TASK FORCE FINDINGS, FINAL REPORT: CRli~ilNAL JUSTICE PROGRAM REVIEW Fall 2010 HILLSBOROUGH COMMUNITY COLLEGE, HILLSBOROUGH COUNTY, FLORIDA

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1 TASK FORCE FINDINGS, FINAL REPORT: CRli~ilNAL JUSTICE PROGRAM REVIEW Fall 2010 HILLSBOROUGH COMMUNITY COLLEGE, HILLSBOROUGH COUNTY, FLORIDA TASK FORCE MEMBERS Chair, Dr. Michael Reichard, Criminal Justice Program Manager, HCC Dr. Sheila Merchant, Legal Assisting Program Manager, HCC Ms. Terri Rogal, Manager, MIS, HCC Mr. Timothy Griffin, Business Faculty, HCC Mr. Dale Hyder, Criminal Justice Advisory Committee Ms. Tracy Wallace, CJT Student Mr. Steve Wallace, CJT Student

2 CONTENTS I. Introduction II. Description of Unit III. Unit Planning Objectives IV. Task Force Findings A. Strengths of Unit B,Weaknesses of Unit C. Recommendations for Improvement V. Distribution List VI. List of Appendices Appendix A: Hillsborough Community College Strategic Plan Appendix B: Criminal Justice Technology Undergraduate Program t Strategic Planning Unit Plan Appendix C: Criminal Justice Technology Undergraduate Program Strategic Planning Unit Plan Appendix D: Criminal Justice Institute Strategic Planning Unit Plan Appendix E: Criminal Justice Institute Strategic Planning Unit Plan Appendix F: HCC Criminal Justice Undergraduate Program Registration and Enrollment Appendix G: HCC Criminal Justice Undergraduate Program Enrollment Statistics Appendix H:Student Enrollment Profiles, HCC Fact Book Appendix I: Student Enrollment Profiles, HCC Fact Book Appendix J: HCC Criminal Justice Undergraduate Program Course Creation History Appendix K: HCC Criminal Justice Undergraduate Program Internship Affiliate Agencies Appendix L: HCC Criminal Justice Undergraduate Program Internship Enrollment Appendix M: Survey of Criminal Justice Students Appendix N: HCC Criminal Justice Undergraduate Program 2010 Student Coding Audit Results Appendix O: Criminal Justice Institute Graduation Rate Appendix P: Criminal Justice Institute Licensure Pass Rate Appendix Q: Criminal Justice Institute Enrollments 17 2O O 82

3 Hillsborough Community College engages in a review of academic, academic support, and administrative areas for the following purposes: 1. To complement the institution s strategic planning process requiring the internal development of unit plans with an external perspective in the review of those plans and the quality of programs and services. 2. To respond to intrinsic motivations for continuous improvement with a focus on the enhancement of institutional effectiveness and efficiency; student learning outcomes; and client satisfaction. 3. To respond to state mandates and accreditation requirements of the Southern Association of Colleges and Schools calling for a systematic review of all programs and services. The review is conducted by a Task Force composed primarily of individuals outside the unit under review. The chair is a full time employee of the unit under review. The charge to the Task Force is to identify strengths and weaknesses of the unit as guided by empirical evidence. From the list of strengths and weaknesses, the Task Force is to develop recommendations for improvement to capitalize on strengths and redress weaknesses. The work of the Task Force is to be completed within a fall or spring semester culminating in a final report. For academic areas, a judgment should also be rendered regarding the continued viability of the program in context of service area demand, enrollment, and critical workforce needs. Subsequently, two brief follow-up reports are to be drafted. The first follow-up report is due in the following semester. The second is due one year later at the conclusion of the semester in which the original review was conducted. Each consists of a listing of the final recommendations with a few statements indicating the status of their achievement. Recommendations not achieved within a year may become unit planning objectives to ensure a continued focus on their attainment. Objectives that stem from review recommendations should be indicated as such in the Strategic Planning System of the College.

4 DESCRIPTION OF UNIT The Criminal Justice Program Review covers two Units which are separate and distinct, although related by topic: The Criminal JustiCe Technology Undergraduate Program The Criminal Justice Institute (Police Academy) The Criminal Justice Technology Undergraduate Program (Credit): The mission of the Criminal Justice Technology Undergraduate Program is to provide quality education, consistent with the College Mission and SACS accreditation standards, at the undergraduate level, in the field of criminal justice in such areas as law enforcement, corrections, law, and crime scene studies, leading toward an A.A. degree, A.S. degree, A.A.S. degree, or College Credit Certificate. The Criminal Justice Institute (Police Academy) (PSAV) The Criminal Justice Institute of HCC provides basic, advanced, specialized and career development training for law enforcement and correctional officers.

5 4 UNIT PLANNING OBJECTIVES The Criminal Justice Program Review covers two Units which are separate and distinct, although related by topic: The Criminal Justice Technology Undergraduate Program The Criminal Justice Institute (Police Academy) The Criminal Justice Technology Undergraduate Program (Credit): objectives for the Criminal Justice Technology Undergraduate Program are as follows: 1. Continue to expand criminology related learning with new courses. 2. Develop Criminal Justice Career Information for students. 3. Develop Program Centered Advising. 4. Expand On-Line programming to offer selected criminal justice degrees online objectives for the Criminal Justice Technology Undergraduate Program are as follows: 1. Continue to develop Criminal Justice Career Information for students. 2. Continue to expand criminology related learning with new courses. 3. Continue to expand On-Line programming. 4. Expand Program Centered Advising.

