Compliance Roundtable 2015

Save this PDF as:
 WORD  PNG  TXT  JPG

Size: px
Start display at page:

Download "Compliance Roundtable 2015"

Transcription

1 Learning and sharing successful compliance strategies DISCOVER OUR PROGRAM Feedback from participants to the 2014 season Definitely a fruitful experience, even for companies not coming from the banking sector. Topics are practical and focused, documentation is useful. The Compliance Roundtable creates learning and sharing opportunities for compliance managers and legal counsel in charge of compliance. We focus on how to organize and manage the compliance function, and how to design and implement successful compliance programs. All our workshops are accredited by the Belgian FSMA. An initiative by

2 2015 Workshops Overview HOW TO DESIGN YOUR POLICY ON POLICIES? Many companies are facing policy chaos : too many policies, no coherent structure, lack of consistency, etc. Can a policy on policies solve the problem? Bastion Tower, Brussels - Friday 23 Jan h30-17h HOW TO ENGAGE MANAGERS AND EMPLOYEES IN COMPLIANCE PROGRAMS? Ideas, methods and tools to motivate senior management, managers and employees to take compliance seriously and act accordingly. Bastion Tower, Brussels - Friday 6 Feb h30-17h HOW TO DESIGN AND LEAD A SUCCESSFUL COMPLIANCE TRAINING? If you have to design and lead compliance training or awareness sessions, this workshop is for you. Dolce, La Hulpe - Friday 6 March h -17h HOW TO BETTER COMMUNICATE POLICIES? Many compliance initiatives crash because policies are not properly communicated. What are the drivers of effective policy communication, and how to apply it in practice? Dolce, La Hulpe - Friday 24 April h-17h HOW TO WRITE A CODE OF CONDUCT THAT MAKES SENSE? Do s and don ts to produce meaningful, relevant, impactful and well-written codes of conduct. Bastion Tower, Brussels - Friday 19 June h30-17h HOW TO APPLY RISK MANAGEMENT TO LEGAL AND REGULATORY COMPLIANCE? What is compliance risk management? How can it help you do your work better? How to integrate compliance into your organization s global risk management? Dolce, La Hulpe - Friday 18 Sept h30-17h HOW TO CONDUCT A COMPLIANCE AUDIT? HOW TO CRAFT A STRATEGIC PLAN FOR THE COMPLIANCE FUNCTION? HOW TO DEFINE KPIS FOR THE COMPLIANCE FUNCTION? Launching a compliance program without a solid assessment of the situation is foolish. Learn how to conduct an effective compliance audit. Get your compliance plans ready for 2016! Share key lessons from 2015, refresh your inspiration, and get tools and tips to draw a great business plan for the next year. Everyone has KPIs. Do you have yours? What to measure, and how? Bastion Tower, Brussels - Friday 16 Oct h30-17h Bastion Tower, Brussels - Friday 20 Nov h30-17h Bastion Tower, Brussels - Friday 11 Dec h30-17h

3 Antoine Henry de Frahan Founder and leader of the Compliance Roundtable You can reach Antoine by mail at and by phone at Antoine is a very inspiring speaker who makes each session very interactive. Antoine is a strategy advisor. He is the co-founder of the management consulting firm FrahanBlondé. He works with clients on a broad range of strategic and organizational issues. In the area of compliance, Antoine has helped large and international companies, as well as domestic companies improve their compliance organization and strategies. He has led assignments across Europe, in China and Russia. His recent assignments in relation to compliance include: Advising a company with worldwide operations on designing from scratch a new framework for the compliance function; Advising a major company, the market leader in a regulated sector, to design a new compliance strategy and organization; Advising a leading, industrial group on developing a methodology for compliance risk management in the EMEA region; Advising several companies on designing their code of conduct and policies, and on creating a framework for effective policy management (policy on policies); Designing and leading awareness workshops on the code of conduct for a leading international technology company across Europe; Conducting interviews and surveys for compliance risk assessments; Advising several companies on communication in relation to compliance programs.

4 HOW TO DESIGN YOUR POLICY ON POLICIES? Bastion Tower, Brussels - Friday 23 January h30-17h Many companies are facing policy chaos : too many policies, no coherent structure, lack of consistency, etc. A meta-policy is necessary to define how the company will manage policies and ensure that policies compose together a coherent, consistent system. That is what the policy on policies is meant to be. In this workshop, we will explore the following questions: Will your policy on policies be a solution or aggravate the problem created by policies? Can a policy cure policy-related diseases? What issues should be covered in your policy on policies? For each issue, what are the possible solutions? How to choose the solution that fits your organization? Drawing lessons from practical examples Based on practical examples, do s and don ts for the drafting of your policy on policies. HOW TO ENGAGE MANAGERS AND EMPLOYEES IN COMPLIANCE PROGRAMS? Bastion Tower, Brussels - Friday 6 February h30-17h You may have a code of conduct and a set of policies, but is that enough to motivate managers and employees to actually comply? Often, they are indifferent or even hostile to policies and compliance programs. How to change that perception? What can you do to win the hearts and minds and to motivate your colleagues to take compliance and policies seriously? We will explore: The Motivation Formula, and how it applies to compliance. Practical consequences. How to know, understand and assess better your target audience? The four compliance management styles: when should you apply which style? A new grid to assess your corporate culture. How does compliance fit in the picture? Tone at the top : why leadership matters, and what you can do about it. A three-step approach to get people on board. Top down vs. bottom up approaches to designing compliance policies. Aren t you too ambitious? How to set realistic compliance goals? How to protect yourself when nobody seems to care about compliance? How to shift from a push to a pull compliance strategy, and when should you do it? Practical examples and case studies.

