CASE FOR ENDORSEMENT ICA11 Information and Communications Technology Training Package Cloud Computing Units Update Version 2 August 2013

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1 CAS FOR NDORSMNT ICA11 Information and Communications Technology Training Package Cloud Computing Units Update Version 2 August 2013

2 CONTNTS Overview... 4 Project history... 4 Methodology... 4 Conclusion... 5 Section 1: Responsiveness and recognition quality principles... 6 Reflection of contemporary work organisation and job profiles... 6 Driven by industry s needs... 6 Responsiveness to government broad policy initiatives... 7 Recognition of convergence and connectivity of skills... 7 Support for movement of skills within and across organisations and sectors... 7 Promotion of national and international portability... 7 Reflection of licensing and regulatory requirements... 8 State/Territory Training Authority Support for the Cloud Skillsets and Units of Competency... 8 Qualification Statistical Information... 8 Section 2: Flexibility and functionality quality principles... 9 Findings of the Quality Report... 9 Findings of ditorial Report... 9 Findings of the quity Review... 9 Section 3: Impact of Changes Overview Industry imperatives and timelines Public/private training and assessment services nterprises Licensing and regulatory environments Policy environment Systemic issues that need to be addressed to ensure successful implementation Appendix A: Components for endorsement ICA11 Information and Communications Technology Units of Competency Licensing and regulatory environments Mapping to Previous Training Package Case for ndorsement ICA11 V2 Cloud Computing Project Page 2

3 Mapping units of competency Units of competency and their prerequisites Training Package Modification History Appendix B: Stakeholders consulted Appendix C: Quality Report Case for ndorsement ICA11 V2 Cloud Computing Project Page 3

4 Overview Innovation and Business Skills Australia (IBSA) works in partnership with industry and key stakeholders in the vocational education and training (VT) sector to develop the business and innovation skills that are critical to the success of Australian industries, enterprises and their workforce. IBSA covers the industry sectors of: business services cultural industries education financial services information and communications technologies, and printing and graphic arts. This submission puts the Case for the ndorsement for the inclusion of a number of new units in the area of cloud computing and virtualisation into the ICA11 Information and Communications Technology Training Package. Project history The ICA11 Information and Communications Training Package was released in July 2011 and subsequent industry consultation has identified that since this time advances in technology have seen the expansion of cloud and virtualisation technologies as the cornerstone of many business enterprises. The Federal Government and the ICT industries are heavily committed to clarifying standards and identifying the most relevant technologies within the cloud computing sphere. This has seen a wide range of initiatives and direction papers being developed including the Australian Government Cloud Implementation Initiative, the AIIA Cloud Taskforce, the Australian Government Cloud Computing Strategic Directions paper, and Moving to the Cloud: key considerations for government a Telstra Report. A scoping project was undertaken in July and August 2012 to clarify the requirements in this area and to determine the most appropriate methodology for addressing the identified needs. The project s findings were subsequently taken up in the ICT Cloud Computing Review project which started in September Methodology The review of the ICT Cloud Computing technologies against the ICA11 Information and Communications Technology Training Package was undertaken to ensure that it reflects current industry requirements in the area of cloud computing and virtualisation and to ensure that it remains technically relevant for future innovations and emerging skill needs. Key features of the methodology for the completion of the review were: establishment of a National Project Reference Group (NPRG) identification and communication with the relevant industry bodies involved in cloud computing and virtualisation technologies Case for ndorsement ICA11 V2 Cloud Computing Project Page 4

5 establishment of a communications strategy and review of research and industry information through teleconference workshops, industry consultation meetings and Wiki forums feedback was obtained on draft units of competency and qualifications from a wide range of stakeholders draft units of competency and qualifications were developed and loaded onto the WIKI and the Review and Feedback Register of the IBSA website draft units of competency and qualifications were validated at national consultation meetings and stakeholder feedback incorporated into final drafts where appropriate meeting of the NPRG on 26 March 2013 agreed on final documentation to be submitted for endorsement. Conclusion The development of the ICT Cloud Computing technologies has resulted in a number of changes to several qualifications in the ICA11 Information and Communications Technology Training Package Version 2. The ICT Cloud Computing technologies project identified two areas that needed to be developed to ensure that the ICA11 Information and Communications Technology Training Package would continue to meet the current and future industry needs in the areas of cloud computing conceptualisation, big data and virtualisation technologies. The qualifications and units of competency were reviewed, and either new units were developed or current units revised to reflect the updated technical requirements. The following requirements and changes were identified: 5 new units covering virtualisation technologies 5 new units covering cloud computing and big data technologies 2 revised units covering virtualisation technologies 3 revised units covering cloud computing and big data technologies There was strong support for the final new and revised units of competency and as a result it is felt that the new technologies in this area are now well covered in the ICA11 Information and Communications Technology Training Package. Case for ndorsement ICA11 V2 Cloud Computing Project Page 5

