EXPRESSION OF INTEREST (EOI) RESTRUCTURING / REDESIGNING OF DATA CENTRE OF STATE BANK OF PATIALA

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1 EXPRESSION OF INTEREST (EOI) FOR RESTRUCTURING / REDESIGNING OF DATA CENTRE OF STATE BANK OF PATIALA REF. NO. - ITS/DC/201508/EOI-II DATED 22/08/2015 Last Date and Time for Submission of EOI : 22/September/2015 at P.M. Date, Time for Opening of EOI : 24/September/2015 at 11:30 A.M Venue for Opening of EOI : State Bank of Patiala, Head Office, The Mall, Patiala, Punjab

2 EXPRESSION OF INTEREST (EOI) FOR RESTRUCTURING / REDESIGNING OF DATA CENTRE OF STATE BANK OF PATIALA STATE BANK OF PATIALA IT Services Department, First Floor, Head Office, The Mall, Patiala (RESTRUCTURING / REDESIGNING OF DATA CENTRE OF STATE BANK OF PATIALA - HEAD OFFICE, PATIALA) EOI Reference No. Purpose Date, Time and Venue of opening of EOI EOI Document Availability Last Date for Submission of EOIs Cost of EOI EOI Envelope Address for submission of EOIs Contact Numbers No. ITS/DC/201508/EOI-II DATED 22/08/2015 DATED Expression 22/08/2015 of Interest for a solution for Restructuring / Redesigning of Data Centre of State Bank of Patiala ITS Department, Head Office, Patiala. It involves upgrade of the current data centre from its existing state to meet the ISO standards for modelling of Data Centre, ensuring the business continuity. 24/September/2015 at A.M. at State Bank of Patiala, Head Office, State Bank of Patiala, The Mall, Patiala , Punjab. The representative of bidder may choose to be present at the Bank at the time of opening of EOI EOI document can be downloaded from the Bank's website 22/September/2015 till P.M. Note: The Bank reserves the right to extend the last date of submission before the opening of EOI. NIL EOI must be submitted in the sealed envelope marked as under: EOI Response Restructuring / Redesigning of Data Centre The Deputy General Manager(ITS) IT Services Department 1 st Floor, Head Office State Bank of Patiala The Mall, Patiala Punjab ; Queries for technical aspects /140/1; Queries on EOI related matters Fax Number Page 2 of 14

3 EXPRESSION OF INTEREST (EOI) FOR RESTRUCTURING / REDESIGNING OF DATA CENTRE OF STATE BANK OF PATIALA RESTRUCTURING / REDESIGNING OF DATA CENTRE EXPRESSION OF INTEREST (EOI) 1. Purpose of the Expression of Interest: State Bank of Patiala, invites Expression of Interest from vendors/system integrators for restructuring / redesigning of Data Centre of State Bank of Patiala. The Bank shall short-list the vendors/system integrators after evaluation of EOIs for issue of RFPs and further participation in the bidding process. RFPs would be issued only to the shortlisted bidders after evaluation of EOIs. No Commercials to be shared at this stage of the Process. 2. Background: The Project involves restructuring / redesigning of Data Centre of State Bank of Patiala to meet Tier-3 guidelines as laid down for Data Centres. The solution should be exhaustive in nature, wherein the bidder/vendor/system integrator is required to ensure quality standards & the solution so that it meets the necessary ISO standards for Data Centre. The bidder has to work closely with current stakeholders & service providers of existing infrastructure and installation. The current installations at the data centre can be ascertained from the layout given in Annexure-D. The interested bidder representative, at their own cost, may visit the ITS department, Head Office, State Bank of Patiala, Patiala in order to get a better picture of existing setup at the Data Centre. However, prior approval should be sought from the Bank in this regard. 3. Scope of Work The scope of work shall include the task of restructuring/redesigning the existing setup to ensure optimum utilization of movement space & effective management. The proposed solution should be in accordance to Tier-3 guidelines/specifications for Data Centres as laid down on website of Department of Electronics & Information Technology, Government of India. The project shall include various sub-tasks including but not limited to as listed below: Air Conditioning & temperature control mechanism. Co-ordination with the existing vendors/service providers of current installations at the Data Centre. Work related to drainage facility for the rain water flow and floor ducts arrangement for installation of the AC outdoor units around the Data Centre. Expansion of area (if necessary), creation of a raised platform, false ceiling & flooring & other civil work as deemed necessary. Shifting of existing MCB, electrical wiring & circuitry and Uninterrupted Power Supply (UPS) to the adjacent room and related work for commencement. Network restructuring, cabling & upgrade. Safety features in broader sense including but not limited to Access Control, Fire control, CCTV etc. Data Centre monitoring mechanism for health of servers, temperature, access violations etc. including SMS alerts to the designated numbers, s to designated officials & onsite 24 x 7 Service support for maintenance & uptime of the Data Centre. Resident Engineer (on the payroll of the System Integrator) at the data centre in shifts shall be preferred. Note: In EOI, the bidder/ solution integrator can suggest any other approach/ design / solution apart from as mentioned above. However, the proposal should be inclusive in nature to the scope of work. Page 3 of 14

