Consulting. Expertise. Delivered. WE RE MORE THAN JUST SOFTWARE. WE RE A COMPLETE SERVICES SOLUTION.

Save this PDF as:

Size: px
Start display at page:

Download "Consulting. Expertise. Delivered. WE RE MORE THAN JUST SOFTWARE. WE RE A COMPLETE SERVICES SOLUTION."

Transcription

1 Consulting Expertise. Delivered. WE RE MORE THAN JUST SOFTWARE. WE RE A COMPLETE SERVICES SOLUTION.

2 OFFICES IN: INDIANAPOLIS SAN FRANCISCO SEAT TLE LONDON MELBOURNE SYDNEY SAO PAULO WE RE ExactTarget nice to meet you. ExactTarget is an industry-leading global Software as a Service (SaaS) provider that powers all types of interactive marketing messages from targeted , mobile, social media, and landing page marketing through a single Interactive Marketing Hub platform. Headquartered in Indianapolis with offices in London, Sydney, Melbourne, Seattle, and San Francisco, our global presence not only positions us as an industry leader it helps us better serve our clients whenever and wherever they need interactive marketing expertise. Now it s time for you to revolutionize your marketing communications with our passion, technology, and proven expertise too. More than 1,000 employees are behind our mission to make clients look like heroes no matter their specific challenges. In fact, at ExactTarget, we ve forever changed the way companies communicate with customers online.

3 OVER 2,100 EXACTTARGET CLIENTS HAVE INVESTED IN A CONSULTING ENGAGEMENT IN THE LAST 12 MONTHS. WHO WE ARE. We ve created the industry s most experienced and knowledgeable professional services organization whose mission is to maximize your investment in our software and solutions. Our deliverables-based services approach ensures you ll be up and running as quickly as possible with tangible results and marketing success to follow. And with the help of your personal ExactTarget Relationship Manager, we re with you every step of the way, partnering with you to build a program that exceeds expectations. Plus, our ecosystem of 500+ global partners allows us to connect you with other certified and reliable technology companies when you need a provider to fill other interactive needs. Think of it this way: ExactTarget Consulting is your personal quarterback when it comes to achieving the results you want, directing your needs so your program is always in good hands. SOLUTIONS FOR THE LARGEST WORLD S BRANDS ExactTarget has the tools to help you solve your unique business challenges, regardless of your industry or size. We know that it takes powerful technology, flexible solutions, and experienced people to consistently deliver exceptional results. Clients like The Home Depot, Microsoft, Best Buy, Expedia, and countless others including large retailers, enterprises, non-profits, small businesses, and agencies around the world rely on ExactTarget to increase sales, optimize marketing investments, and strengthen relationships. Become a customer and you ll understand why! After all, the most prominent brands in the world rely on ExactTarget Consulting to deliver exceptional results isn t it time you relied on us too?

4 WHAT EXACTTARGET DO FOR? CAN CONSULTING YOU We re more than just software. We re a complete services solution. When you partner with ExactTarget, you re not just receiving a product you re investing in a total solution. Unlike other interactive marketing providers, ExactTarget assesses a project based on the deliverables you receive at the end of your engagement not by the hours it took us to get them to you. And because we re a full business consulting service, we ll help you get the most out of your software, maximizing your investment until you see the results you re looking for. DID YOU KNOW? ExactTarget was the only Service Provider to receive a 5 in the Customers category of The Forrester WaveTM: Marketing Service Providers, Q report. SPEED TO MARKET OUR SOFTWARE DOES CONSULTING HELPS YOU GET THE MOST OUT OF YOUR SOFTWARE. THE HEAVY LIFTING INTEGRATE WITH OTHER DATA SYSTEMS No one has time to waste. That s why a Consulting engagement helps you get up and running with the ExactTarget platform quicker and easier. And when you have everything you need to create world-class interactive communications, you have the power to better go to market helping you capture deeper relationships with subscribers and increased ROI. Investing in services shouldn t mean wasting time and resources just getting started. With ExactTarget, our software does all the heavy lifting on its own so you don t have to. And that means more of your time and resources invested in services consulting to make your marketing approach even better instead of on basic software ins and outs that slow you down. There s no point in having data unless you can actually use it. And with integrations from ExactTarget, connecting your CRM and web analytics data with your interactive marketing system is simple. ExactTarget offers more integrations than any other provider in the industry, giving you a seamless connection to data management tools from big names like Salesforce, Microsoft Dynamics CRM, and Adobe with the ease of out-of-the-box solutions that don t require any stitching or connectivity concerns on your part.

5 EXACTTARGET CONSULTING OFFERS OVER 100 PRODUCTIZED SERVICES ENGAGEMENTS. NEED MORE? CONSIDER A CUSTOM ENGAGEMENT TO MEET YOUR SPECIFIC NEEDS. HOW EXACTTARGET DOES CONSULTING u o y 1 CHOOSE MEET YOUR? NEEDS You know your business best. Choose from Self, Collaborative, or Full-Service offerings to better serve your specific needs. With Consulting, you choose how to allocate resources in order to maximize your investment. 2 With high satisfaction scores and online community, ExactTarget can successfully meet marketers complex business needs. The Forrester Wave : Marketing Service Providers, Q report S I H P O S. D E T TICA. D E T A C I DED RIENCED. EXPE u MORE yoreceive We provide a wide array of services offerings to take you beyond the basics through a proven three-phase, lifecycle-based methodology to Migrate, Operate, and Evolve your interactive marketing program. 3 ouworld-class SUPPORT yget From our 24/7/365 technical support center to our exclusive social networking community, 3sixty, you ll never be on your own when it comes to your interactive marketing programs.