6 Section 1: Responsiveness and recognition quality principles Reflection of contemporary work organisation and job profiles As with many other sectors, technological convergence is affecting the way people work in the technical industries. The changing nature of the information and communications technology industries over the past decade has resulted in the need to accommodate continuous change. The Australian ICT industry has become more of a service industry than a specialised IT focused industry with the result that national ICT career pathways are becoming more vertical than horizontal and are requiring the versatility to incorporate a mix of various ICT skills rather than relying on the historically fixed specialist ICT stream career pathway. The ICT cloud project units typify this aspect of the industry. There also needs to be an acknowledgement that information technology and IT workers are spread across many diverse non-ict industries with their jobs not recognised in the ICT occupation skills classifications. Indications are that up to 80% of students undertaking ICT qualifications do not progress beyond the AQF Certificate III level but move horizontally with their ICT knowledge and skills into other non-ict industries. The ICT cloud project units have been developed to ensure that both the vertical and horizontal career pathway opportunities within the industry are addressed. Consultation on the above included discussions with and input from major players in the industry, with the result that the revision of the current qualifications, skill sets and units of competency have included, where relevant, many of the latest and industry relevant cloud technologies. Furthermore, care was taken to develop the units in a way that allows contextualisation as industry practice adapts to further new trends and technologies in this area. Driven by industry s needs As highlighted above, the shift to a more service focused industry base and the need for flexibility in career pathways for the Australian ICT industry had a major influence on the development of the cloud skill sets/units of competency. Cloud computing and the associated virtualisation technologies have become prevalent across and within all industries in the last 18 months. Consultations with industry indicated that the ICA11 Training Package was deficient in these emerging technologies. This was confirmed by the inability to map the increasing number of industry certifications being developed by differing industry vendors to the current ICA11 qualifications. Industry was keen to have qualifications and skill sets that incorporated the cloud computing units to ensure that the students entering the industry had the relevant skills and competencies in the emerging cloud technologies. The development of these skill sets and units of competency and their integration into the ICA11 Information and Communications Training Package will ensure that the training package and therefore industry will have access to training on these latest technologies. Case for ndorsement ICA11 V2 Cloud Computing Project Page 6

7 Responsiveness to government broad policy initiatives The cloud computing update to this Training Package has been driven by a number of government policy initiatives, including the National Broadband Network (NBN) and the Digital ducation Revolution (DR). The NBN will over the next few years connect all Australian homes, schools and workplaces with broadband services with speeds up to 100 Megabits per second (90%) or with next generation wireless and satellite technologies that will deliver broadband speeds of 12 Megabits per second. The DR project will provide affordable, high-speed fibre broadband to all schools in Australia and with laptop computers ensuring that all Australian school students have access to the internet with similar bandwidth capabilities at home and at school, anywhere and at any time. Cloud and virtualisation technologies will be the key technologies underpinning access and service provision for the consumer in the new emerging internet centric world that is projected to occur over the next 5 years. The importance of these technologies to the future of ICT development can be attested to by the Federal Government and the ICT industries substantial commitment to clarifying standards and identifying the most relevant technologies within the cloud computing sphere. This has seen a wide range of initiatives and direction papers being developed including the Australian Government Cloud Implementation Initiative, the AIIA Cloud Taskforce, the Australian Government Cloud Computing Strategic Directions paper, and Moving to the Cloud: key considerations for government a Telstra Report. The cloud skill sets/units of competency have been developed with these initiatives in mind. Industry and training providers have been consulted through national consultation teleconferences and Wiki site access for analysis and comment. Their advice, suggestions and key recommendations have been incorporated as a key component in the development of these units. Recognition of convergence and connectivity of skills Industry coverage has expanded to cover the convergence of technologies across a number of industry areas, including IT, telecommunications, graphic arts and digital media. The cloud skill sets/units of competency have been designed to ensure that this convergence is encapsulated both within and across the different qualifications. Support for movement of skills within and across organisations and sectors The cloud skill sets/units of competency have been designed to incorporate the relevant technologies industry requires in this area and will fill the identified technical gap within the ICA11 Training Package. The units can also be contextualised and imported into any other relevant training package as required. Promotion of national and international portability The development of cloud skill sets/units of competency has been based on wide industry consultation and feedback. The information technology companies within the industry range from the small-to-medium company with a local focus to those with multinational and global operations. The feedback from this wide spectrum of industry practitioners on required industry standards, international industry certifications, work practices and other industry requirements has been fully incorporated into the cloud skill sets/units of competency. Case for ndorsement ICA11 V2 Cloud Computing Project Page 7

