Operation Guide. Systems Integration Software

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1 Operation Guide Systems Integration Software

2 Trademarks Microsoft, Windows, Windows NT are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries C Page Radionics

3 Contents 1.0 Introduction PC9000 Summary Organization and Layout Documentation Conventions Type Styles Used in this Manual Tips, Notes, Cautions and Warnings Referenced Documents PC9000 Overview System Interconnection Hardware Requirements System Capabilities Host and Client PC Requirements Supported Control Panels Radionics 9000 Series (D9412, D9112, D7412, D7212) with version 6.0 firmware or higher Supported Video Capture Boards Cameras Signature Input Device PC9000 Desktop PC9000 Modules Information Window Access Control Module Personnel Manager Skeds Manager Area Control Module Alarm Manager Module Event Manager Module Graphic Map Module Hardware Manager Camera Manager (optional) Settings Module Utilities Module Quick Start and Installation Checklist Preparing the Control/Communicator Programming the panel using RAM IV or a D Connecting the Control Panel to the PC Installation of the D Initial RS-232 Setup for Panel Communication Installation of the PC9133TTL-E Connecting the PC9133TTL-E to the Control/Communicator Setting the Jumpers on the D9133 or PC9133TTL-E PC9000 Software Installation Register PC Obtaining a Permanent Registration Key Configuring the Communication Driver Adding a Panel and Panel Group(s) in PC Creating a New panel Creating a panel group / Adding the panel to a panel group Setting the Communication Type Restarting the 9000 Series Driver PC9133TTL-E IP Configuration (Windows /2000/XP Professional) Initial Assignment of the IP address using ARP.EXE Radionics Page C

4 Contents Verification of IP Address Pinging IP address Telnet Configuration Pinging IP Address Import Data from Panel Import Data Manager Window Importing Data from the Panel Settings Module Agents Operators Managing Operators Add a New Operator Delete an Operator Edit an Operator Profile Editor Screen Areas Module Properties & Values Access Control Personnel Manager Access Control Skeds Manager Event Manager Hardware Manager Alarm Manager Profile Management Creating a new Profile Delete a Profile Copy a Profile Edit an Existing Profile Restricting a profile to View-only Panel Groups Add a New Panel Group Add a Control Panel Delete a Panel Group Removing a Control Panel User Commands Screen Areas Create a User Command Delete a User Command Edit a User Command Controlling Points, Relays and Doors through User Commands Log Manager Log Type Options Changing an Event s Log Mode Hardware Manager Module Hardware List Tree Hardware Properties Status Display Hardware Manager Procedures Downloading Personnel User Names/Tokens Downloading Point Text Setting Date/Time on Controller Downloading All Data Radionics 9000 Series Driver C Page Radionics

5 Contents Computer Name Finding & Changing the Computer Name Driver_Type Description Retry_Count Radionics Driver Actions Radionics Controller Properties Initiating a Telnet Session through EC_1_Properties Radionics Controller Actions Series Sub-Controller On-Board Relays Off-Board Relays Monitor Points Readers Sub-Controller Properties Sub-Controller Commands Device Device Properties Device Actions Adding New Hardware Adding a New Driver Adding a Controller Creating Custom Hardware Drivers Other Hardware Drivers Configuring Hardware Access Control Module Personnel Manager Control Icons Picture/Name User Record Information Access Control/Employee Info Panel Group Menu Master Users and Sub Users Custom Fields ID Badging (optional) Authority Levels Personnel Information Personnel Manager Procedures Add a User Copying an Existing User Deleting a User Importing Photos for Personnel records in the Personnel Manager module Using the Find/Filter Command Using the Group Edit Command Transferring Personnel Records to the Panel Adding Companies Adding Departments SKEDs Manager SKEDs Editing Window SKEDs Manager Procedures Defining a SKED Changing the Dates in the Holiday Index Previewing a SKED Report Radionics Page C

6 Contents 7.0 Area Control Module Area Control Procedures Selecting a Controller Area and Alarm Functions Changing the Area s Description Alarm Manager Module Screen Areas Alarm Status Table Alarm Information Window Procedures Clearing vs. Acknowledging an Alarm Clearing an Alarm Acknowledging an Alarm Playing Alarm Multimedia/Speech files Scroll Modes Event Manager Module Event Manager Window Resizing the columns Operator Initiated Events Procedures Photo Verification Pause Scrolling Print Preview Graphic Map Module Area Functions Site Maps Views Plotting Areas Map Window Device Icons Customizing the Graphic Map Importing a New Map Placing Devices on the Map Creating Custom Icons Optional Modules & Accessories Camera Manager Module CCTV Drivers Adding and Configuring the CCTV Driver Customizing the Driver Files Verifying Camera Manager Setup Camera Manager Screen Areas Camera Commands Buttons Commands Controls Triggers Setting a Camera Trigger Settings Video Format Video Display Video Source C Page Radionics

7 Contents 12.0 Utilities Module Report Manager Preview & Printing Alarm Reports Area Descriptions Report Company Reports Department Reports Event Description Reports Hardware Reports History Reports Access History Reports - Acknowledged Alarms History Reports Audits History Reports Events Panel Groups Personnel Report SKED Report Audit Trail Import Data Manager Archive Utility Restore Log Files Backup to Log Files Database Backup Performing a Backup Restoring from a Backup and Paging Interface Alarm_Printer.ini Commands Configuring the Alarm_Printer.ini Sending an Sending an based on a Specific Alarm Address Sending an to more than one address Sending a page on a specific Alarm Configuring the and Paging Interface to run as a service Troubleshooting Uninstalling PC Backing Up Current Configuration Removing the PC9000 Application Editing directories/files Software Troubleshooting Repairing the Databases Event Descriptions System Wide Events Controller Events Sub-Controller Events Driver Events Radionics Panel Events Appendix A Index Radionics Page C

8 Contents Figures Figure 1: PC9000 System Interconnection Diagram Figure 2: PC9000 Desktop Figure 3: Setting Taskbar Options Figure 4: Personnel Manager Module Figure 5: SKEDs Manager Module Figure 6: Area Control Module Figure 7: Alarm Manager Module Figure 8: Event Manager Module Figure 9: Graphic Map Module Figure 10: Hardware Manager Main Screen Figure 11: Camera Manager Main Screen Figure 12: Settings Module Menu Figure 13: Utilities Module Menu Figure 14: D9133 LEDs Figure 15: Null Modem Cable Wiring Diagram Figure 16: PC9133TTL-E Connection Diagram Figure 17: New Controller Dialog Box Figure 18: Setting values in Telnet Session Figure 19: PC133TTL-E Programming Example: Verifying IP Addresses...49 Figure 20: Import Data Manager Figure 21: Completed Import from Panel to PC Figure 22: PC9000 Settings Module Options Figure 23: Agent Selection Figure 24: Operators Manager Figure 25: Profile Editor Figure 26: Personnel Manager Properties Figure 27: Color Properties (Skeds, Event and Alarm Manager) Figure 28: Windows Color Dialog Box Figure 29: Windows Color Dialog Box Define Custom Figure 30: Hardware Manager Properties/Values Figure 31: Operator Comments Figure 32: Clearing the Save and Unlock command buttons Figure 33: Panel Groups Dialog Box Figure 34: User Commands Figure 35: Log Manager Figure 36: Hardware Types & Place in HW Tree Figure 37: Hardware Manager Module Figure 38: Hardware Manager Module List Tree Figure 39: Hardware Module Properties Figure 40: Context-Sensitive Help Text Figure 41: Hardware Module Status Display Figure 42: 9000 Series Driver Properties Figure 43: Computer_Name Dialog Box Figure 44: Description Dialog Box Figure 45: Radionics Driver, Commands Figure 46: Radionics Controller Properties Figure 47: Description Dialog Box Figure 48: Connection Types Dialog Box Figure 49: Channels Properties Dialog Box Figure 50: Authority Levels Review Figure 51: Radionics Controller, Commands C Page Radionics

9 Contents Figure 52: 9000 Series Sub-Controllers Figure 53: On-Board Relays in Status Display Figure 54: On-Board Relays in Hardware Tree Figure 55: Sub-Controller Commands Figure 56: Off-Board Relays Figure 57: Monitor Points in Hardware Tree Figure 58: Readers Figure 59: Sub-Controller Properties Figure 60: Address Example Figure 61: Sub-Controller Description Dialog Box Figure 62: Sub-Controller Commands Figure 63: Devices in Hardware Tree Figure 64: Device Properties Figure 65: On- & Off-Board Relays Output Devices Dialog Box Figure 66: Monitor Points, Input Devices Dialog Box Figure 67: Device Description Dialog Box Figure 68: Alarm Message Dialog Box Figure 69: Alarm Multimedia Dialog Box Figure 70: On-Board Relays, Commands Figure 71: Off-Board Relays, Commands Figure 72: Monitor Points, Commands Figure 73: Readers, Commands Figure 74: New Driver Dialog Box Figure 75: New Controller Dialog Box Figure 76: PC9000 Personnel Manager Figure 77: Picture/Name Area Figure 78: Panel Groups Figure 79: System Authorization Custom Fields Figure 80: Custom Field Input Dialog Box Figure 81: Authority Levels Events Figure 82: Personnel Information in Personnel Manager Module Figure 83: Find/Filter Menu Figure 84: Find/Filter Dialog Box Figure 85: SKEDs Manager Module Figure 86: SKEDs Description Dialog Box Figure 87: Arm Area Function Figure 88: Bypass Individual Point Function Dialog Box Figure 89: Set Relay Function Dialog Box Figure 90: Test Report Function Dialog Box Figure 91: Execute custom command Function Dialog Box Figure 92: Beep keypad Function Dialog Box Figure 93: Access level on Function Dialog Box Figure 94: Hold door Function Dialog Box Figure 95: Calendar Selection Window Dialog Box Figure 96: Day Occurrence Checkboxes Figure 97: SKEDs - Holidays Figure 98: Area Control Module Figure 99: Alarm Manager Module Main Screen Figure 100: Alarm Status Table Figure 101: Alarm Information Window Figure 102: PC9000 Event Manager Module Figure 103: Resizing columns Figure 104: Graphic Map Module Radionics Page C

10 Contents Figure 105: Site Navigation Tree Figure 106: Views button Figure 107: Plotting Menu Window Figure 108: Area Button Figure 109: Map Window Figure 110: Directory Structure of Graphic Maps Figure 111: Camera Manager Module Figure 112: Camera Commands Figure 113: Monitor Point Drop Down Menu Figure 114: Camera Controls Figure 115: Triggers Command Section Figure 116: Settings Command Section Figure 117: Video Formats Image Dimensions and Formats Figure 118: Video Display Figure 119: Video Source Figure 120: Report Manager Figure 121: Preview Report Screen Figure 122: Report & Preview Command Bar Figure 123: Export Window Figure 124: History Access Date/Time Configuration Figure 125: History: Access Names Configuration Figure 126: Hardware: Access Readers Configuration Figure 127: Hardware: Access Events Configuration Figure 128: History: Acknowledged Alarms (Date/Time) Figure 129: History: Acknowledged Alarms (Custom Fields) Figure 130: Acknowledged Alarms Report Preview Figure 131: History: Audits Date/Time Configuration Figure 132: History: Audits Custom Fields Configuration Figure 133: History: Events Configuration Figure 134: Hardware: Events Names Configuration Figure 135: History: Events Devices Configuration Figure 136: History-Events Events Configuration Figure 137: Import Data Manager Figure 138: Archive Utility Main Screen: Restore Log Files Figure 139: Archive Utility Main Screen: Backup to Log Files Figure 140: PC9000 Backup Utility C Page Radionics

11 Tables PC9000 Contents Table 1: PC9000 Operation and Installation Guide organization Table 2: Referenced Literature Table 3: Minimum PC Requirements Host and Client Table 4: Part Numbers for 9000 Series Upgrade Kits Table 5: Required D5200 Handlers Table 6: PC9000 Desktop Area Descriptions Table 7: PC9000 Information Window Fields Table 8: Radio Shack Null Modem Cable Option Table 9: Netmask Address Table 10: User Manager Screen Areas Table 11: Profile Editor Screen Areas Table 12: Personnel Manager Properties Table 13: Restricted commands that generate Access Denied status messages Table 14: Point/Relay/Door Control User Command Table 16: Hardware Manager Module Screen Areas Table 17: Input Device Selections Table 18: Personnel Manager Screen Areas Table 19: Personnel Manager Control Icons Table 20: Picture/Name Fields Table 21: User Record Fields Table 21: Authority Level Events Table 21: Authority Level Events (continued) Table 22: Personnel Info Fields Table 23: Personnel Manager Database Fields Table 24: SKEDS Manager Screen Areas Table 25: Alarm Manager Module Area Descriptions Table 26: Event Manager Screen Area Table 27: Event Manager Module Fields Table 28: Graphic Map Module Screen Areas Table 29: Map Device Icons Table 30: Camera Manager Module Screen Areas Table 31: Camera Manager Command Screen Areas Table 32: Camera Controls Screen Areas Table 33: Camera Manager Trigger Screen Areas Table 34: Camera Manager Settings Screen Areas Table 35: Available Dimension Sized and Image Formats Table 36: Slider Adjustments for Video Display Table 37: Options for Video Source Table 38: Report & Preview Command Bar Icons Table 39: Export Formats Table 40: Alarm_Printer.ini Commands Table 41: Software Troubleshooting Guide Table 42: System Wide Event IDs and Descriptions Table 43: Controller Event IDs and Descriptions Table 44: Sub-Controller Event IDs and Descriptions Table 45: Driver Event IDs and Descriptions Table 46: Radionics' Panel Event IDs and Description Radionics Page C

12 Contents Notes: 43000C Page Radionics

13 1.0 Introduction PC9000 Introduction This Operation Guide is intended for the person(s) responsible for installing, administrating, monitoring and maintaining a site s security, access, CCTV, intrusion and/or fire control system. These individuals are referred to as Administrator(s) and/or Operator(s) in this manual. The personnel that are in the database and access the system through cards, passcodes, etc. will be referred to as Users. It is recommended that the individuals installing PC9000 have successfully completed the necessary training courses before attempting to install the software. (Contact the Radionics Training Coordinator for training class information). Full knowledge of the hardware and installation procedures of the control/communicator must be understood completely before using the administrative functions of the PC9000 software. 1.1 PC9000 Summary The PC9000 harmonizes the databases of multiple control panels in one, end-user administered system for managing security, fire monitoring, access control and CCTV components. A large number of controllers can be monitored and controlled from the system, which makes the system scaleable for both large and small sites. The user-interface is a 32-bit application that was natively written for Windows 2000 Professional and Windows XP Professional. Database information is uploaded to and downloaded from the software to D9412, D9412G, D7412, D7412G, D9112 and D7212 control panels via channels, which can be: serial connection and/or Ethernet. Each control panel stores all relevant data and makes intelligent decisions based on field events. Access control and security decisions are made and recorded, even if communications are lost with the main computer. The software runs on its own desktop and is divided into the following modules (see each module s section for more information): Access Control Module This module allows the administrator to monitor, define and maintain access to the entire security system. It is made up of two smaller programs: Personnel Manager This module allows the user to manage a database of up to 996 authorized users per control panel, change authorization, add/delete users and can create ID badges using imported digital pictures. Skeds Manager This module allows the administrator to define the specifics of a Sked (scheduled event) such as the start time and date to the end time and date for up to 40 per control panel. Area Control This module is used to control the state of an Area. Areas from multiple controllers can be accessed and changed. Alarm Manager Module This module appears whenever an alarm occurs, displaying specifics such as the date and time the alarm occurred, the alarm s physical address in the system and a description of the alarm. Event Manager Module This module is used to display real-time Events such as door access, or system device. Graphic Map Module This module allows the dynamic graphical display of real-time alarms on a location plan with up to 10 separate layers for plotting of monitoring devices and assets. The map can be zoomed up to 10 times and allows importing of the following file formats:.bmp,.wmf, and.jpg. Hardware Manager Module Manages and controls configuration of all hardware devices connected to the PC9000 station. Camera Manager Module (optional) This module allows remote monitoring and control of a CCTV camera system. Settings & Utilities Module These modules, Settings and Utilities, allow for customization of how the PC9000 application, as a whole, will operate. Settings Module This module allows the configuration of helper agents, configuration of authorized system users, adding/deleting profiles and panel groups, setting administrator commands, configuration of which events to include in a log, and shortcuts to the PC s Windows Control Panel and Printers folder. Utilities Module This module allows reports to be printed in various formats, provides a method to customize how reports are organized and printed, imports data from system control panel(s), and provides utilities (that can be ran outside of PC9000) to backup/restore files and archive events Radionics Page C

14 Introduction 1.2 Organization and Layout This guide consists of 13 sections and an index and is laid out in the following manner. Section Description 1 Introduction 2 PC9000 Overview A detailed overview of the PC9000 Application with a description of each of its component modules 3 Quick Start and Installation A basic set of instructions on how to install the PC9000 and quickly set up a Radionics 9000 Series panel through direct connect and using a PC9133TTL-E Network Interface Module. 4 Settings Utilities A description and run-through of the Settings module. 5 Hardware Manager A description and run-through of the Hardware Manager module. 6 Access Control A description and run-through of the Personnel Manager and Skeds Manager modules. 7 Area Control A description and run-through of the Area Control module. 8 Alarm Manager A description and run-through of the Alarm Manager module. 9 Event Manager A description and run-through of the Event Manager module. 10 Graphic Maps A description and run-through of the Graphic Maps module. 11 Optional Modules & Accessories Details optional modules and accessories not sold with the basic PC9000 application. 12 Utilities Module A description and run-through of the Utilities module. 13 Troubleshooting Troubleshooting procedures for the most commonly encountered errors. Appendix A Index 1.3 Documentation Conventions Table 1: PC9000 Operation and Installation Guide organization This section explains the meaning of different formatting types Type Styles Used in this Manual To help identify important items in the text, the following type styles are used: Bold text Usually indicates selections that you may use while programming your panel. It may also indicate an important fact that should be noted. Bold Italicized Denote notes, cautions and/or warnings Italicized text Refers the user to another part of this manual or another manual entirely. It is also used to symbolize names for records that the user will create. Courier Text Indicates what may appear on the D5200 Programmer display, command center/keypad or internal printer. [CAPITALIZED TEXT] Indicates to the user that a specific key should be pressed C Page Radionics

15 Introduction Tips, Notes, Cautions and Warnings Throughout this document helpful tips and notes will be presented concerning the entire application and/or programming. Application Tip These are helpful shortcuts or reminders in using the unit. Application Note Programming Note These are notes and clarifications of different aspects of the application These cover notes and clarifications specific to programming the unit Programming Tip These are helpful shortcuts or reminders in programming the unit. These notes should be heeded for successful operation and programming. These warn of the possibility of physical damage to the operator, program and/or equipment. These caution the operator that physical damage to the program and/or equipment may occur. 1.4 Referenced Documents Throughout this manual, references will be made to other documentation. See the following table for documents that have a more complete and detailed description of the supporting hardware and software for the PC9000 Systems Integration Software. The table lists the complete part number for ordering purposes. Name of document Part Number D5200 Programmer s Operation Guide RAM IV Operation Guide D9133 Installation Guide PC9133TTL-E Installation Guide Series Program Entry Guide Series Operation and Installation Guide PC9000 Photo ID Operation Guide (optional) Table 2: Referenced Literature 2002 Radionics Page C

16 Introduction Notes: 43000C Page Radionics

17 2.0 PC9000 Overview PC9000 Overview This section is intended to provide an overview of the PC9000 software and a brief discussion of each of the software modules that comprise the total application. 2.1 System Interconnection The following figure illustrates how the PC9000 software can be used to connect various components of a security/access control/fire (optional) system. Figure 1: PC9000 System Interconnection Diagram 2002 Radionics Page C

18 Overview 2.2 Hardware Requirements Note: To run PC9000 software on a PC, the PC should meet the following minimum specifications based on whether the PC is used as a host or client. The Host is the PC containing the database and has a direct connection to the Radionics panels and other hardware (CCTV switchers [optional] etc.) A 'Client' does not have direct access to the controlled hardware and is dependent on the Host s updates of the data files. It is highly recommended that the Host PC be dedicated so the PC9000 application can run uninterrupted System Capabilities Total number of Radionics 9000 Series Drivers that can run per PC Total number of D7212, D7412, D9112 or D9412 panels that can connect to Radionics 9000 Series Drivers 1 Driver 32 Control Panels (*Default) *Recommended for Access Control systems. This # of Panels can be increased for adding low throughput systems such as Fire and Intrusion monitoring. Contact Radionics Technical Support for more information. 6 Drivers 128 Control Panels Total number of Drivers per system The total number of D7212, D7412, D9112 or D9412 control panels per system Total number of PC s per system (Including Server) 4 Total number of Access Doors per system 1024** Host and Client PC Requirements The PC Operating System should have the following minimum Web Browser capabilities: CPU RAM Video Hard Disk Space CD-ROM Sound Ports Mouse Printer Network Card (**Requires a minimum of 4 PCs running the 9000 Series Driver. I.E. (1) PC and (3) PC9010-CL Client Workstations)) Microsoft Windows 2000 Professional SP2 and XP Professional* (*Requires PC9000 version or higher) (Windows 98 SE for upgrading version prior to 6.0.5) Microsoft Media Player (required to view multimedia.avi files) Microsoft Internet Explorer 5.0 or better Pentium III 450 MHz 128 MB 4 MB Video RAM 800 x 600 with 32,767 Colors 6 8 GB Double-speed or better PC Sound Card and speakers, microphone (optional, for voice recognition) 1 parallel, 2 serial (plus extra ports for graphics pad if ID Badging is used) Additional parallel port (if ID Badging will be used with PVC printer) Windows supported - any device that is compatible with the Microsoft Windows 2000 Professional SP2 and Windows XP Professional Operating System. When Windows is installed you will be required to specify what type of printer and input device (mouse, trackball, graphics pad, etc.) is connected. If your make or model is not listed then the printer or mouse will normally be compatible with one of the standard types e.g. Microsoft Serial, IBM PS/2 for mouse; Epson, IBM or Hewlett Packard for printers *Windows supported (only required if Server is accessing files and/or panels through a network) Table 3: Minimum PC Requirements Host and Client 43000C Page Radionics

19 2.2.3 Supported Control Panels The following control panels are supported in the PC9000 software: Radionics 9000 Series (D9412, D9112, D7412, D7212) with version 6.0 firmware or higher. Note: Some panels may not have version 6.0 Panel Part Number Handler Name firmware. An upgrade kit will have to be obtained to upgrade the firmware. To do this, D9412 D ## 9000MAIN please contact Radionics Order Processing D9112 D ## RADXAUX1 ( ) and ask for the appropriate D7412 D ## RADXUSR1 upgrade kit based on the model of your control panel. (See Table 4) D7212 D ## RADXUSR1 RAM IV version 2.9 or higher Table 4: Part Numbers RADXPNTS for 9000 Series Upgrade RADXSKED Kits RADXAXS Note: D5200 Programmer (with at least a 512K RAM disk installed [optional]) with the most current program handlers: (See Table 5) PC9000 Overview Table 5: Required D5200 Handlers The only program handler that is absolutely required to program a 9000 series panel for PC9000 is RADXAUX Supported Video Capture Boards See PC9000 Photo ID Module Operation Guide (P/N: 46384) for more detailed information. FlashBus MV Lite 128 by Integral Technologies Composite Video for CCTV. Video Capture Boards supporting the Video for Windows format Cameras See PC9000 Photo ID Module Operation Guide (P/N: 46384) for more detailed information. Video output for images that are 320 x 240 pixels Twain-complaint USB Web Cameras for Live Video capture Digital Cameras with the ability to export in.jpg and.bmp formats Signature Input Device See PC9000 Photo ID Module Operation Guide (P/N: 46384) for more detailed information. MS Mouse Input device compatible 2002 Radionics Page C

20 Overview 2.3 PC9000 Desktop At the lower left of the screen is the PC9000 Start Button for the application. This Start Button is used to navigate through the various software modules; similar to the one found in the Operating System. The Start Button is always present in the graphical user interface (GUI) and should not be confused with the Start Button of the Operating System. Along the bottom of the screen is the PC9000 s Taskbar. The PC9000 application requires a minimum of an 800 by 600 screen resolution. If the screen resolution is lower than 800x600, the application will still run, but you will not be able to see the entire module screen, making it very difficult to run the software. Important information and input fields will not be seen, making data entry impossible. Item Name Description 1 Name of module 2 Info Window 3 Status Message Bar 4 Module Control Icons 5 Pending Alarms 6 Module Window 7 PC9000 Taskbar 8 PC9000 Start Button Shows the name of the current module. See Section Information Window on page 21. Displays any messages like reminders to unlock the module. Control Icons for the current module Any pending alarms. See Section 8.1 Screen Areas on page 123. Module working area which will be different depending on the current module. The taskbar for the PC9000. See Section 4.5 User Commands on page 69. Button to access the different PC9000 modules and utilities Figure 2: PC9000 Desktop Table 6: PC9000 Desktop Area Descriptions The PC9000 s Taskbar should not be confused with the Operating System s Task Bar. Make sure that the Operating System s (OS) Taskbar is set for Auto Hide and the Always on top option is not selected. See Figure 3. Figure 3: Setting Taskbar Options 43000C Page Radionics

21 2.4 PC9000 Modules PC9000 Overview The PC9000 Application is comprised of several smaller applications called modules that perform specialized functions Information Window This window is located at the top right of the screen and provides information about the local computer that the software is running on. The Information Window is useful in troubleshooting potential problems. It appears in the same location for the Personnel Manager, Event Manager, Graphic Maps, and Hardware Manager modules. The fields of the Information Window are: Field Description Version Version of the software denoted by 3 numbers (Major.Minor.Revision) and separated by periods. Operator The name of the profile that was used to log onto PC9000 Computer Name of the computer that is running the software. If PC is a running as a Client, the field will say Computer. If PC is a running as a Server, the field will say Server. Driver(s) Drivers that are installed and running on the system. Drivers allow for the communication between the host computer and field devices of that driver type. The Driver also processes field device information and logs it to the application. If the Driver is no longer running, the display goes from a green state to a black, invisible state. Date The current Date of the system, which can be set by clicking the Date/Time Icon from the Operating System s Control Panel. Time The current Time of the system, which can be set by clicking the Date/Time Icon from the Operating System s Control Panel. Table 7: PC9000 Information Window Fields Access Control Module The Access Control module of the PC9000 controls and maintains the database of authorized users and scheduled events (SKEDs) in the security panels Personnel Manager The Personnel Manager Module is the database manager for all authorized users in the system. It allows input of specific user information and their authority levels across the system. For more information, please see Section 6.1 Personnel Manager on page 95. Figure 4: Personnel Manager Module 2002 Radionics Page C

22 Overview Skeds Manager The Skeds Manager module makes setting scheduled events (SKEDs) easier through input fields and check boxes. Each controller in the entire security system can be accessed through this module. For more information, please see Section 6.3 SKEDs Manager on page 111 for more information. Figure 5: SKEDs Manager Module Area Control Module The Area Control module is used to control the state of an Area for each panel. See Section 7.0 Area Control Module on page 121 for more information. Figure 6: Area Control Module 43000C Page Radionics

23 2.4.4 Alarm Manager Module This module only appears once an alarm has occurred. Specifics about the alarm(s) can be displayed and the option given to acknowledge them. See Section 8.0 Alarm Manager Module on page 123 or more information. PC9000 Overview Figure 7: Alarm Manager Module Event Manager Module This module is used to display realtime Events of the system. Seven different columns make up an event record. See Section 9.0 Event Manager Module on page 127 for more information. Figure 8: Event Manager Module 2002 Radionics Page C

