BIBA Personal Lines Administration Scheme. Administered by Equity Direct Broking Ltd

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1 BIBA Personal Lines Administration Scheme Administered by Equity Direct Broking Ltd

2 Who is the facility aimed at? Self diagnosis: Does your private motor / home business break even at best? Are your resources stretched? Have you lost a key member of staff? Is there a retirement looming? Are you about to recruit? Would you rather avoid private motor or home all together? If the answer is Yes to any of these questions, you need to read on...

3 Equity Direct Broking Ltd Major player in the UK Personal Lines Insurance Market: More than 45 years experience from Boncaster through to EDBL Market leader in the provision of fully branded schemes More than 2,000 Broker Partners and Schemes UK-based operation seven days a week, every week A team with the proven ability to deliver successful business solutions Official BIBA scheme providers

4 Scheme Motor Insurer Background to Equity Red Star: 5th Largest Motor Insurer in UK Gross premiums approaching 600m Most successful personal lines syndicate at Lloyd s (S&P rating A) Almost 40 years of unbroken profit

5 Panel of Household Insurers Current Household Panel Insurers Allianz Cornhill Equity Red Star Fortis

6 Transfer Process You the Broker chooses the policies to transfer We arrange collection of your files / data Customers are quoted approx 28 days before renewal We quote less than the current insurer for similar cover We immediately make telephone contact to introduce ourselves and explain the changes We aim to secure the highest possible conversion

7 The Benefits Broker benefits The scheme frees resources, enabling you to focus on more profitable classes of business We handle every aspect of the insurance simply leaving you to bank commission cheques Colchester contact centre operational 7 days a week Monthly statistical reports detailing the transfer, new business and renewals 24 hours a day / 365 days a year accident / assistance help lines New business encouraged on line and via 0800 free-phone numbers

8 Transfer Features Price Guarantee: - We guarantee to equal or better the current insurer s invited renewal premium Cover: - We seek to provide the client with similar cover including, for example, motor breakdown VIP Facility: - We fully recognise the importance of this business to brokers Single Policy Wording: - Crystal Mark for Plain English

9 Motor Insurance Special Features: New car replacement for vehicles in first year of registration where damage exceeds 50% of its original purchase price * No Claims Discount for Named Drivers (conditions apply) Optional Legal advice/assistance up to 50,000 (including personal injury) following accidents in the UK 24 hour Accident Helpline Courtesy cars are arranged free of charge wherever possible, when our approved repairers are used * The policy provides cover for the insured vehicle within the European Union and certain other countries for up to 60 days at any one time *Available with Comprehensive Cover only

10 Home Insurance Special Features: Contents and Buildings Insurance cover available. Loss/Theft of House Keys cover up to 500. Fridge and Freezer contents cover up to 500. Money and Credit card cover. 24 hour Claims Helpline service. Buildings Insurance is accepted by leading Building Societies and Financial Institutions. 24 hour Legal Advice/Home Emergency and Replacement Glass service. Contents Insurance includes replacement on 'New for Old' basis. Automatic extra cover is provided at Christmas and for family weddings. Family Legal Protection available - up to 25,000 of cover.

11 Your Equity Team Account Management: Steve Young Broker Development Manager Jill Ritchie Account Support Manager Based at Library House, New Road, Brentwood, Essex. CM14 4GD Operations Management: Michael Larkin Operations Manager Louise McEvoy Broker Transfers Team Manager Based at Equity House, Bergholt Road, Colchester, Essex. CO4 5EY

12 Your Transfer Team Throughout the transfer process, your dedicated team will: Manage your client s enquiries Develop new business opportunities Secure renewals Produce monthly MI Regularly review performance Deliver a high quality service The team will work closely with you to ensure the smooth running of all aspects of your transfer and act as the key contact point throughout the process and beyond

13 Contact Details Broker Development Manager: Steve Young Telephone Account Support Manager: Jill Ritchie Telephone Broker Transfers Team Manager: Louise McEvoy Telephone

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