8 Reflection of licensing and regulatory requirements No licensing, legislative or regulatory requirements apply to these cloud skill sets/units of competency at the time of endorsement. There may be some alignment with industry standard certification competencies and where identified the certification is reflected in the individual qualification documents. State/Territory Training Authority Support for the Cloud Skillsets and Units of Competency All State and Territory Training Authorities fully support the endorsement of the cloud skill sets/units of competency. Qualification Statistical Information Number of RTOs with qualifications on scope According to training.gov.au there are 658 RTOs with any unit or qualification in the ICA11 training package currently in scope and notified delivery Number of qualification enrolments (for the preceding calendar year) The latest statistics available from NCVR in 2011 show 40,695 enrolments in ICA11 Proportion of apprentices / trainees of total enrolments Of the 40,695 enrolments 2,203 are apprentice/trainees or 5.4% of the total enrolled. Case for ndorsement ICA11 V2 Cloud Computing Project Page 8

9 Section 2: Flexibility and functionality quality principles The process undertaken to meet quality assurance and equity requirements involved independent reviews and consultation with NSSC-approved QA panel members: Findings of the Quality Report The Quality Report, Appendix B, found that the draft endorsed components meet the Quality Principles for requirements of the Training Package Development Handbook, including policy and guidelines. TBA Findings of ditorial Report The ditorial Report, Appendix C, found that the draft endorsed components meet the editorial requirements of the Training Package Development Handbook, including policy and guidelines: Findings of the quity Review The quity Review, Appendix D, provides evidence that the draft endorsed components meet the requirements of flexibility and functionality quality principles. There were no negative findings in the report, which states that the draft endorsed components meet the agreed requirements for access and equity Case for ndorsement ICA11 V2 Cloud Computing Project Page 9

10 Section 3: Impact of Changes Overview The information and communications technology sector is undergoing continuous change as new technologies are developed and current technologies redefined. This combined with the convergence of technologies across a number of industry areas including telecommunications, information technology and digital media has seen the need to continually update the ICA11 Information and Communications Training Package to ensure that it continues to meet the needs of industry. The development of the cloud focused skill sets and units of competency followed a scoping report which identified that cloud computing was one of the new key technologies emerging within the ICT industry. Cloud computing and the associated virtualisation technologies have become prevalent across and within all industries in the last 18 months. The development of these skill sets and units of competency and their integration into the ICA11 Information and Communications Training Package will ensure that the training package and therefore industry will have access to training on these latest technologies. There are two skill sets, ten new units and five updated units in this training package update. Industry imperatives and timelines Industry was heavily involved in the development of the cloud skill sets/units of competency and provided valuable input into the key specific cloud and virtualisation technologies used across the industry. Industry indicated that they are keen to map and incorporate the new units into their delivery programs as soon as they were available. Public/private training and assessment services This is a minor review and update of the ICA11 Information and Communications Technology Training Package and there will be only minimal adaptions required. All new units are only included as electives in a number of relevant qualifications. nterprises The information and communications technology industry will need to reassess their current training requirements and adjust them in line with the new cloud skill sets/units of competency if they wish to utilise them as part of a qualification or as an identified skill set. Licensing and regulatory environments No licensing, legislative or regulatory requirements apply to these cloud skill sets/units of competency at the time of endorsement. There may be some alignment with industry standard certification competencies and where identified the certification is reflected in the individual qualification documents. Policy environment Case for ndorsement ICA11 V2 Cloud Computing Project Page 10

