Prima Solutions. Overcoming the Challenges of Implementation. In This Issue

Save this PDF as:
Size: px
Start display at page:

Download "Prima Solutions. Overcoming the Challenges of Implementation. In This Issue"

Transcription

1 Prima Solutions Multi-channel Business Solutions for the Clothing, Footwear and Accessories Industry Overcoming the Challenges of Implementation Choosing a multi-channel ERP system can have a very positive effect on your company, bringing with it many benefits. Choosing the right ERP solution is a major contributory factor if you want the system to deliver as promised but so is implementation. Industry is littered with many companies who chose the right system but implemented it badly and haven t received the expected benefits. Implementing ERP successfully is hard work. There is hardly a department or process that isn t involved in the new software implementation however it is not an impossible task. It requires that you work hard indeed, but work hard on the right things. Distilling our 22 years of expertise, we have listed the key tips that will guarantee that you have an implementation that you will be proud of. This whitepaper offers advice on how to best avoid pain during an ERP implementation. These tips are the cumulative knowledge of ERP implementers here at Prima Solutions. Here are nine tips to ensure that your organisation has a successful ERP implementation: In This Issue Vendor Selection Change management Training Data cleansing/accuracy Team commitment/ Leadership Testing Adapting business processes Defining success and structure Implementation strategies

2 Tip 1 Vendor Selection For many, the idea of selecting, implementing and deploying an ERP system is daunting as the risks often seem to outweigh the benefits. When starting the implementation process, it is important to remain focused on your business objectives while keeping a few principles in mind. Do you have the right supplier? Do you have the right team? Do you have the right infrastructure? Is the entire business committed? Do you have the right selection criteria? Picking the right IT supplier is a huge step towards implementation success. During an ERP vendor evaluation, the first foremost criterion to consider is whether their ERP product will be the right fit for your industry and business model? The second and more difficult one is to assess if the vendor s culture fits in line with your corporate culture. Read it here This whole subject has been covered in our previous Whitepaper*. Entitled Key Criteria for Selecting a Multi-channel ERP, the whitepaper covers the key considerations you will need to make when choosing a multi-channel ERP system. To ensure you get the right solution for the needs of your business, it analyses the essential questions you need to ask yourself, your colleagues and also your suppliers. *Click on the image to read the whitepaper or find it at Tip 2 Change management There is no doubt that ERP is quintessentially a technical project. But no matter how robust the solution, an ERP system will only be successful if staff embraces it completely at all levels of the organisation. Part of a successful ERP software implementation is to manage the change. This allows your people to transition as smoothly as possible from the way they currently undertake their daily tasks to the way they will under the new ERP system. As a matter of fact, various studies have shown that resistance to change is one of the top barriers to implementation. Change management is not easy as it involves changing people s attitude and in some cases the corporate culture. Of course people vary in their acceptance to change. Some accept it easily, most people will be reluctant at first and a few people are likely to fight it. Total acceptance will not occur without a real change management effort. Before beginning any ERP project, it s critical to ensure that the entire organisation understands the reasons and strategy behind the move. If project members and end users don t understand the objectives, confusion can prevail, reducing the chance of success. So it is up to you to define the need for change and ensure your staff understands how business process and software changes, especially the ones that affect them on their daily activities and will impact the company. You must justify why the changes are beneficial overall and how it will contribute to project objectives and not just how it will affect them. You need to engage all staff as early as possible and bring them along on the ERP journey. Communication and Education/Training are pursuant to effectively assist a proven change management process.

3 Tip 3 Training Training is frequently overlooked during the implementation, though it is a common knowledge that training is a key reason of implementation failure. We discussed above change management and how training and education can really help towards that effort to make a new system accepted by all. In order to accept the newly implemented system, users have to learn about the organisational change through ERP. In the course of their learning process, they have to be taught how the organisation will be affected by the new system. When choosing an ERP, be sure to consider the ease of use and the overall user experience. Searching for a solution that is highly intuitive, speeds the implementation process and reduce the amount of training required. But no matter how intuitive the system, training remains paramount. Users need to improve their skills in order to aid in implementation tasks and learn how to use the ERP system in the future. Make sure end users are brought up to speed on the new functionalities and benefits to them. This encourages them to be fully engaged in the transition, embracing rather than resisting change. As you plan the implementation phase, allow for adequate training of staff. ERP implementation generally divides into different several phases so different training is needed along those implementation phases. ERP implementation managers must develop and deliver training programs to meet this need. The training plan should specify; the training courses, their objectives, the resources required for each course, the number and type of users, trainers and a detailed schedule plan. We recommend that the training process be seen as a continuum, something that will not finish after the go-live of the ERP system. As not all the end-users are trained during the ERP implementation project, training will follow throughout the ERP lifecycle. Managers must define clearly which employees and skills they will need at the moment of the go-live, and after in order to achieve a successful ERP implementation project. Tip 4 Data cleansing/accuracy Data cleansing is one of the most critical success factors during an ERP implementation. If you import old, unclean or inaccurate data into your new system you will never get accurate information out. There are many who do not really trust the figures and data from their old system. So it is important you ask yourself the following questions: Have you ever inputted an entry for a price quote and forgotten to delete it? Do you have duplicate customer or supplier accounts? Do you have any blank description fields for products or generic items? Do you have old product codes that are no longer in use or too complicated to decipher? Confidence in your data is key to ensure you get the best from the new system, especially when it comes to reporting and business intelligence. Whilst cleaning your data, have a think of how you could come up with more intelligent product codes for instance. This ensures you start on your new ERP system with solid foundation that will help you streamline your operations.

