Security Services. Fraud Detection System (FDS) Fraud Prevention Service (FPS)

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1 Security Services Fraud Detection System (FDS) Fraud Prevention Service (FPS)

2 Security Services Contents Fraud Detection System Comprehensive Betting Database 6 Scientific Alerting System 8 Expertise and Experience 10 Unrivalled Level of Coverage 11 ISO Certification Sportradar s Security Services, responsible for delivering the FDS and FPS, have had their quality management system certified ISO 9001 compliant. This certification shows that our systems and processes meet exacting international standards and demonstrates our client focus and our willingness to constantly invest in and improve our service to partners and collaborators. The certification was conducted in accordance with the TÜV International Certification (TIC) auditing and certification procedures and is subject to regular update audits. Fraud Prevention Service Education 14 Consultancy 16 Premium Services 18 Sportradar Integrity Program 20 Partners and References 22 Contact us 23 Sportradar is the world s leading supplier of monitoring, prevention and education solutions to sports federations, leagues, clubs as well as state authorities to support them in the fight against bettingrelated match-fixing. Our mission is to demystify bettingrelated fraud and match-fixing and to provide relevant sport and non-sport stakeholders with the tools, information and expertise to help them prevent and detect match manipulation and safeguard the integrity of sport worldwide. For more information about ISO: For more information about TÜV Thüringen: SECURITY SERVICES BROCHURE 2 / 3

3 Fraud Detection System Sportradar s Fraud Detection System (FDS) is a unique service that identifies betting-related manipulation in sport. This is possible due to the FDS s sophisticated algorithms and constantly maintained database of both odds and personal fraud scores, which together are interpreted for the purpose of match-fixing detection. Sportradar provides the FDS to a host of major organisations in various sports including football, rugby, cricket, tennis, basketball, ice hockey, snooker and futsal. We also enjoy close working relationships with law enforcement agencies and police across Europe and strive not only to detect corruption, but also to help prevent it from occurring in the future. By tracking odds changes and liquidity across such a wide range of markets, the FDS is in an unrivalled position to detect irregular betting patterns in real-time, both pre-match and live (in-play). With thorough specialist knowledge of both sport (including team news, local rumours, match action) and related betting markets, the FDS team is quickly able to reach a conclusion regarding the integrity of any match. In each case where fraudulent activity is suspected, a comprehensive report is compiled within 72 hours, providing an excellent platform for any potential criminal investigations into match-fixing. The FDS has also been used at times to exonerate teams or officials who are wrongly believed to have taken part in match-fixing. 5 Billion+ Datasets 450+ Betting Operators 24/7/365 Coverage 300+ Reports p.a. 65,000+ Matches 35+ Trading Analysts The FDS service provided by Sportradar is a crucial part of our strategy to combat bettingrelated match-fixing and uphold the integrity of Rugby in Australia. Australian Rugby Union SECURITY SERVICES BROCHURE 4 / 5

4 Comprehensive Betting Database 450+ Betting Operators 5 Billion+ Datasets The odds movements at over 450 independent bookmakers and state lotteries are tracked in real time in order to detect any fraudulent betting patterns. All key betting markets are monitored to ensure that manipulation is detected. The real-time tracking of odds from bookmakers across the world means that Sportradar processes over 5 billion datasets per day. All odds changes in the key betting markets from FDS monitored bookmakers are tracked. On occasion, match-fixers operate in specialist markets which would ordinarily go undetected. However, since a range of markets from Halftime/ Full-time to First Team to Score are tracked, even the most subtle manipulation can be identified. Worldwide Betting Coverage The worldwide betting markets offered by retail and online bookmakers, betting exchanges, spread betting firms and state lotteries all receive extensive coverage. Match-fixing, though an international business is often localised. The FDS has observed highly suspicious betting patterns in one area of the market, with other sections ignored by the match-fixers. This is due to match-fixers either seeking to avoid detection or betting conveniently. Since the FDS tracks bookmakers, both large and small, Asian and European, public and private, regulated and unregulated, no odds movement is missed. Statistics Sportradar compiles its own comprehensive in-house statistics for a range of sports, including player, team, head-to-head, league and overall sports statistics. These statistics allow us to understand odds movements and so conclude whether they are legitimate. However, when betting patterns defy recognised and legitimate explanations, it is then that the match and odds movements begin to appear suspicious. Therefore, thorough statistical analysis serves as a basis for fraud detection and is used alongside the betting patterns, team news, fraud history and private information sources to reach the correct conclusion. SECURITY SERVICES BROCHURE 24/7 Global Coverage To ensure a comprehensive and continuous monitoring service of the worldwide betting market, the FDS operates 24 hours a day, 7 days a week, 365 days a year. Match-fixing can and does occur in every corner of the globe and therefore time-stamped and real-time data is the key to the effective scrutiny of suspicious fixtures. 6/7