6 SERVICES THE WAY YOU WANT IT! We give you a choice when it comes to the level of service you need. Our team-based Self, Collaborative, and Full-Service offerings are designed with your specific needs in mind, allowing you to choose how much or how little assistance you need. And because no one understands your business better than you, we provide an array of productized and customizable services so you can get the comprehensive solutions you need. SELF-SERVICE Using our self-service model, clients have more freedom and control over their use of the ExactTarget platform. At the same time, ExactTarget Consulting is here to answer any of your questions along the way, building a cohesive, collaborative experience that still lets you take the reigns. COLLABORATIVE If you re looking for greater control of your ExactTarget experience, but still need some help along the way, our services organization has the flexibility to give you the right balance of hands-on, hands-off assistance. Either way, the choice is yours. We ll partner with you to create a truly collaborative experience, letting you choose the amount of support you need. FULL-SERVICE With our full-service offering, you can get hands-on help from ExactTarget, right at your organization literally! Your on-site ExactTarget services expert has the ability to handle every part of your ExactTarget solution for you so you never have to compromise your time, resources, or confidence that your interactive program is being handled properly. Our global team of more than 200 multi-disciplinary consultants help you through every stage of your services engagement, demonstrating our commitment to your goals even beyond implementation. DID YOU KNOW? [ExactTarget] has a growing services organization that offers the ability for its personnel to be deployed at the client location. The Forrester Wave : Marketing Service Providers, Q report WITH YOU ALL THE WAY. Over 125 ExactTarget clients are currently invested in a full-service engagement. It s ExactTarget expertise at your service. WE GIVE YOU A CHOICE WHEN IT COMES TO THE LEVEL OF SERVICE YOU NEED.

7 MIGRATE: We understand. The thought of migrating to a new interactive marketing platform can seem daunting. But ExactTarget Consulting makes it easy and hassle-free. Through our on-boarding phase known as Migrate, we strategically help all new customers smoothly and effectively transition their existing marketing programs to our platform as quickly as possible. OPERATE: M I G R A T E O P E R A T E NOW THAT YOU KNOW A LITTLE MORE ABOUT US, IT S TIME TO GET STARTED. OUR SERVICES METHODOLOGY: By servicing customers through a threephase, lifecycle-based approach of Migrate, Operate, and Evolve, our experienced professionals will provide you with the exact level of support you need. With Consulting, we don t just help you get your program up and running. We spend time developing your interactive marketing and business strategies instead of on basic software development. ExactTarget Consulting takes your program above and beyond, exceeding your expectations for migration, execution, and consultative services with innovative ideas that produce results not hassle. E V O L V E CLIENT SUCCESS STORY CareerBuilder.com decided to revitalize its top job seeker newsletter by using test results to pinpoint the most relevant content. They then worked with ExactTarget s Design and Deployment teams to redesign its template based on the findings, resulting in an 88% lift in conversions. We ll provide the day-to-day operational guidance and assistance you need to execute your marketing plan, so you can achieve the tangible business results you ve been hearing about. In the Operate phase, we can help you reduce build time, power relevant content, and minimize your potential for errors all of which lead to better results for your business. EVOLVE: This phase of the services lifecycle was specifically designed to take your marketing programs to new heights. In the Evolve phase, you ll work closely with our industry experts to identify areas for program optimization, greater ROI, and competitive advantage so that ideas for improvement actually become a reality. IMPLEMENTATION. INTEGRATIONS. TRAINING. DESIGN.. CAMPAIGN SERVICES DEPLOYMENT. STRATEGY. TECHNOLOGY. PERFORMANCE.

8 WORLD-CLASS GLOBAL SUPPORT INTERACTIVE MARKETING EXPERTS READY TO SERVE YOU ANY TIME OF DAY. INTRODUCING A NEW APPROACH TO CUSTOMER SUCCESS Over the years, we ve discovered that no one person can be everything to our valued clients. That s why we ve created a multi-faceted approach to your success. It s our mission to set you up for ongoing success long after your short-term goals have been met or your services budget has been spent. YOUR PERSONAL RELATIONSHIP MANAGER. ExactTarget Relationship Managers are proactive, strategic consultants who understand your goals and act as a resource to help you tackle your bigger, broader initiatives. Your personal relationship manager will provide the expertise you need to take your program to a more sophisticated, targeted, and productive place. 24/7/365 GLOBAL SUPPORT. Whether you need immediate technical troubleshooting help or have functionality or feature activation questions, our Global Support Centers located in Indianapolis, London, and Melbourne are ready to help you solve your unique business challenges. Our live team of technical experts can help with: Problem/resolution scenarios Documentation requests Best practices Deliverability assistance Account changes and administration Requests for additional features, functionality, and/or messaging volume 3SIXTY USER COMMUNITY. You don t have to make additional monetary investments in order to ensure your success. With more than 25,000 of the world s top marketers as members, ExactTarget s exclusive online user community, 3sixty, was developed as a support network for your marketing efforts, featuring free tutorials, how-to guides, industry research papers, and more. Visit to download our Global Support brochure. READY TO TAKE YOUR PROGRAM ABOVE & BEYOND? EXACTTARGET CONSULTING IS HERE TO HELP With a comprehensive set of engagements, a unique services methodology, and 200+ experts working around the clock to bring you the best in global support, there s simply no other interactive service provider who can provide the resources and collaboration you need to not only get the job done but take your programs beyond expectations. No matter your industry, business challenge, or interactive vision, we re here with you every step of the way, bringing our interactive expertise, award-winning industry support, and determined attitude along with us. If you re ready to experience a complete services solution that delivers results, team up with ExactTarget Consulting today. You (and your ROI) won t be disappointed. Consulting Expertise. Delivered. To learn more, visit us at or contact your ExactTarget Representative.

