VoIP and Beyond Communications Enters a New Era

Size: px
Start display at page:

Download "VoIP and Beyond Communications Enters a New Era"

Transcription

1 VoIP and Beyond Communications Enters a New Era VoIP is a catalyst for change Change at an unprecedented rate Change with seismic implications

2 Structure This paper takes a bird s eye view of VoIP s multi-faceted impact on the market for real-time services and applications. A total makeover of the environment is taking place and the boundaries that used to categorize our use of communications are dissolving. This indicates the need for holistic solutions that address our needs both as business professionals and consumers solutions that Siemens markets and implements. They are broadly based on (a) systems and applications located on the company s premises or (b) solutions hosted by a network operator using Siemens carrier class systems. This paper has therefore been divided into these categories: however they do overlap, i.e. solutions can be based on a mix and match of (a) and (b). Terminology IP is a network protocol. VoIP is the technology that allows telephony traffic to be transported over IP networks: it s the technology that disrupted a real-time communications model that had been in place for 125 years. VoIP started on the Internet, which is an unmanaged network, but it is now being used on corporate intranets and in the network cores of service providers. The term IP Telephony is also used. In the office environment it is a convenient way of indicating that the functionality of an IP, packet-switched solution is the same or similar to that of the legacy PBX. IP Communications is an umbrella term. In this paper it is used to encompass the media types ( , Instant Messaging (IM), Voice and Video over IP) and real-time applications such as presence and push . Page 2

3 Contents Executive summary p.4 Overview p.4 Transitioning in enterprises p.5 Flexible, cost-effective migration p.5 All-IP environments p.6 Transitioning to Wireless LANs p.6 The service provider sector p.7 Common goals: different transition strategies p.7 IP Multimedia Subsystem (IMS) p.8 Push to talk over Cellular p.8 Hosted services for enterprises p.8 IP services in the home p.10 VoIP for cable companies p.10 VoIP devices for the home p.11 Conclusions p.12 Page 3

4 Executive summary IP communications is transforming the way people work together, play and stay in touch, creating exciting opportunities as well as intense competition. Migrating from legacy circuit-switched environments to next-generation IP network is a significant challenge for enterprises, large organizations and other businesses as well as carriers and service providers, i.e. fixed network, mobile network, and converged network operators. They require strategies and solutions that leverage the value of legacy installations and at the same time facilitate the implementation of IP-centric services and applications. Given the size and scope of the task it is clear that partnerships are required: more specifically, a partner is needed whose technology and solution portfolio matches the breadth and depth of the challenge. In addition, that partner should be able to demonstrate a total commitment to the set of groundbreaking technologies, solutions and devices that the term IP Communications encompasses. Siemens has the requisite set of capabilities and an unmatched portfolio for both enterprises and service providers, as this paper will demonstrate. Highlights include: a carrier-class platform that enables cost-effective migration from TDM to IP; platforms optimized for use in enterprises; a suite of real-time, presence-aware applications for enterprises; and a service provider solution that provides central multimedia control for mobile and converged networks. Overview A decade ago Voice over IP (VoIP) was feasible but not practical. Five years later it had become a seriously disruptive communications medium, but even then its role as an IP Communications catalyst was undervalued. Now we are transitioning to a communications-centric economy an exciting era that combines voice and multimedia with mobility, a consistent user experience and more much more. Convergence is not simply taking place at the network level, it has moved on from voice-only services and now takes in just about everything you can imagine: TV, photos, games, maps, stock reports, news feeds and so on. And broadband access in the home is enabling triple play service offers that feature video-on-demand and smart recording in the network. When voice is integrated with other media the user s device becomes a multimedia switchboard that uses the click-to-call paradigm. It may be a desktop PC employed in the office environment or a smartphone used by business and consumer users when they are mobile. This means that VoIP represents the first link in a pervasive, valueadded chain that extends to the convergence of real-time comms with real-time data. In addition, Wireless LAN technology is being used to make VoIP calls in offices and hot spots. The new hybrid Wi-Fi / DECT phones enable both wireless VoIP and regular telephony. And 3G mobile networks and phones are set to deliver wide-area VoIP in the second half of the decade. The impact of VoIP-centric networks, services, applications and devices is seismic, but so far we have only seen the tip of the IP Communications iceberg. At the same time the communications industry and its business customers are facing a formidable set of challenges. Siemens is a leading player in the industry and we meet those challenges across the board. They are met for enterprises as well as fixed and mobile network operators, which is important since it allows us to mix and match communications functionality in order to deliver the optimum solution to our customers. Page 4

5 Transitioning in enterprises Large enterprises have large phone bills so these companies were the early adopters and the transition to VoIP was made in two main phases. The first was the addition of gateways to corporate telephony switches so that the Virtual Private Networks (VPNs) employed for data communications could be used for voice. This development eliminated the need for expensive leased lines. Operating costs were therefore much lower; administration could be centralized; and the full functionality of PBXs could be extended to small sites. In this phase VoIP was simply the transport mechanism: the VPN became the carrier-class equivalent to the Internet. The second phase involves migrating to IP Communications, i.e. delivering real-time applications to the relevant employees. This process involves new communications platforms (IP PBXs) and new devices (IP phones). The way that they are implemented within corporate environments varies: different companies have different requirements and they will proceed along different timelines. The business case for IP Communications is compelling, but companies have made significant investments in legacy hardware. Flexible migration strategies are therefore needed and to implement them companies need a partner that has a flexible set of solutions. Flexible, cost-effective migration Siemens is a transition specialist. The company has won awards for its migration strategy, which combines minimal disruption with the protection of legacy investments in PBXs, phones and cabling. This is achieved via so-called converged platforms, a development that the company pioneered. Converged platforms protect investments in legacy phones and cabling as well as PBXs. They also enable interworking with legacy PBXs. As illustrated, converged platforms such as the HiPath 4000 employ circuit- and packet switching in the same system. One side connects to the PSTN and the other to the LAN. Legacy phones remain in place or they can be connected to the new platform via the circuit switched interface. IP Phones connect to the packet switching interface. Thus, only those employees who need IP Communications functionality are given IP phones. More IP phones can be added at any time and when the time comes to replace the legacy system the converged platform can take over the regular phones and the cabling. Page 5

