SafeNet Licensing Solution Design Workshop

Save this PDF as:
 WORD  PNG  TXT  JPG

Size: px
Start display at page:

Download "SafeNet Licensing Solution Design Workshop"

Transcription

1 Software Licensing Workshop: Strategy Design & Architecture Development Service Brief

2 Benefits Expedite the license planning and design process: by taking advantage of SafeNet s license consulting expertise and established best practices. Maximize revenue and reduce costs: by optimizing your licensing models and operational workflows. A customized licensing blueprint: an ideal resource to frame internal discussions to gain clarity, consensus, and ultimately help advance your corporate licensing strategy. While defining the business goals and vision are critical components to developing or evolving any licensing strategy, turning high-level requirements into detailed and actionable plans is another challenge in and of itself. SafeNet understands that embarking on a software-licensing project can touch many parts of your organization. We also understand each stakeholder will have their own sets of needs and requirements, making the overall licensing project a challenge to coordinate. It requires a vision, a plan, an understanding of best practices, attention to detail, managed execution, and constant optimization. Fortunately, SafeNet has a team of experienced licensing solution design consultants that can help. SafeNet Licensing Solution Design Workshop The Licensing Solution Design Workshop is intended for software publishers in the midst of building or rebuilding their software licensing strategy or implementation. The goal of the workshop is to develop a customized licensing solution blueprint that meets the needs of your business. The blueprint will help you and your team visualize the new licensing solution, how it works and how it will integrate with your environment. Your unique licensing solution blueprint will include many, if not all, of the following components. It may also include additional topics important to you. Your current licensing landscape Your licensing pain points Your licensing objectives Your requirements Your use cases Your current licensing processes Licensing solution design elements Licensing solution proposal System integration Illustrations of your uses cases with the new system Project implementation approach recommendations Licensing best practices where applicable Illustrations of a proposed customer experience Software Licensing Workshop: Strategy Design & Architecture Development 2

3 Benefits of the Licensing Solution Design Workshop Expedite the license planning and design process: by taking advantage of SafeNet s license consulting expertise and established best practices. Maximize revenue and reduce costs: by optimizing your licensing models and operational workflows. A customized licensing blueprint: an ideal resource to frame internal discussions to gain clarity, consensus, and ultimately help advance your corporate licensing strategy. How a Typical Licensing Solution Design Engagement Works A typical Licensing Solution Design Workshop has multiple phases. Prior to the engagement, we set up a call to get a solid feel for where your company is now with licensing and where you think you want to be. We also try to determine how you want to leverage the workshop as a springboard to get there. Following the call, you will receive a questionnaire to use as a guide in preparing for the workshop. There is no need to fill it out prior to the workshop but you should be prepared to have the appropriate people attend that can speak to each question during the on-site visit. STEP 1 STEP 2 STEP 3 Initial call and pre-workshop questionnaire Assess business goals and Vision Understand business and operational processes, requirements & use cases Analyze and Design licensing Solution SafeNet Consultant & Customer Team Onsite SafeNet License Consulting Team SafeNet delivers licensing solution design blueprint Fig. 1 The typical flow for a Licensing Design Solution Workshop. Design workshops typically consist of a one- or two-day discovery session held on-site at your facilities. Throughout the course of the on-site session a dedicated senior-level consultant will help identify the core objectives for the licensing implementation, gain a thorough understanding of your company s business and operational processes, requirements, and use cases. These consulting engagements are custom built for every client and range from educational seminars to deep dive system and business process design. Following the discovery session, SafeNet will complete the analysis and design segment of the workshop and will develop a high-level blueprint for integrating a new licensing solution into your business. Your workshop will be customized to address things that are important to you. A typical agenda for the on-site visit can consist of, but is not limited to, the following: Licensing Best Practices: SafeNet can present techniques employed by companies who have implemented successful software licensing programs. Software Licensing Workshop: Strategy Design & Architecture Development 3

4 A Typical Workshop Agenda Your Business Profile Your Order through Fulfillment Process Requirements and Use Cases Solution White Boarding Technology Discussions Your Business Profile: SafeNet will want to gain an understanding of how you are doing business. This includes a brief overview of your product lines, customers, how you are selling licenses (license types, terms, direct sales vs. channel sales, etc). Your Order through Fulfillment Process: We will spend quite a bit of time in the workshop looking at your ordering and fulfillment processes. Requirements and Use Cases: We will develop, refine and prioritize your set of licensing requirements and use cases. Solution White Boarding: A key part of many workshops is an interactive solution development session where we will begin to define project phases and how a new system will work. Technology Discussions: Your workshop will include technology deep dives as needed. These generally include product integration, IT integration and product demonstrations. Agenda Your workshop will be customized to meet your needs. Below you will find an example of a typical agenda for the 2-day on-site component of the workshop: Licensing Design Solution Workshop - Day 1 Time Segment Topics 8:00 Workshop Kickoff Introductions Attendee workshop goals Workshop format and expectations 8:30 Licensing Best Practices 7 Steps to Successful Licensing Implementations Revenue recognition with license enforcement 9:30 Business Drivers Current business pain points Top level project goals and timescales 10:00 Product and License Profile Current product portfolio Current sales models Maintenance sales model Software trail/evaluation model Future sales models (Cloud, SaaS, etc) Sales channel profile Sales channel pains and requirements 1:00 Order through Fulfillment Process Detailed illustration of the current order and license fulfillment process and customer experience Order and license fulfillment requirements and use cases Desired customer experience and requirements and use cases Software Licensing Workshop: Strategy Design & Architecture Development 4