24 Overview Graphic Map Module This module is used to graphically represent the facility or multiple facilities. It allows the user to graphically zoom in and out of buildings and view real-time status of devices based on Dynamic Icon floor plan positioning. See Section 10.0 Graphic Map Module on page 131 for more information. Figure 9: Graphic Map Module Hardware Manager The Hardware Manager is used to display real-time status of hardware, configure properties of hardware and load settings to the hardware. The Hardware Manager module has three sections. The top-left portion of the screen (1) displays the hardware tree as it relates to the address scheme. As the operator selects various hardware categories, the lower-left side of the screen (2) will display the properties and real-time status of the selected hardware. The right portion of the screen (3) displays status of the device that is selected from the hardware tree. See Section 5.0 Hardware Manager Module on page 75 for more information Figure 10: Hardware Manager Main Screen 43000C Page Radionics

25 Overview Camera Manager (optional) This module is used to view real-time videos and switch between multiple cameras if available. It can display video in two different sizes: 320x240 or 640x480. The Video Resizing command located at the upper left of the window will allow the user to toggle between the 2 different video sizes. The Camera Manager also features a Control Panel that is divided down into three sections: Commands, Camera Controls and Camera Triggers. Figure 11: Camera Manager Main Screen See Section 11.1 Camera Manager Module on page 139 for more information Settings Module The Settings module allows the administrator to set up, configure and customize parts of the PC9000 application. This module is made up of the following items: Agents - The administrator will be able to select which Microsoft Office 2000 Assistant, called Agents, will be used when an operator logs on. If a sound card is installed, the user will be able to hear the Agent when the Tutorials are played. Operators - Used to associate profiles to operators of the system. It is important to note that in order for an operator account to work with the software, the user account must be valid in the operating system as well. A profile determines the software layout, including what Software Modules or Commands a user can access. Use the Profile Editor to edit a user's profile. Profile Editor - Gives the ability to customize log-in privileges and permissions to allow access to certain modules. Profiles are defined in the Profile Editor Module. See Section 4.3 Profile Editor on page 56. Figure 12: Settings Module Menu Panel Groups Enables the administrator to set-up and define multiple groups of panels for monitoring of different locations. User Commands Allows the administrator to define up to 31 custom buttons along the bottom of PC9000 interface. The buttons can start up other applications, files, sound and video files. Log Manager Determines how a transaction (event) should be described and written to a log file. Control Panel Shortcut to the Operating System s Control Panel folder. Printers Shortcut to the Operating System s Printer folder. See Section 4.0 Settings Module on page 53 for more information Radionics Page C

26 Overview Utilities Module This module allows the administrator to print out a variety of reports, import data from another source and perform a repair utility on the database. The module is made up of the following: Report Manager used to generate reports on the various database, system and event information. Audit Trail allows the administrator to perform a query on the database changes either by date/time range or by field title and data range. The user can preview and/or print the report. Figure 13: Utilities Module Menu Import Data Manager allows the administrator to import data from any controller connected to the system. This option will import Personnel Names (Global), Personnel Credentials (Global), Personnel Authority Levels, Monitor Point Descriptions, Skeds and/or Holidays. Archive Utility will archive the history transactions and clear events from the database. Backup Utility makes a backup of the database files so they can be stored in a secured location as well as the ability to restore the database files that have been backed up. See Section 12.0 Utilities Module on page 151 for more information C Page Radionics

27 3.0 Quick Start and Installation PC9000 Quick Start and Installation Note: It is highly recommended that any prior BETA demos of the PC9000 be completely uninstalled before installing the released version. See Section 13.1 Uninstalling PC9000 on page 171 for complete procedures. The following section contains instructions, information and requirements to connect and configure a panel for communication with the PC9000 software. Specifically, instructions are provided to connect a Radionics 9000 Series (D9412, D9112, D7412, D7212) Control/Communicator (also known as a Control Panel ) using RS-232 Direct Connection via the D9133 module or using an Ethernet Connection via the PC9133TTL-E module. 3.1 Checklist The following checklist shows the suggested order of how to setup and configure the PC9000, the Control/Communicator and its accessories. 1. Preparing the Control/Communicator. (See Section 3.2 Preparing the Control/Communicator on page 28) a. Connect Control/Communicator to PC running PC9000 (See Section Connecting the Control Panel to the PC9000 on page 28) b. Connect D9133 or PC9133TTL-E to Control/Communicator. (See Section Installation of the D9133 on page 28 or See Section Installation of the PC9133TTL-E on page 30) c. Set jumpers on D9133 or PC9133TTL-E. (See Section Setting the Jumpers on the D9133 or PC9133TTL-E on page 30) d. Cable pin-outs. 2. Install PC9000 software (See Section 3.3 PC9000 Software Installation on page 31) 3. Register PC9000 software (See Section 3.4 Register PC9000 on page 35) 4. Set PC Name in PC9000 software (See Section 3.5 Configuring the Communication Driver on page 37) 5. Add Driver in PC9000 software (See Section Adding a New Driver on page 91) 6. Add Panel in PC9000 software (See Section Creating a New panel on page 39) 7. Add Panel Group in PC9000 software (See Section Creating a panel group / Adding the panel to a panel group on page 40) 8. Assign Panel to Panel Group in PC9000 software (See Section Creating a panel group / Adding the panel to a panel group on page 40) 9. Setting the Communication Type (Serial or Ethernet) (See Section 3.7 Setting the Communication Type on page 41) 10. PC9133TTL-E Setup for Windows 2000 Professional (done outside of PC9000) (See Section 3.8 PC9133TTL-E IP Configuration (Windows /2000/XP Professional) on page 44) a. ARP (See Section Initial Assignment of the IP address using ARP.EXE on page 44) b. PING (See Section Pinging IP address on page 45) c. TELNET settings (See Section Telnet Configuration on page 46) 11. Import Data from Panel (Run Import Data Manager in PC9000) (See Section 3.9 Import Data from Panel on page 50) 2002 Radionics Page C

28 Quick Start and Installation 3.2 Preparing the Control/Communicator To correctly connect and set-up the Control/Communicator refer to the 9000 Series Operation and Installation Guide (P/N: ) Programming the panel using RAM IV or a D5200 The first thing to accomplish is to initially configure and program the control panel. This can be done in one of two ways: D5200 Programmer - For more information on accessing product handlers, sending data to and receiving data from a panel, refer to the D5200 Programmer s Operation Guide (P/N: ). RAM IV Remote Programming Software - For more information on accessing product handlers, sending data to and receiving data from a panel, refer to the RAM IV Operation Guide (P/N: 38849). Regardless of the method used to program the panel, the SDI Automation settings must be set to the following: Note: Items in parentheses denote how they appear in RAM IV. Enable SDI Auto (Enable SDI Automation?): Yes Baud Rate: 9600 Parity/Stop (Parity/Stop Bit Configuration): No/1 (No Parity, 1 Stop Bit) 9133 Supervision: Yes RTS Control (RTS Control Settings): ON (Force RTS On) DTR Control (DTR Control Settings): ON (Force DTR On) Status Rate: Connecting the Control Panel to the PC9000 There are two communication methods that can be used when connecting one or more Control/Communicator(s) (referred to later as Control Panel(s) ) to the PC9000: Serial Direct connection from the serial port of the PC running PC9000 using a D9133 Serial Interface Module Ethernet Connection to a PC running PC9000 over a LAN/WAN network via an Ethernet connection using a PC9133TTL-E Network Interface module Disconnect all power to the Control/Communicator before beginning any work with the internal components. Serious injury could result from electrical shock Installation of the D9133 If only one panel will be used, it can be connected directly to the PC using the Serial Port (COM1). Connect the D9133 to the panel and to the PC following the installation instructions in the D9133 Installation Guide (P/N: 38648) using the Null Modem Cable defined in Section Initial RS-232 Setup for Panel Communication on page 29. Note: All address jumpers need to be removed in the D9133 Module for Address 80. If multiple panels are to be used, the connection to them will have to use a PC9133TTL-E via an Ethernet connection. There are 4 indicator LEDs on the D9133 (See Figure 14). LED Enable Jumper (P2) The LED closest to the board edge is the SDI bus transmit indicator. It flashes when the D9133 communicates with the panel. If it is not flashing either the panel is not programmed to communicate through the D9133 or one or more of the D9133 settings are wrong. If this LED stays on (no flash or is brighter than the SDI bus receive) there is a problem. The next LED is SDI bus receive. It flashes anytime there is any communication on the SDI bus to any device, not only for the D9133. Therefore this LED should always flash the same or brighter then the SDI bus transmit LED. Figure 14: D9133 LEDs LEDs 43000C Page Radionics

29 Quick Start and Installation The third LED is outgoing RS232 communications to the computer. The fourth LED is incoming RS232 communications from the computer. The RS232 LEDs should always indicate a message followed by a response. Therefore typically the incoming LED will flash followed by the outgoing LED. In some configurations this may be reversed, but it should always be one followed by the other Initial RS-232 Setup for Panel Communication To quickly setup a Panel for communication using RS-232, make sure you have the following: Radionics 9000 Series (D9412, D9112, D7412, and D7212) Control/Communicator with firmware version 6.00 or higher. D5200 Programmer and handlers (see Section Radionics 9000 Series on page 19) or RAM IV Programming Software v2.9 or higher. D9133 Serial Interface Module Null Modem Cable (for PC Serial to panel connection). There are two options for this cable: build a null modem cable using the following cable pin-out configuration: 9-pin Female Connector 9-pin Female Connector Figure 15: Null Modem Cable Wiring Diagram purchase a cable from Radio Shack using the following part numbers: Option Modem cable with Null Modem adapter Description 6 ft. (1.8 m) DB9 Female to DB9 Female Modem cable DB9 Female to DB9 Male to Female Null Modem Adapter Table 8: Radio Shack Null Modem Cable Option Radio Shack Part Number B (only available through catalog) B (only available through catalog) 2002 Radionics Page C

30 Quick Start and Installation Installation of the PC9133TTL-E For complete installation instructions, please refer to the PC9133TTL-E Network Interface Installation Guide (P/N: 49405). Once the PC9133TTL-E has been successfully installed, continue on with the following sections. To setup a control panel for communication over a LAN the PC9133TTL-E, make sure you have the following: PC9000 application software running on a PC (PC must have a 10BaseT Network Interface Card installed) Radionics 9000 Series (D9412, D9112, D7412, D7212) control panels with firmware version 6.00 or higher (capable of using the RADXAUX1 product handler) PC9133TTL-E Network Interface Module (see PC9133TTL-E Installation Guide (P/N: 49405)) Figure 16: PC9133TTL-E Connection Diagram Disconnect all power to the Control Panel before beginning any work with the internal components. Serious injury could result from electrical shock Connecting the PC9133TTL-E to the Control/Communicator For this type of installation a network connection must be provided in the location of the control panel and the PC running the PC9000 software. Contact your network administrator to have them installed and working before continuing with this installation. 1. You must get a unique IP address assigned by the network manager. It is very important that this IP address is unique. It will be programmed into the PC9133TTL-E. Do NOT use the IP address that is used as an example in this document, it will cause problems on your network. 2. Connect an RJ45 connector to the RJ45 Ethernet Port on the PC9133TTL-E using a 10BaseT cable and connect the other end into the network connection that is near the panel. Do not power it up at this point. The PC9133TTL-E should be configured with a protected IP address that is connected to an INTRANET network with security firewalls in place. Otherwise, outside hackers may be able to determine the IP address and take control of the device Setting the Jumpers on the D9133 or PC9133TTL-E To program the address, place and remove jumpers from the Address Pins. Use the following address: SDI Address 80 = Automation (No Jumpers installed) Note: The PC9133TTL-E address configuration is read only at power-up. If the address configuration is changed while the PC9133TTL-E is powered, a power reset must be performed so that the D9133 or PC9133TTL-E can reconfigure its address C Page Radionics

31 3.3 PC9000 Software Installation Note: PC9000 Quick Start and Installation Version and higher requires a Dongle in order for PC9000 to run. Before installing version 6.0.5, make sure that the Dongle is available. New installations require that the operation systems be Windows 2000 Professional or Windows XP Professional. Follow these instructions to install the PC9000 software. 1. Insert the Radionics PC9000 CD into the CD-ROM drive of the PC. The CD is configured to automatically launch the setup file. 2. If the PC9000 Installation program doesn t automatically start, click the Start button and select Run. In the dialog box, type X:\setup.exe (where X is the drive letter of your CD-ROM drive. Or: Click the Browse button to open up a dialog box to navigate to the correct directory. Double-click the SETUP.exe file to start the Install program. Example 1: Install Run Dialog Box Or open My Computer and double-click on drive icon that has the PC9000 Installation CD. Double-click on the Setup.exe icon to begin the installation process. Example 2: Install Browse Example 3: My Computer, CD drive 3. The PC9000 Installation Screen will appear. Click on the FULL INSTALLATION button or if performing and upgrade to a previous version, click on the UPGRADE button Radionics Page C

32 Quick Start and Installation 4. The PC9000 Installation Wizard screen will appear. It is strongly recommended that other running applications be shut down before proceeding with the installation. To proceed with the installation, click the Next > button. 5. The next screen (prompts you to enter the directory path where PC9000 should be installed. The default directory (path) should be in the form: C:\PROGRAM FILES\PC 9000\ Example 4: PC9000 Installation Wizard 6. A new dialog box will appear showing the installation path that was selected and prompting you to begin the installation of the software. Click Install >> to start the installation. Example 5: Install directory 7. The different files are installed on the PC. The screen will change to show a progress bar. Example 6: Install Begin Install Example 7: Install Progress 43000C Page Radionics

33 Quick Start and Installation 8. Once the progress bar reaches 100%, a Client/Server dialog box prompting you to choose the role this PC will play: Server A PC acting as a server to a one or more client PCs running PC9000. The Data directory for PC9000 resides here. Client A workstation running PC9000 that accesses data from a Server PC. If Client is pressed, the Remote Path field will change from grayed out to black. The Remote Path is must be typed in. (The Remote Path is that to where the Data is stored). The Remote Path uses the UNC naming convention. For Example \\HOSTPCNAME\Program Files\ PC 90000\Data When finished press the Green arrow icon to continue the installation. 9. A license agreement screen will appear for the Lernout & Hauspie TruVoice American Engineer Text-to-Speech (TTS) Engine. The Lernout & Hauspie TruVoice Text-to-Speech (TTS) Engine provides speech output capabilities for Microsoft Agent so you can hear what the characters are saying through your sound speakers. To continue the installation click Yes. Example 8: Client/Server Choice Example 9: License Agreement screen 10. The necessary files to run the Microsoft Agent application are then installed. For more information, see Section 4.1 Agents on page A prompt screen will appear with the choice to let the setup program initiate a restart of the PC. Select No. (If YES is selected, the installation of PC9000 will not be complete). 12. The Universal Driver Installation screen will appear. Click on CONTINUE. Note: A valid Dongle must be connected to the PC s parallel port or USB port in order to continue Radionics Page C

34 Quick Start and Installation 13. The installation will continue. Once complete, a message stating that the Driver Upgrade Completed Successfully. Press the OK button to continue. 14. The following DOS screen will appear, showing the installation of the Dongle Drivers. 15. Once the Installation Wizard has finished copying all the files, the screen will change to say Setup has finished installing PC9000 on your computer. Selecting the installed icons may launch the application. Click Finish to exit Setup. Click Finish to exit the Installation Wizard. 16. Restart the PC to ensure that all files will be installed correctly. 17. The installation program places a new PC9000 Icon Group in your operating system s Start Menu with shortcuts to: PC9000 Help File PC9000 application Archive Utility a utility to archive the PC9000 databases Backup Utility a utility to assist in backing up the databases 18. Once the PC has restarted, double-click the PC9000.exe application icon on the desktop. 19. A dialog box appears asking for the supplied parallel port and/or USB security key (dongle) to be plugged into the LPT1 port or USB port of the PC. The program s serial number and registration key will be downloaded into this security key. The Dongle must be plugged in to use the PC9000 application C Page Radionics

35 Quick Start and Installation 20. Once the security key has plugged in, double-click again on the PC9000 application icon on the desktop. 21. It will start by showing the PC9000 startup screen with a progress bar along the bottom. 22. A logon screen will appear. Enter the default username and password: User name: admin Password: a Note: The password is case-sensitive 3.4 Register PC9000 The PC9000 application starts with a registration screen. The software will automatically download the serial number and Registration Key of the software into the dongle and fill in the information in the Serial Number and Registration Key fields. It is recommended that this information be written down and kept in a safe place in case the security key is lost. The Host PC (Server) is the only PC that requires a security block (dongle). The workstations (Clients) will look for the Host PC s dongle for its licensing Radionics Page C

36 Quick Start and Installation Obtaining a Permanent Registration Key To obtain a Registration Key that will unlock the software for continued use, you must contact the Radionics Order Processing department at to purchase a registration key. Contact Radionics PC9000 Support during normal operating hours at to obtain the registration key once PC9000 has been installed. Note: An address will be necessary to obtain the license file for optional upgrades, such as Photo ID or Client Workstations. Start the PC9000 application and log in using one of the predefined profiles. 1. At the PC9000 desktop, right-click on the Start button. 2. The About PC9000 Information Window appears displaying the version number of the software, the name of the PC and the serial number of the dongle. This will also show the concurrent licenses for features like Photo ID, CCTV, and Client licenses. There are two buttons, OK and Registration. To change the Registration key, left-click the Registration button. Note: The ID Badging checkbox that is underneath the Registration button is used if you have multiple Client PCs and only one ID Badging license. Checking this box on a Client PC running PC9000 will enable it run the ID Badging portion and show the ID Badging button in Personnel Manager. For more information on ID Badging, see the PC9000 Photo ID Operation Guide (P/N: 46384). 3. The Registration Number screen appears. The serial number of your dongle (1) appears. Click in the first field (2) of the Registration key and begin typing your new Registration key. DEMO EVAL DEMO EVAL will allow 1 PC9000 to run for 72 hours in demo mode. Note: The number for the Serial Number will be different on each PC the PC9000 is installed on. When finished, click OK The time-limited version of the PC9000 (which said PC9000 (Unregistered Version) in the title bar) is now a full version with no expiration C Page Radionics

37 3.5 Configuring the Communication Driver PC9000 Quick Start and Installation In order for the PC and the panel to communicate with each other, you must select a Computer Name that the 9000 Series Driver will run from. The name of the PC should be short and have no spaces (ex. Gdavis or Host). It is suggested that a name like HOST would be preferable to a name like CHARLIES PC. A PC with the name of HOST or CLIENT0 (0 would be replaced by the number of the Client PC if there is more than one) will help in the future to determine which events were generated on a particular PC. See the Network Administrator before changing the PC s name. 1. Select the Hardware Manager from Start Hardware Manager. 2. Click the padlock icon from closed to open to unlock the module 3. Select the Radionics 9000 Series Driver. 4. Change the name in the Computer_Name to match the name shown in the Info Window but double-clicking on the Value in the Computer_Name property to bring up a dialog box. 5. Type in the name exactly as it appears in the Info Window at the top of the screen and press the OK button or [ENTER]. 6. Close PC9000 and restart it. 7. In Hardware Manager, the status screen for the driver should have RUNNING displayed in white in a green box. 8. The first three letters of the driver (on a green background) will appear in the Driver(s) section of the Info Window Radionics Page C

38 Quick Start and Installation 9. To add a new driver, right click anywhere on white portion of the window and choose Edit Add Driver. Note: Only one driver of the same type (ex. RADIONICS 9000 Series Driver) can run on the same PC See Section Adding a New Driver on page C Page Radionics

39 3.6 Adding a Panel and Panel Group(s) in PC9000 PC9000 Quick Start and Installation Creating a New panel To add a new controller (panel), make sure that the Hardware Manager Module is unlocked (click on the padlock icon and change it from closed to open). 1. Click the padlock icon from closed to open to unlock the module. 2. Move the mouse over to the Hardware window on the left-hand side of the screen, and select a Driver that the Controller will be attached to. (Radionics 9000 Series Driver) 3. Click the right mouse button to bring up the Edit menu. 4. Select the Add Controller command. 5. A New Controller dialog will appear (Figure 17). 6. Choose the type of Controller by clicking on the drop-down menu and selecting an controller based on the panel type you are adding. 7. Select a controller address by clicking on the drop-down menu and selecting an unused address from 1 to 31. The address is virtually assigned to the Control Panel and cannot be edited once the control panel has been added. Figure 17: New Controller Dialog Box If a controller is already at that address, PC9000 will automatically show the next available address. 8. Type in a brief description for the Controller. 9. Once the OK button is clicked, a status bar will appear across the top of the New Controller box. The progress bar will advance as the relays, outputs, and inputs are added for the new controller. Status messages replace the title New Controller with messages like Adding Output Once all of the panel specifics have been added, click the small plus icon next to the RADIONICS 9000 Series Driver to see the new panel Radionics Page C

40 Quick Start and Installation Creating a panel group / Adding the panel to a panel group Note: It is recommended that only one control panel is added to a Panel Group. Therefore, if a user has access privileges in different panels, there will be more than one record for them in the Personnel Manager database. 1. Select the Panel Groups option from Start Settings Panel Groups. 2. A dialog box appears showing the existing Panel Groups on one side and the available controllers on the other. 3. Click on the Add a New Panel Group button. 4. A progress bar appears along with an animation of a magnifying glass. The PC9000 application is searching for additional controllers. 5. A new Panel Group called New Panel Group appears. To rename it, click on the name to highlight and hold down the left mouse button for the cursor to appear and then click again. You can then type in the name and press [ENTER]. 6. Click on the controller to be added in the Controllers list box. 7. Click the Add button to add the control panel to the Panel Group. The controller will have an asterisk (*) to the left of the address number indicating that it is assigned to a panel group. Note: 8. Close the Panel Groups dialog box by clicking the X in the corner. Deleting a panel group is covered in Section Delete a Panel Group and removing a panel from a Panel Group is covered in Section Removing a Control Panel, both on page C Page Radionics

41 3.7 Setting the Communication Type 1. Start up the PC9000 and switch to the Hardware Manager module. You will see a three-pane window (Example 10). The two panes on the left are the Hardware Tree (1) and the Properties panel (2). Note: Note: A control panel must be added to the Driver before continuing with programming the PC9000. To add a panel, see Section Adding a Controller on page 92. The next steps assume that the panel configured is called Test D9412. The panel name can be different. PC9000 Quick Start and Installation 1 2 Example 10: PC9000 Hardware Manager 2. Click the plus sign to the left of RADIONICS 9000 Series Driver to expand and reveal the 1.1 Test D9412. Click on 1.1: Test D9412 to highlight it (See Example 11). Example 11: Test D In the Properties panel below the list of drivers, the various properties of the 1 panel are displayed. 1. Description 2. Connection Type 3. Channel 4. EC_1_Name 5. EC_1_Properties Click the unlock icon (padlock) to make changes to the properties. Example 12: Panel properties 4. Double-click on the Description property (See #1, Example 12) to bring up the Description dialog box (See Example 13). You can change the text to a more descriptive name for the panel. This name will appear in the Event Manager every time that an event related to this panel occurs. Click OK when finished Example 13: Panel description 2002 Radionics Page C

42 Quick Start and Installation 5. Double-click on the Connection_Type property (see Example 12) to bring up the Connection Type dialog box (see Example 14). There are two selections: 0 Serial Used if the panel is directly connected to the PC running the PC9000 via a D Ethernet Used if the panel is connected to a LAN via a PC9133TTL-E to communicate with the PC running PC For Serial Connection (0 Serial): Example 14: Connection_Type properties a. Double click on Channel (See #3, Example 12) property to bring up the Channels dialog box. b. In the Port row, select the COM port that the D9133 will use. c. The Baud_Rate value needs to be set at Example 15: Channels Dialog Box (Serial) 7. For Ethernet Connection (4 Ethernet): a. Double click on Channel (See #3, Example 12) property to bring up the Channels dialog box. b. The Port will always be 1. c. The TCP/IP Port Address needs to be set to Click on the box under VALUES and press the BACKSPACE button to erase what is in there, then type in Press OK when done. d. If using a PC9133TTL-E, double-click on the EC_1_Name property (see Example 12) to bring up the Ethernet Controller Name dialog box (see Example 17). Enter the IP address of the PC9133TTL-E and click OK. Example 16: Channels Dialog Box (Ethernet) Example 17: EC_1_Name 8. Click the Save icon to save these changes C Page Radionics

43 Quick Start and Installation Restarting the 9000 Series Driver The 9000 Series driver will have to be reset for communication to be established between the 9000 Series panel using the D9133. To do this, follow the procedure below. 1. In the PC9000 application, go to the Hardware Manager module. Highlight 1: RADIONICS 9000 Series Driver on the Hardware Tree. 2. Right-click on the driver to bring up a Driver Commands sub-menu (see Example 18). 3. On the sub-menu, click Stop Driver (see Example 18). The 9000 Series Driver will stop running. The display will change and show a red STOPPED block. Also there will be no entries in the Date:, Time: and Driver Version: fields Example 18: Driver Sub-Commands 4. Right-click again on the driver and select Driver Commands -> Reset Driver (see Example 18). The 9000 Series Driver is now reset. 5. Right-click again on the driver and select Driver Commands -> Start Driver (see Example 18). 6. The 9000 Series Driver is now restarted and should start communicating with the PC9000 using the D9133 or PC9133TTL-E. A green RUNNING block replaces the red STOPPED block. HINT: Closing and restarting PC9000 will reset the drivers. Be sure to write down and save the configuration information you just entered. Note: Once the driver has been configured to accept communication, a communication link must be established with a PC9133TTL-E Network Interface Module (for Ethernet) or a D9133 Serial Interface Module (for serial) before the PC9000 can communicate with a panel Radionics Page C

44 Quick Start and Installation 3.8 PC9133TTL-E IP Configuration (Windows /2000/XP Professional) Initial Assignment of the IP address using ARP.EXE Once you have the IP address and the network administrator confirms that it is ready, open up the command prompt (from Windows) on any PC tied into the network that is to be used. ARP, short for Address Resolution Protocol, should be used to temporarily associate the PC9133TTL-Es IP address with its MAC address. The ARP program is installed into the C:\WINNT directory by default in Windows XP and 2000 Professional during install. At the command prompt (usually C:\WINNT arp s xxx.xxx.xxx.xxx zz-zz-zz-zz-zz-zz for Windows XP/2000 Professional), the command syntax (see Example 19 is to be used. Example 19: ARP Command Syntax xxx.xxx.xxx.xxx is the IP address assigned to the PC9133TTL-E Network Adapter by the Network Administrator zz-zz-zz-zz-zz-zz is the MAC hardware address found on the label of the PC9133TTL-E Network Adapter. We will now step through the assignment of an IP address to a PC9133TTL-E Network Adapter, using the ARP program. We will use the Example MAC address found in Example 20: Example 20: MAC Hardware Address REMEMBER THAT THE IP AND MAC ADDRESS USED IN THIS EXAMPLE WILL NOT BE THE SAME AS THE NUMBERS YOU ARE USING. THIS IS FOR DEMONSTRATION ONLY! It is necessary to be logged into Windows 2000 Professional with an ADMINISTRATOR privilege level. 1. Open a command prompt window by clicking on the Start button and selecting Start Programs Accessories Command prompt. A command prompt window will appear looking like this: 2. Type the ARP s command with the IP Address and the MAC Hardware address in Example 20. For our example the IP address to assign is and the MAC hardware address is: arp s a e [ENTER] 3. If following your command the computer responds with a prompt (as shown above) then the address was accepted. Note: There is no indication that the operation has been performed properly. The absence of an error message is your indication that the function was correct C Page Radionics

