1 WHOLE WHOLE OF OF LIFE LIFE PROTECTION PLAN KEY FEATURES Key Features of the Whole of Life Protection Plan. LIFE ASSURANCE This is an important document which you should keep safely in case you need it later.
2 02 WHOLE OF LIFE PROTECTION PLAN KEY FEATURES contents 1. UNDERSTANDING this DocuMent 2. aims 3. Your commitment 4. Risks 5. What is our Whole of Life Protection Plan? 6. How much does the plan cost? 7. How much does the plan pay out? 8. What if I already have a Whole of Life Protection Plan? 9. Who can the plan cover? 10. When won t the plan pay out? 11. What other options are available? 12. Can I increase the amount of cover later on? 13. if the policy is placed in trust can I change the beneficiaries? 14. Can I cash in the plan? 15. When will my cover start? 16. Will my payments ever change? 17. What happens if I move abroad? 18. What are the charges? 19. What if I m not sure if this product is suitable for me? 20. Making a claim 21. Further information 22. Glossary
3 WHOLE OF LIFE PROTECTION PLAN KEY FEATURES 03 About us. The Legal & General Group established in 1836, is one of the UK s leading financial services companies. As at 30 June 2010, we were responsible for investing 331 billion worldwide on behalf of investors, policyholders and shareholders. We also had over 6.9 million customers in the UK for our life assurance, pensions, investments and general insurance plans. Understanding this DocuMent We have designed our Whole of Life Protection Plan to help protect your family financially when you die. You can choose various additional benefits to suit your specific needs. Your Financial Adviser can explain all the options available to you. We ve tried to give you all the information about our product in clear and straightforward language. Where we ve had to use a technical term we ve highlighted this in yellow and given a full explanation in a glossary on page 14. The Financial Services Authority is the independent financial services regulator. It requires us, Legal & General, to give you this important information to help you to decide whether our Whole of Life Protection Plan is right for you. You should read this document carefully so that you understand what you are buying, and then keep it safe for future reference.
4 04 WHOLE OF LIFE PROTECTION PLAN KEY FEATURES key features of the Whole of Life Protection Plan. Aims The plan aims to pay out a lump sum when you die. At the start of the plan you can choose the amount of benefit you would like to be paid out. Your CoMMitment You must: Provide us with all the relevant information we ask for when you take out the plan. If you don t, your plan may not pay out and we may have to cancel your policy. Please don t assume that we ll write to your doctor. It is your responsibility to fill in the application form accurately. Pay your premium monthly by direct debit or annually by direct debit or cheque for the rest of your life. Your representatives must truthfully provide all the information we ask for when they make a claim. If they don t, your plan may not pay out and we might have to cancel the policy. Risks The plan carries the following risks: If you stop paying your premiums, your cover will end 30 days after the first missed premium. If you don t truthfully provide all the information we request on your application or when you or your representatives make a claim, we won t pay out under the plan. There are some circumstances in which your plan won t pay out. These are described under When won t the plan pay out? section on page 7. The plan has no cash in value at any time. You will need to pay your premiums throughout your life. So if you are unsure you can continue to afford premiums at any time (for example, after you retire), this policy might not be suitable for you. If you are in any doubt, please contact your Financial Adviser. The present tax treatment may change. The lump sum paid out at claim is set when you first take out your plan (unless you choose to increase your cover see Indexation and Can I increase the amount of cover later on? sections on pages 8 and 9). If you take this plan out for Inheritance Tax (IHT) planning, there is no guarantee that the money paid out will meet the full amount of any future liability. It is your responsibility to review and monitor your tax liability. Your policy conditions or the benefit paid out may be subject to exclusions after we underwrite your application. These exclusions will be shown on your policy document. We won t pay out on a claim that arises from a cause that we exclude. We re here to help If you have any queries, would like more information, or you would like this document in Braille, large print or audiotape, please contact our helpdesk on We may record and monitor calls. Call charges will vary.