5 3:00 License Enforcement Review of current license enforcement system License enforcement requirements and use cases Desired license enforcement customer experience 4:30 Recap Summary of key findings Refine Day 2 agenda Licensing Design Solution Workshop - Day 2 Time Segment Topics 8:00 Solution Whiteboard Session System architecture Order through fulfillment workflows of major use cases New license purchase Renewal license purchase Upgrade License rehost Customer experience definition 1:00 Sentinel EMS Demonstration of core order and license fulfillment use cases with Sentinel EMS 2:30 Backoffice Integration Sentinel EMS integration with SAP ERP EMS integration with Salesforce CRM Legacy data migration to EMS 3:30 Project Phasing Develop project implementation phasing alternatives based on timescales and business needs 4:40 Recap and Wrap Summary of key findings Action items Next steps Software Licensing Workshop: Strategy Design & Architecture Development 5

6 Your Licensing Workshop Deliverable Following the discovery session, SafeNet performs a thorough analysis, develops a solution design and delivers a high-value blueprint for your licensing workshop. The blueprint will clearly describe your licensing landscape, proposed workshop solution, implementation phases and schedule along with other key components. Below you will find examples of the types of details your blueprint could contain: Licensing Requirements A key element of a licensing workshop is to examine your requirements in-depth. Your blueprint contains a categorized and prioritized requirement set. Use Cases The workshop will focus on the use cases that are important to your business including order-throughfulfillment as well as product activation. The blueprint includes a prioritized set of use cases. Workflows Having a clear understanding of the current fulfillment chain is an important component to most licensing system designs. Your blueprint includes current system workflows if necessary. Software Licensing Workshop: Strategy Design & Architecture Development 6

7 TuneUp Solution Overview SafeNet will propose a solution that serves the requirements and use cases. The blueprint will provide a detailed overview of all key solution elements. TuneUp Solution Workflows The solution workflows are where the use cases get applied to the new system design. The blueprint provides diagrams and step-by-step illustrations for your most important use cases giving you a solid feel for how the new system will behave. User Experience Your TuneUp solution design will include a clear representation of your user experience within your cases. Software Licensing Workshop: Strategy Design & Architecture Development 7

8 Project Phases and Timeline It is common for companies to implement a fully functional licensing system over time. The workshop will help identify whether a phased approach is needed and which elements should be included in each phase. Gap Analysis Your blueprint includes a matrix showing the requirements that are met with an out-of-the-box SafeNet solution, requirements that can be met with SafeNet Professional Services, requirements met by other means and any requirement gaps. Requirements Prior to engaging in a SafeNet Licensing Solution Design Workshop you will be asked to: 1. Define a set of licensing business goals and requirements. 2. Participate in a pre-workshop fact-finding call. 3. Assemble a team capable of speaking to the topics outlined on the pre-workshop questionnaire. Expert Licensing Consultants and Implementation Professionals SafeNet s Software Licensing Professional Services Organization features the industry s most sought after software licensing system design, implementation, optimization, and management experts. SafeNet s team of Software Licensing Professional have been trusted by the world s largest software and technology vendors to define, design, and deliver some of the industry s most sophisticated licensing Ecosystems. Each of SafeNet s Software Licensing Professionals bring an unparalleled amount of experience designing, launching, and managing some of the industry s most complex licensing systems that manage millions of installed software seats including enterpriselevel development tools from IBM Rational and Telelogic as well as CAD/CAM solutions from PTC. Software Licensing Workshop: Strategy Design & Architecture Development 8

9 Find Out More Contact your SafeNet Sales Representative to request a no obligation, phone consult and find out if the SafeNet Licensing Solution Design Workshop is right for you. Join the Conversation SafeNet s Software Licensing Professionals fully understand the need to focus on integrating your licensing solution into your business processes in a way that serves the myriad of organization needs across your enterprise. SafeNet specializes in designing overall licensing solutions and sustainable programs. The team of software and project management professionals are dedicated to tailoring SafeNet s licensing and entitlement management solutions to fit into the business processes and back office systems unique to each organization. They are experienced with providing solution to ISV s operating in various market segments and around the world, and have delivered a wide range of customized technical solutions using a variety operating systems, development platforms, and interface protocols. SafeNet is proud to guide software and technology vendors through the entire life of their licensing project. Sentinel Online safenet-inc.com/sentinel Twitter twitter.com/licensinglive LinkedIn LinkedInLicensingLive YouTube youtube.com/user/ LicensingLive LicensingLive licensinglive.com BrightTalk brighttalk.com Find out more Contact your SafeNet Sales Representative to request a no obligation, phone consult and find out if the SafeNet Licensing Workshop is right for you. Complementary Service Offerings Software Monetization 101 Intended for software publishers completely new to software licensing, SafeNet offer a series of on-demand webinars and white papers created by our Software Licensing Consultants. These free resources outline the scope and impact of licensing within an organization and then provide best practices for kick starting your licensing process. For a full list of on-demand resources please visit: SoftwareMonetization101. JumpStart and JumpStart Express Introducing any new system into an organization s operating processes is difficult; why not make sure you get it right the first time. Intended for new SafeNet customers, the two variations of this implementation service provides clients with installation, configuration, training, and deployment assistance for their licensing and/or entitlement management implementation go-live efforts. JumpStart Express focuses on the product installation process and is intended to ensure a smooth, out of the box deployment experience. For more detailed product configuration, user training, and data modeling SafeNet offers a more comprehensive Jumpstart package. Periodic Implementation Tune-Ups Intended for users of any commercially-available or homegrown licensing system, this service is designed to ensure you are taking advantage of all that your licensing system has to offer as your business goals and software products evolve. This service includes an assessment of your existing implementation as it relates to every level of the product lifecycle and a comprehensive set of recommendations for how to improve your implementation to save time, reduce costs, enhance the customer experience, or improve security. Contact Us: For all office locations and contact information, please visit Follow Us: SafeNet, Inc. All rights reserved. SafeNet and SafeNet logo are registered trademarks of SafeNet. All other product names are trademarks of their respective owners. SB (EN) Software Licensing Workshop: Strategy Design & Architecture Development 9

SERVICES. Software licensing and entitlement management delivered in the cloud for the cloud

