ELECTRONIC COMMUNICATIONS MARKET IN TURKEY

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1 ELECTRONIC COMMUNICATIONS MARKET IN TURKEY MARKET DATA (2012 Q3)* * In the event of any discrepancy, the original report in Turkish shall prevail.

2 AGENDA Executive Summary Market Overview Market Data Fixed Mobile Broadband Internet Other Services 2

3 EXECUTIVE SUMMARY(MARKET OVERVIEW) There are 408 operators providing services in the market with 647 authorizations as of November 15th, Total net sales of Türk Telekom and mobile network operators approximately worth of 6,3 billion TL, while other operators total net sales approximately worth of 1,7 billion TL. Total investment of Türk Telekom and mobile network operators is 880,6 million TL. Total investment of other operators has been realized as 213 million TL in the first quarter, 483 million TL in the second quarter and 473 million TL in the third quarter. Mobile traffic volume is 44,1 billion minutes and fixed traffic volume is4,5billionminutesinthethirdquarterof

4 EXECUTIVE SUMMARY(FIXED MARKET) There are 14 million fixed telephony subscribers and penetration rate is 18,7%. However, considering the fact that average household size is around 3,76 in Turkey, it can be concluded that fixed telephony services reach to a significant proportion of Turkish citizens. Number of Carrier Pre-Selection (CPS) users is , while the number of users having call-by-call carrier selection services is Number of users having services from alternative operators by using other methods is Total number of calling cards sold is Proportion of PSTN revenues within total revenues of Türk Telekom is 57,85%, while the proportion of access revenues is 32,86%. On-net traffic/total traffic ratio for Türk Telekom is 82,88%. In addition to this, proportion of traffic to mobile networks is 14% of total traffic. 4

5 EXECUTIVE SUMMARY(FIXED MARKET) Market share of alternative operators for local calls is 10,06%, while TürkTelekomhasamarketshareof89,94%. Market share of alternative operators for national calls is 19,16%, whiletürktelekomhasamarketshareof80,84%. Market share of alternative operators for calls to mobile networks is 43,31%, while Türk Telekom has a market share of 56,69%. Market share of alternative operators for international calls is 39,71%, while Türk Telekom has a market share of 60,29%. Market share of alternative operators for international calls terminated on fixed network is 63,42%, while Türk Telekom has a market share of 36,58%. 5

6 EXECUTIVE SUMMARY(FIXED MARKET) Market share of alternative operators for international calls terminated on mobile networks is 72,40%, while Türk Telekom has a market share of 27,60%. Market share of alternative operators for total traffic originated on the fixed network is 19,65%, while Türk Telekom has a market share of80,35%. Germany is the most frequently communicated country from fixed network(outgoing and incoming). FixedMinutesofUsage(MoU)is190,97. TürkTelekom sarpuis22,62tl. 6

7 EXECUTIVE SUMMARY(BROADBAND INTERNET) The number of broadband subscribers, which was 6 million in 2008, is approximately 19,3 million. Number of internet subscribers in Turkey increased by 5,6% as compared to the previous quarter thanks to the increase in number of fibre, cable and especially mobile internet subscribers. Annual growth rate of total number of internet subscribers has reached to 50,3%. Number of xdsl subscribers, which had increased until the third quarter of 2011, started to decline and realized as 6,6 million. Number of mobile broadband subscribers (computer and mobile handset) is around 11,6 million. 7

8 EXECUTIVE SUMMARY(BROADBAND INTERNET) Number of cable internet subscribers reached to Nearly 80% of fixed broadband subscribers in Turkey prefer offers providing up-to-8 Mbps download speeds. 65,5% of users having mobile internet from computer have a data usage of 100 Mb and above. 32% of subscribers are within the 0-50 Mb interval. 8

9 EXECUTIVE SUMMARY(MOBILE MARKET) There are 67,16 million mobile subscribers corresponding to 89,9% penetration rate. Mobile penetration rate exceeds 100% when 0-9 year s old population are excluded. Number of 3G subscribers has reached to 40,3 million. Turkcell has 52,34%, Vodafone has 28% and Avea has 19,66% market share according to the number of subscribers. Nearly 62% of total mobile subscribers are pre-paid users. 8,3% of total mobile subscribers are corporate subcribers while the rest are individuals. Churnratesare2,26%forTurkcell,2,88%forVodafoneand3,50%forAvea. 9