5 Scientific Alerting System Pre-Match Alerts Live Alerts The FDS operates on 15 detailed pre-match alerts which are based on the odds movements observed at bookmakers. An alert is generated in the FDS when odds at a bookmaker change by greater than predefined parameters, which can be adjusted and tailored to the specific demands of the different sports, leagues and competitions worldwide. As explained, match-fixing occurs in different forms and the FDS alerts are designed accordingly: to encompass all aspects of the different betting markets available. These alerts cover the world-wide betting market in such a way that match-fixing will present itself in some way to the FDS, whether it is the match result, total number of goals or even the correct score which has been manipulated. Sportradar has created a sophisticated mathematical model which allows for the monitoring of live betting on offer during an event. There are seven live alerts, which instantly identify irregular betting in the marketplace. The mathematical model uses calculated odds, which run alongside bookmakers odds, in order to highlight whether odds in a specific minute or time period are out of line and, therefore, potentially suspicious. Sportradar s calculated odds have served as an invaluable tool in the detection of manipulated matches. The deviations between actual bookmaker odds and our calculated odds can highlight that individuals had prior knowledge of certain results, and in some cases can even point towards the involvement of the match officials. SECURITY SERVICES BROCHURE 8/9

6 Expertise and Experience 35+ Senior Trading Analysts 35 full-time senior trading analysts are employed to run the FDS. These analysts have all the necessary skills and knowledge to identify suspicious patterns and all have direct experience of working in different areas of the betting industry: Asian bookmakers, European bookmakers (retail and online), betting exchanges, spread betting and state lotteries. Professional Experience This amalgamation of specialist knowledge allows for precise evaluation of all betting patterns from the various bookmakers monitored by the FDS, in addition to any privately sourced information. The FDS also utilises information from multi-lingual local experts so that intelligence gathered can be communicated as needed to certain customers. Working Relationships The FDS has been in operation for several years and over that time we have established excellent working relationships with sports organisations, police and law enforcement agencies. These cross-industry partnerships have been invaluable in the investigation of worldwide match-fixing, as well as giving Sportradar an excellent insight in to the way that match-fixers operate. Extensive Network To ensure that the FDS has all possible information, it is supported by an extensive network of over 150 freelance correspondents who provide pertinent local information and market intelligence on all teams and leagues that are monitored. Much of this information (similar to statistics) is used to explain regular betting movements. However, in the event of a potentially manipulated match, the local information provided is often extremely useful in the evaluation of the betting patterns observed. Unrivalled Level of Coverage 65,000+ Matches The FDS currently monitors in excess of 65,000 matches across the world each season for its clients across different sports. The FDS has the capability to monitor these sports for both pre-match and live betting manipulation. Worldwide Monitoring Sportradar has the capacity and expertise to implement the monitoring of any sport and its related betting markets, both pre-match and live, from across the globe. The FDS team of mathematicians has created live betting models for football, basketball, ice hockey, tennis, handball, volleyball, beach volleyball, futsal, rugby, baseball and cricket, enabling for the detection of unusual betting patterns as they happen. Protecting our competitions from every negative impact is very important for us. The Fraud Detection System is a powerful tool in our arsenal in the fight against match manipulation. CONCACAF SECURITY SERVICES BROCHURE 10 / 11