SERVICES. Software licensing and entitlement management delivered in the cloud for the cloud SERVICES Software licensing and entitlement management delivered in the cloud for the cloud The Software Industry and the Cloud Enterprise organizations are rapidly discovering the flexibility of cloud-based

More information

Achieving high performance with Accenture s on-demand solution for the chemical industry. Driving business performance with SAP Business ByDesign

Achieving high performance with Accenture s on-demand solution for the chemical industry. Driving business performance with SAP Business ByDesign Achieving high performance with Accenture s on-demand solution for the chemical industry Driving business performance with SAP Business ByDesign 2 Accenture helps small to mid-size companies and subsidiaries

More information

Build vs. Buy: The Hidden Costs of License Management

Build vs. Buy: The Hidden Costs of License Management Build vs. Buy: The Hidden Costs of License Management WHITE PAPER In today s dynamic and competitive software business environment, software licensing and management solutions must be flexible. Today,

More information

Life insurance policy administration: Operate efficiently and capitalize on emerging opportunities.

Life insurance policy administration: Operate efficiently and capitalize on emerging opportunities. Life insurance policy administration: Operate efficiently and capitalize on emerging opportunities. > RESPOND RAPIDLY TO CHANGING MARKET CONDITIONS > DRIVE CUSTOMER AND AGENT LOYALTY > ENHANCE INTEGRATION

More information

KPMG Advisory. Microsoft Dynamics CRM. Advisory, Design & Delivery Services. A KPMG Service for G-Cloud V. April 2014

KPMG Advisory. Microsoft Dynamics CRM. Advisory, Design & Delivery Services. A KPMG Service for G-Cloud V. April 2014 KPMG Advisory Microsoft Dynamics CRM Advisory, Design & Delivery Services A KPMG Service for G-Cloud V April 2014 Table of Contents Service Definition Summary (What s the challenge?)... 3 Service Definition

More information

How to Achieve a Cloud-Connected Experience Using On-Premise Applications

How to Achieve a Cloud-Connected Experience Using On-Premise Applications How to Achieve a Cloud-Connected Experience Using On-Premise Applications WHITEPAPER The cloud is influencing how businesses wish to use and be charged for the software they acquire. Pay per use, metered

More information

Billing and Payment with the Elastic Path Ecommerce Platform

Billing and Payment with the Elastic Path Ecommerce Platform Billing and Payment with the Elastic Path Ecommerce Platform The Elastic Path Ecommerce Platform As the industry s most open and flexible ecommerce platform, Elastic Path is the right solution for large

More information

G-Cloud II Services Service Definition Accenture Cloud PaaS Implementation Services AWS Beanstalk

G-Cloud II Services Service Definition Accenture Cloud PaaS Implementation Services AWS Beanstalk G-Cloud II Services Service Definition Accenture Cloud PaaS Implementation Services AWS Beanstalk 1 Table of Contents 1. Scope of our Services... 3 2. Approach... 3 3. Assets and Tools... 4 4. Outcomes...

More information

Guide Parchment to Implementation and User Automation: Guide PeopleSoft

Guide Parchment to Implementation and User Automation: Guide PeopleSoft Guide Parchment to Implementation Send K-12 and User Automation: Guide PeopleSoft 2 Contents OVERVIEW 3 PRODUCT OVERVIEW 4 Access 4 Transcript Ordering 4 Request Processing 4 Transcript Request Fulfillment

More information

Accenture Enterprise Services for Chemicals. Delivering high performance in enterprise resource planning

Accenture Enterprise Services for Chemicals. Delivering high performance in enterprise resource planning Accenture Enterprise Services for Chemicals Delivering high performance in enterprise resource planning An innovative, comprehensive and proven approach that helps chemical companies accelerate enterprisewide

More information

SEVEN WAYS THAT BUSINESS PROCESS MANAGEMENT CAN IMPROVE YOUR ERP IMPLEMENTATION SPECIAL REPORT SERIES ERP IN 2014 AND BEYOND

SEVEN WAYS THAT BUSINESS PROCESS MANAGEMENT CAN IMPROVE YOUR ERP IMPLEMENTATION SPECIAL REPORT SERIES ERP IN 2014 AND BEYOND SEVEN WAYS THAT BUSINESS PROCESS MANAGEMENT CAN IMPROVE YOUR ERP IMPLEMENTATION SPECIAL REPORT SERIES ERP IN 2014 AND BEYOND CONTENTS INTRODUCTION 3 EFFECTIVELY MANAGE THE SCOPE OF YOUR IMPLEMENTATION

More information

04 Executive Summary. 08 What is a BI Strategy. 10 BI Strategy Overview. 24 Getting Started. 28 How SAP Can Help. 33 More Information

04 Executive Summary. 08 What is a BI Strategy. 10 BI Strategy Overview. 24 Getting Started. 28 How SAP Can Help. 33 More Information 1 BI STRATEGY 3 04 Executive Summary 08 What is a BI Strategy 10 BI Strategy Overview 24 Getting Started 28 How SAP Can Help 33 More Information 5 EXECUTIVE SUMMARY EXECUTIVE SUMMARY TOP 10 BUSINESS PRIORITIES

More information

PARTNER TRAINING AND CERTIFICATION

PARTNER TRAINING AND CERTIFICATION PARTNER TRAINING AND CERTIFICATION Partners who place a high degree of importance on proper technical education and training significantly outperform partners who don t. OVERVIEW The Workfront Partner

More information

G-Cloud II Services Service Definition Accenture Cloud SaaS Implementation Services Google Apps

G-Cloud II Services Service Definition Accenture Cloud SaaS Implementation Services Google Apps G-Cloud II Services Service Definition Accenture Cloud SaaS Implementation Services Google Apps 1 Table of Contents 1. Scope of our Services... 3 2. Approach... 4 3. Assets and Tools... 5 4. Outcomes...