4 Tip 5 Team commitment/leadership Having a committed (executive and non -executive) group is key to an ERP implementation process in order to get the necessary support, and to motivate project members and end users. The role of a sponsor and other leaders is to help remove barriers to success throughout the project You may face many challenges during the implementation so it is important that the ERP implementation project is viewed as high priority by all. Without day-one endorsement and guidance from all levels of leadership, your project can be over before it begins! A lack of clear sponsorship or leadership will negatively affect the decision-making process and prevent progress. Tip 6 Testing ERP systems are so flexible and complex at the same time so, a huge success factor for an ERP implementation is aggressive and extensive testing. Create workable ERP implementation goals and plans. Be smart and create a process that has stages and involves all who are concerned at each stage. Test the ERP at every stage. During training, end users are usually left with testing scenarios which act as checklists. It is important that end users go through all these scenarios. Only sign off when they can confirm the tests fit their business processes or make sure situations can be handled easily. Through the implementation, it is important to have highly motivated people around to support the testing effort. Schedule a time for your end users to go through testing. Some users may not have enough time to do it during working hours so it is important that you allocate a particular time for this without jeopardising their daily work (or come up with incentives for them to do it outside their working hours.) Tip 7 Adapting business processes One of the most challenging dilemmas you will encounter in your pursuit of a successful ERP implementation is, knowing when to change a business process to conform to your chosen ERP and when it is essential to customise ERP to preserve a strategic business process advantage. Take a close look at your business processes and determine the changes you may need to implement to fit into the EPR software functions. A high level of customisation can lead to complex code and costly software updates. They key is to customise only when it means giving your company a specific business advantage. If you choose the right IT partner with industry experience their ERP systems will have been developed and refined by observing and incorporating best business practices into the solution while taking into account your specific needs. In addition to all of the advantages ERP will bring to your business, your new ERP package will represent the norm for business practices plus you have the opportunity to actually correct some bad business habits. So, try to adopt the best practices and workflows of the ERP, rather than trying to change the ERP to accommodate your organisation s current workflows. If you try too much to mould the new ERP to your old processes, you will most probably lose the efficiencies built in to the solution.

5 Tip 8 Defining success and structure Without an articulated set of post go-live expectations, the success of an ERP implementation becomes a matter of opinion. Begin by carefully defining the scope of your project. Focus on specific business processes and system requirements. The more specific and upfront you can be, the more detailed your suppliers can be in their proposals. The entire company should have consensus on what constitutes success. Without a clearly developed and articulated project structure, the project team may duplicate efforts or leave key tasks unaddressed as they try to figure out where they should be and what they are specifically responsible for. Inevitably, this causes delays, raising costs. Hold a project kick-off meeting to set and align expectations, clarify roles and duties, reinforce roles and responsibilities. Regularly review the project as they may evolve over time. Also, set realistic expectations and think achievable! Simple success statement; success criteria that are time phrased: For instance an end of week 1 objective might be to have no more late orders than the average over the past twelve weeks and so on... Tip 9 Implementation strategies Which implementation strategy is best for my business? Big bang? Phased rollout? Parallel adoption? combination of big bang and phased rollout? When it comes to ERP implementations, these questions very often come to the surface. Big bang: Implementation happens in a single instance: All modules are installed across the company all at once and users move to the new system on a given date. Phased rollout: Change occurs in phases over an extended period of time. Users move onto new system in a series of steps. It can be rolled out by module, by business unit or even by geography for companies with multiple locations. Parallel adoption: Both the legacy and new ERP system run at the same time. Users learn the new system while working on the old. While one strategy may work for a majority of companies, it may not be the best strategy for your company. Every company has unique goals which dictate the implementation strategy choice. In some cases, a phased deployment might be more appropriate than a parallel deployment. In other cases, it might be the opposite. There certainly is no one-size-fits-all when it comes to implementing an ERP system. Conclusion ERP systems bring many benefits to the organisations that select the right system and follow a proven methodology with their chosen vendor. Your IT supplier should have many years experience of working with similar organisations to bring the benefits to your implementation. We have talked a lot about how difficult the implementation is, however if you get it right you will find that the benefits outweigh the pains many times over. Your implementation should be a joint partnership with your chosen vendor so you are sharing the pains, communicating well and understand each other s expectations and roles.

6 Prima Solutions Multi-channel Business Solutions for the Clothing, Footwear and Accessories Industry Contact us If you have any questions, or would like to receive more information, please contact us. Prima Solutions Ltd, Loughborough Technology Park Oakwood Drive, Ashby Road, Loughborough, Leics LE11 3NG Tel: +44 (0) Website: Blog: Find us

14 TRUTHS: How To Prepare For, Select, Implement And Optimize Your ERP Solution

14 TRUTHS: How To Prepare For, Select, Implement And Optimize Your ERP Solution 2015 ERP GUIDE 14 TRUTHS: How To Prepare For, Select, Implement And Optimize Your ERP Solution Some ERP implementations can be described as transformational, company-changing events. Others are big disappointments