10 EXECUTIVE SUMMARY(MOBILE MARKET) As of November 15th, 2012 total number of ported numbers exceeded 49 million. Germany is the most frequently communicated country from mobile networks(outgoing and incoming). Total Number of SMS is around 46,2 billion and number of MMS is 78,3 million. With respect to revenues, market share of Turkcell is 50,97% while market shares of Vodafone and Avea are 28,87% and 20,16%, respectively. 10

11 EXECUTIVE SUMMARY(MOBILE MARKET) Voice revenues make up 66,9% of Turkcell s total revenues, 69,28% of Avea s and 70,12% of Vodafone s. SMS+MMS revenues make up 10,41% of Turkcell s revenue and corresponding figures are 10,22% for Avea and 13,98% for Vodafone. Data revenues make up 11,75% for Vodafone, 17,03% for Avea and 15,13% for Turkcell. ARPU is 21,97 TL for Turkcell, 22,30 TL for Vodafone and 22,57 TL for Avea. As of September 2012, Turkcell s MoU is 251 minutes, Vodafone s MoU is 343 minutes and Aveas s MoU is 356 minutes. Overall MoU rateforturkeyis299minutesfor2012q3. 11

12 EXECUTIVE SUMMARY(OTHER OPERATORS) Alternative operators have a fibre optic length of km, while Türk Telekom has km of fiber optic infrastructure. Nearly km of this infrastructure is used for backbone and the remaining is used for access. Total number of subscribers of infrastructure operators is Total revenue of infrastructure operators is around 156 million TL. TURKSAT, providing cable broadcasting services, has cable TV subscribers and has digital cable TV subscribers. Number of subscribers having GMPCS mobile telephony services is and corresponding revenue is approximately 4,02 million TL. 12

13 EXECUTIVE SUMMARY(OTHER OPERATORS) Satellite communication operators provide services such as international internet connections, video conference and point-topoint international satellite data circuits, to subscribers. Total revenue generated from these services is approximately 44,9 million TL. Total number of calls for directory services is and the corresponding call time is minutes. Total revenue of DQ operators is around 22,1 million TL. Number of subscribers having PMR/PAMR services is 1.709; number ofusersis47.077andthetotalrevenueis2,54milliontl. 13

14 MARKET OVERVIEW Authorization Type Authorization Agreement Concession Agreement Authorized by Notification Authorized by Right of Use Number of Authorizations Based on Authorization Type (As of Nov. 15, 2012) Services Number of Authorizations Satellite and Cable TV Services 1 GSM and IMT-2000/UMTS Services 3 Several Telecommunication Services 1 Satellite Telecommunication Services 28 Satellite Platform Services 4 Infrastructure Operation Services 74 Internet Service Providers 175 Fixed Telephony Services 46 Cable TV Services 15 GMPCS Mobile Telephony Services 5 GSM 1800 Services on Air Vehicles 1 Mobile Virtual Network Operator Services 35 GMPCS Mobile Telephony Services 2 PMR/PAMR Services 72 Infrastructure Operation Services 5 Fixed Telephony Services 159 Directory Enquiry Services 12 Mobile Virtual Network Operator Services 9 TOTAL

15 MARKET OVERVIEW Net Sales of TürkTelekom and Mobile Operators*, Türk Telekom Turkcell Vodafone Avea TOTAL * Based on the income statements of operators notified to ICTA. Net Profitof TürkTelekom and Mobile Operators*, Türk Telekom Turkcell Vodafone Avea * Based on the income statements of operators notified to ICTA. 15

16 MARKET OVERVIEW Net Sales of Other Operators*, Net Sales of Türk Telekom and Mobile Operators*, 2012 Q Q Q3 Türk Telekom Turkcell Vodafone Avea TOTAL * Based on the income statements of operators notified to ICTA. Operator Type 2012 Q Q Q3 Internet Service Providers Fixed Telephony Infrastructure Satellite Platform Satellite Telecommunication Directory Information Cable TV GMPCS PMR/PMAR TOTAL * Based on the income statements of operators notified to ICTA.

