WindowTM. a better window professionally installed for the right price

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1 Rite WindowTM a better window professionally installed for the right price

2 A Better Window Professionally Installed For the Right Price Rite Window of New England 185 New Boston St, Woburn MA Follow us on facebook -www.facebook.com/ritewindow.boston Why Rite Window Company Features Over 50,000 Windows Installed Locally Made Windows (Massachusetts) 50-Year Transferable Warranty Lifetime Warranty on Labor A+ Better Business Bureau Rating Angie s List Super Service Award Guild Quality er Satisfaction Program Energy Star Partner EPA Lead-Safe Certified Dedicated Full-Time Service Manager Factory Trained Installers Installation Masters Certification Licensed and Insured Background Checks on All Workers Flexible Financing Options Triple-Pane Best Price Guarantee RiteWindow The Rite way to do business Rite Window won t waste your time with a lengthy sales pitch. After you tell us what you want to accomplish we ll give you an accurate quote and show you a window solution customized to your needs and budget. We ll listen, put our best ideas forward, and never overstay our welcome. Rite Window won t try to pressure you into making an instant buying decision. Choosing the right window company is an important investment and homeowners need time to consider all their options. We understand the decision will be made in your time-frame, not ours. Rite Window will always give an honest price: Many window companies quote an extremely high starting price, then they lower it to give the customer the false impression they re getting a great deal. Rite Window quotes our best price at the start. We don t manipulate our price in an attempt to manipulate our customer. Rite Window will deliver on our promise: You need quality windows, but equally important is the quality of the company installing them. This is why we guarantee not only our window, but also the professionalism and integrity of our people. With Rite Window its more than a slogan, it s our promise: The right window, professionally installed, for the right price Double hung with cherry wood grain interior and decorative grid pattern Rite Window was a great choice. I am completed satisfied on all level; from the quality of the windows, to the quality of their work. Karen P., Andover MA

3 Guild Quality 97% er Satisfaction Rating Guild Quality is an independent research firm hired to conduct post-installation interviews with our customers. Rite Window uses the information to gauge every customer s level of satisfaction with our windows and service. The information allows us to immediately address customer concerns and improve our service overall. 1. Guild Quality monitors our sales presentations, installations, and response to service related issues. 2. Guild Quality measures the performance of our sales staff, installation teams, and service department. 3. Guild Quality alerts us to any outstanding customer concerns so they can be immediately addressed. Learn more about Guild Quality and see Rite Window s customer survey results at Better Business Bureau A+ Rated Rite Window has been accredited by the Better Business Bureau. As a BBB member in good standing, Rite Window commits to resolve any customer complaint in a timely manner. Our current A+ rating is based on having zero unresolved consumer complaints, and our length of time in business. Rite Window Installations Choosing Rite Window assures the proper installation of your windows. Our installation teams have multiple years of experience, and are mandated to attend annual factory-training programs to hone their skills. Each installer also holds federally required EPA Certification in lead-safe practices. Rite Window requires more from our installers than simply the ability to do the job. We take the added step of conducting drug and background checks on all staff representing our company in your home. We guarantee not only the quality of our window, we also guarantee the quality of the people doing the work. Learn more about Rite Window s Better Business Bureau record at Rite Window Service Rite Window employs a full-time Service Manager and service team. Years down the road if your glass breaks, or any other problem occurs, a simple call to our service department brings us to your home to fix the problem; no questions asked. Winner of the Angie s List Super Service Award See Rite Window on Angie s List. More than a million homeowners nationwide use Angie's List to research home improvement contractors. Other online review sites lack credibility because the reviewer is anonymous. Angie s List reviews are not anonymous, and they are screened by Angie s List editors to prevent false reporting. Logon to see Rite Window s customer satisfaction rating, and the rating of other replacement window companies. Learn more about Rite Window s Angie s List rating at Service is typically one of the missing elements with low priced windows. Rite Window customers appreciate that the price for our windows includes an iron-clad warranty and service long after the sale.

