Advanced Automation SUITE. Network Server SUITE

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1 3.0 Advanced Automation SUITE LEVEL Achieve fail safe control of IBM i core applications, optimize system performance, disk space and spooled file processing and significantly reduce IT costs. Operations Center SUITE Network Server SUITE Monitor Improve Alert Automate

2 Keep a close watch on your vital IBM i systems with Advanced Automation Suite Powerful Technology. Proven Expertise. Advanced Automation Suite offers powerful monitoring and automation features to keep a close watch and proactive control of business applications and critical processes and optimizes the performance of your IBM i systems. This solution ensures your systems are running to their full potential, maximizes system uptime for your business, saves significant operational costs and reduces the risk of human error. Used by corporate data centers, managed services businesses and IBM customers, the software monitors in real-time, notifies you of potential problems, automatically initiates the required response to fix issues and logs its actions. This eliminates repetitions of the same problem, avoids late night support calls and troubleshooting by IT staff. Advanced Automation Suite provides early warning systems that could impact the business. Significant savings can be achieved by automating 100% of manual tasks and checking procedures and more efficient utilization of system resources. This enables the organization to grow without the need to take on additional IT support staff. Halcyon s solutions interface with recognized open source systems such as Security Information Event Managers (SIEM), Log Amalgamators, IBM Tivoli, HP Openview, CA Unicenter, BMC Patrol and any Syslog or SNMP compliant system. The software also interfaces with both in-house and proprietary Help Desk systems. I enjoy working with Halcyon they are first-class. They produce a high-quality product, they listen to our business needs and they value our feedback Mizuno Business Application Monitoring Use specialist, in-built templates to automatically montior critical business applications like Lawson M3 (Movex), SAP, JD Edwards, Misys Equation, Midas Plus, Infor and well-known High Availability solutions. Further integration with other Halcyon specialist tools allow the monitoring of any web browser-based applications. Performance Monitoring Monitor the performance of multiple systems and partitions and view both detailed and graphical results displayed in real-time using the intuitive interface. Statistical and trend analysis is provided as well as automated alerting of performance threshold breaches. Disk Space Management Quickly see what is taking up your disk space and remove longforgotten files, out-of-date test libraries, old spooled files, save files and IFS folders. Provides comprehensive analysis of all disk resources including the IFS, using flexible build processes for improved efficiency and reduced build time. Spooled File Management A comprehensive spooled file distribution and archiving tool which offers real-time spooled file monitoring, filtering and fast retrieval of archived spooled files. It performs actions on spooled files without the need for program changes such as automatically ing the summary page of a report or converting them into PDFs or HTML web pages. Enterprise Management & Mobility Halcyon Enterprise Console, included with the software, gives full visibility of messages and alerts generated by IBM i, AIX, Windows and Linux servers providing a centralized dashboard view of your entire enterprise. A smart App, free to Halcyon customers, means you can view the status of your managed servers, applications and SNMP devices by having a portable view of your Enterprise on your iphone/ipad/ipod Touch or Android device. 2 - Advanced Automation Suite

