IT SOLUTIONS. Market Development Services Design & Edition I September 2014 I EN

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1 Market Development Services Design & Edition I September 2014 I EN IT SOLUTIONS EADS CONSTRUCCIONES AERONAUTICAS, S.A.U. (EADS CASA) Avenida de Aragón, Madrid, SPAIN Phone: /5561 Fax: marketing@military.airbus.com Website:

2 Index Introduction 2. Airbus Defence and Space Value Proposition 3. Airbus Defence and Space IS/IT Services Catalogue All information contained in this brochure refers only to services offered by the former Airbus Military 02 IT Solutions

3 1. Introduction Accessible solutions to complex problems Customers new needs In line with new developments, customer requirements are also changing. Now it is both reasonable and possible to require secure on-line access to Airbus DS products and services from a range of devices, just as customers also need continuous follow-up to their queries, be they related to materials, technical questions, contractual matters or a broad range of other issues. Today s customers are also looking for secure integration with their own IT systems and the realisation of the step-change in communications that IT brings. Business intelligence, KPI updates, production of reports, business decisions proposals and communications -they all need to be a click away. And this, without losing focus on the over-arching goal of mission capability, using new technologies to support aircraft operations. The challenge to add value IT is not an end in itself, but a tool, and that tool must add value. With this focus, Airbus DS sees the main challenges as: Increasing the integration of every actor in the value chain, from vendors to customers, at a reasonable cost. Increasing remote access to deliverables without opening security gaps. Limiting the costs of IT solutions development and maintenance. Airbus DS analysis of the opportunities and challenges IT brings, and its strategic response to them, means that it is perfectly placed to provide real-world solutions that add value for every customer. Is the best example of the pace of change in the modern world; new technologies are constantly emerging, bringing with them new opportunities -and the choice opportunities associated with them, complicate business decisions. As if this were not enough, threats to the integrity of systems and data remain a constant challenge, with breaches entailing potentially catastrophic results, as well as the dual pressures of budgetary constraints and the need to improve processes through data analysis. The context is potentially daunting. 03 Airbus DS 04 IT Solutions

4 2. Airbus Defence and Space Value Proposition the resource to meet the IT challenge Our goal is to provide support for all the IS/IT aspects of customers missions according to in-service support contracts. Airbus DS IS/IT solutions provide Advanced IS/IT services, products, integration, development and consultancy to help customers improve their operational performance. Customers also benefit from privileged access to the Airbus DS platform s data and information to optimize the management of operations (data mining and business intelligence tools). These IS/IT Services and Products fulfill a set of complex characteristics: Customized On-demand and component-based on target Customer and associated Services package Integrated with our Customers systems Flexible Multiple deployment environments: standalone, SaaS, multi-tier architecture Allowing customers to change/adapt/return to initial information management solution Secured, Safe and Reliable Ensuring data confidentiality and integrity in particular in the frame of Web access/saas Providing high level of service availability Compliance with military standards: ASD 1000D, 2000M, 3000F, etc. We have deployment-ready software and personnel to manage Maintenance Support engineering Fleet and crew management Procurement Supply, shipment and distribution Training and operations activities And, in the customer-focused spirit of Airbus DS, all these services can be provided at or remote from the customer s base. Secure, Safe and Reliable Solutions THE RESOURCE TO MEET THE IT CHALLENGE The best combination of hardware and software is of little use without the expertise to use it. That is why Airbus DS has invested in an unbeatable combination of technical and human development, a combination that is ready to meet your needs. 05 Airbus DS 06 IT Solutions

5 3. Airbus Defence and Space IS/IT Services Catalogue Fleet management tool (FTAM) Airbus DS Fleet Operations Management system eases Fleet and Crew Managers life when it comes to carrying out all the service processes related to the identification of the most capable aircraft and crew for each mission. Foremost among its many features and benefits: Multiple Fleet and Multiple Aircraft support. All relevant information integrated (One Plan - One Place). Real-time sharing of fleet plans and information between users. Flexibility to quickly respond to any changes in the flight programme. Easy Forecasting of A/C and crew availability. Decision support capabilities for crew and A/C assignment. A/C usage optimisation. Conflict and Alerts Capabilities (reducing human errors). Customer Services Web Portal (CSWP) The Customer Services Web Portal is an Airbus DS Solution that provides secure access to services via one simple unified communication tool. Its main features are: World Wide Web access using secure protocols Technical data availability Queries resolutions status Issue management This tool is the one-click solution to securely accessing the data our customers need. Use CSWP for: Customer friendliness: CSWP takes customer care to a new level. Cross-services: One access point to a broad range of services. Interactivity: Our questions are routed directly to our back office, for faster response. Skeyemis: Our Latest product Skeyemis is a new Maintenance Information System solution designed to support the needs of all aircraft operators. Main benefits: Integrated solution to manage aircraft maintenance and related logistics. Flexible and modular, designed to address specific cons traints of the Technical records, MCC, Engineering & Planning, Procurement, Warehousing. Advanced functions providing significant added value for customers. Technology at its best, and outstanding simplicity of use. Maintenace Program Optimization New Aircraft Connectivity Deployment Unit Mobile Maintenance Control Resources Rationalization Maintenance Costs Control Customer Quotation & Invoicing Improve your operational efficiency by using Airbus DS IT products. 07 Airbus DS 08 IT Solutions

6 EADS CASA 2014 ALL RIGHTS RESERVED This document and all information contained herein is the sole property of EADS CASA. No intellectual property rights are granted by the delivery of this document or disclosure of its content. This document shall not be reproduced or disclosed to a third party without the express written consent of EADS CASA. This document and its content shall not be used for any other purpose than for which it is supplied. The statements made herein do not constitute an offer. They are based on the assumptions shown and are expressed in good faith. Where the supporting grounds for these statements are not shown, EADS CASA will be pleased to explain the basis thereof. AIRBUS IS AN EADS COMPANY Reference: TMAM0130/09/ Printed in Spain

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Market Development Services Design & Edition I September 2014 I EN FISS Full In Service Support EADS CONSTRUCCIONES AERONAUTICAS, S.A.U. (EADS CASA) Avenida de Aragón, 404-28022 Madrid, SPAIN Phone: +34