More information

SEVEN WAYS TO AVOID ERP IMPLEMENTATION FAILURE SPECIAL REPORT SERIES ERP IN 2014 AND BEYOND

SEVEN WAYS TO AVOID ERP IMPLEMENTATION FAILURE SPECIAL REPORT SERIES ERP IN 2014 AND BEYOND SEVEN WAYS TO AVOID ERP IMPLEMENTATION FAILURE SPECIAL REPORT SERIES ERP IN 2014 AND BEYOND CONTENTS INTRODUCTION................................ 3 UNDERSTAND YOUR CURRENT SITUATION............ 4 DRAW

More information

The importance of selecting the right ERP solution

The importance of selecting the right ERP solution The importance of selecting the right ERP solution The benefits of selecting and successfully implementing the right ERP solution for your business are widespread. The right ERP solution, tailored to suit

More information

5 Barriers to EHR Replacement

5 Barriers to EHR Replacement Ease EHR replacement worries and succeed 5 Barriers to EHR Replacement Introduction 1 2 3 4 5 Haven t you spent enough money already? Training again Turn a burden into an opportunity! Am I going to lose

More information

ERP evaluation for Australian construction companies

ERP evaluation for Australian construction companies COMPLIMENTARY WHITE PAPER ERP evaluation for Australian construction companies (Choose right for maximised ROI) ERP evaluation for Australian construction companies (Choose right for maximum ROI) EVALUATING

More information

SEVEN WAYS THAT BUSINESS PROCESS MANAGEMENT CAN IMPROVE YOUR ERP IMPLEMENTATION SPECIAL REPORT SERIES ERP IN 2014 AND BEYOND

SEVEN WAYS THAT BUSINESS PROCESS MANAGEMENT CAN IMPROVE YOUR ERP IMPLEMENTATION SPECIAL REPORT SERIES ERP IN 2014 AND BEYOND SEVEN WAYS THAT BUSINESS PROCESS MANAGEMENT CAN IMPROVE YOUR ERP IMPLEMENTATION SPECIAL REPORT SERIES ERP IN 2014 AND BEYOND CONTENTS INTRODUCTION 3 EFFECTIVELY MANAGE THE SCOPE OF YOUR IMPLEMENTATION

More information

Objectives of this presentation

Objectives of this presentation MASTER MANAGEMENT ROLES - THEIR PART IN QUALITY IMPLEMENTATION Alan Duff A Duff International Associates Ltd aduffintlass@btconnect.com Executive Summary/Abstract:. Timely implementation of a Master Data

More information

ORGANIZATIONAL CHANGE MANAGEMENT REPORT

ORGANIZATIONAL CHANGE MANAGEMENT REPORT ORGANIZATIONAL CHANGE MANAGEMENT REPORT Copyright 2013 Panorama Consulting Solutions. All Rights Reserved. 720.515.1377 Panorama-Consulting.com Introduction Panorama Consulting Solutions has been conducting

More information

Seven Ways To Help ERP IN 2014 AND BEYOND

Seven Ways To Help ERP IN 2014 AND BEYOND Seven Ways To Help Data Migration During Implementation SPECial REPORT SERIES ERP IN 2014 AND BEYOND CONTENTS INTRODUCTION 3 Develop a Data MigraTION Plan 4 PerfORM a ThOROUgh Gap Analysis 6 COMMIT ResOURCes

More information

GETTING IT RIGHT THE FIRST TIME

GETTING IT RIGHT THE FIRST TIME BUSINESS MANAGEMENT SOLUTIONS: GETTING IT RIGHT THE FIRST TIME How do you find a solution that meets all or most of your current and future requirements? Introduction ONLY 45% 5% 65% 58% most of companies

More information

Vendor Management System Implementation. Planning to Maximize ROI

Vendor Management System Implementation. Planning to Maximize ROI Vendor Management System Implementation Planning to Maximize ROI Vendor Management System Implementation Planning to Maximize ROI Companies are actively implementing managed services programs and Vendor

More information

Capitalizing on Change

Capitalizing on Change White paper Capitalizing on Change Capitalizing on Change One Network Enterprises www.onenetwork.com White paper Capitalizing on Change These big bang implementations take months and years to complete,

More information

How to choose the right email marketing partner for you

How to choose the right email marketing partner for you How to choose the right email marketing partner for you Over the past 3 years, there has been a 15% year on year increase in visitors who are interested in email marketing at the Technology for Marketing

More information

Change Management and Adoption for Cloud ERP Prepared by Michael Krigsman February 2012

Change Management and Adoption for Cloud ERP Prepared by Michael Krigsman February 2012 Change Management and Adoption for Cloud ERP Prepared by Michael Krigsman February 2012 NetSuite sponsored this independent white paper; Asuret does not endorse any vendor s product or service. Cloud computing

More information

Best Practice Implementation is Changing ERP. CPiO White Paper. T 0844 880 6140 E marketing@cpio.co.uk. CPiO. Part of the Waterdale Group of Companies

Best Practice Implementation is Changing ERP. CPiO White Paper. T 0844 880 6140 E marketing@cpio.co.uk. CPiO. Part of the Waterdale Group of Companies White Paper Best Practice Implementation is Changing ERP Part of the Waterdale Group of Companies Part of the Waterdale Group of Companies 1 I White Paper I Best Practice Implementation is Changing ERP

More information

CRM. Booklet. How to Choose a CRM System

CRM. Booklet. How to Choose a CRM System CRM Booklet How to Choose a CRM System How to Choose a CRM System When it comes to Customer Relationship Management (CRM) it s important to understand all the benefits of an integrated system before beginning

More information

On Premise or Hosted?