6 All-IP environments Enabling elegant, cost-effective transitions from TDM to IP is important, but we are moving towards All-IP environments, as illustrated in this schematic. HiPath platforms provide call processing and IP communications functionality to a wide variety of client devices. In addition, many enterprises and other large organizations have or are implementing a complementary Wireless LAN infrastructure. Platforms such as the HiPath 2000, 5000 and 8000 are native IP platforms. These switches interoperate with legacy PBXs via gateways and they can be mixed and matched with converged platforms. This capability allows migration to proceed along different timelines at different sites, e.g. the headquarters of the company will typically move to an all-ip infrastructure before the smaller offices. It s therefore clear that the breadth and depth of the Siemens portfolio enables migration to align with corporate strategies and thereby deliver cost-effective solutions. Enterprises, network operators and homes are migrating to all-ip environments: it s only a question of time. Enterprise-wide networks will evolve in different ways, as indicated in the previous paragraph, but there is a generic topology. Relatively large all- IP switches will be located in the company s data centers and they will provide services to other sites. These centers will typically host mainstream business processes such as CRM and ERP and technical resources are on hand when the organization decides to integrate real-time communications with these real-time data processes. Enabling VoWLAN The Siemens WLAN portfolio enables data communications as well as robust, wireless VoIP. It allows companies to realize the benefits of true enterprise mobility. The portfolio offers wireless devices, access points and controllers, along with management software and professional services. The HiPath Wireless Controller is the centralized high-performance platform from which up to 200 access points can be controlled and managed. It can be interconnected with other wireless controllers to scale the mobility domains to thousands of access points. Controllers are available in a number of hardware configurations suited for different sized deployments. Located anywhere in the network, the controller aggregates all clients connected to the HiPath access points as well as those of third parties. In addition, Siemens can supply robust access points and Wi-Fi devices for use on factory floors and other industrial locations. Moreover, both the office and industrial WLAN installations can be integrated and managed from the same system. Page 6

7 The service provider sector The service provider sector comprises fixed and mobile network operators, cable companies, ISPs and virtual network operators. The first four categories employ different technologies and network architectures but they are all transitioning to IP and recognize the pivotal role of VoIP. Regular virtual network operators do not own any infrastructure; they lease capacity. Common goals: different transition strategies Voice revenues in fixed networks have declined as a result of intense competition and the ability to bundle a VoIP service with Internet access. Telephony will therefore become a free service that is employed alongside Instant Messaging (IM) and . Revenues will come via compelling bundles of added-value services, e.g. the socalled triple-play combination of TV, Internet and Telephony. Network operators are therefore starting to compete with cable operators and vice versa. The market will continue to pay a premium for mobility. In cellular networks voice is predicted to remain the biggest revenue source for the next five to ten years. MNOs are transitioning their network cores from circuit- to packet switching primarily to reduce OPEX, but this process is also needed to facilitate the delivery of value-added services. Migrating to IP is a formidable challenge for both fixed and mobile operators. Significant investments are required and regular services must be maintained in parallel with the introduction of new added-value services. The Siemens SURPASS platform meets the transition needs of both network categories and it also enables flexible transition strategies to be implemented. The SURPASS hiq 8000 softswitch platform allows network operators to construct an IP overlay network and, as illustrated, the SURPASS hie 9200 enables a seamless transition from TDM to IP. SURPASS hie 9200 legacy TDM and IP-based Next Generation Networks. It incorporates all the functionalities of EWSD, the world's most successful switching system, and those of the carrier-grade SURPASS hiq 8000 Softswitch on a single platform. In addition there is a portfolio of integrated voice, video, audio and data services for the home and for the business sector as well as applications such as IP Centrex, unified messaging and video telephony. And last but by no means least, there is the Siemens IMS solution for the delivery of IP-centric services over the new core networks. Page 7

8 IP Multimedia Subsystem (IMS) IMS provides unified session control for voice, real-time media and data services. Its open architecture allows for access independent service delivery. This groundbreaking solution encompasses all the wireline and wireless networks we employ at home, in the office or on the move. In other words, it enables the creation of converged, unified domains. This means that platforms can be located in the networks of wireline operators and ISPs. Consolidation is achieved via upgrades to the core networks, but no changes are made at the access level. IMS is access agnostic and this allows SIPcompliant, multi-radio phones to provide a consistent user experience over both cellular and Wi-Fi networks. IMS was specifically designed to enable real-time, user-to-user mobile functionality such as rich voice services and video telephony. Key mechanisms include session negotiation and management, QoS and mobility management. The platform also allows operators to offer IM as well as multimedia conferencing and chat rooms. In addition, IMS enables server-to-user services such as push and click to dial. The architecture also allows different services, e.g. presence, to share common components. Thus, no more communication island solutions: no more service silos. Instead, operators can create a dynamic service environment via the ability to introduce new services, quickly and economically. The service island model also needed to change since it makes roaming virtually impossible and without roaming many users, particularly business users, would be less than impressed with the new services that were on offer. Push to talk over Cellular Push to talk over Cellular (PoC) is another innovative IMS service. VoIP enables efficient use of radio resources, which are reserved for the duration of talk spurts instead of for an entire call session. This translates into much lower charges: only talk time is billed so two or more parties can stay online for hours yet at the same time it is very profitable for operators a real win:win scenario. Hosted services for enterprises One cannot overstate the importance of communications to the business community and the case for IP Communications is more than compelling, it s overwhelming. However, technical resources are needed to implement and manage in-house systems, which is why large enterprises were the early adopters. These resources are lacking in most SMBs and this sector accounts for around 50% of the gross national product of industrialized countries, so the opportunity for service providers is clearly enormous. In addition, the case for outsourcing communications services is becoming increasingly attractive to large organizations. Management may not see it as a core competence and it is possible that IT resources could be better directed, e.g. towards the integration of real-time communications with business processes. In addition to a comprehensive range of converged and native IP platforms and applications, Siemens recognizes the fact that real time communications applications can only realize their full potential when implemented and integrated with the knowledge and skill to fully optimize them. This is the only way that enterprises will get the return on investment they expect. Siemens has therefore created a service offer Page 8