5 HOW TO DESIGN AND LEAD A SUCCESSFUL COMPLIANCE TRAINING? Dolce, La Hulpe - Friday 6 March h-17h HOW TO BETTER COMMUNICATE POLICIES? Dolce, La Hulpe - Friday 24 April h-17h Compliance professionals have increasingly to create and deliver themselves compliance training and awareness sessions. In this workshop, you will receive and practice a wealth of practical ideas to make your compliance training engaging, effective and successful. (The workshop is about classroom compliance training, not e-learning.) What makes compliance training so challenging? What makes the difference between mediocre, acceptable and great training? How to announce the training and sell it to the participants? How to optimize the structure of your session? What information should you focus on, and how to communicate it? How to involve participants and keep them active and engaged? How to establish and nurture a positive, energizing atmosphere? How to create and use powerful visual aids? Alternatives to a long series of PowerPoint slides (posters, interactive walls, etc.) How to react to incidents during the session such as negative comments or disengagement? How to use the outcome of the training to push your compliance agenda forward. Many compliance initiatives crash because policies are not properly communicated. In this workshop, we will explore the drivers of effective policy communication, and how to apply them to make your policy communication efforts more efficient: Why do most policy communication efforts end up in failure? How to design an effective communication strategic plan for your policy? How to create a smart, engaging environment around your policies? How to write policies that people want to read? Examples and exercises. How to make policies visually powerful? Examples and exercises. How to make the right policy accessible to the right people at the right time? How to combine pull and push strategies to reach your target audience? How to give authority and gravitas to your policies? What is the job description of the policy owner?

6 HOW TO WRITE A CODE OF CONDUCT THAT MAKES SENSE? Bastion Tower, Brussels - Friday 19 June h30-17h If you are involved in the drafting or in the re-drafting of the code of conduct of your company, then this workshop is for you. Even more so if you want to do better than myriads of codes of conduct that look like a collection of uninspiring clichés and that nobody reads anyway. You will get insights on how to write a Code of conduct that is meaningful, relevant and impactful. What s wrong with most codes of conduct? What distinguishes an effective code of conduct from the rest? A short introduction to a systemic approach of codes of conduct Seven questions to think strategically about codes of conduct How to structure and lead or participate in a code of conduct drafting project? As a compliance officer / legal counsel, what should be your role? Tips and tricks for effective structure, design, and writing Good and not-so-good examples of codes of conduct How to make the most of the code of conduct once it has been written? HOW TO APPLY RISK MANAGEMENT TO LEGAL AND REGULATORY COMPLIANCE? Dolce, La Hulpe - Friday 18 September h30-17h Enterprise Risk Management is becoming an important corporate function and is imposing its own tools and terminology (risk analysis, risk matrix, risk appetite, etc.) throughout organizations. Applied to legal issues, it becomes legal risk management. How to get the most of it? How to apply risk management to legal and regulatory compliance? What is risk management? Overview of history, models, strategies, and methodology. Applying risk management to legal and regulatory issues: What is new and innovative? What is your definition of legal risk, and why does it matter more than you think? Sense and non-sense of the risk matrix for legal and regulatory compliance. How to manage legal and regulatory compliance with a risk management mindset? How to become fluent in risk management mumbo jumbo? How to integrate legal and regulatory compliance into enterprise risk management?

7 HOW TO CONDUCT A COMPLIANCE AUDIT? Bastion Tower, Brussels - Friday 16 October h30-17h Nobody likes an audit, but launching compliance programs without a clear view of the situation and where the real issues are (or not) is the best way to waste your time and your credibility. Whether you want to call it audit or assessment, you have to figure out what the issues are before anything else. This workshop will give you plenty of ideas to do it in a effective way. The risks of doing compliance work without an assessment How a compliance audit will save you money, time and credibility Essential project management models and tools for your compliance audit The steps of a compliance audit, and do s and don ts for each step Walking through the minefield. How to react when you discover serious issues? From tick-the-box to confidential interviews: When to use which method? How to report the outcomes of your compliance assessment? HOW TO CRAFT A STRATEGIC PLAN FOR THE COMPLIANCE FUNCTION? Bastion Tower, Brussels - Friday 20 November h30-17h Get your compliance plans ready for 2016! How to draw a realistic yet ambitious compliance calendar? What should you start doing, stop doing, or keep on doing? How can you reenergize your plans? Looking back at 2015: achievements, golden ideas, and lessons to be learned. Models and tools for assessing the compliance function. What are the trends for compliance in 2015? Are you keeping up? What will your compliance priorities be for the next year? How to energize your compliance programs in 2015? How to design your compliance business plan? Models, examples and tools. Are you ready to take the compliance function to the next level? How to report to top management about compliance? Do s and don ts. How to present your plans for the coming year to top management? Do s and don ts.

8 HOW TO DEFINE KEY PERFORMANCE INDICATORS (KPIS) FOR THE COMPLIANCE FUNCTION? Bastion Tower, Brussels - Friday 11 December h30-17h Many organizations expect all their units to have KPIs. The compliance department is no exception. Sometimes, without any organizational pressure, compliance officers want to develop KPIs as a way to communicate proactively to senior management what they do and how they perform. But what should be measured, and how? The critical triangle: you, your organization, and KPIs. What s the dynamic? KPIs: Are you in the proactive vs. reactive mode? Sense and nonsense of KPI culture What do we mean by performance of the compliance function? Internal measures vs. external benchmarks A list of key performances for the compliance function, and how to measure them Communicating KPIs: How? To whom? When? What makes sense in your situation and for your organization?

9 WHAT YOU WILL GET Before the workshop CUSTOMIZATION. We will give you a chance, ahead of each workshop, to influence its content and focus to meet your expectations and address the issues you are facing. For example, you may be invited to share before the training a policy, a code of conduct, training material, etc., and we will discuss them at the workshop so that you can get specific feedback. We are not working on generic, theoretical case studies; we are working on the real stuff: your stuff. Each workshop on a same topic is always different, because we adapt it to the participants situation. At the workshop The price covers the usual: documentation, lunch, refreshments and beverages, and also breakfast for the day-long sessions. In addition, you can expect from the workshop: To-the-point, hands-on, relevant and practical contents Open and dynamic discussions The possibility to expose your own compliance-related challenges, and to receive feedback Effective networking with your peers in other organizations Useful documentation with ready-for-use checklists, forms and templates. Language flexibility: the program is in English, but participants preferring to use French or Dutch are welcome to do so. After the workshop COACHING. The price includes a 2-hour follow up individual session with Antoine Henry de Frahan. It can be planned anytime after the workshop within 12 months. You can discuss and get advice from Antoine on any specific issue or question in relation to the workshop. The 2-hour period can be split into smaller units, at your best convenience. The session is normally done by phone or Skype (or equivalent). A meeting can be arranged if mutually convenient. CONTINUOUS SUPPORT. In addition, as a Compliance Roundtable participant, you are at all times entitled to seek Antoine s advice and counsel on any issue related to the sessions you have followed at any time. As long as your question can be answered by or by a short telephone conversation, it is completely free. PRIORITY INVITATIONS. From time to time, we organize open compliancerelated events with external speakers (e.g. working breakfast). They are free or there may be a limited price. In any event, as a member of the Compliance Roundtable, you will have the priority to register to such events. COMMUNITY. As a member of the Compliance Roundtable, you will become part of a permanent, supportive, and dynamic community. You will have access to the Compliance Roundtable Linkedin group, get networking opportunities, be encouraged to connect and share with the other members, receive newsletters, etc.