On Premise or Hosted? On Premise or Hosted? Introduction At the highest level the difference is clear on premise means that the software resides within your data centre(s), whilst hosted means that it is located external to

More information

C O N S U L T C O N N E C T - C H A N G E. Does CRM Really Work?

C O N S U L T C O N N E C T - C H A N G E. Does CRM Really Work? C O N S U L T C O N N E C T - C H A N G E Does CRM Really Work? TABLE OF CONTENTS DOES CRM REALLY WORK?... 3 WHY THE RESISTANCE TO CRM?... 3 HOW DO YOU SELL CRM?... 4 CRM IS NOT JUST ABOUT TECHNOLOGY...

More information

Data Migration for Legacy System Retirement

Data Migration for Legacy System Retirement September 2012 Data Migration for Legacy System Retirement A discussion of best practices in legacy data migration and conversion. (415) 449-0565 www.gainesolutions.com TABLE OF CONTENTS The Importance

More information

Selecting The Right EHR Partner: An EHR Return-On- Investment Analysis

Selecting The Right EHR Partner: An EHR Return-On- Investment Analysis Selecting The Right EHR Partner: An EHR Return-On- Investment Analysis Sponsored By: Core Solutions, Inc. www.openminds.com 163 York Street, Gettysburg, PA 17325 Phone: 717-334-1329 - Email: info@openminds.com

More information

Organisational Change Management

Organisational Change Management Organisational Change Management The only thing that is constant is change in your business, your market, your competitors, and your technology. Remaining competitive and responsive to your customers and

More information

TaskCentre. TaskCentre. Out-of-the-Box Application Integration: How Middleware is Reducing the Cost of Integration. Application Integration

TaskCentre. TaskCentre. Out-of-the-Box Application Integration: How Middleware is Reducing the Cost of Integration. Application Integration AUTOMATING BUSINESS PROCESSES TaskCentre Out-of-the-Box Application Integration: How Middleware is Reducing the Cost of Integration Application Integration TaskCentre The Leading Business Process Management

More information

Top 5 Cloud Computing Questions Answered!

Top 5 Cloud Computing Questions Answered! Top 5 Cloud Computing Questions Answered! Regardless of your vertical sector or business size, cloud computing is big news for you and your company. However, it s easy to be overwhelmed with the sheer

More information

Top 10 Tips for implementing a Learning Management System (LMS)

Top 10 Tips for implementing a Learning Management System (LMS) White Paper sponsored by Webanywhere Limited Top 10 Tips for implementing a Learning Management System Top 10 Tips for implementing a Learning Management System (LMS) If you re reading this, you re probably

More information

ERP Software and Your Business

ERP Software and Your Business CRM-ERP.com ERP Software and Your Business Choosing and Implementing the ERP Software Solution that Provides the Most Benefit to Your Company White Paper June 2008 ERP Software and Your Business Choosing

More information

Understanding Agile Project Management

Understanding Agile Project Management Understanding Agile Project Management Author Melanie Franklin Director Agile Change Management Limited Overview This is the transcript of a webinar I recently delivered to explain in simple terms what

More information

1. Which of the following terms would you find in Prosci s definition of Change Management?

1. Which of the following terms would you find in Prosci s definition of Change Management? PROSCI ADVANCED CHANGE MANAGEMENT EXAM Email your completed exam to info@beinghuman.com.au Your name: Date: Part A: Multiple Choice Questions 1. Which of the following terms would you find in Prosci s

More information

AMR Automated Medical Record Paper based record with some computer generated documents

AMR Automated Medical Record Paper based record with some computer generated documents Planting your EMR The world of electronic medical records can be very difficult to navigate. Unless you are a technical expert, most of the jargon used to explain how a system works or what is required

More information

Organisational Change Management. Fusing People, Process and Technology www.h3partners.co.uk

Organisational Change Management. Fusing People, Process and Technology www.h3partners.co.uk Organisational Change Management Fusing People, Process and Technology www.h3partners.co.uk 3 OUR CREDENTIALS At H3 Partners, our mission is to provide clients with improved systems and processes to meet

More information

ZAP Business Intelligence Application for Microsoft Dynamics

ZAP Business Intelligence Application for Microsoft Dynamics Buy vs Build ZAP Business Intelligence Application for Microsoft Dynamics One Embarcadero Center, Suite 1560, San Francisco, CA 94111 +1 415 889 5740 www.zapbi.com Table of Contents OVERVIEW 3 BUY OR BUILD?