9 INDIANAPOLIS SAN FRANCISCO SEATTLE LONDON MELBOURNE SYDNEY SAO PAULO

Transform your business with Inspired Marketing. 5 Things You Should Know About ExactTarget

Transform your business with Inspired Marketing. 5 Things You Should Know About ExactTarget 5 Things You Should Know About ExactTarget Transform your business with Inspired Marketing 5 Things You Should Know About ExactTarget 5 Things You Should Know About ExactTarget Transform your business

More information

7 Ways Predictive Intelligence Can Elevate Your Email Marketing

7 Ways Predictive Intelligence Can Elevate Your Email Marketing 7 Ways Predictive Intelligence Can Elevate Your Email Marketing Email is the cornerstone of digital marketing. In fact, 68% of marketers say that email is core to their business 1. With competition for

More information

The Spark Small Business Guide: Graduating from Email Marketing to Marketing Automation

The Spark Small Business Guide: Graduating from Email Marketing to Marketing Automation The Spark Small Business Guide: Graduating from Email Marketing to Marketing Automation MARKETING AUTOMATION is technology that allows you to nurture leads through automated campaigns. Because marketing

More information

Solutions Overview. Relevant Messages. Platform The industry s most scalable, reliable and secure platform

Solutions Overview. Relevant Messages. Platform The industry s most scalable, reliable and secure platform Company Overview Experian CheetahMail is the trusted service provider of email marketing and customer intelligence technologies for top enterprises worldwide. With the industry's largest client services

More information

BUSINESS COMMUNICATIONS LIFECYCLE PARTNER OF CHOICE MULTI-SITE 1 INFO@OPTUSINC.COM 877.892.4900 OPTUSINC.COM

BUSINESS COMMUNICATIONS LIFECYCLE PARTNER OF CHOICE MULTI-SITE 1 INFO@OPTUSINC.COM 877.892.4900 OPTUSINC.COM BUSINESS COMMUNICATIONS LIFECYCLE PARTNER OF CHOICE MULTI-SITE 1 INFO@OPTUSINC.COM 877.892.4900 OPTUSINC.COM BUSINESS COMMUNICATIONS LIFECYCLE PARTNER OF CHOICE WHEREVER YOU ARE IN THE LIFECYCLE OF YOUR

More information

Award-Winning PPC Management

Award-Winning PPC Management Award-Winning PPC Management DETAILS & PRICING JumpFly, Inc. 2541 Technology Drive Suite 414 Elgin, IL 60124 T: 877.882.2850 F: 877.379.0335 jumpfly.com inquiries@jumpfly.com Proven PPC Advertising Specialists

More information

GET REAL ABOUT BUSINESS DEVELOPMENT. BUSINESS DEVELOPMENT FROM THOMSON REUTERS ELITE CHANGES THE GAME.

GET REAL ABOUT BUSINESS DEVELOPMENT. BUSINESS DEVELOPMENT FROM THOMSON REUTERS ELITE CHANGES THE GAME. GET REAL ABOUT BUSINESS DEVELOPMENT. BUSINESS DEVELOPMENT FROM THOMSON REUTERS ELITE CHANGES THE GAME. 2 THE MARKET HAS CHANGED. DOES YOUR FIRM HAVE THE TOOLS TO KEEP UP? Person-to-person contact with

More information

How-To Guide: Email Marketing. Content Provided by

How-To Guide: Email Marketing. Content Provided by How-To Guide: Email Marketing Content Provided by Why Email Marketing? With all the channels available, why use email to market? It s powerful. Every $1 spent on email marketing has a $40 return, according

More information

Email Marketing Empowered. Pair Return Path and Marketing Cloud to Build Your Best Campaigns

Email Marketing Empowered. Pair Return Path and Marketing Cloud to Build Your Best Campaigns + Email Marketing Empowered Pair Return Path and Marketing Cloud to Build Your Best Campaigns There s a place waiting for you at the top of your customer s inbox. Take it. 2 Email Marketing Empowered Contents

More information

Customer Relationship Management - a strategic approach

Customer Relationship Management - a strategic approach Sage CRM Solutions Customer Relationship Management - a strategic approach Managing interactions with prospects and customers effectively and profitably is a fundamental part of business. Success depends

More information

SOLUTIONS. Microsoft Dynamics Business Management Solutions

SOLUTIONS. Microsoft Dynamics Business Management Solutions SOLUTIONS Microsoft Dynamics Business Management Solutions Integrated, adaptable business management solutions that work like and with familiar Microsoft software, helping you drive business success. ENABLE

More information

The Kentico EMS. value. Gain more leads, create compelling content, and optimize your marketing with Kentico EMS. Easy to use for creating

The Kentico EMS. value. Gain more leads, create compelling content, and optimize your marketing with Kentico EMS. Easy to use for creating Gain more leads, create compelling content, and optimize your marketing with Kentico EMS. Built on a scalable enterprise platform as part of Kentico CMS 7 Easy to use for creating online campaigns, forms,

More information

Sales & Marketing Services & Strategy

Sales & Marketing Services & Strategy Sales & Marketing Services & Strategy Planning Development Implementation Our Approach We have a passion for helping companies make sales and marketing easier. We want you to receive first class solutions

More information

GO DEEPER. Transform business with IT DEPTH MAKES A DIFFERENCE

GO DEEPER. Transform business with IT DEPTH MAKES A DIFFERENCE GO DEEPER Transform business with IT TECHNOLOGY SERVICES DEPTH MAKES A DIFFERENCE Today, it is leadership going deeper with IT that ensures impact on business. We, at Sonata, complement this by bringing

More information

10 Steps To Getting Started With. Marketing Automation

10 Steps To Getting Started With. Marketing Automation So the buzz about marketing automation and what the future holds for marketing in general finally got to you. Now you are ready to start using marketing automation and are not really sure where to start.