6 5 The Criminal Justice Institute (Police Academy) (PSAV): objectives for the Criminal Justice Institute are as follows: Construction of a new public safety training center at the 5610 E. Columbus site. The new public safety training center will include the renovation of the existing building on the site to add space for classrooms, administrative offices, storage rooms, locker rooms and multi-purpose training rooms. The new public safety training center will also include construction of a driving range and road course, mock city, and physical conditioning obstacle course Implement a marketing plan developed by the International Business Program that is designed to recruit more qualified applicants for entry into the law enforcement training program objectives for the Criminal Justice Institute are as follows: 1. Complete construction of a new public safety training facility at the Columbus Workforce Training Center. Implement a marketing plan that is designed to recruit more applicants for entry into the law enforcement program. To identify the most critical technology needs of law enforcement and determine which ones can be purchased and implemented in the training program To improve the graduation rate of the self-sponsored law enforcement students.

7 STRENGTHS OF THE UNIT CRIMINAL JUSTICE TECHNOLOGY UNDERGRADUATE PROGRAM: The Criminal Justice Technology Undergraduate Program has shown a significant increase in students registering for our classes, growing from 301 in Fall 2003 to 2,137 in Fall 2010, reflecting a 709% increase in registered students attending criminal justice classes. (In fulfillment of College Goal #1 and #6) Source: See Appendix F In fulfillment of College Goal #5 to foster diversity, the student profile for the Criminal Justice Technology Undergraduate Program in reflected a high percentage of minority students. Our enrollment demographics were: 28.6% African American, 23.8% Hispanic, and 45.5% White. Source: See Appendix H In fulfillment of College Goal #5 to foster diversity, the student profile for the Criminal Justice Technology Undergraduate Program in reflected a high percentage of female students. Our enrollment demographics were: 55% Female and 45% Male. Source: See Appendix I The Criminal Justice Technology Undergraduate Program has developed an active and well represented Advisory Committee (In fulfillment of College Goal #2). Source: Task Force Members knowledge of the program. The Criminal Justice Technology Undergraduate Program just inaugurated, effective Fall 2010, fully On-Line degrees. Students can now earn their A.A., A.S, or A.A.S. degrees in Criminal Justice fully on-line. This has increased enrollment. It is also expected to help increase completer numbers since many students drop out because they cannot find the time to attend traditional classes on traditional schedules (In fulfillment of College Goal #1, #3, and #6). Source: Task Force Members knowledge of the program. Also, see: hccfl.ed u/yc/cjt/online-p ro.q ram.aspx.

8 o The Criminal Justice Technology Undergraduate Program has developed an active Criminal Justice Student s Association to enhance student involvement in their education and careers by encouraging and offering opportunities for students to actively participate in community, educational, and professional extra-curricular activities within their chosen fields. It is believed that by increasing student involvement it also increases student commitment and therefore retention and completer rates increase as well. (In fulfillment of College Goal #4 and #5). Source: Task Force Members knowledge of the program. Also, see http :l/ 7. The Criminal Justice Technology Undergraduate Program has developed a web site which is designed, through hundreds of pages, to assist our majors and prospective majors in advising and course selection and learning and career tracks (In fulfillment of College Goal #1 and #6). Source: Task Force Members knowledge of the program AND See Appendix M. Also, see 8. The Criminal Justice Technology Undergraduate Program has been actively developing new courses, adding 28 new courses over the last five years, and is continuing to add new courses based on student interest and workforce needs (In fulfillment of College Goal #3 and #6). Source: Task Force Members knowledge of the program AND See Appendix J. 9, The Criminal Justice Technology Undergraduate Program has divided its programming into eight learning tracks based on the intended career goals of our student. Students select a learning track and then select courses based on those career goals. (In fulfillment of College Goal #3 and #6). Source: Task Force Members knowledge of the program AND See Appendix M. Also, see 10.The Criminal Justice Technology Undergraduate Program just inaugurated, effective Fall 2010, an quarterly Newsletter called Criminal Justice Today, which is being distributed throughout the College and the Program. The Newsletter will provide information to our students on areas of interest including advising, careers, and our program. Source: Task Force Members knowledge of the program. Also, see hccfl.ed u/~,c/cit/for-students/criminal-iustice-toda~/.aspx.

9 11.The Criminal Justice Technology Undergraduate Program has expanded its Internship Program allowing our students field training and work experience at up to 17 local agencies now. Students select an agency based on their career goals and get to observe workforce in action. (In fulfillment of College Goal #3 and #6). Source: Task Force Members knowledge of the program AND See Appendix K. 12. In response to the growing number of criminal justice students attending our classes (709% increase in students attending criminal justice classes from Fall 2003 to Fall 2010), the Criminal Justice Technology Undergraduate Program has expanded the number of sections offered to accommodate the increase in enrollment. The number of criminal justice sections has been increased each succeeding semester, from 11 offered in Fall 2003 to 78 scheduled for Spring 2011 reflecting a 709% increase in scheduled sections. Source: Task Force Members knowledge of the program AND See Appendix F. 13. In response to the growing number of criminal justice students attending our classes and the increased number of sections being offered to accommodate the increase, the Criminal Justice Technology Undergraduate Program has scheduled many of the additional sections during non-traditional hours to better utilize our limited facilities. Criminal Justice classes are scheduled virtually non-stop from 8:00am until 10:00pm, with at least three classes scheduled every day between 2:00pm and 5:00pm, a time traditionally not utilized for classes at our College. Source: Task Force Members knowledge of the program. 14. In response to the growing number of criminal justice students attending our classes and the increased number of sections being offered to accommodate the increase, the Criminal Justice Technology Undergraduate Program has scheduled many of the additional sections online to better utilize our limited facilities. Source: Task Force Members knowledge of the program AND See Appendix F.

