Software Asset Management. Are you monitoring the true value of your SAM program effectively? Sean A Robinson

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1 Software Asset Management Are you monitoring the true value of your SAM program effectively? Sean A Robinson

2 Objectives Identify which areas of SAM should be monitored Map the SAM business functions to the correct key stakeholder Report the right information to the right persona Ensure each stakeholder recognizes the value achieved by SAM

3 Current State MOST SAM PROGRAMS REPORT ONLY A SMALL PERCENTAGE OF THE OVERALL VALUE Input: Discovery and License Entitlements Outcome: Effective License Position (AKA ELP) Beneficiary: License/SAM Manager, Vendor and Reseller Value: Compliance

4 Does the ELP really deliver value?

5 Financial Management Corporate Governance Staff Productivity Vendor Relationship Risk Management License Re-harvesting Asset Management Deployment Rationalization License Optimization

6 Business Functions Organization Management Company Law, Financial Diligence, Employee Protection, Risk Management Asset Management & IT Support Device Control, Software Deployment, Capacity Management, End User Support License Management License Archive, License User Rights, Compliance Reporting Purchasing & Finance Management Contract Management, Maintenance Renewals, Budget Management, Cross Charge

7 Stakeholders

8 C-Suite Business Function: Organization Management What s important? SAM Delivers Business profitability Business efficiency Cost minimization (Financial control) Asset governance Maximizing assets consumption ROI on IT assets Reputation Competitive advantage Strong corporate governance Improved IT asset consumption Increased staff productivity Reduced disruption Enables informed decision making Reduces unnecessary expenditure Mitigates operational risks Increase enterprise-level productivity

9 SAM & License Manager Business Function: License Management What s important? Ability to demonstrate software compliance Awareness of estate coverage Confidence in the accuracy of the data To understand the organizational impact of vendor changes Archive and maintain proof of licenses Able to track and maintain license renewal To understand license surplus and availability Optimized License consumption Ability to pin point the cause of compliance issues To be able to report timely and accurately SAM Delivers Process to ensure all proof of licenses has been achieved effectively Generation of Effective License Positions (ELPs) Consume license entitlement efficiently Monitor usage of deployed assets Report opportunities to optimize license costs Report compliance issues and pinpoint cause Monitor SAM objectives and report performance Continued improvement of SAM processes

10 IT Manager & Support Manager Business Function: Asset Management What s important? Clear understanding of IT estate Visibility and control of virtual server environment Product standardization Timely project delivery Reduction in wasted time Control the provision of cloud based solutions Adherence to good asset governance Comply with mobility & business continuity SAM Delivers Comprehensive view of IT estate down to device Understanding of estate with software deployment Enable project cost saving and budget maximization Assistance to maintain control of corporate governance

11 Purchasing & Finance Manager Business Function: Procurement & Finance What s important? Maintaining purchasing license agreements Monitoring and adherence to vendor T&C's Best commercial arrangements Maximize annual cost savings Track anniversary of software renewals Monitor and control of SLA's Proactive notifications of pending renewals Ability to manage cross charge requirements SAM Delivers Contract and purchasing agreement register Tracking of all software license expenditure Reports illustrating IT asset spend Processes that improve vendor relationships Accurate data to enable confident purchasing decisions Notifications of maintenance renewals

12 Summary To achieve effective SAM, all stakeholders must derive value from the processes implement. SAM information must be relevant and always accessible. ELP is today s buzz word, but it only delivers a fraction of the overall value. Monitor and report all value outputs and SAM will be recognised as a Tier 1 business function. Failure to report all value outputs, will degrade the SAM program and lead to reduced investment.

13 Financial & Illegal Exposure!

14 Thank You Q&A

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