45 3.8.2 Verification of IP Address Note: PC9000 Quick Start and Installation This example uses the IP address of and the MAC Address of a a7 1. Open a DOS window by clicking on the Start button and selecting Start, Programs, Accessories, Command prompt: A command prompt window will appear looking like this: Note: The colors have been inverted here for clarity. The normal prompt window appears with white text on black. 2. At the C:\> prompt, type in ARP -G and press ENTER. You should see something in the ARP table, if not, PING an existing IP Address, wait for a response then do the ARP G again. See Section Pinging IP address on page 45. THE IP AND MAC ADDRESS USED IN THIS EXAMPLE WILL NOT BE THE SAME AS THE NUMBERS YOU ARE USING. 3. At the C:\> prompt, type in the following ARP S (IP ADDRESS) (MAC ADDRESS) Ex: arp s a a7 4. At the C:\> prompt, type in ARP -G and press ENTER. The IP Address of the PC9133TTL-E should appear in the ARP Table. The Type should appear as STATIC Pinging IP address 1. To confirm that the IP Address had been configured properly, PING the IP Address and check for a response. 2. At the C:\> prompt, type PING (IP ADDRESS) then press [ENTER]. Ex: PING [ENTER] Four reply messages should be received, confirming that the PC9133TTL-E is talking to the network. This is a temporary IP address. Do not remove power from the PC9133TTL-E, otherwise the IP address will be lost and the ARP function will have to be performed again Radionics Page C

46 Quick Start and Installation Telnet Configuration To finish the IP address configuration of the PC9133TTL-E, a telnet session must be launched. It is necessary to be logged into Windows 2000/XP Professional with an ADMINISTRATOR privilege level. Note: This example uses the IP address of and the MAC Address of a a7 1. Open a DOS window by clicking on the Start button and selecting Start, Programs, Accessories, Command prompt: A command prompt window will appear looking like this: Note: The colors have been inverted here for clarity. The normal prompt window appears with white text on black. 2. At the C:\> prompt, type in TELNET and press [ENTER]. REMEMBER THAT THE IP AND MAC ADDRESS USED IN THIS EXAMPLE WILL NOT BE THE SAME AS THE NUMBERS YOU ARE USING. THIS IS FOR DEMONSTRATION ONLY ALONG WITH THE PRESENTED SCREENSHOTS. ACTUAL VALUES WILL DIFFER. 3. At the MICROSOFT TELNET> prompt, type OPEN (space) IP ADRESS (space) PORT NUMBER (use 1). Ex: open The connection will fail the first time. (This is normal). At the prompt enter the same sequence but using port 9999 instead of 1. Ex: open Hint: Pressing [F3] will display last line typed, BACKSPACE over the port and change to C Page Radionics

47 Quick Start and Installation 5. Press [ENTER] and you should be in the setup menu of the PC9133TTL-E device. Select 0 Server configuration 6. You are now required to enter the desired IP address. If the PC9133TTL-E Network Interface has been programmed with an IP address in the past, it will be displayed in parentheses. 7. For example, this PC9133TTL-E was originally programmed to IP address We are now changing it to address IP Address: (194) 172.(39) 17.(78) 10. (253) 70 Set Gateway IP Adress (N) To properly program the IP address , type: 172 [ENTER] 17 [ENTER] 10 [ENTER] 70 [ENTER] 8. When asked to set the Gateway address. Type N [ENTER]. REMEMBER THAT THE IP AND MAC ADDRESS USED IN THIS EXAMPLE WILL NOT BE THE SAME AS THE NUMBERS YOU ARE USING. THIS IS FOR DEMONSTRATION ONLY ALONG WITH THE PRESENTED SCREENSHOTS. ACTUAL VALUES WILL DIFFER. Note: The Gateway IP is only needed if using a Wide Area Network (WAN). In a Local Area Network (LAN), typically the Gateway is not needed. IT only needs to be changed if the Gateway IP of the PC is different than the Gateway where the PC9133TTL-E is plugged into. 9. The following will be displayed: If the Subnet Mask needs to be changed from the default, enter the number of bits that correspond to the Subnet Mask your network is using. See your network administrator for more information. Press [ENTER] after entering the correct number of bits for the Subnet Mask. Number of Host Bits Netmask Number of Host Bits Netmask Number of Host Bits Netmask Table 9: Netmask Address 10. Change Telnet password press [N] to leave at default of "No" Radionics Page C

48 Quick Start and Installation Be careful NOT to enter a password into the PC9133TTL-E by accident or select [Y] to change the password. If you do, do not lose the password. Otherwise, you will not be able to re-enter a TELNET programming session with the PC9133TTL-E. The unit will have to be sent back to the factory and reconditioned before it will be able to receive another TELNET session. 11. Now press 1 [ENTER] to go into setup Channel 1 configuration. The following will be displayed (Figure 18): 12. From the main menu Select 1 Channel 1 configuration and change the information the information (in Port No, ConnectMode, Datagram Type, Remote IP Address and Remote Port) to the following: Note: Remote IP is that of the PC running PC9000. It is not necessary to enter an IP Address. Figure 18: Setting values in Telnet Session Note: The remote IP address is optional and is that of the PC running PC9000. If no remote IP address is entered, any connected PC can access the PC9133TTL-E. 13. After all the changes have been made and verified for accuracy the information now needs to be saved. Select 9 save and exit. Connection to host will be lost, press [ENTER] to continue. 14. At the Microsoft Telnet prompt, type QUIT and press [ENTER]. Exit out of the Command Prompt screen back to Windows by typing EXIT or clicking the X in the upper corner C Page Radionics

49 Quick Start and Installation 15. Make sure that the IP address of the PC9133TTL-E is set properly by pinging the IP address, e.g. ping and then press enter. There should be four replies from the IP address, confirming that the PC9133TTL-E is talking to the network Figure 19: PC133TTL-E Programming Example: Verifying IP Addresses Pinging IP Address Now that the IP address has been assigned to the PC9133TTL-E, a PING on that IP address should be done to verify that the IP address is recognized for the PC9133TTL-E. 1. Open a DOS prompt/command prompt window. 2. At the C:\> prompt, type PING (IP ADDRESS) then press [ENTER]. Ex: ping [ENTER] 4 reply messages should be received, confirming that the PC9133TTL-E is talking to the network. The configuration of the PC9133TTL-E is now complete Radionics Page C

50 Quick Start and Installation 3.9 Import Data from Panel Now that the panel is communicating with the PC and PC9000, it is necessary to import the following information into PC9000: Personnel Credentials any users for that panel (See Section 6.1 Personnel Manager on page 95 for more information). Monitor Point Database any monitored points (doors, detectors, readers, cameras, etc.) See Section 5.0 Hardware Manager Module on page 75 for more information. Authority Levels the authority levels set for the users in the database (See Section Authority Levels on page 99 for more information). Scheduled Events any scheduled events (See Section 6.3 SKEDs Manager on page 111 for more information) Holidays any holiday events (See Section Changing the Dates in the Holiday Index on page 118 for more information) Import Data Manager Window The Import Data Manager Window shows the following: 1. A drop down list showing the panels connected 2. Communication status for that 1 panel showing either: 2 Attempting to communicate 3 4 Communication established Unable to communicate with panel 6 3. Import status showing either: Panel is in process of sending requested data to panel or Data has been successfully imported into PC Import Item A list of data items that can be imported to a panel 5. Checkboxes to select or deselect whether data item gets imported 6. Begin Import button starts the importing process Importing Data from the Panel Follow the steps below to correctly import data from the panel. 1. In PC9000, click the Start button and select Utilities Import Data Manager. 2. The Import Data Manager window appears (see Figure 20) 3. Select the proper panel from the drop-down menu (see #1, Figure 20) Note: If only one panel is connected and communicating with PC9000, it will be the only one in the list C Page Radionics 5 Figure 20: Import Data Manager 4. The communication status of the panel will be displayed underneath the panel name. Depending on whether the panel is connected or not, one of three messages will appear (see #2, Figure 20). 5. Either check or uncheck (see #5, Figure 20) the items (See Section Import Data Manager Window on page 50 for more information) to be imported from the panel.

51 Quick Start and Installation Note: 6. Click the Begin Import button (see #6, Figure 20 on page 50) to start the process. 7. The Item status will be shown to the left of the checkbox for that item (see #3, Figure 20 on page 50) 8. Once the item has been completely imported to the PC9000, the status will change to Imported: Depending on network traffic, it may take up 20 minutes to import all items from a panel into PC Once all items have been imported to the PC9000, Figure 21 will be displayed. 10. To double-check that they have been correctly imported, they will appear in Event Manager in the Event Description column as: Figure 21: Completed Import from Panel to PC Click the Close button to exit out of the Import Data Manager and return to the PC9000 desktop. That s it! PC9000 is correctly installed and configured. Follow these steps again to add other panels and/or D9133s/PC9133TTL-Es to PC Radionics Page C

52 Quick Start and Installation Notes: 43000C Page Radionics

53 4.0 Settings Module PC9000 Settings Module The Settings module of the PC9000 software allows the administrator the control over which users can access and use the software, customize the icon bar that appears along the bottom of the screen and configure how events that occur are logged in. The module has eight different commands available: Agents This function opens up a series of dialog boxes where the administrator can decide which Microsoft Agent to use. Operators - This sub-module is used to associate profiles to users of the system. See Section 4.2 Operators on page 54. Profile Editor - Profiles are used to define system wide access privileges for different individuals. See Section 4.3 Profile Editor on page 56. Panel Groups Panel Groups are a way to group and organize multiple panels (also called controllers) in a system, useful when dealing with multiple panels, sites and buildings. See Section 4.4 Panel Groups on page 67. Figure 22: PC9000 Settings Module Options User Commands Allows the administrator to assign specific commands to icons that appear along the bottom of the screen. See Section 4.5 User Commands on page 69. Log Manager Log Manager is a utility that enables the operator to decide which events are written to the Event Log, to the Alarm Log or not written at all. See Section 4.6 Log Manager on page 73. Control Panel A shortcut to the Operating System's Control Panel folder. Printers A shortcut to the Operating System's Printers folder. 4.1 Agents This sub-module allows (see Figure 23) the administrator to select a help agent to assist them while using the application. The agents are from the Microsoft Office 2000 software package. Microsoft Office 2000 is not required to use this feature. The dialog box is divided into three separate areas: Please Choose an Agent: This is a list of all the available agents to choose from. Preview: This shows an animated preview of the agent. Please Choose a Voice: This drop down list box allows the administrator to choose between a male, female and synthesized voice. Note: A sound card and speakers must be properly installed and configured for this feature to work. Figure 23: Agent Selection 2002 Radionics Page C

54 Settings Module 4.2 Operators This sub-module (see Figure 24) is used to associate profiles to operators of the system. It is important to note that in order for an operator account to work with the software, the operator account must be valid in the operating system as well. The administrator can also change the password for the operator. A profile determines what Software Modules or Commands an operator can access. Any operator with the Admin profile cannot be deleted. 2 3 Figure 24: Operators Manager 1 Area 1 Name Control Icons Description There are three control icons that allow the administrator to perform the following actions. Note: These icons may or may not be available depending upon the preferences set for the logged in profile. See Section Restricting a profile to View-only on page 64 for more information. Icon Name Action Lock/Unlock Clicking this icon will unlock the selected record for editing. Save Saves the selected record. Delete Deletes the selected record. 2 Operators/Profiles Table This two-column table shows a complete list of all the operators on the system and the profile that is associated with them. 3 Operator/Password/Profile entry fields Table 10: User Manager Screen Areas Managing Operators Note: The maximum number of operators for the PC9000 is 50. These three fields (see #3, Figure 24) allow the administrator to select a operator, change their password and/or change the profile that is associated with them. The Profile field is a drop down list showing all available profiles on the system Add a New Operator To add an operator to the system, follow the procedures below. 1. In Operators, first click on the padlock to unlock the sub-module (see Table 11 on page 58). The icon will change to show an open padlock. 2. Click on a blank slot in the Operators/Profiles table (see #2, Figure 24). 3. In the Operator: entry field, enter the name of the operator (see #3, Figure 24). Type in a password in the Password: field if necessary (see #3, Figure 24). The characters of the password will appear as asterisks. It is recommended that the password be recorded along with the operator name and placed in a secure location. Note: Passwords ARE case-sensitive. The PC9000 can accept passwords from 1 to 66 characters, but it is recommended for security purposes and ease of use they be a minimum of 4 characters and a maximum of 8 characters C Page Radionics

55 Settings Module 4. Pull down the list of available profiles in the Profile: field (see #3, Figure 24 on page 54) by clicking on the down arrow. Select a profile. To create additional profiles, modify or delete existing ones, see Section Profile Management on page 62). 5. Click the Save icon to save the new operator (see #1, Figure 24 on page 54) Delete an Operator To delete an operator from the system, follow the procedures below. 1. In Operators, first click on the padlock to unlock the sub-module (see Table 11 on page 58). The icon will change to show an open padlock. 2. Click on the operator to be deleted in the Operators/Profiles table (see #2, Figure 24 on page 54, use the scroll bar to move up or down the list if necessary). 3. Click the delete icon (see Table 11 on page 58) to delete the operator. A confirmation dialog box appears asking you to confirm the deletion. Click either Yes or No. 4. If you chose Yes, the operator disappears from the list Edit an Operator In editing an Operator, the Administrator can change an operator s name, password and switch what profile they use. To change an Operator s Name: 1. Click on the operator in the Operators/Profiles table (see #2, Figure 24 on page 54, use the scroll bar to move up or down the list if necessary). 2. In the Operator: entry field, enter the name of the operator (see #3, Figure 24 on page 54). 3. Click the Save icon to save the new operator (see #1, Figure 24 on page 54). To change an Operator s Password: 1. Click on the operator in the Operators/Profiles table (see #2, Figure 24 on page 54, use the scroll bar to move up or down the list if necessary). 2. Type in the new password in the Password: field if necessary (see #3, Figure 24 on page 54). The characters of the password will appear as asterisks. It is recommended that the password be recorded along with the operator name and placed in a secure location. Note: Passwords ARE case-sensitive. The PC9000 can accept passwords from 1 to 66 characters, but it is recommended for security purposes and ease of use they be a minimum of 4 characters and a maximum of 8 characters. 3. Click the Save icon to save the changes (see #1, Figure 24 on page 54). To change an Operator s Profile: 1. Click on the operator in the Operators/Profiles table (see #2, Figure 24 on page 54, use the scroll bar to move up or down the list if necessary). 2. Pull down the list of available profiles in the Profile: field (see #3, Figure 24 on page 54) by clicking on the down arrow. Select a profile. 6. Click the Save icon to save the changes (see #1, Figure 24 on page 54) Radionics Page C

56 Settings Module 4.3 Profile Editor To add more software users to the system, you must first create a profile. Profiles are used to define systemwide access privileges for different individuals. For example, an Admin profile could have full access to the system with the ability to add/delete/change user information, set or redefine scheduled events, etc. A Guard profile might have privileges limited to changing and viewing user information, silencing alarms, changing and viewing scheduled events, etc. There could be an Operator profile with only the ability to view the cameras and Graphic map of the facility Figure 25: Profile Editor Once a valid profile is defined, the Operators Sub-Module is used to associate Users to the valid Profiles C Page Radionics

57 Settings Module Screen Areas This section lists the screen areas of the Profile Editor. Area 1 Name Control Icons Description This button bar (see #1, Figure 25 on page 56) controls common actions to manage profiles. Note: These icons may or may not be available depending upon the preferences set for the logged in profile. See Section Restricting a profile to View-only on page 64 for more information. Icon Name Action Lock/ Unlock New Save Clicking this icon will unlock this profile for editing. Clicking it again will lock the module and prevent any changes to the profile. Creates a new profile. See Create a New Profile in Section Profile Management on page 62. Saves the current profile. Delete Deletes the current profile. See Delete a Profile in Section Profile Management on page Pending Alarms 3 Information Window 4 Profile Drop Down Menu 5 Startup Module Menu Language Panel Group 6 General Checkboxes 7 Warning message 8 Module Commands Module Properties 9 Module Tree List 10 Command Buttons Copy Makes a copy of the current profile. Always should be used when desired changes are to be made to the Admin profile. Make changes to the copy not the original. See Copy a Profile in Section Profile Management on page 62. This box shows the number of pending alarms (that have not been acknowledged) by the operator. See Section Acknowledging an Alarm on page 125. See Section Information Window on page 21 Shows a list of all the profiles that have been set up in the software. This drop-down list shows the list of the modules. Selecting a specific module will start that module when the application is started when the current profile is used. Ex. Typically a Security Officer would Login and start up in Event Manager where as a Human Resource Employee would login and start up in Personnel Manager. This drop-down list shows the list of languages that the menus and screen text will be shown in. All the panel groups that exist in the database. These check boxes allow for the Help Agent to be shown for this profile, graphic (Photo Verification and Map location of alarm) notification of alarms to automatically appear when the application starts and the IP Address to appear in the Event Manager. Once the module is unlocked, the following message appears to the right of the profile drop down menu (see #4, Figure 25 on page 56): "Warning: All changes to the profile will automatically and immediately take effect." Shows the icons that are available and can be displayed when a particular profile is logged in. This two-column table (see Figure 26 on page 59) shows all the values that can be edited for the profile in that software module. They vary from module to module. See Section Module Properties & Values on page 59 for more information on the modulespecific properties. This list box shows a tree of the different PC9000 software modules. The name of the selected module will appear in the title bar. A plus (+) sign indicates there are sub entries. A series of check boxes show what actions can be used by the profile. The items displayed depend upon which software module is selected from the module tree. A check in the box indicates that the profile can perform that action in that software module and no check indicates that the action is unavailable to that profile. Depending on whether the box is checked or not will determine whether the icon will appear in the Control Icons bar of that module when the currently edited profile is used Radionics Page C

58 Settings Module Area Name Description Properties & Values Properties that can be set to change the colors on how information is displayed, the sort order, database field information, whether control functions and control icons should be restricted base on profile and what sort of filter, if any, should be used to sort the database information. Table 11: Profile Editor Screen Areas 43000C Page Radionics

59 4.3.2 Module Properties & Values The properties and values will be different depending on which module or sub-module is selected Programming Tip Some Property names will extend beyond the cell boundary cutting off the rest of the text. To see all the text, hold the mouse cursor over that row. A tool tip will appear below with the full name of the property Access Control Personnel Manager Setting the values for these properties (see Figure 26) will determine what fields the operator (defined by the profile) will see when accessing records in the Personnel Manager. For example, an admin profile should be able to see all the fields while the operator profile would have the Social Security #, Date of Birth and Date of Hire fields hidden (Value set to False). The AutoEdit and AutoSave properties can be changed by double-clicking on the value cell to toggle the present value. The properties and values listed for this module are as follows: PC9000 Settings Module Figure 26: Personnel Manager Properties Property Description Property Description AutoEdit Grants to the selected profile the ability to double-click on a property field to edit it. (0 = No, 1 = Yes) Passcode.Visible (See Note 1) Displays the field for the current profile (True is shown and False is hidden) AutoSave ID Any changes to personnel records are automatically saved when another module is selected. (0 = No, 1 = Yes) The record number in the Access database, which can t be edited here. User_Group.Visible (See Note 1) Master_Token. Visible (See Note 1) View No entry is the default. Site_Code.Visible (See Note 1) Select No entry is the default. Authority_Levels. Visible (See Note 1) Sort Displays the data field order in which the records in the database will be sorted. E_Mail.Visible (See Note 1) Filter No entry is the default. Title.Visible (See Note 1) FilterSelect1 and FilterSelect2 FilterLogic FilterSort Card_Type.Visible (See Note 1) First_Name.Visible (See Note 1) Last_Name.Visible (See Note 1) User_ID.Visible (See Note 1) Sub_User.Visible (See Note 1) Defines the first and second variable that will be used to sort the personnel records Used to specify AND, OR custom search parameters. Customize default filter by another database field. Displays the field for the current profile (True is shown and False is hidden) Displays the field for the current profile (True is shown and False is hidden) Displays the field for the current profile (True is shown and False is hidden) Displays the field for the current profile (True is shown and False is hidden Displays the field for the current profile (True is shown and False is hidden) Social_Security_ Number.Visible (See Note 1) Employee_Number. Visible (See Note 1) Work_Number. Visible (See Note 1) Home_Number. Visible (See Note 1) Address1.Visible (See Note 1) Address2.Visible (See Note 1) DOB.Visible (See Note 1) DOH Visible (See Note 1) Table 12: Personnel Manager Properties Displays the field for the current profile (True is shown and False is hidden) Displays the field for the current profile (True is shown and False is hidden) Displays the field for the current profile (True is shown and False is hidden) Displays the field for the current profile (True is shown and False is hidden) Displays the field for the current profile (True is shown and False is hidden) Displays the field for the current profile (True is shown and False is hidden) Displays the field for the current profile (True is shown and False is hidden) Displays the field for the current profile (True is shown and False is hidden) Displays the field for the current profile (True is shown and False is hidden) Displays the field for the current profile (True is shown and False is hidden) Displays the field for the current profile (True is shown and False is hidden) Displays the field for the current profile (True is shown and False is hidden) Displays the field for the current profile (True is shown and False is hidden) Displays the field for the current profile (True is shown and False is hidden) 2002 Radionics Page C

60 Settings Module Note 1: These fields can be changed by double-clicking on them. If the value is True, it will change to False and vice versa. The properties for Skeds Manager, Event Manager, and Alarm Manager are virtually identical in that they all allow the customization of how text will appear on the screen according to the profile in use Access Control Skeds Manager Selecting Properties/Values for the Skeds Manager presents the option of defining how the Skeds Manager will appear to a profile. The values and properties that can be changed are: AutoEdit Grants to the selected profile the ability to double-click on a Sked field to edit it. (0 = Yes, 1 = No). AutoSave Grants to the selected profile the ability to automatically save a Sked when another module is selected. (0 = Yes, 1 = No). These properties are used to define the color of certain aspects of the screen and are also the properties for Event and Alarm Manager. Screen_BackColor Screen_ForeColor Header_BackColor Header_ForeColor HLine_Color VLine_Color Highlight_Color Online_Color Fault_Color Alarm_Color DeActivate_Color Mode_Color Initiate_Color User_Color AC_Color To change a color property, 1. Unlock the module by clicking the unlock icon (see #2, Figure 25). 2. Double-click in the value column for the desired property. 3. The Windows color dialog box will appear (see Figure 28). Figure 27: Color Properties (Skeds, Event and Alarm Manager) Choose the desired color by clicking on one of the color swatches. If a custom color is desired, click the Define Custom Colors >>. Figure 28: Windows Color Dialog Box 4. The dialog box expands to show a color chart (see #4, Figure 29) with a set of crosshairs at the bottom (see #1, Figure 29) Click and drag the crosshairs (see #1, Figure 29) across the color chart (see #4, Figure 29) to the desired color. The color in the Color/Solid box (see #2, Figure 29) changes and the numbers listed in the Red, Green and Blue fields (see #3, Figure 29) change as you move the crosshairs. 6. When you have found the desired color, click Add to Custom Colors (see #5, Figure 29). The new color is added to the color swatches under Custom colors Click OK to return to the color Properties table (see Figure 27). Figure 29: Windows Color Dialog Box Define Custom 8. The number in the Values cell is the RGB number for the color that was chosen in the Red, Green and Blue fields (see #3, Figure 29). The numbers range from 0 to 255 (0 = none of that color and 255 = all of that color) C Page Radionics

61 Settings Module Event Manager These properties are the same used for the Skeds Manager. See Access Control Skeds Manager above for more information Hardware Manager See Section Restricting a profile to Viewonly on page 64 for more information on these properties and values. In addition to the above properties, the same properties and values are editable here as in Table 12: Personnel Manager Properties on page 59. Figure 30: Hardware Manager Properties/Values Alarm Manager These properties are the same used for the Skeds Manager. See Access Control Skeds Manager above for more information. Additionally, the operator can define up to 10 text messages (Operator_Comments_1 to Operator_Comments_10, see Figure 31). The user uses these when acknowledging an alarm that has occurred. (See Section Acknowledging an Alarm on page 125). Enter a Operator Comment Figure 31: Operator Comments To enter an operator comment: 1. Select the desired profile and unlock the module (see #2 Figure 25 on page 56). 2. In the Properties & Values table, use the scroll bar to scroll down to the Operator_Comments fields (see Figure 31). 3. Highlight one of the fields and type in the comment (see Example 21). Each profile can have its own comments. Example 21: Operator Comments 4. Click the Save button (see Table 11 on page 58) to save changes to the profile. 5. Now when an operator with that profile goes to acknowledge an alarm in the Alarm Manager, the comments will appear in the drop-down list (see Example 22). For more information, please see Section Acknowledging an Alarm on page 125. Example 22: Operator Comments in Alarm Manager 2002 Radionics Page C

62 Settings Module Enabling Auto-Alarm The Auto-Alarm checkbox will cause any system alarms to be appear in the Alarm Manager module. Having it checked will cause the X Alarms Pending box to appear when the profile is used in logging onto the PC Profile Management Creating a new Profile To create a new Profile, follow the procedures below. 1. Select Start Settings Profile Editor to open up the Profile Editor Utility. 2. Click on the padlock icon to unlock the module (see #2, Figure 25). 3. Click on the Add icon to open up a new profile. A blank new Profile appears (see Example 23). 4. Click in the Profile: menu (see #1, Figure 25 on page 56) and highlight the words New Profile. Enter a new description. Example 23: New Profile 5. Highlight the modules in the module tree list. If the entry has more than one sub-module, a plus arrow will appear by the name. Click the plus to display the multiple modules included in Access Control, Settings and Utilities. With this step, functions and abilities for operators using the application can be assigned and/or restricted. Those options that are restricted will not appear for the operator using the selected profile next time they log into or start up the PC Click the Command Toolbar button (see Figure 25 on page 56) to show which command buttons will be available for the operator who has this profile. A list of checkboxes appears. The list will change depending on the module s Command buttons. 7. Click on the Properties & Values button (see Figure 26 on page 59) to show a list of variables that can be changed for this profile. See Section Module Properties & Values on page 59. They will differ from module to module. 8. Click the arrow for the Start-up Module drop down menu (see #6, Figure 25 on page 56) and choose the module that will always show first when an operator, using this profile, starts up the PC Check or clear the two checkboxes Show Agent and Auto Alarm (see #7, Figure 25 on page 56). For more information about the Agent, see Section 4.1 Agents on page 53. For more information about Auto Alarm, see Section 8.0 Alarm Manager Module on page 123 and the section entitled Enabling Auto- Alarm on page When finished, click the Save icon to save the changes to this profile. Any changes will take effect immediately. It is highly recommended that you do not alter the Admin profile. Changes to the profile take effect immediately and thus if you are logged in using that profile and you disable access to the Profile Editor, the program could suddenly close down once you save the changes to the profile. Always make a copy of the Admin profile and use the copy to make any changes C Page Radionics

63 Settings Module Delete a Profile To delete an existing Profile, follow the procedure below. 1. Select from the existing profiles by clicking on the Profile drop-down menu (see #1, Figure 25 on page 56). 2. Click the Delete icon to delete the selected profile (see #2, Figure 25 on page 56). 3. A confirmation box will appear completely replacing the Profile Editor asking you to confirm that this is the profile you want to delete. Click YES or NO. DO NOT DELETE THE ADMIN PROFILE. IF THIS IS DELETED YOU WILL NOT BE ABLE TO PROPERLY LOG INTO THE PC9000 APPLICATION. FURTHERMORE, YOU WILL NOT BE ABLE TO CREATE NEW PROFILES, OPERATORS AND ADD/DELETE PANEL GROUPS. 4. The profile is deleted and the Profile Editor is displayed again with the next profile in line Copy a Profile To edit an existing Profile, follow the procedures below. 1. Select from the existing profiles by clicking on the Profile drop-down menu (see #1, Figure 25). 2. Click the Copy icon to make a copy of the profile (see #2, Figure 25). 3. The copy of the profile is listed last in the Profile drop-down menu with Copy of before the name and Profile after the name. 4. To rename the copy, click in the description and backspace to delete any unwanted characters. 5. When finished, click the Save icon (see #2, Figure 25) to save the changes to this profile. Any changes will take effect immediately Edit an Existing Profile To edit an existing Profile, follow the procedures below. It is highly recommended that you do not alter the Admin profile. Changes to the profile take effect immediately and thus if you are logged in using that profile and you disable access to the Profile Editor, the program could suddenly close down once you save the changes to the profile. Always make a copy of the Admin profile and use that to make any changes. 1. Select from the existing profiles by clicking on the Profile drop-down menu. 2. Change any of the options for the profile. See Section Creating a new Profile on page 62 for information on changing options. 3. When finished, click the Save icon (see #2, Figure 25) to save the changes to this profile. Any changes will take effect immediately Radionics Page C