10 15. Having determined that the lack of clear advising as to criminal justice degree choices as well as course options and schedules creates frustration, and the taking of unnecessary courses, the making of erroneous degree choices, and degree coding errors, all of which become barriers to completion, the Criminal Justice Technology Undergraduate Program has implemented Program Centered Advising through direct personal faculty advising and through the preparation and dissemination of. Program Guide Manuals, Schedules, and an advising based Web Site (In fulfillment of College Goal #3 and #6). Source: Task Force Members knowledge of the program. 16.Having determined that our criminal justice students often lack clarity as to their career options and therefore often abandon their criminal justice education which, therefore, becomes a barrier to completion, the Criminal Justice Technology Undergraduate Program, to increase our completion rates, provides information to assist its graduates in obtaining career information (In fulfillment of College Goal #3 and #6). Source: Task Force Members knowledge of the program. 17. In response to the growing number of criminal justice students attending our classes and the increased number of sections being offered to accommodate the increase, the Criminal Justice Technology Undergraduate Program has significantly increased the number of adjunct faculty from 1 in fall of 2003 to 29 in fall of Source: Task Force Members knowledge of the program AND See Appendix F. 18. One of the strengths of the Criminal Justice Technology Undergraduate Program is its Program Manager, its full time faculty, and its dedicated hardworking adjunct instructors. Source: Task Force Members knowledge of the program.

11 ]0 CRIMINAL JUSTICE INSTITUTE (POLICE ACADEMY): The Criminal Justice Institute (Police Academy) demonstrates a high completion rate among its students (In fulfillment of College Goal #3 and #6). Source: See Appendix O The Criminal Justice Institute (Police Academy) demonstrates a high pass rate among its students on the state licensure exam (In fulfillment of College Goal #3,and #6). Source: See Appendix P

12 WEAKNESSES OF THE UNIT CRIMINAL JUSTICE TECHNOLOGY UNDERGRADUATE PROGRAM Anecdotal evidence as well as student surveys indicate that there is both a desire and a need for additional classes in criminology related topics to better prepare our students for University level criminology courses. Source: Task Force Members knowledge of the program AND see Appendix M. The Criminal Justice Technology Undergraduate Program has, as is typical with many A.A. and A.S. programs, a low completer rate. Anecdotal evidence as well as student surveys indicate that criminal justice students are in need of guidance in areas of job placement and career opportunities and that the lack of such guidance has become a barrier resulting in program drop outs and a factor in its low completer rate. Source: Task Force Members knowledge of the program. The Criminal Justice Technology Undergraduate Program has, as is typical with many A.A. and A.S. programs, a low completer rate. Anecdotal evidence, student surveys, and degree audits conducted by the program indicate that criminal justice students are often taking the wrong courses and are often enrolled in the wrong criminal justice degree or are often not registered at all in the degree they are seeking. The evidence, surveys, and audits further show that criminal justice students are not receiving the advice they need, be it caused by under staffed advising, incorrect advising due to a lack of communications between advising-and faculty, and/or students not understanding or knowing where to go for advice. The lack of such advising and guidance has become a barrier resulting in program drop outs and is a partial cause of the low completer rate. The problem of students not being registered for the proper degree also results in undercounting the number of criminal justice majors and thereby costs the program funding. Examples include: (a) 44% of the total number of students attending the CJT program in Fall 2010 are not coded as CJT degree seeking students. (b) Out of 522 CJT students polled regarding college advising services, 46% were unsatisfied, 30% were somewhat satisfied, and approximately 10% were satisfied with college advising services (14% did not respond to this question.

13 (c) Out of 522 CJT students polled regarding college advising services, 176 (34%) were told by advisors that an AS.CJT degree does not allow them to transfer to a University to seek a Bachelor s degree and that they had to take an A.A. degree if they wanted a Bachelors degree - inspite of the fact that the AS.CJT is one of 6 AS degrees that are fully transferable to the University system. Source: Task Force Members knowledge of the program AND Appendix G and M. 4 Anecdotal evidence indicates that a growing number of criminal justice students are nearing graduation and therefore need to enroll and are in fact enro,lling in CCJ-2940, the Criminal Justice Internship Program. To accommodate the growing number of students and the growing diversity of student career directions, additional internship affiliate agencies need to be set up. Source: Task Force Members knowledge of the program AND Appendix K and L. The Criminal Justice Undergraduate Program is served by only three full time faculty. Anecdotal evidence indicates that due to the enormous program growth by the Criminal Justice Undergraduate Program (709% increase in students attending criminal justice classes from Fall 2003 to Fall 2010, and a 709% increase in sections offered from Fall 2003 to Spring 2011), the ratio of sections taught by full time faculty compared to adjunct faculty will be 26% full time and 74% adjunct come Spring Source: Task Force Members knowledge of the program AND Appendix F. 6. The Criminal Justice Undergraduate Program faculty are officially listed in college directories as Law Enforcement faculty. This title is not accurate since the Criminal Justice Program does not offer only or even primarily law enforcement training. The program offers criminal justice, criminology, juvenile justice, and legal training in addition to law enforcement training. The use of the title law enforcement faculty is not only inaccurate, but causes many persons, both within and outside of the college to confuse the Criminal Justice Undergraduate Program with the Police Academy. Source: Task Force Members knowledge of the program.

