Premium Data Centers. Powering your business

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1 Premium Data Centers Powering your business

2 NTT Communications (NTT Com) Data Centers Premium Data Centers Powering Your Business Essential data and mission critical applications - these make up the backbone for many businesses today. The where and how of their storage can therefore, greatly impact an organisation s operations, growth and continuity. It is imperative that the data centers from which they run are secure, reliable and future-proof a costly and resource taxing affair if done independently. NTT Com s Data Centers are backed by state-of-the-art facilities and a stable network environment, and are centers of excellence specialised in shouldering these critical demands. Designed to help enterprises address data center challenges, enterprises that host at our world class data centers get access to state-of-the-art facilities, world acclaimed managed services and IT expertise. With NTT Com, enterprises enjoy the peace of mind that comes with a flexible, scalable and responsive backend support designed to weather all business climates and expansion needs

3 Benefits Reduce cost of operation and time compared to running an in-house facility Protected against any disaster with extremely high power availability guarantee Lower energy costs with efficient cooling systems High security from the building entrance to the rack, with personnel access verified by the latest authentication methods Uninterrupted service with a 24/7 Network Operation Center that quickly responds to technical problems or enquiries Freedom to choose from a variety of networks Network stability through the use of redundant backbones and access lines from multiple carriers Global and Inter-Data Center Connectivity for seamless throughput between the core data centers of NTT Com High quality service via the adoption of global standards, such as the US Telecommunications Industry Association, The Uptime Institute, and the American Society of Heating, Refrigerating and Air Conditioning Engineers (ASHRASE) The Next Step It s time for your business to step into specialised data center outsourcing, when you: Need consolidated regional data centers Require expertise in data and storage management without having to build your own full fledged data center Value security and want to protect your data and critical applications Require IT scalability to support business growth Are looking for disaster recovery sites Want to connect directly to major telecommunications networks Premium Data Centers 20 minutes 20 minutes 15 minutes 20 minutes 03 04

4 NTT Com s Data Centers are designed for extremely high cooling density Stringent Security Measures Your organisation s data is of critical importance to your business. When we undertake the responsibility of hosting this information, we honour the trust that you have placed in us. Therefore, we consistently adopt high levels of security to guard against any unauthorised access or intrusion with stringent security measures that include: 24x7x365 site manning by security personnel Secured entrance for vehicle and human traffic Proximity access control systems for building entrances, exits, lifts and server areas Access control units consisting proximity card reader, mantrap and the biometric access system CCTV cameras in every rack row and common areas Intrusion detection alarm systems consisting perimeter and internal door sensors and motion detectors with CCTV interlock Cold aisle containment/capping Hot air Cold air Security Certifications: ISO Threat, Vulnerability and Risk Assessment (TVRA) High Availability Power System At NTT Com s Data Centers, power failure is not an option, so all the electrical systems are designed with N+1 to 2N redundancy, including the generators, UPS and power feeds to the racks. There is no single point of failure in the electrical design, which also means that there will not be any downtime during any maintenance. High Density Cooling System NTT Com s Data Centers are designed for extremely high cooling density. Highly efficient chillers and state-of-the-art Computer Room Air Conditioning (CRAC) units are deployed with redundancy incorporated into the entire cooling system. All systems can be maintained concurrently without any disruption so that cooling is always available to your mission critical equipments. In addition, the CRAC units are separated from the main server room to ensure that maintenance can be carried out without compromising security. The server rooms incorporate an intelligent hot and cold air management system. The racks are arranged in a typical hot aisle and cold aisle layout and containment systems are used to effectively prevent the mixture of hot and cold air. This integration of state-of-the-art systems and intelligent hot and cold air management can enable 12KW racks to be deployed