More information

Overcoming Testing Challenges in SAP Upgrade Projects

Overcoming Testing Challenges in SAP Upgrade Projects Overcoming Testing Challenges in SAP Upgrade Projects Applies to: SAP Upgrade Projects. For more information, visit the Enterprise Resource Planning homepage. Summary Testing in SAP Upgrade forms the crucial

More information

Whitepaper: Creating an ECM Advisory Board and Program Charter

Whitepaper: Creating an ECM Advisory Board and Program Charter Whitepaper: Creating an ECM Advisory Board and Program Charter By: Ronda Ringo November 2013 The Problem A year ago, Todd, an IT Director, and Melanie, a Director of Business Process Improvement, had been

More information

Business Process Management & Workflow Solutions

Business Process Management & Workflow Solutions Business Process Management & Workflow Solutions Connecting People to Process, Data & Activities TouchstoneBPM enables organisations of all proportions, in a multitude of disciplines, the capability to

More information

Guide to buying CRM Software

Guide to buying CRM Software Guide to buying CRM Software How to choose the right CRM Software for your business CONTENTS About Computer Weekly 3 About Approved Index 4 Introduction 5 The basics 6 Types of CRM 8 Operational CRM 8

More information

Industrial Rapid Implementation Methodology (InRIM)

Industrial Rapid Implementation Methodology (InRIM) Industrial Rapid Implementation Methodology (InRIM) Introduction The path to improving asset effectiveness and productivity must be based on a firm foundation created from the interaction of three essential

More information

A GUIDE TO IMPLEMENTING SAP BUSINESS ONE

A GUIDE TO IMPLEMENTING SAP BUSINESS ONE A GUIDE TO IMPLEMENTING SAP BUSINESS ONE THE ULTIMATE GUIDE If you are considering SAP Business One as your business management solution or have already selected SAP Business One and you are about to embark

More information

7 things to ask when upgrading your ERP solution

7 things to ask when upgrading your ERP solution Industrial Manufacturing 7 things to ask when upgrading your ERP solution The capabilities gap between older versions of ERP designs and current designs can create a problem that many organizations are

More information

Building Successful Master Data Management Teams

Building Successful Master Data Management Teams Building Successful Master Data Management Teams The role and importance of partnerships between business and IT in MDM strategy White Paper sponsored by Aligning Business and IT to Improve Performance

More information

A New Day for Life and Annuities Solutions Achieving the SOA Vision

A New Day for Life and Annuities Solutions Achieving the SOA Vision A New Day for Life and Annuities Solutions Achieving the SOA Vision Featuring as an example: FAST 8x and FAST Insurance Components An Authors: Deb Smallwood, Founder Mary Ann Garwood, Partner Published

More information

Procurement guidance Prequalifying suppliers

Procurement guidance Prequalifying suppliers Procurement guidance Prequalifying suppliers Procurement guidance: Prequalifying suppliers Page 2 of 21 Table of contents Table of contents... 2 Purpose of this Guide... 4 Who should read this Guide?...

More information

When companies purchase an integrated learning

When companies purchase an integrated learning Feature 2. Project team members are required to perform their regular responsibilities in addition to committing their time to the implementation. Organizations can overcome these challenges if they find

More information

Guidelines for CRM Implementation

Guidelines for CRM Implementation Guidelines for CRM Implementation For the Small and Medium Sized Businesses (SMB), the customer really is king. SMBs that do not develop a customer focused sales approach or customer-centric approach,

More information

WHITEPAPER EMR IMPLEMENTATION: SUCCESS DEMANDS A CLINICAL APPROACH

WHITEPAPER EMR IMPLEMENTATION: SUCCESS DEMANDS A CLINICAL APPROACH WHITEPAPER EMR IMPLEMENTATION: SUCCESS DEMANDS A CLINICAL APPROACH The Best Healthcare Providers Begin with the End in Mind. Clinical experts look at a patient and see the whole person, not simply the

More information

Known Pitfalls and Proven Methods for a Successful EMR Implementation

Known Pitfalls and Proven Methods for a Successful EMR Implementation Known Pitfalls and Proven Methods for a Successful EMR Implementation Deciding to adopt an EMR is one of the most important decisions made by any practice. The transition to an EMR from a paper system

More information

WHITE PAPER. 7 Keys to. successful. Organizational Change Management. Why Your CRM Program Needs Change Management and Tips for Getting Started

WHITE PAPER. 7 Keys to. successful. Organizational Change Management. Why Your CRM Program Needs Change Management and Tips for Getting Started 7 Keys to successful Organizational Change Management Why Your CRM Program Needs Change Management and Tips for Getting Started CONTENTS 2 Executive Summary 3 7 Keys to a Comprehensive Change Management

More information

Shared services. Getting IT right. A report by Eduserv

Shared services. Getting IT right. A report by Eduserv Shared services Getting IT right A report by Eduserv Contents Introduction 3 The role of IT in supporting shared services 4 What are the benefits? 6 What are the areas to consider? 6 Where to start? 7

More information

OVERCOMING THE CHALLENGES OF IMPLEMENTING UNIFIED COMMUNICATIONS

OVERCOMING THE CHALLENGES OF IMPLEMENTING UNIFIED COMMUNICATIONS OVERCOMING THE CHALLENGES OF IMPLEMENTING UNIFIED COMMUNICATIONS An in-depth examination of the benefits and challenges of implementing Unified Communications applications across industries and company

More information

Change Management. What Business Benefits Can I Expect?