More information

Cloud Consulting Services

Cloud Consulting Services Cloud Data Center Business Intelligence Enterprise Computing Solutions Services Cloud Consulting Services Service Overview Embarking on the road to cloud computing is not a simple journey and shouldn t

More information

Overview and Frequently Asked Questions

Overview and Frequently Asked Questions Overview and Frequently Asked Questions OVERVIEW Oracle is pleased to announce that we have completed our acquisition of Siebel Systems and we are now operating as one. As the leader in customer relationship

More information

Diagram. Microsoft Dynamics Sure Step Methodology

Diagram. Microsoft Dynamics Sure Step Methodology Diagram Microsoft Dynamics Sure Step Methodology Designed to enable you to better serve your customers by helping reduce their Microsoft Dynamics total cost of ownership, the Sure Step Methodology can

More information

Accenture cloud application migration services

Accenture cloud application migration services Accenture cloud application migration services A smarter way to get to the cloud Cloud computing can help make your apps extraordinarily agile and scalable. You know this. Your competitors know this. And

More information

Analytics Strategy Information Architecture Data Management Analytics Value and Governance Realization

Analytics Strategy Information Architecture Data Management Analytics Value and Governance Realization 1/22 As a part of Qlik Consulting, works with Customers to assist in shaping strategic elements related to analytics to ensure adoption and success throughout their analytics journey. Qlik Advisory 2/22

More information

Current Challenges in Managing Contract Lifecycle Management

Current Challenges in Managing Contract Lifecycle Management Current Challenges in Managing Lifecycle Management s are the bloodline of your business. Due to increased pressure in volume, complexity and regulatory compliance, contracts have evolved from a simple

More information

Accenture and Software as a Service: Moving to the Cloud to Accelerate Business Value for High Performance

Accenture and Software as a Service: Moving to the Cloud to Accelerate Business Value for High Performance Accenture and Software as a Service: Moving to the Cloud to Accelerate Business Value for High Performance Is Your Organization Facing Any of These Challenges? Cost pressures; need to do more with the

More information

Software Lifecycle Management in the Consumption-Based Model. Dipesh Biswas, PricewaterhouseCoopers Director, Technology Practice

Software Lifecycle Management in the Consumption-Based Model. Dipesh Biswas, PricewaterhouseCoopers Director, Technology Practice Software Lifecycle Management in the Consumption-Based Model Dipesh Biswas, PricewaterhouseCoopers Director, Technology Practice 1 Agenda Evolution of the market Defining the opportunity & problem of the

More information

PRODUCT FAMILY OVERVIEW

PRODUCT FAMILY OVERVIEW PRODUCT FAMILY OVERVIEW The Challenge Facing Software Publishers For software and technology vendors, growing business in an increasingly competitive environment means finding new ways to penetrate existing

More information

Mitel Professional Services Catalog for Contact Center JULY 2015 SWEDEN, DENMARK, FINLAND AND BALTICS RELEASE 1.0

Mitel Professional Services Catalog for Contact Center JULY 2015 SWEDEN, DENMARK, FINLAND AND BALTICS RELEASE 1.0 Mitel Professional Services Catalog for Contact Center JULY 2015 SWEDEN, DENMARK, FINLAND AND BALTICS RELEASE 1.0 Contents MITEL PROFESSIONAL SERVICES DELIVERY METHODOLOGY... 2 CUSTOMER NEEDS... 2 ENGAGING

More information

Enterprise Data Management for SAP. Gaining competitive advantage with holistic enterprise data management across the data lifecycle

Enterprise Data Management for SAP. Gaining competitive advantage with holistic enterprise data management across the data lifecycle Enterprise Data Management for SAP Gaining competitive advantage with holistic enterprise data management across the data lifecycle By having industry data management best practices, from strategy through

More information

Design the Future of Your Human Resources with SuccessFactors Solutions

Design the Future of Your Human Resources with SuccessFactors Solutions SAP Brief SAP Consulting Business Transformation Services Objectives Design the Future of Your Human Resources with SuccessFactors s Designing future processes for your global workforce Designing future

More information

5 Key Steps to SaaS Enablement:

5 Key Steps to SaaS Enablement: 5 Key Steps to SaaS Enablement: A Technical Guide to Moving On-Premise Software to the Cloud whitepaper Contents Introduction... 2 The Challenges of Migrating Software to the Cloud... 2 Five Key Steps

More information

EMR Implementation Planning Guide

EMR Implementation Planning Guide EMR Implementation Planning Guide A Ten-Step Guide to Planning for Successful Implementation of an Electronic Medical Record (EMR) System 1 Contents Purpose of this guide... 3 Step 1: Establishing the

More information

Fixed Scope Offering for. Oracle Taleo EE Saas Implementation

Fixed Scope Offering for. Oracle Taleo EE Saas Implementation Fixed Scope Offering for Oracle Taleo EE Saas Implementation Agenda Company Profile Business Challenges Business Objectives Solution Proposal Scope Modules and Functionalities Implementation Approach Project

More information

Training Catalog: July - December 2015

Training Catalog: July - December 2015 Training Catalog: July - December 2015 Table of Contents Introduction to Vendavo University... 2 Open-Enrollment Training Schedule: July December 2015... 3 Application and Functional Courses... 4 Vendavo

More information

Copyright 2014 Clarizen. All rights reserved. United States: United Kingdom: Israel: France: www.clarizen.com

Copyright 2014 Clarizen. All rights reserved. United States: United Kingdom: Israel: France: www.clarizen.com Clarizen s Advanced On-boarding Program is designed to ensure new enterprise customers adopt and deploy the Clarizen platform as quickly and smoothly as possible. Through the program, you'll benefit from

More information

<Insert Picture Here> Oracle and MetaSolv Acquisition Announcement Delivering a leading end-to-end packaged software solution addressing the key business processes of the Communications Industry General

More information

Accenture Enterprise Services for Metals. Delivering high performance in enterprise resource planning

Accenture Enterprise Services for Metals. Delivering high performance in enterprise resource planning Accenture Enterprise Services for Metals Delivering high performance in enterprise resource planning The metals industry faces unique levels of process complexity, which make the deployment of enterprise

More information

IT Service Management by SAP Africa (ITSM) Dirk Smit ALM Engagement Manager

IT Service Management by SAP Africa (ITSM) Dirk Smit ALM Engagement Manager IT Service Management by SAP Africa (ITSM) Dirk Smit ALM Engagement Manager Optimize IT Operations Process Support Business Goals CIO CEO/CFO Reliable Business Support Changes to improve IT services are

More information

Business Intelligence

Business Intelligence Transforming Information into Business Intelligence Solutions Business Intelligence Client Challenges The ability to make fast, reliable decisions based on accurate and usable information is essential

More information

Why Choose the Oracle Taleo Recruiting Cloud?