17 MARKET OVERVIEW Annual Investment of Türk Telekom and Mobile Operators, Türk Telekom Turkcell Vodafone Avea TOTAL Quarterly Investment of Türk Telekom and Mobile Operators, 2012 Q Q Q3 Türk Telekom Turkcell Vodafone Avea TOTAL Quarterly Investment of Other Operators, 2012 Q Q Q3 Other Operators

18 MARKET OVERVIEW Annual Voice Traffic Volume, Billion Minutes 168,9 149,5 21,8 132,2 23,6 103,7 23,9 85,5 90,4 86,6 90,9 28,8 33,2 147,1 53,1 38,5 125,8 65,2 108,2 74,9 37,3 48,1 57,7 20, Mobile Fixed Total Quarterly Voice Traffic Volume, Billion Minutes 60,0 50,0 40,0 30,0 20,0 10,0 0,0 48,5 48,6 42,9 43,3 43,8 44,4 5,0 4,5 38,9 5,7 5,1 5,3 5,3 5,6 33,3 37,2 38,2 38,5 39,1 43,5 44, Mobile Fixed Total 18

19 MARKET OVERVIEW Total Traffic Distribution, Million Minutes Total Traffic Distribution, % 0% 20% 40% 60% 80% 100% mobile to mobile mobile to other net. fixed to fixed fixed to other net ,5 5,3 7,1 2, ,6 5,0 8,3 2, ,8 5,2 9,8 2, ,6 5,2 9,9 2, ,8 5,3 9,5 2, ,6 5,1 11,0 2, ,2 5,3 12,3 2,2 19 0% 20% 40% 60% 80% 100% Mobile to mobile Mobile to other net. fixed to fixed fixed to other net.

20 FIXED MARKET Fixed-Line Subscribers and Penetration Rate Million ,49 24,5 16,53 22,8 16,20 22,3 15,21 20,6 14,83 19,8 14,47 19,4 14,01 18, (%) # of Subscribers Penetration 20

21 FIXED MARKET Number of Users of FTS Providers, 2012 Q3 Market Shares of FTS Providers Basedon # of Users, 2012 Q3 Alternative Operators Market Share (%) Method Number of Users Carrier Pre-selection Call-by-call Carrier Selection Other access methods TOTAL Millenicom 26,24 Superonline 19,64 Bizfonik 16,38 Turknet 12,10 İş Net 9,52 Vodafone Alternatif 8,39 TTM Telekom 3,35 Net GSM 1,83 Vodafone Net 1,64 21 Roitel 0,24 Others 0,66

22 FIXED MARKET Breakdown of Annual Fixed Revenues of Türk Telekom, % ,37 27,36 6,52 4, ,50 27,14 6,90 5, ,37 24,29 7,57 6, ,19 21,25 7,02 5,55 Breakdown of Quarterly Fixed Revenues of Türk Telekom, % 0% 20% 40% 60% 80% 100% PSTN Access Leased Lines Other ,85 32,86 5,15 4, ,84 31,44 5,943, ,35 31,02 5,50 4, ,43 28,38 6,28 3, ,51 27,93 6,60 3, ,54 26,31 6,45 3, ,00 26,87 6,73 3, % 20% 40% 60% 80% 100% PSTN Access Leased Lines Interconnection Other

23 FIXED MARKET Breakdown of Türk Telekom s Traffic, % ,88 1,68 14,08 1, ,92 1,42 12,64 0,05 0, ,20 1,24 11,71 0,05 0, ,95 2,27 12,16 0,060, ,85 2,52 13,16 0,090, ,01 2,00 11,66 0,090, ,24 1,21 10,32 0,11 0,11 60% 65% 70% 75% 80% 85% 90% 95% 100% Onnet International Mobile Dial-up FTS Breakdown of Türk Telekom s Traffic, Million Minutes 2011 Q Q Q Q Q Q Q3 On-net International Mobile Dial-up FTS Total

24 FIXED MARKET Market Shares Based on Voice Revenues, % 100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% Call Origination Market Shares from Fixed Networks, % 100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% TT FTS TT FTS * Minute-based voicerevenuesof TT andnet salesof FTS providersare considered. 24

25 FIXED MARKET FTS and TT Comparison for Local Calls, % ,62 94,32 92,85 92,22 91,70 91,77 89,94 % ,38 5,68 7,15 7,78 8,30 8,23 10, TT FTS FTS and TT Comparison for National Calls, % ,16 87,92 87,92 85,34 82,46 83,56 80,84 % ,84 12,08 12,08 14,66 17,54 16,44 19, TT FTS * Market Sharesare basedon traffic volume. 25

26 FIXED MARKET FTS and TT Comparison for F2M Calls, % * Market Sharesare basedon traffic 40 volume. 29,32 % 80 70,68 73,19 68,84 67, ,32 31,16 32,54 26,81 62,22 60,64 37,78 39,36 56,69 43,31 % FTS and TT Comparison for International Calls, % ,97 35,03 71,40 70,56 69,75 28,60 29,44 30,25 63,63 36, ,53 60,29 39,47 39, TT FTS TT FTS Most Frequently Communicated Countries from Türk Telekom Highest Rate of Highest Rate of Traffic Traffic Sent to Received From Germany Russia UK Turkmenistan TRNC Germany Italy France Netherlands UK 26