14 ]3 CRIMINAL JUSTICE INSTITUTE - PSAV PROGRAM The Criminal Justice Institute (Police Academy) has experienced.a decline in enrollment due to the budget cuts imposed on local, state and federal agencies that, in turn, have been forced to reduce hiring. Source: Task Force Members knowledge of the program AND see Appendix Q = The Criminal Justice Institute (Police Academy) does not have a marketing budget or direct means to advertise its various certification training programs to attract prospective students and increase enrollment. Instead, the Police Academy must rely on generic marketing campaigns targeted mainly to degree seeking students, not PSAV students. Source: Task Force Members knowledge of the program The Criminal Justice Institute (Police Academy) is forced to rely on external agencies to provide the necessary training facilities for licensure such as a driving pad and gun range. This means that our training school license is at risk for non-compliance should an external agency choose to deny the College the use of their driving pad or gun range. Additionally, a lack of facilities limits the scope and size of our public safety training programs. Source: Task Force Members knowledge of the program

15 ]4 RECOMMENDATIONS FOR IMPROVEMENT CRIMINAL JUSTICE TECHNOLOGY UNDERGRADUATE PROGRAM 1. It is recommended that new college credit courses be developed in criminology related topics to better prepare our students for University level criminology courses. {In response to Weakness #1} It is recommended that the Criminal Justice Technology Undergraduate Program work to develop additional strategies to assist their students to identify employment opportunities in criminal justice. {In response to Weakness #2} 3. It is recommended that the Criminal Justice Technology Undergraduate Program continue to publish manuals, brochures, and fliers for all their programs in order to better market their programs and advise their students. {In response to Weakness #3} 4. It is recommended that the Criminal Justice Technology Undergraduate Program continue to publish their new Newsletter in order to better market their programs and advise their students. {In response to Weakness #3} 5. It is recommended that the Criminal Justice Technology Undergraduate Program continue to provide Program Centered advising to their majors and prospective majors so as to facilitate the accurate and expeditious dissemination of information they need as to degree options, course elections, career and learning tracks, and schedules, while continuing a close training liaison with advising to ensure uniformity in both understanding and in advise. {In response to Weakness #3} 6. It is recommended that the Advising look into the possibility of providing program dedicated advisors who can be more familiar with individual programs and thereby offer more accurate and current information to students. {In response to Weakness #3} 7. It is recommended that the Criminal Justice Technology Undergraduate Program continue to expand internship opportunities for their growing number of students nearing graduation. {In response to Weakness #4} 8. It is recommended that at least one additional full time faculty position be added to the Criminal Justice Technology Undergraduate Program. {In response to Weakness #5}

16 It is recommended that the title used for the faculty of the Criminal Justice Technology Undergraduate Program be changed from Law Enforcement Faculty to Criminal Justice Faculty. {In response to Weakness #6} CRIMINAL JUSTICE INSTITUTE - PSAV PROGRAM It is recommended that the College provide the Criminal Justice Institute with the necessary funds and resources to market its training programs in the media (radio, "I-V, newspaper) and national trade publications. {In response to weakness #1 and #2} It is recommended that the College use existing PECO funds to construct a new public safety training facility at the Columbus Workforce Training Center. The public safety training facility would include classrooms, administrative offices, storage rooms, large multi-purpose training rooms, locker rooms, driving pad and indoor gun range. The public safety training facility would also help reduce the enrollment pressures experienced at the Ybor City Campus. {In response to weakness #3} DISTRIBUTION LIST OF THE FINAL REPORT The final report and all follow-ups will be distributed by the chair to the President s Cabinet, appropriate deans and/or directors, unit head, unit members, task force members, and all campus libraries. It will be posted to Public Folders and disseminated electronically to the HCC community.

17 APPENDICES Appendix A: Appendix B: Appendix C: Appendix D: Appendix E: Appendix F: Appendix G: Appendix H: Appendix i: Appendix J: Appendix K: o Appendix L: Appendix M: Appendix N: Appendix O: Appendix P: Appendix Q: Hillsborough Community College Strategic Plan Criminal Justice Technology Undergraduate Program Strategic Planning Unit Plan Criminal Justice Technology Undergraduate Program Strategic Planning Unit Plan Criminal Justice Institute Strategic Planning Unit Plan Criminal Justice Institute Strategic Planning Unit Plan HCC Criminal Justice Undergraduate Program Registration and Enrollment HCC Criminal Justice Undergraduate Program Enrollment Statistics Student Enrollment Profiles, HCC Fact Book Student Enrollment Profiles, HCC Fact Book HCC Criminal Justice Undergraduate Program Course Creation History HCC Criminal Justice Undergraduate Program Internship Affiliate Agencies HCC Criminal Justice Undergraduate Program Internship Enrollment Survey of Criminal Justice Students Criminal Justice 2010 Student Coding Audit Results Criminal Justice Institute Graduation Rate Criminal Justice Institute Licensure Pass Rate Criminal Justice Institute Enrollments