Why Choose the Oracle Taleo Recruiting Cloud? Agenda Executive Summary This presentation provides an overview of the fixed scope offering of Oracle s Fusion HCM Cloud solution from METSCON IT Systems METSCON is a key partner of Oracle in the HCM space

More information

SAP Cloud Infrastructure Services Guiding you through your cloud journey

SAP Cloud Infrastructure Services Guiding you through your cloud journey SAP Cloud Infrastructure Services Guiding you through your cloud journey Leveraging the cloud for your SAP environment offers an opportunity to fundamentally transform how your organization operates. If

More information

IBM Software A Journey to Adaptive MDM

IBM Software A Journey to Adaptive MDM IBM Software A Journey to Adaptive MDM What is Master Data? Why is it Important? A Journey to Adaptive MDM Contents 2 MDM Business Drivers and Business Value 4 MDM is a Journey 7 IBM MDM Portfolio An Adaptive

More information

www.pwc.com SAP Training Are your people adequately trained to maximize your

www.pwc.com SAP Training Are your people adequately trained to maximize your www.pwc.com SAP Training Are your people adequately trained to maximize your return from SAP? Understand the challenges your organization has with SAP Background Organizations are investing significant

More information

Accenture Human Capital Management Solutions. Transforming people and process to achieve high performance

Accenture Human Capital Management Solutions. Transforming people and process to achieve high performance Accenture Human Capital Management Solutions Transforming people and process to achieve high performance The sophistication of our products and services requires the expertise of a special and talented

More information

Fixed Scope Offering for Implementation of Sales Cloud & Sales Cloud Integration With GTS Property Extensions

Fixed Scope Offering for Implementation of Sales Cloud & Sales Cloud Integration With GTS Property Extensions Fixed Scope Offering for Implementation of Sales Cloud & Sales Cloud Integration With GTS Property Extensions Today s Business Challenges Adopt leading CRM practices and stream line processes Take advantage

More information

Accenture CAS: Solution Implementation Making change happen

Accenture CAS: Solution Implementation Making change happen Accenture CAS: Solution Implementation Making change happen Rooted in a strong culture of client service and success, our smart, committed and experienced professionals collaborate as global teams to create

More information

SAP Solutions for Small Businesses and Midsize Companies. Press Fact Sheet March 2008

SAP Solutions for Small Businesses and Midsize Companies. Press Fact Sheet March 2008 SAP Solutions for Small Businesses and Midsize Companies Press Fact Sheet March 2008 Small businesses and midsize companies (SME) are facing greater competition than ever across diverse industries. With

More information

White Paper. How to Ensure a Smooth Transition to a Cloud Phone System

White Paper. How to Ensure a Smooth Transition to a Cloud Phone System White Paper How to Ensure a Smooth Transition to a Cloud Phone System How to Ensure a Smooth Transition to a Cloud Phone System The benefits of cloud VoIP are driving its rapid adoption across all business

More information

14 TRUTHS: How To Prepare For, Select, Implement And Optimize Your ERP Solution

14 TRUTHS: How To Prepare For, Select, Implement And Optimize Your ERP Solution 2015 ERP GUIDE 14 TRUTHS: How To Prepare For, Select, Implement And Optimize Your ERP Solution Some ERP implementations can be described as transformational, company-changing events. Others are big disappointments

More information

How to Lead a CRM Planning Workshop

How to Lead a CRM Planning Workshop How to Lead a CRM Planning Workshop APracticalGuideforLaunchingaSuccessfulCRMInitiative www.ismsystems.com 2008IntegratedSalesManagement Page1 Why Hold a CRM Planning Workshop? Challenge: You are buying

More information

HR IN THE CLOUD. Basil Sommerfeld Partner Operations Excellence & Human Capital Deloitte

HR IN THE CLOUD. Basil Sommerfeld Partner Operations Excellence & Human Capital Deloitte HR IN THE CLOUD Basil Sommerfeld Partner Operations Excellence & Human Capital Deloitte Elbekry Abdellah Manager Operations Excellence & Human Capital Deloitte Laura Mihaela Ene Senior Consultant Operations

More information

A discussion of information integration solutions November 2005. Deploying a Center of Excellence for data integration.

A discussion of information integration solutions November 2005. Deploying a Center of Excellence for data integration. A discussion of information integration solutions November 2005 Deploying a Center of Excellence for data integration. Page 1 Contents Summary This paper describes: 1 Summary 1 Introduction 2 Mastering

More information

Accenture CAS: integrated sales platform Power at your fingertips

Accenture CAS: integrated sales platform Power at your fingertips Accenture CAS: integrated sales platform Power at your fingertips Understanding the market It is a tough market out there: margins are tightening, competition is increasing and the retail landscape is

More information

IBM Emptoris Procurement SaaS Service

IBM Emptoris Procurement SaaS Service IBM Emptoris Procurement SaaS Service Service Definition IBM Emptoris Procurement SaaS Service 1 1. Summary 1.1 Service Description IBM is focused on providing Best in Class Supply and Contract Management

More information

Success Factors for Global Alignment and Targeting Platform. Pranav Lele

Success Factors for Global Alignment and Targeting Platform. Pranav Lele Success Factors for Global Alignment and Targeting Platform Pranav Lele Success Factors for Global Alignment and Targeting Platform Pranav Lele Increasing complexity and the globalization of pharma business