11 Industry organisations reviewed the cloud skill sets/units of competency to ensure that current copyright legislation and government policy were adequately covered. Training and VT policies were addressed through consultation with RTOs, State Training Authorities (STAs) and state/territory Industry Skills Councils (ISCs). Systemic issues that need to be addressed to ensure successful implementation No systematic issues were identified for the introduction of the cloud skill sets/units of competency. None of the new or updated units are included in the core of any qualification and all are available as normally accessible elective units. One updated unit of competency ICADBS601A Build a data warehouse, is included in an elective stream (do all) of the Advanced Diploma of Information Technology ICA However the outcomes of the A and B versions of the unit are deemed equivalent. Case for ndorsement ICA11 V2 Cloud Computing Project Page 11

12 Appendix A: Components for endorsement ICA11 qualifications and units of competency were reviewed. New units were developed and current units revised to reflect the updated technical requirements in the cloud virtualisation area. The following changed material is included in Version 2 of ICA11: 14 revised qualifications 10 new units 5 revised units. In addition, two new skill sets were added to the Training Package: nterprise Server Virtualisation Specialist nterprise Desktop Virtualisation Specialist. Case for ndorsement ICA11 V2 Cloud Computing Project Page 12

13 ICA11 Information and Communications Technology Units of Competency A total of ten new units of competency are being submitted for endorsement: ICAICT423A Select cloud storage strategies ICAICT814A Develop cloud computing strategies for a business ICANWK306A valuate characteristics of cloud computing solutions and services ICANWK419A Identify and use current virtualisation technologies ICANWK533A Configure and manage advanced virtual computing environments ICANWK534A Monitor and troubleshoot virtual computing environments ICANWK535A Install an enterprise virtual computing environment ICANWK615A Design and configure desktop virtualisation ICANWK616A Manage security, privacy and compliance of cloud service deployment ICAPRG604A Create cloud computing services Licensing and regulatory environments No licensing, legislative or regulatory requirements apply to these cloud skill sets/units of competency at the time of endorsement. There may be some alignment with industry standard certification competencies and where identified the certification is reflected in the individual qualification documents. Case for ndorsement ICA11 V2 Cloud Computing Project Page 13

14 Mapping to Previous Training Package Summary mapping of ICA11 Information and Communications Technology Training Package Version 1.0 to ICA11 Information and Communications Technology Training Package Version 2. Mapping of Qualifications Key: = equivalent, N = not equivalent Mapping to Previous Training Package Mapping of Qualifications Key: = equivalent, N = not equivalent Qualification code and title ICA11 v2 Qualification code and title ICA11 v1 Comments /N ICA30111 Certificate III in Information, Digital Media and Technology ICA40111 Certificate IV in Information Technology ICA40211 Certificate IV in Information Technology Support ICA40411 Certificate IV in Information Technology Networking ICA30111 Certificate III in Information, Digital Media and Technology ICA40111 Certificate IV in Information Technology ICA40211 Certificate IV in Information Technology Support ICA40411 Certificate IV in Information Technology Networking ICANWK306A valuate characteristics of cloud computing solutions and services and ICANWK419A Identify and use current virtualisation technologies added to lective Group F. Adjustment to elective choice to increase flexibility. ICAICT423A Select cloud storage strategies and ICANWK419A Identify and use current virtualisation technologies added to lective Group A. Adjustment to elective choice to increase flexibility. ICAICT423A Select cloud storage strategies and ICANWK419A Identify and use current virtualisation technologies added to lective Group. Adjustment to elective choice to increase flexibility. ICAICT423A Select cloud storage strategies and ICANWK419A Identify and use current virtualisation technologies added to list of elective units. Adjustment to elective choice to increase flexibility. Case for ndorsement ICA11 V2 Cloud Computing Project Page 14