5 Seamless Connectivity NTT Com s Data Centers are connected to its industry-leading Tier 1 global IP network backbone which provides high performance and fast response time to realise the demands of our customers critical systems and applications. Customers also enjoy seamless high speed network connection from multiple carriers, including direct access to NTT Com s IPv6-ready Arcstar global networks. With NTT Com Data Centers speeding up the operations glitch-free, customers can confidently compete in their arena worry-free. Global Ultra Low Latency with NTT Com Data Centers and Networks Global Inter-Data Center Connectivity NTT Com s Global Inter-Data Center Connectivity Service enables enterprises to quickly establish seamless connectivity between core data centers for data backup, application delivery and disaster recovery across the Asia-Pacific region. This service utilises our large capacity backbone for high speed, rack-to-rack connectivity between core data centers in Hong Kong, Japan, Singapore and the United States, and allows immediate connectivity based on customers needs. Local Inter-Data Center Connectivity NTTS Inter-Data Center Connectivity Service enables enterprises to quickly establish seamless high speed, rack-to-rack connectivity between Singapore Serangoon Data Center, Equnix SG1 and Global Switch Data Centers for data backup, application delivery and disaster recovery. With this cross connectivity advantage, customers looking to expand will find Singapore Serangoon Data Center the ideal facility to make their plans a rapid reality. Carrier Neutrality Singapore Serangoon Data Center offers multiple carrier access options and direct connections to carriers in Equinix SG1 and Global Switch. Ultra Low Latency Networks Connecting Key Financial Hubs Singapore Serangoon Data Center provides ultra low latency connectivity to key financial hubs across the region. Customers who co-locate in Singapore Serangoon Data Center can reach out to trading communities in Singapore, Chicago, Tokyo and Hong Kong via NTT Com s ultra low latency infrastructure that comprises Asia Submarine Cable Express (ASE) and Pacific Crossing submarine cable (PC-1). The ASE serves the shortest possible route between Singapore, Japan and Hong Kong and will cover the shortest possible distances to maximise reliability and minimise latency. PC-1 connects to Japan and the US via the most directpossible routes, providing the lowest latency of any transpacific route. Singapore Malaysia Dual Hub To Provide Disaster Recovery Option NTT Com s Singapore and Malaysia data centers are linked by a secured and high speed network backbone which offers customers a viable option for disaster recovery sites

6 Data Center Assessment IT Information Gathering Data Center Migration Services NTT Com Group has created a unified and comprehensive, managed service framework for information and communications technology (ICT) that enables customers to grow and manage their worldwide business seamlessly. In addition, by sharing our resources and procurement power, customers are able to benefit from the significant savings in total ICT costs while accessing an array of sophisticated expertise. NTT Com provides consultancy, architecture, security and cloud services to optimize ICT environments of enterprises. Backed by our worldwide infrastructure, including a leading global Tier-1 IP network; Arcstar Universal One VPN network spanning over 150 countries and over 140 secure data centers. Data Center Migration is a service with a proven framework that has achieved success for many of our clients both locally and globally. Proven framework and methodology Project Management (Coordination & Communication) Operational Readiness Service Features Benefits Pre-Move Test RFP & 3 rd Party Selection Transportation Preparation Migration (Move) Relocation Project Consultancy End to End Planning for both Data Centre and User moves Identification of critical dependencies to meet and manage timelines Detailed planning for activities leading to relocation Central planning team for and all 3rd party subcontractors and vendors to manage and successfully execute Overall view of all concurrent activities and expertise with network to ensure a smooth transition via extensive planning Experienced Project Managers and relocation consultants in mission-critical environments Proven relocation Methodology and Approaches Post-Move Test / UAT We understand the criticality of our client services and their commitment to end-users. With In-depth planning, coordination and risk management, NTTS is committed to achieving our client s objectives in DC Migration. Normal Operation Service Outline Infrastructure Co-location Choose from our highly secured co-location options to house your mission critical equipments. Private Suite Private Cage Standard Rack Connectivity Get direct and seamless connectivity worldwide via our extensive global network infrastructure. Global IP-VPN Global Managed Bandwidth Tier 1 Global IP Network Global e-vlan NTTi-net Global and Local Inter-Data Center Connectivity Managed DC point to point Hosting Infrastructure Services (Enterprise Hosting) Global Virtualization Services (GVS) GVS maximizes performance and cost savings by integrating your IT resources seamlessly into a centralized source for all your users. Enterprise Cloud Enterprise Cloud provides global cloud resources that enterprise customers can easily manage to optimize its ICT costs and support for global expansion. IT Platform Dedicated Server Hosting This service offers hardware and operating system options to provide highly reliable IT foundation to base your businesses service infrastructure. Hosted Network Service We manage your network and security devices to prevent intrusion into your systems and network. Data Backup and Storage Service We provide backup and storage service for your critical data. Managed Services TeamWorks A versatile online and collaboration service that facilitates communication among staff by sharing files, tasks, schedules and contacts in an organized and intuitive manner. Monitoring-As-A-Service An online portal which enables customers to monitor all their system and network equipments. Operating Systems Management Service A complete solution that provides proactive administration, management, monitoring, reporting and support for the following OS: Windows, Linux, Windows Cluster and Red Hat Cluster. Remote Hands Services Remote Hands Services Check LED indicator of the customer s equipments Power cycling (ON & OFF) the equipments Confirm connection of the cable to equipments Disconnect cable from customer s equipments Assist in re-labeling of equipments / racks Advanced Remote Hands Services Basic troubleshooting service Standard hardware installation Backup service Media storage service Offsite tape storage service 09 10

