TEST DE NIVEAU. Pour la préparation à la certification CSCP: Certified Supply Chain Professional de l APICS

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1 PRESENTATION TEST DE NIVEAU Pour la préparation à la certification CSCP: Certified Supply Chain Professional de l APICS Le test de niveau qui va suivre vous permettra d'évaluer votre aptitude à préparer la certification CSCP de l APICS. Il vous permet de tester successivement: - your understanding of written English. Mais si vous avez eu plus de 850 au TOEIC, et votre niveau d anglais devrait être suffisant pour préparer CSCP et il n'est pas nécessaire de faire cette partie du test - your knowledge of the Fundamentals of Supply Chain Management. If you have a low score at this test and although it is not a pre-requisite for the CSCP training course, you will be recommended some additional study before preparing CSCP - your knowledge in Global Supply Chain at the CSCP level. Ces tests sont préparés pour que vous puissiez les passer chez vous, sous votre seule responsabilité. Il est donc de votre intérêt de respecter scrupuleusement les règles de fonctionnement que nous vous proposons. Leur non-respect vous donnerait une fausse idée des difficultés de cette préparation et ne nous permettrait pas de vous conseiller utilement. Le temps passé à répondre aux tests ne devrait pas dépasser 2 heures. Vous devez le gérer au mieux. Ne vous acharnez pas sur une question difficile, passez à la suivante et revenez-y ultérieurement. Toutes les questions ont le même poids. La Certification proposée qualifie vos connaissances, bien sûr, mais aussi l'efficacité et le pragmatisme avec lesquels vous saurez les utiliser dans l'entreprise. Vous devez aussi faire preuve de ces qualités en passant ces tests. Enfin, rappelez-vous qu'il n'est pas attendu que vous répondiez juste à toutes les questions. Certaines peuvent être très difficiles. Ce n'est qu'à la fin du cycle de préparation proposé que vous pourrez y répondre correctement. Si des questions vous paraissent mal formulées ou si les réponses proposées ne sont pas celles que vous attendez, donnez-nous votre avis. Nous vous en remercions à l avance. Ce test est réservé aux professionnels. En effet, dans le cadre de leurs études, les Etudiants disposent déjà de moyens pour évaluer leurs connaissances, tel le TOEIC pour l anglais. REGLES D'ADMINISTRATION DU TEST Ce test étant auto-administré, vous vous mettrez dans les meilleures conditions pour le passer. Vous devez disposer: - d'un local où vous ne serez pas dérangé(e) - d'un temps qui peut atteindre 120 minutes si vous répondez à l ensemble des questions Lors de certains tests, il vous sera spécifié si vous pouvez utiliser un dictionnaire anglais -français non technique Pour remplir et nous retourner vos réponses, téléchargez le fichier EXCEL: "feuille de réponse CSCP". Vous le remplissez sans modifier la position des informations qui y figurent, sinon les résultats obtenus seront incohérents. Vous l'enregistrez en indiquant votre nom sur le nom de fichier puis vous l'envoyez en fichier joint à l'adresse indiquée. Les réponses sous une autre forme (papier, fax, pdf ) ne seront pas prises en compte Ayant pris connaissance des règles ci-dessus et préparé votre équipement vous êtes prêt(e) à passer ces différents tests. Téléchargez le fichier et commencez à travailler.