18 17 APPENDIX: A Hillsborough Community College Strategic Plan

19 18 THE STRATEGIC PLAN The Biennial Planning Process calls for a strategic plan consisting of mission and vision statements as well as college goals to establish direction for the institution and a report of college performance on Critical Success Factors. All elements of the strategic plan are approved by the chief governing entity of the college - the Board of Trustees. College Mission Adopted by the Board of Trustees, August 20, 2003 Hillsborough Community College, a public, comprehensive institution of higher education, empowers students to excel through its superior teaching and service in an innovative learning environment. College Vision Adopted by the Board of Trustees, August 20, 2003 Hillsborough Community College will deliver education of the highest standards enabling a diverse community of life-long learners to achieve their maximum potential in a global society. College Goals and Strategic Initiatives Adopted by the Board of Trustees, September 22, 2010 Goal 1. Advance student success through a focus on the achievement of learning outcomes for all students with the active involvement of all employees. Strategic Initiatives A. Increase the college preparatory course completion rate in reading to the state average (CSF, B-5). B. Increase the retention rate of students enrolled in degree programs to exceed the state average (CSF, B-4). C. Improve student learning outcomes in Gateway courses (QEP, 49). D. Increase the Associate of Arts graduation rate to the state average (CSF, A-4). Goal 2. Foster partnerships with the local and global communities to position the College as a premier educational institution for college transfer, career workforce and economic development, lifelong learning, and community initiatives. Goal 3. Enhance access, flexibility, and responsiveness to meet the changing educational needs of the students and the community.

20 19 Strategic Initiatives A. Reexamine the complete array of program offerings to ensure they are responsive to community need and workforce demands (CSF, A-7). B. Expand oppommities for electronic access to instructional delivery (CSF, B-2). C. Improve satisfaction with the provision of student services in course registration, fmancial aid, and academic advising. Goal 4. Provide the necessary human, f mancial, physical, and technological resources to ensure a high quality learning environment and an efficient organization. Strategic Initiatives A. Leverage technology to streamline administrative processes and reduce the percentage of budgeted expenditures for overhead functions (CSF, C-7). Goal 5. Promote an institutional culture that values the individual; fosters diversity and inclusiveness; and encourages professional development, action, creativity, and risk taking. Strategic Initiative A. Encourage hiring practices that will result in a faculty that is more reflective of the student body profile and the citizenry of Hillsborough County (CSF, C-3). Goal 6. Continuously improve programs and services through a systematic and ongoing process of strategic planning, assessment, and review in which a "culture of evidence" guides our direction. Strategic Initiative Successfully complete the 5th Year Review to maintain compliance with the requirements and standards of the Southern Association of Colleges & Schools (SACS).

21 2O APPENDIX: B Criminal Justice Technology Undergraduate Program Strategic Planning Unit Plan

22 INSTITUTIONAL EFFECTIVENESS PLAN Hillsborough Community College Planning Unit Summary Report ~arrative Summary Unit Title: Criminal Justice Technology Unit Mission: The mission of the Criminal Justice Technology Undergraduate Program is to provide quality education consistent with the College Mission in the field of cdminal justice in such areas as law enforcement, corrections, law, and crime scene studies. Planning Facilitator(s): : Jack Evans/Michael Reichard Unit Planning Process: Unit objectives are established after a comprehensive review of individual programs and courses within the overall Criminal Justice Technology Undergraduate Program. The performance review includes an examination of the status of pdor individual program and unit objectives, faculty evaluations, student evaluations, attendance and completion rates, student academic performance, Advisory Committee reports, and cdminal justice employment trends. External Trends: TrendlEvent Economic slowdown within the community, increased crime rate, and a demand for more education by cdminal justice employers. Increased need for education and training in criminal justice. Constituent Needs: The program provides college credit courses to students seeking A.A., A.S. and A.A.S. degrees. The program courses can lead students to the receipt of an A.S. Degree or an A.A.S. Degree in Criminal Justice Technology. The program s courses can also be used as fully transferable courses for A.A. students as well as students in vadous A.S. and A.A.S. degree programs. The program also provides a college credit certificate in Cdme Scene to provide skilled workers in the cdme scene and forensics field. 11/29/2010

23 INSTITUTIONAL EFFECTIVENESS PLAN Hillsborough Community College Planning Unit Summary Report Objective Summary Unit Title: Criminal Justice Technology Objective: Continue to expand criminology related learning with new courses. Areas of Broad Interest: Information/Comm. Technology Facilities Diversity Target Date: 12/31/2010 Position Responsible: Program Manager Does this objective originate from a program review recommendation? This unit objective supports achievement of the foflowing: College Goal: 6. Continuously improve programs and services through a systematic and ongoing process of strategic planning, assessment, and review in which a "culture of evidence" guides our direction. Strategic Initiative: Other Goals/initiatives Addressed by Objective: Total cost to achieve this objective: $0 Cost exceeds unit based budget F F Capital Costs Expenses Prof-Dev Full-Time Part-Time Hourly Contract $0 $o $0 $0 $0 $0 $0 Explain Costs: Strategies: * Student and faculty surveys and Advisory Committee discussions to determine the need for new specialized courses. 11/29/2010