More information

Cross-Domain Service Management vs. Traditional IT Service Management for Service Providers

Cross-Domain Service Management vs. Traditional IT Service Management for Service Providers Position Paper Cross-Domain vs. Traditional IT for Providers Joseph Bondi Copyright-2013 All rights reserved. Ni², Ni² logo, other vendors or their logos are trademarks of Network Infrastructure Inventory

More information

SERVICE LOGISTICS YOUR SERVICE SUPPLY CHAIN EMPOWERED

SERVICE LOGISTICS YOUR SERVICE SUPPLY CHAIN EMPOWERED SERVICE LOGISTICS YOUR SERVICE SUPPLY CHAIN EMPOWERED SOLUTIONS PROVIDING SUPERIOR PERFORMANCE FOR YOUR COMPETITIVE ADVANTAGE Within the Service Logistics portfolio, TNT offers three value propositions

More information

Critical Steps to Help Small and Mid-Sized Businesses Ensure CRM Success

Critical Steps to Help Small and Mid-Sized Businesses Ensure CRM Success Critical Steps to Help Small and Mid-Sized Businesses Ensure CRM Success Table of Contents Abstract............................................ 3 CRM Drivers and Benefits............................. 4

More information

Contact Center Professional Services Catalog MARCH 2015 RELEASE AMERICAS 1.0

Contact Center Professional Services Catalog MARCH 2015 RELEASE AMERICAS 1.0 Contact Center Professional Services Catalog MARCH 2015 RELEASE AMERICAS 1.0 Contents MITEL PROFESSIONAL SERVICES DELIVERY METHODOLOGY...2 CUSTOMER NEEDS...2 ENGAGING MITEL PROFESSIONAL SERVICES...4 The

More information

APPLICATION PORTFOLIO ASSESSMENT

APPLICATION PORTFOLIO ASSESSMENT WHITE PAPER APPLICATION PORTFOLIO ASSESSMENT A strategic path for Decision Making Table of Contents ABSTRACT Critical decisions about IT and application systems are a high priority for today s executives.

More information

The Accenture Foundation Platform for Oracle. Enter

The Accenture Foundation Platform for Oracle. Enter The for Oracle Enter for Oracle Accenture s pre-built, pre-tested Oracle Fusion Middleware 11g-based architecture is a strategic decision guide and implementation accelerator that improves application

More information

The Accenture/ Siemens PLM Software Alliance

The Accenture/ Siemens PLM Software Alliance The Accenture/ Siemens PLM Software Alliance Enabling Efficient Product Lifecycle Management Companies in a wide range of industries rely upon Product Lifecycle Management (PLM) to grow their business,

More information

Parallels Automation. Five Critical Success Factors for Cloud Service Delivery. White Paper. www.parallels.com

Parallels Automation. Five Critical Success Factors for Cloud Service Delivery. White Paper. www.parallels.com Parallels Automation White Paper Five Critical Success Factors for Cloud Service Delivery www.parallels.com Table of Contents Five Critical Success Factors for Cloud Service Delivery... 3 The SMB Challenge...

More information

Module 6 Essentials of Enterprise Architecture Tools

Module 6 Essentials of Enterprise Architecture Tools Process-Centric Service-Oriented Module 6 Essentials of Enterprise Architecture Tools Capability-Driven Understand the need and necessity for a EA Tool IASA Global - India Chapter Webinar by Vinu Jade

More information

National Research Council Canada IP Prosecution and IP License Management Solution Project

National Research Council Canada IP Prosecution and IP License Management Solution Project National Research Council Canada IP Prosecution and IP License Management Solution Project Appendix 1 Statement of Work Version 6.0, 10 December 2013 ii Table of Contents 1. Instructions to Bidders...

More information

Choosing the Right Project and Portfolio Management Solution

Choosing the Right Project and Portfolio Management Solution Choosing the Right Project and Portfolio Management Solution Executive Summary In too many organizations today, innovation isn t happening fast enough. Within these businesses, skills are siloed and resources

More information

agility made possible

agility made possible SOLUTION BRIEF CA IT Asset Manager how can I manage my asset lifecycle, maximize the value of my IT investments, and get a portfolio view of all my assets? agility made possible helps reduce costs, automate

More information

Ecosystem. SAP Partner Guide

Ecosystem. SAP Partner Guide Ecosystem SAP Partner Guide CONTENT 4 SAP Ecosystem and Partners 4 Partner Program Focus 4 Partner Types 4 Partner Services and Benefits 4 Marketing Awareness, Branding, and Lead Generation 5 Incremental

More information

FIXED SCOPE OFFERING FOR ORACLE FUSION TALEO CLOUD

FIXED SCOPE OFFERING FOR ORACLE FUSION TALEO CLOUD Vijay Karthick Kumbeswaran Head - Enterprise Human Capital, Finance & Supply Chain Management Practice Email : marketing-communication-in@altimetrik.com Altimetrik is a Business Transformation and Technology

More information

OnX Oracle Cloud Services

OnX Oracle Cloud Services OnX Oracle Cloud Services BUSINESS CHALLENGES There are several business challenges that drive the cloud discussion and cloud infrastructure market. These business challenges are very different from the

More information

Implementing a Project Portfolio Management (PPM) Solution. Sean Hansen, PMP

Implementing a Project Portfolio Management (PPM) Solution. Sean Hansen, PMP Implementing a Project Portfolio Management (PPM) Solution Sean Hansen, PMP Agenda Introductions First Fresh from Microsoft Ignite Why Implement a PPM Tool (recap) Are You Ready for a PPM Implementation?