64 Settings Module Restricting a profile to View-only To restrict a profile from making any changes the Unlock and Save command buttons must be unchecked for each module that should be restricted. Clearing just the Save command button only hides the Save icon but still allows changes when the operator using the profile switches to another module. It is possible to restrict a profile to certain functions and icons in Hardware Manager, Graphic Maps and User Commands. Figure 32: Clearing the Save and Unlock command buttons Access Denied! Status Message By setting the following functions to the False condition, an Access Denied message will appear and blink from red to yellow when that profile tries to access those functions. Example 24: Access Denied status Control Function Monitor Point Bypass Point Profile Editor Setting Generates an Access Denied! message in Graphic Maps Module in Hardware Manager Module Unbypass Point Relay Commands ON OFF Reset Reader Commands 43000C Page Radionics

65 Control Function Unlock Door Profile Editor Setting Generates an Access Denied! message in Graphic Maps Module PC9000 Settings Module in Hardware Manager Module Lock Door For more information, see Section Device Actions on page 91. Table 13: Restricted commands that generate Access Denied status messages 2002 Radionics Page C

66 Settings Module Restricting icon functions In addition to restricting control functions, it is also possible to restrict the command icons so that profile can t see and use them. To do this, follow the procedures below: 1. Select Start Settings Profile Editor to open up the Profile Editor Utility. 2. Click on the padlock icon to unlock the module (see #2, Figure 25). 3. Click in the Profile: menu (see #1, Figure 25) and select the desired profile 4. Highlight the module in the module tree list. If the entry has more than one sub-module, a plus arrow will appear by the name. Click the plus to display the multiple modules included in Access Control, Settings and Utilities. With this step, functions and abilities for operators using the application can be assigned and/or restricted. Those options that are restricted will not appear for the operator using the selected profile next time they log into or start up the PC Click the Module Commands button to show which command buttons will be available for the operator who has this profile. 6. A list of checkboxes appears. The list will change depending on the module s Command buttons. 7. If the icon is to be hidden, clear the checkbox. 8. Click the Save icon to save the profile. Area Control It is possible to restrict the arming functions for areas in the Area Control Module for different profiles. By setting the condition to False, the button will not appear in the Area Control Module the next time an operator uses the profile to log in. To set the condition, double-click in the Values column for the desired Property. That cell will change from blank to True. Double-clicking again will switch the value to False. For example, setting the conditions with only the Silence Alarm property being True will show only the Silence Alarm button the next time an operator using the changed profile logs on C Page Radionics

67 4.4 Panel Groups PC9000 Settings Module Panel Groups are a way to group multiple control panels in a system, which are useful when dealing with multiple sites and buildings. With Panel Groups the PC9000 computer can monitor an almost unlimited number of panels. They can also be used to give a user access to a wide range of panels by grouping them within the same group of panels. A user added to a panel group with more than one controller will exist in all controllers within that panel group. A panel must be assigned to a panel group before an Import can be done to transfer data from the panel to the PC9000 databases. Otherwise, the databases in the PC9000 and the panel will not be merged correctly. The dialog box is comprised of several elements: 1. Panel Groups Tree view showing all groups with the panels defined underneath them. 2. Controllers List box showing all available controllers in the system. 3. Add button Adds the highlighted controller to the panel group. 4. Remove button Removes the highlighted controller from the panel group. 5. Add a New Panel Group button Opens a dialog box to add a new panel group. 6. Delete Selected Panel Group button Deletes the highlighted panel group Figure 33: Panel Groups Dialog Box Add a New Panel Group Do not mix different types of panels in the same panel group. Keep D9412 and D9112 panel types in one group and D7412 and D7212 panel types in another group. Mixing different types (D9412 with a D7212) will cause overwriting of user passcodes. To add a new Panel Group, follow the procedures below: 1. Click on the Add a New Panel Group button (see #5, Figure 33). A new panel group called New Panel Group appears in the Panel Groups list box. 2. To rename it, click on the name and hold the left mouse button down until the entire text is highlighted. Type in the desired name and press [ENTER] Add a Control Panel To add a control panel to a Panel Group, follow the procedure below: Note: To have multiple panels in a panel group, all users must have the same authority levels to all areas in all the panels. If more than one panel is to be added, a separate panel group will have to be created. Keep in mind that if the panel group has more than controller, any user added to that panel group will exist in all the controllers within the group with the same authority in all the panels. Example: If you have a User (called User 1) and want the data record to exist in two panels (Panel A and Panel B) then you would group those panels into one Panel Group. However, if User 1 is to exist in Panel A but not Panel B, each panel would have to be in a separate panel group. 1. Highlight the desired controller in the Controllers list box (see #2, Figure 33). 2. Highlight the destination Panel Group in the Panel Groups list box (see #1, Figure 33). 3. Click the Add button to add the controller to the Panel Group (see #3, Figure 33) Radionics Page C

68 Settings Module 4. The new panel will appear in the new panel group Delete a Panel Group 1. Highlight the Panel Group to be deleted. 2. Click on the Delete Selected Panel Group button (see #6, Figure 33 on page 67). The Panel Group will disappear from the list Removing a Control Panel To remove a control panel from a Panel Group, follow the procedures below: 1. Highlight the desired panel in the Controllers list box (see #2, Figure 33 on page 67). 2. Highlight the destination Panel Group in the Panel Groups list box (see #1, Figure 33 on page 67). 3. Click the Remove button to remove the panel from the Panel Group (see #4, Figure 33 on page 67). The Control Panel will disappear from the list C Page Radionics

69 4.5 User Commands PC9000 Settings Module The User Commands sub-module allows the administrator to assign a button for each command up 1 to a total of 31, creating one-click shortcuts. To execute these commands, the administrator will click a button along the bottom of the PC9000 desktop. To create a new User Command refer to Section Create a User Command on page Screen Areas The text in this section refers to the lettered areas in Figure Command List Box This list box allows the administrator to select from among 31 slots, numbered 01 to 31, to define as a one-click shortcut command. 5 3 Figure 34: User Commands The text that appears after the number corresponds to the Description field which can also be changed. Use the scroll bar to the right to move up or down the list. 2. Picture Drop-down Menu This drop-down menu list shows all the icons that can be used for the command. A small preview of the picture appears to the left of the Picture field. These bitmaps reside on the PC9000 workstation s hard drive at C:\Program Files\PC 9000\Data\Graphics. 3. Description field This entry field allows the administrator to enter a custom description of unlimited number of characters. The description will also appear after the command number in the Command List Box, but only the first 57 characters will appear. When holding the mouse over the button in the PC9000 desktop, only the first 49 characters appear in a box to the lower right of the cursor. 4. Command Field This drop-down menu list shows all the possible PC9000 actions that can be assigned to the command. The actions in the menu are: 00: No Defined Command used to blank out a command that was previously saved. 01: Play a Multi-Media File will open and play a selected multimedia file. Note: It is recommended that Microsoft s Windows Media Player be used to play multi-media (.AVI) files instead of RealNetworks RealPlayer which, is some cases, has been unable to play the files. 02: Run an Executable Program will launch another application (.exe file). The name of the file is selected from the Data field explained below. 03: Agent: Text to Speech will convert an operator specified text string into synthesized speech using the selected Help Agent. 04: Synchronize Time with Driver will synchronize the time on the panel with the time from the workstation s internal clock Radionics Page C

70 Settings Module 50: Monitor Point Command: Bypass Point will bypass a selected point. 51: Monitor Point Command: Unbypass Point will unbypass a selected point. 52: Relay Command: Relay ON will turn on a selected relay. 53: Relay Command: Relay OFF will turn off a selected relay. 54: Relay Command: Relay Reset will reset a selected relay. 55: Relay Command: Unlock Door will unlock on a selected door. 56: Relay Command: Lock Door will lock on a selected door. For information about using Commands 50 to 56 with User Commands see Section Controlling Points, Relays and Doors through User Command on page Data Field The Data Field is used to specify the location of the Multi-media file, executable program, operator defined text for speech conversion or Agent Tutorial File. In these cases, a small box with an ellipse appears where the Browse function can be used to navigate to the proper location. The dialog box will open to the default location specified in the Windows registry. Most multi-media and agent tutorial files will reside in C:\Program Files\PC 9000\Data. 6. Save Button Click this button to save any changes to a user command Create a User Command To create a user command (placing a shortcut to Windows Explorer on the shortcut bar as an example), follow the procedures below: 1. Click on the PC9000 Start button at the bottom of the PC9000 Desktop and select Settings User Commands. 2. The User Commands dialog box appears. In the Select a User Command to Edit menu, select a blank command number. 3. Choose a picture icon for this shortcut. For this example, scroll up or down the list to find the Explorer.bmp file. Once that is selected, a picture of the bitmap appears to the left of Picture. Example 25: User Command List 4. Enter a description into the Description field. Type Windows Explorer 5. Select the 02: Run an Executable Program from the Command: drop down list. Example 26: Choice of picture icon Example 27: Command description text Example 28: Command drop-down list 43000C Page Radionics

71 Settings Module 6. Move to the Data: field where the location of the program must be entered. Click the ellipse button to open the Windows Open dialog box. 7. Navigate to the proper directory and file name. In this example it is C:\Windows\Explorer.exe. Example 29: Executable (.exe) path The location of the exe appears in the Data box. Example 30: Browse for.exe 8. Click the Save button to save this command (see Figure 34). 9. Click the Close button to return to the PC9000 Desktop (see Figure 34). 10. The new shortcut appears in the row of shortcuts along the bottom of the PC9000 desktop. Example 31:.exe path Example 32: Shortcut on PC9000 Desktop Delete a User Command 1. In the Select a User Command to Edit menu, select the command number to delete (see Example 25). 2. Clear the description in the Description field (see Example 27). 3. Select the 00: No Defined Command from the Command drop down list (see Example 25). 4. Move to the Data field (see Example 29) where the location of the program must be entered. Clear the path of the.exe file. 5. Click the Save button to save this command. 6. Click the Close button to return to the PC9000 Desktop Edit a User Command 1. In the Select a User Command to Edit menu, select the command number to edit (see Example 25). 2. Change the description in the Description: field to that of the new command (see Example 27). 3. Select from the options in the Command: drop down list (see Example 25). 4. Move to the Data field (see Example 29) where the location of the program must be entered. Change the path of the.exe file. 5. Click the Save button to save this command. 6. Click the Close button to return to the PC9000 Desktop Radionics Page C

72 Settings Module Controlling Points, Relays and Doors through User Commands It is possible to control a Point, Relay or Door through a User Command. When specifying the Command as Type 50 to 56, the Data field (see #5, Figure 34 on page 69) changes to a drop-down showing the selection of a specific point, relay or Door. The list is gathered from the points, relays and doors that are defined in Hardware Manager (See Section 5.0 Hardware Manager Module on page 75). To define as a User Command choose Command the drop down menu changes to to bypass a point 51: Monitor Point Command: Unbypass Point to unbypass a point 50: Monitor Point Command: Bypass Point to turn off a relay: 52: Relay Command: Relay ON to turn off a relay 53: Relay Command: Relay OFF to reset a relay 54: Relay Command: Relay Reset to unlock a door: 55: Relay Command: Unlock Door to lock a door: 56: Relay Command: Lock Door Table 14: Point/Relay/Door Control User Command 1. Select the desired command per Table From the drop down menu, select the desired point, relay or door. 3. Click the Save button to save this command (see #6, Figure 34 on page 69). 4. Click the Close button to return to the PC9000 Desktop (see Figure 34 on page 69). 5. The new shortcut appears in the row of shortcuts along the bottom of the PC9000 desktop. Example 33: User Command List Example 34: Shortcut on PC9000 Desktop 43000C Page Radionics

73 Settings Module 4.6 Log Manager Log Manager is a utility that enables the operator to decide which events are written to the Event Log, written to the Alarm Log or not written at all. Placing a check in the box Display on Event Manager will cause events of that type to display in the Event Manager. For more information on the Events listed here, see Section 13.3 Event Descriptions on page Log Type Options Do not Log - Selecting the Do not log option will cause the event to go unnoticed when it occurs. Writing an Event to the Event Log - When an Event is written to the Event Log, events of that type will appear in the Event Log when they occur. Figure 35: Log Manager Writing an Event to the Alarm Log - When an Event is written to the Alarm Log, events of that type will appear in the Alarm Manager when they occur (See Section 8.0 Alarm Manager Module on page 123). Additionally, when an operator decides to write an Event to the Alarm Log, an Alarm Priority can also be assigned. A Priority drop-down list box appears where the operator can assign a priority of 1 to 99. Alarms with a priority of 1 will appear first in the Alarm Manager Changing an Event s Log Mode To change the Log Mode for a certain type of event, follow these steps below: 1. In Log Manager, highlight the desired event type. 2. Click on the Log Type menu to display the options. Select from Do Not Log, Write to the Event Log or Write to the Alarm Log. (See Example 36) Example 35: Events in Log Manager Example 36: Selecting Log Type 3. If Write to the Alarm Log was chosen, an alarm priority box will appear. Select the priority from 1 to 99 using the drop-down list. Note: Alarms with a higher priority (closer to 1) will appear first if they occur in the Alarm Manager. An alarm with a priority of 1 will appear in the list of pending alarms while an alarm with a priority of 2 appears below it. 4. If the event should appear in the Event Manager, check the Display on Event Manager checkbox. 5. Click the Save button to save the change for this type of Event Radionics Page C

74 Settings Module Notes: 43000C Page Radionics

75 5.0 Hardware Manager Module PC9000 Hardware Manager Module The Hardware Manager is used to display real-time status of hardware, configure properties of hardware and load settings to the hardware. There are four basic categories of hardware (see Table 15 for an example of how each type is shown): Area Name Description 1 Driver A Driver is used to communicate to the 1 field controllers. Only one computer is designated to run the driver and will be 2 responsible for processing all of the transactions reported to it from all of the 3 Controllers connected to it. The Driver is at the top of the hardware hierarchy. 4 2 Controller A Controller is responsible for processing all of the transactions reported to it from the field Sub-Controllers connected to it. 3 Sub-Controller Sub-controllers are a group of device types. The 9000 Series controller supports four different device types: On-Board Relays are assigned a virtual sub-controller address of 0. Off-Board Relays are set to 1, Monitor Points are set to 2 Readers are set to 3. 4 Device Devices are Inputs, Outputs, Readers, Cameras, etc Devices are connected to ports on a sub-controller. A Device is at the bottom of the hardware hierarchy. Table 15: Hardware Tree Areas Figure 36: Hardware Types & Place in HW Tree Since the four hardware categories are hierarchically related, a Controller cannot be added unless a Driver has been added Radionics Page C

76 Hardware Manager Module Figure 37: Hardware Manager Module The Hardware Manager Module screen has six main areas: Area Name Description 1 Control Icons Note: These icons may or may not be available depending upon the preferences set for the logged in profile. See Section Restricting a profile to View-only on page 64 for more information. Lock / Unlock module Save Clicking this icon will either lock the module or unlock the module. Administrators without the proper authorization will not be able to unlock the module. Verify that you have the proper authorization. Clicking this icon save the any changes to the current record. Refresh Print Preview Clicking this icon will refresh the display and update the status of all the devices that are connected to the panel. Clicking this icon will show a print preview of a user report organized by User ID. See Section 12.1 Report Manager on page Hardware List Tree 3 Hardware Properties 4 Pending Alarm Window 5 Status Display 6 Information Window Download The download icon enables you to download the database information the PC9000 to the panel. See Section Downloading Personnel User Names/Tokens on page 78. Displays the hardware hierarchically as it relates to the address scheme. See Section 5.1 Hardware List Tree on page 77. As the operator selects various hardware categories, the lower-left side of the screen will display the properties and real-time status of the selected hardware. See Section 5.2 Hardware Properties on page 77. Flashes the number of pending alarms. See Section 8.1 Screen Areas on page 123. The right portion of the screen displays status of the device that is select from the hardware tree. See Section 5.3 Status Display on page 78. See Section Information Window on page 21 for more information. Table 16: Hardware Manager Module Screen Areas 43000C Page Radionics

77 5.1 Hardware List Tree The Hardware List Tree is used to show the relationship between each piece of hardware that is connected to the system. It is similar to the Microsoft Windows Operating System's Explorer tree. A plus sign next to the item indicates that there is another item connected to it. To see all the items connected to a particular piece of hardware, click on the plus sign and the tree will expand. PC9000 Hardware Manager Module Figure 38: Hardware Manager Module List Tree 5.2 Hardware Properties As various hardware categories and items are selected, the lower-left side of the screen will display the properties and real-time status of the selected hardware. The Properties listed here will change depending on the type of Driver, Controller, Sub-Controller and Device that is selected. Figure 39: Hardware Module Properties Right clicking on either cell in the Properties or Values column will cause the bottom of the Properties/Values window to show the related on-line help topic for that property or value. Figure 40: Context-Sensitive Help Text 2002 Radionics Page C

78 Hardware Manager Module 5.3 Status Display Note: The right portion of the screen displays status of the device that is select from the hardware tree. Figure 41 shows the on- and off-board relays for a control panel. The Date and Time in the window represent the actual Date and Time of the Control Panel. The Firmware and Hardware Version also relate to the Control Panel. The Polling status at the top will change to Online when communication from the control panel is received, or will change to Offline if no communication is received from the control panel within 6 seconds. Relays and points must be enabled in Device Properties (See Section Device Properties, Enabled on page 90) for them to appear in the Status Display. 5.4 Hardware Manager Procedures Figure 41: Hardware Module Status Display The download icon enables you to download the following from the PC9000 to the panel: Personnel: User Names and Tokens User Names and their tokens from the Personnel Manager database Point Text Any custom text entered for any of the points on the system. This text will appear at the command center. Set Date/Time on Controller Resets the date and time on the control panel to match the PC s date and time Example 37: Download menu Download All Downloads all User Names, Tokens, Passcodes and Authority Levels from all records in the Personnel Database Downloading Personnel User Names/Tokens To download just Personnel User Names and Tokens in the Personnel Database to the panel, follow the procedures below: 1. In the Hardware Manager module, unlock the module. 2. Click on the download button. 3. If more than one panel is set up, select the desired panel from the Hardware List Tree. The User Names and Tokens will be downloaded to this panel. 4. Select Personnel: User Names and Tokens from the download menu (See Example 38). A brief animation of files copying will appear signifying that the user names and tokens from the Personnel Database are being downloaded to the panel. All the User Names and Tokens from the Personnel Database now reside in the selected panel. Depending on the amount of records, it could take up to 15 minutes for the panel to completely process all the records. Example 38: Download User Names and Tokens 43000C Page Radionics

79 Hardware Manager Module Downloading Point Text To download Point Text assigned to devices in the Hardware Manager to the panel, follow the steps below: 1. Change the Point Text (description field in device properties) as desired. See Section Device Properties on page 88 for information on the description (Point Text). 2. Click the download button and then select Point Text from the context menu (See Example 39). This point text and all other point text in all other devices will be downloaded to the panel. Example 39: Download Point Text Setting Date/Time on Controller To synchronize the time and date on the panel with that on the PC workstation, follow the steps below: 1. Click the download icon and then select Set Date/Time on Controller from the context menu (See Example 40). 2. The time and date on the controller is synchronized to that of the PC. Example 40: Set Controller Date/Time Downloading All Data To download all data in the Personnel Database to the panel, follow the steps below: 1. In the Hardware Manager module, click on the download icon. Make sure the module is unlocked first. 2. If more than one panel is setup, select the desired panel from the Hardware List Tree. All the data will be downloaded from the Personnel Database to this panel. 3. Select Download All from the context menu (See Example 41). Example 41: Download All A brief animation of files copying will appear signifying that the all the data from the Personnel Database are being downloaded to the panel. All the data (User Names, Tokens, Passcodes, and Authority Levels from the Personnel Database now reside in the selected panel. Depending on the amount of records, it could take up to 15 minutes for the panel to completely process all the records Radionics Page C

80 Hardware Manager Module 5.5 Radionics 9000 Series Driver When the PC9000 system is purchased, a driver for a Radionics 9000 Series Control/Communicator (control panel) is included. Other drivers can be added to the system but must be purchased as an option. The Radionics 9000 Series Driver is used to enable the PC9000 workstation to monitor and control any 9000 Series Control/Communicator [control panel] (D9412, D9112, D7412, D7212) that is connected. The 9000 Series Driver has the following properties: Computer_Name - See Section Computer Name below. Driver_Type - See Section Driver_Type on page 81. Description - See Section Description on page 81. Retry_Count - See Section Retry_Count on page 81. The driver properties appear in the Hardware Properties section (see #3, Figure 37 on page 76) when the Radionics 9000 Series Driver at the top of the Hardware Tree (see #2, Figure 37 on page 76) is selected in Hardware Manager. Figure 42: 9000 Series Driver Properties To change the value of a property, first make sure the module is unlocked and then double-click on the value field. A dialog box with valid choices will appear. Select one and click on the OK button Computer Name This is the name of the computer that is responsible for running the Driver. The Computer Name is located in the Information Window (See Section Information Window on page 21). Figure 43: Computer_Name Dialog Box Finding & Changing the Computer Name If the name is too long and cannot be read from this window, you can find the computer name from the operating system by following the steps below: Note: Contact the Network Administrator BEFORE changing the PC name. Windows 2000 Professional/XP Professional 1. Right-click on the My Computer icon that is on the desktop. 2. From the menu that appears, select Properties, 3. From the dialog box that shows, select the Network Identification tab 43000C Page Radionics

81 4. At the Network Identification tab, click the Properties button to rename the PC. PC9000 Hardware Manager Module 5. Type the new name for the PC into the Computer name field. Note: Changing the PC name may make network resources (like network drives or networked printers) unavailable. 6. When finished, click OK. 7. It may be necessary to restart the PC Driver_Type This refers to the type of driver and cannot be changed by the user Description A brief description of the Driver or the computer running the Driver. This description will appear in the Event Manager, every time an event related to this computer occurs. To change the description of the driver, highlight the existing name and type in a new description. Click the OK button when finished. Figure 44: Description Dialog Box Retry_Count The number of times the driver will try to establish communication to a non-responsive panel before reporting that it is offline. This can be helpful in adjusting how sensitive a Controller Offline event is reported Radionics Page C

82 Hardware Manager Module Radionics Driver Actions To access additional commands for the driver, right-click on the driver and two menus will appear. Follow the arrow to access the following commands: Edit gives the option to add a new driver and new controller or delete a driver (See Section 5.6 Adding New Hardware on page 91 for more information). Driver Commands gives the option to reset, start, or stop the driver, plus turn the Debug utility on or off. Turn ON Debug, Turn OFF Debug These commands will cause events, polling attempts, and status messages to be logged into a file on the PC running PC9000. Figure 45: Radionics Driver, Commands Enabling the Turn ON Debug command will continue logging these items every time the driver is used to a file until the Turn OFF Debug command is used. The log file will continue to grow with no maximum file size, only the remaining free space on the hard drive as a limit. It is possible for the log file, left unchecked, to consume all free space, thus interfering with the operation of the PC s operating system. These commands should only be used by direction of Radionics Technical Support Radionics Controller Properties The controller properties appear in the Hardware Properties section (see #3, Figure 37 on page 76) when the 1.1 Test D9412 (the panel name may differ) near the top of the Hardware Tree (see #2, Figure 37) is selected in Hardware Manager. A Controller has the following properties. To change the value of a property, first make sure the module is unlocked and then double-click on the value field and a dialog box with valid choices will appear. Select one and click on the OK button. Address The address that is virtually assigned to the Control Figure 46: Radionics Controller Properties Panel and cannot be edited once the control panel has been added. Physical Address This address is for the end users reference. Description - A brief description of the Controller (see Figure 47). This description will appear in the Event Manager, every time an event related to this Controller occurs. Controller_Type - A Sub-Controller is a group of device types. The D9000 series Controller supports up to 4 different device types. Poll - A value that tells the communications driver whether or not to communicate to this Controller. The True value is represented as a 1 and the False value is represented as a 0. Figure 47: Description Dialog Box 43000C Page Radionics

83 Connection_Type - Defines the type of communication that will be used between the Driver and the Controller. The most common types of connections are: 0 Serial: Connection between the panel and the serial port of the PC running the PC9000 software. 4 Ethernet: Connection between the panel and Local Area or Wide Area Network using an Ethernet Controller. PC9000 Hardware Manager Module Channels - A Channel defines the communication properties that the Controller will use to communicate to the Driver. To change the Channel Properties, double-click on the Channels value cell to open a dialog window (see Figure 49). In order for communication to be established between the Controller and Driver, the Controller must be physically connected to the same Port defined by the Channel. Port - Port 1 is the Virtual Port designation. TCP/IP Port Address - Address 3000 is the TCP/IP socket number for the D9133 or the PC9133TTL-E. Figure 48: Connection Types Dialog Box Figure 49: Channels Properties Dialog Box Note: (Authority Levels) - Lets the administrator review what events have been assigned for each of the 15 authority levels. The settings for the authority levels can be viewed only and cannot be changed. Double clicking on the value cell of (Authority Levels) will bring up the Authority Levels Dialog box (See Figure 50) from the Personnel Manager Module. See Section Authority Levels on page 99 for more information. EC_1_Name This is used to enter the IP address of the D9133 or the PC9133TTL-E. See Section 3.7 Setting the Communication Type on page 41. EC_1_Properties - Double clicking on this property field will launch a Telnet session to configure certain types of Ethernet Controllers and assign it an IP address to operate over a network Initiating a Telnet Session through EC_1_Properties A telnet session can be initialed by double-clicking on the controller s EC_1_Properties field. Figure 50: Authority Levels Review 2002 Radionics Page C

84 Hardware Manager Module Windows 2000 Professional 1. Switch to Hardware Manager by selecting from PC9000 desktop, Start Hardware Manager. 2. After unlocking the module (click on the padlock icon to change it from the lock to unlock), navigate in the Hardware Tree to the desired panel (controller). The IP address used in this example is for demonstration purposes only. The specific IP address of the device you are trying to connect to will differ. 3. In the properties list, double-click on the EC_1_Name field and enter the IP address plus a blank space then a Ex: To enter the IP Address , type <space>9999 Click OK when finished. The EC_1_Name field changes to show the IP address. 4. Double-click in the EC_1_Properties field to start the TELNET session. 5. A Command Prompt window will appear and you be automatically logged into the TELNET application. Windows XP Professional 1. Switch to Hardware Manager by selecting from PC9000 desktop, Start Hardware Manager C Page Radionics

85 Hardware Manager Module 2. After unlocking the module (click on the padlock icon to change it from the lock to unlock), navigate in the Hardware Tree to the desired panel (controller). The IP address used in this example is for demonstration purposes only. The specific IP address of the device you are trying to connect to will differ. 3. In the properties list, double-click on the EC_1_Name field and enter the IP address plus a blank space then a Ex: To enter the IP Address , type <space>9999 Click OK when finished. The EC_1_Name field changes to show the IP address. 4. Double-click in the EC_1_Properties field to start the TELNET session. 5. A Telnet window will appear and connect to the address specified. Note: Once the IP Address has been telneted to once, the space and 9999 is no longer necessary. 6. After the telnet session is complete, the IP address in the EC_1_Name field needs to be changed to remove the space and the In the properties list, double-click on the EC_1_Name field and delete the space and Click OK when finished. 7. Press the Save icon on the Hardware Manager toolbar to save the changes Radionics Controller Actions To access additional commands for a controller, right-click on the controller and three menus will appear. Follow the arrow to access the following commands: Edit gives the option to add a new driver and new controller or delete a controller (See Section Authority Levels on page 99 for more information). Controller Commands gives the options to: Connect to Controller Disconnect from Controller 2002 Radionics Page C

