S m a r t H o s t e d S o l u t i o n s

Transcription

1 S m a r t H o s t e d S o l u t i o n s At Work. At Home. And Everywhere Inbetween.

2 IntelaCloud Turn Key Solutions IntelaCloud is a (CLEC) competitive local exchange carrier with over 20 years experience in the telecommunications industry. We offer best-in-class cloud hosted business phone systems that include: Business VoIP, Cloud Hosted PBX, National/International SIP Trunking, and Hosted Call Center Solutions. THE ADVANTAGES? Advantages of Cloud Hosted Business VoIP Voice over Internet Protocol (VoIP) is a technology that allows its users to make calls using the broadband Internet rather than the conventional or analog phone line. VoIP works by converting sound into digital voice communication and then transferring it through Internet broadband. If you are using a VoIP telephone system, you are simply using the Internet to make phone calls. Using a VoIP system has several benefits for many businesses. Portability Flexibility Multi-Functional Saving Money The convenience and ease-of-use provided by a VoIP telephone system is available all over the world. You can keep your existing telephone numbers and take them with you wherever you go. Using any broadband connection you can log in to your VoIP telephone, and you are ready to start making and receiving phone calls. VoIP systems will be also accessible via or while you are traveling. Simply take your headset of IP phone with you, and you can contact staff or clients anytime. Another advantage of VoIP is virtual telephone numbers. A virtual telephone number is a telephone number from another city or country that rings at your office. You can have as many virtual numbers as you want, and their cost is not much more than a regular number. You can expand your business by providing a local presence in over 6500 cities in 90 different countries. Aside from making phone calls, you can also conduct video conferencing calls through your IntelaCloud desktop application. This allows you to stay in touch with your co-workers and clients to discuss important deals, meetings, share files, documents, and agendas, no matter where you are. Even while you are away from the office you still have the ability to attend important meetings without having to worry about being physically present. The cost of using a VoIP telephone is much less than using a conventional telephone service. Long distance phone calls are also much cheaper when using a VoIP provider.

3 WHAT DO I GET WITH MY CLOUD HOSTED BUSINESS VoIP? Cloud PBX (OSH) Online Self Help Portal Unlimited Calling Music on Hold Voic with notifications Call Forwarding Call Screening Conference Call Call Recording Call on Hold Call Park Caller ID Caller ID Block Call Logs Call Transfers Call Redundancy Toll Free, Local, or Vanity Numbers for Voice and Fax Set up, Manage, & Access on Smart Phones/Tablets Follow Me Local Number Portability Cell Phone Integration Advanced Call Forwarding Flexible Answering Rules Presence Based on Multiple Devices FREE Keep Existing Phone Numbers FREE Implementation Consultants Free 24x7 Customer Support No Setup or Activations Fees* LOCAL support and Installation* Call Waiting Dynamic Caller ID Emergency Assistance E911 Line sharing/ Multiple locations Virtual Numbers anywhere in the world Do Not Disturb Phones and Tablets Departments with Call Queues Fax to / to Fax Microsoft Outlook Integration Desktop Soft Phone Client Group Ringing Auto Receptionist and Dial by Name Directory You get everything you need. It s really that simple. All of our solutions are cloud based (meaning no hardware to buy). We offer complete integration with your current equipment and best of all you don t have to sign a long term contract. We are proud to earn your business each and every day. So what are you waiting for? Contact your local IntelaCloud sales consultant today!