More information

LDAP Authentication Configuration Appendix

LDAP Authentication Configuration Appendix 1 Overview LDAP Authentication Configuration Appendix Blackboard s authentication technology is considered a focal point in the company s ability to provide true enterprise software. Natively, the Blackboard

More information

The Ten How Factors That Can Affect ERP TCO

The Ten How Factors That Can Affect ERP TCO The Ten How Factors That Can Affect ERP TCO Gartner RAS Core Research Note G00172356, Denise Ganly, 1 February 2010, V1RA9 04082011 Organizations tend to focus on the what that is, the vendor or the product

More information

How to bridge the gap between business, IT and networks

How to bridge the gap between business, IT and networks ericsson White paper Uen 284 23-3272 October 2015 How to bridge the gap between business, IT and networks APPLYING ENTERPRISE ARCHITECTURE PRINCIPLES TO ICT TRANSFORMATION A digital telco approach can

More information

SEVEN WAYS TO AVOID ERP IMPLEMENTATION FAILURE SPECIAL REPORT SERIES ERP IN 2014 AND BEYOND

SEVEN WAYS TO AVOID ERP IMPLEMENTATION FAILURE SPECIAL REPORT SERIES ERP IN 2014 AND BEYOND SEVEN WAYS TO AVOID ERP IMPLEMENTATION FAILURE SPECIAL REPORT SERIES ERP IN 2014 AND BEYOND CONTENTS INTRODUCTION................................ 3 UNDERSTAND YOUR CURRENT SITUATION............ 4 DRAW

More information

iapps Consulting DWC LLC Fixed Scope Offering (FSO) For Taleo Recruit and On-Boarding Drive Transformation Create Value

iapps Consulting DWC LLC Fixed Scope Offering (FSO) For Taleo Recruit and On-Boarding Drive Transformation Create Value iapps Consulting DWC LLC Fixed Scope Offering (FSO) For Taleo Recruit and On-Boarding Drive Transformation Create Value 18-05-2015 1 About Us We are a technology and business consulting firm, focused on

More information

Mobile Lösungen schnell und kostengünstig einführen

Mobile Lösungen schnell und kostengünstig einführen Mobile Lösungen schnell und kostengünstig einführen Dr. Oliver Bäcker Head of Mobile Solutions, SAP Consulting Switzerland SAP Mobile Forum, 17. April 2013 From Idea to Implementation Supporting the Value

More information

Openbravo Subscription and Recurring Billing Managing a Subscription-based Business and How a Technology Giant Did It

Openbravo Subscription and Recurring Billing Managing a Subscription-based Business and How a Technology Giant Did It Openbravo Subscription and Recurring Billing Managing a Subscription-based Business and How a Technology Giant Did It 1 Presenter Jon Setuain Senior Consultant at Openbravo 2 Trusted Vendor World leader

More information

ASG CloudFactory Cloud Transformation in Telecommunications. Technology to rely On

ASG CloudFactory Cloud Transformation in Telecommunications. Technology to rely On ASG CloudFactory Cloud Transformation in Telecommunications Technology to rely On Lead Your Customers into the Cloud Unlock new revenue in a Cloud model As a telecommunications provider, you understand

More information

View Point. Lifting the Fog on Cloud

View Point. Lifting the Fog on Cloud View Point Lifting the Fog on Cloud There s a massive Cloud build-up on the horizon and the forecast promises a rain of benefits for the enterprise. Cloud is no more a buzzword. The enabling power of the

More information

Accenture Foundation Platform for Oracle

Accenture Foundation Platform for Oracle Accenture Foundation Platform for Oracle 2 Oracle Accenture s pre-built, pre-tested Oracle Fusion Middleware based architecture is a strategic decision guide and implementation accelerator that improves

More information

glovia OM Cloud - based Enterprise Resource Planning A Presentation for Prospective Clients February 2014

glovia OM Cloud - based Enterprise Resource Planning A Presentation for Prospective Clients February 2014 glovia OM Cloud - based Enterprise Resource Planning A Presentation for Prospective Clients February 2014 Content Introduction to Canon Information and Imaging Solutions and Glovia The unique value to

More information

5 questions every customer asks about CA Services?

5 questions every customer asks about CA Services? Product or Service what are headline here 5 questions every customer asks about CA Services? agility made possible question 1 why should we use CA Services? answer Meet the CA Services experts on LinkedIn

More information

Oracle Fixed Scope Services Definitions Effective Date: October 14, 2011

Oracle Fixed Scope Services Definitions Effective Date: October 14, 2011 Oracle Fixed Scope Services Definitions Effective Date: October 14, 2011 "You" and "your" refers to the individual or entity that has ordered Advanced Customer Services from Oracle or an authorized distributor.

More information

SAP RAPID DEPLOYMENT FOR APPLICATION LIFECYCLE MANAGEMENT WAVE TEST MANAGEMENT INFORMATION SHEET FOR SERVICE DELIVERY

SAP RAPID DEPLOYMENT FOR APPLICATION LIFECYCLE MANAGEMENT WAVE TEST MANAGEMENT INFORMATION SHEET FOR SERVICE DELIVERY SAP RAPID DEPLOYMENT FOR APPLICATION LIFECYCLE MANAGEMENT WAVE TEST MANAGEMENT INFORMATION SHEET FOR SERVICE DELIVERY In the context of application lifecycle management testing is a significant phase to

More information

Enterprise Level Change Control: A Life Science Business Imperative. Presented by: Carl Ning Solutions Delivery Manager Sparta Systems

Enterprise Level Change Control: A Life Science Business Imperative. Presented by: Carl Ning Solutions Delivery Manager Sparta Systems Enterprise Level Change Control: A Life Science Business Imperative Presented by: Carl Ning Solutions Delivery Manager Sparta Systems Agenda Global Change Control: An Overview Benefits and Challenges Change

More information

The 9 Pillars of Enterprise Mobility

The 9 Pillars of Enterprise Mobility The 9 Pillars of Enterprise Mobility Building a framework that benefits IT, users and the business An Enterprise Mobility Program (EMP) focuses on policies, processes and enabling technologies that align

More information

Ten Questions to Ask PLM Solution Suppliers What You Need to Know to Make an Informed Decision. August 2010. A CIMdata White Paper