Change Management. What Business Benefits Can I Expect? Change Management Effective change management is an essential ingredient to the successful implementation of technology-based projects that are made possible by Superfast Broadband. Change Management Effective

More information

MODULE 10 CHANGE MANAGEMENT AND COMMUNICATION

MODULE 10 CHANGE MANAGEMENT AND COMMUNICATION MODULE 10 CHANGE MANAGEMENT AND COMMUNICATION PART OF A MODULAR TRAINING RESOURCE Commonwealth of Australia 2015. With the exception of the Commonwealth Coat of Arms and where otherwise noted all material

More information

Lead Management CRM Marketing Automation Powerful. Affordable. Intuitive. gold-vision

Lead Management CRM Marketing Automation Powerful. Affordable. Intuitive. gold-vision Unify your communications with Gold-Vision, a fully featured CRM solution with customer Contact, Sales, Marketing, Projects and Events. Gold-Vision stands out from the crowd with interactive dashboard

More information

How to build a Business Case for ERP. A step by step guide for plastic industry decision makers

How to build a Business Case for ERP. A step by step guide for plastic industry decision makers How to build a Business Case for ERP A step by step guide for plastic industry decision makers How to build a Business Case for ERP // Introduction Introduction You are looking to make a technological

More information

HR - A STRATEGIC PARTNER Evolution in the adoption of Human Capital Management systems

HR - A STRATEGIC PARTNER Evolution in the adoption of Human Capital Management systems www.wipro.com HR - A STRATEGIC PARTNER Evolution in the adoption of Human Capital Management systems FUTURE READY SYSTEM FOR AN INSPIRED WORKFORCE Anand Gupta, Director, Oracle Cloud Services, Wipro Table

More information

Five Tips For Building A Marketing Database

Five Tips For Building A Marketing Database Five Tips For Building A Marketing Database www.anchorcomputer.com E@AnchorComputer.com 800-728-6262 W H I T E P A P E R In This White Paper We Discuss Five Tips That Marketers Should Be Aware Of Before

More information

A BUYER S GUIDE TO PROFESSIONAL SERVICES AUTOMATION SOFTWARE

A BUYER S GUIDE TO PROFESSIONAL SERVICES AUTOMATION SOFTWARE A BUYER S GUIDE TO PROFESSIONAL SERVICES AUTOMATION SOFTWARE Roffensian Consulting CONTENTS Introduction 4 WHY YOU NEED PSA 5 How PSA helps 5 The cost of not having PSA 5 PSA SELECTION CHECKLIST 7 Are

More information

How to Select and Implement an ERP System

How to Select and Implement an ERP System How to Select and Implement an ERP System Prepared by 180 Systems Written by Michael Burns 180 Systems WHAT IS ERP?... 3 ANALYSIS... 4 VENDOR SELECTION... 6 VENDOR DEMONSTRATIONS... 8 REFERENCE CALLS...

More information

DIGGING DEEPER: What Really Matters in Data Integration Evaluations?

DIGGING DEEPER: What Really Matters in Data Integration Evaluations? DIGGING DEEPER: What Really Matters in Data Integration Evaluations? It s no surprise that when customers begin the daunting task of comparing data integration products, the similarities seem to outweigh

More information

Does a Business Intelligence implementation scare you? Here are 5 things to avoid.

Does a Business Intelligence implementation scare you? Here are 5 things to avoid. Does a Business Intelligence implementation scare you? Here are 5 things to avoid. While small and midsize businesses (SMB s) recognize the value of Business Intelligence (BI) many feel that BI solutions

More information

Selecting a Commission and Incentive Compensation System

Selecting a Commission and Incentive Compensation System Selecting a Commission and Incentive Compensation System Corporations are increasingly looking for outside vendors to provide software products to manage commission, sales incentive, and bonus programs.

More information

Implementation WHITEPAPER. Tips from the Trenches

Implementation WHITEPAPER. Tips from the Trenches Implementation WHITEPAPER Tips from the Trenches Implementation Tips from the Trenches Congratulations on the selection of your new ERP software solution! According to Panorama Consulting Services 2012

More information

Leading Practices in Business Transformation

Leading Practices in Business Transformation Leading Practices in Business Transformation Stick To The Game Plan Business Transformation Conference October 2013 While the typical risks and challenges seem intuitive, why do business transformation

More information

Best practices in project and portfolio management

Best practices in project and portfolio management Business white paper Best practices in project and portfolio management Practical advice for achieving greater value and business benefits Table of contents 3 Introduction 3 The importance of best practices

More information

How to Avoid ERP Disappointment

How to Avoid ERP Disappointment How to Avoid ERP Disappointment With planning, installing ERP software in your business will create all the business transformation you ve hoped for. www.sanderson.com www.sanderson.com 1 How to avoid

More information

OPERATIONAL PROJECT MANAGEMENT (USING MS PROJECT)

OPERATIONAL PROJECT MANAGEMENT (USING MS PROJECT) OPERATIONAL PROJECT MANAGEMENT (USING MS PROJECT) 3 DAY COURSE INTRODUCTION The principles of project management are generic and therefore can be applied to all projects regardless of business sector.

More information

How to Change Your Medical Billing Software

How to Change Your Medical Billing Software How to Change Your Medical Billing Software From Choosing a System to Data Conversion A Resource Presented By Contents 1 Choosing a Solution 2 Making the Conversion 4 A Perfect Time to Consider Electronic

More information

Top 10 Tips for implementing a Learning Management System (LMS)

Top 10 Tips for implementing a Learning Management System (LMS) www.webanywhere.us/workplace Top 10 Tips for implementing a Learning OUR TOP TEN TIPS FOR LMS ADOPTION Develop an appealing design. Set up hierarchies correctly (vital for reporting). Cleanse your user

More information

White Paper On Pilot Method Of ERP Implementation

White Paper On Pilot Method Of ERP Implementation White Paper On Pilot Method Of ERP Implementation Rod Clarke Rod Clarke provides guidance, advice and support to businesses in successfully applying IS/IT in support of their business goals. He brings