15 Mapping to Previous Training Package Mapping of Qualifications Key: = equivalent, N = not equivalent Qualification code and title ICA11 v2 Qualification code and title ICA11 v1 Comments /N ICA41011 Certificate IV in Computer Systems Technology ICA50111 Diploma of Information Technology ICA50311 Diploma of Information Technology Systems Administration ICA50411 Diploma of Information Technology Networking ICA41011 Certificate IV in Computer Systems Technology ICA50111 Diploma of Information Technology ICA50311 Diploma of Information Technology Systems Administration ICA50411 Diploma of Information Technology Networking ICAICT423A Select cloud storage strategies and ICANWK419A Identify and use current virtualisation technologies added to list of elective units. Adjustment to elective choice to increase flexibility. ICANWK533A Configure and manage advanced virtual computing environments, ICANWK534A Monitor and troubleshoot virtual computing environments and ICANWK615A Design and configure desktop virtualisation added to lective Group A. Adjustment to elective choice to increase flexibility. ICANWK533A Configure and manage advanced virtual computing environments, ICANWK534A Monitor and troubleshoot virtual computing environments and ICANWK615A Design and configure desktop virtualisation added to list of elective units. Adjustment to elective choice to increase flexibility. ICANWK533A Configure and manage advanced virtual computing environments, ICANWK534A Monitor and troubleshoot virtual computing environments and ICANWK615A Design and configure desktop virtualisation added to list of elective units. Adjustment to elective choice to increase flexibility. Case for ndorsement ICA11 V2 Cloud Computing Project Page 15

16 Mapping to Previous Training Package Mapping of Qualifications Key: = equivalent, N = not equivalent Qualification code and title ICA11 v2 Qualification code and title ICA11 v1 Comments /N ICA50511 Diploma of Database Design and Development ICA50711 Diploma of Software Development ICA60111 Advanced Diploma of Information Technology ICA60211 Advanced Diploma of Network Security ICA60511 Advanced Diploma of Computer Systems Technology ICA70111 Vocational Graduate Certificate in Information Technology and Strategic Management ICA50511 Diploma of Information Database Design and Development ICA50711 Diploma of Software Development ICA60111 Advanced Diploma of Information Technology ICA60208 Advanced Diploma of Network Security ICA60511 Advanced Diploma of Computer Systems Technology ICA70111 Vocational Graduate Certificate in Information Technology and Strategic Management ICAICT423A Select cloud storage strategies added to list of elective units. lective unit ICAPRG603A Create cloud computing services replaced with non-equivalent revised unit ICAPRG604A. Adjustment to elective choice to increase flexibility. ICANWK616A Manage security, privacy and compliance of cloud service deployment added to lective Group C. Adjustment to elective choice to increase flexibility. ICANWK615A Design and configure desktop virtualisation and ICANWK616A Manage security, privacy and compliance of cloud service deployment added to list of elective units. Adjustment to elective choice to increase flexibility. ICANWK533A Configure and manage advanced virtual computing environments, ICANWK534A Monitor and troubleshoot virtual computing environments, ICANWK615A Design and configure desktop virtualisation, and ICANWK616A Manage security, privacy and compliance of cloud service deployment added to list of elective units. Adjustment to elective choice to increase flexibility. ICAICT814A Develop cloud computing strategies for a business added to list Case for ndorsement ICA11 V2 Cloud Computing Project Page 16

17 Mapping to Previous Training Package Mapping of Qualifications Key: = equivalent, N = not equivalent Qualification code and title ICA11 v2 Qualification code and title ICA11 v1 Comments /N of elective units. Adjustment to elective choice to increase flexibility. NOT: The equivalence of qualifications reflects a vocational outcome rather than a structural change linked to greater flexibility of the new package qualifications; and removal of entry requirements and prerequisites. Case for ndorsement ICA11 V2 Cloud Computing Project Page 17

18 Mapping units of competency Mapping to Previous Training Package Mapping of units of competency Key: = equivalent, N = not equivalent ICA11 v2 Unit code and title ICA11 v1 Unit code and title Comments /N ICADBS503B Create a data warehouse ICADBS5034A Create a data warehouse Revised unit. Added performance criteria under element 1. Added to range statement. A range of minor editorial changes. ICADBS601B Build a data warehouse ICADBS601A Build a data warehouse Revised unit. Added performance criteria under element 1. Added to range statement. A range of minor ICADBS603B Determine suitability of database functionality and scalability ICAICT423A Select cloud storage strategies ICAICT814A Develop cloud computing strategies for a business ICANWK306A valuate characteristics of cloud computing solutions and services ICANWK419A Identify and use current virtualisation technologies ICANWK525B Configure an enterprise virtual computing environment ICADBS603A Determine suitability of database functionality and scalability N/A N/A N/A N/A ICANWK525A Configure an enterprise virtual computing environment. editorial changes. Revised unit. Added performance criteria under element 2. Added to range statement. A range of minor editorial changes. New unit New unit New unit New unit Revised unit. Case for ndorsement ICA11 V2 Cloud Computing Project Page 18