10 PRICE GENERAL CONDITIONS The price per session per participant is: for a full-day session for a lunch + afternoon session. VAT must be added Discounted prices are available in case of registration to several sessions and registration of several delegates from the same organization. Please contact us for details.. Attending the Compliance Roundtable was a very nice experience. Contact For information and to register, please send an to or contact us at Payment To register, please fill in the registration form and send it to us as indicated. You will then receive an invoice with the corresponding amount, and your registration will be final upon receipt of your payment. Payment is due within 30 days as from the date of the invoice. Cancellations You may cancel your participation up to 31 days before the date of the workshop. In such a case, you may either send another delegate from your organization at no additional cost, or obtain a reimbursement of 80% of the price you have paid, or attend freely a catch-up session if we decide to set up one, or attend freely another session with the same topic to be scheduled in the following season. In the case of reimbursement, we will retain an amount corresponding to the discount that you had received upon registration, if as a result of the cancellation, the conditions for the discount are no longer met. If you cancel your participation 31 or less than 31 days before the date of the workshop, you may not obtain any reimbursement, but you may benefit from all the other options described above (sending a colleague, attending a catch-up session if any, attendind the same session the following year). FrahanBlondé may cancel any workshop for lack of participants or force majeure, in which case you will be entitled to a 100% refund for that workshop. FrahanBlondé may also propose another date, but if that date is not convenient to you, you may still get the refund. Change of location Depending on the number of participants, FrahanBlondé may decide to change the location of the workshops. However, the location will be either in Brussels or in the immediate surroundings (La Hulpe). A change of location is not a motive for cancellation and refund.

11 REGISTRATION FORM BILLING DETAILS First Name Name Job Title Workshops How to Design Your Policy on Policies? How to Engage Managers and Employees in Compliance Programs? How to Design and Lead a Successful Compliance Training? How to Better Communicate Policies? How to Write a Code of Conduct that Makes Sense? How to Apply Risk Management to Legal and Regulatory Compliance? How to Conduct a Compliance Audit? How to Craft a Strategic Plan for the Compliance Function? How to Define KPIs for the Compliance Function? You do not have to fill this section if your company has already received an invoice from FrahanBlondé and if your billing details have not changed. Company Address 1 Address 2 City code City VAT The invoice may be send by to The participant Another person Name I have read and agree with the general conditions. To register, please fill in this registration form, save it and send it to Or send it by fax to

18 Fresh Ideas for Lawyers. frahanblonde`

18 Fresh Ideas for Lawyers. frahanblonde` 18 Fresh Ideas for Lawyers frahanblonde` 18 Fresh Ideas for Lawyers Training Ideas for Law Firms, Legal Departments and Law Professionals Overview At FrahanBlondé, we help our clients in the legal sector

More information

EXECUTIVE EDUCATION. Contact us to find the program that s right for you: PHONE: 780-492-5832 // executiveeducation@ualberta.ca

EXECUTIVE EDUCATION. Contact us to find the program that s right for you: PHONE: 780-492-5832 // executiveeducation@ualberta.ca September 2015- August 2016 EXECUTIVE EDUCATION PROGRAM CALENDAR START HERE Executive Education Program Calendar Executive Education s 2015-2016 professional development programs are listed within this

More information

Contact us to find the program that s right for you: Phone: 780-492-5832 // executiveeducation@ualberta.ca

Contact us to find the program that s right for you: Phone: 780-492-5832 // executiveeducation@ualberta.ca September 2014- August EXECUTIVE EDUCATION PROGRAM CALENDAR START HERE Executive Education Program Calendar Executive Education s 2014- professional development programs are listed within this guide. Select

More information

GIO Workers Compensation Training Calendar. Tasmania July 2010 to June 2011

GIO Workers Compensation Training Calendar. Tasmania July 2010 to June 2011 GIO Workers Compensation Training Calendar Tasmania July 2010 to June 2011 Tasmania Training Calendar July 2010 June 2011 Course Time July Aug Sept Oct Nov Dec Feb Mar Apr May Jun Hobart (GIO Offices Level

More information

Sponsorship Opportunities 5-2016. Thomas Odams. Events Manager, EMEA, RANT Events t: 0203 119 3387 m: 07827 870 359 todams@rantevents.

Sponsorship Opportunities 5-2016. Thomas Odams. Events Manager, EMEA, RANT Events t: 0203 119 3387 m: 07827 870 359 todams@rantevents. Sponsorship Opportunities 5-2016 Thomas Odams Events Manager, EMEA, RANT Events t: 0203 119 3387 m: 07827 870 359 todams@rantevents.com About The RANT Forum (Risk and Network Threat Forum) The RANT Forum

More information

Growing Your Business Through Email Marketing

Growing Your Business Through Email Marketing Growing Your Business Through Email Marketing Email marketing can be a cost-effective way to acquire new customers, and to enhance relationships with your current customers. Done correctly, email marketing

More information

www.pharmaphorum.com

www.pharmaphorum.com Social media training workshop Driving growth through effective social media use Thistle Marble Arch Hotel, London 12th July 2012 www.pharmaphorum.com A one-day workshop to cover the essentials of effective

More information

Business development for accountants and solicitors: how to make winning new business a part of your dayto-day

Business development for accountants and solicitors: how to make winning new business a part of your dayto-day Business development for accountants and solicitors: how to make winning new business a part of your dayto-day activities The ability to generate business is not so much an afterthought for professional

More information

A leader s guide for getting started JMP. Users Groups. A leader s guide for getting started

A leader s guide for getting started JMP. Users Groups. A leader s guide for getting started A leader s guide for getting started JMP Users Groups A leader s guide for getting started 1 JMP Users Groups Table of Contents I. Organizational Purpose & Goals... 1 II. Registering a Users Group... 2

More information

Elearning: Building an Effective and Engaging Solution Online

Elearning: Building an Effective and Engaging Solution Online PERSPECTIVES Elearning: Building an Effective and Engaging Solution Online There s a lot of buzz about elearning, and with good reason. When done effectively, organizations find it can reduce time away

More information

Michel Theriault Driving the Shift in Facilities Management FM Practitioner, Author, Speaker & Consultant to FM

Michel Theriault Driving the Shift in Facilities Management FM Practitioner, Author, Speaker & Consultant to FM Michel Theriault Driving the Shift in Facilities Management FM Practitioner, Author, Speaker & Consultant to FM with a passion for the profession and a track record successfully managing Facility and Property

More information

The Advanced Program in

The Advanced Program in The Advanced Program in Project Leaders from Alberta for the World The Advanced Program in Project provides a comprehensive learning opportunity for those who are seeking to take their project management

More information

Making business simple...