24 INSTITUTIONAL EFFECTIVENESS PLAN Hillsborough Community College Planning Unit Summary Report Objective Summaw Unit Title: Criminal Justice Technology Objective: Develop Criminal Justice Career Information for students Areas of Broad Interest: Information/Comm. Technology Facilities Diversity Target Date: 12/31/2010 Position Responsible: Program Manager Does this objective originate from a program review recommendation? This unit objective supports achievement of the following: College Goal: 6. Continuously improve programs and services through a systematic and ongoing process of strategic planning, assessment, and review in which a "culture of evidence" guides our direction. Strategic Initiative: Other Goals/Initiatives Addressed by Objective: Total cost to achieve this objective: $0 Capital Costs Expenses Prof-Dev $0 $0 $0 Explain Costs: Cost exceeds unit based budget ~ ~ Full-Time Part-Time Hourly Contract $o $0 $o $0 Strategies: 11/29/2010

25 INSTITUTIONAL EFFECTIVENESS PLAN Hillsborough Community College Planning Unit Summary Report Objective Summary Unit Title: Criminal Justice Technology Objective: Develop Program Centered Advising Areas of Broad Interest: InformationlComm. Technology F F Facilities F ~ Diversity ]~ Target Date: 12/31/2009 Position Responsible: Program Manager Does this objective originate from a program review recommendation? This unit objective supports achievement of the following: College Goal: 6. Continuously improve programs and services through a systematic and ongoing process of strategic planning, assessment, and review in which a "culture of evidence" guides our direction. Strategic Initiative: l-b. Increase the retention rate of students enrolled in degree programs to exceed the state average (Assessment: CSF). Other Goals/Initiatives Addressed by Objective: Total cost to achieve this objective: $0 Cost exceeds unit based budget Capital Costs Expenses Prof-Dev Full-Time Part-Time Hourly Contract $o $o $o $o $o $o $o Explain Costs: Strategies: * Periodic coding audits, maintain as current and distribute cdminal justice program manuals and a program of new and existing student orientations. 11/29/2010

26 INSTITUTIONAL EFFECTIVENESS PLAN Hillsborough Community College Planning Unit Summary Report Obiective Summary Unit Title: Criminal Justice Technology Objective: Expand On-Line programming to offer selected criminal justice degrees on-line Areas of Broad Interest: InformationlComm. Technology Facilities Diversity Target Date: 12/31/2009 Position Responsible: Program Manager Does this objective originate from a program review recommendation? This Unit objective supports achievement of the following: College Goal: 3. Enhance access, flexibility, and responsiveness to meet the changing educational needs of the students and the community. Strategic Initiative: 3-B. Expand opportunities for electronic access to instructional and student service delivery in user-friendly, web-based applications (Partial Assessment: CSF). Other Goals/Initiatives Addressed by Objective: Total cost to achieve this objective: $0 Cost exceeds unit based budget F F" Capital costs Expenses Prof-Dev Full-Time Part-Time Hourly Contract $0 $o $o $0 $0 $0 $0 Explain Costs: Strategies: * Add new and selected criminal justice on-line offedngs so that on-line degrees can be obtained. 11/29/2010

27 INSTITUTIONAL EFFECTIVENESS PLAN Hillsborough Community College Planning Unit Summary Report Obiective Results Summary Unit Title: Criminal Justice Technology Objective: Continue to expand criminology related learning with new courses, Expected Outcome/ Performance Results Means of Assessment Results of Assessment To offer more education and training in specialized areas Check data for student enrollments in coumes in specialized areas Enrollment in specialized Criminology courses is very high and most courses fill up and close. Status: Partially Accomplished Status Date: 10/21/2010 Use of Assessment Results: We have added additional sections of these courses and we have developed new courses in these areas. 11/29/2010

28 2" INSTITUTIONAL EFFECTIVENESS PLAN Hillsborough Community College Planning Unit Summary Report Obiective Results Summary Unit Title: Criminal Justice Technology Objective: Develop Criminal Justice Career Information for students Expected Outcome/ Performance Results Means of Assessment Results of Assessment Students will have a clearer idea of career options in criminal justice and the learning track and course selections needed to reach their career choices, Monitor student access to career information and attendance at career presenations. CJT Student Association career events have been well attended. Additional information options should be provided to our students. Status: Partially Accomplished Status Date: 10/21/2010 Use of Assessm,ent Results: We will continue and seek to expand CJT Student Association Career events and seek to offer more matedal by web site, handout, and bulletin to our students on career options. 11/29/2010

29 INSTITUTIONAL EFFECTIVENESS PLAN Hillsborough Community College Planning Unit Summary Report Objective Results Summary Unit Title: Criminal Justice Technology Objective: Develop Program Centered Advising Expected Outcome/ Performan~:e Results Less errors by students in degree selection, course selection, and degree coding, Means of Assessment Pedodicly checking student degree coding for accuracy, and student orientations. Results of Assessment We found that coding errors decreased from 79% in 2005 to 25% in Status: Partially Accomplished Status Date: 10/21/2010 Use of Assessment Results: Continue and increase program centered advising by implementing a system to identify cdminal justice majors and developing a system of direct program to student communication on matters related to degree and course selection. This will allow us to continue and improve student advising decision making and coding accuracy. 11/29/2010

