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2 24/7 EMERGENCY SERVICE DISASTERRESTORATION Your life can be changed in an instant. We will make your house feel like a home again after unforeseeable disasters Restoring your home from a life altering disaster, is an endeavor that Force 44 Disaster Restoration is trained and eager to do for you in a timely and professional manner. We know how important your home is to you, and will treat your house as if it were our own. We will work closely with you to bring back your living space to pre loss condition, so you can resume your normal day to day activities as quickly as possible.

3 FIRE / SMOKE DAMAGE We pride ourselves on the quality of our workmanship and the fact that we are a locally run business. Our staff are friendly and professional and will make sure that your restoration is carried out to the highest possible standard. WHEN FIRE OCCURS, THE MAIN OBJECTIVE IS TO MINIMIZE ENSUING DAMAGE IMMEDIATELY We promise to work as quickly and efficiently as possible using advanced speed drying, as well as revolutionary hydroxyl equipment to safely and quickly remove extreme odours.

4 FLOOD RESTORATION SERVICE You go in to the basement and step onto wet carpet, getting a horrible smell is never good. First thing you want to do is grab your shop vac, strip off your wet socks and start cleaning up. That s probably not the best thing you could do, call a professional Some sewer back ups may not seem too bad, but you should know this: That s not just your sewer backing up into your basement, it could be all of your neighbours, the hospital (bodily fluids, aids infected blood or worse), maybe the illegal meth lab You have no idea what s in that water, and trust us, you may not want to. It is our job, as trained professionals to determine the category of water and the correct procedure of clean up Sewer - Experiencing a flood or water intrusion in your home or office can be devastating. Immediate response is imperative to prevent excessive damage. Our qualified technicians are prepared with the most modern equipment to remediate a water related loss. They are trained to concentrate on drying and disinfecting all affected areas. It is a basic requirement of our job that all our teams are skilled in planning and restoration. We also believe it is equally important, that each person employed, has excellent communications skills to deal sensitively with homeowners. We recognize that we are often working with our customers at a time of great distress and do what we can to make the situation more bearable.

5 MOULD REMEDIATION MOULD NEEDS TO BE DEALT WITH AS SOON AS IT IS EXPOSED Mould is a common and yet very serious health concern, it thrives/grows in moist conditions and is generally caused by flood, neglect and plumbing leaks. If left untreated, mould will spread and can contaminate air potentially causing further damage and/or serious health issues. Force 44 employees are trained in applied microbial remediation At Force 44, all our technicians are trained and certified to IICRC standards in water damage restoration

6 WHAT IS MOULD? We have all encountered mould at one time or another. It might have been in the shower, on dry walls and ceilings or even on a stale piece of bread. Mould is a microscopic life form found in all parts of the world. It is part of the natural decay process of organic materials. There are many different species of mould, and while they are diverse, they share some common characteristics: Moulds require an organic food source. The most common food source indoors is cellulose, which is found in building materials such as wood and drywall. Moulds require oxygen, so they do not grow under water. Moulds require moisture. To prevent mould, buildings must be kept dry. Moulds are spread by tiny airborne particles called spores'. WHY IS IT A PROBLEM? The coloured, fuzzy growth on the surface of a wall, floor, ceiling or other indoor surface is obviously very objectionable. Active mould colonies usually emit a very unpleasant distinct odour. Because the job of mould is to digest, decay and recycle dead organic matter, it will eventually destroy whatever surface it grows on. Exposure to mould spores can cause mild to severe allergic reactions, depending on individual sensitivity. WHAT IS A REASONABLE AND SAFE RESPONSE? The best way to deal with mould is to prevent it from happening. If the drying of wet building materials is commenced within 24 hours (assuming clean water), the chances of preventing mould growth are excellent. If building materials remain wet, it is inevitable that mould will start to grow. Therefore, addressing and eliminating moisture problems is the critical first step. Simply put, 'Got moisture? Got Mould' However, once mould is present, drying is not enough. Mouldy materials must be either removed or decontaminated. This process is called remediation, which means 'to remedy' or 'to cure'. Proper remediation procedures will be determined by the size, scope and nature of the mould contamination.

7 ADDRESS THE ISSUES PROMPTLY Just how far reaching the effects of mould may be is yet to be determined. What is clear is that living or working in a mouldy home or building is ill advised. The obvious response is to address water intrusion issues promptly and thoroughly, before mould has a chance to grow. Force 44 does professional water damage mitigation and restoration services and stands ready to serve you. FORCE 44 CAN HELP In the midst of all the hype and hysteria about mould, Force 44 is committed to maintaining a reasonable, prudent and responsible position. Force 44 technicians have completed intensive mould remediation training and received instruction in the proper procedures for handling mould claims. We are prepared to handle small (10 square feet or less) and isolated areas affected by mould that may be encountered in the course of normal water damage mitigation services. We are also trained and certified to perform larger mould remediation projects. So whether large or small we are on hand to help you.

8 FLOODS, FIRE, WIND & SNOW FORCE 44 IS READY TO HELP YOU 7 DAYS A WEEK 24 HOURS A DAY

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