19 Mapping to Previous Training Package Mapping of units of competency Key: = equivalent, N = not equivalent ICA11 v2 Unit code and title ICA11 v1 Unit code and title Comments /N ICANWK527B Manage an enterprise virtual computing environment ICANWK533A Configure and manage advanced virtual computing environments ICANWK534A Monitor and troubleshoot virtual computing environments ICANWK535A Install an enterprise virtual computing environment ICANWK527A Manage an enterprise virtual computing environment N/A N/A ICANWK526A Install an enterprise virtual computing environment Added performance criteria under elements 1 and 2. Added to range statement. A range of minor editorial changes. Revised unit. Added performance criteria under elements 3 and 4. A range of minor editorial changes. New unit New unit New unit based on ICANWK526A. N ICANWK615A Design and configure desktop virtualisation ICANWK616A Manage security, privacy and compliance of cloud service deployment ICAPRG604A Create cloud computing services N/A N/A ICAPRG603A Create cloud computing services New unit New unit New unit based on ICAPRG603A. N Case for ndorsement ICA11 V2 Cloud Computing Project Page 19

20 Units of competency and their prerequisites There are no prerequisite units included in this Training Package. Training Package Modification History Version Release Comments Date 2 TBA NSSC endorsement: Units of competency Ten new units: ICAICT423A Select cloud storage strategies ICAICT814A Develop cloud computing strategies for a business ICANWK306A valuate characteristics of cloud computing solutions and services ICANWK419A Identify and use current virtualisation technologies ICANWK533A Configure and manage advanced virtual computing environments ICANWK534A Monitor and troubleshoot virtual computing environments ICANWK535A Install an enterprise virtual computing environment ICANWK615A Design and configure desktop virtualisation ICANWK616A Manage security, privacy and compliance of cloud service deployment ICAPRG604A Create cloud computing services ISC upgrade: Update qualifications to reflect the addition of new units of competency to elective group/s: ICA30111 Certificate III in Information, Digital Media and Technology ICA40111 Certificate IV in Information Technology ICA40211 Certificate IV in Information Technology Support ICA40411 Certificate IV in Information Technology Networking ICA41011 Certificate IV in Computer Systems Technology ICA50111 Diploma of Information Technology ICA50311 Diploma of Information Technology Systems Administration ICA50411 Diploma of Information Technology Networking ICA50511 Diploma of Database Design and Development ICA50711 Diploma of Software Development ICA60111 Advanced Diploma of Information Technology ICA60211 Advanced Diploma of Network Security ICA60511 Advanced Diploma of Computer Systems Technology ICA70111 Vocational Graduate Certificate in Information Technology and Strategic Management Case for ndorsement ICA11 V2 Cloud Computing Project Page 20

21 Version Release Date Comments Update five units to reflect new technology in the cloud virtualisation area: ICADBS503B Create a data warehouse ICADBS601B Build a data warehouse ICADBS603B Determine suitability of database functionality and scalability ICANWK525B Configure an enterprise virtual computing environment ICANWK527B Manage an enterprise virtual computing environment Develop two new skill sets: nterprise Server Virtualisation Specialist nterprise Desktop Virtualisation Specialist 1 July 2011 Primary release, replacing ICA05 Information and Communications Technology Training Package Case for ndorsement ICA11 V2 Cloud Computing Project Page 21

22 Appendix B: Stakeholders consulted National Project Reference Group Members Name Peter Blee David Brooks Vijaikumar (Vj) Chhagan Brian Catto Ross Dobson Ruth Graham mma Horgan Steve Lewis Henry Louey Rob McFallan Santi Ruiz Simon Watt Jane Watts Organisation Queensland VT Development Centre, Department of ducation, Training and mployment Centre for Information and Communications Technology, Box Hill Institute, Victoria Department of Finance and Deregulation Australian Computer Society Faculty of Business and IT, Brisbane North Institute of TAF CompTIA Defence TAF SA Adelaide South Institute Area 9 IT Solutions Australian Government Department of Industry, Innovation, Climate Change, Science, Research and Tertiary ducation (DIICCSRT) In addition to the National Project Reference Group members above, principal industry and RTO stakeholders in this niche area of ICT detailed below were included in consultation and validation. Further industry stakeholders involved in consultation and validation Name mma Broadbent Joe D Amico Lee-Ani Hewson William Nauenburg Richard Ryan Kim Rubbo John Schilt Max Wilson Organisation CISCO Chisholm Institute, Vic State Training Services, NSW Canberra Institute of Technology, ACT Microsoft Microsoft IBM Arts, Communications, Finance Industries and Property Services (ACFIPS), NSW Case for ndorsement ICA11 V2 Cloud Computing Project Page 22