30 INSTITUTIONAL EFFECTIVENESS PLAN Hillsborough Community College Planning Unit Summary Report Objective Results Summary Unit Title: Criminal Justice Technology Objective: Expand On-Line programming to offer selected criminal justice degrees on-li_~e Expected Outcome/ Performance Results Means of Assessment Results of Assessment On-Line Degrees will be available in Cdminal Justice. A review of Cdminal Justice Advising Guides. All necessary and required courses for the criminal justice degrees are available on-line. Status: Accomplished Status Date: 10/21/2010 Use of Assessment Results: 11/29/2010

31 3O INSTITUTIONAL EFFECTIVENESS PLAN Hillsborough Community College Planning Unit Summary Report Student Learning Outcomes Summary Unit Title: Criminal Justice Technology Program: Criminal Justice Technology - AS/AAS Year: 20t0-201t Program Outcome: Students will be able to identify the different types of evidence. Expected ResultslPerformance Targets: 80% of students will successfully identify the different types of evidence Means of Assessment: Embedded test questions Results of Assessment: Status: In Progress Last Update: 09/ Use of Assessment Results: 11/29/2010

32 3] INSTITUTIONAL EFFECTIVENESS PLAN Hillsborough Community College Planning Unit Summary Report Student Learning Outcomes Summary Unit Title: Criminal Justice Technology Program: Criminal Justice Technology - AS/AAS Year: Program Outcome: Students will be able to identify the elements of the variou s homicide laws of Florida. Expected ResultslPer[ormance Targets: 80% of students will be able to successfully identify the elements of at least throe Florida Homicide laws. Means of Assessment: Embedded test questions Results of Assessment: Status: In Progress Last Update: 09/16/2010 Use of Assessment Results: 11/29/2010

33 INSTITUTIONAL EFFECTIVENESS PLAN Hillsborough Community College Planning Unit Summary Report Student Learninq Outcomes Summary Unit Title: Criminal Justice Technology Program: Criminal Justice Technology - AS/AAS Year: t Program Outcome: Students will demonstrate the ability to work effectively within the criminal justice system. Expected ResultslPerformance Targets: 80% of students will be evaluated at very good or higher in their quality of work by their internship work supervisors. Means of Assessment: Internship evaluations as prepared by the off-site supervisor. Results of Assessment: Status: In Progress Last Update: 09/16/2010 Use of Assessment Results: 11/29/2010

34 INSTITUTIONAL EFFECTIVENESS PLAN Hillsborough Community College Planning Unit Summary Report, Student Learning Outcomes Summarv Unit Title: Criminal Justice Technology Program: Criminal Justice Technology - AS/AAS Year: Program Outcome: Students will identify the burdens of proof applicable to criminal proceedings. Expected ResultslPerformance Targets: 80% of students will be able to successfully identify the burdens of proof. Means of Assessment: Embedded test questions Results of Assessment: Status: In Progress Last Update: 09/16/2010 Use of Assessment Results: 11/29/2010

35 INSTITUTIONAL EFFECTIVENESS PLAN Hillsborough Community College Planning Unit Summary Report Student Learning Outcomes Summary Unit Title: Criminal Justice Technology Program: Criminal Justice Technology - AS/AAS Year: Program Outcome: Students will identify the various defenses to a criminal charge. Expected ResultslPerformance Targets: 80% of students will be able to successfully identify at least throe defenses to a criminal charge. Means of Assessment: Embedded test questions Results of Assessment: Status: In Progress Last Update: 09/16/2010 Use of Assessment Results: 11/29/2010

36 35 APPENDIX: C Criminal Justice Technology Undergraduate Program Strategic Planning Unit Plan

37 INSTITUTIONAL EFFECTIVENESS PLAN, Hillsborough Community College Planning Unit Summary Report Narrative Sur~r~arv Unit Title: Criminal Justice Technology Unit Mission: The mission of the Criminal Justice Technology Undergraduate Program is to provide quality education consistent with the College Mission in the field of criminal justice in such areas as law enforcement, corrections, law, and crime scene studies. Planning Facilitator(s): : Jack Evans/Michael Reichard Unit Planning Process: Unit objectives are established after a comprehensive review of individual programs and courses within the overall Criminal Justice Technology Undergraduate Program. The performance review includes an examination of the status of prior individual program and unit objectives, faculty evaluations, student evaluations, attendance and completion rates, student academic performance, Advisory Committee reports, and criminal justice employment trends. External Trends: TrendlEvent Economic slowdown within the community, increased cdme rate, greater respect for criminal justice professionals, and a demand for more education by criminal justice employers. Greater specialization within criminal justice. Increased need for education and training in criminal justice. Increased need for specialized education and training in criminal justice specialty fields. Constituent Needs: The program provides college credit courses to students seeking A.A., A.S. and A.A.S. degrees. The program courses can lead students to the receipt of an A.S. Degree or an A.A.S. Degree in Criminal Justice Technology. The program s courses can also be used as fully transferable courses for A.A. students as well as students in various A.S. and A.A.S. degree programs. The program also provides a college credit certificate in Crime Scene to provide skilled workers in the crime scene and forensics field. 12/1/2010