4 IntelaCoud Full-Featured Business Class IP Phones You have complete control over what phones you want to use with IntelaCloud. YeaLink SIP T20P SIP T22P SIP T26P SIP T28P SIP T32G SIP T38G VoIP Lines Display Speakerphone Ethernet Switch Power Headset Mountable Speed Dial System Emulation 2 Line Appearances 3 Line Appearances 3 Line Appearances 6 Line Appearances 3 Line Appearances 3 Line Appearances Monochrome LCD Display Backlit LCD Display Bklit Graphical LCD Display Bklit Graphical LCD Display Bklit Color Graphical Display Bklit Color Graphical Display Yes Yes Yes Yes Yes Yes 2-port Ethernet Switch 2-port Ethernet Switch 2-port Ethernet Switch 2-port Ethernet Switch 2-Port GB Ethernet Switch 2-Port GB Ethernet Switch Power over Ethernet (PoE) Power over Ethernet (PoE) Power over Ethernet (PoE) Power over Ethernet (PoE) Power over Ethernet (PoE) Power over Ethernet (PoE) Headset Jack Headset Jack Headset Jack/ EHS Support Headset Jack/ EHS Support Headset Jack Headset Jack/ EHS Support Wall Mountable Wall Mountable No No Wall Mountable No Yes Yes 10 Presence/ Speed Dial 10 Presence/ Speed Dial Yes 10 Presence/ Speed Dial No No Key System Emulation Supports EXP-39 Attendant Key System Emulation No Key System Emulation Supports EXP-39 Attendant Supports EXP-39 Attendant Cisco SPA303G SPA502G/512G SPA504G/514G SPA508G SPA509G SPA525G/G2 VoIP Lines Display Speakerphone Ethernet Switch Power Headset Mountable Speed Dial System Emulation 3 Line Appearences 1 Line Appearances 4 Line Appearances 8 Line Appearances 12 Line Appearances 5 Line Appearances Monochrome LCD Display Backlit LCD Display Backlit LCD display Backlit LCD display Backlit LCD display Bklit Color Graphical Display Yes Yes Yes Yes Yes Yes 2-port Ethernet Switch 2-port Ethernet Switch 2-port Ethernet Switch 2-port Ethernet Switch 2-port Ethernet Switch 2-port Ethernet Switch Power over Ethernet (PoE) Power over Ethernet (PoE) Power over Ethernet (PoE) Power over Ethernet (PoE) Power over Ethernet (PoE) Power over Ethernet (PoE) Yes Yes Yes Yes Yes Yes Wall Mountable Wall Mountable Wall Mountable Wall Mountable Wall Mountable Wall Mountable Yes Yes Yes 8 programmable keys 12 programmable keys Yes No No Supports 2 attendant con. Supports 2 attendant con. Supports 2 attendant con. Supports 2 attendant consoles Bluetooth headset support Mobile Phone Integratiuon USB port for flash memory Polycom S Pt 321,331,335 Sound Pt IP 450 S Pt IP 550 & 560 S Pt IP 650 & 670 Polycom VVX 500 Sstation IP 6000 VoIP Lines Display Speakerphone Ethernet Switch Power Headset Mountable Speed Dial System Emulation 2 Line Appearences 3 Line Appearances 4 Line Appearances 6 Line Appearances 12 Line Appearances HD Voice technology Graphical LCD LCD with LED Backlit LCD with wh. LED Backlit Bklit graphical LCD display Color multi touch 3.5"screen B12-key keypad, 4 soft keys Yes Yes Yes Yes Yes On-hook/ off-hook, redial, mute 2-port Ethernet Switch 2-port Ethernet Switch 2-port Ethernet Switch 2-port Ethernet Switch 2-port GB Ethernet Switch Hi res backlit display 802.3af Power over Eth af Power over Eth af Power over Eth af Power over Eth af Power over Eth af Power over Eth. Yes Yes Yes Yes Yes 12-foot microphone pickup Wall Mountable Wall Mountable Wall Mountable Wall Mountable Wall Mountable Expands w/ ext. microphones Yes Yes Yes 8 programmable keys 12 programmable keys Resist interference from mobile No No No 560, 2 port Eth 10/100/1000 Supports 2 attendant con. Supports 2 attendant con. phones and wireless devices USB Port for call recording USB Port for call recording 670, 2 port Eth 10/100/1000 Large vibrant color display

5 IntelaCloud Pricing and Features HOW MUCH DOES IT COST? FEATURE PRICE PER MINUTE DESCRIPTION U n l i m i t e d E x t e n s i o n C A L L Free M e t e r e d E x t e n s i o n C A L L $0.03/min/ext. Unlimited incoming and outgoing. Direct inbound dial included. Incoming and outgoing will be charged a flat rate plus per minute rate. U n l i m i t e d Vi r t u a l C A L L Free Unlimited incoming and outgoing, Direct inbound dial included. Attached to you main number will be a virtual receptionist, so you can boost your business to the next level. Your callers will hear a professionally recorded auto attendant greeting with a menu of options, just like a fortune 500 company. Each virtual PBX extension has call forwarding (find me follow me), so your callers can go directly to the person or department they need. Give your business instant credibility with toll free phone number service and toll free vanity numbers. Toll free numbers allow anyone in the US or Canada to reach you without the caller incurring long distance charges. You can portray a local presence in any market by publishing a local phone number in any area code. Easily send and receive faxes via . IntelaCloud Add-Ons FEATURE MONTHLY DESCRIPTION Main Number Call Monitoring Easily send & receive faxes from a toll-free number. This number is attached to the virtual receptionist & allows incoming callers options to connect to individuals or depts. Supervisor can monitor employees calls. Local Number Portray a local presence in any market. Conference Bridge With a preassigned call in number you can set up conference calls with up to 30 people. Join The Thousands Of Customers Who Already Know Why IntelaCloud Is The Top Preferred Business Voip Provider. Paperless Fax Recording Services Call Groups Send & receive faxes through your . Record company calls & save them securely. Calls can be forwarded to multiple extensions that ring simultaneously. Paging Groups Create paging groups by assigning selected extensions. Call Queue Incoming calls are placed in a call queue until they can be answered. Virtual Mailbox Set up as many virtual voic s as you need.