Making business simple... Making business simple... Introduction 2 Contents Every business needs a Marketing Plan. This guide has been created to assist you in putting your Marketing Plan together. This guide will help you to indicate

More information

Insiders Guide to EU Affairs

Insiders Guide to EU Affairs in partnership with Insiders Guide to EU Affairs 4 th - 7 th November 2014 Programme Level: Beginner For consultants, diplomats or advisors dealing with European affairs, public or government affairs or

More information

EXECUTIVE ASSISTANT TRAINING SEPTEMBER 2015

EXECUTIVE ASSISTANT TRAINING SEPTEMBER 2015 EXECUTIVE ASSISTANT TRAINING SEPTEMBER 2015 11 BOOK 2 $200 + GST EVERYBODY LEADS EMOTIONAL INTELLIGENCE (EI) HILTON BRISBANE 14 SEPTEMBER 2015 HILTON BRISBANE 16 SEPTEMBER 2015 BOOK 3 $390 + GST THE EA

More information

Sponsorship Opportunities

Sponsorship Opportunities Sponsorship Opportunities Thomas Odams Events Manager EMEA, RANT Events t: 0207 510 9039 m: 07827 870 359 todams@rantevents.com Sponsorship Opportunities About The Risk and Network Threat Forum (RANT)

More information

Attention B2B Marketing Professionals: Why you could be losing up to 80% of your sales (and what you can do to keep them.)

Attention B2B Marketing Professionals: Why you could be losing up to 80% of your sales (and what you can do to keep them.) Special Bonus: Lead Nurturing Workbook to help you optimize your content and stop losing leads. Attention B2B Marketing Professionals: Why you could be losing up to 80% of your sales (and what you can

More information

October November December

October November December October November December 2015 Individual Courses & Programs In Partnership with Learning Resources Network (LERN) Powerful Presentations & Effective Speaking Techniques Individual Courses Neuro-Linguistic

More information

The Process Below are the steps for creating and presenting digital short courses:

The Process Below are the steps for creating and presenting digital short courses: Guidance on Proposing, Organizing, and Presenting a SETAC Digital Short Course: Best Practices and Things to Consider Version 1: March 2015 Updated: July 2015 SETAC is planning to launch digitally recorded

More information

Leadership Development Catalogue

Leadership Development Catalogue The TrainingFolks Approach The importance of superior management, leadership and interpersonal skills are critical to both individual and organizational success. It is also critical to apply these skills

More information

Free: John Tschohl Customer Service Strategic E- mail Newsletter at www.customer- service.com

Free: John Tschohl Customer Service Strategic E- mail Newsletter at www.customer- service.com MMXII by 9201 East Bloomington Freeway Minneapolis, MN 55420 USA (952) 884-3311 (800) 548-0538 (952) 884-8901 Fax quality@servicequality.com www.customer- service.com www.johntschohl.com Free: John Tschohl

More information

55 Success Strategies to Help You Improve Your Profits and Enjoy Your Business

55 Success Strategies to Help You Improve Your Profits and Enjoy Your Business 55 Success Strategies to Help You Improve Your Profits and Enjoy Your Business These strategies are a recipe for success. They have been compiled from workshops with thousands of franchisees. We simply

More information

Thank You! Contents. Promoting SmartDollar... 3. Implementing SmartDollar... 4. SmartDollar Resource Center... 6. Internal Communications...

Thank You! Contents. Promoting SmartDollar... 3. Implementing SmartDollar... 4. SmartDollar Resource Center... 6. Internal Communications... Promotion Guide Thank You! Thank you for adding SmartDollar to your benefits program. You are changing lives by helping your employees take control of their money and get on track for retirement! SmartDollar

More information

Multi-channel marketing s positive impact on your ROI.

Multi-channel marketing s positive impact on your ROI. The new normal of multi-channel marketing Using advertising, direct mail, phone and e-mail may once have been considered a sufficient approach to multi-channel marketing. With the advent of social media,

More information

Non Profits, Charities and Volunteer Organizations

Non Profits, Charities and Volunteer Organizations 1 The Do-Good Strategic Plan Template for: Non Profits, Charities and Volunteer Developed by: Website: http://www.rebeccamacfarlane.com Phone: 615-389- 0207 2 [Your Organization s Name Here] Strategic

More information

National Quality & Customer Experience Awards

National Quality & Customer Experience Awards force Management Benchmark Survey 2002 National Quality & Customer Experience Awards Information Pack 2016 These prestigious awards showcase excellence in quality; recognising individuals and teams. The

More information

THE PEOPLE FACTOR IN MANUFACTURING COMPANIES

THE PEOPLE FACTOR IN MANUFACTURING COMPANIES THE PEOPLE FACTOR IN MANUFACTURING COMPANIES The people factor in manufacturing companies has a great impact on the bottom line. The choice is not whether or not management should pay attention to this,

More information

Certified VETtrak User (Finance Features) Course Outline

Certified VETtrak User (Finance Features) Course Outline Certified VETtrak User (Finance Features) Course Outline Contents Certified VETtrak User (Finance Features)... 1 Course Outline... 1 Workshop overview... 3 Target audience... 3 Course Prerequisites...

More information

Cost Management. How Much Will This Project Cost?