86 Hardware Manager Module Download Commands see starting with Section Downloading Personnel User Names/Tokens on page 78 for more information Personnel User Names and Tokens: will download into the controller selected names and tokens from the Personnel Manager database Point Text - will download the text messages from selected points to the controller Figure 51: Radionics Controller, Commands Set Date/Time on Controller - gets the date and time from the PC and downloads it to the controller Download All - will download all personnel names from the Personnel Manager database, all point text and the current PC date and time to the controller Series Sub-Controller A Sub-Controller is a group of device types. The D9000 series Controller supports up to 4 different device types: On Board Relays have a virtual sub-controller address of 0, Off Board Relays have a virtual sub-controller address of 1, Monitor Points have a virtual sub-controller address of 2 Readers have a virtual sub-controller address of 3. Figure 52: 9000 Series Sub- Controllers On-Board Relays One of the types of sub-controllers for a 9000 Series Controller is the On-Board Relays. There are only three On-Board Relays on a 9000 Series Driver. In the status display (Figure 53), they are shown as A, B, and C, while in the Hardware Tree (Figure 54) they are shown as "1.0.0.O1," "1.0.0.O2" and "1.0.0.O3." On-Board Relay Devices are discussed in more detail in Section Device on page 88. For more information, please consult the 9000 Series Operation and Installation Manual (P/N: ). Figure 53: On-Board Relays in Status Display Figure 54: On-Board Relays in Hardware Tree Off-Board Relays Another type of sub-controller for a 9000 Series Controller is an Off-Board Relay. There are a total of 128 Off- Board Relays on a 9000 Series Driver. In the status display, they are shown as blocks numbered 1 to 128, while in the Hardware Tree they are shown as "1.0.1.O1" to "1.0.1.O128." Off-Board Relay Devices are discussed in more detail in Section Sub-Controller Commands on page 88. To access additional commands for an On Board Relay sub-controller, right-click on the sub-controller and a menu will appear. Follow the arrow to make the access the following commands: Edit gives the option to add a new driver and a new controller (See Section 5.6 Adding New Hardware on page 91 for more information. For more information, please consult the 9000 Series Operation and Installation Manual (P/N: ). Figure 55: Sub-Controller Commands 43000C Page Radionics

87 Hardware Manager Module Figure 56: Off-Board Relays Monitor Points A third type of sub-controller for a 9000 Series panel displays the status of Points 1 to 247 (depending on panel type). Figure 57: Monitor Points in Hardware Tree A point is defined as a two- or four-wire circuit to which a device (such as a door contact, smoke/heat detector, motion sensor, keyswitch, etc.) is connected Readers The final type of sub-controller connected to a 9000 Series controller is a Reader (up to 8 readers, depending on panel type), which can contain card readers, Request-to-Exit (REX) sensors, etc. Note: The D9112 and D7212 panels do not support Readers. Figure 58: Readers Sub-Controller Properties The sub-controller properties appear in the Hardware Properties section (see #3, Figure 37) when the 1.1 Test D9412 (the panel name may differ) near the top of the Hardware Tree (see #2, Figure 37) is selected in Hardware Manager. A sub-controller will have several descriptive properties associated with it, which will give its address (location on the system), its type, and a administrator defined text description. Figure 59: Sub-Controller Properties 2002 Radionics Page C

88 Hardware Manager Module Address - The address value shows the virtual address of the sub-controller. At this level, the address is made up of three numbers separated by periods. The first number, 1, is the address of the driver that is configured in the system (RADIONICS 9000 Series Driver). The second number, 0, is the address of the controller connected to the driver. The third number in the address, 0, is the address of the sub-controller (On-board Relays). As mentioned in the above section, its type determines the address of the sub-controller. Driver Address Controller Address Sub-Controller Address Device Address Figure 60: Address Example Sub_Controller Type - The sub-controller can either be: Relays Points Readers It cannot be changed manually by the administrator and is automatically determined by the type of sub-controller that is connected. Description - A brief description of the Sub-Controller. This description will appear in the Event Manager, every time an event related to this Sub-Controller occurs Sub-Controller Commands To access additional commands for a sub-controller, right-click on the sub- controller and a menu will appear. Follow the arrow to make the access the following commands: Edit gives the option to add a new driver and a new controller (See Section 5.6 Adding New Hardware on page 91 for more information). Figure 61: Sub-Controller Description Dialog Box Figure 62: Sub-Controller Commands Device A Device can be an Input, Output, Reader, Camera, etc. Devices are connected to a sub-controller. A Device is at the bottom of the hardware hierarchy. Since the four hardware categories are hierarchically related, a Controller cannot be added unless a Driver has been added. Figure 63: Devices in Hardware Tree Device Properties The device properties appear in the Hardware Properties section (see #3, Figure 37) when the On Board Relays, (the panel name may differ) near the top of the Hardware Tree (see B, Figure 37) is selected in Hardware Manager. By default each type of device that is connected to the 9000 Series Sub-Controller has the same properties. Address - The address value shows the virtual address of the device (see Figure 60). At this level, the address is made up of three numbers separated by periods. Figure 64: Device Properties The first number, 1, is the address of the driver that is configured in the system (RADIONICS 9000 Series Driver). The second number, 0, is the address of the controller connected to the driver. The third number in the address, 0, is the address of the sub-controller (On-board Relays). The final number, O1, is the address of the device C Page Radionics

89 Device On & Off Board Relays - Allows the administrator to choose from a menu to define the class of output device. It is used for visual reference when plotting the device on the graphic map (See Section 10.0 Graphic Map Module on page 131 for more information) and will not change the device's function. To choose a Relay device icon, first make sure the module is unlocked, then double-click on the blank value field. A dialog box will appear with the following choices: Control Point will set the device icon to.... Door Lock will set the device icon to.... Door Sounder will set the device icon to.... Door Strike will set the device icon to.... Light will set the device icon to.... PC9000 Hardware Manager Module Speaker will set the device icon to.... Click OK once the device type is selected and it will appear in the Device Property field. Device Monitor Points - Allows the administrator to choose from a menu to define the class of input device. It is used for visual reference when plotting the device on the graphic map (See Section 10.0 Graphic Map Module on page 131 for more information) and will not change the device's function. Figure 65: On- & Off-Board Relays Output Devices Dialog Box Figure 66: Monitor Points, Input Devices Dialog Box To choose a device icon, first make sure the module is unlocked, then double-click on the Device value field. A dialog box will appear with the following choices: Choosing changes device icon to Choosing changes device icon to Camera Monitor Point CCTV Eye Door Contact Duress Button Fire Pull Box Fire Sprinkler Motion Detector Request to Exit Revolving Door Sensor Smoke Detector Table 17: Input Device Selections Click OK once the device type is selected and the text will appear in the Device Property field. Device_Type - The device that is physically connected to the system automatically determines this field Radionics Page C

90 Hardware Manager Module Note: Description - A brief description of the Device. This description will appear in the Event Manager, every time an event related to this Device occurs, and in the case of Monitor Point devices serves as the Point Text. Alarm_Message - This property only applies to Monitor Points and Readers. It will work with On Board and Off Board Relays, but assigning this property on a relay may yield unpredictable results. The alarm message will appear in the Alarm Manager during a Device alarm. This description will appear in the Alarm Information Window in the Alarm Manager every time an event related to that Device occurs. To change the Alarm Message, make sure the module is unlocked and click on the desired Relay. In the Properties, double-click on the value cell and an Alarm_Message dialog box appears. Type in the new text and click OK. If the Agent is running, any text entered here will be synthesized and spoken by the Agent in the Alarm Manager when the alarm is selected and the Speech icon is pressed. Alarm_Multimedia - This property only applies to Monitor Points. It will work with On Board and Off Board Relays, but assigning this property on a relay may yield in unpredictable results. The alarm multimedia field allows the administrator to assign a sound, movie file or picture to the device to be displayed every time an event related to this Device occurs. A Multimedia entry is required here to initiate an Alarm Graphic to appear when this point is activated. The sound can be heard in Alarm Manager by clicking on the Multimedia Icon in the Control Icon bar. See Section Playing Alarm Multimedia/Speech files on page 125. Enabled - This choice allows the administrator to either hide (0) or show (1) the selected monitor from the status display. Area - This value shows the area in which the relay is assigned. To change the assigned area, the area will have to be changed using the D5200 Programmer and then uploaded to the panel. Once the area has been assigned and imported, the number will appear in the value field. Figure 67: Device Description Dialog Box Figure 68: Alarm Message Dialog Box Figure 69: Alarm Multimedia Dialog Box 43000C Page Radionics

91 Hardware Manager Module Device Actions These are actions that can be taken to turn relays on, off or reset them. On & Off Board Relays - To activate or deactivate an On-Board relay, right-click on the relay to make a Relay Commands menu appear (see Figure 70). Follow the arrow to make the access the following commands: Relay ON Turns the relay on Relay OFF Turns the relay off To activate or deactivate an Off-Board relay, right-click on the relay to make a Relay Commands menu appear (see Figure 71). Follow the arrow to make the access the following commands: Relay ON Turns the relay on Relay OFF Turns the relay off Relay Reset Toggles the state of the relay Figure 70: On-Board Relays, Commands Figure 71: Off-Board Relays, Commands Monitor Points - It is possible to change the status of the monitor point by right clicking on the monitor point to get the Monitor Point Commands menu (see Figure 72). Follow the arrow to select among the following commands: Bypass Point deactivates the point Figure 72: Monitor Points, Commands Unbypass Point activates the point Readers - It is possible to change the status of the reader device by right clicking on the reader to get the Reader Modes Commands menu (see Figure 73). Follow the arrow to select among the following commands: Unlock Door unlocks the door assigned to the reader, Figure 73: Readers, Commands allowing entry and exit. Lock Door locks the door assigned to the reader and requires a valid access credential or a Requestto-exit/enter function. 5.6 Adding New Hardware This section describes how new hardware drivers and controllers are added to the system Adding a New Driver 1. To add a new Driver unlock the Hardware Module. Move the mouse over to the Hardware window on the left-hand side of the screen. 2. Right-click the mouse on the current driver. 3. Select the Edit submenu. Two choices are possible: Add Driver and Add Controller (see Figure 45 on page 82). 4. Click on the Add Driver submenu and a New Driver dialog will appear (see Figure 74). 5. Type in the name of the computer that will run this Driver and will process all of the events from the Figure 74: New Driver Dialog Box controller(s). Purchase of a new Driver upgrade may be required. 6. Select the Driver Type using the pull-down list and click OK. It is important to note that the Driver computer will execute all communication services Radionics Page C

92 Hardware Manager Module Adding a Controller 1. To add a new controller, make sure that the Hardware Module is unlocked. 2. Move the mouse over to the Hardware window on the left-hand side of the screen, and select a Driver that the Controller will be attached to. 3. Right-click to bring up the Edit menu. 4. Select the Edit submenu and select the Add Controller submenu and a New Controller dialog will appear (see Figure 75). 5. Choose the type of Controller, select an address and type in a brief description for the Controller. Figure 75: New Controller Dialog Box 6. Once the information is entered, click OK, and note the change in the Hardware window Creating Custom Hardware Drivers 1. Copy the dvr template and use it as a model under the C:\Program Files\PC 9000\Data\Hardware folder. 2. Create a Driver Template with a 10xxx.dvr file name (where xxx ranges from 001 to 999), 3. Copy the cnr template and use it as a model under the C:\Program Files\PC 9000\Data\Hardware folder. 4. Create a Controller Template with a 10xxx.cnr file name (where xxx ranges from 001 to 999). 5. Copy the sub template and use it as a model under the C:\Program Files\PC 9000\Data\Hardware folder. 6. Create a Sub-Controller Template with a 10xxx.sub file name (where xxx ranges from 001 to 999). 7. You will also need to associate two graphic files for each template file that is created. These graphic files will be used to represent the hardware device when it is graphically displayed in the Site Manager module, or on the tree view of the Hardware Manager. Both graphic files must be bitmaps with dimensions of 16x16 and 32x32. The 16x16 graphic file will reside under the C:\PC9000\Graphics\Small folder and the 32x32 graphic file will reside within the C:\PC9000\Graphics\Hardware\Large folder. If a graphics file is not associated with the hardware template, the device will not appear on the Hardware Manager Device Tree when it is first added. Executing the Refresh command will display it with a default graphic assignment. 8. All Custom Drivers are part of the series. If you have created a new series driver you will need an executable driver file (.exe) for each custom driver that is created. Copy the exe driver file located within the C:\Program Files\PC 9000\Data\Drivers folder and rename the copy to the new Driver ID. For example, if you created a new CCTV driver and associated a Driver ID of 10010, you need to make sure that an executable driver exists as well with the same Driver ID. Failure to do so will prevent the driver from starting. 9. To make sure that all of your templates work and drivers are properly configured, test them from the Hardware Manager. Try to add the new Driver, and then try to Add Controllers and Sub-Controllers. Make sure that the number of properties displayed for each device level is correct. Make sure that descriptions and default values are correct at each level. If you are having trouble adding a particular device, check your respective template file. Once you are satisfied with the hardware configuration and the properties, try to start the driver. If the driver does not start, check to make sure that the specific driver.exe file exists as described in Step C Page Radionics

93 5.7 Other Hardware Drivers PC9000 Hardware Manager Module The following hardware drivers are not included as part of the standard PC9000 installation. These must be purchased separately and will include their own documentation. Universal I/O Driver Pelco CCTV Switcher ACI CCTV Switcher RCM Northern Telecom 5.8 Configuring Hardware To configure hardware, select the Hardware category that you wish to edit from the Hardware Window. Note that the Properties Window on the right-hand side of the screen will change its list of Properties, based on the different categories of hardware. Select hardware to edit from the Hardware Window. Click the Properties Command to view the properties for this Hardware Category. Click the Unlock Command and make the appropriate edits to the Property Window directly. Hardware Properties can be typed, or selected from a listbox, when an options button is visible. Option buttons are only present when certain Property Fields are selected Radionics Page C

94 Hardware Manager Module Notes: 43000C Page Radionics

95 6.0 Access Control Module PC9000 Access Control Module The Access Control Module of the PC9000 is made up of two parts: Personnel Manager and SKEDs Manager. These two parts are responsible for defining who can access the system when, and to what degree they have access. 6.1 Personnel Manager The Personnel Manager is a graphical database of all personnel of the system. All pertinent information about the user is displayed on one screen along with their picture and a representation of their signature Figure 76: PC9000 Personnel Manager The Personnel Manager screen is divided into five main areas (indicated in the picture above). The different areas are explained in the table below: Area Description For more information 1 Control Icons See Section Control Icons on page 96 2 Picture/Name See Section Picture/Name on page 97 3 User Record Information See Section User Record Information on page 97 4 Personnel Information See Section Personnel Information on page Pending Alarms See Table 25: Alarm Manager Module Area Descriptions, #2 on page 123 Table 18: Personnel Manager Screen Areas 2002 Radionics Page C

96 Access Control Module Control Icons The Personnel Manager has eight icons (see #1, Figure 76) that perform the following operations: Note: These icons may or may not be available depending upon the preferences set for the logged in profile. See Section Restricting a profile to View-only on page 64 for more information. Icon Name Description Lock / Unlock module Clicking this icon will either lock the module or unlock the module. Administrators without the proper authorization will not be able to unlock the module. Verify that you have the proper authorization. Add Adds a new user record to the database. (See Section Add a User on page 103) Save Copy user database information from an existing Panel Group to a New Panel Group (See Section Copying an Existing User on page 104) Clicking this icon will save and download any changes to the current record to the appropriate panel group. Delete Deletes the shown user record from the database. Find/Filter Group Edit Print Preview Download The Find/Filter Command can help you to locate a particular record. Specify the data field that you wish to search on, followed by the search criteria. The system will return the closest match. If you're uncertain of the search criteria, use wildcards by placing an asterisk character anywhere within the search criteria text. The Filter Command can help you to locate a group or subgroup of records. Select a data field followed by search criteria. If a wildcard character (*) is used in the criteria, all closest matching records will be returned in the subgroup. See Section Using the Find/Filter Command on page 106. Clicking this icon allows the administrator to edit a group. The Group Edit command will allow you to edit groups of records, one field at time. This can be a very helpful but dangerous tool. Please use extreme caution when using this command. See Section Using the Group Edit Command on page 108. Clicking this icon will show a preview of a user report organized by a User ID. The report can be printed and/or exported in a variety of formats. See Section Preview & Printing on page 151 for more information and Section Personnel Report on page 162. Clicking this icon presents a menu offering the option of downloading all Personnel Records to all Panel Groups or downloading all Personnel Records to a specific Panel Group. See Section Transferring Personnel Records to the Panel on page 108 for more information. Note: Table 19: Personnel Manager Control Icons A Panel Group must be created before it can be used C Page Radionics

97 Access Control Module Picture/Name This area of the Personnel Manager shows the user s photo with their signature underneath, their first and last name, User ID and Card Type (see #2, Figure 76 on page 95). This area has the following fields: Field Description Record Scroll Bar This shows the number of the current record out of the total number of records and has a scroll bar to move forward or backward among the records. Picture/Signature Shows a picture (imported from a file or taken with an optionally attached camera) of the user with their signature (if it was captured). See Section User Record Information on page 97 for more information. First Name* Displays the first name of the user (up to a maximum of 30 characters). Last Name* Displays the last name of the user (up to a maximum of 30 characters). Card Type Can be five different types: Normal (Permanent Employee), Visitor, Temporary, Lost or Stolen. Figure 77: Picture/Name Area Table 20: Picture/Name Fields *Note: The total number of characters retained by the panel is 16 (including first and last name plus spaces) User Record Information This area (see #3, Figure 76 on page 95) is comprised of fields that contain specific information about the user Access Control/Employee Info This area (see #3, Figure 76 on page 95) of the Personnel Manager shows all the authorization information for the current user. The User Record Information area of the Personnel Manager contains the following input fields. Field Description Panel Group The Panel Group to which the user is assigned. Clicking on the button with the ellipse will open a dialog window showing all the Panel Groups configured for this installation of the PC9000. See Section Panel Group Menu. User ID The record number of the user in the master database. Sub User A user who has the same Panel Group, passcode, user group and authority level as the master user. See Section Master Users and Sub Users. Passcode The passcode the master user would use to disarm/arm the security panel(s). User Group Ability to group user(s). For more information on User Groups please refer to the 9000 Series Program Entry Guide ( ) and/or RAM IV Operation and Installation Manual (P/N: 38849). Token # The access token assigned to this user if they are designated as the Master User. Site Code Identifies which panel(s) this user's information will be downloaded to and reside. Authority Levels Areas 1-8 The level of authority a user has in a certain area. See Section Authority Levels on page 99 for more information. Table 21: User Record Fields 2002 Radionics Page C

98 Access Control Module Panel Group Menu Master Users and Sub Users Each master user can have up to three sub users. A "0" in the Sub User field indicates a master user. A number (from 1 to 3) in the Sub User field indicates that the user is a sub user. Sub Users have the same Panel Group, passcode, User Group and Authority Levels as their Master User. To change the Panel Group, Passcode, User Group and/or the Authority Levels of a sub user, the changes must be made to that Master user Custom Fields The Custom Fields button displays more fields where additional information about the user can be entered. Note: These fields can be customized and re-titled. Figure 78: Sub User Field Figure 79: System Authorization Custom Fields To enter text, double-click on the field to open up a Custom Field dialog box. A total of 255 characters can be entered, but only the first 52 characters will be displayed. Figure 80: Custom Field Input Dialog Box Changing Custom Field Names To change the name of a custom field, follow the procedures below: 1. In the Custom Field Input Dialog Box (Figure 80 above) click on the title of the field, in this case USER FIELD1. 2. Type in the new name of the field and click OK. Up to 256 characters can be entered, but only the first 23 (including letters, numbers, spaces and punctuation) will appear in the title. New custom field title will affect the custom fields for ALL the users in the database C Page Radionics

99 Access Control Module ID Badging (optional) The ID Badging is an optional accessory that allows the operator to create Photo ID badges by capturing an image from a connected video capture device. See the PC9000 Photo ID Module Operation Guide (P/N: 46384) for more information Authority Levels Note: This option will only VIEW the Authority Levels that are programmed in the D9000 Series Panel. They cannot be altered from PC9000. Authority Levels (see #3, Figure 76 on page 95) define what an individual user can do with the attached panels; from just being able to enter through a certain door to the ability to add and delete other users. All authority levels have the same events in them but can be turned on (activated) or turned off (deactivated). Each user can have a different authority level in the eight different areas monitored by a panel. The Radionics 9000 Series Control Panels (D7212, D7412, D9112, D9412) can monitor up to eight areas simultaneously. Examples of areas are hallways, cafeterias, lobbies, office areas and manufacturing floors. Also areas can be protection grouped by type, such as all perimeter doors, all interior motion detectors, etc. An area contains one or more points. Points are inputs used by the panel to automatically detect intrusion or other events. Individual detection devices such as door contacts, motion sensors, smoke detectors, surveillance cameras, and glass break sensors are connected to points. The number of possible points varies depending on the 9000 Series model that is used. For example, the D9412 Control Panel can have 246 total points. For more information on areas, see Section 7.0 Area Control Module on page 121. Authority levels are made up of functions that can change the aspects of the security system as a whole. Some of the functions mentioned involve command centers (keypads for user access). Authority Level 15 is designed for Installer passcodes and cannot be edited. Each authority level has the functions available that are listed in Table 21 on page 97. Each authority level can have authority to perform multiple functions. For example, if a user should only be able to disarm an area, the Disarm function could be programmed as the only function in Authority Level 1 and assigned to Area 1 for the user. The authority levels dialog box (Figure 81) will be a view only window. You will not be able to edit authority levels in this software. Authority levels must be edited using the RAM IV software package or a D5200 Programmer. A user can have an authority level of 0 to 14 in Areas 1 to 8. A brief description of each event in an authority level is given in Table 21. Note: This screenshot has been altered to show all the authority level events. Figure 81: Authority Levels Events 2002 Radionics Page C

100 Access Control Module Event Disarm? Master Arm Delay? Master Arm Instant? Perimeter Instant? Perimeter Delay Arm? Watch Mode? Perimeter Part? View Area Status? View Memory? View Pt Status? Walk Test? Fire Test? Send Report? Door Control? Cycle Door? Unlock Door? Secure Door? Description Disarms an area using the disarm menu. Master Arms (with exit and entry delays) areas that are disarmed. Instantly Master Arms (no delays) areas that are disarmed. Instantly arms all perimeter points (no delays) in the area where a command center is assigned. Delay Arms all perimeter points in the area where the command center is assigned. User is informed when a perimeter and interior point has faulted while the point is disarmed. Arms only normal perimeter points while other faulted perimeter points that are bypassable are ignored. Views the armed status of all areas within the scope of the command center. Shows the status of points assigned to the area where the command center is assigned. This function shows point text and the electrical condition (normal, open, short and missing) of each point in the area. Tests controlled points in areas within the Scope of the command center without sending reports to the central station. Tests 24-hour points in areas within the Scope of the command center where the function is entered. Tests the communication link between the panel and the central station receiver(s) and send a test report or a status report. A top level function that must be enabled for the user to access the doors. A top level function that must be enabled for the user to cycle the door. A top-level function that must be enabled for the user to access the unlock door. A top level function that must be enabled for the user to access the secure door function. Access Control Level? View the current on/off state of control levels 1 to 14. Change Display? Change Time/Date? Change Passcode? Add User? Del User? Extend Close? View Log? Print Log? Bypass a Point? Unbypass a Point? Reset Sensor(s)? Selects either a bright or dim display with loud or soft command center warning tones. Sets the time and date in the panel. Change passcode from any command center in the area where the user has the appropriate authority. Add/Change passcodes, add/change tokens/cards and sub-users, and add/change panel authority levels by area. Deletes a user s passcode and tokens/cards from the system, it will also delete the passcode, Master User, and all sub-users associated with the user number. Allows the user to change the expected closing time for the area. Views all of the main events (door access) and main event modifiers (by user) in the event log memory. Prints all of the events stored in the panel starting with a start date and ending with the last event in the log. Bypasses individual points. When a point is bypassed, the panel will ignore any alarms/troubles and not display faults from that point. Reverses the action taken in Bypass a point. Resets fire and/or intrusion sensors when power has to be interrupted to reset the sensor. Change Relays? Manually sets and resets Relays 1 through 128. Remote Program? Move to Area? Service Walk? Default Text? Change Skeds? Custom Function 128 to Custom Function 143 Force Arm? Initiates Remote Account Manager sessions to enable panel programming. View and control another area within the scope of the command center. This is used to allow one command center to control more than one area. Allows the user to perform a walk test of all 246 points controlled by the panel. Make changes to any Sked from any command center. Access to 25 specially programmed Custom Functions. Arm an area whether the points in the area are clear or not. Table 21: Authority Level Events 43000C Page Radionics

101 Access Control Module Event Area O/C? Restricted O/C? Perimeter O/C? Send Duress? Passcode Arm? Passcode Disarm? Grant Access while Mstr Arm? Grant Access while Per Arm? Grant Access while Disarmed? Disarm Area with Token? Disarm only the interior? Description Generates an opening and closing report for that area. Initiates an opening report after an alarm or a closing report when force/bypass arming. Report perimeter opening and closing reports if the area where they have authority sends perimeter opening and closing reports. Send a duress report to the central station if the area where they have authority responds to a duress signal. Arms an area by entering their passcode and then pressing [ENTER] on the command center. Disarms an area by entering their passcode and then pressing [ENTER] on the command center. Grants access to the user while keeping the area s interior and perimeter armed. Grants access to the user while keeping the area s perimeter armed. Grants access to the user while the area disarmed. Disarms the area from a valid access read. Allows the user to disarm only the interior of an area. Table 21: Authority Level Events (continued) 2002 Radionics Page C

102 Access Control Module Personnel Information This section of the Personnel Manager module contains employment information of the user. The fields used here are: Field Description Company The name of the user s place of employment. Department Title Social Security # Employee # Date of Birth Date of Hire Work# Home# Address1 Address2 User s department in the company. The user s title in the company. The user s Social Security Number. The user s employee number. The user s address at work. Figure 82: Personnel Information in Personnel Manager Module The user s birthdate. This field is grayed out when the module is locked. To change the date, unlock the module and then click on the drop down arrow. A calendar will appear. Use the scroll arrows at the top of the calendar to move forward or backward by month. Click on the correct date and it is automatically set. The user s hire date at the company. This field is grayed out when the module is locked. To change the date, unlock the module and then click on the drop down arrow. A calendar will appear. Use the scroll arrows at the top of the calendar to move forward or backward by month. Click on the correct date and it is automatically set. The user s telephone number at work. The user s home telephone number. The user s home address, usually house number and street name. The second line of the user s home address, usually city, state and zip code. Table 22: Personnel Info Fields 43000C Page Radionics

103 6.2 Personnel Manager Procedures These are common procedures that are used when in the Personnel Manager Module Add a User To add a new user to the database, follow the procedures below: 1. Select Start Access Control Personnel Manager. PC9000 Access Control Module 2. Once the Personnel Manager module is open, unlock the module by clicking on the padlock icon (See Table 19: Personnel Manager Control Icons on page 96) in the Control Icons section. 3. Click on Add New Record icon (See Table 19: Personnel Manager Control Icons on page 96). Once pressed, the total number of records is incremented by If more records are to be added, the Add New Record dialog box appears. Use the drop-down menus in the User Type: and Panel Group: fields to select the desired options. When finished, click the OK. 5. See Section Master Users and Sub Users on page 98 for more information. 6. A blank record will appear. The selected Panel Group will appear in the Panel Group: field. See Section User Record Information on page 97 for more information on the different fields in the record. Note: The User ID for the Panel will not be assigned until the Personnel record is saved. 7. When finished entering all the necessary information for the new user, click the Save icon (see Table 19) to save the record to the database and automatically download it to the specified panel group. If the database has reached the maximum number of records for that panel group, an error message will be displayed informing the operator Radionics Page C