Ten Questions to Ask PLM Solution Suppliers What You Need to Know to Make an Informed Decision. August 2010. A CIMdata White Paper Ten Questions to Ask PLM Solution Suppliers What You Need to Know to Make an Informed Decision August 2010 A CIMdata White Paper Ten Questions to Ask PLM Solution Suppliers What You Need to Know to Make

More information

Cloud CRM. Scalable solutions for enterprise deployment

Cloud CRM. Scalable solutions for enterprise deployment Cloud CRM Scalable solutions for enterprise deployment Simplicity in a complex world Finding, attracting, winning and retaining customers is the lifeblood of every business. But building a scalable, integrated

More information

www.pwc.com Next presentation starting soon Next Gen Customer Experience Enabled by PwC & Oracle s Cloud CRM & CX Applications

www.pwc.com Next presentation starting soon Next Gen Customer Experience Enabled by PwC & Oracle s Cloud CRM & CX Applications www.pwc.com Next presentation starting soon Next Gen Customer Experience Enabled by & Oracle s Cloud CRM & CX Applications Agenda Introductions & Customer Experience / CX Defined Why CX is Critical Today?

More information

WHAT S ON YOUR CLOUD? Workload Deployment Strategies for Private and Hybrid Clouds RESEARCH AND ANALYSIS PROVIDED BY TECHNOLOGY BUSINESS RESEARCH

WHAT S ON YOUR CLOUD? Workload Deployment Strategies for Private and Hybrid Clouds RESEARCH AND ANALYSIS PROVIDED BY TECHNOLOGY BUSINESS RESEARCH WHAT S ON YOUR CLOUD? Workload Deployment Strategies for Private and Hybrid Clouds RESEARCH AND ANALYSIS PROVIDED BY TECHNOLOGY BUSINESS RESEARCH Contents I. Private Cloud: Making IT a business partner

More information

Build Better Social Relationships and Realize Better Results

Build Better Social Relationships and Realize Better Results SAP Brief Adobe Marketing s from SAP Adobe Social from SAP Objectives Build Better Social Relationships and Realize Better Results Develop relationships that work for you and your customers Develop relationships

More information

can I customize my identity management deployment without extensive coding and services?

can I customize my identity management deployment without extensive coding and services? SOLUTION BRIEF Connector Xpress and Policy Xpress Utilities in CA IdentityMinder can I customize my identity management deployment without extensive coding and services? agility made possible You can.

More information

Transforming Financial Services Sector with Dynamic CRM

Transforming Financial Services Sector with Dynamic CRM Transforming Financial Services Sector with Dynamic CRM Financial Services industry sector is in the midst of paradigm shift. Since the financial crisis, traditionally, revenue challenges have been a cyclical

More information

IBM Business Analytics Requirements Analysis and Planning

IBM Business Analytics Requirements Analysis and Planning IBM Business Analytics Requirements Analysis and Planning Service Definition IBM Business Analytics Requirements Analysis and Planning 1 1. Summary 1.1 Service Description As an integral part of IBM Business

More information

Contents. Evolving Trends in Core Banking Transformation (CBT) Challenges Faced in Core Banking Transformation (CBT)

Contents. Evolving Trends in Core Banking Transformation (CBT) Challenges Faced in Core Banking Transformation (CBT) Contents Preface From the Editor s Desk Evolving Trends in Core Banking Transformation (CBT) 01. Customer Expectations and Next Generation Banking 05 02. Survival Driving Core Banking Transformation (CBT)

More information

Welcome to online seminar on. Agile PLM Overview. Presented by: Mahender Bist Partner Rapidflow Apps Inc mbist@rapidflowapps.com.

Welcome to online seminar on. Agile PLM Overview. Presented by: Mahender Bist Partner Rapidflow Apps Inc mbist@rapidflowapps.com. Welcome to online seminar on Agile PLM Overview Presented by: Mahender Bist Partner Rapidflow Apps Inc mbist@rapidflowapps.com April, 2011 Rapidflow Apps - Introduction About Rapidflow Apps Oracle Gold

More information

The following is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into

The following is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into The following is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material,

More information

SAP ERP OPERATIONS SOLUTION OVERVIEW

SAP ERP OPERATIONS SOLUTION OVERVIEW SAP ERP OPERATIONS SOLUTION OVERVIEW YOUR SUCCESS Solving business problems is the general criterion for measuring success... SAP provides us with the powerful tools we need to solve our business problems.

More information

Cisco Services for IPTV

Cisco Services for IPTV Cisco Services for IPTV Cisco Services for IPTV help service providers efficiently launch IPTV services while mitigating risk and providing service assurance. Opportunity The media services landscape is

More information

Enterprise Mobility: Promise and Pitfalls

Enterprise Mobility: Promise and Pitfalls I D C E X E C U T I V E B R I E F Enterprise Mobility: Promise and Pitfalls May 2011 Adapted from Mobile Product Development and Test Service Strategies: Where Are Outsourcers Investing? by Rona Shuchat

More information

Software Defined Hybrid IT. Execute your 2020 plan

Software Defined Hybrid IT. Execute your 2020 plan Software Defined Hybrid IT Execute your 2020 plan Disruptive Change Changing IT Service Delivery Cloud Computing Social Computing Big Data Mobility Cyber Security 2015 Unisys Corporation. All rights reserved.

More information

I want customers to selfservice. place orders online

I want customers to selfservice. place orders online I need to support the products and services we sell I need quoting for subscription, recurring charges and bundles I want customers to selfservice problems and place orders online I want effective product

More information

G-Cloud III Services Service Definition Accenture Cloud Integration Services

G-Cloud III Services Service Definition Accenture Cloud Integration Services G-Cloud III Services Service Definition Accenture Cloud Integration Services 1 Table of contents 1. Scope of our services... 3 2. Approach... 5 3. Assets and tools... 5 4. Pricing... 6 5. Contacts... 6

More information