4 EXPRESSION OF INTEREST (EOI) FOR RESTRUCTURING / REDESIGNING OF DATA CENTRE OF STATE BANK OF PATIALA 4. General Instructions: i) All interested vendors/system integrators should send their proposed solution/ suggestions along with detailed technical specification. ii) The purpose of the invitation for Expression of Interest (EOI) is to identify prospective Implementation Partners (IP) / System Integrators (SI) / Vendors, hereinafter called SI, for providing a turnkey solution comprising of application software, customization, configuration, implementation, system software, hardware, networking, migration from existing setup, commissioning and maintenance support, capacity building and necessary change management. It covers the design, customization, supply, installation, testing, commissioning, and maintenance support of the Equipment, Software and all associated Services/Solution. The SI shall be completely responsible for the execution of the project as a single point solution provider to the Bank on turnkey basis. iii) Uptime of data centre operations should not be compromised during transition phase and afterwards. iv) This document is only an Expression of Interest for short-listing of SI to whom an RFP would be issued for subsequent evaluation of technical qualification and price discovery for selection of a solution provider for implementation of the project. v) The short-listed SI would submit technical and commercial proposals. The selection process would be a two stage process comprising of, (1) Technical and (2) Commercial bid. vi) Interested OEMs/system integrators may download the EOI document from Bank's website vii) Any subsequent corrigendum/clarification will be made available on Bank's website or through communication with designated officials as detailed in this document. The Bank reserves all the rights to reschedule/postpone/cancel this EOI process at any stage without citing any reasons whatsoever & no communication in this regard shall be entertained. viii) Interested OEMs/system integrators shall submit their EOI by providing all supporting documents in English as specified in the Response formats for each of the qualifying criteria as proof of having the minimum requirements as detailed in Annexure-C. Bidders, who do not meet the eligibility criteria need not apply. ix) ALL PAGES OF THE PROPOSAL SHOULD BE SERIALLY NUMBERED IN ASCENDING ORDER & the supporting documents to be submitted should follow the order & flagged as mentioned in the Index of formats and supporting documents detailed in Annexure-C. x) The EOI should be submitted in a sealed cover along with an application duly signed by an authorized signatory and must reach the following address by the date as stipulated towards the beginning of this document. Any submission received beyond the stipulated date and time shall not be entertained. The bank shall not be responsible for any bid getting rejected due to postal/courier delays. However, the Bank in its own interest may allow late submissions purely subjected to its discretion. xi) Opening of EOI shall be held on 24/September/2015 at 11:30 AM at Head Office, State Bank of Patiala, The Mall, Patiala , Punjab, in front of bidder representatives, who choose to be present at the location. However, onward/return costs for travelling/staying for this purpose shall NOT be paid by the Bank. xii) Respondents are requested to submit their responses in the format given below: a) Covering letter. b) Requested information in the suggested formats along with the mandatory supporting documents for each of the criteria as detailed in the Annexure-C. Page 4 of 14