104 Access Control Module Programming Tip To work around this, find an unused record in the database and edit it with the information for the new user Copying an Existing User The other option in clicking on the Add User icon is to make a copy of the current user. This becomes particular useful in the same user or multiple users (who have the same personnel information to multiple panel groups. The authority levels for the new user in the new panel group will have to be set. Note: This should only be used for multiple panel groups. This can also be used to create user templates where a blank record is saved with specific user groups and/or passcodes and then any new users, which should have the same, can be created from copying the user template. To create a copy of the current user, follow the steps below: 1. Select Start Access Control Personnel Manager. 2. Once the Personnel Manager module is open, unlock the module by clicking on the padlock icon (See Table 19: Personnel Manager Control Icons on page 96) in the Control Icons section. 3. Click on Add New Record icon (See Table 19: Personnel Manager Control Icons on page 96). 4. Select Create a Copy of Current Record from the popup menu 5. The following dialog box will appear. Note: If there is only one panel group, no panel group will appear in the Panel Group drop down list since the record already exists there. Also, if there are multiple panel groups, the panel group of the record to be copied will not appear in the list of panel groups. For example, if record A resides in Panel Group 1 and there are Panel Groups 2, 3 and 4, only Panel Groups 2, 3 and 4 appear in the drop-down list. 6. Select the User Type either Master or Sub-User (See Section Master Users and Sub Users on page 98). If Sub-User is selected for User Type, the dialog box changes to choose from a list of Master Users (for the panel group). Select the name and click OK. 7. Select the desired panel group from the Panel Group: drop down list and click OK. Note: The Authority Levels of the newly copied record will be reset to 0. This is a built-in security feature to prevent a record with high authority levels from being duplicated. 8. Set the Authority Levels (See Section Authority Levels on page 99) for the new record and click the Save icon C Page Radionics

105 Access Control Module 9. Click the Save icon (See Table 19: Personnel Manager Control Icons on page 96) to save the record to the database and automatically download it to the specified panel group indicated by a brief animation of pieces of paper flying from one folder to another Deleting a User To delete a user from the database, follow the steps below: 1. Click the Delete icon in the Control Icons section (See Table 19: Personnel Manager Control Icons on page 96). 2. A system message will appear above the Control Icons saying Do you want to delete this record? and a confirmation box will appear. 3. Click the Yes or No button. 4. A brief animation of files copying appears signifying the record being deleted from the database and being erased from the panel group Importing Photos for Personnel records in the Personnel Manager module In order to import pre-existing digital photos into a user s data record in the Personnel Manager for ID Badging (See PC9000 Photo ID Module Operation Guide [P/N: 46384] for more information), the image to be imported must meet the following two conditions: Size of 320 pixels wide x 240 pixels high Note: Programming Tip The picture to be imported cannot be simply resized to the above size. Depending on the aspect ratio of the picture, it may appear squashed or stretched either horizontally or vertically. When resizing the picture in an external graphic applications, be sure to check Maintain aspect ratio option to ensure it looks proportional. A cropping utility is available with the optional ID Badging accessory (PC9010-PID).JPG and.bmp formats To capture a user s picture (and then crop the photo) using a video capture device, the optional ID Badging accessory (PC9010-PID) must be installed and properly configured. See PC9000 Photo ID Module Operation Guide (P/N: 46384). 1. From within the PC9000 application, select the personnel record you wish to assign a photo. 2. Double-click on the picture in the personnel record. If no picture has been associated with this record, you will see No Picture Available. An Open Dialog Box will appear (Example 42 if using Windows 2000 Professional or XP Professional). If using Windows 2000 Professional or XP Professional, click the View Menu icon and select Thumbnails option. This will generate small thumbnails on every photo in the directory. Example 42: Open Dialog to select picture (Windows 2000 Professional/XP Professional) Example 43: Open Dialog to select picture (Windows 2000 Professional/XP Professional) Thumbnail view 2002 Radionics Page C

106 Access Control Module 3. If the photo is the correct size, it will appear normal within the picture section of the personnel record. See Example 44, Example 44: Correctly sized picture 4. If the photo is not the correct size, it will appear distorted and have to be resized and/or cropped using a graphics application that can modify.jpg files. Note: The picture to be imported cannot be simply resized to the above size. Depending on the aspect ratio of the picture, it may appear squashed or stretched either horizontally or vertically. When resizing the picture in an external graphic applications, be sure to check Maintain aspect ratio option to ensure it looks proportional. Example 45: Incorrectly sized picture 5. Click the filename of the desired photo and click OK. 6. The photo appears in the picture area for that record Using the Find/Filter Command Click on the Find/Filter icon to display the Filter/Filter Menu for the following options. Quick View of Records linked to this User ID This option will display any records matching this user ID. Custom Find/Filter This option will open the Find/Filter Dialog box, allowing the administrator to define a custom search or filter for records. Figure 83: Find/Filter Menu 43000C Page Radionics

107 Select a data field in the Data Field: drop down menu for the first criteria (See Table 23: Personnel Manager Database Fields on page 107). Enter the Search Criteria. For example, if you are searching for all personnel records that have a first name of Jane, you would select the First_Name for Data Field: and then put in Jane for the Search Criteria: field. If a second Search Criteria is to be used then select the logic (AND, OR) that will be used between the first and second criteria. The Sort By drop down menu has the same fields (See Table 23: Personnel Manager Database Fields on page 107) and will sort the found records by the field selected here. PC9000 Access Control Module Figure 84: Find/Filter Dialog Box Still using the Filter example above, click OK. The filter will scan the personnel database and show the total number of records found in a blue bar above the user s picture with Record 1 of X in white (X is the total number of records found). A scroll bar appears, allowing the operator to scroll through the found records. Below the scroll bar is a light blue bar with Filtered Data in white. This indicates that the current record has been found through a custom filter. To clear or disable a Search Criteria click on the "X". Use wildcards (*) when uncertain of the exact search criteria. Finally choose the field to use for the search. Click OK to execute the filtered search. The search results are displayed in the Personnel Manager. Use the scrollbar to navigate through the records. To turn off the filter and view all of the personnel records again, click on the Find/Filter icon and select "Turn this filter off." Field Name Description Field Name Description Address1 The first line of the user s address. Master_Token The Master record this record is associated with. Address2 The second line of the user s address. Modified_By Records modified by this operator. Area1 to Area8 User s Authority Level in Area 1 to 8. Modified_Date Records modified by date. Card_Type The type of the card used to set apart Permanent and Temporary Employees and Visitors. Panel_Group The panel group (number) where the user data record resides. Note: The specific panel group number, not the name, must be entered here. The quickest way to find it is to generate a preview of a Panel Group report (See Section Panel Groups on page 162). Company The company the User works for. Passcode The user s passcode. Department The user s department in the Site_Code Site (or Facility) Code of the card, token or PIN. company. DOB The user s Date of Birth. Social_Security The user s Social Security number. DOH The user s Date of Hire. Sub User Can be 0, 1, 2, 3 or 4 and indicates whether the user is a master (0) or a sub user (1, 2, 3, or 4). E_Mail The user s address. Title The user s title within the company. Employee _Number The user s employee number. UserField1 to UserField 20 Blank fields that can be customized. First_Name The user s first name. User_Group The User Group assigned to this user to limit access by date and time. Home_Number The user s home phone number. User_ID The number of the user s data record in the Personnel Database. Last_Name The user s last name. Work Number The user s work number. Table 23: Personnel Manager Database Fields 2002 Radionics Page C

108 Access Control Module Using the Group Edit Command The Group Edit Command is a powerful command that can have disastrous results if used incorrectly. The purpose of this command is to enable the operator to quickly change one field in many records without editing each one individually. A common use would be to change all users from having access to Door A to Door B. If there are a large number of users (50 or more), the task of changing each record can be very time-consuming. With the Group Edit command, once all the matching records have been found, only one data field has to be changed. To use the Group Edit command, follow these procedures. 1. Define a filter from the Personnel Manager (See Section Using the Find/Filter Command on page 106). If no filter is defined, the group edit command will perform changes to all of the Personnel Records in the entire database. 2. Select the Group Edit Command from the command toolbar of the Personnel Manager module (See Table 19: Personnel Manager Control Icons on page 96) to open the Group Edit dialog box (see Example 46). 3. Select the Data: Field to edit using the pull-down list: Area1 through Area8 Site_Code Card_Type Title Company User Field1 through User Field20 Department User_Group DOH 4. In the Data: Field enter the new value for the matching records. Example 46: Group Edit Dialog box Finally, click OK to edit the group of records to the Data value specified. 5. A warning box will appear before any changes are made. Click Yes to continue. A small animation of files flying from one folder to another with a progressive status bar below appears indicating the personnel records are being downloaded Transferring Personnel Records to the Panel After creating, editing and/or deleting personnel records, the changes are sent down to the panel when the Save button is pressed. Occasionally it may be necessary to download to the panels. For example, when communication was not established to the panel when changes were made or if the panel was replaced.. The procedure below details the process to download personnel records to the panel. A fully loaded panel will take up to 30 minutes for the changes to be processed by the panel. No indication in PC9000 will be given to indicated when the panel has completed the process C Page Radionics

109 Access Control Module 1. Click on the download button to bring up the download command choices. If only one panel group is defined then there are only two choices: Download Personnel Records to all Panel Groups This option will download all the records in the Personnel database to all panels groups. Download all Personnel Records to Panel Group X This option will download all the records in the Personnel database to all panels within Panel Group X (X is the number assigned to the panel group). Note: The two commands listed in the download icon will be for all Panel Groups and the Panel Group that is assigned to the current record. If additional panel groups exist and a different one is desired, they will not appear in the download menu (i.e. Download all Personnel Records to Panel Group 2, etc.) until you change the panel group in the record. A panel group will only appear if there is a panel assigned to that panel group (See Section 4.4 Panel Groups on page 67 for more information). 2. If you select either option a confirmation dialog box will appear asking you to confirm the downloading off all Personnel Records to that Panel Group. Click Yes to continue. 3. A small animation of files flying from one folder to another with a progressive status bar below appears indicating the personnel records are being downloaded. It may take up to 30 minutes for all the information to be written to a 9000 Series panel when downloading large databases Adding Companies In adding the company name of user to their record in Personnel Manager, it better to add the name to a list of companies rather than typing it over and over again for each user. This has two immediate benefits: the company name is consistent from user to user, the list of companies can be gathered together in report (See Section Company Reports on page 154). To add a company to the list of companies, follow the procedures below. 1. Unlock the module by clicking on the padlock icon in the icon bar. 2. Before you begin adding/editing user records, it is recommended that the List of Companies be set up first. 3. In the Personnel information section, find the Company: field and click once on the ellipse button. 4. A dialog box appears where you can add the names of the companies. 5. Click on the Add button to add a company 6. A new entry appears in the table entitled New Company. 7. Click and hold the mouse button over the New Company entry and then release. 8. The entry will change to where New Company is highlighted and the mouse pointer changes to an I bar ( ) Radionics Page C

110 Access Control Module 9. Now the entry can be changed. When finished entering the new name, press the [Enter] key. The new name is now in place Adding Departments In adding the department name of user to their record in Personnel Manager, it better to add the name to a list of companies rather than typing it over and over again for each user. This has two immediate benefits: the department name is consistent from user to user, the departments can be gathered together in a report (See Section Department Reports on page 154). To add a department to the list of departments, follow the procedures below. 1. Unlock the module by clicking on the padlock icon in the icon bar. 2. Before you begin adding/editing user records, it is recommended that the List of Departments be set up first. 3. In the Personnel information section, find the Department: field and click once on the ellipse button. 4. A dialog box appears where you can add the names of the departments. 5. Click on the Add button to add a department 6. A new entry appears in the table entitled New Department. 7. Click and hold the mouse button over the New Department entry and then release. 8. The entry will change to where New Department is highlighted and the mouse pointer changes to an I bar ( ). 9. Now the entry can be changed. When finished entering the new name, press the [Enter] key. The new name is now in place C Page Radionics

111 6.3 SKEDs Manager PC9000 Access Control Module The SKEDs Manager module for the PC9000 provides a graphical interface for setting and configuring the scheduled events (SKEDs) for every control panel connected to the system Figure 85: SKEDs Manager Module Area Name Description 1 Control Icons Lock / Unlock module Save Holidays Print Preview Clicking this icon will either lock the module or unlock the module. Administrators without the proper authorization will not be able to unlock the module. Verify that you have the proper authorization. Clicking this icon will save the any changes to the current SKED. Clicking this icon calls up a dialog box to change holiday dates. See Section Changing the Dates in the Holiday Index on page 118. Clicking this icon will show a print preview of a user report organized by User ID. 2 Controller Menu The Controller Menu is a drop-down list of all the control panels connected in the system. To edit the SKEDs for any of the panels, simply select the desired panel from the menu. The SKEDs for that panel will appear in the SKEDs Editing window. 3 SKEDs Editing Window The SKEDs Editing portion of the SKEDs Manager allows the administrator to totally configure the SKED. Up to 40 SKEDs can be configured per controller connected to the system. See Section SKEDs Editing Window on page 118. Table 24: SKEDS Manager Screen Areas 2002 Radionics Page C

112 Access Control Module SKEDs Editing Window The following fields are in the SKEDs Editing Window (see #3, Figure 85): SKED - This is the number of the SKED in the list. Description This is the text description of the SKED. Double-clicking on the field will open up a dialog box (Figure 86) to allow the administrator to enter up to 25 characters. This description is not downloaded to the panel and is for reference only. Time Edit - This check box is used to indicate whether the time of the SKED in the list should be changed. Figure 86: SKEDs Description Dialog Box Function Code - Each SKED can have a function code attached to it, which gives the purpose of the SKED and defines its function. Double clicking on the Function Code field brings up a dialog box where the function can be chosen. Depending on the function code, a second and sometimes a third box will appear to further define the function. There are 24 different functions a SKED can have and they are explained in the list below. 1: Arm Area - This function master arms an area (Figure 87). Clicking once on the 1: Arm Area function, causes the Parameter 1: Area box to appear. The Administrator can select up to all eight areas for arming. 2: Disarm Area This function simulates the DISARM command center function. The dialog box for this function is identical to the one for 1: Arm Area. Clicking once on the 2: Disarm Area function, causes the Parameter 1: Area box to appear. The Administrator can select up to all eight areas for disarming. 3: Bypass individual point - This function will bypass individual points (Figure 88). When a point is bypassed, the panel will ignore any alarms/troubles and not display faults from that point. Clicking once on the 3: Bypass individual point function causes the Parameter 1: Monitor Point box to appear. The administrator can select among 247 monitor points to bypass. Only one point can be selected. 4: Unbypass individual point This function will unbypass individual points. When a point is unbypassed, the panel will see any alarms/troubles and display faults from that point. The dialog box for this function is identical to the one for 3: Bypass individual point. Clicking once on the 4: Unbypass individual point function causes the Parameter 1: Monitor Point box to appear. The administrator can select only one of the 247 monitor points to unbypass. Figure 87: Arm Area Function Figure 88: Bypass Individual Point Function Dialog Box 5: Unbypass all points - This function is not available from a command center and can only be set by the administrator. A SKED with this function will unbypass all points in the selected area(s). A dialog box displays by clicking once on the 5: Unbypass all points and is similar to Figure C Page Radionics

113 6: Set relay - This function turns relays ON (Figure 89). Clicking once on the 6: Set relay function causes the Parameter 1: Relay box to appear. The administrator can select any one of the 128 relays. 7: Reset relay - This function turns relays OFF. The dialog box is identical to 6: Set relay. Clicking once on the 7: Reset relay function causes the Parameter 1: Relay box to appear. The administrator can reset any one of the 128 relays. 8: Reset all relays - This function is not available as a command center function. It will reset all the relays originally set by the SKED. It is a panel-wide function and will affect all the relays. PC9000 Access Control Module Figure 89: Set Relay Function Dialog Box 9: Test report - This function will generate a test report from Area 1 ONLY but contain panel wide status information. Clicking once on the 9: Test Report function will cause two smaller dialog boxes to appear: Parameter 1: Deferred and Parameter 2: Hourly. Parameter 1: Deferred This parameter has a "Yes" or "No" option. "Yes" will cause the test report to be deferred if any other report was sent since the last test report and "No" will cause the test report to be sent on schedule. Parameter 2: Hourly This parameter also has a "Yes" or "No" option. "Yes" will cause the test report to be sent every hour beginning at the time scheduled and "No" will cause the test report to be sent on schedule. Figure 90: Test Report Function Dialog Box 10: Status Report - This function will generate a status report from each area enabled. See Figure 90. Clicking once on the 10: Status Report function will cause a smaller dialog box to appear: Parameter 1: Deferred This parameter has a "Yes" or "No" option. "Yes" will cause the status report to be deferred if any other report was sent since the last status report and "No" will cause the status report to be sent on schedule Radionics Page C

114 Access Control Module 11: Execute custom command - This function accesses any of the custom functions assigned to the command center address. When a SKED executes a Custom Function, it is subject to the scope of the selected command center. Clicking once on the 11: Execute custom command function cause two smaller boxes to appear: Parameter 1: Keypad and Parameter 2: Custom. Parameter 1: Keypad Identifies the specific keypad where the Custom Function is entered. Only one command center can be assigned for this SKED. Parameter 2: Custom Select the specific custom function (128 to 143) to be activated. Figure 91: Execute custom command Function Dialog Box Avoid having multiple functions execute at the same time at the same address. Functions can clash and the effect on the panel is unpredictable Programming Tip Programming Tip Do not program multiple SKEDs to execute at the same command center at the same time. Do not program SKEDs to execute at times when a user is likely to be executing functions at the command center. If it is necessary to do so, there are two ways to work around the situation: Program the command center at the beginning of the Custom Function Key Strokes entry. This will abort the user's function and allow the SKED to execute. Program the SKED to execute at an address that has no command center physically attached to it. The command center number must be assigned to an area and have the appropriate scope programmed. 13: Adjust time forward - This function is used to make adjustments to the control panel's clock. A typical application is to program this to go into effect at 2:00 AM on the date that Daylight Savings Time begins (during the springtime). No TIME CHANGE report is sent or logged, but the new time appears in the next report logged. 14: Adjust time backward - This function is used to make adjustments to the control panel's clock. A typical application is to program this to go into effect at 2:00 AM on the date that Daylight Savings Time ends (during the fall). This function can only operate once in a day, even if multiple Skeds with this function are programmed. No TIME CHANGE report is sent or logged, but the new time appears in the next report logged C Page Radionics

115 15: Beep keypad - This function will cause a beep to emit from a specified keypad or keypads at a defined time. Clicking once on the 15: Beep keypad function will cause a smaller dialog box to appear: Parameter 1: Keypad Identifies the specific keypad address where the beep will occur. One or more keypads addresses (up to all 8) can be selected. 16: Access level on - This function determines whether a user's token/card will be active, allowing them to have access rights in the areas where their access level is enabled (Figure 93). Clicking once on the 16: Access level on function will cause two smaller dialog boxes to appear: Parameter 1: Access Level This parameter enables access levels 1 to 7. Multiple levels can be selected. Parameter 1: Access Level This parameter enables access levels 8 to 14. Multiple levels can be selected. PC9000 Access Control Module Figure 92: Beep keypad Function Dialog Box Programming Tip To regulate a user s access for certain doors, assign the user a different Authority Level # with the same authority functions enabled. For example, a user can be assigned Authority Level 1 for Door 1 and Authority Level 2 for the remaining doors. You can enable/disable Authority Level 1 for Door 1 without affecting his authority level for Doors 2 through 8. Figure 93: Access level on Function Dialog Box 17: Access level off - This function determines whether a user's token/card will be disabled. It allows access to be turned off for the levels programmed (See Figure 93). Clicking once on the 17: Access level off function will cause two smaller dialog boxes to appear: Parameter 1: Access Level This parameter disables access levels 1 to 7. Multiple levels can be selected. Parameter 1: Access Level This parameter disables access levels 8 to 14. Multiple levels can be selected Radionics Page C

116 Access Control Module 18: Unlock door (free access) - This function unlocks a door. Clicking once on the 18: Hold door (free access) function will call up a smaller dialog box: Parameter 1: Door The administrator can select any number of the available doors to be unlocked. 19: Secure door (no access) - This function secures a door. Clicking once on the 19: Secure door (no access) function will call up a smaller dialog box: Parameter 1: Door The administrator can select any number of the available doors to be unlocked. 20: Lock door (requires valid ID) - This function returns an Unlocked (function 16) or Secured (function 19) door to a normal locked door state. Figure 94: Hold door Function Dialog Box See Figure 94. Clicking once on the 20: Lock door (requires valid id) function will call up a smaller dialog box: Parameter 1: Door The administrator can select any number of the available doors to be returned to an Unlocked or Secured state. 21: Access granted events on - The panel can log Access Granted events from a valid token read, request to enter (RTE), request to exit (REX), or unlock door event for a specific door. These events can be directed to print to a local printer or report remotely through the phone line. This SKED function enables Access Granted events to be reported for Door # (1-8) (See Figure 94). Clicking once on the 21: Access granted events on function will call up a smaller dialog box: Parameter 1: Door The administrator can select any number of the available doors to be included in the Access Granted events. 22: Access granted events off - This SKED function disables Access Granted events for Door # (1-8) (See Figure 94). Clicking once on the 22: Access granted events off function will call up a smaller dialog box: Parameter 1: Door The administrator can select any number of the available doors not to be included in the Access Granted events. 23: Entry denied events on - The panel can log No Entry events when an invalid token is presented at a specific door. No entry events include "NO ENTRY-SECURED," "NO ENTRY-INTERLOCK," "NO ENTRY-UNKNOWN ID," and "NO ENTRY-LEVEL" These events can be directed to print to a local printer or be reported remotely through the phone line. This SKED enables No Entry events to be reported for Door # (1-8) (See Figure 94). Clicking once on the 23: Entry denied events on function will call up a smaller dialog box: Parameter 1: Door The administrator can select any number of the available doors not to be included in the Entry denied events. 24: Entry denied events off - The panel can log No Entry events when an invalid token is presented at a specific door. No entry events include "NO ENTRY-SECURED," "NO ENTRY-INTERLOCK," "NO ENTRY-UNKNOWN ID," and "NO ENTRY-LEVEL" These events can be directed to print to a local printer or be reported remotely through the phone line. This SKED disables No Entry events for Door # (1-8). See Figure 94. Clicking once on the 23: Entry denied events on function will call up a smaller dialog box: Parameter 1: Door The administrator can select any number of the available doors not to be included in the Entry denied events. Time - This field is used to specify the start time for the SKED. Double clicking on the window will open up a Time dialog box with the hour highlighted. To change/set the time for the SKED, use the up and down scroll arrows to change the hour, then click on the minutes field to set the minutes, then click on the seconds field to set the seconds. Finally, click on the AM field and use the arrows to specify AM or PM. Click OK when finished. Alternatively, the left and right arrow keys on the keyboard can be used to move between the hours, minutes, seconds and AM/PM fields C Page Radionics

117 Access Control Module Date - This field allows the administrator to specify the date of the SKED in the list. To change the date, double click on the Date field and the date dialog box appears (Figure 95). Type in the month, day, and the year. Use the left and right keyboard arrow keys to move between the month, day and year fields. Another method would be to click on the drop-down arrow to call up a calendar. The current month is displayed (Figure 95). The current date appears at the bottom of the calendar. Use the scroll arrows at the top of the calendar to scroll to the appropriate month and year. Click on the day in the calendar and click OK. Only months in the current year can be selected. The selected date appears in the date field. A Delete checkbox is available to delete the date that appears in the field and resets it back to 0/0/2000. Day Occurrence Checkboxes - These checkboxes are used to indicate on what day the SKED will occur (see Figure 96). Checkboxes are included for: Days of the week (Sunday through Saturday) Xpt Hol This checkbox is checked when the SKED is not on one of the four holiday indexes (Hol1, Hol2, Hol3, Hol4) listed below. Use the Date field to specify the Date. Hol1 Checkbox to indicate that this is the first index holiday. Hol2 Checkbox to indicate that this is the second holiday index. Hol3 Checkbox to indicate that this is the third holiday index. Hol4 Checkbox to indicate that this is the fourth holiday index. Figure 95: Calendar Selection Window Dialog Box To operate only on the Holidays, select Hol1 to Hol4 and do not select Xpt Hol or any days of the week (Sunday through Monday). See Section Changing the Dates in the Holiday Index on page 118 on how to define and change the dates for a holiday SKED. 6.4 SKEDs Manager Procedures Figure 96: Day Occurrence Checkboxes This section provides common procedures that are used in the SKEDs Manager Module Defining a SKED To define a SKED, follow the steps below. 1. Click the padlock icon in the Control Icons to unlock the module (see #1, Figure 85 on page 111). 2. Select the intended panel from the drop down menu to specify what panel the scheduled event is for. Only panels that are connected to a panel group will appear in this menu. 3. Double-click on the description cell for SKED #1 to rename it. In the dialog box, delete the existing text and type in a descriptive name. Click the OK button to continue. 4. Click the Time Edit box to place a X. This check box is used to select whether the user can edit the time of this SKED from the command center (connected to the panel) Radionics Page C

118 Access Control Module 5. Select the Function Code for the event by double-clicking the Function Code cell. The SKED Functions window appears with a list of functions (See Function Codes under See Section SKEDs Editing Window on page 112). 6. Set a time for the event by double-clicking on the Time cell to bring up the Time selection dialog box. To set a time click on the up or down arrows to change the highlighted field, then click OK to continue. 7. Set a date for the event by double-clicking on the Date cell to bring up the Date selection dialog box. Click on the down arrow to pull up a calendar to select the date. See Figure 95 to select the date using the calendar. Note: A date should only be used for a SKED function that specifically operates on the date programmed. i.e. Adjust time forward function 13 used for daylight savings. A date should only be used for a sked function that specifically operates on the date programmed. 8. Click in the corresponding box below the day the event is to occur. Xpt Hol and Hol1 to Hol4 specify custom holiday schedules (see #3, Figure 85). See Figure 96: Day Occurrence Checkboxes on page To save the event, click the Disk icon in the Control Icons bar at the top (see #1, Figure 85). The event is instantly downloaded to the panel Changing the Dates in the Holiday Index By clicking the Calendar icon in the Control Icon section of the SKEDs Manager, it is possible to define the dates for up to four Holiday Indexes (Figure 97). Holiday Indexes are defined as a range of days that make up a holiday. 1. Holiday Selection drop-down menu the Holiday Index to be defined 2. Month and Year drop-down menus the month and year for the selected Holiday Index 3. Day Calendar calendar of days in the selected month and year To define a Holiday Index, follow the steps below. 1. Click on the drop-down list to select which Holiday Index will be defined (see #1, Figure 97). 2. Select the month and year for the Holiday Index (see #2, Figure 97). The day calendar underneath will automatically change for the month and year selected. 3. Click on the desired day in the calendar. The selected day will appear in red. 4. Click Save and the event is sent to the panel Figure 97: SKEDs - Holidays 43000C Page Radionics

119 Access Control Module Previewing a SKED Report Refer to Section SKED Report on page 163 for information on what is in a Sked report and Section Preview & Printing on page 151 on the different options available in previewing the report Radionics Page C

