Keep Your Business InTune. Application Quality Management

Transcription

1 Keep Your Business InTune Application Quality Management

2 The BMC Software Automation Solution The Environment Mission-critical mainframe applications are the lifeblood for many corporations. The increasing role of e-business is placing greater strains on the mainframe and on the over-burdened technical staff. Millions of dollars are wasted each year by poorly performing applications consuming more resources than necessary. Now, more than ever, there is a need to maintain highly efficient applications through Application Quality Management (AQM). The Challenge IT executives face the often opposed goals of reducing the cost of developing and running a wide range of mainframe applications while improving quality and customer satisfaction. Application developers are focused on functionality and often do not have time to consider application performance. When new and modified applications hit production, the IT staff is under pressure to keep the applications and system running to meet service level requirements at the lowest cost. Few have time to consider application performance until it s too late, and mainframe resources are already constrained. For many, a costly upgrade seems to be the only answer. Application Quality Management offers a more cost-effective solution. The challenge is finding and fixing these costly application bottlenecks among the thousands of batch jobs and online transactions with limited staff and limited time. Strategic Advantage Application Quality Management (AQM) 1. a methodology for optimizing mainframe application performance throughout the application lifecycle. BMC Software provides Application Quality Management products and services to help corporations meet their IT goals and achieve significant savings through an automated process for managing application quality and performance. With our automation solution, corporations can improve customer service while saving millions of dollars in deferred hardware and software upgrades and still maintain a competitive edge. The BMC Software Application Quality Management solution turns application tuning into a strategic advantage. 2. a proactive process that provides significant IT savings through deferred upgrades and resource optimization.

3 for Application Quality Management The Solution The Application Quality Management (AQM) solution from BMC Software combines InTune, the industry s easiest-touse product for analyzing and tuning mainframe applications, with by TRILOGexpert, the most powerful AQM automation tool on the market. Running in the background, watches over your entire environment for poorly performing applications and automatically initiates InTune measurements. InTune pinpoints application program delays and presents this information for analysis through an easy-to-use, interactive interface. With tuning opportunities presented automatically, your company saves time and money. is seamlessly integrated with InTune to automate the process of measuring applications and prioritizing your tuning efforts. The combined solution automates the measurement task and filters large volumes of data for quick identification of tuning opportunities. More time can be spent on analysis and optimization so you can achieve a maximum return on your investment in performance tuning. The application measurement process is completely automated. As you tune the top offenders, new problems will come to the surface due to changes in your environment, such as new and modified applications, system upgrades, and the impact of business growth. Our AQM solution automatically pinpoints and alerts you to new performance issues on a continuous basis to help ensure that applications are running at optimum efficiency. This complete AQM solution includes components for batch and online applications in traditional and Parallel Sysplex environments. knows which jobs to measure. tune initiate alerts users to performance delays. Automated Measurement Cycle InTune measures batch and online applications. InTune and automatically identify the cause of performance bottlenecks as they occur for faster problem resolution and greater savings. report knows which measurements to keep or delete. measure

4 automatically identifies tuning opportunities by analyzing SMF data and making comparisons with historical measurement records to ensure applications are consuming as few resources as possible. Key benefits Reduces CPU utilization and helps delay expensive hardware and software upgrades Improves customer satisfaction while meeting service level agreements at minimal cost Automatically identifies tuning opportunities from poorly performing jobs across your entire batch and online mainframe environment Eliminates up to 90% of the manual effort required to manage application performance so you can tune more for less Alert processing automatically identifies critical situations within a job that require measurement by InTune. The alert is automatically issued for new or changed application modules, or when consumption values exceed the statistical limits for a particular job step indicating a runaway situation. Allows you to focus tuning efforts on jobs with the greatest CPU and runtime savings potential via user-defined thresholds and data mining functionality Data Mining provides a quick list of the top consuming jobs to prioritize your tuning opportunities. You can quickly identify programs with high annual CPU consumption and cross reference those programs to the job steps that use them.

5 InTune TM InTune provides detailed application-specific delay and tuning information that lets you quickly and effectively improve the performance of mission-critical applications. Key benefits Provides immediate application tuning results in traditional and Parallel Sysplex environments Provides an intuitive interactive interface to quickly identify program delays that affect mission-critical applications Enables organizations to spend time solving performance problems instead of searching for and correlating information Goes beyond merely pinpointing application delays by providing detailed explanations and proposing solutions Online content-sensitive help provides tuning information that can turn even the most junior staff member into a tuning expert. All available programming languages and subsytem support modules included for a single price You can easily load measurement data into Microsoft Excel with the InTune Spreadsheet Converter to generate management reports.

6 About BMC Software BMC Software, Inc. [NYSE:BMC], is a leading provider of enterprise management solutions. The company focuses on Assuring Business Availability for its customers by helping them proactively improve service, reduce costs and increase value to their business. BMC Software solutions span enterprise systems, applications and databases. Founded in 1980, BMC Software has offices worldwide and is a member of the S&P 500, with fiscal year 2002 revenues approximately $1.3 billion. Visit to learn more. BMC Software, the BMC Software logos and all other BMC Software product or service names are registered trademarks or trademarks of BMC Software, Inc. All other trademarks and registered trademarks belong to their respective companies BMC Software, Inc. All rights reserved /02