23 Appendix C: Quality Report Case for ndorsement ICA11 V2 Cloud Computing Project Page 23

24 Training Package Quality Assurance Report Submission: ICA11 Version 2 Information and Communications Technology Training Package Date: 21 August 2013

25 SCTION 1 DTAILS OF DRAFT TRAINING PACKAG COMPONNTS INFORMATION RQUIRD Training Package title and code Number of qualifications Number of new or revised units Sampling size of units Summary of comments including a definitive statement on whether the draft endorsed components meet the Training Package Quality Principles in Section 2 DTAIL ICA11v2 Information and Communications Technology Training Package The new units will be utilised in 14 revised ICA11 qualifications and also in two new Skills Sets as ISC upgrades. 10 new units of competency: ICAICT423A Select cloud storage strategies ICAICT814A Develop cloud computing strategies for a business ICANWK306A valuate characteristics of cloud computing solutions and services ICANWK419A Identify and use current virtualisation technologies ICANWK533A Configure and manage advanced virtual computing environments ICANWK534A Monitor and troubleshoot virtual computing environments ICANWK535A Install an enterprise virtual computing environment ICANWK615A Design and configure desktop virtualisation ICANWK616A Manage security, privacy and compliance of cloud service deployment ICAPRG604A Create cloud computing services 5 revised units (ISC upgrade as outcomes unchanged): ICADBS503B Create a data warehouse ICADBS601B Build a data warehouse ICADBS603B Determine suitability of database functionality and scalability ICANWK525B Configure an enterprise virtual computing environment ICANWK527B Manage an enterprise virtual computing environment All The ten new and five revised units of competency were developed for job roles involving IT services requiring cloud computing functionality in diverse computer and business systems. The units will be additional electives in 14 existing ICA11 qualifications and 2 new Skills Sets. The new and revised units were driven by industry need in this important emerging area of IT functionality including design, development, installation and troubleshooting of cloud 2 P a g e

26 INFORMATION RQUIRD DTAIL computing systems and dealing with the particular security and privacy issues that arise for data storage of this type. Development of the new and revised units was overseen by 13 members of a national project reference group (NPRG) comprising industry, government, training organisations and representatives from Defence. Make-up of the NPRG and list of stakeholders consulted is provided in the Case for ndorsement (Appendix B, p. 22) The consultation included suitable technical expertise in the field of cloud computing. The new and revised units are consistent in structure with existing ICA11 units of competency. The quality, equity and editorial evaluation of the units confirm they meet the Training Package Quality Principles to support endorsement. QA Panel member completing Quality Report Andre Lewis - Andre Lewis and Associates Pty Ltd Statement confirming QA Panel member has not been involved in the development or validation activities associated with this Training Package Date completed 21 August 2013 The QA Panel member conducting this evaluation and report has not been involved in any aspect of the development or validation activities associated with the ICA11v2 submission. 3 P a g e