9 that allows the company to work with clients on every stage of the technology lifecycle, from the design, implementation, maintenance and management of these solutions. In addition, there is a broad range of consulting and operational services designed to help enterprises develop more effective business models, improve business systems and processes, and even take over the day-to-day management of the communications network. Network operators have been able to offer baseline hosted voice service (aka Centrex) for decades. A Centrex service eliminates the need for PBXs the network operator manages the phones. It was a good concept but the technology was less than ideal when the company had several locations and it could not traverse national boundaries. As a result, Centrex was not particularly successful in Europe. A hosted service solution based on SURPASS Hosted Office. Recall that Siemens is agnostic about the delivery channel. The company also provides mix & match solutions based on HiPath systems and applications in the enterprise space and SURPASS in the service provider domain. These constraints do not apply to IP Centrex: IP eliminates distance; any office, anywhere in the world can be part of a unified network and be managed from a single location. Unfortunately the term is associated with the earlier TDM connectivity service and it does not convey the fact that IP telephony allows operators to offer a range of value-added services. The fact that both the CPE and hosted solutions come from the same vendor enables a complementary mix and match of wireline and mobile functionality. For example, the presence and availability of colleagues is displayed in the same way on different devices. And as indicated earlier, there is no need to know whether the other party is in the office or mobile: clicking on the relevant icon sets up the call. In addition, mobile devices can be brought into the corporate 4-digit numbering scheme. SURPASS Hosted Office incorporates a comprehensive array of carrier-class applications that meet the needs of SMBs and large enterprises, particularly those having several branch offices. IP Centrex is the core service: being IP-based allows instant network-wide coverage, multi-tenant capabilities and on-line feature upgrades. The solution has two key elements: the SURPASS hiq 8000 Softswitch and the SURPASS hiq 4200 Application Server. The former product provides control of media gateways, it coordinates the network intelligence presence in the various members of the SURPASS product family and enables PSTN interworking. The latter acts as a call feature server providing SIP-based IP Centrex functionality. The end points are SIP Page 9

10 IP services in the home Enterprises and other organizations were the early adopters of IP communications but value-added services are also relevant for business professionals working from home as well as regular consumers. The Siemens portfolio has solutions for both network operators and cable companies. Cable s premier service is TV, which indicates that access is broadband. This allows cable companies to add telephony and other IP-centric services to their offer. On the other side of the equation DSL technology has given local loops a broadband capability and this allows network operators to add TV to their traditional telephony service, which is transitioning to VoIP. VoIP is, of course, the enabler: the offer combines the best attributes of real-time voice, data and video. The benefit of features such as call forwarding, for example, is clearly enhanced when a Web portal is employed and unified messaging is a more convenient way of accessing and returning messages. The various network elements application servers, media gateway controllers and end-user devices can be deployed as needed and scaled accordingly. The application server is the SURPASS hiq 4200 and the SURPASS hiq 8000 Softswitch controls the media gateways. The key functionality of these products was given in the section on SURPASS Open Office. This indicates the ability of Siemens service platforms to deliver the services needed for business professionals as well as consumers. VoIP for cable companies Triple play is the term used to describe a bundled IP service offer comprising Internet access, and TV, which will normally have both subscription and regular channels. Cable companies are well placed to market themselves as major players in this emerging voice and multimedia sector. By the end of 2005, it is estimated that 14 million subscribers will sign up for VoIP from a cable TV service provider, according to the market research firm In-Stat. And as more cable companies invest in VoIP over the next few years, encouraged by the success of adding voice services to their offering, worldwide cable telephony penetration is projected to exceed 22 million by As in other areas of telecommunications, breakneck upgrades are out and the careful husbanding of legacy investments, with as little incremental extra capital expenditure as possible, is in. Telcos are adding xdsl to their copper networks to offer broadband Internet access and video-on-demand; cable TV operators are coming from the opposite direction. They are offering voice services on top of cable modem Internet access and multi-channel TV. This has become a mandatory move. For example, the leading cable operators in the US are seeing minimal growth (around 2.5% p.a.) due in part to increasing competition from satellite. In addition, they are looking for ways to cut both capital and operational expenditures without weakening their ability to tap new opportunities. Providing voice services over cable networks means deploying voice over IP technology and Siemens has a comprehensive portfolio of cable-ready components and systems. The principle component, the SURPASS hiq 8000 Softswitch, meets the PacketCable 1.1 specification and the Siemens solution supports both U.S. and European standards for delivering IP-based voice services. In addition, the products of Page 10

11 best-in-class partners are employed in order to deliver a full solution that includes support security, billing, and network management. VoIP devices for the home In this final section we take a brief look at Siemens VoIP competence with regard to wireless/cordless devices for use in the home. Siemens has been the leading vendor of cordless DECT handsets for many years and Gigaset is a well-known brand name. These devices provide key system functionality and are ideal for use in the home and small offices. Any party can pick up the call and transfer it with a message to another party. Adding a VoIP capability is a logical development and it has been enabled as a PC-based solution or, as shown here, as a dual-mode solution. In both cases an analog connection is available as an option. In this always on hybrid solution the user can decide whether to make an Internet or PSTN call and both lines can be used simultaneously. VoIP functionality includes basic call plus a buddy list, chat, alerts and IM. There is also a messaging capability, e.g. , store-and-forward and notification that works in conjunction with a service provider. And last but not least, Siemens has developed a range of cordless WLAN devices. The Gigaset SL75 WLAN handset shown on the right connects via the g air interface to a router that in turn connects to the Internet. The device can also be used in hot spots and WLAN office environments. The handset on the left is a Voice and Video over IP device. This is a proof of concept handset that represents the future of IP Communications in the home. Conclusions The combined impact of the Internet and the Web on data communications was seismic, but we take the amazing functionality for granted, which is the way great Page 11

12 technology works. Now we are witnessing the impact of VoIP and related IP-centric technologies on telephony. In a decade VoIP has transitioned from a poor quality, PCto-PC medium to a mainstream medium. However, it is VoIP s role as a catalyst that is really significant. Brand-new communications concepts are coming to the homes and offices; new markets are being created; but the convergence of voice and data in enterprises and the transition to IP in public networks are complex tasks that require significant investments backed by long-term strategies. In addition, carriers are facing competition on new fronts, but at the same time the new markets are generating brand-new opportunities. Nobody has all the answers to this complex mix of issues and opportunities, but Siemens has more than most other vendors. As the previous pages have shown, the company s communications portfolio is both broad and deep, and it is backed by consultancy and management services. Systems address the needs of enterprises and carriers; the functionality addresses our needs as business professionals and consumers. Page 12

Efficient evolution to all-ip

Efficient evolution to all-ip Press information June 2006 Efficient evolution to all-ip The competitive landscape for operators and service providers is constantly changing. New technologies and network capabilities enable new players

More information

Voice Over Internet Protocol (VoIP) Issues and Challenges William McCrum mccrum.william@ic.gc.ca

Voice Over Internet Protocol (VoIP) Issues and Challenges William McCrum mccrum.william@ic.gc.ca Voice Over Internet Protocol (VoIP) Issues and Challenges William McCrum Phone: +1 613-990-4493 Fax: Email: +1 613-957-8845 mccrum.william@ic.gc.ca Content Network Evolution and drivers VoIP Realizations

More information

Convergence: The Foundation for Unified Communications

Convergence: The Foundation for Unified Communications Convergence: The Foundation for Unified Communications Authored by: Anthony Cimorelli, Senior Product Marketing Manager Onofrio Norm Schillaci, Principal Sales Engineer Michelle Soltesz, Director, Marketing

More information

Which of the following types of phone service does your company use for its primary means of voice communications

Which of the following types of phone service does your company use for its primary means of voice communications VoIP and the SMBs - Tapping the Market By Matt Delpercio Despite the benefits of IP telephony, only a small percentage of small to medium businesses (SMBs) use VoIP as their primary means of voice communications.

