Security. Your Trusted Resource. For Credit Union Success. Security. Lending Community Charter

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1 Lending Community Charter Research Member Financial Literacy Marketing & Business Development Operations, Sales & Service Compliance Board & Volunteer HR & Training Networking & News

2 Solutions New! Solutions, a TM comprehensive suite of products and services and educational training and consulting that will help you foster a safer, more prepared credit union environment. CUNA s Solutions protect you TM across multiple areas of security. Physical, Network, Fraud Prevention, Business Continuity they re all part of our concerted effort to fully safeguard your credit union, employees, and members. Physical Keep your staff and members far out of harm s way and prevent losses from physical damage, theft, and unauthorized access to critical equipment and documents. Network Keep your network operational and intruders or other dangers at bay, preserving the privacy, integrity, and availability of electronic data. Learn how to comply with applicable federal and state laws. Fraud Prevention Reduce your credit union s risk exposure and protect your members from identity theft and phishing exploits. Outsmart potential perpetrators, take heed of suspicious account activity, manage your internal risks, and follow other proactive measures to safeguard your members identity and your credit union s intellectual property. Business Continuity Establish business continuity planning resources and a course of action that will accelerate your return to business as usual in the wake of a crisis. Understand how to test and update your plan to ensure its ever-lasting dependability. For more information about these resources, visit buy.cuna.org and enter CATSECURITY in the product finder, or call , press 3 to have a Solutions Representative contact your credit union. Use source code CAT (catalog) when placing an order.

3 Physical How do I keep my staff and members far out of harm s way? Prevent losses from physical damage, theft, and unauthorized access to critical equipment and documents with these physical security tools. Products & Services Diebold Global leader in security systems, Diebold provides the right products, the experience to help you make the right choices, the expertise to install and integrate their products into your environment, and the service to keep everything operating at peak efficiency. Member Education Materials Statement Stuffers Diebold provides: New! ATM Web site Alarms and devices Fire resistive products alarm monitoring Transaction services Access control and enterprise systems Bullet resistive products Product application services (PAS) Surveillance and CCTV solutions Vault and safe products 3SI Systems A world leader in cash protection solutions designed to recover stolen cash, apprehend criminals and deter crime. Innovative solution that combat crime through staining and tracking technologies. 3SI Systems newest cash protection system is ESP (Electronic Satellite Pursuit). ESP silently tracks the thief to help lead police to an arrest. ESP is the only cash tracking system using high-sensitivity GPS (global positioning system). The system combines key technologies to create a powerful and effective tracking and apprehension tool to combat credit union robberies. The system has an arrest rate of 68%. Staying Safe at the Cash Machine #25174-CAT $9/100 Choose from the following 3SI product categories: FlexPac and ThinPac dye packs for teller drawer protection Motion Triggered Vault Pack for vault protection SecuriSafe System for protecting safes and their contents TM Octopus ATM Defense System for protecting ATM cash The Octopus and SecuriSafe Systems defend your valuables and cash. They provide protection against removal or tampering of your ATM or safe. The number of attacks against these locations is growing, which leaves your ATM cash and safe contents vulnerable. press 3 to have a Solutions Representative contact your credit union. Use source code CAT (catalog) when placing an order.

4 Network How do I know my network is secure enough to keep attackers away? On average an attacker is probing your Internet connection for weakness every 15 seconds.* Keep your network operational and intruders or other dangers at bay, preserving the privacy, integrity, and availability of electronic data. Learn how to comply with applicable federal and state laws. Products & Services Diebold ATM Network Diebold built its reputation on security and no one knows security better than Diebold. Just as a secure building s security usually incorporates many layers such as fences, gates, cameras, and locks, Diebold believes a layered approach is also the best approach for ATMs. New! Perimeter Internetworking Perimeter Internetworking, a leading provider of managed networking and information security services, provides a multi-layered network defense with no capital investment. Your credit union can choose from over 60 services for intrusion defense, malicious code defense, secure , VPN access, managed network, and automated compliance. New! Trace In today's complicated and rapidly changing networked environments, existing security technologies such as anti-virus, firewalls and intrusion detection are not enough to protect company resources from the constantly emerging vulnerabilities and threats. Organizations must become proactive in dealing with security. Trace offers a full spectrum of security assessments and services to help you stay ahead of evolving network security threats and in compliance with the latest government regulations. Services Consulting Protect your online assets, your network and your members by engaging experts to help you identify unique strengths and potential issues within your system. Approach your credit union s security proactively and gain the most from a strategy utilizing technology while minimizing security risks. Member Education Materials Statement Stuffers Online Banking: Fast, Simple, Safe #27031-CAT $13/100 *Source: FBI press 3 to have a Solutions Representative contact your credit union. Use source code CAT (catalog) when placing an order.