Cost Management. How Much Will This Project Cost? Cost Management How Much Will This Project Cost? Moderator Janelle Abaoag Project Insight Marketing, Public Relations Janelle.Abaoag@projectinsight.com www.projectinsight.net All participants will be on

More information

Italian Language Courses

Italian Language Courses Italian Language Courses italian language services at the italian cultural institute s e p t e m b e r 2015 - july 2016 courses@icilondon.uk telephone: 02078231887 The place to learn Italian The place

More information

The Advanced Program in. Workshop. and. Leaders from Alberta for the World

The Advanced Program in. Workshop. and. Leaders from Alberta for the World The Advanced Program in Project Management and PMP Exam Preparation Workshop Leaders from Alberta for the World The Alberta School of Business is one of the world s leading institutions of business education

More information

HAWAII SCHOOLS CATCHAFIRE PROJECT GUIDE 1 PROJECT MENU GUIDE

HAWAII SCHOOLS CATCHAFIRE PROJECT GUIDE 1 PROJECT MENU GUIDE HAWAII SCHOOLS CATCHAFIRE PROJECT GUIDE 1 PROJECT MENU GUIDE MARKETING & Brand Messaging Communication Materials Audit Communications Strategy Storytelling Copywriting Print Materials Design E-Newsletter

More information

Training for Patent Professionals IP MANAGEMENT 1-DAY ADVANCED LICENSING COURSE

Training for Patent Professionals IP MANAGEMENT 1-DAY ADVANCED LICENSING COURSE Training for Patent Professionals IP MANAGEMENT 1-DAY ADVANCED LICENSING COURSE www.deltapatents.com 02 DELTAPATENTS WELCOMES YOU Why DeltaPatents? DeltaPatents is a patent attorney firm based in the Netherlands

More information

ations to Novem get your next will: get more referrals, What makes this advance in team

ations to Novem get your next will: get more referrals, What makes this advance in team Mastering the Art of Client Acquisition & Business Development: The 7 Critical Conversa ations to Building & Maintaining a 7 Figure Financial Advice Business. Detailed Agenda Novem ber 13-15, 2015 Powerful

More information

EXECUTIVE ASSISTANTS AND PERSONAL ASSISTANTS

EXECUTIVE ASSISTANTS AND PERSONAL ASSISTANTS 10 th Annual National Congress 2 Separately Bookable Days 18 th & 19 th September 2012, Cliftons Centre, Melbourne NATIONAL CAREER PROGRESSION CONGRESS FOR EXECUTIVE ASSISTANTS AND PERSONAL ASSISTANTS

More information

Emerging Executive Program Leading Change: Inspiring Action and Getting Results

Emerging Executive Program Leading Change: Inspiring Action and Getting Results Emerging Executive Program Leading Change: Inspiring Action and Getting Results Overview: Redefine what is possible for you and your organization. This intensive six month program is designed for Emerging

More information

Online: http://www.tesoltrainers.com

Online: http://www.tesoltrainers.com INFORMATION PACKET 2012-2013 Contents SIT TESOL Certificate Information Sheet Frequently Asked Questions Fall Schedule Spring Schedule Summer Schedule Course Payment Information Contact List of Course

More information

DiSC CERTIFICATION PROGRAM 5 BCT QUALIFICATION. Consultant certification Trainer certification. Five Behaviors of a Cohesive Team Qualification

DiSC CERTIFICATION PROGRAM 5 BCT QUALIFICATION. Consultant certification Trainer certification. Five Behaviors of a Cohesive Team Qualification DiSC CERTIFICATION PROGRAM Consultant certification Trainer certification 5 BCT QUALIFICATION Five Behaviors of a Cohesive Team Qualification DiSC CERTIFICATION PROGRAM Human insight is often cited as

More information

Certified KPI Professional

Certified KPI Professional In Parnership with: CERTIFIED KEY PERFORMANCE INDICATORS Key Performance Indicators Framework v 2.0 2015 PROFESSIONAL Certified KPI Professional 20-22 May Lagos, Nigeria Getting Key Performance Indicators

More information

R ESOURCES FOR. chapter eleven E VENT P LANNING. contents

R ESOURCES FOR. chapter eleven E VENT P LANNING. contents R ESOURCES FOR chapter eleven E VENT P LANNING contents Sample learning day format...1 Sample community meetings format...5 Event planning workshop...9 Sample event timeline... 13 S AMPLE L EARNING D

More information

Planning and Conducting an Effective Meeting

Planning and Conducting an Effective Meeting Planning and Conducting an Effective Meeting The Top Ten Reminders for Running an Effective Meeting 1. First decide if you need to have a meeting. Often times there are more efficient ways to meet objectives

More information

Recruiting for Diversity

Recruiting for Diversity GUIDE Creating and sustaining patient and family advisory councils Recruiting for Diversity Let s make our health system healthier WHO IS HEALTH QUALITY ONTARIO Health Quality Ontario is the provincial

More information

Regional Conference on Factoring in Asia

Regional Conference on Factoring in Asia IFG REGIONAL CONFERENCE: Regional Conference on Factoring in Asia International Conference On Factoring And Other Receivables Finance Products Singapore / Tuesday, 28 October 2014 Factoring continues to

More information

CSCMP Roundtable Marketing Guidebook

CSCMP Roundtable Marketing Guidebook CSCMP Roundtable Marketing Guidebook 2 Table of Contents Section 1 Introduction 4 CSCMP Mission CSCMP Vision CSCMP Goals Section 2 Roundtable Marketing Objectives 4 Support the CSCMP Mission, Vision and

More information

Learning and Development Hiring Manager Guide For Onboarding A New Manager

Learning and Development Hiring Manager Guide For Onboarding A New Manager Learning and Development Hiring Manager Guide For Onboarding A New Manager www.yorku.ca/hr/hrlearn.html Table of Contents Introduction...1 What is Onboarding?...1 What is the Difference Between Orientation

More information

Business Growth Workshops

Business Growth Workshops Business Growth Workshops Professional Business Coaching for Business Owners & Executives and Sales Professionals Clark County Economic Development Corp and Tourism Bureau Sheila Nyberg or Nancy Gaddis

More information

DUKE UNIVERSITY Nonprofit Management Intensive Track Program, ID: 0194-021 May 5-8 & May 19-22, 2014 Charlotte NC / Gardner-Webb University

DUKE UNIVERSITY Nonprofit Management Intensive Track Program, ID: 0194-021 May 5-8 & May 19-22, 2014 Charlotte NC / Gardner-Webb University DUKE UNIVERSITY Nonprofit Management Intensive Track Program, ID: 0194-021 May 5-8 & May 19-22, 2014 Charlotte NC / Gardner-Webb University Participants from across the world enroll in the Nonprofit Management