27 SCTION 2 COMMNTS ON HOW TH DRAFT TRAINING PACKAG COMPONNTS MT TH QUALITY PRINCIPLS LITY PRINCIPLS QUALITY PRINCIPLS KY FATURS The endorsed components of a Training Package must VIDNC How do the endorsed components of a Training Package achieve this? COMMNTS nsures 1. Reflect contemporary work organisation and job profiles incorporating a futures orientation 1.1 Open and inclusive consultation and validation commensurate with scope and impact is conducted The development process and consultation involved the appropriate industry, government, RTO and State Training Authority stakeholders and also included Defence representatives. RSPONSIVNSS to the needs of contemporary industry and its workforce 2. Be driven by industry s needs 1.2 Other national and international standards for skills are considered 2.1 Clever, sustainable approaches to incorporate feedback from stakeholders No applicable standards. Industry certification arrangements will incorporate the new cloud computing skill outcomes. The development and validation methodology for the new and revised units of competency involved teleconference workshops, industry consultation meetings and Wiki forums through the IBSA website which is a suitable approach given the IT context. Opportunity and time was allowed for considered feedback on validation drafts. 3. Respond to government broad policy initiatives 3.1 Innovative responses to government policy initiatives The new ICA11v2 units respond effectively to various government initiatives including the Australian Government Cloud Implementation Initiative, the AIIA Cloud Taskforce, and the Australian Government Cloud Computing Strategic Directions. nables 4. Recognise convergence and connectivity of skills 5. Support movement of skills within and across organisations and sectors 4.1 Incorporation of cross industry units and qualifications 5.1 Clear and consistent packaging rules for qualifications N/a The qualification packaging rules in the 14 qualifications where these units are used as additional elective options remains unchanged. RCOGNITION 4 P a g e

28 QUALITY PRINCIPLS KY FATURS The endorsed components of a Training Package must VIDNC How do the endorsed components of a Training Package achieve this? COMMNTS of an individual s competence across industries and occupations 6. Promote national and international portability 7. Reflect licensing and regulatory requirements 5.2 Qualification framework and pathways are effectively designed The existing ICA11 qualification framework and pathways advice applies. 5.3 Incorporates skill sets Two Skill Sets utilising the new units will be an ISC upgrade. 6.1 Qualification outcomes are aligned with the Australian Qualifications Framework 6.2 Other national and international standards for skills are considered 7.1 Solutions to incorporate licensing and regulatory requirements are brokered The relevant qualifications housing the new units as electives are appropriately aligned to the AQF. No existing national competencies exist for these outcomes. No specific regulatory or licensing implications for the new units were identified although industry certification can include the new cloud computing competencies. Provides FLXIBILITY to meet individual enterprise and learner needs 8. Meet The diversity of individual and enterprise needs 9. Support equitable access and progression of learners 8.1 Clear and consistent packaging rules for qualifications 8.2 Provide flexible qualifications that enable application in different contexts 9.1 Provide multiple entry and exit points 9.2 Pre and co requisite units of competency are minimised 9.3 Units of competency are clearly written and have consistent breadth and depth The additional elective units do not affect the current packaging rules of ICA11 qualifications. The new and revised units can extend flexibility of relevant IT and related qualifications. N/a There are no pre or co-requisite unit relationships in the new and revised units. The new and revised units are consistent in structure and content detail with existing endorsed units in the ICA11 Package. Comprehensive range statements link directly to words or phrases in the performance criteria to provide detailed information for users. 5 P a g e

29 QUALITY PRINCIPLS KY FATURS The endorsed components of a Training Package must VIDNC How do the endorsed components of a Training Package achieve this? COMMNTS nsures FUNCTIONALITY 10. Support learner transition between education sectors 11. Support implementation across a range of settings 12. Support sound assessment practice 10.1 Advice is provided on implementation/pathways 11.1 Advice is provided on implementation/pathways 12.1 Units of competency are clearly written and have consistent breadth and depth RTOs will need to develop delivery approaches and resources for the new units. xisting pathways advice in the ICA11 Package remains relevant. The new and revised ICA11v2 units of competency are clear and technically comprehensive. vidence Guides and critical aspects of evidence are holistic and consistent with performance criteria and the required skills and knowledge. through ease of understanding, clever design and consistency with policy and publication requirements 13. Not impose structural barriers implementation 13.1 Clear and consistent packaging rules for qualifications 13.2 Compliance with the National Training Information System (NTIS)/National Register standard for loading and publication 13.3 Compliance with Training Package policy The Assessment Guidelines in the ICA11 Training Package can provide suitable overarching advice for RTOs in delivering qualifications and Skill Sets utilising the new and revised units. The existing packaging rules are clear. The editorial report confirms that the new ICA11v2 units are correctly formatted for uploading onto training.gov.au. The ten new and five revised CA11v2 Training Package units of competency meet the NSSC policy for Training Packages and the quality requirements of the Training Package Development Handbook. The new components have been editorially assessed and had an equity evaluation conducted by appropriate panel members. Support learner transition between education sectors 6 P a g e

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