Orange Romania. driving economic growth. Ziua Comunicatiilor, April 28 th, 2015

Transcription

1 Orange Romania driving economic growth Ziua Comunicatiilor, April 28 th, 2015

2 Orange Romania today among the leaders of the digital wave maintained #1 telecom provider in Romania for 11 consecutive years #1 mobile operator in Romania with 10.5 Mio customers in December 2014 #1 4G network widest coverage highest speed, up to 300 Mbps most innovative services for companies financial solidity with biggest revenue in industry EUR 909 million as of Dec 2014 over EUR 2 Bn CAPEX investment in networks and telecom solutions fully integrated fixed-mobile business solutions

3 Essentials 2020 our plan for a better future, in Romania and the world offering enriched diversifying by capitalizing on our assets an unmatched customer experience reinventing the customer relationship supporting the transformation of business customers Building a company model that is both digital and caring

4 Essentials 2020 our plan for a better future, in Romania and the world offering enriched by 2018, EUR 500 million to be invested in innovative and quality services and by 2018, 4G coverage for 92% of the total population fixed infrastructure and fully converged services for residential customers diversifying by capitalizing on our assets an unmatched customer experience reinventing the customer relationship supporting the transformation of business customers Building a company model that is both digital and caring

5 Essentials 2020 our plan for a better future, in Romania and the world offering enriched cross-channel, unitary customer experience tailored-made solutions to all customer segments #1 in customer experience diversifying by capitalizing on our assets an unmatched customer experience reinventing the customer relationship supporting the transformation of business customers building a company model that is both digital and caring

6 Essentials 2020 our plan for a better future, in Romania and the world offering enriched collaborative and trasversal working within the entire company simpler, transparent and clear processes a multinational with entrepreneurial spirit diversifying by capitalizing on our assets an unmatched customer experience reinventing the customer relationship supporting the transformation of business customers building a company model that is both digital and caring

7 Essentials 2020 our plan for a better future, in Romania and the world offering enriched smart, converged smart collaboration cyber-defence and smart security for networks, connections, devices, applications and information process automation through internet of things diversifying by capitalizing on our assets an unmatched customer experience reinventing the customer relationship supporting the transformation of business customers building a company model that is both digital and caring

8 Essentials 2020 our plan for a better future, in Romania and the world offering enriched extend Orange TV portfolio, beyond TV Go and TV Stick Orange Money IoT diversifying by capitalizing on our assets an unmatched customer experience reinventing the customer relationship supporting the transformation of business customers building a company model that is both digital and caring

9 we are committed to building economic growth 4 pillars we use to support social cohesion and economic performance, productivity and efficiency internet access everywhere, anytime, on any device, for everybody democratization of information, learning innovation, social and economic progress partnerships for technological advancement IT&C Clusters, Technical Universities, Innovation Labs business accelerators workspace of the future support companies to improve efficiencies, productivity and business models through workforce mobilization, office digitalization and process automation investment in networks and people, product diversification, new lines of business Orange Services, Orange Money

10 digital transformation of companies mobility, virtualization, automation, cost efficiency services management and control, user profiling and resource allocation through the Orange My Account for companies M2M portal, premium services and API integration through Orange M2M Control mobile device management, security profiling and distant application deployment through Orange MDM

11 digital transformation of companies mobility, virtualization, automation fixed and mobile voice convergence, as a virtual PBX, managed distantly through Business One Voice from premium Wi-Fi to business intelligence and big data through Retail Analytics and captive portal, with Business Wi-Fi IaaS configured and deployed online through Orange Flexible Computing

12 the future is already here taking Romanian innovation and creativity everywhere

13 customer experience economy business today changes with