2 Test of Knowledge of Written English Veuillez vous abstenir de consulter votre dictionnaire pendant ce test 01. The company that Marie DuBois started now sells products throughout the world. A. its B. it C. theirs D. them 02. If your shipment is not delivered Tuesday, you can request a full refund for the merchandise. A. at B. by C. within D. while 03. I went to Nice two weeks ago A. j'allais à Nice toutes les deux semaines B. je suis allé à Nice il y a deux semaines C. j'étais trop beau il y a deux semaines D. je vais à Nice toutes les deux semaines 04. I got my associate to work A. je m'associais à son travail B. je faisais le travail de mon associé C. je travaillais pour mon associé(e) D. je faisais travailler mon associé(e) 05. He could have done it twice a day A. il peut le faire tous les deux jours B. il aurait dû le faire deux fois par jour C. il aurait fallu le faire deux fois par jour D. il aurait pu le faire deux fois par jour 06. I have not seen her since the beginning of fall A. je ne l'ai pas vu depuis le début de sa chute B. il y a longtemps que je n'ai pas vu pleuvoir C. je ne l'ai pas vue quand elle a commencé à tomber D. je ne l'ai pas vue depuis le début de l'automne 07. She was given a present by her friend A. elle a donné un cadeau à son ami B. elle a été présentée à son amie C. son ami lui a fait un cadeau D. elle a été présentée par son amie 08. I wanted her to know that it was delightful A. je veux savoir si elle est délicieuse B. je voulais qu'elle sache qu'elle était délicieuse C. je veux savoir si c'était délicieux D. je voulais qu'elle sache que c'était délicieux 09. Every other day she goes to the cinema A. l'autre jour elle est allée au cinéma B. elle va au cinéma tous les deux jours C. elle va au cinéma les jours impairs D. elle va au cinéma dans la journée 10. I didn't see her because I missed the train and now I miss not seeing her A. je ne l'ai pas vue depuis que j'ai raté mon train et maintenant elle me manque B. je ne l'ai pas vue depuis que j'ai raté mon train et maintenant je lui manque C. je ne l'ai pas vue parce que j'ai raté mon train et maintenant il me manque de ne pas la voir D. je ne l'ai pas vue parce que j'ai raté mon train et maintenant cela lui manque de ne pas me voir 11. In my will, I will eventually leave my entire estate to the Spanish government (Dali). What did he mean by eventually? A. normally B. finally over time, C. currently D. possibly 12 "You must go to school until you are 16" is an example of: A. a recommendation B. a day's schedule C. a strong will D. an obligation 13. While the stock the staff worked in the evenings A. has been checked B. was checked C. check D. was being checked

3 14. The report showed that overall prices are up 3.1 percent 12 months A. since the last B. during the last C. in the following D. periodically over 15. My line manager wants the meeting Immediately A. to arrange B. arrange C. arranged D. be arranged 16. First quarter revenue $45billion from $44 billion a year earlier A. rose to B. increased C. declined from D. expanded at 17. The company expects to see breakeven and a 15 cent a share loss in the second quarter A. approximately B. more than C. more or less D. somewhere between Pour les questions de 18 à 20, Lire le texte suivant et répondre aux questions. Are you setting up a small business? Worried about the costs of renting office space and employing the right people? Rebus Virtual Office World can help you. With our Basic Office Deal, we can set up a virtual office for you practically overnight. We will give your business a professional image and our polite, friendly staff will handle your calls and present your business in the best possible way. We can provide you with: a professional business address, a local phone number and we will also handle mail. For a more personal approach, with the option of forwarding mail and messages to your home address, don t hesitate to ask us about our Premier Office Deals. 18. Where is the text from? A. A message from a business to a current client B. An advertisement for a new business service C. An from one business worker to another D. A newspaper article about a new business s success 19. What does the service provide? A. Off-site staff to perform general office duties B. A site where several businesses can locate their offices C. Advice on how to make your business more professional D. Temporary staff for local businesses 20. Which of the following is not included in the Basic Office deal? A. A polite receptionist B. A mail-forwarding service C. A professional address D. A telephone-answering service 21. all those applying, Mr. Jamison was the most experienced applicant A. of B. from C. against D. with 22. The World Wide Web revolutionized the way we communicate; video-conferencing, internet-phone, and all the other multimedia embedded in the Web extend our global communication A. moreover B. consequently C. for example D. nevertheless 23. They are planning a branch in Europe in three months. A. for open B. for opening C. to open D. open 24. They hire you if you had a valid driver's license A. will B. have C. shall D. would 25. If I begin work at 10 past 8 am and finish at 10 to 9 am, I work for: A. 20 minutes B. 40 minutes C. 50 minutes D. 80 minutes END OF THE ENGLISH TEST