5 Fraud Prevention How can I reduce my credit union s risk exposure and protect my members from identity theft and phishing exploits? Identity theft in the past five years has affected 27 million Americans one-tenth of the U.S. population. Source: Credit Union Magazine. Outsmart potential perpetrators, take heed of suspicious account activity, and follow these proactive measures to safeguard your members identity and your credit union s intellectual property. Products & Services Harland Check fraud has become widespread, with averages of more than one bad check per second and more than 500 million forged checks per year. Fight check fraud by including security features on each check, such as a micro-print line that distorts when photocopied or security links that react when chemically altered. MoneyGram Dedicated to the development of new programs and security features. MoneyGram maintains a proactive mindset with their official check and money order products which are designed to help deter fraudulent activity, such as counterfeiting and money laundering. MoneyGram official check and money order products are fully compliant with the Bank Secrecy Act, USA Patriot Act, and OFAC requirements. National Child ID Program The National Child ID Program is dedicated to safeguarding children from abduction or to assist in finding runaway children. Using an inkless fingerprint kit that allows parents to take and store in their own home their child s fingerprints, the program has already distributed 14 million kits nationwide. New! Perimeter Internetworking The latest round of phishing s, which target consumers and credit union members and prey on their fears of online safety and identity theft, are getting harder to determine their legitimacy. With phishing attacks increasing at a rate of 24 percent each month, credit unions have a new resource that will quickly discover and shut down these attacks and false web sites through Perimeter Internetworking, a leading provider of managed network security services. New! RiskWatch A comprehensive security risk analysis and management tool that identifies and analyzes a credit unions assets and threats, measures vulnerabilities, evaluates losses and safeguards information and physical resources. Member Education Materials Statement Stuffers ID Theft: How to Prevent It and How to Get Over It #24209-CAT $15/100 Seminars in a Box ID Theft: Who s Got Your Number Member Seminar Kit #26669-CAT $195/ea. Phishing: Don t Take the Bait #27032-CAT $13/100 Anytime Adviser 7 online coaches including theft identity $800/year press 3 to have a Solutions Representative contact your credit union. Use source code CAT (catalog) when placing an order.

6 Business Continuity How can I establish a business continuity plan and a course of action that will accelerate our return to business as usual in the wake of a crisis? 90% of companies who are unable to resume operations within 5 days after a disaster are out of business within a year. Use these resources to understand how to test and update your plan to ensure its ever-lasting dependability. Products & Services NEW! Accel Members Financial Counseling How will your credit union assist your members in adjusting to life-changing experiences and get them on the road to financial recovery? Accel Members Financial Counseling offers confidential comprehensive financial counseling services including personal money management assistance, debt repayment plans, and information to avoid bankruptcy, foreclosure, and repossession. NEW! Agility Recovery Solutions Within 48 hours of a business interruption, Agility delivers a complete solution to get your credit union back up and running and connected to your members including mobile facility space, computer technology, satellite communications, and portable generators. Canon USA Digital imaging has changed the way credit unions manage their flow of information. Canon's innovative and user-friendly document imaging systems can help you protect the critical documents your credit union captures and stores like checks, member-related files and loan applications. Canon can help you create a simple, turnkey approach to records management. Diebold Studies have shown that the demand for services, like ATMs, may increase during a disaster. Diebold, leading provider of ATMs to credit unions, has a full range of advanced-function ATMs, cash dispensers, and special application terminals, ready to support your business continuity strategy. NEW! Perimeter Internetworking Protecting your credit union s critical business information and having access to your network and is paramount at a time of emergency. Perimeter Internetworking, a leading provider of managed network security services, has solutions to securely store and easily access records and access a secure connection to your network from anywhere. With Perimeter s archiving service, your credit union can search for, access, and quickly retrieve any archived record quickly and easily. Strohl Systems PLANet is the industry s only Internet-based business continuity planning tool designed specifically to help your credit union meet NCUA and FFIEC regulations for business continuity and disaster recovery. Getting started Plan development Plan conversion Recovery readiness and review Plan testing NEW! VoiceGard The VoiceGard Recovery Center (VRC) offers a secure and sustainable IP-based telecommunications platform, to route your members calls anywhere 24x7. In the event of a service outage, your calls can be directed to the VoiceGard High Availability Network. You can receive your calls using a VoiceGard IP phones connected to any broadband Internet connection, cell phones, home phones, or at an alternate facility. press 3 to have a Solutions Representative contact your credit union. Use source code CAT (catalog) when placing an order.