More information

GENBAND Overview and UC Solution. -Common Platform Uncommon Performance

GENBAND Overview and UC Solution. -Common Platform Uncommon Performance GENBAND Overview and UC Solution -Common Platform Uncommon Performance Corporate Profile Employees 2,200 Solutions Switching, Networking and Applications Operations 50 Sales and Support Centers Market

More information

MARKET BRIEF Plug and Play: Managed IP Telephony

MARKET BRIEF Plug and Play: Managed IP Telephony MARKET BRIEF Plug and Play: Managed IP Telephony Sponsored by: NEC William Stofega September 2006 IP TELEPHONY: BENEFITS AND CHALLENGES Global Headquarters: 5 Speen Street Framingham, MA 01701 USA P.508.872.8200

More information

Nokia Siemens Networks mobile softswitching Taking voice to the next level

Nokia Siemens Networks mobile softswitching Taking voice to the next level Nokia Siemens Networks mobile softswitching Taking voice to the next level Providing an answer for today and tomorrow Evolving technologies Nokia Siemens Networks provides a solid platform for the future

More information

Product Range TELES NGN

Product Range TELES NGN TELES Class 5 NGN TELES NGN Product Range TELES Class 5 Solution is a standard based, scalable architecture that minimizes integration time and enables you to go live quickly. The solution is access agnostic

More information

Building Voice VPN with Simton IPX

Building Voice VPN with Simton IPX Building Voice VPN with Simton IPX (Simton Technologies, Inc.) Version 6 With Simton IPX, the small and medium businesses can easily consolidate data and voice network together to increase productivity,

More information

MPLS: Enabling Fixed-Mobile Convergence

MPLS: Enabling Fixed-Mobile Convergence MPLS: Enabling Fixed-Mobile Convergence Barry M. Tishgart Vice President, Managed Services 2006 11 10 SPRINT, the "Going Forward" logo, the NEXTEL name and logo and other trademarks are trademarks of Sprint

More information

Freedom! HiPath MobileConnect Delivering on the Promise of Fixed Mobile Convenience. Communication for the open minded

Freedom! HiPath MobileConnect Delivering on the Promise of Fixed Mobile Convenience. Communication for the open minded Freedom! HiPath MobileConnect Delivering on the Promise of Fixed Mobile Convenience Communication for the open minded www.siemens.com/us/open/mobileconnect Call Me! Remember when communication was that

More information

Fixed-Mobile Convergence

Fixed-Mobile Convergence Fixed-Mobile Convergence Let s keep it simple Abstract Fixed-Mobile Convergence allows network and service operators to make more efficient use of existing access technologies (GSM, DSL, WiFi), as well

More information

VoIP in the Enterprise

VoIP in the Enterprise VoIP in the Enterprise Date: March. 2005 Author: Sonia Hanson Version: 1.1 1 1 Background Voice over IP In the late 1990s Voice over IP (VoIP) was seen as a disruptive new technology that had the potential

More information

Implementation Guide. Simplify, Save, Scale VoIP: The Next Generation Phone Service. A single source for quality voice and data services.

Implementation Guide. Simplify, Save, Scale VoIP: The Next Generation Phone Service. A single source for quality voice and data services. Implementation Guide Simplify, Save, Scale VoIP: The Next Generation Phone Service A single source for quality voice and data services. > > > > > > > > > > All signs point to VoIP so letês get started.

More information

Truly Unified Communications. This could be your corporate network:

Truly Unified Communications. This could be your corporate network: The Comdasys MC Solution brings the features of your IP-PBX to your mobile phone in the palm of your hand. Its two components, the MC Controller and the MC Client, will enhance your business mobility.

More information

Figure 1. Traditional PBX system based on TDM (Time Division Multiplexing).

Figure 1. Traditional PBX system based on TDM (Time Division Multiplexing). Introduction to IP Telephony In today s competitive marketplace, small businesses need a network infrastructure that will not only save their business money, but also enable them to be more efficient and

More information

Packetized Telephony Networks

Packetized Telephony Networks Packetized Telephony Networks Benefits of Packet Telephony Networks Traditionally, the potential savings on long-distance costs was the driving force behind the migration to converged voice and data networks.

More information

MANAGED TELEPHONE AND INTERNET SERVICES

MANAGED TELEPHONE AND INTERNET SERVICES MANAGED TELEPHONE AND INTERNET SERVICES Managed Business Solutions Market Brief Insert service provider logo here 2001 Nortel Networks. All Rights Reserved. CONTENTS Introduction...2 Managed Business Solutions...

More information

Cisco Satellite Services Platform Delivering Managed Services over Satellite

Cisco Satellite Services Platform Delivering Managed Services over Satellite Solution Overview Cisco Satellite Services Platform Delivering Managed Services over Satellite With the increase in available bandwidth from the launch of high-throughput satellites, satellite service

More information

VoIP Solutions Guide Everything You Need to Know

VoIP Solutions Guide Everything You Need to Know VoIP Solutions Guide Everything You Need to Know Simplify, Save, Scale VoIP: The Next Generation Phone Service Ready to Adopt VoIP? 10 Things You Need to Know 1. What are my phone system options? Simplify,

More information

Fixed Mobile Convergence

Fixed Mobile Convergence Fixed Mobile Convergence Brough Turner Senior Vice President, Chief Technology Officer http://blogs.nmscommunications.com/communications NMS at a Glance Founded in 1983, publicly traded since 1994 Technology

More information

52-30-15 DATA COMMUNICATIONS MANAGEMENT. Larry Schessel INSIDE

52-30-15 DATA COMMUNICATIONS MANAGEMENT. Larry Schessel INSIDE 52-30-15 DATA COMMUNICATIONS MANAGEMENT VOICE AND DATA NETWORK INTEGRATION Larry Schessel INSIDE Voice and Data Networks; Voice Over Internet Protocol; VoIP Products; Voice and Data Network Integration;

More information

Application Note VoIP in the Hospitality Market Powered by AudioCodes Media Gateways The Challenge Recent developments in technology and telecom have touched all aspects of life, and all global markets.

