PrestoFax User Guide Version 3.0

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1 PrestoFax User Guide Version 3.0 Page 1 of 12

2 PrestoFax User Guide Table of Contents Incoming Faxes... 3 Outgoing Faxes... 3 PrestoFax Web Interface Instructions... 4 Logging into the PrestoFax Web Interface... 4 Accessing Incoming and Outgoing Faxes... 5 Sending a Fax... 6 Changing your Username, Password and Fax Validation Code and Adding or Changing Addresses for Inbound and Outbound Faxing... 8 File Encryption... 9 Other Options Logging out of the System Page 2 of 12

3 Incoming Faxes Your incoming faxes will be delivered to the addresses registered under your account. The faxes are delivered as PDF attachments. Your incoming faxes can also be accessed via the PrestoFax web interface. Please refer to page 5 for instructions on accessing your incoming faxes via the web interface. Outgoing Faxes To send a fax from your client, simply send the to The fax number should be the 10 digit number (area code plus number) for faxes sent to numbers within the North American numbering plan. If you are sending a fax elsewhere internationally, the fax number should be country code + number (e.g ). Your Fax Validation Code must be included somewhere in the Subject line. Also, you must send the message from one of the addresses registered for outbound fax delivery (please refer to page 8). The body of the and all attachments will be sent. Most common document formats are supported. If you want the first page of your fax to be your first attachment (e.g. a cover sheet that you created), please leave the body of your completely blank. Fax Validation Code You can also send faxes from the PrestoFax web interface. Please refer to page 6 for instructions on sending faxes from the PrestoFax web interface. Page 3 of 12

4 PrestoFax Web Interface Instructions Logging into the PrestoFax Web Interface Go to https://prestofax.attendantsource.com/ Enter your username (your address) Enter your Password Click on Login Page 4 of 12

5 Accessing Incoming and Outgoing Faxes After you login, you will see your incoming faxes. To open or save a particular fax, just click on it. To access your outgoing (sent) faxes, click on Sent faxes on the left side. To open or save a particular fax, just click on it. Please note that Sent faxes will only appear on the left side when you are in your Mailbox. If you are not in your Mailbox, click on Setup on the left side and then select Mailbox. Sent faxes will then appear on the left side. Page 5 of 12

6 Sending a Fax To send a fax from the web interface, just click on Send new fax on the left side. Please note that Send new fax will only appear when you are in your Mailbox. If you are not in your Mailbox, click on Setup on the left side and then select Mailbox. Send new fax will then appear. Enter the destination fax number and add any notes regarding the fax you are sending. Then select whether you want to include a system-generated cover sheet, or not. Please note that you can create your own cover sheet and simply upload it as your first document (see next page). If you choose the cover sheet option, you can then modify it as required. Page 6 of 12

7 You can then add one or more documents (documents will be sent in the order that they are listed/uploaded) and click Send. Page 7 of 12

8 Changing your Username, Password and Fax Validation Code and Adding or Changing Addresses for Inbound and Outbound Faxing When you initially login, you will see a list of incoming faxes that you have received. Click on the Setup tab at the top. Scroll down to the Login options section. Here you can change your password and the address which is used as your login username. Just click on the existing username ( address) or on the pencil icon to the right of it. You can add additional addresses where you will receive incoming faxes by clicking on the + icon in the Inbound fax options section. Similarly, you can add additional addresses from which faxes can be sent by clicking on the + icon in the Outbound fax options section. The Fax validation code can be set or changed (if applicable). The Fax validation code must be included anywhere in the Subject line when sending outbound faxes from your ( to fax). Page 8 of 12

9 File Encryption If you choose to use the file encryption password option, you will be required to enter the file encryption password that you have specified in our web interface in order to open the PDF file when you receive an incoming fax. The PDF file/fax itself is 128 bit encrypted. You can also take advantage of the file encryption option for outgoing faxes. If you send a fax with a PDF attachment (either via to fax or web to fax), you must encrypt that PDF with the same file encryption password that is used for incoming faxes. The system will decrypt the file so that it can then be converted to a faxable format (TIFF) and delivered to the recipient fax machine. The system will only decrypt PDF files, so do not attempt to send faxes with encrypted attachments that are not in PDF format. Page 9 of 12

10 Other Options There are a variety of other options that can be accessed by clicking on Setup on the left side and then selecting System settings. You can use the Outbound fax number drop-down menu to select which fax number will be displayed on your outbound faxes. You can also specify whether you want to receive incoming faxes in PDF or TIFF format. Page 10 of 12

11 Logging out of the System Once you are finished, just click on Logout. Page 11 of 12

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