4 Rite Window Double Hung Rite Window is a professionally crafted double hung combining the beauty of a classical design window with the performance to meet or exceed today s tough energy standards. Built from only the finest materials, the Rite Window double hung with an all welded fully weather stripped sash and 7/8 insulated glass, this window will exceed the expectations of the most discriminating homeowner. All Rite Window double hung windows tilt in for easy and safe interior cleaning. Every Rite Window double hung window can be easily tilted in for safe cleaning from inside your home. Picture Window Optional Foam inserts Every Rite Window has the option to receive foam inserts in both the sash and the frame, providing you and your family the best performance keeping you warmer on those cold winter days. Our special assembly of our grids is an example of the attention to detail you can expect from all Rite Window products. We pride ourselves in giving you the best and most authentic window on the market today. Our standard Entry Guard lock not only looks great, its construction ensures you and your family are safe and secure. Rite Window features Thermacore warm edge reinforcement. This specially designed system allows for full width reinforcement without sacrificing warmth keeping your family not only warm but secure. Triple glazing when combined with gas options such as Argon or Krypton allow you performance values unmatched in our industry. By adding foam inserts you now have one of the BEST performance values in the market today! Our true sloped sill design provides optimal water run-off keeping your family dry. Our specially designed sill allows us to insert foam where others cannot. Our picture window is precisely built to your needs and specifications. Whether between a set of double hung s or over a garage door, your picture window is built with strength and performance in mind. Standing alone or a part of a set our picture windows will enhance the décor of any home. Dead Lite Picture window with cherry wood grain interior and contoured grids between glass Made from sash material the Dead Lite offers a fixed picture window look with a more narrow design, allowing for installation in tighter areas without loosing visible glass space. I can t believe how much more comfortable my home is since I called Rite Window and replaced my old drafty windows. I saw my energy bills drop considerably and l really appreciate how the windows keep the city sounds out of my home! Henry T., Charlestown, MA Rite Window 2 Lite Slider Sliding windows are a superb way to allow the most light and ventilation into a home. Sliders go well in contemporary home designs and are a favorite for enclosed porches as well as walk out basements. When the sash is open sliders provide top to bottom air flow which is great for cross ventilation. 3 Lite Slider The three lite configuration can be manufactured in 1/3 equal lite or 1/4-1/2-1/4 for greater flexibility to meet your projects need.

5 Rite Window Rite Windows Specialty Styles Casement Window Rite Window casements can be made from one (1) to five (5) wide to meet your project requirements. Multi-wide casements are standard with side vents but can be customized as needed to have all, some, or no operators. Designed for easy use, one latch unlocks the entire sash. After unlocking the multi-point locking system your Rite Window casement will operate smoothly regardless of whether you are cranking them out for ventilation or in for a tight seal. With our dual arm operating system your Rite Window casement is ready for whatever Mother Nature has to offer. Made with one master frame this uni-frame construction is not only strong, it looks great. Casements provide a classic look for almost any home style but are most often seen in contemporary homes or as accent windows above kitchen sinks and bath tubs. Bays and Bows Our Bay and Bow windows are specially designed with you in mind. Whether you are in the market for a Bay, Box-Bay, or 3, 4, 5, or 6 lite Bow each unit can be made with a desired projection, therefore making this window completely unique to you and your tastes. Standard features include: 1. 1 Hardwood cabinet-grade birch veneer head and seat board. 2 lite casement with light oak wood grain interior Optional Red Oak and Maple. 2. Unlimited angles from 0º to 55º. 3. Jamb covers to hide unsightly installation screws and fasteners. 4. Interior finishes of vinyl, and wood available. 5. Maintenance free all vinyl exterior. Non egress Casement hardware, when in full 90 degree open position, allows easy and safe cleaning of exterior glass surface from inside your home. Awning Awnings are the cousin to casements as they resemble one another but rather than having the hinge on the side, the hinge is on the top. Like the casement they are operated by use of a crank mechanism which projects the sash out. Awnings are a great way to allow for ventilation while at the same time providing protection from light rain should you forget to close the window. The sales presentation was not pushy or demanding. Information was concise and all questions were answered. We did not feel pressured into buying these windows. The installation staff came on time and were very professional. When they left we had new windows and no problem with clean-up. Robert S., Melrose, MA Desert Sand 2 lite casement with circle top above featuring gothic style grids Special Shapes Basement Hopper This window is perfect for use in foundations to allow some light and ventilation into a basement. Hoppers are one of the more cost effective windows used for this purpose. Basement Hoppers hinge from the bottom and tilt into the home for ventilation. Extended leg eyebrow Half round Extended leg half round with gothic grid Operable single hung extended leg half round These are just some of the specialty windows available. We provide an almost limitless array of all types of Radius and Polygon shapes.