4 Test of Knowledge in the Fundamentals of Supply Chain Management You may now use an English-French Dictionary. 26. Companies that produce a narrow range of high volume products will most likely choose which of the following processes? A. process B. jobbing C. batch D. line 27. Customer-oriented manufacturing performance measures include all of the following EXCEPT A. service parts availability B. cost variances C. product quality D. delivery responsiveness 28. Which is the most reliable feedback on external Product Quality? A. cost of Quality B. in-process quality checks C. Market research D. Final inspection 29. In a make-to-stock company, all of the following are important in constructing the MPS EXCEPT: A. assembly capacity B. accumulated lead time for component parts C. customer backlog D. past due MPS 30. The MRP output that shows the source of the requirements of an item is called: A. a priority report B. an input-output report C. a master schedule report D. a pegged requirements report 31. In a purchasing system, which of the following originates with the department or person who will be the ultimate user? A. a purchase requisition B. a purchase order C. the vendor selection D. a request for quotation 33. Which of the following modes of transportation is most suitable for delivering small volume goods to a dispersed market within a continental area? A. rail B. road C. air D. water 34. Which of the following usually offers the greatest possibility of lead time reduction in a job shop? A. move time B. queue time C. setup time D. run time 35. Which of the following is a major input to an MRP system? A. the sales and operations plan B. the capacity plan C. shop floor activity planning and control D. the master production schedule 36. Time fencing is used in Master Production Scheduling for which of the following purposes: A. minimizing forecast revisions B. improving customer service C. regulating schedule changes D. responding to demand changes 37. In addition to the forecasted demand, the most useful statistical information is the: A. mean of the standard deviation B. standard deviation of the actual demand C. mean of the forecasted demands D. deviation of the forecast errors 38. An overstated MPS leads to all of the following EXCEPT A. invalid priorities on the shop floor B. understated capacity requirements plans C. excessive component part inventories D. insufficient measure of MPS actual results 32. Which of the following is most likely to be the order winner in the early stages of a product's life cycle? A. quality B. design C. support D. price

5 39. A bottleneck in the shop is usually identified by A. the type of product being produced B. the production process being used C. the size of the queue D. the attitude of the foreman 40. Input-output control is a technique for monitoring the A. master Production Schedule B. material Requirements Plan C. capacity Requirements Plan D. sales and Operations Planning 41. Safety stock depends on which of the following? A. variability of demand B. cost of carrying inventory C. cost of placing an order D. product obsolescence 42. The inputs to MRP include output of the: A. capacity requirements plan B. production plan C. forecast D. master production schedule 43. In a traditional supply chain, which of the following statements best represents the relationships among links? A. there are few conflicts about what to produce between production and marketing. B. there are seldom conflicts about how much to produce between production and finance. C. there are few conflicts regarding product shipping methods and shipping frequency between sales and distribution. D. there are constant conflicts about achieving the organization s main objectives between most functions. 44. A traditional production planning and control system converts which of the following outputs to inputs? A. dependent demand to independent demand B. forecast finished goods to independent demand for raw materials C. independent demand to dependent demand D. finished products to takt times and kanbans for material flows 46. In a traditional material requirements planning system, the job of MRP is best described by which of the following statements? A. to produce the right components at the right time in the right quantity B. to determine the quality requirements for end items through process control C. to manage the flow at priorities and synchronize parts flow at the constraint D. to determine the lot sizes for raw materials and components throughout the supply chain 47. In traditional capacity management, capacity requirements planning takes place after which of the following planning process? A. the sales and operations planning process B. the production planning process C. the master scheduling process D. after netting of existing parts in the material requirements planning process 48. In traditional production planning and control systems, production activity control performs which of the following function(s)? A. purchasing control B. planning and control C. planning, execution, and control D. priority and capacity planning and control 49. Value stream mapping A. is discovered after implementing the 5S activity. B. incorporates three phases (discover, pilot, production). C. is a unifying kaizen event. D. is a map of major information and material flow. 50. In theory of constraints (TOC), the drum schedule refers to A. the release of raw materials to the system B. the schedule of operations performed on the constraint C. the scheduled shipping of product from the plant D. the schedule of non-constrained parts being assembled with constrained parts END OF THE TEST: FUNDAMENTALS OF SUUPLY CHAIN MANAGEMENT 45. In traditional production planning and control systems, the master schedule is at which level in the production process? A. for make-to-stock products, the MPS is at the raw materials level. B. for make-to-order products, the MPS is at the component level. C. for assemble-to-order products, the MPS is at the subassembly level. D. for assemble-to-order products, the MPS is at the end product level.