5 WHOLE OF LIFE PROTECTION PLAN KEY FEATURES 05 What is our Whole of Life Protection Plan? This plan is a whole of life assurance contract designed to pay out a lump sum when you die. If the policy covers two people, you can choose to have the benefit paid out when the first or second person dies. You can use this plan for: Family protection The benefit paid out can be used to help protect your dependants financially by providing a lump sum. They could use this for example to help provide an income or pay off outstanding debts. Inheritance Tax planning The Whole of Life Protection Plan can help fund any Inheritance Tax (IHT) liability that may be payable on your death. You can calculate your expected IHT bill and then take out a Whole of Life Protection Plan for this amount and place it in trust for your beneficiaries. On your death, we will pay the trustees the lump sum and the trustees will then pay your beneficiaries, free of any IHT. The beneficiaries can use the lump sum to pay any IHT liability. There are other steps you can take to mitigate your IHT liability. Please ask your Financial Adviser for more details. Business protection The Whole of Life Protection Plan can be used in various ways for business protection. Share Protection Business partners, directors or members of a Limited Liability Partnership can each arrange a Whole of Life Protection Plan which pays out on their deaths to the surviving business associates. Each policy should be written under trust and subject to a cross option agreement or suitable arrangement. The proceeds are then paid to the trustees who then pass the money to the beneficiaries who can use the money to buy the deceased's share of the business from his/her estate. Key Person Protection The Whole of Life Protection Plan can help to protect the business against the financial loss of a key person as a result of death. Business loan The Whole of Life Protection Plan can help to repay an outstanding business overdraft, loan or commercial mortgage if the person or persons covered by the plan dies. How long can the plan last? You can apply for a Whole of Life Protection Plan from the age of 18 up to the age of 84. The plan continues until you, or your partner (for joint life second death policies) dies. The plan can be taken out for someone under the age of 18 (but no younger than 16). If this is the case, then the plan must be taken out in trust by someone over the age of 18.
6 06 WHOLE OF LIFE PROTECTION PLAN KEY FEATURES How much does the plan cost? Your premium depends on several factors: Your personal circumstances, for example, your age, health, sex, occupation and whether or not you smoke. The amount of cover you choose. Any additional benefits you add to your policy. You can pay your premium monthly by direct debit or annually by direct debit or cheque. If you stop paying your premiums, your cover will end 30 days after your first missed premium. The plan has no cash in value at any time. What is the overall cost of my plan? As the plan is designed to last for the rest of your life it is difficult to say how much you ll pay over the course of the plan. To provide you with a rough idea, the simplest way is to multiply your monthly premium by 12, and then multiply the answer by the number of years you expect the plan to last. If you pay your premium annually then you can multiply that by the number of years you expect the plan to last. For example if your current premium is 25 per month and your contract runs for 30 years, the total premium you would pay, if the details remained unaltered, would be: 25 x 12 months x 30 years which would be 9,000. It s important to remember that the overall amount you pay may go up if you select the indexation option, or you choose to increase the level of cover by exercising a guaranteed insurability option. How much does the plan pay out? The plan pays out a lump sum. You decide how much this is when you take the plan out. What if I already have a Whole of Life Protection Plan? If you already have a Whole of Life Protection Plan, please take financial advice before cancelling your existing policies. Your Financial Adviser can help you decide what best suits your needs. Who can the plan cover? You can apply for the plan to cover: Yourself - this is known as single life. You and one other person - this is known as joint life. One or two people not including yourself - this is known as life of another. If the plan covers two people it can be set up as a joint life, first death plan. This will only pay out the lump sum after the death of the first life assured. The plan will then end and no further benefits or premiums will be payable. Alternatively, you can set the plan up as a joint life, second death plan. This will only pay the lump sum after the death of both lives assured. The plan will then end and no further benefits or premiums will be payable. If you are taking out this plan for Inheritance Tax (IHT) purposes, and wish to take out a joint life policy, you may need to opt for a joint life second death plan. This is because IHT is not payable if the estate passes to a spouse or registered civil partner as long as they are UK domiciled. This means an IHT liability won t be incurred until the second life assured dies. Please ask your Financial Adviser for more details.