More information

Delivering e-procurement Local e-gov National e-procurement Project Overarching Guide to e-procurement for LEAs

Delivering e-procurement Local e-gov National e-procurement Project Overarching Guide to e-procurement for LEAs 1. Introduction Background The National e-procurement Project (NePP) and Centre for Procurement Performance (CPP) are working to support and enable schools to meet their e- Government targets and to gain

More information

5 Steps to Achieve Business Value from Your Next ERP Platform

5 Steps to Achieve Business Value from Your Next ERP Platform 5 Steps to Achieve Business Value from Your Next ERP Platform An agile, business aligned approach for successful ERP deployments that are on-time, on-budget, and embraced by users. Introduction There is

More information

4 Keys to Driving Results from Project Governance

4 Keys to Driving Results from Project Governance THOUGHT LEADERSHIP WHITE PAPER In partnership with Agile or Waterfall? 4 Keys to Driving Results from Project Governance You can t swing a project manager these days without hitting the debate of Agile

More information

Mergers and Acquisitions: The Data Dimension

Mergers and Acquisitions: The Data Dimension Global Excellence Mergers and Acquisitions: The Dimension A White Paper by Dr Walid el Abed CEO Trusted Intelligence Contents Preamble...............................................................3 The

More information

Change Management. www.business.wales.gov.uk/superfastbusinesswales 03000 6 03000

Change Management. www.business.wales.gov.uk/superfastbusinesswales 03000 6 03000 Change Management Effective change management is an essential ingredient to the successful implementation of technology-based projects that are made possible by Superfast Broadband. www.business.wales.gov.uk/superfastbusinesswales

More information

CIOSPOTLIGHT. Business Intelligence. Fulfilling the Promise of

CIOSPOTLIGHT. Business Intelligence. Fulfilling the Promise of CIOSPOTLIGHT AUGUST 15 VOLUME 1, NUMBER 2 BUSINESS INTELLIGENCE Fulfilling the Promise of Business Intelligence The Challenge: Overcoming IT Complexity Cognos 8 Business Intelligence: BI on a Whole New

More information

Vendor Tricks when buying Software Packages

Vendor Tricks when buying Software Packages The PROJECT PERFECT White Paper Collection Vendor Tricks when buying Software Packages Neville Turbit Software Package Purchase So you are going to purchase some software. There is no way a vendor is going

More information

10 How to Accomplish SaaS

10 How to Accomplish SaaS 10 How to Accomplish SaaS When a business migrates from a traditional on-premises software application model, to a Software as a Service, software delivery model, there are a few changes that a businesses

More information

HOW TO SELECT AN HR RECRUITMENT SOFTWARE VENDOR AND SYSTEM

HOW TO SELECT AN HR RECRUITMENT SOFTWARE VENDOR AND SYSTEM HOW TO SELECT AN HR RECRUITMENT SOFTWARE VENDOR AND SYSTEM Searching for and then implementing new HR e-recruitment software can be a daunting task. With a plethora of local and international solutions

More information

Mothernode CRM ENTERPRISE (ERP) EDITION

Mothernode CRM ENTERPRISE (ERP) EDITION Mothernode CRM ENTERPRISE (ERP) EDITION Everything you need to run your business from sales to order fulfillment, inventory management to invoicing, and much more. Mothernode CRM The easiest way to run

More information

10 simple rules for buying a helpdesk system

10 simple rules for buying a helpdesk system TechExcel White Paper Follow these ten rules to get your helpdesk started on the right path. Whether you are buying for the first time or just replacing your current system, this whitepaper aims to provide

More information

Sustainability Software: The Secrets of a Successful Evaluation

Sustainability Software: The Secrets of a Successful Evaluation Sustainability Software: The Secrets of a Successful Evaluation 6 CRITERIA FOR ASSESSING ENTERPRISE SUSTAINABILITY SOFTWARE Introduction Choosing the right software system has never been an easy task;

More information

Get Your Data Under Control in 5 Steps

Get Your Data Under Control in 5 Steps ACTUAL/TECH MEDIA Get Your Data Under Control in 5 Steps By Scott D. Lowe Co-Founder, ActualTech Media and Senior IT Executive, CampusWorks, Inc. October 2014 Introduction Across every industry vertical

More information

LMS Buyer's Guide The right LMS is a powerful tool in delivering efficient and effective training.

LMS Buyer's Guide The right LMS is a powerful tool in delivering efficient and effective training. ASSERION Learning Management System LMS Buyer's Guide The right LMS is a powerful tool in delivering efficient and effective training. The right LMS saves you money Training is an important element of

More information

Guidelines For A Successful CRM

Guidelines For A Successful CRM Guidelines For A Successful CRM Salesboom.com Many organizations look to CRM software solutions to address sales or maybe customer service deficiencies or to respond to pressures from outside sources in

More information

The reality of cloud. Go beyond the hype and make a better choice. t 0845 5055 365 e sales@365itms.co.uk. www.365itms.co.uk

The reality of cloud. Go beyond the hype and make a better choice. t 0845 5055 365 e sales@365itms.co.uk. www.365itms.co.uk The reality of cloud Go beyond the hype and make a better choice www. The meaning of cloud 1. Cloud means different things to different people, something that s reflected in the many definitions of what

More information

why contact centres are moving to cloud-based solutions

why contact centres are moving to cloud-based solutions why contact centres are moving to cloud-based solutions 1/18 Managing a modern contact centre is tough. Technology is moving so quickly, consumer habits change overnight and regulatory requirements are

More information

Revolutionise your organisation with the most advanced CRM framework in the world.