5 EXPRESSION OF INTEREST (EOI) FOR RESTRUCTURING / REDESIGNING OF DATA CENTRE OF STATE BANK OF PATIALA c) For any queries related to this EOI, an may be sent to: (EOI submission related queries), on or before 7 days from the last date of the EOI submission. xiii) The SI may be asked to make presentations related to the information sought in response to this EOI, in front of the evaluation committee. xiv) The SI shall bear all the costs for gathering information/ participating in EOI process including preparation of responses to the EOI, and no reimbursements of any kind whatsoever shall be paid by the Bank. xv) The short-listed SI(s) on the basis of this EOI may be asked to arrange for visit to their successfully commissioned projects of similar nature, if so requested by Bank before final selection. Such demonstrations would be part of the technical evaluation of the proposed solution. xvi) Participants declared by Central/State Government to be ineligible to participate for unsatisfactory past performance, corrupt, fraudulent or any other unethical business practices shall not be eligible. Any canvassing or unethical practice shall lead to rejection. Deputy General Manager IT Services Department State Bank of Patiala Phone Accepted the above conditions (SEAL AND SIGNATURE OF THE BIDDER) Page 5 of 14

6 Annexure-A Covering letter from the Bidder <On Company s Letterhead> Deputy General Manager, ITS Services Department, The Mall, Patiala Dear Sir, [Date] Reference: Notice for Expression of interest for Restructuring / redesigning of Data Centre Of State Bank of Patiala We submit information as per format in response to the EOI for Restructuring / Redesigning of Data Centre at ITS Department, Head Office, State Bank of Patiala, Patiala. We are also willing to make as desired by the Bank, at no cost to the Bank. 2. Primary and Secondary contacts for our company are: # Primary Contact Secondary Contact Name Title Company Name Address Phone Mobile Fax 3. We confirm that the information contained in this response or any part thereof, including its exhibits, and other documents and instruments delivered or to be delivered to Bank department is true, accurate, verifiable and complete. This response includes all information necessary to ensure that the statements therein do not in whole or in part mislead Bank in its short-listing process. 4. We fully understand and agree to comply that on verification, if any of the information provided here is found to be misleading the short listing process or unduly favours our company in the short listing process, we are liable to be dismissed from the selection process or termination of the contract during the project, if selected to do so, for the project. Page 6 of 14

7 5. We understand that we are liable to be ineligible from the selection process, if any association is revealed that may give rise to conflict of interests. We agree to abide by the conditions set forth in this EOI. It is hereby confirmed that I/We are entitled to act on behalf of our corporation / company/firm / organization and empowered to sign this document as well as any such documents, which may be required in this connection. Dated this,.day of, [BIDDER S NAME] Name: Title: Signature: (Name and Address of Bidder) Seal/Stamp of the Bidder Page 7 of 14

8 Annexure-B CERTIFICATE AS TO AUTHORISED SIGNATORIES <On Company s Letter Head> I, <Name_of_Authorizing_Person>, certify that I am <Designation_of_Authorizer> of <Name_of_Organisation> and bear the necessary power to delegate the authority to Mr/Ms./Mrs. <Name of Authorized Signatory>, to bind the corporation by authority of its governing body, and sign on the above EOI response on behalf of the organization. Duly authorized to sign the EOI Response for and on behalf of: Sincerely, (In the capacity of) (Signature) (Seal here) Date:. Page 8 of 14

9 Annexure-C 1. The EOI is open to all qualified System Integrators, hereinafter referred to as SI who fully meet the following qualifying requirements. The word SI here includes registered company, partnership firm, a consortium or a proprietary concern. 2. The SI should be an Original Equipment Manufacturer (OEM) or a certified partner participating on behalf of the OEM, shall meet the eligibility criteria as tabulate d below. The SI shall be an Indian Company/Firm, with an Indian/ foreign consortium partner/oem as technology provider. In case of a consortium, the wholesole responsibilities of this project shall be vested in the SI, irrespective of the roles & areas of operations of its partners. 3. The SI (or its technical partner/oem) should have designed / restructured, developed and implemented Integrated Data Centre Solutions of similar nature covering majority of the already mentioned modules in the scope of work of this document. # Eligibility Criteria Minimum Metric Complied Yes/No Supporting Document to be enclosed No. of years of experience in the Data Centre business No. of Data centres built/setup/redesigned/restructured in accordance to Tier-3 Guidelines in India Three Years 2 Projects Certificate of Incorporation of SI/OEM Letters of Satisfaction from directly their the clientele of SI/OEM 3. Per Year turnover of SI for last three years 20 crores Audited Financial Statements of last three financial years 4. Whether SI has positive networth in last three years? Three Years CA certificate not older than 6 months. 5. Whether SI or its any partner has been blacklisted on any grounds in last 3 years by any public/private/foreign bank / financial institution or any Govt. PSU? Three Years Undertaking to be furnished by the SI, naming all the partners/stakeholders participating in their proposed solution 6. Whether willing for presentation/visit of commissioned projects - Affirmation letter from SI/ OEM who has completed the said project(s) All the Supporting Documents and Annexure should be enclosed with the Bid and labelled. Bids, which are not meeting the above criteria, shall not be considered for further evaluation and bids will be rejected. Page 9 of 14

