanent Residents 3. Living alone or with another frail service user / caregiver or is without a caregiver during the day 4. Requires assistance in activities of daily living such as grooming, bathing, toileting and walking and / or 5. Requires regular medical check-ups and follow-ups (applicable only to Escort Service) The various types of services provided by Home Help include: Meal Delivery Services this is suitable for those seniors who have difficulties with preparing a meal. The older person may be without a caregiver or the caregiver needs assistance in preparing a meal. Housekeeping Services this is useful for an older person who has difficulty in performing daily household chores. The older person may be without a caregiver or the caregiver needs assistance in performing the task. Personal Care Hygiene Services this service may be required by an older person who requires assistance in performing personal care hygiene tasks. The older person may be without a caregiver or the caregiver needs assistance in performing the task. Laundry Services this is suitable for an older person who is assessed to have difficulty in performing the task. The older person may be without a caregiver or the caregiver needs assistance in performing the task. Escort Services (includes transport) for medical appointment only this service is useful for an older person who is unable to utilize public transport due to his / her semi or non-ambulant status. Similarly, the older person may be without a caregiver or the caregiver needs assistance in performing the task. List of Home Help Service Providers: Bethany Home Help Services 9, Choa Chu Kang Avenue 4, Singapore Telephone: B.15