Superior Medical Management, Inc.

Transcription

1 We have increased our revenue by MILLIONS of dollars because we started working with Superior Medical Management. I can t imagine another company doing a better job for us. ~ Darrell Hermann, MD Pediatric Surgeon Medical Billing Services Superior Medical Management has done an incredible job at increasing our practice revenue and collecting on insurance denials. At first I was reluctant to outsource billing and collections, however SMMI has made the transition smooth and profitable to our practice. I only wish I had found them earlier in my career. ~ Eric Jacoby, MD Ob/Gyn Superior Medical Management, Inc.

2 Superior Medical Management, Inc. Superior Medical Management takes care of business, so you can take care of your patients. allows your office staff to get back to patient care

3 What Superior Medical Management Will Do For You We will customize a process for you Each practice is different and has different goals. We will communicate coding and procedural suggestions as we find them, in an effort to fix any past problems as quickly as possible. We strongly suggest monthly meetings to help us understand exactly how your practice operates, to discuss any issues we may see, and to review your monthly reports. The reports we will provide you include data customized to meet your specific needs and are designed to make inefficiencies more clear. By working together, we WILL maximize your revenue. We will APPEAL relentlessly for you Our process is to appeal until a claim is paid correctly. You have probably been told that you can t bill certain codes because the insurance companies won t pay them. We have had TONS of success billing codes that our doctors have previously been told not to bill for. Our ability to get 125% of your negotiated rates by adding the 22 modifier, when applicable, can create a significant increase in revenue alone. If the insurance companies haven t paid you correctly after three appeals and multiple phone calls, we turn the claims over to the State Department of Insurance for assistance. This usually results in the claim being paid correctly and future claims being paid correctly on initial filing. Our appeals process is what separates us from everyone else. Superior Medical Management primarily provides billing services, but we will help you increase your revenue in every possible way.

4 We will file complaints against the insurance companies with the State Department of Insurance for you The insurance companies often play games. They will not pay you the negotiated rate, they bundle charges when the appropriate modifiers and documentation are present, they stall, and they deny claims without a clear reason. Since we file clean claims on the front end, follow appropriate coding guidelines, and follow the insurance companies appeals processes, we have legitimate grounds for filing complaints. We know and provide exactly what the Department of Insurance needs in order to confront each insurance company, getting you the additional money you deserve. Superior Medical Management appeals your claims relentlessly. We accomplish this through accurate CPT and ICD-9 coding initially. When all is done correctly from step one, the insurance companies We will help you with coding We process thousands of claims every day. We have developed a broad base of knowledge, expertise, and experience in getting your claims paid quickly and correctly. Communicating this wealth of information to you is another part of the service we provide that will most likely create a significant increase in revenue alone. We will take over your patient phone calls Our employees do not have voice mail. When your patients call, they will talk to someone every time. We have people who are kind hearted, informed, and experienced in taking care of your patient calls. This means your patients will be well respected and get the answers they need immediately. It also frees up your staff to help you take care of your patients. We will give you simple pricing There are NO hidden fees. You will know exactly what your bill is at the end of the month, based simply on a percentage of what we ve collected for you. We pay all related expenses including courier service, staffing, benefits, statements, postage, claims filing fees, etc. have fewer options to deny claims.

5 Common Questions Asked When Choosing a Billing Company Q. How Much Will Your Services Cost Me? A. Our services are going to increase your revenue. Period. Our fee is a percentage of NET COLLECTIONS. Therefore, we have every incentive to collect every dollar possible for you. If you re looking for the cheapest billing company, we are not it. However, as of today, our fee has worked out to be a smaller percentage than the increase in revenue EVERY TIME. We are the best billing company and as our insert should help to prove, it ALWAYS works out to the doctor s advantage to employ our services. We ve scoured the internet for companies that claim to do what we do and we haven t found one yet that provides actual statistics for more than a few handpicked doctors. If you know of one, please call us and let us know which company so that we will know who our competition is. We encourage you to call our clients and ask them if his or her increase in revenue was significant or negligible. Q. When We Employ Your Services, What Will I Do With My Employees? A. More often than not, our physicians look to expand their practices. With more money, you can purchase additional equipment or upgrade your current equipment to provide a higher level of service to your patients. Many doctors decide to purchase practices and expand. It is a virtuous upward spiral. So if they are good employees, keep them. Superior Medical Management's complimentary practice review gives you a healthy understanding of your current billing situation and shows you how we can help you turn problems into profits. Q. When Can You start? A. As we hope everything you have read has shown, there is a very high demand for our services. We sent out 1,000 brochures 14 months ago and the response was enough to keep us busy until now. We take on clients first come, first serve so it just depends on when you call us. However, we know that some practices are going to need help immediately, so we leave a little bit of room in our spacing of clients. So if you really need help, we will try everything we can to figure out a way to help you without negatively affecting the level of service that we are currently providing our other clients.

6 Q. My Old A/R Is Pretty Big, Can You Help With That? A. Yes. In the vast majority of cases we will have your entire A/R in our system and being worked within the first 30 days. In every case so far, we have uncovered charges that were incorrectly paid and/or written off. Entering you re old A/R allows us to see exactly what kind of practice you have and learn what changes we need to make as quickly as possible. Q. Can You Perform My Billing Anywhere in the USA? A. Yes. Our services can be performed for anyone in the USA. We have offices in both Colorado and Texas, differing more by specialty than geographic proximity. Improving patient relationships and reducing office stresses are just a few of the benefits you will experience while working with Superior Medical Management. Q. How Long Have You Been In Business? A. We have been in business since We, the owners, are daughters/sisters of practicing physicians. We worked for a national medical management company and saw all of the flaws in their processes and knew we could do better. We saw that almost all billing companies only try to collect the easy money. We knew if we went after every dollar, we would create a demand for our services. We have been in business ever since. We believe in transparency. We have provided our client list because we are not afraid of another company doing a better job. At no cost to you, we will even provide access to our system for you to follow our process. We WANT you to see that we are doing what we said we would do for you. It is the only way to EARN your trust. Give us a call, you can ONLY benefit. Superior Medical Management, Inc N. Central Expressway, Suite 550 Dallas, Texas toll free fax 601 E. 18th Ave., Suite 100 Denver, Colorado 80203

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8 Superior Medical Management, Inc N. Central Expressway, Suite 550 Dallas, Texas toll free fax 601 E. 18th Ave., Suite 100 Denver, Colorado 80203