7 WHOLE OF LIFE PROTECTION PLAN KEY FEATURES 07 When won t the plan pay out? We won t pay a claim if: The policy has stopped because you haven t paid your premiums. You don t give us all the information that we ask for when you take out your plan. Please don t assume that we ll write to your doctor, it s your responsibility to complete the application form accurately. If you don t give us all the information it may mean we can cancel your cover. A claim is made and the person or people making the claim don t truthfully provide all the information we ask for. The cause of the claim is specifically excluded by any terms we apply to your plan when we accept your application. These will be shown in your policy document. You commit suicide in the first 12 months of the plan. Full details of what is covered, and any limits to the cover will be provided in your policy document. What other options are available? Some of these benefits are optional. If required, you must choose them at the start of the plan, and there may be an additional cost. We ll show full details of any extra benefits in your policy document. Your personal illustration shows any options or benefits included in your plan and their cost. For full details, either ask your Financial Adviser or contact us. Waiver of premium benefit This benefit pays your premiums if, after six months off work, you re too ill to undertake your normal occupation due to incapacity caused by illness or accident that requires medical or surgical treatment. Although you ll have to pay your premiums at first, after 26 weeks of incapacity when you can t work, we ll waive your premiums. If you re not in gainful employment, you don t have to pay your premiums after 26 weeks, if your illness or accident stops you carrying out at least three or more of the following functional assessment tests, without the help of another person. Walking the ability to walk a distance of 200 metres on flat ground with or without the aid of a walking stick and without stopping or experiencing discomfort. Bending the ability to get into or out of a standard saloon car and the ability to bend or kneel to pick up an object from the floor and straighten up again. Communicating the ability to answer a telephone and to take a message. Reading having the required eyesight (corrected if necessary) to be able to read a daily newspaper. Writing having the physical ability to write legibly using a pen or a pencil without aid. Climbing having the ability to climb up a flight of 12 stairs without stopping or suffering severe discomfort. We ll continue to waive your premiums until the first of the following events: you re fit to return to work; your 60th birthday; or your policy ends.
8 08 WHOLE OF LIFE PROTECTION PLAN KEY FEATURES Indexation This helps your cover keep up with inflation. We ll review your cover every year and offer you the opportunity to increase your cover in line with the change in the Retail Prices Index (RPI) without you needing to provide us with further medical evidence. If you include this option at the start of your plan and then you decline to exercise this option at any time, we won t offer it again in later years. Your premium and level of cover will then remain the same for the rest of your life. The maximum amount your level of cover can increase by is 10% in one year. If the change in RPI is less than or equal to 1%, both your premium and level of cover won t change that year. However the option will still be available in future years. The sum assured will increase directly in line with the RPI. So for example, if the level of cover at outset is 100,000 and the RPI stands at 2% then the following formula will apply: Sum assured x RPI = Sum assured increase 100,000 x 2% = 2,000 So your new sum assured will be 100, ,000 = 102,000 The premium however will increase by the change in RPI multiplied by 2. This takes account of the additional risk to us as you are more likely to claim as you get older. So for example, if the premium at outset is 100 and the change in RPI is 2%, the following formula will apply: Premium x (RPI x 2) = Premium increase 2% x 2 = 4% 100 x 4% = 4 So your new premium will be = 104 The example table below shows how the sum assured and premium will increase if indexation is applied over the first few years. Year At outset Year 1 Year 2 Year 3 RPI SUM assured PREMiuM N/A 100, % 102, % 105, % 107, Accidental death benefit Accidental death benefit provides you with life cover while we re processing your application. We provide this cover free of charge and without the need for any underwriting. It ll cover you if you die following an accident. The amount of cover will be the amount of life cover you have applied for or 300,000, whichever is the lowest. The cover will start when we receive a completed application form. It will last for 90 days or until we accept, postpone or decline your application or you notify us that you don t wish to proceed with your application, whichever occurs first. In the event of a claim, the benefit will only be paid out once. This will be either under the accidental death benefit or the Whole of Life Protection Plan itself. No further benefit will be payable. Terms and conditions apply. Further details of what is covered, and any standard exclusions and restrictions to the cover are given in the Policy Condition section of the Policy Document which is made up of the Policy Schedule and the OLA (Ordinary Life Assurance) wrap.