3 How Advanced Automation Suite can solve your business challenges What our customers say about Advanced Automation Suite: In addition to handling IBM i messages, job queues, output queues and devices for issues or threshold breaches, Advanced Automation Suite also monitors for, and notifies you of, scheduled events that have not run as planned. Proactively monitor key business applications, effectively manage your disk space and spooled files and ensure that system performance is maintained within service level agreement thresholds. Advanced Automation Suite can overcome your business and operational challenges by: Alerting systems operators to an impending business affecting issue, such as suspension of disk mirroring or imminent disk failure Effectively managing and controlling critical business applications such as Lawson M3 (Movex), SAP, JD Edwards, Misys Equation, Midas Plus and Infor as well as High Availability solutions Rapid deployment and monitoring using preconfigured rules and templates Notifying, in real-time, that a time-critical job has not yet finished Ensuring maximum availability and continuous operation of critical IT Systems Providing long-term trend analysis on the performance of your IBM i servers Improving system performance by increasing available disk space Avoiding unnecessary disk upgrades by performing regular system housekeeping to keep disk usage in check Releasing disk space by not having to retain spooled files directly on the system Archiving and restoring individual spooled file entries or entire output queues Interfacing with integral calendars so that scheduled events and Restricted Tasks can run in an unattended environment Providing real-time auditing and security alerts Scheduling event monitors and alert notification so that complete or failed processes replicate your current working patterns and escalation policies Allowing you to view the status of your managed servers from the convenience of a mobile device Improving business process visibility and reducing costs Monitoring multiple systems, on multiple platforms without the need for additional staff The Disk Space Manager module coupled with Halcyon Disk Explorer graphical user interface has allowed us to more proactively manage the disk use of our corporate production and development i5 servers. It has enabled us to empower key users globally to view the data in the same way we do; the speed to action for deriving benefit when housekeeping activities are performed is now evident. Halcyon s reporting functionality is also excellent with various options available for exporting data views. Operations Manager, Reckitt Benckiser Spooled File Manager module archives and compresses hundreds of thousands of spooled reports to immediately save me disk space, but gives me very flexible and powerful search tools to enable easy retrieval later. Data Processing Manager, City of St. Louis Water Division We have found the Performance Analyzer module to be an invaluable tool for system monitoring in a multi IBM i environment. Statistical analysis and service level reporting has been simplified enabling us to produce reports at our clients request. We can say that Halcyon s technical support and after sales service can only be described as exemplary. Operations Support Consultant, Computacenter M M Sy Op Ad Au Advanced Automation Suite - 3

4 Requirements Advanced Automation SUITE Graphical User Interface (GUI) Operations Center SUITE Business application monitoring templates Business continuity Network Server SUITE Consolidate existing tools Cost reduction Powerful monitoring and automation techniques Virtualization management More efficient scheduling of events Easy to install Flexibility Security compliance Smart automation using command scripts Reporting tool 3.0 Customer Requirements & Business 3.0 Benefits Business Benefits Provides a high level management view and business process visibility. Can be used to define and assign an action or number of actions when a logged event produces a message. Automatic monitoring of critical business applications using specialist templates to improve process visibility, give you greater operational efficiencies and responsiveness. Integrate into other Halcyon specialist tools to monitor any web-based applications. Create and replicate your unique master environment and automatically highlight events that occur during the back-up process. Integrate Advanced Automation Suite into your own internal systems and have a dashboard view of your entire infrastructure - anytime, anywhere, anyplace. Significantly reduce costs by: Reducing late night support calls caused by incomplete or failed processes Automating the management of disk space to optimize usage Optimizing performance without impacting on existing system resources Improving access to business information and distribution processes Automate the monitoring of virtually any component, job, subsystem or device on your IBM i by automating key repetitive tasks and assigning message rules to execute an action or procedure. Install more than one version of Advanced Automation Suite on a single platform. You can even install the software and test the configuration and PTFs without affecting your live environment. Avoid unplanned outages by removing points of failure and scheduling essential system backups and housekeeping tasks, to reflect your business processes and escalation policies, in a completely unattended environment. Advanced Automation Suite comes with remote installation and intelligent templates making installation possible within minutes. Use of calendars allows increased flexibility in scheduling event monitoring to reflect your organization s working patterns Intelligent templates enable you to respond to a specific event or alert to reflect your organization s processes. For example, call a particular program or a particular person Enhanced Audit trail, security journaling and access control. Advanced Automation Suite enables you to restrict options to particular user(s) or organization(s). Automate and replicate how your organization responds to a given situation. Access comprehensive reporting capabilities including the audit journal. 4 - Advanced Automation Suite