Revolutionise your organisation with the most advanced CRM framework in the world. Revolutionise your organisation with the most advanced CRM framework in the world. Cloud Innovation is professional and personable and had empathy for the challenges we faced as a FTSE 250 company. Whether

More information

BUSINESS GUIDE Change Management

BUSINESS GUIDE Change Management BUSINESS GUIDE Change Management. Change Management Effective change management is an essential ingredient to the successful implementation of new systems. When new systems are introduced, to improve the

More information

SEVEN STEPS TO ERP HEAVEN

SEVEN STEPS TO ERP HEAVEN SEVEN STEPS TO ERP HEAVEN In this special report Columbus ERP consultant Steven Weaver shares his secrets to ERP project success. Purchasing and successfully implementing an ERP system is one of the costliest,

More information

How to Choose a CRM System

How to Choose a CRM System When it comes to Customer Relationship Management (CRM) it s important to understand all the benefits of an integrated system before beginning your selection process. That s why we created this guide to

More information

This case study walks you through the challenges involved in each step of the MDM initiative as shown in Fig.1 below: Oracle PLM.

This case study walks you through the challenges involved in each step of the MDM initiative as shown in Fig.1 below: Oracle PLM. Critical Success Factors for an MDM Initiative A Case Study of Cypress Semiconductor Mahender Bist Rapidflow Apps Inc. Jay Kilby Cypress Semiconductor Abstract Master Data Management (MDM) is becoming

More information

Sage ERP I White Paper. Optimize Your System: How to Avoid Implementation Sins

Sage ERP I White Paper. Optimize Your System: How to Avoid Implementation Sins I White Paper Optimize Your System: How to Avoid Implementation Sins Introduction Enterprise resource planning (ERP) systems improve the way of doing business. By providing accurate, real-time information

More information

Involve-Project Manager

Involve-Project Manager Involve-Project Manager This article will describe: What is Project Management Why is Project Management so important to community and voluntary organisations The Key Phases of Project Management: o Initiation

More information

Integrated ERP Guide:

Integrated ERP Guide: Integrated ERP Guide: Expert answers to your most frequently asked questions In collaboration with Tribridge and Aberdeen Group 2 I 1 2 3 4 N Introduction One: Prepping for ERP Enhancement Two: ERP Implementation

More information

The New Value of Change Management: Success at Microsoft

The New Value of Change Management: Success at Microsoft The New Value of Change Management: Success at Microsoft by Molly Cooper, Microsoft IT Page 1 of 8 Summary Microsoft recently completed a significant IT transformation effort by replacing the existing

More information

2006 www.insight.com/uk

2006 www.insight.com/uk How to choose a CRM System How to choose a CRM System This guide is designed to help you build a business case for a CRM system, form an effective project team, ask the right questions, identify the challenges

More information

The Journey into Speech Analytics

The Journey into Speech Analytics The Journey into Speech Analytics 2013 Edition ComputerTel Ltd. The Journey into Speech Analytics We have certainly noticed that Speech Analytics is now becoming a realistic consideration for the Contact

More information

Avoiding ERP Implementation Pitfalls. Pre-Purchase Considerations

Avoiding ERP Implementation Pitfalls. Pre-Purchase Considerations Avoiding ERP Implementation Pitfalls Pre-Purchase Considerations It has often been said that one needs to have nerves of steel when setting out to implement a major business change initiative. That said,

More information

The 2015 Manufacturing ERP Report

The 2015 Manufacturing ERP Report The 2015 Manufacturing ERP Report. All rights reserved. No unauthorized reproduction without the author s written consent. All references to this publication must cite Panorama Consulting Solutions as

More information

Sage ERP X3 I White Paper

Sage ERP X3 I White Paper I White Paper Optimize Your ERP System: How to Avoid the Implementation Sins By Jeff Law, CPIM, Senior Manager, Consulting Services The Premier Provider of Effective Business Software Solutions National

More information

Time better spent. Take your organisation somewhere new with Fujitsu Mobile Business Solutions. Reshaping ICT, Reshaping Business

Time better spent. Take your organisation somewhere new with Fujitsu Mobile Business Solutions. Reshaping ICT, Reshaping Business Time better spent Take your organisation somewhere new with Fujitsu Mobile Business Solutions. Reshaping ICT, Reshaping Business Welcome to What would it mean to your organisation if your people were able

More information

Agile Master Data Management A Better Approach than Trial and Error

Agile Master Data Management A Better Approach than Trial and Error Agile Master Data Management A Better Approach than Trial and Error A whitepaper by First San Francisco Partners First San Francisco Partners Whitepaper Executive Summary Market leading corporations are

More information

TaskCentre. TaskCentre. BPM Software: The rise of next generation workflow applications. BPM Software

TaskCentre. TaskCentre. BPM Software: The rise of next generation workflow applications. BPM Software AUTOMATING BUSINESS PROCESSES TaskCentre : The rise of next generation workflow applications TaskCentre The Leading Business Process Management (BPM) Solution Company The knowledge you will gain from this

More information