More information

Connect and Collaborate With Unified Communications

Connect and Collaborate With Unified Communications 1 Connect and Collaborate With Unified Communications David Schenkel, ADTRAN, david.schenkel@adtran.com Industry Briefings 2 Sunday, 16 January 2011, 13:30 15:00 Location: Nautilus 1 2 Who is ADTRAN? Leading

More information

Why a compelling end-user experience demands integration of network-based and premises-based solutions.

Why a compelling end-user experience demands integration of network-based and premises-based solutions. Enterprise Mobility Why a compelling end-user experience demands integration of network-based and premises-based solutions. By P. Carden Mobility represents an area of great change and opportunity for

More information

Unified Communications and Desktop Integration

Unified Communications and Desktop Integration S T R A T E G I C W H I T E P A P E R Unified Communications and Desktop Integration Unified communications (UC) is recognized as one of the top strategic new technology areas in IT operations. The Alcatel-Lucent

More information

VoIP Deployment Options

VoIP Deployment Options AN ATLANTIC-IT.NET WHITEPAPER VoIP Deployment Options Whether cloud-based or on premises, IP-based voice platforms can deliver a wide range of significant business benefits. 2 VoIP Deployment Options EXECUTIVE

More information

Return on Investment With Voice Over IP Linda Mills Vice President, Voice Applications MCI

Return on Investment With Voice Over IP Linda Mills Vice President, Voice Applications MCI Return on Investment With Voice Over IP Linda Mills Vice President, Voice Applications MCI EV9250. 05/04 What s Driving Adoption of Convergence? Financial benefits: > Reduced up-front and recurring costs

More information

Cisco Introduces Broad Support for SIP across Packet Voice Products

Cisco Introduces Broad Support for SIP across Packet Voice Products Cisco Introduces Broad Support for SIP across Packet Voice Products External Presentation Session Number 1 Endpoints with voice driving converged IP infrastructure Voice Portals PDA Unified Messaging PC

More information

SIP Trunking: Evolution and Position in the Market Today VoiceCon, November 2008

SIP Trunking: Evolution and Position in the Market Today VoiceCon, November 2008 SIP Trunking: Evolution and Position in the Market Today VoiceCon, November 2008 Alla Reznik Director of Marketing Global VoIP Services GLOBAL CAPABILITY. PERSONAL ACCOUNTABILITY. 2008 Verizon. All Rights

More information

Whitepaper Mobile Enterprise. The path to the Mobile Enterprise

Whitepaper Mobile Enterprise. The path to the Mobile Enterprise Whitepaper Mobile Enterprise The path to the Mobile Enterprise 1 Executive summary At Ericsson, we are in a unique position to help enterprises achieve a truly mobile way of working. This involves providing

More information

Colt VoIP Access. 2010 Colt Technology Services Group Limited. All rights reserved.

Colt VoIP Access. 2010 Colt Technology Services Group Limited. All rights reserved. Colt VoIP Access 2010 Colt Technology Services Group Limited. All rights reserved. Business requirements Are you looking for ways to simplify management of national or even international voice services

More information

November 2013. The Business Value of SIP Trunking

November 2013. The Business Value of SIP Trunking November 2013 S P E C I A L R E P O R T The Business Value of SIP Trunking Table of Contents Introduction... 3 What Is SIP Trunking?... 3 What Is the Demand for SIP Trunking?... 5 How Does SIP Trunking

More information

BT Unified Trading communication. The Future Delivered

BT Unified Trading communication. The Future Delivered BT Unified Trading communication The Future Delivered BT Unified Trading With BT Unified Trading, BT has set the benchmark for the next decade by bringing to market a powerful, cost-effective, software-based

More information

SIP Trunking: The New Normal in the Cloud Era

SIP Trunking: The New Normal in the Cloud Era SIP Trunking: The New Normal in the Cloud Era Executive Summary As IP and VoIP technologies continue to mature and the thirst for cloud services escalates, the SIP Trunking market is growing rapidly, driven

More information

Dialogic BorderNet Session Border Controller Solutions

Dialogic BorderNet Session Border Controller Solutions Dialogic BorderNet Session Border Controller Solutions Dialogic BorderNet Session Border Controllers Transform, Connect and Secure Today s Networks and Services Dialogic BorderNet Session Border Controller

More information

Enhanced Enterprise SIP Communication Solutions

Enhanced Enterprise SIP Communication Solutions Enhanced Enterprise SIP Communication Solutions with Avaya Aura and Allstream SIP Trunking An Allstream White Paper 1 Table Of Contents Beyond VoIP 1 SIP Trunking delivers even more benefits 1 Choosing

More information

BT Hosted IPT (VoIP)

BT Hosted IPT (VoIP) BT Hosted IPT (VoIP) What is Convergence? Currently, we see applications on distinct technologies Voice PBX / ISDN / PSTN Data LAN / WAN Video Dedicated VC link What is Convergence? Currently, we see applications

More information

Global Headquarters: 5 Speen Street Framingham, MA 01701 USA P.508.872.8200 F.508.935.4015 www.idc.com

Global Headquarters: 5 Speen Street Framingham, MA 01701 USA P.508.872.8200 F.508.935.4015 www.idc.com WHITE PAPER Converged Business Networks: Simplifying Network Complexity Sponsored by: Level 3 Melanie Posey November 2010 Global Headquarters: 5 Speen Street Framingham, MA 01701 USA P.508.872.8200 F.508.935.4015

More information

Beyond VoIP: Growth Via New Services

Beyond VoIP: Growth Via New Services 9,82 7,64 5,46 1,08 Information and Communication Networks Beyond VoIP: Growth Via New Services 1 Who are we? Siemens Carrier-Grade Voice: #1 in TDM voice worldwide (Gartner & Dataquest) NGN Strategy:

More information

A Cable Telephony Case Study: HOT Telecom

A Cable Telephony Case Study: HOT Telecom A Cable Telephony Case Study: HOT Telecom Powered by AudioCodes Mediant 2000 and Mediant 8000 Media Gateways HOT Telecom, the Israeli cable operator has deployed AudioCodes Media Gateways into their VoIP

More information

Operating in Two Worlds: Routing Plan Management for VoIP/PSTN Compatibility

Operating in Two Worlds: Routing Plan Management for VoIP/PSTN Compatibility Operating in Two Worlds: Routing Plan Management for VoIP/PSTN Compatibility Nominum, Inc. 2385 Bay Road Redwood City, CA 94063 (650) 381-6000 www.nominum.com Contents Operating in Two Worlds... 1 Routing

More information

Time Division Multiplexing to Internet Protocol Business.Frontier.com/Solutions 1

Time Division Multiplexing to Internet Protocol Business.Frontier.com/Solutions 1 Time Division Multiplexing to Internet Protocol Time Division Multiplexing to Internet Protocol Business.Frontier.com/Solutions Executive Summary Businesses looking to secure a foothold as a competitive