More information

DELIVERING EXCEPTIONAL CUSTOMER CARE

DELIVERING EXCEPTIONAL CUSTOMER CARE REAL WORLD SCENARIOS Volume 1 Cases 1-4 DELIVERING EXCEPTIONAL CUSTOMER CARE WINNING THE HEARTS OF YOUR CUSTOMERS BUILDing THE FOUNDATION STREAMLINing SUPPORT CASES GAINing A COMPETITIVE ADVANTAGE knowing

More information

Transforming Customer Data into Customer Journeys. Using Sales Cloud and Marketing Cloud to Personalize Every Interaction

Transforming Customer Data into Customer Journeys. Using Sales Cloud and Marketing Cloud to Personalize Every Interaction Transforming Customer Data into Customer Journeys Using Sales Cloud and Marketing Cloud to Personalize Every Interaction Table of Contents Enable the Single View of the Customer 4 Facilitate Customer Journeys

More information

Sage CRM I White Paper. Enhance Your Business Relationships With Sage CRM

Sage CRM I White Paper. Enhance Your Business Relationships With Sage CRM I White Paper Enhance Your Business Relationships With Accelerate Your Performance With True 360 Business Visibility Imagine: Your top sales professional calls your best customer to sell him a new product.

More information

OpenText Protect Anytime

OpenText Protect Anytime Support Program OpenText Protect Anytime Critical issue support for the OpenText applications powering your key business processes Introduction to OpenText Protect Anytime For more than 20 years, OpenText

More information

10 things you should look for. Choosing HR software

10 things you should look for. Choosing HR software 10 things you should look for Choosing HR software Introduction Selecting a new piece of HR software can be a daunting task. There s a lot to think about. At the end of the day, the chosen software won

More information

IBM Global Business Services Microsoft Dynamics CRM solutions from IBM

IBM Global Business Services Microsoft Dynamics CRM solutions from IBM IBM Global Business Services Microsoft Dynamics CRM solutions from IBM Power your productivity 2 Microsoft Dynamics CRM solutions from IBM Highlights Win more deals by spending more time on selling and

More information

Drive the on-demand revolution.

Drive the on-demand revolution. Drive the on-demand revolution. 40,000 35,000 30,000 25,000 20,000 15,000 10,000 5,000 The Company Change the way the world does business at salesforce.com, the global leader in software as a service

More information

Advancing Loyalty and CRM WHAT WE DO. HOW WE DO IT.

Advancing Loyalty and CRM WHAT WE DO. HOW WE DO IT. Advancing Loyalty and CRM WHAT WE DO. HOW WE DO IT. Dramatically profitable customer relationships At Brierley+Partners we share a single mission: Making our clients customer relationships dramatically

More information

Right Message, Right Person, Right Time

Right Message, Right Person, Right Time Right Message, Right Person, Right Time We can rely on Emailcenter for help whenever we need it. Their support is first-class. Gocompare.com ABOUT US Emailcenter was founded in 1999 by current Managing

More information

Got CRM? WHY YOU NEED MARKETING AUTOMATION, TOO. AN ACT-ON ebook

Got CRM? WHY YOU NEED MARKETING AUTOMATION, TOO. AN ACT-ON ebook Got CRM? WHY YOU NEED MARKETING AUTOMATION, TOO AN ACT-ON ebook MARKETING AUTOMATION IS THE MARKETING COUNTERPART TO YOUR CRM SALES SYSTEM. CRM SUPPORTS SALES... Your established customer relationship

More information

Small-business partnership overview and onboarding kit

Small-business partnership overview and onboarding kit Small-business partnership overview and onboarding kit Partner with Experian to enhance your revenue by helping your small-business clients find and acquire more customers By partnering with Experian,

More information

Elevate Customer Experience and Engagement in the New Digital World

Elevate Customer Experience and Engagement in the New Digital World Elevate Customer Experience and Engagement in the New Digital World John Chan CRM Solutions Lead, Microsoft Business Solutions Microsoft Asia Customer buying behavior has fundamentally changed therefore,

More information

Mothernode CRM ENTERPRISE (ERP) EDITION

Mothernode CRM ENTERPRISE (ERP) EDITION Mothernode CRM ENTERPRISE (ERP) EDITION Everything you need to run your business from sales to order fulfillment, inventory management to invoicing, and much more. Mothernode CRM The easiest way to run

More information

The Modern Service Desk: How Advanced Integration, Process Automation, and ITIL Support Enable ITSM Solutions That Deliver Business Confidence

The Modern Service Desk: How Advanced Integration, Process Automation, and ITIL Support Enable ITSM Solutions That Deliver Business Confidence How Advanced Integration, Process Automation, and ITIL Support Enable ITSM Solutions That Deliver White Paper: BEST PRACTICES The Modern Service Desk: Contents Introduction............................................................................................

More information

LivePerson Solutions Brief. Pay-for-Performance Managed Services for Chat

LivePerson Solutions Brief. Pay-for-Performance Managed Services for Chat LivePerson Solutions Brief Pay-for-Performance Managed Services for Chat October 2013 hello Achieve the Results You Need Quickly With Industry-leading Chat Operations Experts LivePerson s Pay-for-Performance

More information

Neustar Full-Service Load Testing. 0.25 Seconds delay. 0.50 Seconds delay. 1.0 Seconds delay. When DIY Won t Work.

Neustar Full-Service Load Testing. 0.25 Seconds delay. 0.50 Seconds delay. 1.0 Seconds delay. When DIY Won t Work. Neustar Enterprise Services Service Sheet Neustar Full-Service Load Testing When DIY Won t Work. HIGHLIGHTS: Fully managed service Dedicated engineer Detailed reporting and recommendations Validation from

More information

Choosing the Right Marketing Automation Vendor for your Agency

Choosing the Right Marketing Automation Vendor for your Agency Choosing the Right Marketing Automation Vendor for your Agency Marketing Automation CHOOSING THE RIGHT MARKETING AUTOMATION VENDOR FOR YOUR AGENCY 7 questions to ask while researching your options to ensure

More information

Digital Self Service. Reduce costs and maximize customer relationships by creating meaningful personalized self-service experiences.