More information

DYNAMIC HEDGING ESSENTIALS, MASTER CLASS AND WORKSHOP

DYNAMIC HEDGING ESSENTIALS, MASTER CLASS AND WORKSHOP DYNAMIC HEDGING ESSENTIALS, MASTER CLASS AND WORKSHOP Chicago, Illinois August 8 9, 2013 About the course Tremendous advances have been made in the last few years in the area of dynamic hedging of variable

More information

Steps to Becoming an Inclusive Learning-Friendly Environment

Steps to Becoming an Inclusive Learning-Friendly Environment Steps to Becoming an Inclusive Learning-Friendly Environment Description of tool: This tool suggests steps that school staff (or a dedicated team) might take to create a more inclusive, learning-friendly

More information

Best Practices for Webinar Planning and Execution

Best Practices for Webinar Planning and Execution American Marketing Association and ReadyTalk Present: Best Practices for Webinar Planning and Execution Audio & Web Conferencing A successful web event can help strengthen a company s brand awareness,

More information

SEBP2015. S i n o - E u r o B i o P a r t n e r i n g 中 欧 生 物 医 药 项 目 合 作. Industry Insight Innovation Fostering Bio-Investment Roadshow & Partnering

SEBP2015. S i n o - E u r o B i o P a r t n e r i n g 中 欧 生 物 医 药 项 目 合 作. Industry Insight Innovation Fostering Bio-Investment Roadshow & Partnering Thursday May 14 th, 2015 Shanghai, China a S i n o - E u r o B i o P a r t n e r i n g 中 欧 生 物 医 药 项 目 合 作 Industry Insight Innovation Fostering Bio-Investment Roadshow & Partnering INTRODUCTION A partnering

More information

GREYSTONE COLLEGE ONE PAGERS WWW.GREYSTONECOLLEGE.COM GSC.15.150413

GREYSTONE COLLEGE ONE PAGERS WWW.GREYSTONECOLLEGE.COM GSC.15.150413 GREYSTONE COLLEGE ONE PAGERS 2015 WWW.GREYSTONECOLLEGE.COM GSC.15.150413 CO-OPERATIVE EDUCATION (WORK & STUDY) PROGRAMS Focused career skill development to help you succeed in the workplace Learn important

More information

CAREERS & ENTREPRENEURSHIP

CAREERS & ENTREPRENEURSHIP CAREERS & ENTREPRENEURSHIP SPECIAL EVENT: $TART $MART: SALARY NEGOTIATION TRAINING CO-SPONSORED WITH AAUW & WAGE PROJECT Wednesday, November 18 from 3:00 6:00 PM $tart $mart is an interactive workshop

More information

Campaigns That Compel Action: Newsletters & Announcements Learn How to Drive More Business with The Power of Email Marketing.

Campaigns That Compel Action: Newsletters & Announcements Learn How to Drive More Business with The Power of Email Marketing. Campaigns That Compel Action: Newsletters & Announcements Learn How to Drive More Business with The Power of Email Marketing. 2014 Javed S. Khan Accredited Authorized Local Expert, Constant Contact javed@empression.ca

More information

www.negotiations.com

www.negotiations.com 3 Day Buyers Purchasing Course Overview Buyers can improve their negotiation performance by becoming aware of how to negotiate optimally with experienced supplier sales resources. What strategies and actions

More information

Advanced Sales & Sales Management Training for the Experienced Professional. Questions? You may contact Jim at: 800-526-0074 jim@pancero.

Advanced Sales & Sales Management Training for the Experienced Professional. Questions? You may contact Jim at: 800-526-0074 jim@pancero. Advanced Sales & Sales Management Training for the Experienced Professional Present Leading (and Tracking) Your Sales Team to Increased Sales Questions? You may contact Jim at: 800-526-0074 jim@pancero.com

More information

THE COMMUNITY MANAGER PROGRAMME BROCHURE

THE COMMUNITY MANAGER PROGRAMME BROCHURE digital mums THE COMMUNITY MANAGER PROGRAMME BROCHURE About Digital Mums Digital Mums are a new kind of social media solution. We take the natural talents and skills of mothers, add some innovative social

More information

Business Process Improvement

Business Process Improvement Business Process Improvement Introduction A four-day workshop covering the methods, diagnostics and tools for optimizing and modeling production and service processes. Course Objectives This practical

More information

QMS. Rev. 8.1. COMPANY PROPRIETARY INFORMATION Prior to use, ensure this document is the most recent revision by checking the Master Document List.

QMS. Rev. 8.1. COMPANY PROPRIETARY INFORMATION Prior to use, ensure this document is the most recent revision by checking the Master Document List. QMS WINS Quality Management System Manual Rev. 8.1 COMPANY PROPRIETARY INFORMATION Prior to use, ensure this document is the most recent revision by checking the Master Document List. QMS WINS Quality

More information

KPMG Digital Marketing case study WEC USA September 2012

KPMG Digital Marketing case study WEC USA September 2012 KPMG Digital Marketing case study WEC USA September 2012 2012 KPMG International Cooperative ( KPMG International ), a Swiss entity. Member firms of the KPMG network of independent firms are affiliated

More information

2016 NPA Call for Learning

2016 NPA Call for Learning 2016 NPA Call for Learning Annual Conference Sessions Submission Deadline: April 11, 2016 The Education Committee of the National PACE Association (NPA) invites you to submit a session proposal for the

More information

Supply Chain Excellence

Supply Chain Excellence Executive MasterClass For fee, dates & location details see page 8 The Overview Introduction How can industry leaders build an effective supply chain to reduce costs and enhance value? Effective Supply

More information

Compliance Summit. Corporate Parity Presents... key topics to be discussed: Speakers:

Compliance Summit. Corporate Parity Presents... key topics to be discussed: Speakers: Corporate Parity Presents... 21st - 22nd a p r i l 2016 key topics to be discussed: THE LATEST ON ENCRYPTION AND CYBER SECURITY MANAGING US COMPLIANCE IN EUROPE IRAN UPDATE AND SANCTIONS MANAGEMENT EXPORT