7 Fraud Prevention Service Whilst the Fraud Detection System (FDS) monitors and highlights suspected manipulated matches, Sportradar has recognised the need for a full Fraud Prevention Service (FPS). This toolbox of preventative solutions offers sports organisations and law enforcement agencies all the support and information they need to tackle match-fixing. Whether they are currently facing a real problem in their sport or they have the foresight to take preventative measures, the FPS offers an impactful service. The Sportradar team of professionals is equipped with the expertise to handle any issue regarding match-fixing, including educating federation/league officials about the full extent of the problem, reviewing an organisation s working practices, the set-up of efficient escalation routines (in case of fraud being detected), educating participants (players, referees, coaches, etc.), responding to the media and even providing expert witnesses in a court of law. We are pleased to have Sportradar s proven expertise to safeguard the integrity of our competitions. AFC The FPS is available in specifically tailored packages designed to accommodate a wide range of requirements and budgets. Comprehensive packages are available to ensure that all aspects of the sport are covered, enabling the client to act upon and react to any possible situation in a positive and proactive manner. In the long run, this will ensure that organised crime and match-fixing does not have a detrimental effect on their sport, its public image thus the commercial revenue it generates. Education Premium Services Consultancy SECURITY SERVICES BROCHURE 12 / 13

8 Education Integrity Workshops E-Learning Tutorials Our Integrity Workshops, which can be provided as single workshops or as part of an integrity tour, are targeted at club participants (such as players, coaches and physios) as well as at other sports officials such as referees. The objectives of these workshops are: Our e-learning tutorials are a perfect supplement to the Integrity Workshops since they offer sports organisations (e.g. governing bodies, player s unions, etc.) the opportunity to communicate with their target groups via an efficient, bespoke and cost-effective medium. The objectives of our e-learning tutorials are: To explore the world of match-fixing by following the paths of real-life convicted match-fixers using eyecatching videos, graphics and narration To cultivate awareness and appreciation of the different motives behind match-fixing along with various methods match-fixers use to achieve their goals To ensure the user experience is both informative and engaging, whilst keeping the product as simple to use as possible To gauge understanding through multiple-choice assessment and provide corrective feedback as needed To demonstrate how the betting industry is used by match-fixers to make a profit, but also by Sportradar to identify and monitor suspicious activity To track completion via an electronic signature, ensuring your organisation is able to show that individuals have taken part in this learning experience and have no plausible deniability towards the issues highlighted To review the integrity rules which players and officials are bound by, along with the serious consequences they will face if found in breach of these rules Our systematic approach to education is carefully designed to influence change in the outlook and reaction of those attending. Our workshops educate through the use of interactive and facilitated learning and offer practical case studies as well as important industry insights that together work as a powerful deterrent against involvement in corruption. Our e-learning offering does not end with match-fixing prevention as our experts are on hand to produce a host of creative, educational content linked to betting or specific rules/codes of conduct. The contents are regularly updated to ensure relevance to current trends and needs in the sport and its environment. Whatever the subject matter, the FPS e-learning administrative system offers a simple hosting solution where multiple tutorials can be implemented and monitored simultaneously, including the organisation s existing tutorials! Get a free test account now and experience the benefits during a two week trial period: services provided by The Sportradar are a crucial part of our strategy to combat bettingrelated match-fixing and uphold the integrity of football in Europe UEFA SECURITY SERVICES BROCHURE 14 / 15

9 Consultancy Annual Risk Assessment Sportradar will conduct an annual full risk assessment on each of your competitions. This will include analysis on the level of bookmaker coverage (Asian bookmakers, betting exchanges, etc.), the core and special bets offered, estimates on betting turnover and other relevant factors that could present a risk to your sport. Match-Fixing Briefing Pitched at high level operatives in the law enforcement environment or at senior sport stakeholder executives, our briefings provide a comprehensive run through and update on the key information and insights required to understand the international betting industry and the world of match-fixing. Attendees will leave the briefing with awareness and facts, supporting their understanding of the issue in all its complexity and impact. This will leave them better equipped to spot the signs as they lead investigations and organisations. Expert Witness Those who have engaged in match-fixing should be held accountable and, wherever possible, prosecuted to the fullest extent. Sportradar assists organisations with their analysis of betting related evidence and have dispatched their experts to clarify betting activity and data. Sportradar is also on hand to fully support organisations with their prosecutions, whether they take place in sporting judicial forums or in the courts of law. Media Relations Support To ensure an organisation is doing all it can to protect itself, Sportradar offers advice or a briefing ahead of all press conferences or media releases to ensure the issues of match-fixing are fully addressed and clearly understood by the organisation. This can range from a proactive move such as an announcement of new integrity measures, or making a public statement at the conclusion of an internal hearing. Since 2005, Sportradar s Security Services have been an important component of Germany s resistance against match-fixers and manipulators. DFB Both FDS and FPS are invaluable to our sport and together we are addressing the global problem, identifying the issues and promoting the subject through successful awareness campaigns. FIGC Divisione Calcio a Cinque SECURITY SERVICES BROCHURE 16 / 17