7 General What are my options for professional development for greater personal and credit union success? We offer you the ability to continue expanding your security skills, taking your career and your credit union to new heights. Take advantage of these additional training and resource options to look out for your program s best interest and become even more polished in your role. Training Events & s & Fraud Institutes Ensure your credit union and its members are never easy targets for scams, robberies, fraud, or identity theft with information from schools. Introduction: October 1-6, 2006 in Denver, CO Tuition: $1,295 Come early to participate in the pre-conference Robbery & Feat seminar for $395. At this one-day seminar, you will have the opportunity to visit a credit union and simulate a real robbery. Disaster Recovery Conference Put your credit union to the test and prepare for the worst. A sound business continuity plan is an essential responsibility of every credit union. At this conference, you will discover the key steps for ensuring a timely and efficient recovery. Learn what NCUA examiners are looking for in a business continuity plan, hear from credit union and league staff who ve experienced life-altering disasters, and work as a team with peers to overcome business continuity challenges. Webinars Webinars offer minutes of learning from expert speakers at the convenience of your desk! Now, each webinar has an archived option providing additional convenience of a time that works for you. Choose from a variety of security topics and view the calendar often for new opportunities: Credit Union Planning and Risk Assessment August 3, 2006 Current Schemes, Scams, and Fraud August 10, 2006 Robbery Policies and Procedures August 23, 2006 Conducting an Investigation into Credit Union Fraud August 24, 2006 Internal Fraud at Your Credit Union August 28, 2006 Administering Policies and Procedures September 28, 2006 Self-Study Courses CUNA s self-study courses offer current, real-world instruction and guide learners toward a new level of skills and knowledge. Select courses are available in print or online formats. courses include: Procedure Protocol Administration Issues Robbery Prevention and Preparation Online Recognizing Emerging Fraudulent Practices Preventing Fraud s Robbery Video This 23 minute video outlines and discusses robbery preparation, priorities, guidelines, and techniques employees should know. #CUTV112-CAT $125 STAR Video: This 35 minute video provides an overview of credit union security threats, discusses how to handle robbery, extortion and kidnapping scenarios, proper opening and closing techniques, and how to identify and deal with fraud. It is best utilized with the STAR program s module. #STAR102-CAT $225 Reports Credit Union Magazine Best Practices Report: Disaster Recovery Lessons Learned PDF In this PDF report from Credit Union Magazine, you ll learn how eight credit unions coped with disasters, focused on their mission, and found ways to deal with adversity. You ll see what surprises they encountered and discover their most important lessons learned. #27272-CAT $49.95 press 3 to have a Solutions Representative contact your credit union. Use source code CAT (catalog) when placing an order.

8 for Credit Union Success When credit unions face daily challenges where do they turn for assistance? Credit Union National Association (CUNA) is the premier national trade association serving America s credit unions. Offering comprehensive resources to help credit unions become stronger, more competitive, improve their efficiency, and increase their bottom line, CUNA is the trusted resource for credit union success. CUNA s products and services cover every operational need or issue your credit union is facing, including: Lending Community Charter Research Member Financial Literacy Marketing & Business Development Operations, Sales & Service Compliance Board & Volunteer Networking & News HR & Training Visit buy.cuna.org or call (800) , press 3 for more information. Stock #27367