More information

Become a Great Presenter Easily, Conveniently, Quickly

Become a Great Presenter Easily, Conveniently, Quickly Powerful, Persuasive Presentations with Patricia Fripp Online Presentation Skills and Sales Presentation Training Course Outline Become a Great Presenter Easily, Conveniently, Quickly When your message

More information

P R O F E S S I O N A L D E V E L O P M E N T I N S T I T U T E INSPIRING LEADERSHIP

P R O F E S S I O N A L D E V E L O P M E N T I N S T I T U T E INSPIRING LEADERSHIP P R O F E S S I O N A L D E V E L O P M E N T I N S T I T U T E INSPIRING LEADERSHIP INSPIRING LEADERSHIP Who Should Enroll The Inspiring Leadership Program is designed for: New supervisors, managers,

More information

360 Feedback HR Representative - Initiation

360 Feedback HR Representative - Initiation 360 Feedback HR Representative - Initiation Presented by: Kristin Chapman Janet Taggart Why 360 Feedback? Increases self-awareness Clarifies behaviors Measures the how Raises accountability Promotes dialogue

More information

The #GivingTuesday Event Marketing Toolkit

The #GivingTuesday Event Marketing Toolkit The #GivingTuesday Event Marketing Toolkit Best practices and resources to help amp your marketing efforts before, during, and after your fundraiser. In This Toolkit Event Marketing Checklist Important

More information

Event Planning: Where do I start?

Event Planning: Where do I start? ALUMNI ASSOCIATION ALUMNI COMMUNITIES Event Planning Guide for Alumni Community Programming Programming in an alumni community is the responsibility of the local alumni community. Community Programming

More information

Public Power Leadership Workshop OCTOBER 5 7, 2016 SEATTLE, WASHINGTON

Public Power Leadership Workshop OCTOBER 5 7, 2016 SEATTLE, WASHINGTON Public Power Leadership Workshop OCTOBER 5 7, 2016 SEATTLE, WASHINGTON Designed for seasoned, new and aspiring public power utility executive managers. Who Should Participate n General managers and CEOs

More information

University of California, Berkeley

University of California, Berkeley University of California, Berkeley Performance Management Executive Briefing As part of UC Berkeley s commitment to excellence, we must support the excellence of our staff. The process of Performance Management

More information

Marketing and Sales, Marketing and Sales Fundamentals

Marketing and Sales, Marketing and Sales Fundamentals Marketing and Sales, Marketing and Sales Fundamentals Orsys, with 30 years of experience, is providing high quality, independant State of the Art seminars and hands-on courses corresponding to the needs

More information

PRODUCTS & SERVICES LIST

PRODUCTS & SERVICES LIST LIST PROJECT: PLAN PRODUCTS & SERVICES Propel Businessworks is a project management company that believes that each small business is unique and requires specialty services based on individual needs. This

More information

BI & IM SYMPOSIUM CALL FOR SPONSORS

BI & IM SYMPOSIUM CALL FOR SPONSORS BI & IM SYMPOSIUM CALL FOR SPONSORS 24 TH AND 25 TH OF NOVEMBER 2014 By participating as a sponsor to the Business Intelligence & Information Management Symposium 2014 you have access to high level contacts

More information

Managing the EU Policy Cycle: A Comprehensive One-Week Course on EU Decision-Making in Practice

Managing the EU Policy Cycle: A Comprehensive One-Week Course on EU Decision-Making in Practice Seminar Managing the EU Policy Cycle: A Comprehensive One-Week Course on EU Decision-Making in Practice Maastricht (NL), 29 June - 3 July 2015 European Institute of Public Administration Institut européen

More information

About Teach First. Job purpose. About the team. Who this role might suit and where might it lead you next?

About Teach First. Job purpose. About the team. Who this role might suit and where might it lead you next? Job title: Associate Director of Network Management, Programme Division Department: Community Impact Location: London Contract type: Permanent Closing date: 23/07/2014 About Teach First How much you achieve

More information

EMPLOYEE ORIENTATION TOOLKIT DAY WEEK MONTH QUARTER YEAR CAREER M THE MANAGER GUIDE. Employee Orientation Toolkit

EMPLOYEE ORIENTATION TOOLKIT DAY WEEK MONTH QUARTER YEAR CAREER M THE MANAGER GUIDE. Employee Orientation Toolkit EMPLOYEE ORIENTATION TOOLKIT DAY WEEK MONTH QUARTER YEAR CAREER M THE MANAGER GUIDE Employee Orientation Toolkit EMPLOYEE elcome ORIENTATION TOOLKIT DAY WEEK MONTH QUARTER YEAR CAREER M Manager Roles The

More information

Business Technology Training Classes July 2010 June 2011

Business Technology Training Classes July 2010 June 2011 July 2010 June 2011 The following pages list all available classes offered through the Business Technology Training Coordinator for July 2010 through June 2011. All classes are free and are available to

More information

Email Marketing for Small Business: What s the Big Idea? A hands-on guide to making email marketing work for you.

Email Marketing for Small Business: What s the Big Idea? A hands-on guide to making email marketing work for you. Email Marketing for Small Business: What s the Big Idea? A hands-on guide to making email marketing work for you. You re considering email marketing to promote your business? Smart Move! Congratulations,

More information

BUSINESS CONSULTING SERVICES Comprehensive practice management solutions for independent investment advisors

BUSINESS CONSULTING SERVICES Comprehensive practice management solutions for independent investment advisors BUSINESS CONSULTING SERVICES Comprehensive practice management solutions for independent investment advisors Insights, tools and resources to help you Accelerate Your Growth, Scale Your Business and Elevate

More information

Position Yourself for the Small Business Market

Position Yourself for the Small Business Market m Position Yourself for the Small Business Market Position Yourself for the Small Business Market Introducing Microsoft Office Small Business Accounting 2006 As your clients most trusted business advisor,

More information

PERFORMANCE MANAGEMENT Planning & Goal Setting

PERFORMANCE MANAGEMENT Planning & Goal Setting PERFORMANCE MANAGEMENT Planning & Goal Setting To whom much is given, much is expected. Leadership Development Series Summer 2011 Areas We Will Cover Today 1. Discuss our collective lessons and learnings

More information

the power of your Personal Brand

the power of your Personal Brand the power of your Personal Brand Based on the Me, Inc. curriculum created by the Graduate Career Services team at the Indiana University Kelley School of Business What Is Your Personal Brand? If you had