7 Singapore Serangoon Data Center is a dedicated and premium data center with an estimated server area of 5,000sqm (approximately 2,500 racks) and built to Tier 3 specifications, the data center is also equipped with green technologies and IPv6-ready networks. Purpose-built, Singapore Serangoon Data Center is poised to take on the demands of local and multinational companies, in particular businesses in the financial, IT and manufacturing industries. Like the rest of NTT Com s data centers, it too commits quality, flexibility and security that not only meet but exceed customers expectations

8 Smart and Green Design Singapore Serangoon Data Center is built according to a smart building and green exterior design, to ensure that it is a sustainable and environmentallyfriendly development. By benchmarking itself to the highest standards, Singapore Serangoon Data Center became the first commercial data center to receive the Green Mark Platinum Award from Building & Construction Authority (BCA). It has been awarded Gold for the Leadership in Energy and Environmental Design (LEED) certification, a green-building rating system that is used by the US Green Building Council (USGBC). Singapore Serangoon Data Center Facility Information Purpose-built, dedicated data center building Redundant dual incoming power feed Multiple risers for telecommunications, power and chilled water pipes Fenced with CCTV covering all perimeters, intrusion detection and gated entry CRAC units separated from rack space Separate paths for delivery and normal access Estimated 2500 racks Carrier neutral Cloud ready environment No of floors: 5 Floor Area: Approximately 5000sqm of rack space Underground diesel tanks Fully redundant UPS and generators Six zones of security 24x7 NTT Com Data Center operators, facility personnel and security personnel onsite High speed network In addition, Singapore Serangoon Data Centre has been awarded with the prestigious ISO/IEC 27001:2005 Information Security Management certification. British Standards Institution (BSI) certifies that Serangoon Data Center has an effective process framework to establish, manage and continually improve information security and business continuity. Other green features include use of motion sensors, NEWater, energy and waterefficient fittings within the premises. Smart Building Envelope Green Features No openings for West façade for less solar gain Light gray tone exterior for less solar gain and less maintenance Green rooftop Equipment Stage on rooftop for less solar gain PV solar panel rooftop Rainwater tank for landscape irrigation Glass panel to allow natural light into the building Green roof for parking lot and guardhouse Exterior catwalk with horizontal louver for better maintenance and less solar gain 13 Minimum opening for East façade for less solar gain Green landscape for City in the Garden Singapore concept

9 Singapore Serangoon Data Center Floor Plans Singapore Serangoon Data Center Specification at a Glance Level 1 Power Plants Chiller Plants Meeting Rooms Network Operations Room Entrance Location Access Area 20 minutes by car from central town 20 minutes by car from Singapore International Airport Serangoon, Singapore Building Construction Loading Ferroconcrete, five stories Floor load 15kN/sqm Freight elevator, loading bay Level 2 Power Plants Meet Me Room Chiller Plants Server Room Customer Operation Room Staging Room Eco Lounge Meeting Room Power Air Conditioning Power Receiving UPS Generator Power Provision System Blow-out Type Dual paths Dual UPS system with 2N ready redundant configuration Diesel generator with N+1 redundant configuration Dual power feeds: PDU sources to each rack Power supply to a rack: Up to 12.0 kva (*) Chilled water-cooling system with N+1 redundant configuration Management of temperature and humidity Raised flooring air conditioning system with down throw below raised floor Fire Detection/Suppression Highly Sensitive Smoke Detector (HSSD) Smoke/heat detector N2 gas fire suppression system Pre-action dry sprinkler Handheld extinguishers for first action Security Camera Guard Building Access Room Access CCTV surveillance cameras 24x7x365 on-site security personnel Photo identification required High Security Identification Level 3-5 Plants Rooms Server Room Meet Me Room Server Room Staging Room Meeting Room Connectivity Carrier neutral Global e-vlan (Ethernet) Global and Local Inter-Data Center Connectivity Global IP-VPN Global Managed Bandwidth NTT i-net Tier 1 Global IP Network Standard Offering Standard Rack Type Size (W x D x H) Private suite Private cage Standard rack (Open farm) Front and rear perforated door 600mm x 1200mm x 45U Others 24 hours facility monitoring by BMS Eco Lounge Meeting rooms (*) Please inform if power supply requirement is different. (**) Specifications above are subject to change. Plants Rooms Server Room 15 16