5 Business Application Monitoring Templates Use Halcyon s templates to monitor all of your critical business applications running across a multi-platform environment. The solution is ideal for outsourcing environments, managed service providers and individual businesses. Halcyon templates are designed to provide the same level of monitoring across a number of similar devices by applying a set of user-defined filters with a single click. This greatly reduces set-up time and ensures all systems are covered by at least a basic level of monitoring. Should you need to make a system-wide change at a later date, a single update covers all systems using the template. Business Application Monitoring Infor (M3, XA, System 21 Aurora etc.) Oracle JD Edwards SAP Misys Equation & Midas Plus In-house written applications High Availability Software Benefits Effective use of system resources by running jobs at the best time for your system, your operators and your users Halcyon s software monitors the application availability. If it is not available we automatically fix the issue, or, if this is not possible we notify you to take some action or investigate further Reduce operational costs by automating all out-ofhours processing Halcyon doesn t just monitor for failure in your IT environment - we actively prevent it Advanced Automation Suite - 5

6 Optimize Systems Performance Advanced Automation Suite includes the Performance Analyzer module. This provides statistical and trend analysis as well as comprehensive performance monitoring, alerting and management capabilities. Monitor multiple systems and partitions and view both detailed and graphical results displayed in real-time using the intuitive interface. Performance Analyzer Utilizes advanced design techniques to reduce the impact on system resources Any number of IBM i servers can be monitored simultaneously Each server can be monitored during different time periods and performance recorded at different snapshot intervals Instant alerts generated if utilization exceeds pre-defined performance thresholds On-screen performance graphs enable administrators to drill-down to job level Quickly identify resource grabbing jobs and/or users and take prompt corrective action or let the system automatically resolve the issue Performance statistics can be shown in both graphical and tabular format so the exact information you need is easy to see. Mobile View Halcyon s Performance Analyzer application offers a portable view of your IBM i system performance so you can view your performance data on your iphone/ipod Touch/iPad. A free App, developed by Halcyon, connects to your IBM i and displays performance and information automatically refreshing the data every minute. Service Level Agreement Reporting An optional plug-in module for Advanced Automation Suite enables companies to generate Service Level Agreement (SLA) reports for management. We have used a unique methodology for managing and reporting on service level agreements allowing companies to quickly identify through SLA flags which aspects of the service level agreement are not being met. This means these issues can be investigated with the minimum of delay which is an important factor particularly for IT outsourcing companies who need to demonstrate the value of their services to their clients. Companies can select performance statistics that are important to their operations and choose to have these displayed on screen, for example, CPU, ASP%, pool transitions, jobs, batch jobs and response times. Individual users can also create their own tailored views of performance statistics. 6 - Advanced Automation Suite

7 Optimize Disk Space Advanced Automation Suite includes the Disk Space Manager module. This provides a full anaylsis of all disk resources including the IFS, using flexible build processes for improved efficiency and reduced build time. Quickly see what is taking up your disk space and remove long-forgotten files, out-of-date test libraries, old spooled files, save files and IFS folders. User-defined Applications allow you to create a named collection of libraries, folders and/or directories which can then be analyzed as a single unit. You can also configure build settings by application. Real-time interrogation and drill-down through a familiar Windows graphical interface (shown left). Features Decide what level of detail is required for each object. Alternatively, let the system automatically decide the level of detail, based on the stability of the library size The advanced hierarchical viewer allows you to analyze the collected data using a comprehensive set of standard and user-definable display formats and display the data exactly as you want Easily find the information you want using the sorting and filtering options combined with both 'tree-mode' and 'flat-mode' views Allows for real-time interrogation and drill-down through a familiar Windows interface Percentage change and actual changes to disk space can trigger thresholds which are set to alert when exceeded Quickly identify resource grabbing jobs and/or users and take prompt corrective action or let the system automatically resolve the issue Customer Benefits Save money and avoid unnecessary disk upgrades by performing regular system housekeeping Improve system performance by increasing available disk space Quickly discover which objects are taking the largest amount of disk space Drastically reduce the time needed to manage your disk space as it can now be done automatically on a regular basis Prevent critical storage conditions being encountered by having early warning of increased disk space Reduce the risk of disaster by knowing what libraries and other objects have not been saved for some time Analyze trends for historical analysis and predict when capacity will become a problem Advanced Automation Suite - 7