9 WHOLE OF LIFE PROTECTION PLAN KEY FEATURES 09 Can I increase the amount of cover later on? In some circumstances you can increase your level of cover, up to certain levels without having to give us any further medical evidence. This is called your guaranteed insurability option and is separate to the indexation option described overleaf. You can do this if: For family protection You get married or enter into a registered civil partnership. You increase your mortgage because you are moving home or undertaking major home improvements. You get divorced, or dissolve a registered civil partnership. The life assured gives birth or legally adopts a child. For Inheritance Tax (IHT) planning Your expected IHT liability increases. There is an increase in the IHT rate. There is a reduction in the IHT tax rate bands, exemptions or reliefs. For business protection Your share of a partnership, Limited Liability Partnership or shareholding in a company increases. The plan has been taken out to cover a key person within the business and their value to the business increases. You increase the business loan. For your policy to include the guaranteed insurability option, you must be accepted without a rating before your 45th birthday. For family and business protection you must choose to use this option before your 50th birthday (older life for joint life plans). For Inheritance Tax planning, you must choose to use this option before your 65th birthday (older life for joint life plans). If you do choose this option, we won t ask any more medical questions and a new policy will be issued for the additional amount on the terms and rates that apply at the time. Any new policy issued will have the same exclusions applied to it as your original policy. For full details, ask your Financial Adviser. If the policy is placed in trust can I change the beneficiaries? If the policy is placed under a Legal & General Flexible Trust, you (in agreement with any other trustees of this policy) may be able to change the beneficiaries of the policy at any time. For further advice please speak to your Financial Adviser. Can I cash in the plan? This plan has no cash in value at any time. This means that if you stop paying your premiums your cover will cease and no refund will be paid. When will my cover start? You can choose the date when your plan starts. Will my payments ever change? Your premiums will stay the same unless: You choose the indexation option. You exercise your guaranteed insurability option.
10 10 WHOLE OF LIFE PROTECTION PLAN KEY FEATURES What happens if I move abroad? We can usually only offer cover to applicants who live in England, Scotland, Wales or Northern Ireland when the policy starts, provided they have no plans to move outside those areas. However, if you do take out a Whole of Life Protection Plan with us and then decide to move abroad later on your cover will continue as long as you carry on paying your premiums. For waiver of premium benefit, if you live outside any EU country, USA, Canada, Australia, New Zealand, the Isle of Man or the Channel Islands for more than three months we reserve the right to decline any claim and we may cancel this benefit. What are the charges? The premium payments shown in your illustration include all the costs of administration, underwriting, claims, commission and selling. What if I m not sure if this product is suitable for me? If you have any doubt about whether this product is suitable for you, please contact us or your Financial Adviser. We can only advise on our own life assurance and investment products. Making a claim If you or your representative needs to make a claim, please write to us at: Claims Department Legal & General Assurance Society Limited City Park The Droveway Hove East Sussex BN3 7PY Or call us on Freephone We may record and monitor calls. When we receive notification of a claim, we ll send a claim form to complete and return to us. We may ask for certificates or other evidence that we need in order to assess the claim. For waiver of premium claims we may ask you to have a medical examination.
11 WHOLE OF LIFE PROTECTION PLAN KEY FEATURES 11 Further Information. Your cancellation rights After we have accepted your application, we ll send you a notice of your right to cancel. By law we must send you this notice. We then give you 30 days to change your mind about starting the plan. If you do change your mind, you need to send the notice back to us at: Life Premium Collections and Cancellations Legal & General Assurance Society Limited City Park The Droveway Hove East Sussex BN3 7PY. We ll then cancel the plan, and refund any premiums you have paid. If you don t take this opportunity to cancel but you want to do so at a later date, please write to the same address above. If you do cancel at a later date you won't get any money back. Complaints If you wish to complain about the service you ve received from us, or you d like us to send you a copy of our internal complaint handling procedure, please contact our helpdesk on We may record and monitor calls. Call charges will vary. Alternatively you can write to us at: Complaints Department Legal & General Assurance Society Limited Knox Court 10 Fitzalan Place Cardiff CF24 0TL. If you remain dissatisfied, you can complain to the: Financial Ombudsman Service South Quay Plaza 183 Marsh Wall London E14 9SR. Telephone: Website: Making a complaint won t affect your legal rights.