Digital Self Service. Reduce costs and maximize customer relationships by creating meaningful personalized self-service experiences. Digital Self Service Reduce costs and maximize customer relationships by creating meaningful personalized self-service experiences. Give customers the answers they re looking for and you ll get the results

More information

CONTACT CENTER PERFORMANCE ASSURED

CONTACT CENTER PERFORMANCE ASSURED CONTACT CENTER PERFORMANCE ASSURED DELIVER CUSTOMER EXPERIENCE WITHOUT COMPROMISE envisioninc.com HISTORY OF INNOVATION It s terrific that these products are on one platform from a single vendor it has

More information

Cisco Microsoft SQL Server Migration and Support Services

Cisco Microsoft SQL Server Migration and Support Services Cisco Microsoft SQL Server Migration and Support Services Enable Best-in-Class Databases on the Industry s Best-in-Class Server Cisco Data Center reference architectures for Microsoft SQL migration provide

More information

IT Support. 020 8269 6878 www.premierchoiceinternet.com support@premierchoiceinternet.com. 30 Day FREE Trial. Free Site Survey & Network Health Report

IT Support. 020 8269 6878 www.premierchoiceinternet.com support@premierchoiceinternet.com. 30 Day FREE Trial. Free Site Survey & Network Health Report IT Support Premier Choice Internet has been providing reliable, proactive & affordable IT Support solutions to companies based throughout the UK since 2002. Our goal is to provide our customers with the

More information

1Targeting 2. 4Analysis. Introducing Marketing Automation. Best Practices for Financial Services and Insurance Organizations.

1Targeting 2. 4Analysis. Introducing Marketing Automation. Best Practices for Financial Services and Insurance Organizations. Introducing Marketing Automation Best Practices for Financial Services and Insurance Organizations 5 Marketing Technology 1Targeting 2 Engagement 4Analysis 3 Conversion 1 Marketing Automation = Marketing

More information

Hosted Collaboration Solution for Contact Center: Elevate Customer Care

Hosted Collaboration Solution for Contact Center: Elevate Customer Care Brochure Hosted Collaboration Solution for Contact Center: Elevate Customer Care In the face of fierce competition, delivering superior customer service has never been more important. Cisco Customer Collaboration

More information

Mobile technology for your world. 2 way paging

Mobile technology for your world. 2 way paging Mobile technology for your world 2 way paging Welcome to PageOne PageOne is the UK s leading mobile technology company. For 25 years, we ve been the pioneers of mobile messaging, providing award-winning

More information

INTEGRATION SOFTWARE: BUILD OR BUY?

INTEGRATION SOFTWARE: BUILD OR BUY? INTEGRATION SOFTWARE: BUILD OR BUY? DAVID CHAPPELL MARCH 2010 SPONSORED BY MICROSOFT CORPORATION No modern organization uses only one application. A single software solution just isn t enough to address

More information

Best Practices of Mobile Marketing

Best Practices of Mobile Marketing Best Practices of Mobile Marketing With the advent of iphone, Android phones, and tablets, adoption of the mobile is contagious, and will continue in the coming years as well. The market penetration of

More information

INTRODUCING TALEO 10. Solutions Built for the Talent Age. Powering the New Age of Talent

INTRODUCING TALEO 10. Solutions Built for the Talent Age. Powering the New Age of Talent TALEO10 TA LEO.COM Solutions Built for the Talent Age Business value is no longer defined by tangible assets. It s powered by people and ideas. Competitive advantage comes from superior talent driving

More information

Hybrid Cloud: Driving a business

Hybrid Cloud: Driving a business Hybrid Cloud: Driving a business Shifting away from manual management 4 ebook Stuck in first gear The time and budget IT managers devote to maintaining infrastructure continues to grow. Often, servicing

More information

Changing The Way You Do Business

Changing The Way You Do Business 3E Changing The Way You Do Business Today s Challenges The legal and professional services industry is constantly evolving. Today s landscape looks much different than it did even one year ago. Competition,

More information

Top Reasons to Purchase a Business Solution from Microsoft. A White Paper for Small and Midsize Businesses

Top Reasons to Purchase a Business Solution from Microsoft. A White Paper for Small and Midsize Businesses Top Reasons to Purchase a Business Solution from Microsoft A White Paper for Small and Midsize Businesses 0 Contents Introduction 2 It s More Than Just ERP 2 Helps Your People Work Better, Faster, and

More information

The reality of cloud. Go beyond the hype and make a better choice. t 0845 5055 365 e sales@365itms.co.uk. www.365itms.co.uk

The reality of cloud. Go beyond the hype and make a better choice. t 0845 5055 365 e sales@365itms.co.uk. www.365itms.co.uk The reality of cloud Go beyond the hype and make a better choice www. The meaning of cloud 1. Cloud means different things to different people, something that s reflected in the many definitions of what

More information

Castlight Health and the Enterprise Healthcare Cloud

Castlight Health and the Enterprise Healthcare Cloud Castlight Health and the Enterprise Healthcare Cloud 1 There is a disease that touches nearly every American no matter their age or where they live. It can t be cured by doctors. No lab is working on a

More information

Lifecycle Email Marketing YOUR TOP LIFECYCLE EMAIL MARKETING QUESTIONS ANSWERED

Lifecycle Email Marketing YOUR TOP LIFECYCLE EMAIL MARKETING QUESTIONS ANSWERED Lifecycle Email Marketing YOUR TOP LIFECYCLE EMAIL MARKETING QUESTIONS ANSWERED Lifecycle Email Marketing Your Top Lifecycle Email Marketing Questions Answered Lifecycle marketing is changing the way companies