27 FIXED MARKET FTS and TT Comparison for International Incoming Calls Terminated on Fixed Network, % % ,27 67,44 59,16 57,03 59,62 59,17 63,42 40,84 42,97 40,38 40,83 30,73 32,56 36, TT FTS FTS and TT Comparison for International Incoming Calls Terminated on Mobile Networks, % ,49 74,14 71,61 75,78 77,85 77,58 72,40 * Market Sharesare basedon traffic volume. % 40 22,51 25,86 28,39 24,22 22,15 22,42 27, TT FTS 27

28 FIXED MARKET Fixed MoU, Minutes ,44 204,92 190,43 198,26 200,93 199,30 190, ARPU, 22,10 22,13 22,07 21,89 22,30 22,42 22,

29 BROADBAND INTERNET Number of Broadband Internet Subscribers* 25 Million ,35 14,05 8,56 5,99 6,78 4,61 2,86 1,59 0,02 0, Sep * Fixed, mobile, cable modem, fiber etc. all means of broadband access are included. 29

30 BROADBAND INTERNET Number of Internet Subscriptions 2011 Q Q Q3 Quarterly Growth Rate (2012Q Q3) Annual Growth Rate (2011Q Q3) xdsl ,5% -2,8% Mobile Internet from Computer Mobile Internet from Mobile Handset ,5% 42,4% ,2% 141,7% Cable Internet ,5% 20,9% Fiber ,8% 148,4% Other ,7% 9,9% TOTAL ,6% 50,3% 30

31 BROADBAND INTERNET Data on 3G Subscribers 2011 Q Q Q3 # of 3G Subscribers Mobile Internet from Computer Mobile Internet from Mobile Handset Mobil Internet Usage, Gbyte Post-Paid and Pre-Paid Mobile Broadband Internet Subscriptions, 2012 Q3, Thousands Post-Paid Pre-Paid 31

32 BROADBAND INTERNET Breakdown of Other Means of Internet 2011 Q Q Q3 Dial Up ISDN BA/PA Satellite Communications Metro Ethernet PLC, BPL Frame Relay ATM Other TOTAL ISP Market SharesBasedon # of Subscribers, 2012 Q3* Operator % TTNet 82,10 Superonline 8,05 Doğan TV Digital 4,42 Vodafone Net 1,77 Millenicom 1,48 Turknet 1,40 Metronet 0,59 Vodafone Alternatif 0,03 Grid 0,03 Telnet 0,03 Other 0,10 * Cable internet is not included. 32

33 BROADBAND INTERNET Distribution of Fixed Broadband Subscribers according to Technology and Operator, % ,9 10,6 6,4 7,1 1, ,3 10,2 6,3 6,1 1, ,2 9,5 6,3 4,9 1, ,2 9,0 6,1 3,5 1, ,0 8,8 5,4 3,0 0, ,9 8,7 5,0 2,6 0, ,6 8,0 4,42,3 0, ,8 7,6 3,92,2 0, ,5 7,1 3,2 1,6 0, ,2 89,0 7,0 2,81,5 0,5 2,7 6,7 1,1 0,5 0,0 10,0 20,0 30,0 40,0 50,0 60,0 70,0 80,0 90,0 100,0 xdsl TTNet xdsl Other IPSs Cable Fibre Other 33

34 BROADBAND INTERNET Connection Speeds for Fixed Broadband, 2012 Q3* %1,0 %80,3 %0,8 %8,8 %8,2 %0,9 Mobile Internet Usage from Computer, 2012 Q3, % 4G-8G 12,44 1 Gb-4Gb 31,35 >8G 3, Mb 32,38 Mobile Internet Usagefrom Mobile Handsets, 2012 Q3, % 4Gb-8Gb 0,48 250Mb-1 Gb 14,11 >8Gb 0, Mb 4, Mb 2, Kbps 1 Mbps 2 Mbps 4 Mbps 8 Mbps Other ( > 8 Mbps) * Cable internet is not included. 250Mb-1 Gb 19,45 1 Gb-4Gb 7, Mb 34, Mb 14, Mb 8, Mb 2, Mb 5, Mb 6,20 34