More information

1 Executive Onboarding Reward vs. Risk

1 Executive Onboarding Reward vs. Risk 1 Executive Onboarding Reward vs. Risk Gerard F. McDonough and Becky Choi, J.D. LEADFIRST LEARNING SYSTEMS, LLC Challenging Transitions It would seem that as professionals become more advanced in their

More information

FINDING and SIGNING THE RIGHT PLAYER FOR YOUR TEAM. Faculty

FINDING and SIGNING THE RIGHT PLAYER FOR YOUR TEAM. Faculty FINDING and SIGNING THE RIGHT PLAYER FOR YOUR TEAM Faculty Recruitment and Hiring Process - Faculty Page 1 of 7 Rev. Jan 2011 BEGIN THE PROCESS Review the Work Before you consider filling any position,

More information

INFORMATION NOTICE No. 1 * 3. The work programme of the meeting will consist of the following substantive themes:

INFORMATION NOTICE No. 1 * 3. The work programme of the meeting will consist of the following substantive themes: INF.1 15 December 2011 ENGLISH ONLY UNITED NATIONS ECONOMIC COMMISSION FOR EUROPE CONFERENCE OF EUROPEAN STATISTICIANS Work Session on the Communication of Statistics (DISSCOM 2012) (Geneva, Switzerland,

More information

CAM Coach. How Technology Supports Complementary and Alternative Practice

CAM Coach. How Technology Supports Complementary and Alternative Practice The www.onlinetherapyinstitute.com CAM Coach How Technology Supports Complementary and Alternative Practice Mark Shields In 2012, The CAM Coach book was launched in the U.K. This book has become known

More information

8 Tips to Engage Your Employees. Brought to you by TNS Employee Insights

8 Tips to Engage Your Employees. Brought to you by TNS Employee Insights 8 Tips to Engage Your Employees Brought to you by TNS Employee Insights Tips 01 Get to Know Your Employees...4 02 Provide Basic Training for Your Employees...6 03 Develop Your People...8 04 Recognize Your

More information

Improve Costs through Integrated processes. Supply Chain Excellence Series. Dr. Dermot Carey. Certified by MRM Ltd, Ireland

Improve Costs through Integrated processes. Supply Chain Excellence Series. Dr. Dermot Carey. Certified by MRM Ltd, Ireland Certified by MRM Ltd, Ireland Supply Chain Excellence Series Improve Costs through Integrated processes 10 & 11 September 2012, Pearl Continental Hotel, Lahore 13 & 14 September, Sheraton Hotel & Towers,

More information

2015-2016 TAX PRACTICE MARKETING GUIDE

2015-2016 TAX PRACTICE MARKETING GUIDE Checkpoint Marketing for Firms 2015-2016 TAX PRACTICE MARKETING GUIDE Contents Introduction... 1 How to get the most from your Tax Planning Guide... 2 Online tax guide... 2 Email tax guide... 4 Print tax

More information

The complete guide to client-referral seminars

The complete guide to client-referral seminars The complete guide to client-referral seminars Your business growth will be tied to how successful you are at three specific activities: 1. Client referrals 2. Client appreciation events 3. Client seminars

More information

LinkedIn Live Finding New Employees

LinkedIn Live Finding New Employees LinkedIn Live Finding New Employees For Whom Recruiters, HR Managers, Hiring Managers (= managers with job openings in their team), HR Business Partners and all others involved in the recruiting process

More information

MAVES Users Group 2014 Conference. ViewPoints in Productivity. New York New York Hotel & Casino LAS VEGAS

MAVES Users Group 2014 Conference. ViewPoints in Productivity. New York New York Hotel & Casino LAS VEGAS MAVES Users Group 2014 Conference ViewPoints in Productivity LAS VEGAS NEVADA New York New York Hotel & Casino feb 23-26 2014 We invite you to attend the most exclusive VIP event of 2014, the annual MAVES

More information

Successfully Market your PMO

Successfully Market your PMO Successfully Market your PMO Tom Mochal President, TenStep, Inc 1 Agenda Background PMO Communication Plan Marketing the value 2 High-level Value Proposition Companies define goals/strategies toward a

More information

A Brief Guide to Executive Onboarding

A Brief Guide to Executive Onboarding Career Transition Series A Brief Guide to 2011 Bill Holland 1 Contributors Bill Holland Bill Holland is President of a leading Executive Search firm and founder of numerous businesses in Human Capital

More information

Quality Risk Management Training

Quality Risk Management Training IHS OPERATIONAL EXCELLENCE & RISK MANAGEMENT Quality Risk Management Training Identify, analyze, mitigate and monitor quality risks and hazards across your organization. These training programs leverage

More information

Content Summary. Juicy New Business. Senior Consulting Programme. Juicy Recruitment Process. Generate more revenues from existing business

Content Summary. Juicy New Business. Senior Consulting Programme. Juicy Recruitment Process. Generate more revenues from existing business Lists in platform order: Video episodes (duration in minutes & seconds) Doo-Its (reflective tasks) Documents (downloadable PDFs) Reading Lists (extra documents for wider reading) Juicy New Business Get

More information

The first step is to determine why you are putting on the event. Some questions that may help you clarify what you are doing and why include:

The first step is to determine why you are putting on the event. Some questions that may help you clarify what you are doing and why include: So, you re going to plan a big event, but you don t know where to start. Don t panic. This information is designed to help you through this process and smooth out the rough spots of planning and preparing

More information

North America Applications Sales Consulting Leadership Challenge Program - Virtually

North America Applications Sales Consulting Leadership Challenge Program - Virtually North America Applications Sales Consulting Leadership Challenge Program - Virtually Lee Paulino, Group Vice President John Schmeisser, Senior Director Agenda Why Launch the Program

More information

Guide to completing the Workforce Engagement survey at your worksite

Guide to completing the Workforce Engagement survey at your worksite Guide to completing the Workforce Engagement survey at your worksite To improve Workforce Engagement at any worksite, the areas that are working well and those with opportunities for improvement need to

More information

MASTERING EUROPEAN AUDIOVISUAL REGULATION

MASTERING EUROPEAN AUDIOVISUAL REGULATION MASTERING EUROPEAN AUDIOVISUAL REGULATION A two-day training course Organised by Cullen International The training will provide attendees with: key market data on the audiovisual sector a historical perspective

More information