8 Manage, distribute and archive spooled files Advanced Automation Suite includes the Spooled File Management module; the perfect solution for the distribution and archiving of information which is important to your business. Spooled File Manager also provides realtime monitoring, filtering and fast retrieval of archived spooled files. It automatically performs actions on spooled files without the need for program changes such as automatically ing the summary page of a report. Features Archive and restore individual spooled file entries or entire output queues Compress archived output queues to free disk space Automatic spooled file distribution based on spooled file name, user name, user data, form type, job name and report titles Copy spooled files and override any attributes Send spooled files to any local or remote output queue Export spooled files as PDF attachments or embody small printouts within the itself reports to ad-hoc addresses or addresses stored in either Microsoft Outlook or Lotus Notes Customer Benefits Never have to re-run a job again just because a user loses their printout. By saving spooled file entries on near-line or offline storage, it is always possible to restore individual spooled file entries for re-printing Forget about program changes when determining who gets which printout - everything is handled automatically Accommodate users' requests for changes to report distribution with ease Improve system performance by archiving or deleting old spooled files still deemed 'active' by the system Reduce paper wastage by printing only those reports that are necessary - many reports are only needed for archive purposes Free up disk space by not having to retain spooled files directly on the system 8 - Advanced Automation Suite

9 Enterprise Management & Mobility Centralized Dashboard View LEVEL 3 Advanced Automation Suite At-A-Glance The Halcyon Enterprise Console is a centralized GUI, providing a real-time focal point for all your cross-platform monitoring, allowing you to view and respond directly to, messages and alerts generated by IBM i, AIX, Windows and Linux servers. It can also manage alerts from other key agent-less hardware such as hubs, routers and switches. Replies can be given to messages and alerts closed from the central console while color-coded options help identify different servers and/or different types of alerts. Comprehensive filters can escalate actions, change severity and forward alerts. Mobile Monitoring Halcyon s Enterprise Console, included free of charge with Advanced Automation Suite, can also be used remotely on your Apple or Android smartphone or tablet device. Free Apps, developed by Halcyon, allow you the freedom of being able to remotely monitor and respond to messages and alerts received from your servers and devices across your organization s network. Use the Enterprise Console App to view the current status of your entire network, even when you are not at your desk. Follow up any messages received on the Console by sending an , SMS text or forwarding into an integrated helpdesk application. Use the Archive Viewer option to see what has happened with any messages or alerts received while you were off-line or unavailable, so you can keep fully informed at any time and from any location. Enterprise Console: A dashboard view of your entire enterprise, regardless of platform Mobile Monitoring & Smart Apps IBM i, i5/os Monitoring Intelligent Business Templates Message Monitor FTP Monitor TCP/IP Monitor Output Queue Monitor Device Monitor Job Log Monitor Job Queue Monitor Object Monitor Distribution Queue Monitor User Profile Monitor Inactivity Monitor Audit Journal Monitor Restricted Tasks Management Performance Monitoring Performance Management Performance Analyzer GUI Disk Space Management Disk Explorer GUI Spooled File Management SLA Reporting Business Application Templates Help Desk Integration PCI, SOX, JSOX, ISO Compliance Advanced Automation Suite - 9

10 Halcyon s technology is great. We no longer worry about catastrophic problems. The Halcyon system addresses issues that might have been unforeseen. Additionally, the system catches much more than a technician would. iseries Consultant, Meridian IT Inc. About Halcyon Software Halcyon Software is a global leader in multi-platform systems management solutions that reduce the complexity and cost of monitoring critical business systems, core applications and processes. Halcyon helps companies to prevent business disruption, increase the efficiency of IT services and save costs. In most cases, Halcyon s solutions increase IT efficiency by percent, delivering significant savings and a rapid return on investment often in less than six months. Halcyon achieves this in three ways: Monitoring: Halcyon s monitoring software keeps a vigilant watch on the most critical IT systems and core applications on which business depends. IT administrators receive early warnings of any potential problems or bottlenecks before they affect the organization. Automating: Halcyon enables IT teams to set up self corrective actions to issues or problems to ensure that they never impact the business again. IT teams can also automate regular tasks, checks or jobs which would normally be undertaken manually. This frees up valuable resources, saves costs and helps to eliminate human error. Reporting: Halcyon s cloud-based reporting solution proves to management that the IT team is achieving the service levels demanded by the business or flags any issues so they can be quickly resolved. Halcyon s products support IBM Power Systems, including IBM i, AIX, Linux and Windows platforms. With regional offices in the United States, UK and Australia, Halcyon also has a network of partners and distributors supporting territories world-wide. For further information visit Advanced Automation Suite