38 INSTITUTIONAL EFFECTIVENESS PLAN Hillsborough Community College Planning Unit Summary Report Obiective Summary Unit Title: Criminal Justice Technology Objective: Continue to develop Criminal Justice Career Information for students Areas of Broad Interest: InformationlComm. Technology Facilities F F Diversity Target Date: 12/31/2100 Position Responsible: Program Manager Does this objective originate from a program review recommendation? This unit objective supports achievement of the following: College Goal: 6. Continuously improve programs and services through a systematic and ongoing process of strategic planning, assessment, and review in which a "culture of evidence" guides our direction. Strategic Initiative: 1-B. Increase the retention rate of students enrolled in degree programs to exceed the state average (Assessment: CSF). Other Goalsllnitiatives Addressed by Objective: Total cost to achieve this objective: $0 Cost exceeds unit based budget Capital Costs Expenses $0 $o Explain Costs: Strategies: Prof-Dev Full-Time Part-Time $o $o $o Hourly Contract $o $o * Continue and expand career events through the CJT Student Association. * Seek career information for our students from the CJT Advisory Committee. * Prepare and disseminate career information through our web site, newsletter, and brochures. 12/1/2010

39 INSTITUTIONAL EFFECTIVENESS PLAN Hillsborough Community College Planning Unit Summary Report Ob, iective Summary Unit Title: Criminal Justice Technology Objective: Continue to expand criminology related learning with new courses. Areas of Broad Interest: Target Date: 12/31/2011 Information/Comm. Technology Facilities Diversity Position Responsible: Program Manager F Does this objective originate from a program review recommendation? This unit objective supports achievement of the following: College Goal: 6. Continuously improve programs and services through a systematic and ongoing process of strategic planning, assessment, and review in which a "culture of evidence" guides our direction. Strategic Initiative: 3-A, Reexamine the complete array of program offerings to ensure they are responsive to community need and workforce demands (Partial Assessment: CSF). Other Goalsllnitiatives Addressed by Objective: Total cost to achieve this objective: F F $0 Cost exceeds unit based budget Capital Costs Expenses $o $0 Explain Costs: Prof-Dev Full-Time Part-Time Hourly Contract $0 $o $o $o $o Strategies: * Student and faculty surveys and Advisory Committee discussions to determine the need for new specialized courses. * Continuous review of course offerings at other institutions and the Statewide Course Numbering System. 12/1/2010

40 INSTITUTIONAL EFFECTIVENESS PLAN Hillsborough Community College Planning Uni Summa Report Objective Summary Unit Title: Criminal Justice Technology Objective: Continue to expand On-Line programming. Areas of Broad Interest: Target Date: 12/31/2011 InformationlComm. Technology ~ ]~ Facilities F ]-" Diversity~ ~ Position Responsible: Program Manager Does this objective originate from a program review recommendation? This unit objective supports achievement of the following: College Goal: 3. Enhance access, flexibility, and responsiveness to meet the changing educational needs of the students and the community. Strategic Initiative: 3-B. Expand opportunities for electronic access to instructional delivery (Assessment: CSF). Other Goals/Initiatives Addressed by Objective: Total cost to achieve this objective: $0 Cost exceeds unit based budget Capital Costs Expenses $0 $0 Explain Costs: Prof-Dev Full-Time Part-Time Hourly Contract $o $o $o $o $o Strategies: * Select additional courses and have them aspproved, designed, and scheduled for on-line offering. * Train additional faculty to teach on-line courses. 12/1/2010

41 4O 201t-2013 INSTITUTIONAL EFFECTIVENESS PLAN Hillsborough Community College Planning Unit Summary Report Obiective Summary Unit Title: Criminal Justice Technology Objective: Expand Program Centered Advising Areas of Broad Interest: Target Date: 12/31/2011 InformationlComm. Technology Facilities Diversity Position Responsible: Program Manager Does this objective originate from a program review recommendation? This unit objective supports achievement of the following: College Goal: 3. Enhance access, flexibility, and responsiveness to meet the changing educational needs of the students and the community. Strategic Initiative: 1-B. Increase the retention rate of students enrolled in degree programs to exceed the state average (Assessment: CSF). Other Goalsllnitiatives Addressed by Objective: Total cost to achieve this objective: $0 Cost exceeds unit based budget ]-~ ~" Capital Costs Expenses $o $o Explain Costs: Prof-Dev Full-Time Part-Time Hourly Contract $o $o $o $o $o Strategies: * Periodic coding audits of our students. * Distributing a current and accurate cdminal justice program manual to offer advising information. * Maintaining the cdminal justice web site as a center for advising information. * Increasing and expanding student program-wide orientations. * Developing a means to identify criminal justice majors and setting up program based direct communications with them on advising matters. 12/112010

42 INSTITUTIONAL EFFECTIVENESS PLAN Hillsborough Community College Planning Unit Summary Report Obiective Results Summary Unit Title: Criminal Justice Technology Objective: Continue to develop Criminal Justice Career Information for students Expected Outcome/ Performance Results Means of Assessment Results of Assessment Students will have a clearer idea of career options in cdminal justice and the learning track and course selections needed to reach their career choices. Monitor student access to career information and attendance at career presenations. Status: NO STATUS Status Date: 10/21/2010 Use of Assessment Results: 12/1/2010

43 INSTITUTIONAL EFFECTIVENESS PLAN Hillsborough Community College Planning Unit Summary Report Obiective Results Summarv Unit Title: Criminal Justice Technology Objective: Continue to expand criminology related learning with new courses. Expected Outcome/ Performance Results Means of Assessment Results of Assessment To offer more education and training in areas of student interest. To offer more education and training in specialized areas Survey students to find out the courses they would like to see offered. Check data for student enrollments in courses in specialized areas Status: NO STATUS Status Date: 10/21/2010 Use of Assessment Results: 12/1/2010