35 MOBILE MARKET # of Mobile Subscribers and Penetration Rate Million ,1% 86,5% 85,1% 42,4 65,8 55,7 19,4 7,1 88,6% 88,0% 88,5% 89,9% 33,9 30,8 28,5 26,9 31,4 34,9 37,7 40,3 100% 80% 60% 40% 20% 0% Penetration, % # of 2G Subscribers # of 3G Subscribers Mobile Penetration Total Number of Mobile Subscriptions, Million 61,72 63,80 64,79 65,32 65,75 66,14 67,17 33,05 34,06 34,43 34,53 34,52 34,71 35,15 16,84 17,51 17,84 18,03 18,30 18,43 18,81 11,82 12,23 12,53 12,76 12,93 13,00 13, Avea Vodafone Turkcell Total

36 MOBILE MARKET 5% 5% 4% 4% 3% 3% 2% 2% 1% 1% 0% Churn Rates of Mobile Operators, % 4,49% 4,60% 4,28% 4,32% 4,01% 3,99% 3,8% 3,85% 3,6% 3,5% 3,50% 3,3% 3,2% 3,31% 3,7% 3,13% 2,70% 2,88% 2,83% 2,79% 2,83% 2,86% 2,59% 2,59% 2,53% 2,32% 2,26% Jan. 12 Feb. 12 March 12 April 2012 May.12 June 12 July 12 August 12 Sep. 12 Avea Vodafone Turkcell Distribution of Individual and Corporate Pre-Paid and Post-Paid Mobile Subscriptions, % Mobile Subscribers, % 100% 8,3% 80% 32,7 33,2 33,9 35,3 36,4 37,4 37,9 60% % 40% 67,3 66,8 66,1 64,7 63,6 62,6 62,1 91,7% Individual Subscribers Corporate Subscribers 20% 0% Post-Paid Pre-Paid 36

37 MOBILE MARKET Net Gaining Subscriber Numbers, Thousand Thousand Turkcell Vodafone Avea 37

38 MOBILE MARKET Market Shares according to # of Subscribers, % 100% 80% 60% 19,15 19,17 19,33 19,54 19,67 19,66 19,66 27,29 27,44 27,53 27,59 27,83 27,86 28,00 40% 20% 0% 53,55 53,38 53,13 52,87 52,50 52,48 52, Avea Vodafone Turkcell Market Shares according to Traffic Volume, % Market Shares according to Revenue, % 100% 100% 22,65 22,97 23,15 23,43 23,55 22,85 22,57 20,14 19,93 19,59 20,17 20,31 20,36 20,16 80% 80% 60% 30,73 31,20 31,21 31,50 32,14 32,18 31,78 60% 27,14 28,21 28,25 28,52 28,48 28,53 28,87 40% 40% 20% 46,61 45,83 45,64 45,07 44,31 44,96 45,65 20% 52,72 51,86 52,16 51,31 51,21 51,11 50,97 0% Avea Vodafone Turkcell 0% Turkcell Vodafone Avea

39 MOBILE MARKET Breakdown of Mobile Traffic, Million Minutes Breakdown of Mobile Traffic, % 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Other Mobile Networks On-net Fixed Networks International+DQ Services+Satellite+Other 31,98 62,19 5,380, ,41 178,26 14,35 1, ,98 188,17 15,721, ,47 195,66 16,151, ,75 199,20 16,801, ,47 215,28 17,151, ,22 235,42 19,331, % 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Other Mobile Networks On-net Fixed Networks International+DQ Services+Satellite+Other

40 MOBILE MARKET Most Frequently Communicated Countries from Mobile Networks, 2012 Q3 Highest Rate of Traffic Sent to Germany Russia UK Bulgaria France Highest Rate of Traffic Received From Germany Russia UK France Saudi Arabia Breakdown of Mobile Revenue, % 2012(I+II+III) 74,4 8,7 10,7 6, ,0 11,6 7,3 4, ,3 10,0 4,4 7, ,7 9,1 2,3 7, ,9 9,3 1,3 8,5 0% 20% 40% 60% 80% 100% 40 Voice SMS+MMS Data Value Added Services

41 MOBILE MARKET Mobile SMS and Mobile MMS, Million ,8 23,0 37,8 73,3 71,0 73,2 78, SMS MMS # of MMS, Million # of SMS, Billion 100% 80% 2,72 3,33 3,32 2,05 2,56 6,28 3,06 7,36 9,63 9,86 9,96 8,21 6,28 6,98 100% 80% 10,42 10,39 10,51 9,69 9,61 10,13 10,62 60% 60% 11,61 11,87 12,78 13,77 14,60 15,08 16,78 40% 20% 0% 62,60 59,33 60,77 62,06 26,26 11,83 12, Avea Vodafone Turkcell 40% 20% 0% 18,21 17,83 18,08 16,26 16,17 16,55 18, Avea Vodafone Turkcell