More information

CONSULTANTS TO THE INSURANCE INDUSTRY IT DEVELOPMENT QA TESTING CEDERIGHT REINSURANCE STAFF AUGMENTATION

CONSULTANTS TO THE INSURANCE INDUSTRY IT DEVELOPMENT QA TESTING CEDERIGHT REINSURANCE STAFF AUGMENTATION CONSULTANTS TO THE INSURANCE INDUSTRY IT DEVELOPMENT QA TESTING CEDERIGHT REINSURANCE STAFF AUGMENTATION S I M P L I F Y I N G W H AT M AT T E R S 2 OUR EXPERTISE 01 02 03 04 IT Development QA Testing

More information

customer case study TXU ENERGY IMPROVES CALL CONTAINMENT BY 18%; SEES 11% LIFT IN CSAT

customer case study TXU ENERGY IMPROVES CALL CONTAINMENT BY 18%; SEES 11% LIFT IN CSAT customer case study TXU ENERGY IMPROVES CALL CONTAINMENT BY 18%; SEES 11% LIFT IN CSAT Our senior leadership team was blown away when they heard the customer engagement with the system. The entire room

More information

LIVEPERSON SOLUTIONS BRIEF. Identify Your Highest Value Visitors for Real-Time Engagement and Increased Sales

LIVEPERSON SOLUTIONS BRIEF. Identify Your Highest Value Visitors for Real-Time Engagement and Increased Sales LIVEPERSON SOLUTIONS BRIEF Identify Your Highest Value Visitors for Real-Time Engagement and Increased Sales 2014 LIVEPERSON SOLUTIONS BRIEF Targeting Targeting technology in LivePerson s LiveEngage digital

More information

IT Service Management by SAP Africa (ITSM) Dirk Smit ALM Engagement Manager

IT Service Management by SAP Africa (ITSM) Dirk Smit ALM Engagement Manager IT Service Management by SAP Africa (ITSM) Dirk Smit ALM Engagement Manager Optimize IT Operations Process Support Business Goals CIO CEO/CFO Reliable Business Support Changes to improve IT services are

More information

Everything Your Business Needs in a Server, Nothing it doesn t.

Everything Your Business Needs in a Server, Nothing it doesn t. Everything Your Business Needs in a Server, Nothing it doesn t. Ideal as a first server for small businesses with up to 25 users, Windows Small Business Server 2011 Essentials provides a cost-effective

More information

JENZABAR EX. Exceptional insights. Extraordinary results. JENZABAR EX

JENZABAR EX. Exceptional insights. Extraordinary results. JENZABAR EX JENZABAR EX Exceptional insights. Extraordinary results. JENZABAR EX JENZABAR EX A Proven Solution for Higher Education Jenzabar EX is a comprehensive, fully-scalable administrative platform designed specifically

More information

Case Study: How Volvo Uses Advanced Automation to Deliver Relevant Buying Stage Content to Customers and Keep the Sales Force Advised

Case Study: How Volvo Uses Advanced Automation to Deliver Relevant Buying Stage Content to Customers and Keep the Sales Force Advised Case Study: How Volvo Uses Advanced Automation to Deliver Relevant Buying Stage Content to Customers and Keep the Sales Force Advised John Johnston ebusiness Marketing Manager Volvo Construction Equipment

More information

Microsoft Dynamics CRM. The Armanino Advantage

Microsoft Dynamics CRM. The Armanino Advantage Microsoft Dynamics CRM The Armanino Advantage Become a Dynamic Business Empower your organization to deliver the kind of customer experiences that grow revenue, loyalty and your business. Microsoft Dynamics

More information

Buyer s Guide: Evaluating Content Marketing Solutions

Buyer s Guide: Evaluating Content Marketing Solutions Buyer s Guide: Evaluating Content Marketing Solutions Evaluating Content Marketing Solutions 2 Executive Summary Across industries, companies are looking for smarter ways to attract and engage customers

More information

Top Reasons to Purchase a Business Solution from Microsoft

Top Reasons to Purchase a Business Solution from Microsoft Top Reasons to Purchase a Business Solution from Microsoft Introduction You ve worked hard to build your small or midsize business and when it comes to the technology that helps you run it, there s no

More information

White Paper 8 STEPS TO CLOUD 9. How a hybrid approach can maximise the business value of cloud and what you can do to make it happen

White Paper 8 STEPS TO CLOUD 9. How a hybrid approach can maximise the business value of cloud and what you can do to make it happen White Paper 8 STEPS TO CLOUD 9 How a hybrid approach can maximise the business value of cloud and what you can do to make it happen Introduction Today, we re seeing IT s place in the enterprise evolving

More information

Transform your customer relationships. Avanade Enterprise CRM Solutions

Transform your customer relationships. Avanade Enterprise CRM Solutions Transform your customer relationships Avanade Enterprise CRM Solutions Avanade has deployed more Microsoft Dynamics CRM solutions than any other organization in the world. Our CRM experts utilize our global

More information

Establishing a Private Cloud

Establishing a Private Cloud SPONSORED CONTENT Fireside Chat Solutions Brief Establishing a Private Cloud By Miklos Sandorfi, Vice President of Solutions & Cloud, Hitachi Data Systems Claude Lorenson, Senior Product Manager, Cloud

More information

YOUR COMPLETE CRM HANDBOOK

YOUR COMPLETE CRM HANDBOOK HIGHER EDUCATION: YOUR COMPLETE CRM HANDBOOK EVERYTHING YOU NEED TO KNOW TO GET STARTED WITH CRM Introduction WHAT IS CRM? CRM is much more than a buzzy acronym that s been tossed around the business and

More information

The business owner s guide for replacing accounting software

The business owner s guide for replacing accounting software The business owner s guide for replacing accounting software Replacing your accounting software is easier and more affordable than you may think. Use this guide to learn about the benefits of a modern