More information

EXPLOITING SIMILARITIES BETWEEN SIP AND RAS: THE ROLE OF THE RAS PROVIDER IN INTERNET TELEPHONY. Nick Marly, Dominique Chantrain, Jurgen Hofkens

EXPLOITING SIMILARITIES BETWEEN SIP AND RAS: THE ROLE OF THE RAS PROVIDER IN INTERNET TELEPHONY. Nick Marly, Dominique Chantrain, Jurgen Hofkens Nick Marly, Dominique Chantrain, Jurgen Hofkens Alcatel Francis Wellesplein 1 B-2018 Antwerp Belgium Key Theme T3 Tel : (+32) 3 240 7767 Fax : (+32) 3 240 8485 E-mail : Nick.Marly@alcatel.be Tel : (+32)

More information

Implementing Fax over IP in your Organization

Implementing Fax over IP in your Organization Implementing Fax over IP in your Organization White Paper Open Text Fax and Document Distribution Group August 2009 Abstract Once voice systems have migrated to VoIP, fax communications are the next logical

More information

Creating the Unified Multi-Service Demarcation Point

Creating the Unified Multi-Service Demarcation Point Creating the Unified Multi-Service Demarcation Point Powered by AudioCodes Multi-Service Business Gateways (MSBG) The Challenge Enterprise organizations building their ICT infrastructure face many challenges.

More information

Accelerate with OpenScape Office

Accelerate with OpenScape Office Accelerate with OpenScape Office Take your business to the next level with Unified Communications and Collaboration. Our UCC solutions can help your business - no matter how big or small get more done

More information

VoIP trends in Fixed Network Operators

VoIP trends in Fixed Network Operators VoIP trends in Fixed Network Operators Petros Sarantopoulos Carrier Networks Control SIEMENS GREECE Agenda Standardization MSFORUM / ETSI TISPAN Towards Class-5 VoIP Future trends ETSI NGN Overview Standardization

More information

Accelerate! Communication for the open minded. Siemens Enterprise Communications www.siemens-enterprise.com

Accelerate! Communication for the open minded. Siemens Enterprise Communications www.siemens-enterprise.com Accelerate! OpenScape Office Take your business to the next level with Unified Communications and Collaboration. Our UCC solutions can help your business - no matter how big or small get more done and

More information

Hosted PBX Platform-asa-Service. Offering

Hosted PBX Platform-asa-Service. Offering Hosted PBX Platform-asa-Service Offering Hosted PBX Platform Overview VoIP Logic s Hosted PBX Platform-as-a-Service (PaaS) delivers cloud-based PBX functionality encompassing traditional PBX features as

More information

Voice Trunking in an IP World: Charting a Practical Path for PRI and SIP. Michael Harris Kinetic Strategies

Voice Trunking in an IP World: Charting a Practical Path for PRI and SIP. Michael Harris Kinetic Strategies Voice Trunking in an IP World: Charting a Practical Path for PRI and SIP Michael Harris Kinetic Strategies 1 Voice Trunking in an IP World: Charting a Practical Path for PRI and SIP Information technology

More information

NEWT Managed PBX A Secure VoIP Architecture Providing Carrier Grade Service

NEWT Managed PBX A Secure VoIP Architecture Providing Carrier Grade Service NEWT Managed PBX A Secure VoIP Architecture Providing Carrier Grade Service This document describes the benefits of the NEWT Digital PBX solution with respect to features, hardware partners, architecture,

More information

Allstream Converged IP Telephony

Allstream Converged IP Telephony Allstream Converged IP Telephony SIP Trunking Solution An Allstream White Paper 1 Table of contents Introduction 1 Traditional trunking: a quick overview 1 SIP trunking: a quick overview 1 Why SIP trunking?

More information

Fixed versus Mobile Turning Convergence into Reality. Dieter Schuler, Wouter Franx Lucent Technologies

Fixed versus Mobile Turning Convergence into Reality. Dieter Schuler, Wouter Franx Lucent Technologies Fixed versus Mobile Turning Convergence into Reality Dieter Schuler, Wouter Franx Lucent Technologies Agenda Fixed Mobile Convergence Service Definition Operator Challenges IP Multimedia Subsystem the

More information

Empowering Enterprise-Wide Customer Service with SIP

Empowering Enterprise-Wide Customer Service with SIP Empowering Enterprise-Wide Customer Service with SIP Table of contents Customer Service in Evolution...1 SIP Enabling IP Customer Service Transformation...6 Unified Communications and Collaborations Improve

More information

UC FOR THE CLOUD ERA HOSTED, VIRTUAL & MANAGED

UC FOR THE CLOUD ERA HOSTED, VIRTUAL & MANAGED UC FOR THE CLOUD ERA HOSTED, VIRTUAL & MANAGED WHITE PAPER WHITE PAPER UC FOR THE CLOUD ERA 2 COMMUNICATION: THE FOUNDATION OF BUSINESS In the past, the private branch exchange (PBX) likely saved your

More information

UNIVERGE SV8000 Series. Fulfilling the promise of UNIVERGE 360

UNIVERGE SV8000 Series. Fulfilling the promise of UNIVERGE 360 UNIVERGE SV8000 Series Fulfilling the promise of UNIVERGE 360 It s all about change And preparing for it Our working environment is rapidly changing, with organizations of all types continually looking

More information

BLACK BOX. The Changing Communications Market. PBX Systems for Voice over IP (VoIP)

BLACK BOX. The Changing Communications Market. PBX Systems for Voice over IP (VoIP) The Changing Communications Market BLACK BOX Learn how this new technology is in reach for small and medium businesses (SMBs). Hybrid PBX VoIP Gateways Box IP Phones Headsets 724-746-5500 blackbox.com

More information

SIP Trunking: A new voice in communications service

SIP Trunking: A new voice in communications service Charter Business : White paper SIP Trunking: A new voice in communications service WHITE PAPER With the rise of next-generation technology, business customers have more options than ever from providers

More information

Succession VoIP Services

Succession VoIP Services Position Paper Succession VoIP Services The dramatic downturn in the global economy over the last three years has created a number of formidable challenges for telecommunications service providers. Service

More information

Selecting the Right SIP Phone for Your IP PBX By Gary Audin May 5, 2014

Selecting the Right SIP Phone for Your IP PBX By Gary Audin May 5, 2014 Selecting the Right SIP Phone for Your IP PBX By Gary Audin May 5, 2014 There are many Session Initiation Protocol (SIP) phones on the market manufactured by IP PBX vendors and third parties. Selecting