6 Test of Knowledge of the Global Supply Chain at the CSCP level You may also use an English-French Dictionary. 51. Which of the following is the primary benefit of a vertical supply chain strategy? A. multi organization connectivity along the chain B. economies of scale at each supply chain node C. control D. focus on core functions 52. If a firm uses a logistics supplier to integrate with external members and internally combines warehousing and transportation to optimize costs, it has evolved to at least A. stage 1: dysfunctional enterprise B. stage 2: semi functional enterprise 7 C. stage 3: integrated enterprise D. Stage 4: extended enterprise 53. Which of the following would be alo7410n appropriate key indicator for an innovative product s supply chain? A. lean inventory B. time-to-market C. low-cost component supplier D. integral design 54. The term backward integration refers to which of the following? A. off shoring B. reverse supply chain C. supply chain management before advanced technology available D. mergers and acquisitions 55. Which of the following is true of a supply chain process key performance indicator (KPI)? A. it should promote collaborative behaviour across functions B. it should focus on one area or department C. it should be disconnected from overall strategies D. it should ignore interrelationships and interdependencies 56. Contingency plans to avoid business disruption should A. ensure that all partners have plans to continue functioning regardless of cost B. not be limited to extra inventory C. be the responsibility of all department managers D. be developed by the nucleus firm for all partners 57. If a firm has 25 days of accounts payables outstanding, 30 inventory days of supply and a cash-to-cash cycle time of 80 days, how many days of sales outstanding do they have? A. 105 days B. 80 days C. 75 days D. 50 days 58. The impact of design on product cost and delivery cost is approximately A. 40 to 50 percent on product cost, 40 percent on delivery cost B. 20 to 25 percent on product cost, 50 percent on delivery cost C. 15 to 20 percent on product cost, 60 percent on delivery cost D. 5 to 15 percent on product cost, 70 percent on delivery cost 59. Which of the following basic production strategies assumes the risk of stockouts in exchange for protection against high costs for overtime and capacity maximization? A. level production B. demand matching C. chase production method D. lean production 60. Lot for lot order sizing is most appropriate for which of the following types of orders? A. any independent demand items B. large, infrequent orders C. infrequent orders of varying sizes D. orders in a JIT shop 61. Pooling risks by reducing the number of warehouses in a logistics network works because A. customers of each warehouse tend to order similar amounts B. transportation costs are reduced when there are fewer warehouses C. the frequency of stockouts is generally reduced when there are fewer warehouses D. lead times go down when there are fewer warehouses

