Study on Benchmarking of parental control tools for the online protection of children

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1 Benchmarking of parental control tools for the online protection of children SIP-BENCH II 5 th International Conference Keeping Children and Young People Safe Online Warsaw, September 2011

2 Who we are SIP-BENCH II second edition of project financed by EC DG INFSO under Safer Internet Programme Consortium composed by INNOVA Europe (coordinator) with CYBION and Stiftung Digitale Chancen as technical and operational partners

3 What we do: Objectives To benchmark the main functionalities, effectiveness and usability of most currently used software from a technical and fit-for-purpose point of view, without any commercial or profit-related concern in order to:

4 Provide end-users with overview of existing parental control tools benchmarked on their needs Help end-users to find most appropriate parental control tool that best fits their needs Raise awareness on tools that protect children and young people from threats on the internet

5 How we work: methodological approach Six-monthly testing cycles of 30 parental control tools for PCs, mobiles and game consoles Software are selected: Market leadership Geographic/language coverage (6 languages) Devices and operative systems

6 Tests carried out (<12 years old and >13) to assess: Functionality: has the software the features required to satisfy parents needs? Effectiveness: is the software able to block a specific harmful page and at the same time allow showing non-harmful pages? Security: Is the software able to prevent the user from bypassing or disabling the filter? Usability: is the software easy to install, configure and use?

7 Dissemination of results of 1st cycle

8 Dissemination of results of 1st cycle

9 2 nd nd CYCLE RESULTS

10 Where we stand now: 2 nd Cycle results

11

12 Effectiveness tests

13 Key findings General issues The tools globally have a low effectiveness. The average underblocking is superior to 20 % for all tested tools. The tools offer quite similar results with each configuration (one for children <12 year old and one for teenagers > 13 year old). The tools present a lower effectiveness on Web 2.0 content. The adult content is better filtered than the other categories. The tools work better on English languages than the other languages. Even considering only English content, no tool reach an effectiveness lower than 20%. For languages other than English there is no outstanding tool.

14 Effectiveness tests tested tools 2 nd cycle

15

16 Effectiveness tests 1 st and 2 nd cycle Test ed t ools Ideal t ools Ov e r bl oc k i ng

17 Comparison with first cycle Average on adult content 2,22 (1,90) in the first cycle. Some almost satisfying results on adult content: Underblocking between 10 and 20 % Cyber Patrol Cybersitter Kasperky - Mac OS Windows Xooloo - Zone alarm Average on other content 1,33 (1,06) in the first cycle.

18 Mobile phones Effectiveness results similar to PC Functionalities available are quite poor It is very easy to un-install the applications

19 Consoles Very few tools Effectiveness results similar to PC Functionalities available are poor

20 Tools for PCs Usability results 2nd cycle 1st cycle best tool: 3,3 worst tool: 2,0 2nd cycle best tool: 2,99 worst tool: 1,90

21 Usability results 2nd cycle Tools for mobile phones

22 Usability results 2nd cycle Tools for game consoles

23 Online database

24

25 NEW Tools For 3 rd Cycle Excluded tools: FilterPak Intego IS Barrier X6 Norman SafeEyes Mobile Mobile Security for Android New tools: Cenzor Deutsche Telecom Dolphin Secure McAfee Family Protection (Android/Iphone) Mobicip (Linux) BitDefender ** Enologic **

26 Some recommendations Blocking categories should reflect more young people protection needs and be more transparent to parents All software should contain message warning about the limits of the filtering tool The perfect tool does not exist! Parents supervision is still the best tool

27 Users Recruitment for 3 rd Cycle: REGISTER NOW TO TEST A TOOL! If you wish to test a tool send an

28 Thank You! Silvia Pietropaolo visit our website:

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