10 Premium Services Anti-Manipulation Code (AMC) Before attempting to combat match-fixing within a sport, it is imperative that organisations have effective rules in place in order to deter and punish match-fixers. These rules must be realistic, concise and most importantly enforceable. Sportradar s team, working in conjunction with the German Sports University of Cologne, has developed a thorough Anti-Manipulation Code (AMC). Working together, Sportradar and a rights holder can ensure that this code tailored accordingly is adopted within the framework of its rules and forms part of the licensing agreement with each participant operating within the rights holder s jurisdiction. Sportradar s team has vast experience in creating, reviewing and implementing rules and codes-of-conduct within the sporting environment. Consequently, the revamped regulatory framework is clear and robust and can work effectively alongside any relevant criminal legislation. Analysis of Suspicious Matches For organisations not already using the Fraud Detection System (FDS), Sportradar can provide the sports organisations and state authorities with ad hoc comprehensive reports exploring all aspects of the betting to determine the likelihood of a certain match being manipulated. The FDS reports include expert analysis supported by a range of supporting data/evidence. Investigations of Participants Based on Sportradar s vast experience, its comprehensive database and the international network that the company has built over a number of years, Sportradar is able to conduct specific research into players, coaches, referees and clubs of concern. Full and thorough ad hoc reports can be provided, offering real backgrounds and insights. Field Investigations Sportradar works closely with investigators at the forefront of match-fixing investigations. Whilst not directly within Sportradar Security Services remit, a field investigation service can be arranged on request. We have found the services of Sportradar invaluable in our own quest to eradicate criminal activity in Hong Kong football. The attention to detail and comprehensive nature of the reports provided have been exemplary. Hong Kong FA SECURITY SERVICES BROCHURE 18 / 19

11 Sportradar Integrity Program Our comprehensive Fraud Prevention Service (FPS) suite means that we are in the unique position to compile tailored Integrity Programs to meet the specific education and prevention needs of any federation, league or club. By creating a bespoke program, which can include Official Certification as well as PR & Marketing support, Sportradar can put together a comprehensive and highly visible campaign that will educate and assure stakeholders. For further information, please see our Sportradar Integrity Program Brochure available at security.sportradar.com The Fraud Prevention Service has been an invaluable programme which has helped educate professional and youth players, coaches, referees and managers about the risk of corruption. Lega Pro SECURITY SERVICES BROCHURE 20 / 21

12 Partners and References Contact us Is your organisation committed to tackling match-fixing? Do you want to learn more about the services we offer? Please contact us on the details set out below and we will reply back as soon as possible to discuss matters further. We look forward to hearing from your organisation! Contact us at HEADQUARTERS Sportradar AG St. Gallen, Switzerland OPERATIONS PANTONE 356 C PANTONE 347 C PANTONE 2945 C PANTONE 152 C PANTONE 032 C PANTONE COOL GREY 10 C London, UK Tallinn, Estonia Gera, Germany Singapore Hong Kong, S.A.R. Sydney, Australia Montevideo, Uruguay Minneapolis (Minnesota), USA Bangkok, Thailand Rome, Italy NERO 60 REPRESENTATIONS Munich, Germany appreciate Sportradar s role in identifying the We match-fixing issue within the Victorian Premier League and their subsequent advice during our investigations. Victoria Police SECURITY SERVICES BROCHURE 22 / 23

13 FOLLOW US: Facebook: facebook.com/sportradarofficial Twitter: twitter.com/sportradar LinkedIn: linkedin.com/company/sportradar-ag Copyright 04/2015 Sportradar AG security.sportradar.com

Sportradar 2012 Page 2

Sportradar 2012 Page 2 Integrity Services Page 1 Sportradar 2012 Contents Fraud Detection System 3 1. Comprehensive Betting Database 4 2. Scientific Alerting System 5 3. Fraud Scoring Database 7 4. Professional Experience 8

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