More information

Six Questions to Answer When Buying a Phone System

Six Questions to Answer When Buying a Phone System 2016 NEW PHONE SYSTEM BUYER S GUIDE Six Questions to Answer When Buying a Phone System In addition to the most comprehensive portfolio of voice communications, data and wireless networking products in

More information

Best Effort gets Better with MPLS. Superior network flexibility and resiliency at a lower cost with support for voice, video and future applications

Best Effort gets Better with MPLS. Superior network flexibility and resiliency at a lower cost with support for voice, video and future applications Best Effort gets Better with MPLS Superior network flexibility and resiliency at a lower cost with support for voice, video and future applications A White Paper on Multiprotocol Label Switching October,

More information

PETER CUTLER SCOTT PAGE. November 15, 2011

PETER CUTLER SCOTT PAGE. November 15, 2011 Future of Fax: SIP Trunking PETER CUTLER SCOTT PAGE November 15, 2011 QUESTIONS AND ANSWERS TODAY S SPEAKERS Peter Cutler Vice President of Sales Instant InfoSystems Scott Page Subject Matter Expert Dialogic

More information

Toll-bypass Long Distance Calling... 1. What Is VOIP?... 2. Immediate Cost Savings... 3. Applications... 3. Business Quality Voice...

Toll-bypass Long Distance Calling... 1. What Is VOIP?... 2. Immediate Cost Savings... 3. Applications... 3. Business Quality Voice... telephony internet access remote access modems Content Toll-bypass Long Distance Calling... 1 What Is VOIP?... 2 That Was Then... This is Now... Immediate Cost Savings... 3 Applications... 3 Office-to-office

More information

Voice over Internet Protocol (VoIP) solutions portfolio. Building the bridge to IP everywhere. Network and Service Provider Solutions

Voice over Internet Protocol (VoIP) solutions portfolio. Building the bridge to IP everywhere. Network and Service Provider Solutions Voice over Internet Protocol (VoIP) solutions portfolio Building the bridge to IP everywhere Network and Service Provider Solutions HP is the only company that maintains expertise in telecom core network

More information

1/16/07 Jon Arnold OK WITH CORRECTIONS NO FURTHER PROOF NEEDED CORRECTIONS REQUIRED SHOW NEW PROOF

1/16/07 Jon Arnold OK WITH CORRECTIONS NO FURTHER PROOF NEEDED CORRECTIONS REQUIRED SHOW NEW PROOF APPROVAL Date: Description: Analysts In Media Level 9, 55 Broad Street, New York, NY, 10004 T +212 488 1777 F +212 785 2593 IMPORTANT Job#: PLEASE check this proof carefully for errors and omissions. Your

More information

Supporting Municipal Business Models with Cisco Outdoor Wireless Solutions

Supporting Municipal Business Models with Cisco Outdoor Wireless Solutions Supporting Municipal Business Models with Cisco Outdoor Wireless Solutions EXECUTIVE SUMMARY Outdoor wireless networks are playing a vital role in helping municipalities deliver critical services to citizens.

More information

business phone systems

business phone systems SDN Communications business phone systems Combine and streamline your communication tools www.sdncommunications.com avaya phone systems improve business agility - reduce costs - increase productivity If

More information

Unified Communications as a Service (UCaaS)

Unified Communications as a Service (UCaaS) Unified Communications as a Service (UCaaS) RE-THINK: what s possible A FlexTEL White Paper April 2012 Table of Contents Introduction... Unified Communication Trends... The Challenges of Building a VoIP

More information

White Paper ON Dual Mode Phone (GSM & Wi-Fi)

White Paper ON Dual Mode Phone (GSM & Wi-Fi) White Paper ON Dual Mode Phone (GSM & Wi-Fi) Author: N Group 1.0 Abstract Dual Mode Handset is in demand for converged Network, Access, Billing, and Operation environment. Dual mode handsets provide cost

More information

FMC Market View Qualcomm Incorporated December 2007

FMC Market View Qualcomm Incorporated December 2007 Qualcomm Incorporated December 2007 Table of Contents Executive Summary... 1 [1] What is Fixed-Mobile Convergence (FMC)... 1 [2] Benefits of FMC... 2 2.1 Benefits to Operators... 2 2.2 Benefits to Customers...

More information

Levelling the Playing Field

Levelling the Playing Field ROGERS WHITE PAPER 1 Rev. May 2011 page 2 2 TABLE OF CONTENTS Introduction 3 Small Business Telephony Options 4 Basic Phone Service 4 Traditional PBX and Key Systems 4 Digital Services Business Cable and

More information

UNIVERGE SV8000 Series. Fulfilling the promise of UNIVERGE 360

UNIVERGE SV8000 Series. Fulfilling the promise of UNIVERGE 360 UNIVERGE SV8000 Series Fulfilling the promise of UNIVERGE 360 It s all about change And preparing for it Our working environment is rapidly changing, with organizations At NEC, we understand these challenges

More information

The Business Value of SIP Trunking

The Business Value of SIP Trunking July 2013 US$39.00 S P E C I A L R E P O R T The Business Value of SIP Trunking By Khali Henderson Editor-in-Chief, Channel Partners COMMUNICATIONS Table of Contents Introduction... 3 What Is SIP Trunking?...

More information

WHITE PAPER. Centrally Monitoring Set-tops and Implementing Whole-Home Video Assurance

WHITE PAPER. Centrally Monitoring Set-tops and Implementing Whole-Home Video Assurance WHITE PAPER Centrally Monitoring Set-tops and Implementing Whole-Home Video Assurance Contents Introduction...3 The Need for Home Network Visibility for Managing Video Services...3 Video Service Assurance:

More information

The Future of Business Collaboration. Delivered.

The Future of Business Collaboration. Delivered. Singtel Business Product Factsheet Managed Unified Communications-as-a-Service Defense Services The Future of Business Collaboration. Delivered. Looking to meet changing business communications needs but

More information

To IP or Not To IP That is the question

To IP or Not To IP That is the question To IP or Not To IP That is the question As an end user you have many choices with regard to telecommunication including provisioning with PBX s converged PBX s or Key Hybrid systems or pure IP Telephony.

More information

Delivering effective voice services over your IP Network

Delivering effective voice services over your IP Network Delivering effective voice services over your IP Network Why duplicate costs? Voice and data networks have evolved independently of each other and consequently most organisations operate two separate networks,

More information

Unified messaging is provided to over 1,000 users today and continues to increase along with campus growth.