6 Rite Window Options Interior Color Options Special Decorative Glass White Sometimes a home demands a more expressive level of design. Talk to your Rite Window Sales Representative about decorative glass options like beveled or leaded glass, as well as over 50 glass colors to satisfy even the most discriminating taste. Decorative glass is typically used as an accent in your Master Bath, Stairwell, Bay or Bow window, or in Transoms. This option offers multiple colors, textures and caming to make your decorative glass special to you and your home. Desert Sand Cherry Laminate Light Oak Laminate Exterior Color Options White Desert Sand Coco Brown Commercial Bronze Color Options Standard Grid Patterns Performance Values Colonial Prairie Ladder Standard Grid Styles Contoured GBG with fish mouth design for authenticity Flat Grid Diamond (Must use flat grid style) Simulated Divided Lite (SDL) With Grids Glass Package U-Value SHGC U-Value SHGC RW RW RW RW Barn Red Gray Commercial Bronze Double hung with oak wood grain interior Rite Window Standard Colors Coco Brown Double Hung Window Values as low as.16 No Grids Alaskan White Interior only, exterior only, or both interior or exterior. Exception when combined with the above preset color options. Hunter Green Gambrel Brown Each Rite Window Hardware double hung and slider features high quality hardware. The singletab locking system is designed for security and ease of use with the single-tab close. Rite Window hardware comes standard in white, desert sand, and brown to match the wood grains. Desert Sand Color Options *custom paint matching also available **due to printing actual color may vary Rite Window staff was professional, courteous, punctual, and provided excellent customer service with quality replacement windows at competitive prices. The installers went above and beyond to complete the job in one day, as we needed. Overall, we had a very positive experience and will happily refer Rite Window to others. Howard S., Framingham, MA

7 Rite LIMITED LIFETIME WARRANTY & Glass Breakage WARRANTY Window A Better Window Professionally Installed For the Right Price Rite Window of New England 185 New Boston St, Woburn MA LIFETIME WARRANTY ON VINYL FRAMES AND SASHES Rite Window warrants that the vinyl finish on the windows and their sashes will not crack, blister, peel, or discolor (except for normal weathering) under normal use and service for as long as you own your home. 50-YEAR WARRANTY ON GLASS UNIT All glass in the windows is warranted to be free from defects in material and manufacturing, and free from material obstruction of view caused by film formation and/or dust collection between the interior surface of the glass due to the failure of the seal, under normal use and service, for 50 years from the date of purchase. 50-YEAR WARRANTY ON GLASS BREAKAGE Replacement glass will be provided free of charge once the product is installed in your home for any broken glass unit in the window, regardless of cause, for 50 years from the date of installation. (exception: units with beveled/ specialty leaded glass or glass with InterBlinds) 50-YEAR WARRANTY ON PARTS AND ACCESSORIES Accessories and parts affixed to the windows are warranted to be free from defects in material and manufacturing, under normal use and service, for 50 years from the date of purchase. This limited warranty does not apply to any accessories not affixed to the window. 50-YEAR WARRANTY ON LABOR All installations are warranted to be free from defects in workmanship. Labor Warranty - All labor necessary to correct any item covered by any portion of the total warranty will be provided at no extra charge by Rite Window, LLC. Rite Window of New England is an Energy Star partner. Rite Window is an E.P.A. Lead-Safe Certified firm, License #NAT Rite Window is accredited by the Better Business Bureau and holds an A+ rating. Rite Window is the winner of the 2011 Angie s List Super Service Award. Rite Window is a member of Guild Quality. Guild Quality is an independent research firm retained to improve our service by surveying each of our client s level of customer satisfaction. MASS HIC LIC# Super Spacer SustainaView are the registered Trademarks of Edgetech, Inc. Manufacturer reserves the right to change low-e glass with type of equal or greater quality without notice. Due to printing actual colors may vary. TRANSFERABLE This warranty may be transferred to the Owner s immediate transferee provided the owner or transferee notifies Rite Window in writing at the address on left within 90 days of the property s deed transfer date. The correspondence must include the original Owner s name and address, and the transferee s name and address. This is a non-prorated warranty providing full replacement costs for covered items. It is limited to the home or structure in which the windows were originally installed. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

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