7 62. When a warehouse takes in a shipment from one manufacturer and sends it immediately to a number of consignees, the operation is called which of the following? A. consolidation B. spot stocking C. break-bulk D. cross dock 63. A customs house broker often performs which one of the following functions on behalf of an importer? A. pays the tariff on incoming cargo B. aids in transportation of goods from port to inland destination C. purchases goods in a free trade zone and resells them to the importer D. consolidates shipments for return trips from importers docks to the port 64. Cross-selling is A. using various parts of the organization to contact and sell to the customer B. switching a customer to a more expensive and profitable service or item C. selling the same product or service to multiple customer segments D. selling a customer a related item or service in addition to the original purchase 65. Fixed quantity ordering will be most effective A. to counter highly variable lead times B. when demand is light and unpredictable C. when quantity discounts are desired D. in a lean production situation 66. Which of the following strategic decisions is tightly connected with the product according to the customer relationship management (CRM) business model? A. promotion B. price C. product and service agreement (PSA) D. placement 67. Use of a 4PL for logistics services involves a potential risk of A. reduced control of logistic costs B. reduced scale C. less flexible deployment of resources D. Slower adjustment to customers changing technologies 68. When considering methods of sharing supplier performance ratings with suppliers, which of the following focuses on capturing qualitative feedback? A. scorecards B. performance alerts C. surveys D. both A and C 69. All of the following are serious hindrances to capturing data EXCEPT A. a fast-paced site that resists stopping to implement processes B. a site that can only capture partial data that is desired C. a site that has employees who don t speak the native language D. a site that has high amounts of noise, heat, and machinery running 70. Which of the following is a typical advantage of using a best-of-breed application instead of an already integrated ERP module? A. faster to market with innovative functions and services B. leveraged ownership of existing data C. shorter user training D. simpler and better integration 71. Which of the following protects RFID tags from being counterfeited? A. EPC Discovery Service B. EPC Information Services C. Object Naming Service D. use of active tags 72. The weakest interorganizational bonds are which of the following? A. social B. financial C. process D. strategic 73. A business is charged with the task of developing a conceptual model of the interorganizational transactions in a portion of a supply chain. Which of the following types of documents would be most appropriate to include in the model? A. calculations of the minimum inventory in the system B. graphical diagrams of the processes C. evaluation of costs of potential transportation modes D. results of simulation of alternative structures

8 74. Which of the following describes an e- Business supply chain as opposed to a traditional supply chain? A. the channel master becomes the firm closest to the customer such as the retailer for consumer goods B. many physical assets become barriers to market entry C. the fast dominate the slow D. the channel master dictates trading terms to partners 75. CRM and SRM share a focus on A. understanding buying habits of retail customers B. gathering and sharing information C. providing superior marketing decision support D. choosing appropriate strategic partners 76. Which of the following is an example of the voice of customer (VOC) technique? A. customer design groups B. brief, check-off customer satisfaction surveys printed on invoices C. analysis of customer buying behaviors D. collated comments of sales representatives calling on specific customer groups 77. The steps for successfully implementing a strategic supplier alliance include A. avoiding conflicts throughout the relationship B. establishing a well-defined purchasing contract with potential partners C. developing employee negotiation and joint problem-solving skills D. thinking in terms of the overall goals of the channel master 78. Which of the following types of databases would be BEST for allowing several suppliers access to a limited set of the company s data without disclosing other proprietary data? A. relational database B. groupware database C. datamart D. data warehouse 79. Which of the following IT applications has the highest ROI and longest planning horizons? A. inventory management B. ERP C. strategic network design D. supply chain master planning 80. Which of the following is the nucleus firm responsible for even when they have outsourced the majority of a product s creation and distribution to other parties? A. security B. trust C. branding D. commitment 81. Which of the following is the primary advantage of using Web-based electronic data interchange (EDI) for communication of transactions? A. there is more flexibility in transaction formats. B. it lowers the cost per transaction. C. it eliminates translation of transactions. D. a larger number of transactions are supported. 82. Continuous process improvement (CPI) methods are appropriate for a collaborative supply chain because: A. collaborative agreements typically limit radical changes B. continuous process improvement methods focus on reducing costs C. large initial improvements are needed for effective collaboration D. supply chain management (SCM) is processoriented 83. An example of the use of a third-party logistics (3PL) company would be when a company contracts with another company to: A. perform its shipping and receiving functions B. produce and deliver a major subassembly C. provide payroll services D. act as a sales agent in another country 84. Which of the following is an expected benefit of implementing supply chain event management? A. it will reduce the need for supply chain performance reporting B. it will improve forecasting accuracy C. it notifies partners when a deviation from plans occurs D. it reduces the cost of communications between partners 85. Which of the following applications would enable a company to detect patterns in the preferences of a customer segment? A. business intelligence B. advanced planning system C. sales force automation D. artificial intelligence