10 Index of formats and supporting documents The responder would be required to provide all relevant details listed below. All participating firms would be required to furnish their Certificates of Incorporation issued by the Registrar of Companies. 1. Details of the Organization Certificate of Incorporation/Copies of Memorandum of Association & Article of Association of the company or any other document to indicate the nature of business of the organization in the following format: a) Name: b) Nature of the legal status in India: c) Nature of business in India: d) Date of Incorporation: e) Date of Commencement of Business: f) Address of the Headquarters: g) Address of the Registered Office in India: h) Other Relevant Information: Note: In case of a participating consortium (or the SI bidding on behalf of an OEM), the relevant Memorandum of Agreement (to be submitted in original) between the partners, detailing the terms of cooperation between them, should be submitted along with the bid. 2. Projects of similar nature (as per format below) Citations of each project (minimum 2) undertaken in the past of similar nature should have the following details. a) Brief Overview of the project: b) Client name c) Contact number & of client currently using commisioned equipment: d) Technologies used: e) Help desk, operations and maintenance mechanism provided (if any) f) Approximate size of the data centre (in sq. mts.) g) Cost of the project (in INR) h) Implementation period (from commencing date till sign-off reached) Note: The above information is to be provided by the SI(or its Technical Partner) whosoever has commissioned the project on its own letter head (to be submitted in original) 3. & 4. Financial Information i) Auditor Certified financial statements of the SI for the last 3 financial Years, i.e. from to are to be mandatorily submitted. ii) Additional information In the following format also to be provided on Company s letter head: Page 10 of 14

11 Financial Year FY FY FY Total Turnover (in Cr.) Net Profit (in Cr.) Net Worth (in Cr.) 5. Certificate of Non-Blacklisting (See Annexure-E) 6. Affirmation Letter from SI, for arranging visit to their clientele site where Data Centre Project has been successfully commissioned by them. 7. Any other significant achievement of the organization or accolades/certifications received by the company in the field of Data Centre Business. Note: (i) (ii) Short-listing for calling bid from Vendors/System Integrators will be based on the above mentioned parameters. However, the Bank reserves all the rights to accept/reject any application. It is mandatory to provide all the information requested and failure to do so would be treated as non-compliance. Bank undertakes that the information would be kept confidential until and unless mandated by the Court of Law. All the documents submitted as a part of this process (any softcopies/hardcopies or in any other form) shall become the intellectual property of the Bank and cannot be claimed back as a matter of right. It shall be sole discretion of the Bank to return any such documents & cannot be challenged under any circumstances. -- End of Annexure-C -- Page 11 of 14

12 Annexure-D Current Layout of the Data Centre Page 12 of 14

13 Annexure-E UNDERTAKING BY THE VENDOR (Should be on Vendor s Letter head) State Bank Of Patiala IT Services Department Head Office, The Mall Patiala (Punjab) DECLARATION We <name of the System Integrator > having the registered office at <Registered office address> hereby undertake that we have not been blacklisted/de-empanelled by State Bank of India or any of SBI Associate Banks or any Govt. PSU or foreign Bank on account of any deficient services, including but not limited to failure of equipment, lack of support services, poor equipment quality etc. in the related project domain, in the last 3 years. 2. We also understand that qualification of our bid is subject to validation of all documents submitted by us and satisfaction of the bank thereof. If any produced document/information is found to be deficient /malformed at any stage of the project, the bid shall be rejected by the Bank. We agree that the bank s decision shall be final in this regard, and we shall not bear any claim or expense incurred by us on this exercise. 3. We also undertake that declaration made hitherto in points 1 & 2 above, holds true to the best of our knowledge for our partners in this proposed solution, who as as under. <Name(s) of Partner Organisation(s) with their registered addresses> a) b) Date: Signature and Seal of Bidder Company Seal & Date Signature of the Authorised Representative Page 13 of 14

14 We hope for your participation End of EOI Document ITS/DC/201508/EOI-II DATED 22/08/2015 Page 14 of 14

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