120 Access Control Module Notes: 43000C Page Radionics

121 7.0 Area Control Module The Area Control module is used to control the state of an Area. Areas from multiple controllers can be accessed from here. The Controller: drop down menu at the top lists all the controllers (panels) that are connected to a driver. This is useful if there are multiple panels that are connected. Any area in any panel can be controlled from this location. The following five functions can be applied to an area or multiple areas: Master Arm Delay - Master Arm Delay arms by area regardless of current armed state (i.e. armed states include perimeter, disarmed or master armed instant). Closings are reported by area and/or account depending upon open and close programming options. PC9000 Area Control Module Figure 98: Area Control Module Note: Unconditional arming will occur if the point(s) are programmed as bypassable even if the Force Armed maximum number is exceeded. Perimeter Delay - This function Delay arms all perimeter points in the area where the command center is assigned. Entry and exits delays are provided with this arming function. This will not cause a perimeter instant point to act as delay point. Perimeter Instant - This function Instant arms all perimeter points in the area where the command center is assigned. Entry and exit delays ARE NOT provided with this arming function. This causes a perimeter delay point to act as a perimeter instant point. Disarm Area - Disarms an area from any armed state. Openings are reported only if programmed for opening and closing. Windows does not prevent openings by any Remote Account Managers from reporting. If an alarm occurs in an area, Disarm Area will disarm the area but not silence the alarm. To silence the alarm, the Silence Alarm button must also be used for this area. Silence Alarm - This button will silence an alarm for an area that is indicated as being in an Alarm condition (the status column will change to show Alarm for that area). 7.1 Area Control Procedures Selecting a Controller To select a specific control panel (if there is more than one connected), follow the steps below: 1. Click on the arrow for the Controller drop-down list. 2. Select the desired controller in the menu Area and Alarm Functions To Arm or Disarm an Area using one of the Action Buttons, or to silence an alarm, follow the steps below. 1. Click on the desired area from the list of areas. 2. Click one of the action buttons along the right side to arm, disarm, or silence an alarm. Note: These buttons may or may not be available depending upon the preferences set for the logged in profile. See Section Restricting a profile to View-only on page 64 for more information. 3. A dialog box appears prompting for a valid password before completing the action. This is the PC9000 operator login password. 4. The status of the area will change from Disarmed to text based on what action button was selected Radionics Page C

122 Area Control Module Changing the Area s Description To change the description of an area, follow the steps below. 1. Click and hold the cursor over the description of the area. The text will become highlighted. 2. Type the new description. 3. Click on a different area to set the text C Page Radionics

123 8.0 Alarm Manager Module PC9000 Alarm Manager Module Note: The Alarm Manager module is used to show real-time alarms that occur within the entire system and across multiple panels (if any). This module will only appear if an alarm occurs in the system and if the Auto-Alarm checkbox was checked for the currently logged in profile (See Enabling Auto-Alarm on page 62) Figure 99: Alarm Manager Module Main Screen 8.1 Screen Areas Area Description 1 Clear Alarm Used by the administrator to clear an alarm. See Section Acknowledging an Alarm on page 125. Alarm Information Multimedia Displays the Alarm Information window with the Alarm Message that was entered for the device that triggered the alarm. See Section Device Properties on page 88, Alarm_Message. Launches a multimedia file that has been configured to play when this type of alarm occurs. See Section Device Properties on page 88, Alarm_MM. Speech If the Agent is running, clicking on this icon will cause a synthesized voice to say the words that were entered in the Alarm Message property for the device in the Hardware Manager module. See Section Device Properties on page 88, Alarm_Message. 2 Pending Alarm Status This status window will appear if an alarm occurs and will alternate between black and yellow text to indicate an outstanding alarm(s). It will appear in every module in the center of screen, next to the control icons. Double-clicking on this display will automatically switch to the Alarm Manager module, regardless of the active module. After an alarm is cleared, the count of the pending alarms decreases by one. 3 Alarm Status Table The Alarm Status Table displays specifics about each alarm in an organized table format. Alarm Status Table See Section Alarm Status Table on page 124. Table 25: Alarm Manager Module Area Descriptions 2002 Radionics Page C

124 Alarm Manager Module Alarm Status Table The Alarm Status Table displays specifics about each alarm in an organized table format. The following alarm parameters are presented: Figure 100: Alarm Status Table Status either Active or Inactive Priority importance of the alarm Date the date the alarm occurred Time the time the alarm occurred Address the address number of the driver, controller or device where the alarm occurred Address Description the description of the driver, controller or device obtained from the Hardware Manager module Alarm Description text description of the alarm Name An operator-assigned name for the device that triggered the alarm. For example, if the operator gave the name West door lobby camera to a camera and that triggered an alarm, the text West door lobby camera would appear in the Name column Alarm Information Window This window will appear for the first pending alarm showing a text description that the administrator can enter from the Hardware Manager. See Alarm_Message in Section Device Figure 101: Alarm Information Window Properties on page 88. If the device that initiated the alarm was plotted on a graphic map, then clicking on the Alarm Information button will not only bring up the Alarm Information Window but the Graphic Map where the device is plotted. The device initiating the alarm will be highlighted with a red circle C Page Radionics

125 8.2 Procedures PC9000 Alarm Manager Module The following sections describe common procedures in dealing with the Alarm Manager module Clearing vs. Acknowledging an Alarm Alarms can either be cleared or acknowledged. Clearing an Alarm clearing an alarm will cause the alarm to disappear from the list of alarms. Acknowledging an Alarm leaves the alarm in the list of alarms, but changes its status from Active to Acknowledged (Ack) and also decreases the pending alarms by one Clearing an Alarm 1. Double-click on the flashing alarms pending dialog box (see #2, Figure 99) to switch to the Alarm Manager module. 2. Highlight a pending alarm by clicking on it. 3. Click on the Clear Alarm control icon (see #1, Figure 99). A dialog box appears allowing the operator to enter a comment about the alarm. Enter the desired text in the large text box and then click OK. This text will appear in any Alarm Reports that are generated. See Section Alarm Reports on page 154. Note: The top list field allows you to select pre-programmed messages that are user-defined in the Operator Profiles Properties for Alarm Manager (See Section Profile Management on page 62). Once the comment has been entered, the alarm is cleared and disappears from the Alarms screen Acknowledging an Alarm 1. Double-click the flashing alarms pending dialog box (see #2, Figure 99) to switch to the Alarm Manager module. 2. Double-click the pending alarm. 3. The status of the alarm changes from Active to Ack but remains on the list of alarms Playing Alarm Multimedia/Speech files If a device was configured in the Hardware Manager module to play a multimedia sound file and text was entered in the Alarm_Message property they can be played after the alarm has occurred. See Section Device Properties on page 88, Alarm_MM. 1. Highlight the alarm in the Alarm Window. 2. If a multimedia sound file was attached to the initiating device from the Hardware Manager, the multimedia icon will be enabled (see #1, Figure 99 on page 123). If no multimedia sound file was attached to the initiating device from the Hardware Manager, the multimedia icon will be disabled (grayed out). 3. Click the multimedia icon to play the sound file. The sound file will repeat over and over until another module is selected. 4. If text was entered in the Alarm Message property of the initiating device from the Hardware Manager, the speech icon will be enabled (see #1, Figure 99). If no text was entered in the Alarm Message property of the initiating device from the Hardware Manager, the speech icon will be disabled. 5. The Agent must be running for the text to be heard as synthesized speech. Click the speech icon to have the Agent synthesized speech say the Alarm message Radionics Page C

126 Alarm Manager Module Scroll Modes This feature is used to toggle the real-time display of events. There are 2 scroll modes: Pause and Auto. See Table 28: Graphic Map Module Screen Areas on page 131. By default the Event Manager is in Auto mode which means that new events will automatically appear at the top of the Event Manager list as they come in. In Pause mode new events will not be presented to the screen until the Auto mode is restored. The displayed icon indicates the next state for scrolling. For example, if the Pause icon is displayed, the current scroll mode is Auto. Clicking on the icon will switch the scroll mode to Pause Scrolling C Page Radionics

127 9.0 Event Manager Module PC9000 Event Manager Module This module is used to display real-time Events of the system Figure 102: PC9000 Event Manager Module The Event Manager Module screen is divided into two main areas: Area 1 Name Control Icons Description This area contains three icons that perform the following operations: Photo verification Pause / Auto Scrolling Print Preview Enables display of the user photo (from the Personnel Database) when user-related event is highlighted. See Section Photo Verification on page 129. Used to toggle the Pause Scrolling (where events are displayed after the administrator presses a key to continue) and Auto Scrolling states (where events are automatically displayed from first to last). See Section Pause Scrolling on page 129. Displays a print preview of all of the Events that occurred for the day sorted in ascending order by time of occurrence. See Section Print Preview on page Event Window This area shows a list of the events that have occurred on the panel and in PC9000. See Section 9.1 Event Manager Window on page Pending Alarms This area shows any pending alarms. See Table 25: Alarm Manager Module Area Descriptions on page 123 Table 26: Event Manager Screen Area 2002 Radionics Page C

128 Event Manager Module 9.1 Event Manager Window When Event Manager is first opened, the last 50 events are displayed. The longer Event Manager is left open, the more events are displayed to a maximum of Once the limit is reached, the next event to occur and be logged in the event database will push the last event off the database. If another module is selected and then Event Manager is reopened, only the last 50 events are displayed. There are eight different columns that make up an event record (see #2, Figure 102 on page 127) which are explained in the table below. Field Description Date The date that the event occurred. Time Address Address Description Event Description Name The time that the event occurred. The time is expressed in a 24-hour format (ex. 12 noon is 12:00:00 while 11:59 PM is 23:59:00 and 12:01 am is 00:01:00). The unique identifier of the hardware device. The description of the hardware that belongs to the address. This description field is defined under the Hardware Manager Properties (See Section 5.2 Hardware Properties on page 77). Describes the type of event that has occurred. Identifies the person performing the event, such as a card read or a workstation logon/logoff event. Table 27: Event Manager Module Fields Note: If an event s type has been set to Do Not Log (See Sections Log Type Options and Changing an Event s Log Mode on page 73), the event will not appear in the Event Manager Window Resizing the columns It is possible to resize the columns in the Event Manager window to display more of the information. To do this follow the steps below: 1. Position the mouse pointer over one of the column edge lines until it changes to a solid line with a two-header arrow. 2. Click and hold the left mouse button and drag to the left or right Figure 103: Resizing columns until all the information is visible. 3. Release when finished Operator Initiated Events Events initiated by the PC9000 operator will appear in the Event Manager but not be identified by the operator login name. These will however appear in the History - Audit report (See Section History Reports Audits on page 160) 43000C Page Radionics

129 9.2 Procedures PC9000 Event Manager Module Photo Verification With the Photo Verification function in the Event Manager it is possible to display a photo automatically when a user-related event occurs. This same photo is displayed in the Personnel Manager database. The Photo Verification will show the saved photo for the user of the event that is highlighted. For accurate real time verification, make sure that the first event line is highlighted. To turn on the Photo Verification, follow the steps below: 1. Select a user-related event (alarm) from the Event Manager window by clicking on it (see #2, Figure 102 on page 127). 2. Click on the Photo verification command (see #1, Figure 102). 3. The auto display of static photo images for the highlighted user-related event will display and another window will appears showing the user s photo. Anytime a user-related event is selected, a photo will be displayed Pause Scrolling This feature is used to toggle the real-time display of events. There are two scroll modes: Pause and Auto. By default the Event Manager is in Auto mode which means that new events will automatically appear at the top of the Event Manager list as they come in. In Pause mode new events will not be presented to the screen until the Auto mode is restored. The displayed icon indicates the next state for scrolling. For example, if the Pause icon is displayed, the current scroll mode is Auto. Clicking on the icon (see Table 26) will switch the scroll mode to Pause Scrolling Print Preview Click on the Print Preview icon to display a preview of all of the Events that occurred for the day sorted in ascending order by time of occurrence. See Section Preview & Printing on page 151 for information on using Print Preview. See Section Event Description Reports on page 155 for information on running an Event Report using the Print Preview function Radionics Page C

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131 10.0 Graphic Map Module PC9000 Graphic Map Module The Graphic Map Module allows the administrator to monitor a real-time dynamic graphical display of the facility or multiple facilities. Icons placed on the overview plan represent the variety of monitoring devices, control and access devices and even some assets. Further flexibility is provided by the use of 10 separate layers to organize the system. Real-time alarms can be displayed on the floor plan and the administrator can zoom up to 10 times. The plan of the facility can be in any of the most popular file formats (.bmp,.wmf,.jpg, etc.) can be imported seamlessly into the Graphic Map module Figure 104: Graphic Map Module The Graphic Map Module screen has four main areas: Area 1 Name Control Icons Description This area of has three icons that perform the following functions. Note: These icons may or may not be available depending upon the preferences set for the logged in profile. See Section Restricting a profile to View-only on page 64 for more information. 2 Command Buttons Lock / Unlock module Refresh Status Clicking this icon will either lock the module or unlock the module. Administrators without the proper authorization will not be able to unlock this module. Verify that you have the proper authorization. Clicking this icon will refresh the display and update the status of all the devices on the map. Clicking this icon will display a colored bar below each icon indicating its current status. See Section Views on page 132 for the meaning of each color. These buttons provide additional functions to the graphic map. Each tab is explained in its own subsection below. See Section 10.1 Area Functions on page Map Window See Section 10.2 Map Window on page Device Icon Icon representing placement of security system device which can be detectors (like smoke detectors, motion detectors, heat sensors), access devices (card readers, door entry/exit readers, keypads), monitoring systems (closed circuit cameras) and control panels. Table 28: Graphic Map Module Screen Areas 2002 Radionics Page C

132 Graphic Map Module 10.1 Area Functions To the left of the Graphic Map and below the Control Icons are four buttons: Site Maps, Views, Plotting and Areas (see #2, Figure 104). These buttons access functions within the graphic map Site Maps The Site Maps button is used to select from a list of sites covered by the PC9000 software. To select a new site, click the Site Maps button and double-click on the name of the new site. Navigate through the Site Navigation Tree (Figure 105) and expand the levels to find the desired map. To import a new map for an existing site or new site, see Section 10.3 Customizing the Graphic Map and Section Importing a New Map on page Views The Views button is used to select which layers are displayed on the map. This offers the flexibility of selectively viewing certain elements on the map. Layers - Up to 10 layers can be switched on and overlaid in any order on the graphic map (see middle of Figure 106). The layers that can be displayed are: Fire Alarm Devices Security Devices Cameras Access Control Readers Control Points Door Strikes Assets Lights Computers Request to Exits devices Figure 105: Site Navigation Tree Legend - A legend (see bottom of Figure 106) is included to provide a key to the different colors that would appear under the device if the status control icon (see #1, Figure 104) is clicked. There are four possible states to each device displayed on the map. Active\Locked This color represents a state where the device is armed but the portal (door, window, card reader, etc.) hasn't been locked. InActive\UnLocked The device hasn't been triggered and the area it is monitoring is unlocked. DeActivated\Not Connected The device is either not connected to the system or has been deactivated. Point Bypassed This device has either been bypassed manually or bypassed due to a scheduled event (Sked). Figure 106: Views button 43000C Page Radionics

133 Plotting This button is used in conjunction with the Map Windows (See Section 10.2 Map Window on page 134) to place the different security devices on the map. The plotting tab displays the hardware tree (a list of all connected devices). See Section 5.0 Hardware Manager Module on page 75 for more information. Hardware drivers connected to the system are shown as the uppermost level. Clicking the plus (+) icon next to the driver will expand the list to show the devices connected to it. An [X] next to a device indicates that it has already been plotted to the map. Layer menu - The Layer menu at the bottom of Plotting Menu Window will define the active layer. For example, to place a Fire Alarm Pull Box, the Fire Alarm Devices layer would be selected from the menu. See Section Placing Devices on the Map on page 135 for more information. PC9000 Graphic Map Module Areas The Areas button is primarily a shortcut to bring up the Area Control Module within the Graphic Map Module. By using this method, an operator can look at the graphic map with the devices plotted and perform any of the functions available in the Area Control Module (See Section 7.0 Area Control Module on page 121), including silencing any alarms that occur. The Controller field above the Area status table is a drop down list of all the controllers connected to a driver. Areas controlled by different controllers can be accessed from here. An additional feature available from the Area button is filtering points by the selected area. Two radial buttons below the Area Control buttons enable the operator to: Show all points show all points in all areas on that floor. Show points in selected Area only show only those points in the selected area on that floor. This is useful when there are many points in more than one area on a floor. The operator can isolate and only show points for one area. Figure 107: Plotting Menu Window Figure 108: Area Button 2002 Radionics Page C

134 Graphic Map Module 10.2 Map Window The Map Windows is where the floor plan of the site or building is displayed Device Icons Each type of device on a panel has its own icon that indicates its function. For example, all the cameras have the same camera icon. All the readers have another type of icon and all the On-board relays have different kind of icon. These icons help distinguish at a glance the location and type of devices on the floor plan. Figure 109: Map Window The different kinds of icons are explained in the following table. The selection icon is used when the device is selected from the list and moved from one location to another on the map. The map icon is used to denote the position of the device on the map. Selection Icon Map Icon Device Type Selection Icon Map Icon Device Type Camera Control Point Door Contact CCTV Eye Duress Button Fire Pull Box Door Lock Fire Sprinkler Door Sounder Monitor Point Monitor Point Motion Detector Proximity Reader Request to Exit Light Revolving Door Speaker Sensor Magnetic Strip Reader w/ Keypad Sensor Insertion Reader Continued on next page 43000C Page Radionics

135 Graphic Map Module Selection Icon Map Icon Device Type Selection Icon Map Icon Device Type Terminal Keypad Wiegand Insertion Reader Diester Reader Elevator Floor Selector Elevator Relay Host Key Hardware Driver 10.3 Customizing the Graphic Map Table 29: Map Device Icons The Graphic Maps are located in the Data Folder under a sub-folder called Sites (C:\Program Files\PC 9000 \Data\Sites). The Sites Sub-Folder contains all of the Sites, Buildings and Floor Plans that are displayed in the Site Navigation Tab of the Graphic Maps Module. Within each Site Sub-Folder is a Building Sub-Folder (ex. Building 01), along with a.bmp,.wmf, or.jpg image of the file representing the Building. In the case of multiple sites, like pictured at right, there is a sub-folder for each site (NW US). Within each Building Sub-Folder is a Floor Plan Sub-Folder (ex. Floor 01 and Floor 02) containing an image file of the Floor Plan Importing a New Map To create a Site with building and Floor Plans, follow the steps listed below: Note: This example will assume you are monitoring more than one site. If it is only one site, remove the 'NW US' sub-folder step. Sites Sub-Folder New Site Folder Building Sub-Folder Floor Sub-Folder Figure 110: Directory Structure of Graphic Maps 1. Create a Sub-Folder within the C:\Program Files\PC 9000\Data\Sites Folder. The name of the Sub-Folder will be the name of the Site (ex. something like 'Building 01' if only one site will be monitored or 'NW US' or Store A if multiple sites will be monitored). 2. Place an image file of the floor plan that will represent this Site within the newly created Sub-Folder. Remember the image file must be one of the following three types:.bmp,.wmf, or.jpg. An example would be an aerial view of the site. 3. Create a new Sub-Folder within the C:\Program Files\PC 9000\Data\Sites\NW US Sub-Folder that is representing the Site. The name of this Sub-Folder will be the name of the Building. 4. Place an image file that will represent this Building within the newly created Building Sub-Folder. Remember the image file must be one of the following three types:.bmp,.wmf, or.jpg. An example image would be an exterior picture of the building. 5. Create a new Sub-Folder within the newly created Sub-Folder that is representing the Building. The name of this Sub-Folder will be the name of our first Floor Plan. Note: The image file should 600x400 pixels to display correctly in the Graphic Maps window. 6. Place an image file that will represent this Floor Plan within the newly created Floor Plan Sub-Folder. Remember the image file must be one of the following 3 types:.bmp,.wmf,.jpg 7. Repeat Steps 5 and 6 for additional Floor Plans. 8. Repeat Steps 3 through 6 for additional Buildings with Floor Plans. 9. Repeat Steps 1 through 6 for additional Sites, with Buildings and Floor Plans Placing Devices on the Map To plot a device on the map, follow the procedures below Radionics Page C

136 Graphic Map Module 1. Unlock the module by clicking the padlock icon in the control icons section of the module. Make sure the icon changes to an open padlock (see #1, Figure 104). 2. On the Site Navigation Tree, select the site, building and floor you want to place the devices on. In the Example 47, click on 'US Northwest' then 'Bldg 04 Ofc' then 'Ground Floor, Bldg 04.WMF. The floor plan for the first floor of Building 01 will appear in the map window. 3. Click on the Views button to select which layers should be shown on the map. By unlocking the module, all the layers are available and selected to be turned off. Clear the check boxes to turn off a layer. The name and location of the graphic map is displayed above the layers. Example 47: Site Navigation Tree 4. Click on the Plotting button to select a device to be plotted. Set the active layer to correspond with the type of device being plotted. For example, if you want to plot the position of a camera, select the Camera Layer from the Layer drop down menu C Page Radionics

137 Graphic Map Module 5. Click and drag the device to the desired location on the floor plan and release the mouse button. The device is placed on the floor plan. Note: To plot a device on a different Floor Plan, use the Site Maps to navigate to the desired Floor Plan. 6. Once a device is plotted it can be moved within the current floor plan by holding the mouse button down and dragging the device to the new location. 7. To move a device to a different floor plan, a. Click on the Plotting button to show the hardware list. b. Find the device in the list by clicking on the plus icon next to the desired driver. The driver will expand and show the panels that are using that driver. Then click the plus icon next to the desired panel. Repeat this until the desired device appears in the list. c. On the map, click and drag the device over to its corresponding entry in the list. The [X] should disappear. Note: If the device you are looking for does not show on the map, click the Views button to make sure the device type you are plotting is checked. d. Click on Site Maps and select the desired floor plan. e. Click on Plotting and find the device again (repeat steps A and B). f. Click and drag the device over to the desired location in the map window. Make sure that you select the correct layer when plotting devices (the correct layer name must appear in the Layer drop down list), otherwise the device will be on the wrong layer and may not appear when that layer is turned off Creating Custom Icons It is possible to create custom icons for devices not shown with the standard set of icon pictures. The template files are located in C:\Program Files\PC 9000\Data\Hardware and are divided into different categories. Files ending in.rdr are for reader devices,.inp are for input devices and.out are for output devices. These can be edited with a text editor. The related graphic bitmaps are located in C:\Program Files\PC 9000\Graphics\Hardware, which contain two sub-directories: Small is for 16x16 pixel bitmaps and Large is for 32x32 pixel bitmaps. Any graphics program capable of creating bitmaps in 16x16 and 32x32 pixels can be used. The PC9000 application will have to be restarted to make these new device templates and bitmaps available to the Hardware Manager Module and Graphic Maps Module Radionics Page C

138 Graphic Map Module Notes: 43000C Page Radionics

139 11.0 Optional Modules & Accessories PC9000 Optional Modules & Accessories This section covers the various modules and accessories that can be added to a basic installation of the PC9000 software Camera Manager Module This module displays live video in the PC9000 application at the local workstation via a video capture device. The viewing area can be configured in two different sizes: 320X240 or 640X480. The extra cost option PC9010- CCTV allows connection to many popular CCTV Matrix Switchers via RS232 serial port. The PC9000 system can be configured to associate specific events to trigger camera views from specific alarm locations. Limited PTZ control is available for supported CCTV systems. It is not necessary to use PC9000 to view the images. The PC9000 PC can have a CCTV Monitor connected to the CCTV switcher placed next to it. Therefore, eliminating the need to install a video capture card in the PC. To add a CCTV Driver, see Section Adding and Configuring the CCTV Driver on page 139. Rather than selected the Radionics 9000 Series Driver, select the appropriate CCTV driver. The drivers that are included in the PC9000 installation have generic settings and may require some editing in order to work correctly with other CCTV switches. The necessary command stings will be needed from the camera matrix manufacture. The Camera Manager module utilizes an ACSII output to communicate to the CCTV equipment. It is designed to be used as a viewing station only. It is not intended to be used in place of the CCTV system s controller keypad. This manual does not instruct you on CCTV component installation or hardware operation. It is expected that the user and servicing company is fully trained in the setup and operation of the CCTV system CCTV Drivers Adding and Configuring the CCTV Driver In order for the Camera Manager to be used, the optional Universal Driver (PC9010-CCTV) needs to be purchased. There will be an additional license file that will be sent via from the PC9000 Technical Support Department to license the Dongle for the Universal Driver. Once the license has been updated, a CCTV Driver must be added to PC From Hardware Manager, unlock the module and right click any where underneath the Radionics 9000 Series Driver. Select Edit Add Driver 2. Enter in the name of the computer that will be running the CCTV Driver. (The PC name can be found at the top right corner of the PC9000 screen). 3. Select the Appropriate Driver Type from the drop down list. 4. Press the OK button. 5. The New CCTV Driver will now be showing in the Hardware Manager tree Radionics Page C

140 Optional Modules & Accessories 6. Right click on the CCTV Driver and select Edit Add Controller. 7. Type in a brief Controller Description and press the OK button. 8. The controller will now be visible under the CCTV Driver. Click on the controller name (CCTV Equipment) so it is highlighted. 9. The Properties and Values section just below the hardware tree should show the same information shown here. Note: A serial connection type is all that is support at this time. This is typically a Null Modem connection (Refer to the CCTV Hardware Manual for more information) 10. Double click on the CHANNEL properties. To select the Comm Port that the CCTV interface is plugged into, click on the PORT so it is highlighted. BACKSPACE over the 0 and enter in the appropriate comm port number. To select the baud rate for the communication, Click on the Baud_Rate until the correct baud rate value is displayed. The TIME-OUT and RETRY values should not be changed. Press the OK button. 11. The Driver will need to be restarted for these changes to take affect. To Reset the Drivers, the easiest method is to shut down PC9000 and restart it. 12. Once PC9000 is started again, the driver should be showing as running in the status screen of PC9000. It will be indicated by the 2 nd green box, in this example it is labeled Sen C Page Radionics

141 Optional Modules & Accessories Customizing the Driver Files One advantage of the CCTV drivers is that they can be edited and customized to fit a specific need. For Example, the Sensormatic CCTV Driver has 128 cameras and 32 monitors by default. The system that is being used only has 16 cameras and 4 monitors; the driver file can be changed to only use 16 cameras and 4 monitors. 1. To set the number of cameras and monitors, it must be determined what driver number is running. The easiest way to find this out is to go to the Windows Task Manager. Typically by pressing CTRL, ATL, DEL at the same time. This will display the applications that are currently running. In this example, the is the Radionics 9000 Series Driver, the is the CCTV Driver. Close out of Task Manager. 2. From Windows Explorer (or MY COMPUTER), go to C:\Program Files\PC 9000\Data\Hardware, all of the files associated to the drivers will now be visible. There are 3 files that are associated with each driver. 3. Double click on the.sub file and open it in NOTEPAD. The CAMERA= line is the number of cameras to add. The MONITORS= line is the number of monitors to add. Change these values to the desired amount, and choose FILE and then SAVE. Note: In each of the file types (.DVR,.CNR and.sub), there is a DESCRIPTION line. This description can be change to any desired name. The first 3 characters will appear in the box that indicates that the driver is running. Note: Depending on the CCTV equipment requirements, the RS232 interface may need to have a different configuration setting than a standard comm port, for example, Even Parity instead of Odd Parity. The DVR file contains a section to allow these changes so that PC9000 can communicate using the necessary settings. 4. From Windows Explorer (or MY COMPUTER), go to C:\Program Files\PC 9000\Data\Hardware, double click on the DVR file associated with the driver that is running. Remove the ; (semi-colon) from the beginning of the line for COMM_SETTINGS. Changing the values will allow the appropriate configuration. The setting configuration is as follows: Baud Rate, Parity, Data Bits, Stop Bits For Example changing the N to E will set it for EVEN parity, instead of NONE. Make sure to save the changes to the DVR file. PC9000 will have to be restarted in order for these changes to take affect Radionics Page C

142 Optional Modules & Accessories Verifying Camera Manager Setup To verify that PC9000 is sending out the correct command on a triggered alarm, HyperTerminal can be used. It is recommend that HyperTerminal is started on another PC, however, if an there is a comm port available on the PC9000 computer, HyperTerminal can be started from there. 1. Start up the HyperTerminal program. Select Start Programs Accessories Communications HyperTerminal 2. The HyperTerminal splash screen appears. 3. Enter a name in for the connection. (This can be anything) 4. Choose COM1 as the connection type. Note: This would be the port that the interface cable will plug into on this PC. In this example it is COM1. Click OK to continue 43000C Page Radionics