More information

IMPROVING CUSTOMER SUPPORT THROUGH UNIFIED OMNICHANNEL CUSTOMER SELF-SERVICE

IMPROVING CUSTOMER SUPPORT THROUGH UNIFIED OMNICHANNEL CUSTOMER SELF-SERVICE IMPROVING CUSTOMER SUPPORT THROUGH UNIFIED OMNICHANNEL CUSTOMER WHAT IS UNIFIED OMNICHANNEL CUSTOMER? OUR STORY As veterans of the software and customer service industries, we shared the same pains as

More information

The New Rules of Workforce Management

The New Rules of Workforce Management The New Rules of Workforce Management What can today s Workforce Management solutions do for your contact center? Provide advanced functionality, including leave management, self-service, mobile features

More information

Why the delivery approach matters for IT initiatives

Why the delivery approach matters for IT initiatives Avanade Point of View Why the delivery approach matters for IT initiatives Value-added delivery The world is changing. The combination of rising technology change and the impact of economic uncertainty

More information

Your fully managed marketing cloud to deliver digital customer experiences at speed

Your fully managed marketing cloud to deliver digital customer experiences at speed Digital Marketing Managed Services Your fully managed marketing cloud to deliver digital customer experiences at speed Executive Summary Your customers want more personalized experiences with more relevant

More information

Kentico E-commerce Solution for developers

Kentico E-commerce Solution for developers for developers Unlimited Development Options. Flexible platform for use with a variety of online stores Ready-to-use online store templates DevNet community portal for questions and add-ons Closed-loop

More information

Leaving Money On The Table

Leaving Money On The Table 10 Ways Retailers Are Leaving Money On The Table Page 1 Let s face it: gaining and retaining customers can often feel like a high stakes match. What s the right balance between what you ll give in the

More information

BILL PAY MARKETING RESOURCE GUIDE FOR BILLERS

BILL PAY MARKETING RESOURCE GUIDE FOR BILLERS BILL PAY MARKETING RESOURCE GUIDE FOR BILLERS LOWER COSTS. INCREASED LOYALTY. ENHANCED CUSTOMER SATISFACTION. Visa Bill Pay can help provide tangible benefits for your business and your customers. By implementing

More information

IBM Enterprise Content Management Solutions Services and Support. 2013 IBM Corporation

IBM Enterprise Content Management Solutions Services and Support. 2013 IBM Corporation IBM Enterprise Content Management Solutions Services and Support Who is ECM Software Services and Support? Technical experts providing successful customer engagements and support Global technology and

More information

Customer Relationship Management (CRM) Business Guide. Superfast Business Wales

Customer Relationship Management (CRM) Business Guide. Superfast Business Wales Superfast Business Wales Customer Relationship Management, or CRM, is an approach to doing business that can transform the performance and profitability of an organisation. Business Guide Customer Relationship

More information

READY Now. EHReadySM

READY Now. EHReadySM READY Now. EHReadySM For hospitals ready to lead, HP is ready to help The right Electronic Health Record (EHR) system can bring hospitals, physicians and patients together to improve quality of care. Now,

More information

THE BIG EASY GUIDEBOOK TO MARKETING AUTOMATION

THE BIG EASY GUIDEBOOK TO MARKETING AUTOMATION THE BIG EASY GUIDEBOOK TO MARKETING AUTOMATION The essential guide to EASILY creating sophisticated, automated marketing programs that drive revenue 2009 Marketo, Inc. All rights reserved Forget the Hard

More information

Personalisation. The database. communications brief: direct marketing 1. Title: The PIN code

Personalisation. The database. communications brief: direct marketing 1. Title: The PIN code direct marketing 1 A recent Brandscience survey by media group OMG showed that targeted communications increase response rates by up to 62% over generic equivalents. The US Direct Marketing Association

More information

WHITE PAPER. www.fusionstorm.com. Easing the Way to the Cloud:

WHITE PAPER. www.fusionstorm.com. Easing the Way to the Cloud: WHITE PAPER: Easing the Way to the Cloud: 1 WHITE PAPER Easing the Way to the Cloud: The Value of Using a Reference Architecture in Private Cloud Deployments for Microsoft Applications and Server Platforms

More information

J U L Y 2 0 1 2. Title of Document. Here is the subtitle of the document

J U L Y 2 0 1 2. Title of Document. Here is the subtitle of the document J U L Y 2 0 1 2 Title of Document Here is the subtitle of the document Introduction to OpenText Protect Premier Anywhere Deploying and maintaining advanced Enterprise Information Management (EIM) solutions

More information

vision realize your software-defined with the Digital Data Center from Atos Whitepaper

vision realize your software-defined with the Digital Data Center from Atos Whitepaper realize your software-defined vision with the Digital Data Center from Atos Whitepaper Revolutionize agility and flexibility. Accelerate time to market. Mitigate risk without inhibiting innovation. Reduce

More information

Marketing Automation Software Comparison /Reviews White Paper

Marketing Automation Software Comparison /Reviews White Paper Microsoft Marketing Automation Software Comparison /Reviews White Paper [Type the document subtitle] Jackson Lane 7/7/2014 Marketing Automation Software Comparison/Reviews: The best marketing automation

More information

225 Bush St, Ste. 1150 West, San Francisco, CA 94111 866.497.5505 www.bizo.com Follow us on Twitter: @bizo

225 Bush St, Ste. 1150 West, San Francisco, CA 94111 866.497.5505 www.bizo.com Follow us on Twitter: @bizo 5 225 Bush St, Ste. 1150 West, San Francisco, CA 94111 866.497.5505 www.bizo.com Follow us on Twitter: @bizo 5 B2B Lead Nurturing Mistakes & How to Fix Them In the business-to-business (B2B) marketing

More information

How to Select a Lifecycle Marketing Automation Solution

How to Select a Lifecycle Marketing Automation Solution How to Select a Lifecycle Marketing Automation Solution rightoninteractive.com It s a brutal world out there for marketers. After years of having budgets slashed, it doesn t look like it s getting better.