Unified messaging is provided to over 1,000 users today and continues to increase along with campus growth. IV. Voice Services Current Outlook Voice services on campus and at several off-campus sites are provided by an Aastra MD110 PBX. There are approximately 17,200 campus lines and 1,000 trunk lines. The telephone

More information

The Key Components of a Cloud-Based Unified Communications Offering

The Key Components of a Cloud-Based Unified Communications Offering The Key Components of a Cloud-Based Unified Communications Offering Organizations must enhance their communications and collaboration capabilities to remain competitive. Get up to speed with this tech

More information

Accelerate with OpenScape Office

Accelerate with OpenScape Office Accelerate with OpenScape Office Take your business to the next level with Unified Communications and Collaboration. Our UCC solutions can help your business - no matter how big or small get more done

More information

Contents. Specialty Answering Service. All rights reserved.

Contents. Specialty Answering Service. All rights reserved. Contents 1 Introduction... 2 2 PBX... 3 3 IP PBX... 4 3.1 How It Works... 4 3.2 Functions of IP PBX... 5 3.3 Benefits of IP PBX... 5 4 Evolution of IP PBX... 6 4.1 Fuelling Factors... 6 4.1.1 Demands from

More information

Contents Introduction Why Fax over IP? How Real-time Fax over IP works Implementation with MessagePlus/Open Summary. About this document

Contents Introduction Why Fax over IP? How Real-time Fax over IP works Implementation with MessagePlus/Open Summary. About this document Fax over IP Contents Introduction Why Fax over IP? How Real-time Fax over IP works Implementation with MessagePlus/Open Summary About this document This document describes how Fax over IP works in general

More information

VoIP Services. Maurice Duault mduault@cisco.com. 2001, Cisco Systems, Inc. All rights reserved.

VoIP Services. Maurice Duault mduault@cisco.com. 2001, Cisco Systems, Inc. All rights reserved. VoIP Services Maurice Duault mduault@cisco.com 2001, Cisco Systems, Inc. All rights reserved. 1 Agenda Distributed Softswitch Residential Business VoIP access Multiservice over VPN Managed IP Telephony

More information

Preside. Increasing deregulation in the telecommunications

Preside. Increasing deregulation in the telecommunications Portfolio Brief Nortel Networks Preside Solutions for IP Networks and Services Dial Access Management Overcome outsourcing challenges, capture the richness of call details and manage multiple RAS-enabled

More information

Cisco Virtual Office Unified Contact Center Architecture

Cisco Virtual Office Unified Contact Center Architecture Guide Cisco Virtual Office Unified Contact Center Architecture Contents Scope of Document... 1 Introduction... 1 Platforms and Images... 2 Deployment Options for Cisco Unified Contact Center with Cisco

More information

North American VoIP Access and SIP Trunking Services Markets

North American VoIP Access and SIP Trunking Services Markets North American VoIP Access and SIP Trunking Services Markets UC Adoption and Increasing Customer Awareness Drive Demand for SIP Trunking Services September 2011 Table of Contents Executive Summary - Executive

More information

Session Border Controllers in Enterprise

Session Border Controllers in Enterprise A Light Reading Webinar Session Border Controllers in Enterprise Thursday, October 7, 2010 Hosted by Jim Hodges Senior Analyst Heavy Reading Sponsored by: Speakers Natasha Tamaskar VP Product Marketing

More information

Lantiq s DSLTE technology enables carriers to offer combined DSL and LTE for highest data rates

Lantiq s DSLTE technology enables carriers to offer combined DSL and LTE for highest data rates Backgrounder Lantiq s DSLTE technology enables carriers to offer combined DSL and LTE for highest data rates A growing number of network operators face the competitive challenge to offer broadband access

More information

White Paper. D-Link International Tel: (65) 6774 6233, Fax: (65) 6774 6322. E-mail: info@dlink.com.sg; Web: http://www.dlink-intl.

White Paper. D-Link International Tel: (65) 6774 6233, Fax: (65) 6774 6322. E-mail: info@dlink.com.sg; Web: http://www.dlink-intl. Introduction to Voice over Wireless LAN (VoWLAN) White Paper D-Link International Tel: (65) 6774 6233, Fax: (65) 6774 6322. Introduction Voice over Wireless LAN (VoWLAN) is a technology involving the use

More information

Portfolio Journey OpenScape 4000

Portfolio Journey OpenScape 4000 Portfolio Journey OpenScape 4000 You ve seen all the changes in communications over the last decade. One solution is there every step of the way, adapting, changing, and evolving. Making sure your business

More information

Fixed-Mobile Convergence. White Paper

Fixed-Mobile Convergence. White Paper Fixed-Mobile Convergence White Paper 02/16 Fixed-Mobile Convergence Contents 03 Abstract 04 Executive summary 05 Convergence, it s happening now 06 Operators plan for FMC 07 Device convergence 08 Service

More information

S-Series SBC Interconnect Solutions. A GENBAND Application Note May 2009

S-Series SBC Interconnect Solutions. A GENBAND Application Note May 2009 S-Series SBC Interconnect Solutions A GENBAND Application Note May 2009 Business Requirements A ubiquitous global voice service offering is the challenge among today s large service providers. The need

More information

Nokia Siemens Networks Network management to service management - A paradigm shift for Communications Service Providers

Nokia Siemens Networks Network management to service management - A paradigm shift for Communications Service Providers White paper Nokia Siemens Networks Network management to service management - A paradigm shift for Communications Service Providers Service management solutions enable service providers to manage service

More information

The Key Components of a Cloud-Based UC Offering

The Key Components of a Cloud-Based UC Offering The Key Components of a Cloud-Based UC Offering Organizations must enhance their communications and collaboration capabilities to remain competitive. Get up to speed with this tech primer and find new

More information

Annual Analyst Briefing

Annual Analyst Briefing Annual Analyst Briefing BT Wholesale 15 December 2011 Legal disclaimer: Information is accurate at the time of issue but is subject to change. Applicable BT standard terms and conditions apply. Plans are

More information

Multimedia Conferencing Solutions

Multimedia Conferencing Solutions Multimedia Solutions Fixed users are migrating to... Mobile Audio users are migrating to... Video CSPs are migrating to... Radisys ECONOMICAL FLEXIBLE RELIABLE DIFFERENTIATED INTEGRATED SCALABLE The conferencing

More information

Business Services: Hosted PBX And Beyond

Business Services: Hosted PBX And Beyond Business White Paper Business Services: Hosted PBX And Beyond Table of contents 2 Executive Summary 3 Legacy Environments 5 Solving the Communications Puzzle 6 Hosted PBX 10 Pulling it all together 12

More information

Introduction: Unified Communications Changes

Introduction: Unified Communications Changes Transformation of Enterprise Communications Network Topologies Driven by Unified Communications Adoption Including Collaboration and Social Networking Introduction: Unified Communications Changes Innovative

More information