12 12 WHOLE OF LIFE PROTECTION PLAN KEY FEATURES Law This contract is governed by English law. Language We ll communicate in English throughout the contract. The terms and conditions and all communications will only be available in English. All communications from us will normally be by letter or telephone. The Financial Services Compensation Scheme (Fscs) The Financial Services Compensation Scheme (FSCS) is designed to pay customers compensation if they lose money because a firm is unable to pay them what they owe for any reason. Your ability to claim from the scheme and the amount you may be entitled to will depend on the specific circumstances of your claim. Most customers, including most individuals and small businesses, are covered by the scheme. You can find out more about the FSCS (including amounts and eligibility to claim) by visiting its website or calling The FSCS may arrange to transfer your policy to another insurer, arrange for you to be provided with a new policy or, if these are not possible, provide compensation. FSCS compensation covers payment up to 90% of the value of the claim per firm. There is no upper financial limit on the claim. However, the rules of the FSCS may change and the FSCS may take a different approach on the application of these rules to a firm depending on the circumstances of the failure of that firm. Tax The proceeds from this plan are free from UK income tax and capital gains tax. However, for life insurance, as we pay the proceeds after the death of an insured person, Inheritance Tax may be due on the benefits paid. You may be able to reduce or avoid Inheritance Tax by using an appropriate trust. Ask your Financial Adviser for more details. The Government may change the tax position described above. Our regulator We are authorised and regulated by the Financial Services Authority. We are entered on their register under number You can check this at: or telephone them on or write to them at: 25 The North Colonnade Canary Wharf London E14 5HS. Please note This leaflet is a guide to our Whole of Life Protection Plan and is based on our understanding of current laws and tax rules. Further details are given in the policy document. It is your responsibility to seek legal or tax advice as appropriate. Full details of the product are contained within the policy document, which is the legally binding contract between you and Legal & General.
13 WHOLE OF LIFE PROTECTION PLAN KEY FEATURES 13
14 14 WHOLE OF LIFE PROTECTION PLAN KEY FEATURES GLOSSARY. An explanation of some Technical terms used in this Key Features can be found below. income PROTECTION BENEFIT PLAN KEY FEATURES GLOSSARY Cash in value Exclusions Inheritance Tax (IHT) Personal illustration Rating Retail Prices Index (RPI) Trust Trustee Underwrite Certain plans have a cash in value which means that you receive some money back if you cancel your plan. If we apply an exclusion to your policy, this means we won t cover you for a particular condition. A tax which may be payable on certain transfers of assets, for example, a gift. Inheritance Tax can also be payable on certain deemed or hypothetical transfers of assets, for example, on each 10 year anniversary of a discretionary or flexible trust or on death. This is the document provided before you take out your plan that details the exact plan, your premium and the options you ve chosen. A rating is where an additional amount is added to the premium because the risk is considered to be higher than that assumed when originally quoted. A way of measuring the impact of inflation on family budgets which is set by the Government. We use this rate to calculate any increases in your premiums and sum assured if you ve selected the indexation option. A trust is a way of giving away something of value (the asset) for the benefit of others (the beneficiaries) but without giving them full access to and control over it. The trust specifies who may benefit from the asset. A trustee is someone you appoint to look after the asset(s) you are putting in trust (for example, your Legal & General life assurance policy). The trustees are the legal owners of the trust assets. The process your application goes through to allow us to assess any risks and to decide how much your premiums will be.
16 WHOLE OF LIFE PROTECTION PLAN KEY FEATURES Legal & General Assurance Society Limited Registered in England No Registered office: One Coleman Street, London EC2R 5AA This is also where our head office is in the UK We are authorised and regulated by the Financial Services Authority. We are members of the Association of British Insurers. W /10 Approval number: H Approval date: 23/11/10