11 IBM i Monitoring and Automation Software Compare Products LEVEL 3 There are 4 levels of monitoring and automation solutions for your IBM i environment. Advanced Automation Suite is Level 3. Compare other products in the Halcyon range below. IBM i Monitoring & Automation Features Enterprise Console - dashboard view of entire enterprise regardless of platform LEVEL 1 LEVEL 2 LEVEL 3 LEVEL 4 Message Management Suite Systems Operations Suite Advanced Automation Suite Operations Center Suite Templates Message Monitoring FTP Monitoring TCP/IP Monitoring Output Queue Monitoring Device Monitoring Job Log Monitoring Job Queue Monitoring SLA Reporting Object Monitoring Distribution Queue Monitoring User Profile Monitoring Inactivity Monitoring Audit Journal Monitoring Restricted Tasks Management Performance Monitoring Performance Analyzer GUI Disk Space Management Disk Explorer GUI Spooled File Management Advanced Job Scheduling Infor (M3, XA, System 21 Aurora etc.) Monitoring JD Edwards (EnterpriseOne, World) Monitoring SAP Monitoring Misys Equation and Midas Plus Monitoring High Availability Monitoring Help Desk Integration PCI, SOX, JSOX, ISO Compliance For more information regarding our other product suites as shown above, please see; Advanced Automation Suite - 11

12 What Next? 1. Watch Halcyon s 3 minute video at 2. Download a free 30-day software trial 3. Book a one-to-one, pre-evaluation webinar with our technical experts. We ll focus on areas relevant to your organization, making the whole session as productive as possible for you. Learn More Subscribe to product updates: For case studies: For white papers, online product tours, datasheets, Technical Tips, FAQs and manuals: Fair Pricing Policy No Gimmicks. No Gotchas. Just premium software at a fair price. Our policy is simple: Only pay for what you use Our IBM i software is priced per active core meaning that you only pay for the processors you are currently using. Transparent pricing If you need to switch on another core or upgrade your hardware in the future you have clarity on costs. The more cores you utilize on your system the greater the discount. No maintenance hikes We never impose significant maintenance increases on our customers. If you want total peace of mind and fixed prices ask about our long term contract options. No tricks or gimmicks (or nasty surprises) Contact Halcyon Software Inc (US) t: e: sales@halcyonsoftware.com w: Halcyon Software (Europe) t: +44 (0) e: sales@halcyonsoftware.com w: Halcyon Software (Australia) Pty Ltd t: e: sales@halcyonsoftware.com w: Halcyon Software is a registered trademark of Halcyon Software Holdings Limited in the United Kingdom and in other countries. IBM, IBM i, iseries, System i, AIX and Power Systems are registered trademarks of International Business Machines Corporation in the United States and in other countries. Infor M3 (Movex), XA (MAPICS) and XE (System 21 Aurora) are registered trademarks of Infor. SAP is the registered trademark of SAP AG in Germany and in several other countries. JD Edwards is the registered trademark of Oracle. Misys is the registered trademark of Misys plc. Windows is a registered trademark of Microsoft Corporation. UNIX is a registered trademark of The Open Group. Linux is a registered trademark of Linus Torvalds. Apple or Apple is a registered trademark of Apple Inc., registered in the U.S. and in other countries. Android is a trademark of Google Inc. Copyright 2014 Halcyon Software. All rights reserved.