143 5. At the COM1 Properties, click the Restore Defaults button, then click the OK button. PC9000 Optional Modules & Accessories 6. There should now be a blank white screen with a cursor blinking. From PC9000 ensure that there is a trigger command entered for a specific Monitor Point. Trip that Monitor Point on the D9000 Series Panel. 7. The command that was saved for that trigger should appear in HyperTerminal. (The command string can be anything, such as THIS IS A TEST). This will determine if PC9000 is sending out the correct command structure to the CCTV equipment. It will also validate the PC9000 is working as programmed Radionics Page C

144 Optional Modules & Accessories 11.3 Camera Manager Screen Areas Once the CCTV driver is properly setup, the Camera Manager Module can be accessed. The Video Resizing command located above the camera image will allow the user to toggle between the different video sizes. The Camera Manager also features a Control Panel that is divided into four 3 sections: Commands, Camera Controls, Camera Triggers and Camera Settings. The Camera Manager Module screen has six main areas: Area Name Description 1 Control Panel Toggle 2 Control Icons Figure 111: Camera Manager Module Checking this box will display the control panel area of the module. Deselecting it makes only the Camera Image Display Area visible in the window. Five icons are displayed at the top of the Camera Manager Module and have the following functions: Note: Set Time, Set Date, Auto Install and Reset buttons are not supported in all CCTV drivers. Resize Window Clicking this icon will toggle the camera display between the two sizes: 320x240 and 640x480. Set Time Sends the current time on the PC to the video switcher module that is connected to the PC. Set Date Auto Install Reset Sends the current date on the PC to the video switcher module that is connected to the PC. Finds active cameras connected to the system and will auto-configure them. An addressable/auto-configurable Video Multiplexer driver must be installed. Reset cameras to the default settings. 3 Image Display This area of the Camera Manager Module is used to show the image from one of the cameras. 4 Driver Menu This drop-down menu allows the administrator to select from among the currently configured drivers. 5 Camera Command Buttons 6 Command Controls These buttons change the control area (Area #6) to display settings that control different camera and file operations. See Section Camera Commands Buttons on page 145. Area where the different controls is displayed depending upon which Command (Area E) was selected. Table 30: Camera Manager Module Screen Areas 43000C Page Radionics

145 Optional Modules & Accessories Camera Commands Buttons This area (see #5, Figure 111 on page 144) consists of four command buttons that control different aspects of the camera and certain file operations Commands The Commands section of the Camera Manager module allows the administrator to view the image from any camera that is connected Area Area or Control Description Figure 112: Camera Commands 1 Monitor Point Drop Down List A drop down menu consisting of all the monitor points connected to the driver. 2 Camera Address & Description Table A table showing all the cameras (with their address and description) that are connected to the monitor point selected above. 3 Command Options A drop down menu consisting of five commands. See section Camera Address & Description. 4 Send Send the command option to the specified camera Table 31: Camera Manager Command Screen Areas Monitor Points - This drop down list shows all the monitor points connected to the driver. Each CCTV driver can have up to 18 monitor points with each point capable of handling up to 32 cameras. These capabilities may be reduced depending on the CCTV switcher connected to the system. Camera Address & Description - This area of the Camera Manager Command section lists the physical address of the camera plus any description the administrator has entered to describe its location (See #2, Figure 112). See Section 5.0 Hardware Manager Module on page 75 for more information. Command Options - This drop down list of options presents the administrator with only one option: 1. Camera Switch Switches the video display to another camera. Figure 113: Monitor Point Drop Down Menu 2002 Radionics Page C

146 Optional Modules & Accessories Controls This section allows the administrator to remotely control the camera selected in the Commands section. The full range of control is available for the administrator to focus on near or far objects, adjust the lighting level, zoom in or out on the image and adjust the pan and tilt of the camera. Note: The focusing, iris, zoom, pan and tilt capabilities will only be available if the selected camera has those abilities built in. Fixed position, fixed focal length and fixed lens cameras, such as overhead dome cameras, will not have these functions. Check the camera s operation manual for more information on the camera s abilities. Area Control or Area Description Note: 1 Camera Pan/Tilt Touchpad 1 3 Figure 114: Camera Controls Clicking and holding the mouse will adjust the pan and tilt the selected camera (if equipped) and also cause the pan and tilt sliders to move. 2 Speed Drop down list for selecting the speed at which the buttons will move the camera. Values are from 0 to 10. The higher the number means the greater adjustment in pan or tilt. 3 Focus Consists of two buttons: 4 Iris Consists of two buttons: 5 Zoom Consists of two buttons: Near focuses the camera lens on objects near to the camera. Far focuses the camera lens on objects farther away. Open increases the light level of the camera image making the image brighter. Close decreases the light level of the camera image making the image darker. In zooms the camera lens closer to objects in the camera s view. Out zooms the camera lens farther away from objects in the camera s view. Table 32: Camera Controls Screen Areas Any adjustment in the above controls automatically updates the live video image C Page Radionics

147 Optional Modules & Accessories Triggers The purpose of this section is to define what camera will switch on or perform a custom function when a certain monitor point is triggered. For example, if a motion sensor in a front lobby is triggered, the nearest camera could be programmed to switch on and recording any motion in the area Figure 115: Triggers Command Section Area Name Description 1 Controller Drop down list to select among the controllers connected to the system. 2 Monitor Point Drop down list of the monitor points for the selected controller. 3 Command Drop down list to select from two commands: 0: Camera/Monitor Switch This command causes the display to switch to another camera/monitor when the monitor point is triggered. 1: Custom Command will cause the Camera, Monitor and Preset fields to disappear and be replaced by a text entry box for the inputting of custom commands. 4 Save Button Saves the current selection 5 The section to enter in the command string that will be sent to the CCTV equipment. Table 33: Camera Manager Trigger Screen Areas Setting a Camera Trigger To set a camera trigger, follow the procedures below: 1. Select the Triggers button from the Camera Command Buttons (Figure 115). 2. From the Controller drop down list (see #1, Figure 115), select the desired Panel Controller. Only panel controllers will appear here since they are the only types of controllers that can have monitor points. 3. In the Monitor Point drop down list (see #2, Figure 115), select the desired monitor point. A monitor point can be a door contact, door reader (token or passcode), motion sensor, glass breakage sensor, keypad, smoke detector, heat sensor or pull station. 4. In the Command drop down list (see #3, Figure 115), select one of the two commands. 0: Camera/Monitor Switch issues the command to activate a selected camera or monitor, while 1: Custom Command allows entry of special commands. 5. In the Preset box (see #5, Figure 115) enter any optional presets. See the installation and operation guide for the camera for any special preset commands Radionics Page C

148 Optional Modules & Accessories 6. When finished configuring the trigger, be sure to click the Save button (see #4, Figure 115) to save the changes Settings This portion of the Camera Manager Module allows the administrator to select the video format, resolution, and source Area Name Description 1 Capture Device Name Area Figure 116: Settings Command Section Displays the name of the video capture device installed or a drop-down menu if more than one is installed. 2 Video Format Button Common video formats (dependent on video capture card installed) that video can be saved in. See Section Video Format on page Video Display Button A series of sliders to adjust parameters such as brightness, contrast, etc. See Section Video Display on page Video Source Provides a selection of camera connections from the available video sources (camera dependent) that are connected to the system. See Section Video Source on page 149. Table 34: Camera Manager Settings Screen Areas Note: The following sections use the FlashPoint 3D VIDCAP Video Capture card as an example. Options will differ with different video capture cards Video Format Clicking the Video Format button will show a dialog box where the image dimension and format can be selected. 1 Item Description Options 1 Image dimension 320 x 240 pixels drop-down menu 2 2 Image dimension preset sizing buttons 3 Image format dropdown list 1/8 one-eighth ¼ - one-quarter ½ - one half Full 16 bit RGB Table 35: Available Dimension Sized and Image Formats 3 Figure 117: Video Formats Image Dimensions and Formats 43000C Page Radionics

149 Optional Modules & Accessories Video Display Clicking the Video Display button will show a dialog box where the video s appearance can be adjusted. 8 Item Description Function 1 1 Sat. Adjusts the saturation. 2 Bright Adjusts the brightness. 3 Contrast Adjusts the contrast Hue Adjusts the color hue. 5 XCenter Adjusts the horizontal center. 6 YCenter Adjusts the vertical center FlashBright Adjusts the Flash Brightness 8 Numeric Entry Allows a numerical entry. 9 Default Sets all values to the default. 6 7 Table 36: Slider Adjustments for Video Display Figure 118: Video Display Video Source Clicking the Video Display button will show a dialog box where the video s appearance can be adjusted. Item Description Options 1 Input Format Comp Computer SVid S-Video RGB Red, Green, Blue 2 Input Channel Source 0 Source 1 3 Standard NTSC (USA) PAL (Europe) 4 Flash Type None Auto Univ Dual 5 FlashDelay 0 to 4 6 Capture Align Any Odd Even 7 Field Replicate None Replicate 8 Default Sets all values to the default. Table 37: Options for Video Source Figure 119: Video Source Radionics Page C

150 Optional Modules & Accessories Notes: 43000C Page Radionics

151 12.0 Utilities Module PC9000 Utilities Modules The Utilities Module is made of four smaller utilities: Report Manager The administrator can print out a variety of reports sorted by different parameters. Audit Trail The administrator can perform a query on the database either by date/time range or by field title and data range. The option is there for the user to preview and/or print the report. Import Data Manager The administrator can import data from any controller connected to the system. This option is available to import Personnel Names (Global), Personnel Credentials (Global), Monitor Point Descriptions, Skeds and/or Holidays. Archive Utility The administrator can perform a backup of certain parts or the entire database at specified intervals. Backup Utility The administrator can perform a backup of certain folders to another location on the PC or to a connected volume (on a network) or removable drive (CD-RW, tape, Zip disk, DVD-RAM, etc.) Report Manager This sub-module allows the administrator to print out a variety of premade reports sorted by different parameters. In the Report drop down list, the report choices are: Alarms displays all the pending alarms detected by the panel (See Section Alarm Reports on page 154). Area Descriptions a report that shows descriptions for all the areas (See Section Area Descriptions Report on page 154). Companies displays the companies that have been entered in the Personnel Records (See Section Company Reports on page 154). Departments displays the departments that have been entered in the Personnel Records (See Section Department Reports on page 154). Event Descriptions displays a listing of descriptions for all the possible events that can occur (See Section Figure 120: Report Manager Event Description Reports on page 155). Hardware (by Controllers, Drivers, Monitor Points, Readers or Relays) These reports will sort the report by the Controller, Driver, Monitor Points, Readers or Relays connected in the Hardware Manager (See Section Hardware Reports on page 155). History (by Access, Acknowledged Alarms, Audits or Events) These reports will sort the report data by Access (See Section History Reports Access on page 158), Acknowledged Alarms (See Section History Reports - Acknowledged Alarms on page 159), Audits (See Section History Reports Audits on page 160) or Events (See Section History Reports Events on page 161). Panel Groups This report allows the administrator to print out a report showing all connected control panels and the panel groups they are in. (See Section Panel Groups on page 162) Personnel (by Access Control Information without Passcodes and Access Control Information) This report will sort the users from the Personnel Manager database by those without passcode () and those with passcodes (See Section Personnel Report on page 162). Personnel (SKED) This report shows the scheduled events (SKEDs) from the SKEDs Manager (See Section SKED Report on page 163). To create customized reports with different parameters, you will need Crystal Reports v8.0 by Seagate Software, Inc. These new reports will appear in the drop down list in Report Manager. Contact the PC9000 Technical Support department for more information Preview & Printing The Report Manager allows the user to see a preview of each report. The report can then be sent to the default printer configured to work with the computer that PC9000 is running on, or can be exported in a variety of formats Radionics Page C

152 Utilities Modules Preview Report Button - This button allows the administrator to preview the report before it is sent to the printer. The two main areas of the screen are the Command Bar and the Report Preview Area (Figure 121). Command Bar Report Preview Area Figure 121: Preview Report Screen Control Icons - Along the top of the Print Preview window are a row of icons and boxes that are used to print, export, refresh or navigate within the report Figure 122: Report & Preview Command Bar Area Name Description 1 Print The Print Icon will bring up the Windows Print Dialog box for the operator to select any printer that is connected to the PC and any associated printing options. 2 Export The Export Icon gives the operator the choice of the form of report output and converting the report to a variety of formats, the application of their choice or even ing the report. 3 Refresh The Refresh Icon will cause the print preview window to redraw. 4 Page Zoom Area 5 Page Navigation Buttons The Page Zoom Area will cause the first page of the report to appear at the size selected. The valid choices are: Page Width 400% 200% 100% 50% Whole Page 300% 150% 75% 20% The Page Navigation Icons allow the operator to navigate to any page in the report. 5-1 First Page 5-3 Number of Page 5-5 Last Page 5-2 Previous Page 5-4 Next Page 5-6 Stop loading report 43000C Page Radionics

153 Utilities Modules Area Name Description 6 Search Text The Search Text Icon will search for the operator entered text in the report. 1. Clicking on the icon will bring up the Search Window (Example 48). Enter the words to search for and press [Enter]. The report will be scanned for that term. Example 48: Search Dialog 2. A red box will surround any row in the report where the term is found (Example 49). Click the Find Next button to continue searching the report. Example 49: Search Result 3. Once it stops on the last occurrence of the term that has been found, a new dialog box will appear stating that it has finished searching the report. Click OK to close the box. Table 38: Report & Preview Command Bar Icons Export function - When the operator clicks on this icon, an Export dialog box appears with two fields to select options in. Format the form the report should appear in. The choices are listed in Table 39. Destination where the report will end up. The choices here are: Application Figure 123: Export Window Disk file Exchange Folder Lotus Domino Database Microsoft Mail (MAPI) Character-separated values ODBC dbase Files Word ODBC RDX_Hardware Comma-separated values (CSV) ODBC Excel Files ODBC Visual FoxPro Database Crystal Reports (RPT) ODBC Faxback List Manager ODBC Visual FoxPro Tables Crystal Reports 7.0 (RPT) ODBC Faxback Logs Paginated Text Excel 5.0 (XLS) ODBC Faxback User List Import Record style (column of values) Excel 5.0 (XLS) (Extended) ODBC FoxPro Files Word Rich Text Format Excel 7.0 (XLS) ODBC MQIS Tab-separated text Excel 7.0 (XLS) (Extended) ODBC MS Access 7.0 Database Tab-separated values Excel 8.0 (XLS) ODBC MS Access Database Text Excel 8.0 (XLS) (Extended) ODBC RDO_Audits Word for Windows document Lotus (WK1) Lotus (WK3) Lotus (WKS) ODBC dbase Files ODBC RDO_Events ODBC RDX_Access ODBC RDX_Alarms ODBC RDX_Badge Table 39: Export Formats Note: The formats listed are all the possible export options. The available export formats will be dependent upon whether the appropriate software is installed on the PC running PC9000. Report Preview Area - This area of the screen (see Figure 121) shows what the report will look like when printed. The file path and name of the report are shown at the top of the report Radionics Page C

154 Utilities Modules Alarm Reports This report will display all the pending alarms from the panel that have not been acknowledged by the administrator. The report that is generated has the following fields: Priority: The priority of the alarm Date: The date the alarm occurred. Time: The time the alarm occurred. Status: Alarm Status; either acknowledged by the operator or still pending Example 50: Alarm Pending Report Address: The address of the device that initiated the alarm Address Description: Text description of the device that initiated the alarm Alarm Description: Text description of the alarm Area Descriptions Report The Area Descriptions Report lists all the controllers, what areas are assigned to them and the name description of the area. The report that is generated has the following fields: Controller: The address of the controller Area Number: The number of the area Description: The name description of the area. Example 51: Area Descriptions Report Company Reports The Company report simply lists all the companies that have been included in the Personnel Manager database. Note: Only companies added using the Add List function would be included in the report. Company names typed into the Company: field in a Personnel Record will not be included. See Section Example 52: Companies Report Adding Companies on page 109 for procedures on adding a company Department Reports The Department report lists all the departments that have been included in the Personnel Manager database. Note: Only departments added using the Add List function would be included in the report. Department names typed into the Departments: field in a Personnel Record will not be included. See Section Adding Departments on page 110 for procedures on adding a company. Example 53: Department Report 43000C Page Radionics

155 Utilities Modules Event Description Reports This report allows the administrator to print out a cross-reference table of Event IDs and matching Event Descriptions. (Event IDs and Descriptions are explained in more detail in Section 13.3 Event Descriptions on page 175). Example 54: Event Description Report Hardware Reports Five different versions of a Hardware report can be viewed and printed. The report can be sorted by the Controller, Driver, Monitor Point, Reader or Relay. Controller - allows the operator to generate a report by a particular controller or all the connected controllers. The report gives the following information about the controller (see Example 56): Controller Address: the address of the controller in the system Controller Name: text description from the Hardware Manager IP Address: The IP Address (if connected through a network) or Connection Type (if connected locally to the PC) of the controller Driver Type: type of driver Example 56: Hardware: Controllers Report Example 55: Selection of Hardware Controller 2002 Radionics Page C

156 Utilities Modules Driver - With the Driver Hardware report, the option is given to select a particular driver or all of the connected drivers. A driver must be selected from the list before a report can be generated and previewed. The report that is generated (see Example 58) gives the following information about the driver(s): Driver Type: Type of driver Computer Name: The name of the PC Max Controllers: The maximum number of controls possible for the driver. Max Channels: The maximum number of channels possible for the driver. Example 58: Hardware: Drivers Report Example Example 57: Hardware: Drivers Report Monitor Point - With the Monitor Point Hardware report, the option is given to select a particular Monitor Point or all the connected points. The report gives the following information about the monitor point(s) selected: Address: The address of the monitor point in the system Device: The type of device for the selected monitor point Device Description: The text description given to the monitor point Time Schedule: Reserved for future use Abort Delay Time: Reserved for future use Debounce Time: The amount of time (in milliseconds, the default is 300) the panel waits to scan the point Shunt Time: Reserved for future use Input Supervision: Reserved for future use Hold Time: Reserved for future use Example 60: Hardware: Monitor Points Report Example Example 59: Hardware: Monitor Points 43000C Page Radionics

157 Utilities Modules Reader - With the Reader Hardware report, the option is given to select a particular reader or all of the connected readers. A reader must be selected from those available before a report can be generated and previewed. The report that is generated gives the following information about the Reader(s) selected: Address: The address of the reader in the system. Area: The area the where the reader is assigned. Description: A descriptive name for the reader. Alarm Message: The pre-determined alarm message for that reader. See Section Device, Alarm_Message on page 90. Enabled: Whether the reader has been enabled or disabled. Example 62: Hardware: Readers Report Example Example 61: Hardware: Readers Relay - With the Relay Hardware report, the option is given to select a particular relay or all of connected relays. The report gives the following information about the Relay(s) selected: Address: The address of the relay in the system Device: The type of device Device Description: The text description of the relay Enabled: Whether the reader has been enabled or disabled. Example 64: Hardware: Relays Report Example 63: Hardware: Relays 2002 Radionics Page C

158 Utilities Modules History Reports Access In this section of the Report Manager, the option is given to filter the report by four areas: Date/Time - This filter can be set to limit the date and time range of access shown in the report. Clicking on the drop-down arrow next to the date displays a calendar that can be used to select the desired date (see Figure 124). Use the arrows at the top of the calendar to navigate forward or backwards through the months. The current date that is registered by the workstation s internal clock is circled in red. Time can also be given a specified range, but must be given in 24 hour format (ex: 1 PM = 13:00). Enter the time as a whole number (1230) without the colons (i.e. do not enter 12:30). The report gives the following information about the Relay(s) selected: Date: The date the event occurred Figure 124: History Access Date/Time Configuration Time: The time the event occurred Event Type: The type of event that occurred PC, Panel, or Point Name: The name of the PC, Panel or Point where the event occurred. Device Address: The address of the device User Name or Event Description: Name of the user that triggered the event or Text description of the event Example 65: History: Access Report Names - With this filter, the report can be sorted in the Field drop-down menu by: First_Name Last_Name Card_Number Company Department The report can be sorted in finer detail by entering characters in the Name Criteria field and then pressing [Enter]. Any matching results will appear in the table. The Card# and Name of the users found will appear in the table below the entry fields. The choice to Select All, Select None or Clear List can then be made for previewing and printing a report. The Select All, Select None and Clear List buttons are used to either select every result in the table, none of the results or will clear the table of results (respectively). The same report in Example is used. Figure 125: History: Access Names Configuration 43000C Page Radionics

159 Utilities Modules Readers - With this filter, the report can show a particular reader or a combination of connected readers. The Select All and Select None buttons are used to either select every result in the table or none of the results from the table (respectively). The same report in Example is used. Figure 126: Hardware: Access Readers Configuration Events - With this filter, the report can show a particular event or a combination of events. The Select All and Select None buttons are used to either select every result in the table or none of the results from the table (in cases of wrong entries being selected). The same report in Example is used. Figure 127: Hardware: Access Events Configuration History Reports - Acknowledged Alarms In this section of the Report Manager, the option is given to sort the acknowledged alarm report by date/time or by a selection of custom fields. Date/Time - This filter (see Figure 129) can be set to limit the date and time range of acknowledge alarms shown in the report. Clicking on the drop-down arrow next to the date displays a calendar that can be used to select the desired date (see Figure 124). Use the arrows at the top of the calendar to navigate forward or backwards through the months. The current date that is registered by the workstation s internal clock is circled in red. Time can also be given a specified range, but must be given in 24 hour format (ex: 1 PM = 13:00). Enter the time as a whole number (1230) without the colons (i.e. do not enter 12:30). Figure 128: History: Acknowledged Alarms (Date/Time) 2002 Radionics Page C

160 Utilities Modules Custom Fields - This filter (see Figure 129) can be set to sort and display the report by the following fields in the Fields drop-down menu: Date: Sorts the report by earliest date. Time: Sorts the report by earliest time. Module_ID: Sorts the report by module ID. Command: Sorts the report by command Data: Internal identifier of data string in database User: Sorts the report by user ComputerName: Sort the report by the name assigned to every workstation that is connected Figure 129: History: Acknowledged Alarms (Custom Fields) Clicking on the Preview Report button will show a preview of the Acknowledged Alarms report. Figure 130: Acknowledged Alarms Report Preview History Reports Audits In this section of the Report Manager, the option is given to filter the report by date/time or by a selection of custom fields for operator generated events. Note: The controller will not provide any verification to Event Manager of which profile bypassed/unbypassed a point or locked/unlocked a door. However, the PC9000 application does keep track and that information is available through the Audit History Report. Date/Time - This filter can be set to limit the date and time range of access shown in the report. Clicking on the dropdown arrow next to the date displays a calendar that can be used to select the desired date (see Figure 124). Use the arrows at the top of the calendar to navigate forward or backwards through the months. The current date that is registered by the workstation s internal clock is circled in red. Time can also be given a specified range, but must be given in 24 hour format (ex: 1 PM = 13:00). Enter the time as a whole number (1230) without the colons (i.e. do not enter 12:30). Figure 131: History: Audits Date/Time Configuration 43000C Page Radionics

161 Utilities Modules Note: Custom Fields - This filter can be set to sort and display the report by the following fields in the Fields drop-down menu: Command: Sorts the report by command Operator: Sorts the report by operator ComputerName: Sort the report by the name assigned to every workstation that is connected The data string must be entered exactly as it appears or the report will not find the string. The information is case-sensitive. Ex. if the operator is ADMIN and admin or Admin is typed in, it won t appear on the report. Figure 132: History: Audits Custom Fields Configuration The report (see Example 66) gives the following information: Date/Time: The date the event occurred Operator: The name of the operator from the Personnel Manager database Command: Reserved for future use Computer Name: The name of the workstation Screen: PC9000 module where the event occurred. Data: Internal code for the event data. Example 66: History: Audit Report History Reports Events In this section of the Report Manager, the option is given to filter the report by four areas: Date/Time This filter can be set to limit the date and time range of events shown in the report. Clicking on the drop-down arrow next to the date displays a calendar that can be used to select the desired date. Use the arrows at the top of the calendar to navigate forward or backwards through the months. The current date that is registered by the workstation s internal clock is circled in red. Time can also be given a specified range, but must be given in 24 hour format (ex: 1 PM = 13:00). Enter the time as a whole number (1230) without the colons (i.e. do not enter 12:30). Names With this filter (see Figure 134), the report can be sorted in the Field drop-down list by: First_Name Last_Name Card_Number Company Department Figure 133: History: Events Configuration 2002 Radionics Page C

162 Utilities Modules The report can be sorted even further by entering characters in the Name Criteria field. The Card# and Name of the users found will appear in the table below the entry fields. The choice to Select All, Select None or Clear List can then be made for previewing and printing the report. Devices This filter (see Figure 135) allows the administrator to select a single device, a combination of multiple devices or no devices at all to appear on the report. Events This filter (see Figure 136) allows the administrator to select a single event, a combination of multiple events or no events at all to appear on the report. For a list of events and their descriptions, see Section 13.3 Event Descriptions on page 175. Figure 134: Hardware: Events Names Configuration Figure 135: History: Events Devices Configuration Figure 136: History-Events Events Configuration The report that is generated for History-Events is identical no matter which filter is selected: Date/Time, Names, Devices or Events. All that is different is the order in which the data in the report is formatted. The report that is generated gives the following information about the Relay(s) selected: Date: The date the event occurred. Time: The time the event occurred. Event Type: The type of event that occurred Example 67: History: Events Report PC, Panel, or Point Name: The name of the PC, Panel or Point where the event occurred. Device Address: The address of the device User Name or Event Description: Name of the user that triggered the event or Text description of the event Panel Groups This report allows the administrator to print out a report showing all connected control panels and their panel groups. Note: A panel group must have a panel in it before it will show up in the report. Example 68: Panel Groups Report Personnel Report There are two personnel reports that can be used: Access Control Information and Access Control Information No Passcode C Page Radionics

163 Utilities Modules These reports allow the administrator to print a report sorted by users in the Personnel Manager database. The report lists the following fields (See Section 6.1 Personnel Manager on page 95): User ID Panel Group User Name Example 69: Personnel Report Card Type Hire Date Modified Date Passcode If either the Personnel: Access Control Info No Passcode is selected, the report generated has the passcodes in the Passcode column as asterisks. The Personnel Access Control Information report will be available to all operators, regardless of permissions, allowing them to see all passcodes for all users. If the passcodes need to remain hidden, the Personnel - Access Control Information.rpt file found in C:\Program Files\PC 9000\Data folder should be removed. Once deleted, this report is unavailable to all profiles, including Administrators. Site Code Token Number Authority Levels per Area (1-8) SKED Report This report allows the administrator to print a report sorted by users in the Personnel Manager database. The report lists the SKEDs in the order in which they are listed in the SKEDs Manager. The columns included in the report are the same described in the SKEDs Manager (See Section SKEDs Editing Window on page 112) Audit Trail Example 70: SKED Report This application allows the administrator to perform a query on the database either by date/time range or by field title and data range for operator generated events. The option is there for the user to preview and/or print the report. The Report Manager will start and already be configured to generate an Audit History report (See Section History Reports Audits on page 160) Import Data Manager Note: This application allows the administrator to import data from any controller connected to the system. This option is available to import Personnel Names (Global), Personnel Credentials (Global), Monitor Point Descriptions, Skeds and/or Holidays. To use the Import Data Manager, select the desired controller from the Controller drop-down list. Check or uncheck the options to be imported from another controller. Click Begin Import to start the import process. Any changes of the categories will not be displayed until the next time that module is opened. Additionally, a red box (displaying Controller Offline ) or green box (displaying Controller Online ) will be appear below the Controller menu showing the communication status of the controller. Figure 137: Import Data Manager 2002 Radionics Page C

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