Chris Lang March, 2014

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1 CA Delivers New Revenue Opportunities with Nimsoft Monitor Chris Lang March, CA. All rights reserved.

2 CA Technologies Your Strategic Partner CA Technologies has 30 + years experience providing leading IT Management Software and Solutions to a diverse set of Service Providers, Private and Public Enterprises in over 45 countries DEEP EXPERIENCE WITH SERVICE PROVIDERS Top 4 providers on MSPmentor 501 are CA Nimsoft Partners Powering 750+ of the world s largest service providers SOLUTIONS PURPOSE BUILT FOR SERVICE PROVIDERS CA DCIM CA Nimsoft Monitor CA CloudMinder CA Network Flow Analysis CA Full System High Availability CA Cloud Service Delivery Platform CA Nimsoft NetFlow CA Nimsoft Service Desk CA Remote Data Protection CA DevOps WE HAVE EXPERTISE IN THE MARKETS YOU SERVE 20 of 20 Top Global Banks 10 of 10 Largest U.S. Federal Agencies 13 of 15 Top Financial Service Companies 9 of 10 Top Pharmaceutical Companies 11 of 12 Top Defense/Aerospace Companies 2

3 WestconGroup Westcon Group $4b value-added distributor, in 60 countries - ship to 100+, 25+ logistics facilities, employees, 20,000+ transacting customers globally Comstor: Cisco business $2B globally Westcon: UC & Security Solution Focus: data center, unified communications, network infrastructure and security Focus on value and leadership: solution expertise and integration, enablement/education, services and financing CA compliments our comprehensive data center, collaboration and security solutions

4 Managed Services Supports Business Innovation Improve focus on core business Welcome to the New Normal ENTERPRISE DEMAND FOR INNOVATION Free resources to work on strategic initiatives Gain access to world-class capabilities RANKED #1 IT IT organizations Management are Software Vendor by Revenue turning to service RANKED #1 Cloud Systems Management Software Reduce Cost Vendor providers to help them deal with this growing gap Skilled Skilled resources resources are not are available not available ENTERPRISE CAPACITY FOR INNOVATION Function Shared is difficult risk to manage/out of control Shared risk

5 CA Nimsoft Monitor Overview A unified view of such a broad array of internal and external infrastructure is one of our biggest differentiators. APPLICATION MONITOR VIRTUALIZATION USER EXPERIENCE PMDB Infrastructure STORAGE CLOUD DCIM DATABASE NETWORK SERVER

6 Nimsoft Monitor Basic Solution Overview CA Nimsoft Monitor MSO Probe Packs CA Nimsoft NFA MSO Probe Packs CA Nimsoft DCIM MSO Probe Packs + NETWORK Disco/Topo/RCA Routers Switches Interfaces Firewalls + VBLOCK EMC, Cisco VMware, UCS-5108 Cisco Nexus Cisco MDS EMC CLARiON EMC Symmetrix EMC Celerra + CLOUD Public, Private, Hybrid IaaS, PaaS, Saas Amazon Rackspace Google Salesforce, Vblock Windows Azure SERVER Windows Linux Unix iseries Netware APPS Custom apps Commercial apps Citrix IIS SharePoint Lotus Notes Exchange + END-USER Windows-based response monitoring for: Web apps Client/servers apps Mainframe apps + VOIP Call Manager Unity UCM Routers Switches NIMSOFT MONITORING SOLUTIONS + POWER Power dist units Auto transfer units APC devices + SERVICES FTP, Telnet HTTP, HTTPS SMTR, POP3, IMAP DNS, DHCP LDAP VIRTUAL Vmware CloudPlatform Hyper-V PowerVM Solaris Zones Xen DATABASE Oracle Sybase Informix My SQL SQL Server UDB DB2 6 Copyright 2013 CA. All rights reserved.

7 Monetize Expand Your Service Catalog with Nimsoft Monitor Add over 65 distinct monitoring services to your service portfolio with one monitoring solution from CA APPLICATION MONITORING SAP Microsoft Exchange IBM WebSphere Apache Tomcat SERVER MONITORING Microsoft Windows Server Linux/Unix Cisco UCS IBM Power Systems CLOUD MONITORING Private Public Flexpod Vblock VIRTUALIZATION MONITORING Vmware Citrix Xenserver Microsoft Hyper Oracle Solaris Zones NETWORK MONITORING Router and Switch Network Response Time Cisco Qo5 Cisco IP SLA DATABASE MONITORING Oracle DB Microsoft SQL Server Informix IBM DB2 7 Copyright 2013 CA. All rights reserved.

8 Number of MSPs Managed Services Provider Landscape Ent. SMB Tools/ Vendors Increased Number and Size of Clients Increased Number of Managed Devices Increased Expansion of Geographies Served Increased Focus on Vertical Markets Increased Focus on Industry Applications Increased Adoption of Advanced Technology Cisco UC/UCS Virtualization, VDI Storage Cloud, Vblock Increased Mix of High-Value Service Offerings Strategic/Full IT Outsourcing Cloud Enablement/Automation GM SMB Level Platforms Kaseya N-Able / Solarwinds Continuum / Zenith LabTech Nagios Open Source Tipping Point moves to CA Nimsoft Solutions <$1M $2M-$10M $30M-$500M $1B MSP Monthly Recurring Revenues (MRR) 8 Copyright 2013 CA. All rights reserved.

9 Monetizing the Nimsoft Monitor Solution 1 Cloud Monitoring market estimated to be $1.2B by 2015* Proven approach to stand-up and deliver a service provider offering for enterprise customers in 1-2 months Customized business case can be modeled to demonstrate return on investment (ROI) in just 90 days. Offer customers tiered monitoring services at varying prices *Source: CA Global Market Analysis based on IDC, Gartner, Forrester research 9 Copyright 2013 CA. All rights reserved.

10 Service Provider Center of Excellence (CoE) Focused solely on the enablement and success of our service Strategy Operational provider partners Go to Market Center of Excellence in a Box Engagement Examples 1. End to end program review 2. Define technical and commercial strategies 3. Align GTM strategy Advocacy Service Offering Roadmap Business Model GTM Strategy Service Catalog Pricing and Packaging Service Delivery Service Level Agreements Onboarding Demonstrating Value Positioning Launch Planning Marketing collateral Sales tools Demand Generation Execution 4. Define service offerings and catalog 5. Determine optimal market price 6. Build a scalable service delivery model 7. Assess and implement specialization strategy 8. Train and enable your sales team to successfully sell managed services Technology CA. All rights reserved.

11 Example: Build Your Business Faster with Nimsoft Monitor Snap Easily Downloadable From days to 14 second download and 45 minute install Freemium No cost for up to 30 devices, unlimited duration Community Based Support Access to 100s of CA experts and community peers Optimized Landing Page From 6 pages to 1 Heartbeat Monitors behavior in real time; downloads trigger engagement CA. All rights reserved.

12 To learn in 3 minutes why you should explore CA Nimsoft Monitor, click here. We tested version 7.1 of Snap on a network where it quickly discovered our Windows, Mac and Linux machines in February It is free and fully functional to monitor up to 30 devices, with a paid version for larger networks.

13 Q & A - THANK YOU! Please stop by our booth (#120)! Chris Lang CA Technologies Brad Curcio Westcon Group

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