6 IntelaCloud compared to OTHER VoIP SERVICE PROVIDERS? Business Concerns IntelaCloud Advantage Other VoIP Providers The Company IntelaCloud is a CLEC that provides best of class cloud hosted business phone systems; Cloud Hosted PBX, National/ International SIP Trunking, Business VoIP and Hosted Call Center Solutions just to name a few. We have been in the telecommunications industry for over 25 years. This puts us in a very unique position compared to our competitors. Business VoIP is a growing solution but it is not the only solution. This is all most of our competitors offer. So how do they address your PBX?? How do they integrate your current telephony equipment? The answer is they don't. Why deal with a company that can't address the total solution. Most of our competitors are not CLEC's and have only begun offering cloud hosted business VoIP for the past 2-3 years. We have seen many of our competitors go out of business everyday. The ones that have survived only offer VoIP. They do not offer a complete turn key solution. They do not have the technical expertise to offer an integrated solution. How can they truly offer you the best solution for your company when they do not understand where you have came from. How do you get to where you want to be without understanding where you have been? Local Service versus Phone Support IntelaCloud is a LOCAL service provider. We offer complete turn key solutions with a local presence. We have LOCAL support if needed and 24 x 7 free technical support. The big advantage is you will talk to the same tech most of the time, the tech that installed your equipment. A majority of our competitors sell there products over the internet. They claim to offer online support and phone suppport. The problem is you might be talking to someone in the Phillipines or India who has no idea about your system not to mention the amount of time you are on hold Solutions All of our solutions are cloud based (meaning no hardware to buy) We offer complete integration with your current equipment. We offer risk free money back guarantee monthly pricing. When you lack complete integration how can you offer best of class solutions. Technolog y We own our own technology. A state of the art Network Data Center for our Cloud based solutions that is monitored 24 x 7. You will only deal with our technician. All of our employees ar in house. Over 90% of our competitors do not own there own technology, they simply lease it from someone else. The big downside to this is if soemthing goes wrong they have to rely on someone else to fix the problem. So the company you thought you were depending on is really depending on someone else. Of ferings Most of our solutions are month to month with Unlimited Calling, Auto Attendant, Integrated smartphone and tablet technology, complete redundency, multi location line sharing virtual office solutions, fax to / to fax, (OSH) Online Self help portal. Our competitors offerings vary.

7 IntelaCloud Approved Manufacturer Model Description Configuration EBR port wired router d link ebr 2310 manual WBR port router w/ wireless-g dlink wbr 2310 manual RV042 4-port VPN wired router linksys rv042 manual WRP400 4-port router w/ wireless g linksys wrp400 manual WNR3500 L 4-port router w/ wireless n netgear wnr3500l manual WGR614 4-port router w/ wireless g netgear wgr614 manual WNDR por router w/ wireless n netgear wndr3300 manual WNDR port router w/ wireless n netgear wndr3700 manual DG834G DSL modem router combination netgear dg834g manual IntelaCloud Not Approved Manufacturer Model Issues Apple Apple Belkin Motorola U-Verse Airport extreme wireless g Time machine F5D, F7D DIR825 DIR615, DIR600 BEFSR41, BEFSR81 RVS4000 WRT120N WRT160N WRT350N WRV200 WRV210 WRV54G MSTATEA PRO SAFE FVS318 WNR2000 CG814WG, CG814WT, CG814WCOM WNR834B ANY Will not allow phone to register Will not allow phone to register Intermittant one way audio Firmware version is incompatible with SIP Firmware 3.x, SIP ALG must be enabled for phone to register. When enabled, it interferes w/ SIP traffic Phones can't register or transfer One way audio after attendant transfers Problem with registrations Problem with registrations Transfer Issues Problem with registrations, loss of audio after transfers and dropped calls One way audio Will not allow phone to register or transfer Will not allow phones to register SIP ALG cannot be disabled, various quality problems Incompatible, SIP ringing message never arrives Multiple problems. Avoid Drops attended transfers Cannot be bridged due to use of other services IntelaCloud Approved w/ IT Vendor Configuration Manufacturer Model Issues 2wire Apple Arris Actiontec Ambit (now Ubee) Cisco Edgemarc Netopia SMC Sonicwall Watchguard Westell Airport extreme wireless n model TM502G MRC's All enterprise level devices DG834G DIR655 Most Models RVS210 WRT54G Series WRT55AG WRT610N WNR3500 WNR Most models

8 Cloud Hosted Pbx Nat/int SIP Tr ucking Hosted Business VoIP Hosted Call Center Solutions O u r S o l u t i o n s Multi Location Line Sharing VoIP / TDM Hosted Integration Vir tual Office Solutions Desktop Integrations Fax To / To Fax Mobile & Tablet Apps Self Care Management Por tal S m a r t H o s t e d S o l u t i o n s w w w. i n t e l a c l o u d. c o m Contact Us (877)360-PHONE (7466) (904) : Local (904) : Fax 8409 Baymeadows Road Suite 200 Jacksonville, Florida 32256