10 NTT Tai Seng Data Center (Global Switch) NTT Tai Seng Data Center Specification at a Glance NTT Com s Tai Seng 2 Data Center is located in the Tai Seng area and is operated by Global Switch. As one of the anchor tenants, NTT Com occupies a total of 22,000sqft that is dedicated to data center use spread across three floors. The building has full redundancy and adheres to NTT Com s global data center standards.there are two incoming power feeds from different substations; IT load are supported by UPS in a 2N configuration; onsite generators provide emergency backup; and onsite diesel tanks have a minimum of 24 hours of run time at full load. NTT Tai Seng 2 Data Center is also carrier neutral, allowing it to connect to more than 20 carriers and providing customers with multiple connectivity options. The building is physically secured with perimeter fencing and has a minimum of five layers of security, with security personnel onsite 24x7 and supported by CCTV in all the major areas. Features Overview Purpose-built data center 22,000sqft (NTT Com floor area) Five levels of security High speed network Full redundancy design Carrier neutral Location Building Power Air Conditioning Fire Detection/ Suppression Security Area Access Construction Loading Power Receiving UPS Generator Power Provision System Blow-out Type Camera Guard Building Access Room Access Tai Seng Avenue, Singapore 15 minutes by car from Singapore International Airport 20 minutes by car from central town Ferroconcrete, 7 storeys Loading capacity of raised floor: 750 kg/sqm Freight only elevator, loading bay Dual paths Dual UPS system with 2N redundant configuration UPS battery backup time at rated load: Approx. 15 minutes Diesel generator with N+1 redundant configuration Operating hours without refueling is more than 24 hours Dual power feeds: PDU sources to each rack Power supply to a rack: kva (*) Chilled water-cooling system with N+1 redundant configuration Management of temperature and humidity Raised flooring air conditioning system with down throw below raised floor VESDA Gas fire suppression system, Pre-action dry spinkler Handheld extinguishers for first action CCTV surveillance cameras 24x7 on-site security presence Photo identification required Access badge and pre-registration required Facility information Standalone dedicated data center building Redundant power supply from two different substation Multiple risers for telecommunications, power and water pipes Fenced with CCTV covering all perimeters and gated entry Separate path for delivery and normal access No of floors: 7 Floor Area: 22,000sqft space (NTT space) Five underground diesel tanks (150,000 L) 12 units of 2MVA generators 24x7 NTT Com Data Center operators onsite Connectivity Standard Rack Others Type Size (WxDxH) Arcstar Universal One (UNO) Carrier neutral Global and Local Inter-Data Center Connectivity Global e-vlan Global IP-VPN Global Managed Bandwidth NTTi-net Other network providers as alternate ISP for redundancy Tier 1 Global IP Network Front and rear perforated door 600mm x 1200mm x 45U 24 hours facility monitoring by BMS Meeting room Parking area 17 18

11 NTT Singapore Pte Ltd 20 West Pasir Panjang Road #11-28 Mapletree Business City Singapore Tel: Fax: For enquiries, please to or call us at NTT Singapore. NTT Communications and the NTT Communications logo are registered trademarks or trademarks of NIPPON TELEGRAPH AND TELEPHONE CORPORATION and/or its affiliates. The information is correct at time of printing and is subject to change without prior notice

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