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1 DOCUMENT D EXECUTION INGENICO_PAYMENT_CMJN.ai INFORMATIONS GENERALES COULEURS UTILISEES APPROBATION Client: INGENICO Date : 03 MAI 2014 Utilisation: Impression quadri. Ne pas utiliser pour application écran. C 67/M 54 C 100 /M 88 J 47/N 43 J 0/ N 10 fraud prevention solutions tougher on fraudsters, simpler for you

2 fraud prevention solutions / tackle your fraud problem Every sector in every country suffers different fraud patterns. And fraud keeps evolving. Fraud Expert is a smart, flexible solution that allows you to detect fraud sooner, sell more, and save time.

3 > Advanced fraud protection to help you block fraud and accept more safe orders.

4 new opportunities, new threats With the European e-commerce market set to double to 625bn by 2016, the opportunities for growth are huge. The trouble is, Merchant controlled rules Fraud Expert Ingenico Payment Services risk assessment fraudsters have figured that out too.

5 Fraud Expert: tougher on fraudsters, simpler for you Fraud Expert takes away the guesswork. It s like having an in-house fraud consultant advising you on every transaction. Running on a fully-redundant network, our reliable platform works round the clock to verify, categorise and make decisions for you, based on rules you have pre-defined. Providing two advanced layers of fraud protection, Fraud Expert combines your business knowledge with our up-to-theminute fraud intelligence to create a global risk score the ideal framework for judging when to block, accept or review. And when a suspicious transaction occurs, that s when our real-life experts come into play. Available whenever you need them, they can conduct your manual reviews in a fraction of the time it would take you for to investigate. You can set it up in just a few clicks or define detailed risk-scoring parameters. Either way, each and every transaction will benefit from our state-ofthe-art technology and real-time, cross-merchant fraud advice.

6 the benefits to your business Fraud Expert is not just about beating the fraudsters but of course, that s a great place to start.

7 > Fight fraudsters more Maximise your revenue effectively > When you re being targeted > With the real-time advice of our state-of-the-art technology and crossmerchant fraud expertise, you can stay ahead of fraudsters and block more of their transactions before first purchase. it s natural to impose strict controls - but you lose honest customers and legitimate business in the process. The smarter way is to filter out genuine fraud with Fraud Expert s industry-specific, crossmerchant intelligence and watch your acceptance rates and revenues grow. Save time, resources and money Suspect transactions can take time to review some of our customers say it can take them up to 8 hours per transaction. Delegate your manual review to our experts and you can reallocate precious resources to core business activity instead plus have your honest customers orders processed faster.

8 our key features Our Fraud Expert solution combines a wealth of features to better protect your business. Industry templates / Automatically implements and maintains sector-specific risk profiles. Cross-merchant intelligence / Aggregates the knowledge and experience gained from other merchants. Device fingerprinting / Identifies and blocks the unique device used for a fraudulent transaction and improves tracking.

9 Flex3DS / Allows you to optimise conversion by switching on and switching off 3-D Secure based on criteria such as transaction risk score, transaction amount, issuer identification number etc. Real-time behavioural mapping / Performs real-time correlation of transactions to closely track unusual behaviours. Outsourced manual review / Offers a manual review of suspicious transactions by our teams of experts at peak times, during the holidays or 24/7. IP Geolocation / Differentiates between threats and genuine transactions by pinpointing the buyer s exact location. Cross-parameter checks / Detects suspicious behaviour using more than 20,000 rules plus velocity checks maintained by our experts. Merchant-controlled rules / Gives you control and flexibility with more than 90 rules you can configure to suit your business.

10 fraud expert / how it works By blending your own fraud knowledge with that of our experts, you will control and minimise your exposure to fraud and increase your revenues. Here s how it works: 1. We categorise / Drawing on industry fraud patterns, real-time behaviour analytics and your own blocking or scoring configurations, Fraud Expert generates a risk score and categorises your transactions as low risk, high risk or flagged for review. 2. You decide / Based on this expert risk analysis, you then define whether to accept, block or review certain transactions, or freeze them until you re able to review them more thoroughly. Our intuitive platform takes you through this process stepby- step, giving you the support and control to determine your own fraud policy. 3. We can manually review / To save time and money, you can choose to outsource the manual review of suspicious transactions to our team of experts at peak times, on evenings and weekends, during the holidays or even 24/7.

11 customer places an order fraud detection real-time screening merchant controlled rules expert risk assessment global fraud score manual review BLOCK by you OR by our experts ACCEPT

12 DOCUMENT D EXECUTION INGENICO_PAYMENT_CMJN.ai INFORMATIONS GENERALES COULEURS UTILISEES APPROBATION Client: INGENICO Date : 03 MAI 2014 Utilisation: Impression quadri. Ne pas utiliser pour application écran. C 67/M 54 C 100 /M 88 J 47/N 43 J 0/ N 10 Take the next step When you re ready to get started, give us a call International +32 (0) United Kingdom +44 (0) Belgium +32 (0) France +33 (0) Netherlands +31 (0) Germany +49 (0) Copyright Ingenico Payment Services, 2014

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