42 MOBILE MARKET 25 Mobile ARPU, ,4 18,1 19,1 19,6 19,9 20,5 21,1 21,5 21,3 19,70 19,77 20,50 19,19 19,20 19,86 20,68 20,91 21,30 21,97 22,30 22, MoU values of Mobile Operators, Minutes Turkcell Vodafone Avea Jan.12 Feb.12 March 12 April 12 May.12 June 12 July 12 August 12 Sep. 12 Turkcell Vodafone Avea 42

43 MOBILE MARKET Post-Paid Mobile ARPU, Pre-Paid Mobile ARPU, 9,8 11,9 10,9 11,2 13,3 10,9 12,16 14,50 11,15 11,00 12,03 11,09 10,13 11,5 10,92 11,31 12,7 12,1 12,56 13,96 13, Turkcell Vodafone Avea 43 37,9 35,5 30,2 38, ,8 40,40 38,40 32,56 37,50 37,56 31,70 36,52 35,7 30,6 37,7 37,16 31,84 38,38 38,08 32, Turkcell Vodafone Avea

44 OTHER SERVICES # of Subscribers and Revenue of Alternative Network Operators Period # of Subscribers Income, 2012 Q Q Q Market Shares of Alternative Network Operators, 2012 Q3 Operators Market Share Basedon # of Subscribers(%) Operators Market Share basedon Net Sales(%) Superonline 61,07 Superonline 39,00 Vodafone Alternatif 9,95 Kule Hizmetleri 16,03 Telnet 8,81 Vodafone Alternatif 9,46 Vodafone Net 5,34 İş Net 9,03 Vitali Net 3,66 Metronet 7,15 T-Systems 3,43 BT Bilişim 5,87 Equant Istanbul 3,08 MTCTR Memorex 3,84 Grid 1,58 T-Systems 2,69 Turknet 1,20 AT&T Global 1,79 AT&T Global 0,57 Turknet 1,72 İş Net 0,32 Telnet 1,16 BT Telekom 0,29 Equant İstanbul 1,05 Oyak 0,27 Mednautilus 0,55 Other 0,43 Other 0,67 TOTAL TOTAL Fiber Optic Networks of Alternative Operators Total Length Owned Total Length Leased Total Backbone Length Total Access Length Total Length (km) 2012 Q Q Q

45 OTHER SERVICES Satellite Communications Services Period # of Subscribers Revenue, 2012 Q Q Q Market Share of Satellite Communication Operators based on # of Subscribers, 2012 Q3 Cable Platform Services Operator % Türksat 49,72 İş Net 22,93 Deksarnet 16,03 BT Telekom 6,21 Other 5,11 Period # of cabletv Subscribers # of Cable Telephony Subscribers # of IPTV Subscribers 2012 Q Q Q * Cable TV services are provided by Turksat.

46 OTHER SERVICES Period # of Calls Directory Information Services Call Duration (Minutes) Total # of Enquiries Revenue, 2012 Q Q Q Market Share of Directory Information Operators based on Number of Calls, 2012 Q3 Operator % Average Call Duration(Min.) BN Telekom ( ) 65,70 1,55 AssisTT( ) 27,96 1,22 Plus Telekom ( ) 2,91 3,03 Vastech(11833) 1,51 1,82 Infoline(11824) 1,35 0,82 Rehberlik Hizmetleri Servisi ( ) 0,31 1,27 Mega ( ) 0,25 1,20 Callturk(11858) 0,01 1,67 46

47 OTHER SERVICES GMPCS Services Period # of Subscribers Revenue, 2012 Q Q Q Period PMR/PAMR Services # of Subscribers # of Users Revenue, 2012 Q Q Q Market Share of GMPCS Operators Based on # of subscribers, % Operator 2012 Q Q Q3 Teknomobil 54,76 55,05 59,96 Globalstar 43,24 42,90 38,24 Mobilkom 2,00 2,05 1,80 47

48 ELECTRONIC COMMUNICATIONS MARKET IN TURKEY MARKET DATA (2012 Q3)* * In the event of any discrepancy, the original report in Turkish shall prevail.

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