9 86. Cash-to-cash cycle time is a measure of how efficiently a company: A. recovers its investment in plant and equipment B. manages assets to improve cash flow C. converts inventory into sales D. collects on sales to customers 87. Which of the following types of inventory is used to protect against variations in supply and/or demand? A. cycle stock B. transportation inventory C. safety stock D. anticipation inventory 88. Which of the following is typically a characteristic of strategic sourcing? A. it includes automation of contract management processes B. it reduces the price of goods and services C. a supplier receives all of the company s orders for a product or product family D. the focus of the relationship is on large transactions 89. Which of the following is most likely to be a challenge to a firm implementing customer and/or supplier relationship management approaches to business? A. current information technology limits the level of collaboration B. changes in both strategy and job descriptions will be required C. the most desirable partner has formed collaborative relationships D. the cost of implementation is very high 90. Which of the following is an expected benefit of collaborative supply chain management? A. maximizing the performance of the firm B. reducing the number of competitors C. increasing scope of operations D. synchronizing supply and demand 91. What information do make-to-order manufacturers need to know for order promising? A. Line and process capacity and raw material availability B. Request date, commit date, current schedule date, and actual ship date C. Current inventory level of item D. Order cycle time and profitable-to-promise (PTP) data 92. The five best practices for supply chains include which of the following? A. Outsourcing operations and logistics B. Strategic sourcing and supplier management C. Advertising and sales analysis D. Maximizing profits 93. Which of the following statements about outsourcing some supply chain activities to an off-site delivery center is TRUE? A. Off-site delivery centers are used only when IT resources are required B. Off-site delivery centers reduce lead time because they typically offer faster performance C. Off-site delivery centers typically offer 60 percent savings in total project costs D. Off-site delivery centers may add value to the supply chain through better performance 94. The S&OP planning team might decide to adopt a chase production strategy because it offers which of the following benefits? A. More predictable production scheduling B. Reduced inventory holding costs C. Protection against a sudden need to hire temp workers in production D. Reduction of resource costs during demand periods 95. Six-sigma emphasizes the importance of training at which of the following levels? A. Customer-facing employees only B. Top management only C. All management levels D. All levels 96. Which of the following is a benefit associated with customer segmentation? A. Shorter sales cycle B. Shorter time-to-market C. Better ROI on promotion budgets D. Lower production costs 97. Of the following methods of treating obsolete goods, which is considered to be the LEAST responsible? A. Disposal at a recycling center B. Energy recovery C. Incineration D. Burial in a clean, responsible landfill

10 98. Which of the following is MOST likely to help members of a supply chain network find solutions to their problems in unlooked-for places? A. Asking long-term partners to come up with solutions to the firm's problems B. Being generous in helping other members with their problems C. Benchmarking network members and maintaining a competitive atmosphere with them to motivate change D. Downgrading long-term partners to lowest price relationships with network members if a better deal can be found 99. Which of the following correctly identifies the cost structure of trucking? A. Low fixed costs, high variable costs B. Low fixed costs, low variable costs C. High fixed costs, low variable costs D. High fixed costs, high variable costs 100. An example of a supplier performance reporting mechanism is A. An automated performance alert B. A certification document C. A floor failure event rate D. A rejected materials rate END OF THE TEST: GLOBAL SUPPLY CHAIN You should not worry if you have found this last test rather difficult. It represents the level you are assumed to reach when you have prepared CSCP with MGCM. The score you will get here will be an indication of the amount of effort you are supposed to bring during your preparation. Now send us quickly your answer sheet and we will come back to you asap.

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