More information

TABLE OF CONTENTS. Why Email Marketing? Growing Your Subscribers. Email Content Ideas. Email Best Practices. Conclusion

TABLE OF CONTENTS. Why Email Marketing? Growing Your Subscribers. Email Content Ideas. Email Best Practices. Conclusion Growing Your Business with Email Marketing TABLE OF CONTENTS Why Email Marketing? Growing Your Subscribers Email Content Ideas Email Best Practices Conclusion 1 6 10 15 18 WHY EMAIL MARKETING? Email marketing

More information

Proven solutions. Faster results.

Proven solutions. Faster results. Pitney Bowes Global Services Proven solutions. Faster results. Precisely what your business needs. We re focused on your success. In this complex and always evolving world of commerce, it s critical that

More information

Social Media Measuring Your Efforts 03. Step One Align Your Objectives 04. Step Two Measure Reach and Share of Conversation 05

Social Media Measuring Your Efforts 03. Step One Align Your Objectives 04. Step Two Measure Reach and Share of Conversation 05 Social Media Measuring Your Efforts 03 Step One Align Your Objectives 04 Step Two Measure Reach and Share of Conversation 05 Step Three Measure Conversions and Sales 08 Step Four Track and Measure Your

More information

Guide to CLOUD ACCOUNTING How you can transform your business today

Guide to CLOUD ACCOUNTING How you can transform your business today Guide to CLOUD ACCOUNTING How you can transform your business today What is cloud accounting? Whether you re a startup, sole operator or an established company, cloud accounting has the potential to transform

More information

STATE & LOCAL GOVERNMENT DIGITAL ENGAGEMENT TRENDS REPORT: 2015

STATE & LOCAL GOVERNMENT DIGITAL ENGAGEMENT TRENDS REPORT: 2015 DIGITAL ENGAGEMENT TRENDS REPORT: 2015 INTRODUCTION TOPICS ENGAGEMENT TRENDS Each year brings with it new digital communication trends, technologies and strategies. That s why at the end of last year,

More information

CRM and KM integration: its time has come

CRM and KM integration: its time has come WHITE PAPER CRM and KM integration: its time has come An integrated look at the functions of CRM and Knowledge Management today s business environment INTRODUCTION Until very recently, customer relationship

More information

DemandGen. Client Experience

DemandGen. Client Experience DemandGen Client Experience More than any other marketing automation consulting firm worldwide, DemandGen is best positioned to recommend marketing automation best practices, based on our unique knowledge

More information

The State of Demand Generation

The State of Demand Generation Demand generation the practice of driving awareness and interest in a brand s products and services isn t new, but modern techniques for demand generation certainly are. Visionaries like Seth Godin have

More information

What s the difference between email marketing and marketing automation?

What s the difference between email marketing and marketing automation? Marketing automation is a technology platform for marketers to create, nurture, and pass leads to sales. Most marketing automation platforms (MAPs) have functions for email marketing, social media, contact

More information

Informatica Data Quality Product Family

Informatica Data Quality Product Family Brochure Informatica Product Family Deliver the Right Capabilities at the Right Time to the Right Users Benefits Reduce risks by identifying, resolving, and preventing costly data problems Enhance IT productivity

More information

Em@il Marketing integration and automation tactics that lift conversions and boost ROI.

Em@il Marketing integration and automation tactics that lift conversions and boost ROI. Em@il Marketing integration and automation tactics that lift conversions and boost ROI. How to successfully incorporate social, video, remarketing and marketing automation into your Email Marketing strategy.

More information

Modern Marketing Transformation

Modern Marketing Transformation Modern Marketing Transformation How Five Tenets of Modern Marketing Can Help Health Insurance Marketplaces Successfully Meet Their Enrollment Objectives HOW WILL YOU CONVERT HEALTH CARE APPLICATIONS TO

More information

EXACTTARGET + MICROSOFT = RESULTS. DELIVERED.

EXACTTARGET + MICROSOFT = RESULTS. DELIVERED. CUSTOMER SUCCESS SHOWCASE EXACTTARGET + MICROSOFT = RESULTS. DELIVERED. More than 2,000 organizations worldwide rely on ExactTarget s integrated solutions to drastically improve the effectiveness of their

More information

CRM Made Easy for Small to Mid-Sized Businesses

CRM Made Easy for Small to Mid-Sized Businesses CRM Made Easy for Small to Mid-Sized Businesses by Interact Commerce Corporation 8800 N. Gainey Center Drive Scottsdale, AZ 85258 U.S.A. 1.800.643.6400 CRM Made Easy for Small to Mid-Sized Businesses Is

More information

Survey Says: Consumers Want Live Help

Survey Says: Consumers Want Live Help Session Abstracts Optimization Services Track Survey Says: Consumers Want Live Help October 22 nd, 11:00 am Eastern ATG recently surveyed more than 1,000 Internet users who research, apply for, and buy

More information

LivePerson Customer Success Offering

LivePerson Customer Success Offering FUNDAMENTALS LEVEL LivePerson Customer Success Offering Add Digital Engagement Experts to Your Team for Maximum Effectiveness 2015 LivePerson s Customer Success program is well known for its outstanding

More information

Beyond the Referral: The Growing Role of Customer Advocates in Technology Marketing

Beyond the Referral: The Growing Role of Customer Advocates in Technology Marketing Beyond the Referral: The Growing Role of Customer Advocates in Technology Marketing Barb Pfeiffer Senior Consultant & Chief Channel Expert The Partner Marketing Group Beyond the Referral: The Growing Role

More information

Get Your Head in the Cloud

Get Your Head in the Cloud Get Your Head in the Cloud A Comprehensive Guide to SaaS. SaaS for Dummies: A business managers guide to Software as a Service SaaS For Dummies has been written in partnership with Oracle to help you the

More information